Total 1,340 quality assurance manager job vacancies in Art / Design / Entertainment category in Singapore

Assistant Contract Manager [M&E Industry]

Basic: $4,000 - $6,500
Working Hours: 5 Days Mon-Fri (830am to 530pm)
Location: Jalan Kilang Timor, Redhill (Office)

Job Responsibilities

• As part of Tender/Contracts Team responsible in Pre/Post-Contracts administration
• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• To assist in contract administration, prepare progress claim(s) and liaise with the Client’s representative.
• Review and preparing of response for claims and variation costs;
• To compile subcontractor quotations and submit for review and approval;
• To review and verify the Subcontractor’s / Supplier’s claims and prepare payment certificates and to obtain approval from various approving parties;
• Preparation of final accounts and variation submissions;
• Any other contracts management related job

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Good knowledge of materials and works for site usage
• Good knowledge on local pricings

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Creative Content Manager to join their team
• Starts off as a 12 months contract

The Job

• Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

The Talent

• Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI tools in content production.
• Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Proven ability to create content that captivates and drives engagement.
• Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Excellent command of spoken and written English and Chinese to liaise with Mandarin speaking clients.
• Strong social media following that reflects knowledge and execution of successful content strategies.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Creative Content Manager
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Benefits:

• Basic Salary up to $5,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Operation Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for conducting morning briefings, delegates duties to Team Leaders, and provides budget updates to the Finance Department. They oversee the preparation of monthly schedules, consolidate feedback from teams, families, and clients, and ensure quality control of standards, rituals, and customs. They improve operational systems and processes, review SOPs for efficiency, plan and review compensation actions, and enforce policies. They manage the welfare and health of operations staff, handle HR matters such as leave approval and overtime, oversee recruitment and interviews, and perform other ad-hoc duties as assigned by the Managing Director.

Qualifications:

• Strong Leadership skill
• Self- driven, resourceful
• Excellent communications and interpersonal skills
• Able to work in a face paced environment
• Strong team player, patient and able to provide guidance to large team of staff

• Handle day-to-day operation ,manage operation team and operation cost
• Manage customer escalation
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Escalation are managed and perform timely updates
• Track cost and drive cost saving
• Meet account SLA deliverables, and SLA reporting
• Work with Service desk team on reporting and SLA
• To continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree holder
• 4 to 5yrs of experience in IT Operation / IT Service Delivery
• Mandarin speaking to work with chinese associates
• 5 days work (9am to 6.30pm) at Raffles Place
• Working in a Bank
• Salary $7000 - $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Our client is a leading construction company, specialize in marine engineering and land reclamation projects.

• Handle the design team to achieve targets for the Civil engineering, Geotechnical engineering, Infrastructural design works.
• Lead consultant and review their design to ensure to meet the relevant requirements and the project’s preference.
• Discuss the design results to the client and other stakeholders and obtain their agreement.
• Enhance the design to reduce cost and construction schedule effectively.
• Finish all design works including necessary approvals without adversary affecting the tender/construction schedule.

Requirements:

• Degree in Civil Engineering recognized by the PE Board
• At least 7 years of marine civil design experience in a large-scale project.
• Good knowledge in international and domestic standards for design work.
• Experience in marine structure D&B plant project and overseas ODA project is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Job Scope:

• Coordinate architectural design and documentation efforts between project teams and stakeholders
• Collaborate with architects, engineers, and contractors to ensure project alignment and compliance with design specifications
• Manage project schedules and deadlines, ensuring timely delivery of drawings and documents
• Review and approve architectural plans and specifications for accuracy and completeness
• Facilitate communication between team members and resolve any design-related issues
• Conduct site visits to monitor construction progress and ensure adherence to design intent
• Assist in the preparation of presentations and reports for clients and stakeholders
• Maintain organized project documentation and archives
• Stay updated on industry trends, building codes, and regulations
• Support the project manager in budget and resource management

Requirements:

• Degree in Architecture with at least 3 years of relevant experience in a main construction firm
• Strong ability to interpret construction drawings
• Meticulous, highly motivated, and possesses good interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for a Design Manager to lead a team of geotechnical design engineers in the world's largest geotechnical specialist contractor.

Responsibilities

• Lead the design works in accordance with site specific HSEQ Construction Methodologies, Risk Assessments, Site Rules and Keller Policies and Procedures.
• Understand and manage clients' requirements and their obligations in the development of a building design.
• Liaise positively & actively with clients, consultants & authorities using his/her technical expertise to adopt / accept / approve the technical proposal for the projects.
• Ensure the design process adheres to current legislation, standards and codes of practice.
• Ensure the design information is of the right quality and keeps pace with project timelines.
• Strive to eliminate health and safety risks in the design and financial risks during construction.
• Preparing detailed investigation report for any incidents related to technical issue.
• Review with the Business Development team on project closing reports and develop future improvement plans / strategies to reduce risk(s).
• Be involved in society work, including writing papers to seminars.
• Design D&B solutions, including solutions for ground improvement where relevant.
• Lead, develop and provide training to the team of Engineers.
• Provide technical marketing of solutions to clients and consultants.
• Conduct regular site visits to train and create buy-in from site personnel to promote quality and good practices.

This role may require travel to overseas offices to participate in global expertise groups and overseas projects occasionally.

Requirements

• Possess a PEB-recognised Master's degree in Civil Engineering or higher.
• Proficient in soil mechanics and finite element modelling software (i.e. PLAXIS 2D and 3D).
• At least 10 years experience in geotechnical engineering, preferably in ground improvement.
• Have experience leading a team of geotechnical design engineers.
• Have experience liaising with authorities, clients and contractors.

What We Offer

• Annual Leave, Medical Insurance, Medical Leave, Variable Bonus, Learning & Development Opportunities, Referral Rewards & Employee Assistance Programme
• Global & Regional networking opportunities
• Friendly team and enjoyable working environment

We encourage applications from the right candidates regardless of age, gender identity, sexual orientation, religion, belief or race. Learn more about Keller's Inclusion Commitment at https://www.keller.com/how-we-work/diversity-equity-and-inclusion

Find out more here:

https://www.kellerasean.com/

Job Title: Senior Creative Fragrance Manager

Reporting to: Global Category Head/Business Head

Job band: Middle Management

Division: Fragrance SEA

Department: Product Development

Location: Singapore

Key Accountabilities:

· Fragrance Development and Project Management

o Work on major briefs in SEA in the assigned Category formats.

o Demonstrate consistent track record of New wins.

o Explore new creative ideas for perfumery creations with SEA team of perfumers which leads to project solutions and enriching the fragrance library.

o Address active and proactive brief by utilizing existing fragrance library.

o Conduct and organize evaluation smelling session of relevant benchmarks against creative fragrances in required client’s or standard base using client’s or internal evaluation protocol and act as key member of Evaluation team providing insights to internal and external customers.

o Coordinate with application lab for any application samples required.

o Co-ordinate with analytical lab for any product technical data requirement.

o Work closely with Technology team for any innovation and technology required by clients.

· Sales and Customer Management

o Align with Commercial team on different Account plans with prioritisation.

o Work closely with Commercial group to interact and understand customer needs by receiving and visiting customers / meeting online with customers providing winning fragrance recommendation and solutions with Marketing presentations.

o Support Commercial team with Project details and Olfactive summary of Fragrance submissions.

· Marketing and Market Research Management

o Monitor Cross Category new launches, Product and Fragrance landscape with affiliates, Regional CFM/Perfumers and Commercial group, Euromonitor and other sources.

o Update Olfactive Mapping of Cross Category applications.

o Participate in Consumer Market Insight activities to get an understanding of Consumer and Customer’s needs.

o Attend exhibitions and seminars and represent company exhibition stall with Fragrance solutions ready for customer needs.

Key Competencies:

(Most important competencies required for the role)

· Excellent olfactive skills

· Project Management

· Market knowledge

· Different Category format knowledge

· Innovative approach

· Customer Orientation

· Analytical Ability

· Process orientation

· Good Communication skills

Prerequisites:

(Qualifications, experience or relevant knowledge required)

Education -

Graduate/Post Graduate in Science (Cosmetic / Perfumery / Fragrances) and related courses.

Experience -

• Minimum 10 years of relevant experience in Fragrance or related industry
• In-depth knowledge in cross categories/market segments
• Excellent project management skills.
• High energy and ability to motivate others.
• Relevant Marketing & Market Research understanding
• Innovative and results-oriented; effectively integrates knowledge, perspectives, and ideas to create new outcomes
• Effectively manages conflict in decision-making
• Able to work effectively with people from different race, gender, culture, age, or background

About the role

We are seeking an experienced Workshop Manager to join our client's team in the Changi East Region. This full-time role is responsible for overseeing the day-to-day operations of the workshop and ensuring the smooth and efficient functioning of all mechanical engineering activities.

Job Responsibilities:

• Monitor and control all jobs so as to achieve the target turn-around time, man-hours and quality level
• Safe custody, control and maintain of all equipment and special tools used by workshop
• Provide first response to the customer’s management on technical investigations and incidents
• Ensure adequate manpower to perform the work
• Co-ordinate and control of works which are performed by more than one workshop.
• Carry out technical studies on modification, improvement, and/or replacement of system/components to the vehicle/equipment
• Ensure good housekeeping in order to provide safe and healthy working environment for the staff.
• Feedback relevant information gathered from meeting, seminars or forums to the staff and keeping the Project Managers informed on the development/situation in the workshop
• Identify and record any product/service problem and initiate action to prevent recurrent
• Verify the effective implementation of preventive and corrective actions on the non- conformity
• Ensure all works are carried out in a safe manner conforming to Department/project safety plan
• Take immediate measures to rectify all observed or reported hazards in the workplace
• Report all near-misses, incidents and accidents to Base Ops Managers immediately
• Act as a Site Incident Controller in a case of emergency

Job Requirements:

• Diploma or Degree in Mechanical, Electrical, Electronics Engineering, or equivalent
• At least 3 years of work experience as an Engineer in an automotive or other relevant maintenance related industry
• Minimum Class 3 Driving license, Class 4 or 5 driving license is preferred.
• Strong project & people management skills

If you are interested, please submit your application here.

Thank you for your application and we regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

P-Serv Pte Ltd

EA License No: 90C3494

Sharmila Damodharan | EA Personnel: R22107764

You may also reach me at 9777 6201 for further information.

Microbiology Laboratory Manager

• Salary: $5,000 - $6,500
• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Microbiology Laboratory Manager | Up to $6.5k | 5 Days | Woodlands

• Salary: $5,000 - $6,500
• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park E5

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Working day per week: 5 days (1 day weekday off & 1 day weekend off)
• Working Timing: Weekday: 8am to 6pm / 9am to 7pm (Depending on roster) | Weekend: 8am to 5pm/ 9am to 6pm (Depending on roster)

Job Description:

This is a full time role for a Retail Assistant Manager located in Clementi. Our client is one of Singapore's largest nurseries and you will be responsible for supporting the store manager with daily operations such as handling cash, managing security protocols, and ensuring team adherence to company policies. A key focus is on delivering exceptional customer service and resolving any complaints to maintain high satisfaction. The position also requires assisting in sales strategy implementation, monitoring performance, and contributing to budget planning for profitability. Additionally, it includes overseeing inventory management, analyzing product movement to optimize stock levels, leading staff through training and supervision, and maintaining visual merchandising standards. The role also involves collaborating on marketing efforts to boost sales through promotions and events.

Qualifications:

• Diploma in Retail Management, Business Administration, or a related field.
• 2-4 years of experience in retail management, preferably in the FMCG industry.
• Good understanding of the retail environment and industry.
• Ability to multitask and manage multiple projects simultaneously

• Salary: $5,000 - $6,500
• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park E5, Singapore 757500

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279