Total 33 Manager it specialist job vacancies in Art / Design / Entertainment category in Singapore

• Over-all 5-8yrs in experience Information technology related industry as sales/Business development executive
• Must have at least 2yrs Selling Enterprise Solution or Services with experience in Software license sales. Experience in Singapore and should be familiar with the local and regional markets.
• Responsibilities include:

· Involves cold calling and lead generation

· Handling of existing and new clients and to provide solutioning.

· Identify and develop new business opportunities. Conducting sales presentations to IT Heads and Managers. Plan and strategize on selling process to closure of the deal.

· Establishing good business relationship with clients and understanding their needs, identifying their every individual wins so to understand them for strategic planning purposes, educate and provide them with the suitable solution/ consultancy services that they require

· Participate in seminars/events and network to generate prospects

· Liaise and build relationship with OEM

· Work closely with internal Pre-sales-Technical consultants and to ensure the client requirements are met to submit proposals/quotes

• Qualification and others requirements:

· Degree or diploma in Sales/Marketing desired

· Related work experience with ISV/Software Solution vendors will be highly advantageous.

· Should have good experience in MS-Office

Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due Diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Responsibility of Cyber Security Training for employee and Senior Management.
• General security awareness training to all employee.
• Cyber Security Incident desktop exercise to Senior Management.
• Manage and maintain IT Policy and Procedures.
• Responsibility of the third party assessment counter person such like IT Auditor and implement appropriate mitigation/remediation plan.
• Oversight the Security Control of IT environment. Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the
• Segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum Degree in Computer Science, Experience of Information Security Management ISO/IEC 27001 or certified CISSP or CISM is advantage.
• Minimum 5 years of IT Risk and Cyber Security experience and preferably with working experience of MAS technology regulation in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC/Devices, multiple Cloud Service or/and platform operating systems.
• Demonstrates strong technical skills, ability to provide creative solution to problems, proactive approach through use of technology.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment.
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.
• Local Japanese speaker JLPT N1-N2 is preferred.

Responsibilities:

• Developing and overseeing the cybersecurity measures for the organization.
• Evaluating the organization’s IT needs and finding ways to improve the products and systems in place for enhance productivity, security and efficiency.
• Recommending upgrades and enhancements to top management, explaining the key benefits of new tech-based investments for the organization.
• Scheduling and supervising IT projects such as upgrades, migrations, system updates and outages.
• Assist in managing IS team members, assisting in performance evaluation and offering guidance for advancement within the company.
• Identifying opportunities for IT training and developing classes that will equip employees to make the best use of the products and systems available.

Requirements :

• Min Degree in Computer Science/Information Technology or equivalent with minimum of 3 years of work knowledge in cybersecurity best practices and compliance requirements, and end user computing.
• Experience with conducting security risk assessments and incident management.
• Proficiency in maintaining and managing Microsoft technologies - Office 365, Active Directory (ADFS, DHCP, CA, DNS, RMS), Exchange Service (O365).
• Good work knowledge of security risk management, security governance framework and compliance (IT Security Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing), application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and security assessment.
• Relevant certifications (e.g., CISSP, CISM, CEH, or other cybersecurity credentials) are highly advantageous. • Excellent project management skills and experience with budgeting, resource planning, and risk management.

Interested candidate can click the "Apply" button or kindly email your resume in a detailed Word or PDF format to [email protected]

We regret that only shortlisted candidates will be notified.

Right Search Pte. Ltd.

EA Licence Number: 22C1170

Tel: 69784640

EA Registration Number: R22104686

EA Personnel: Alvin Koh

1. Manage ICT Infrastructure services in meeting Service Level Agreement and IT Security Standards and Policies.
2. Manage ICT Infrastructure Incidents to ensure they are resolved within the Service Level Agreement and develop mitigation measures to avoid having re-occurrence of incidents.
3. Develop guidelines, processes and procedures to continuously improve incidents management, escalation and system monitoring.
4. Manage ICT Infrastructure contracts and operating budget in meeting the agreed budget utilisation.
5. Provide ICT Infrastructure support and services in all stages of application deployment, testing and production.
6. Deliver ICT Infrastructure services in meeting business needs, within agreed budget, duration and quality.
7. Design and implement technical solutions, proof-of-concept, and pilots, ensuring the system complies with ICT Security Standards.
8. Work closely with solutions architects, application and operations teams to ensure smooth delivery of technical solutions and meets requirements for high availability, resiliency, scalabilities and security.

Requirements

• Possess Bachelor's Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Certifications with Cloud Service Providers. (e.g. AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect) would be an advantage
• Min 3 years relevant experience with using Cloud Service Providers, preferable with AWS experiences.
• Infrastructure as Code. (e.g. Terraform, Cloud Formation)
• Experience with continuous integration and continuous delivery.
• Familiar with Security/InfoSec practices.
• Self-motivated with a positive mindset.
• Good team player.
• Resourceful and able to work out innovative solutions using new technologies.

* This is a 2 years contract(renewable) position.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

About the Company

The client plays a crucial role in connecting suppliers of semiconductors and other electronic components with businesses across various sectors, facilitating the smooth flow of essential technology products. They are a subsidiary of global trading group.

Our client is seeking a highly motivated and experienced IT Assistant Manager/Specialist to join their dynamic team. In this critical role, you will be responsible for overseeing all aspects of IT infrastructure and support across their local and regional operations.

Key Responsibilities

Local IT Management

• Act as the primary IT point of contact for our client.
• Ensure compliance with all relevant IT regulations, including company-wide standards and internal our client's policies.
• Manage and troubleshoot IT-related issues, including network, PC, and Wi-Fi connectivity.
• Administer network and IP addresses.
• Maintain an accurate inventory of IT assets.
• Develop and maintain internal IT policies and procedures for our client.
• Manage relationships with external IT vendors and service providers.
• Collaborate closely with related company on IT requirements.
• Provide IT support for warehouse operations, including barcode printers and handheld terminals.

Regional IT Project Support

• Provide technical support to regional offices in Malaysia, Philippines, and Indonesia.
• Gain a comprehensive understanding of our client's overall network architecture.
• Communicate and collaborate effectively with HQ on IT issues.

Qualifications & Experience

• Diploma or equivalent in Information Technology or a related field.
• Minimum 5 years of experience in IT management or a similar role.
• Proven experience in managing local and regional IT infrastructure.
• Strong understanding of networking concepts (LAN/WAN, TCP/IP, etc.).
• Experience with PC hardware and software troubleshooting.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel internationally to Philippines, Malaysia, Indonesia, and India.

Working Location: Singapore, Central

Apply online or feel free to contact me directly (via email: [email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Lim Ting Yee (R23116601)

JAC Recruitment Pte. Ltd. (90C3026)

Job Responsibilities:

· Manage IT, Information Security policies and other supporting documents according to applicable regulations (MAS guideline/notices, HO policy and etc.).

· Liaise and manage of contract and documents from related service providers such as telephone line, internet

line, security system, Server room maintenance and other electrical equipment (Eg. PC, Printer and etc.).

· Manage IT asset inventory (purchase, register, disposal and etc.).

· Manage user accounts and permissions in order to keep it securely.

· Manage access of security system such as CCTV and Alarm system.

· Manage hardware and software installation, configuration, and maintenance. (Server, firewall, PC, router and etc.)

· Manager system vulnerability to ensure firm governance of IT system.

· Support Business Continuity Management.

· Audit response (TRM, Head Office and etc.

· Provide assistance and support for IT-related inquiries from employees and management.

· Fulfill any other duties as assigned by senior management.

Job Requirements:

· Min 3 years of experience in related filed (Software engineering, Computer science and any other related field).

· Recognized Bachelor’s or Master’s Degree in Software engineering, Computer science and any other related field.

· Proficient with relevant technical skill and knowledge and strong interpersonal skills for collaboration and/or challenge as appropriate.

· Solid analytical thinking and project management skills with ability to work autonomously and adapt to shifting priorities.

· Detail-oriented, organized, adaptable, able to multi-task and work under pressure.

Payment Gateway Specialist/Manager (Financial and Crypto)

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm (12.30pm – 2pm lunch)
Working location: Tanjong Pagar
Salary: $6000 - $8000

Job Responsibilities

• Set up payment gateway for South Korea / Japan market.
• Search and develop the overseas payment gateways in South Korea / Japan.
• Liaise and keep good relationship with local payment service providers in South Korea / Japan.
• Negotiate with PSP for getting competitive service fee and currency rate.
• Ensure the stability and variety of payment gateways.
• Propose any incentive schemes implementation.
• Other ad-hoc assignment.

Job Requirements

• Degree in Finance or its equivalent
• At least 2 years’ experience either in South Korea / Japan for Payment Service Providers (PSP)

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Your new company

My client is a global retail brand with a rich history in apparel. To support the growth and expansion in APAC, the team is looking for an assistant FP&A manager.

Your new role

As part of the lean finance team, your role is responsible for supporting the development of financial strategies to meet business goals.

Working closely with the senior finance manager and business stakeholders, your role is designed to provide financial data and reports for both controls and strategic planning.

Here's a snippet of the JD:

• Responsible for financial analysis on MoM, QoQ, YoY basis
• Develop reports for data around business performance and identifying key business drivers
• Work closely with key business stakeholders to translate financial data through storytelling
• Develop financial models to support projections and aid finance controls
• Support the finance team in streamlining processes

What you'll need to succeed

We are looking for a candidate with a minimum of 4 years of experience in FP&A, ideally from the retail/FMCG sector.

You should also possess a finance/accounting degree and/or equivalent qualifications.

What you need to do now

If you're interested in this role, please reach out to me at luoqi.peh@hays.com.sg with an updated resume or click Apply Now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924

Company Registration number: 200609504D

Your new company
A Fortune 500 worldwide banking leader, be amongst the influential alumni who shape the banking industry globally. Your new company is one of the largest financial services conglomerates, a global institution with a significant presence in numerous countries and territories.

Your new role
• Build relationships with onshore and offshore high net-worth banking clients.
• Be properly rewarded for your results, not anything else.
• Provide sales advisory to banking clients on market trends, identify and communicate relevant investment opportunities.
• Construct portfolios based on market data, market movements and trends. Achieve targeted returns for banking clients.
• Opportunity to learn and understand financial market movements. You will be trained to have in-depth knowledge of the S&P500, ACWI, equities, bonds, and funds.
• Understand the region's banking compliance requirements and adhere to the bank's compliance standards. What is it for? How is it relevant to the banking world at large?

What you'll need to succeed
• Well-spoken, positive attitude.
• Experienced with sales or client-facing roles is a plus.
• Interest or knowledge in financial markets would be beneficial.
• Bilingualism would be advantageous.

What you will get in return
• A career opportunity with a world-renowned banking conglomerate.
• Attractive salary package of $3,500 - $4,500 basic salary.
• Annual bonuses, and industry-leading commissions.
• Opportunity to learn and work with renowned industry leaders.

What you need to do now
If you're interested in this role, click 'apply now'. Due to the number of applicants, we regret that only shortlisted candidates will be notified.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

EA Personnel Registration No: R2094213 | EA License No: 07C3924 | Company Registration No: 200609504D

• Working Days: 5 Working Days
• Working Hours: 8am - 515pm / 830am - 545pm
• Basic: up to $7500 (depending on experience)
• Location: Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

To Apply, kindly Whatsapp 8949 4716 and quote <IT Manager>

Jacqueline Neo (R1104548)
The HR Ecology Pte Ltd (13C6391

We are looking for a proactive and service-oriented individual to implement IT initiatives and deliver IT operations excellence for our airport. The candidate will be responsible for requirements analysis, technical assessment, project management, solution deployment, operation management of IT
solutions and IT Managed Services.
The candidate will be expected to perform the following roles & responsibilities:

• Work closely with various airport stakeholders, both internal and external, to gather user requirements and deliver solutions to the users.
• Work with internal technical teams and vendors to propose overall technical solutions and key performance indicators to measure success.
• Perform proper project and change management to ensure delivered solutions meet technical, functional, performance, and business requirements.
• Manage 24/7 operations, maintenance, compliance, and renewal of our IT systems to support operations.
• Perform, review, and enhance business and IT processes as part of the continuous improvement effort

Requirements

• An accredited Bachelor’s degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline.
• Certifications in IT Service Management (ITSM) and IT Project Management will be preferred.
• Demonstrated knowledge in Networking, System Administration, and Cyber Security is a plus.
• Minimum 2 years of work experience in the related technical domains and industry.
• Strong analytical and project management skills.
• Good communication, verbal, written, and presentation skills to effectively describe and demonstrate proposed solutions to internal and external parties.
• Strong team spirit and sense of responsibility, good at discovering and solving problems.
• Self-motivated
• This role is a 12-months(renewable) contract.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

About the role

We are looking for a proactive and service-oriented individual to implement IT initiatives and deliver IT operations excellence for our airport. The candidate will be responsible for requirements analysis, technical assessment, project management, solution deployment, operation management of Airport IT solutions and IT Managed Services

Job Descriptions:

• Work closely with various airport stakeholders, both internal and external, to gather user requirements and deliver solutions to the users.
• Work with internal technical teams and vendors to propose overall technical solutions and key performance indicators to measure success.
• Perform proper project and change management to ensure delivered solutions meet technical, functional, performance, and business requirements.
• Manage 24/7 operations, maintenance, compliance, and renewal of our Airport IT systems to support operations of the airport. Candidates who are cognisant with industry best practices are preferred.
• Perform, review, and enhance business and IT processes as part of the continuous improvement effort

Job Requirements:

• An accredited Bachelor’s degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline
• Minimum 2 years of work experience in the related technical domains and industry
• Certifications in IT Service Management (ITSM) and IT Project Management will be preferred
• Demonstrated knowledge in Networking, System Administration, and Cyber Security is a plus
• Strong analytical and project management skills
• Good communication, verbal, written, and presentation skills to effectively describe and demonstrate proposed solutions to internal and external parties

If you are interested, please submit your application here

Thank you for your application and we regret that only shortlisted candidates will be notified.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.”

P-Serv Pte Ltd

EA License No: 90C3494

Sharmila Damodharan | EA Personnel: R22107764

You may also reach me at 9777 6201 for further information.

Job Description & Requirements

Summary:

Support Risk and Control function for Information and Technology

Cyber Risk Management operations.

Contract Duration - 12 Months renewable

• Possess a degree in Computer Science/Information Technology or related fields.
• 3 to 8 years of experience in IT cyber security risk management and implementation.
• Proficient with professional industry knowledge and experience in Information, Technology Risk, Cyber Security risk management, and frameworks (e.g. NIST, COBIT, ITIL etc.).
• Experience in performing IT risk assessments, vendor risk assessments, audit and operational risk issues management, and recommending appropriate remediations for in-house developed applications, commercial off the shelf products and Cloud services/platforms.
• Experience in conducting regular awareness trainings for staff on cyber, information and technology risks (including policies, standards and relevant topics), periodically publishing security awareness articles and email phishing simulation campaigns etc.
• Strong influential, problem solving, analytical and interpersonal skills.

Good to Have:

Preferably with IT security certification (e.g. CISSP, CISM, CCSK, CGEIT)

We are seeking a highly skilled and detail-oriented Procurement Business Partner with expertise in Ariba system management to join our operations team. The ideal candidate will be responsible for daily procurement operations, procurement process, managing stakeholder and vendor relationships, and optimizing the utilization of the Ariba system to streamline purchasing operations

- Manage end-to-end procurement processes, including sourcing, Evaluation, Contracting and vendor management.

- Utilize the Ariba system to create purchase orders, manage contracts, and track procurement activities.

- Collaborate with cross-functional teams to ensure alignment between procurement activities and organizational objectives.

- Negotiate pricing and terms with vendors to secure favourable agreements and optimize cost savings.

- Monitor supplier performance and implement corrective actions as necessary to maintain service levels and quality standards.

- Develop and maintain relationships with key suppliers to foster collaboration and drive continuous improvement initiatives.

- Conduct regular analysis of procurement data to identify trends, opportunities for cost reduction, and process improvements.

- Provide guidance and support to internal stakeholders on procurement policies, procedures, and best practices.

- Stay current with industry trends, market conditions, and regulatory requirements related to procurement and supply chain management.

Requirements / Qualifications

Bachelor’s degree in supply chain/Business Administration/IT/Engineering or a related discipline.

- Minimum of 5-6 years of experience in procurement. Experience in IT procurement, Healthcare industry, formulation and review of procurement policies and procedures are advantageous.

- Proficiency in Ariba system management, including experience with purchase to order, source to contract management, and supplier collaboration.

- Strong negotiation skills and ability to drive cost savings initiatives.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.

- Analytical mindset with the ability to interpret data and make data-driven decisions.

- Detail-oriented with a focus on accuracy and quality.

- Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.

Payment Gateway Specialist/Manager (Financial and Crypto)

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm (12.30pm – 2pm lunch)
Working location: Tanjong Pagar
Salary: $6000 - $8000

Job Responsibilities

• Set up payment gateway for South Korea / Japan market.
• Search and develop the overseas payment gateways in South Korea / Japan.
• Liaise and keep good relationship with local payment service providers in South Korea / Japan.
• Negotiate with PSP for getting competitive service fee and currency rate.
• Ensure the stability and variety of payment gateways.
• Propose any incentive schemes implementation.
• Other ad-hoc assignment.

Job Requirements

• Degree in Finance or its equivalent
• At least 2 years’ experience either in South Korea / Japan for Payment Service Providers (PSP)

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Handle day-to-day operation ,manage operation team and operation cost
• Manage customer escalation
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Escalation are managed and perform timely updates
• Track cost and drive cost saving
• Meet account SLA deliverables, and SLA reporting
• Work with Service desk team on reporting and SLA
• To continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree holder
• 4 to 5yrs of experience in IT Operation / IT Service Delivery
• Mandarin speaking to work with chinese associates
• 5 days work (9am to 6.30pm) at Raffles Place
• Working in a Bank
• Salary $7000 - $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Role and Responsibilities

• Perform project planning activities and execute project implementation until closure
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Successfully manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Ensure creation and maintenance of comprehensive project documentation
• Participate and contribute to defining, maintaining and improving best practices, processes and methodologies in project management knowledge base

Requirements

• Bachelor’s degree or higher, preferably in the fields of computer science or engineering
• Minimum 15 years of information technology experience
• Minimum 10 years of experience as project manager in the information technology sector
• Solid technical background with understanding and/or hands-on experience in software development and/or hardware infrastructure setup
• Good client-facing and internal communication skills
• Good written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Must be willing to travel when needs arise
• Strong working knowledge of Microsoft Office and Microsoft Project
• Strong international project management experience
• Proficiency in Portuguese is a plus
• PMP / PRINCE II certification is a plus

Payment Gateway Specialist/Manager (Financial and Crypto)

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm (12.30pm – 2pm lunch)
Working location: Tanjong Pagar
Salary: $6000 - $8000

Job Responsibilities

• Set up payment gateway for South Korea / Japan market.
• Search and develop the overseas payment gateways in South Korea / Japan.
• Liaise and keep good relationship with local payment service providers in South Korea / Japan.
• Negotiate with PSP for getting competitive service fee and currency rate.
• Ensure the stability and variety of payment gateways.
• Propose any incentive schemes implementation.
• Other ad-hoc assignment.

Job Requirements

• Degree in Finance or its equivalent
• At least 2 years’ experience either in South Korea / Japan for Payment Service Providers (PSP)

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

The Incident Management Manager is responsible for leading the resolution of major technology incidents that impact customers, ensuring quick action, timely updates to stakeholders, and post-incident analysis to drive corrective actions.

Key Responsibilities:

• Drive major incident resolution with cross-team coordination.
• Escalate issues causing delays or SLA breaches.
• Review and close incidents, ensuring proper documentation and reporting.
• Analyze incident trends and manage KPIs.
• Conduct post-incident reviews and lead Root Cause Analysis (RCA) meetings.
• Track and close problem tickets and preventive actions.

Job Requirements:

• Bachelor’s degree in IT or related field.
• 5+ years of experience in incident or problem management.
• Strong understanding of ITIL processes and SLA management.
• Excellent communication and problem-solving skills.
• Experience with RCA and KPI tracking.

Interested candidates, please submit your updated resume in MS format by using the Apply Now button or email your resume to [email protected].

We regret that only short-listed candidates will be contacted shortly.

Careerally Pte Ltd | EA Licence: 24C2215
Frieda Chan | EA Registration No: R2199193

About Company

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Team

IT Enterprise Solution Product Design Team is responsible for supporting the entire lifecycle of IT product design. This includes but is not limited to, participating in early-stage user research and requirement analysis, outputting and iterating design solutions, executing and implementing designs, conducting testing, validating designs post-release, following up on feedback, and supporting product commercialization efforts. The team also handles product-related brand promotion and operational design work.

Responsibilities

1. Provide professional training and guidance to designers, establishing work standards and design delivery requirements.

2. Recruit and select top talent, building a highly skilled and efficient design team.

3. Develop a robust and comprehensive knowledge base of IT business, leveraging deep business insights to maximize design effectiveness.

4. Formulate the medium- to long-term strategic planning for the design team in alignment with departmental goals and strategies.

5. Solve complex design challenges, distilling clarity from intricate contexts, identifying core issues, and delivering practical and effective solutions.

6. Approach problems from various perspectives, balancing and driving upstream and downstream processes, while fostering clear communication and strong trust-based collaboration with business, product, and R&D teams.

Minimum Qualifications

1. Bachelor’s degree or higher in Design, Computer Science, or a related field.

2. 5+ years of experience in UX, Product, or Service Design.

3. Demonstrated comprehensive design and logical thinking skills.

4. Highly self-motivated and driven, with a commitment to continuously raising design standards and quality.

Preferred Qualifications

1. Proven experience in leading design teams.

2. Strong logical thinking and modeling capabilities, with the ability to uncover underlying issues rather than focusing on surface-level symptoms.

3. A high capacity for learning, with the ability to quickly acquire and understand new fields and knowledge.

4. A deep passion for design and a love for life.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

As an IT Project Manager at Royal Ocean Marine client, you will be responsible for overseeing and managing IT projects within our organization. You will work closely with various stakeholders to ensure the successful delivery of projects on time, within budget, and according to requirements.

Key responsibilities:

Manage the entire project lifecycle from initiation to closure, including project planning, resource allocation, risk management, and quality assurance.
Collaborate with business stakeholders to gather and define project requirements, objectives, and deliverables.
Develop project plans, schedules, and budgets, and track project progress against these parameters.
Coordinate project activities and ensure effective communication and collaboration among team members and stakeholders.
Manage vendor relationships and ensure timely delivery of outsourced services and products.
Identify and mitigate project risks and issues, and develop contingency plans as needed.
Ensure compliance with company policies, standards, and industry best practices.
If you are a seasoned IT professional with a strong background in project management and a passion for delivering successful outcomes, we encourage you to apply.

Requirements
Degree in Computer Engineering, Information Systems Engineering or other relevant disciplines.
Minimum 10 years of relevant working experience
At least 5 years of managerial (meaning having direct reports) OR people management experience or project leadership experience (functional leadership)
Minimum 5 years of experience in solution design and agile project management in complex, multi-site environments.
Project management certification (e.g., PMP, Scrum Master) is required.
Demonstrated experience in delivering IT transformation projects, achieving financial and operational improvements, and implementing change strategies.
Familiarity with IT applications and systems including Business Intelligence Tools in maritime sector.
Strong understanding of business processes
Solid technical and functional knowledge of application architecture best practices.
Excellent communication, negotiation, and interpersonal skills, capable of working effectively with diverse teams and stakeholders.

Chan Chee Meng

EA 07C3069

R1110620

Working Days & Hours: 5 days, 9am-6pm

Working Location: Shenton Way

Monthly salary up to S$6,500 (excluding bonus upon completion of contract on staggered payment)

KEY RESPONSIBILITIES

IT Support:

• Serve as the main point of contact for end-user computing, including on/off boarding, troubleshooting, and training.
• Administer Microsoft 365 tenant services, covering Office, Teams, Exchange, Azure AD, etc.
• Monitor operational security and compliance using Microsoft Intune.
• Provide first-level support for office networks, including corporate and guest Wi-Fi networks and router administration.
• Manage the procurement and maintenance of IT assets, such as laptops and mobile devices.
• Coordinate with and oversee 3rd party IT software, hardware, and services vendors.
• Support and troubleshoot audiovisual equipment, including projectors and AV systems.
• Assist with regular review and payment of IT subscriptions invoices.
• Offer ad hoc support for internal IT projects.

Operations Support:

• Monitor and administer premises and physical security, including CCTV and access card systems.
• Contribute to business continuity measures planning and execution.
• Provide ad hoc support for internal operational and administrative initiatives.

EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree or tertiary qualification in Information Technology, Computer Science, or a related field preferred.
• At least 3-6 years of experience in an IT-related field.
• Minimum of two years of practical experience supporting/administering organizations on the Microsoft 365/Office 365 platform.
• Two years of experience in an end-user facing support role; VIP support experience is a plus.
• Demonstrable track record of positive career growth, including promotions and team-leading roles.
• Proficient in using/supporting Microsoft business applications (Outlook, Excel, Word, PowerPoint, etc.).
• Familiarity with Microsoft 365 tenant administration, including Intune endpoint portal, Exchange admin portal, and security & compliance center.
• Bonus: Experience in IT vendor management, including vendor sourcing, quotation sourcing, and purchasing.
• Bonus: Experience outside the IT field related to office operational needs, such as premises/facilities and general admin.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

A glimpse of what you’ll do:

• Manage ICT Infrastructure services in meeting Service Level Agreement and IT Security Standards and Policies.
• Manage ICT Infrastructure Incidents to ensure they are resolved within the Service Level Agreement and develop mitigation measures to avoid having re-occurrence of incidents.
• Develop guidelines, processes and procedures to continuously improve incidents management, escalation and system monitoring.
• Manage ICT Infrastructure contracts and operating budget in meeting the agreed budget utilisation.
• Provide ICT Infrastructure support and services in all stages of application deployment, testing and production.
• Deliver ICT Infrastructure services in meeting business needs, within agreed budget, duration and quality.
• Design and implement technical solutions, proof-of-concept, and pilots, ensuring the system complies with ICT Security Standards.
• Work closely with solutions architects, application and operations teams to ensure smooth delivery of technical solutions and meets requirements for high availability, resiliency, scalabilities and security.

What you’ll need:

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 3 years of relevant experience in performing the role.

1. Relavant experience with using Cloud Service Providers, preferable with AWS experiences.
2. Infrastructure as Code. (e.g. Terraform, Cloud Formation)

• Certifications with Cloud Service Providers. (e.g. AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect)
• Experience with continuous integration and continuous delivery.
• Familiar with Security/InfoSec practices.
• Self-motivated with a positive mindset.
• Good team player.
• Resourceful and able to work out innovative solutions using new technologies.

Benefits

• AL: 14 days
• ML: 14 days
• Medical Card
• End of contract bonus per year of services

Interested applicants: kindly submit your resume to [email protected]

A glimpse of what you’ll do:

• Management of administration and support of the Authority’s IT applications and services in meeting Service Level Agreement and IT security policies.
• Manage and monitor the incident and problem management of Authority’s IT applications and services.
• Develop guidelines, process, and procedures to continuously improve incidents management, escalation and systems monitoring.
• Manage contracts and budget of the assigned IT applications and services.
• Provide application support in all stages of development, testing and production.

What you’ll need:

• Bachelor’s degree in Computer Science, IT, or equivalent fields.
• Minimum 3 years (or 5 years for Senior Subcontractor) of required experience in RPA Programming, budget management, incident management handling, account access management and KPI reporting.
• Any system analysis experience with operation of portal/applications - incident management

Benefits

• AL: 14 days
• ML: 14 days
• Medical Card
• End of contract bonus per year of services

Interested applicants: kindly submit your resume to [email protected]

Key Skills:

Enterprise Technology Architect, TOGAF certified, ETL tools, Oracle 19c (SQL*Plus, PL/SQL), APIs, and strong Data Analytical skills and Assessment skills.

Job Objectives

We are presently seeking candidate for the position of Technical Delivery Manager, who can also support Domain Architect functionality.

This role is to engage in various projects for strategizing the solution and perform impact assessments for Finance Technology Systems.

Job Responsibility

• Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

• Analyzing stakeholder requirements, current state architecture, and gaps to create a future state architecture vision for one or more parts of the enterprise with a focus on reduced complexity, cost efficiencies, reuse, reduced risk and/or improved business capabilities

• Reviewing application design, problem ticket and incident to propose short term and long term resolution to fit with the domain roadmap

• Guiding and challenge the project on architecture and design decision

• Governing the technical debt of the domain

• Reviewing non-functional requirement and proposed architecture changes to anticipate evolving non-functional requirements

• Developing architecture principles and standards

• Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified

• Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions

• Provide thought leadership on architectural or other topics

• Embed Platform Thinking in everything

Competencies

• Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation