Critical Success Factors

Mandatory

• Prior hands-on experience in Pega Development

Good to have but not mandatory

• Experience in executing project releases on Pega PRPC BPM platform.
• Exposure in executing large BPM engagements through the complete SDLC lifecycle.
• Experience in PEGA technical and architecture with broad industry and functional knowledge
• Pega Certified i.e. SA, SSA, LSA etc.

Responsibilities include but are not limited to:

• Collaborate with the Project Team in understanding client requirements and how they translate in application features
• Collaborate with the Team to set specifications for new / existing applications
• Participate in incident management and change requests
• Perform troubleshooting and debugging of applications when required
• Evaluate existing applications to reprogram, update and add new features
• Work with business process owners/SMEs to assess capabilities and identify high-level user requirements
• Work with project managers, architects and SMEs to define metrics and performance goals for the process.
• Participate in transitioning the requirements and use cases.

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

The Organization

Accenture is an Irish-domiciled multinational professional services company that provides services in:

1) Technology

2) Strategy & Consulting

3) Interactive

4) Operations

As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009.

With more than 500,000 employees worldwide—in 200 cities across 51 countries—Accenture also operates more than 100 “innovation hubs,” developing solutions for cloud, finance, and other industries.

We invite highly motivated and dynamic professionals to join our growing Deal Advisory – Transaction Services practice in the Singapore office, where we are recognised for delivering innovative client solutions and fostering a dynamic work environment with an internationally diverse team.

Our Deal Advisory represent an integrated team of specialists providing holistic solutions for buying, selling, partnering, funding and fixing, in ways that businesses can add and preserve value for our. One of our Deal Advisory - Transaction Services core offerings is financial due diligence assistance in relation to acquisitions, disposals, public bids/mergers, joint ventures, buy-outs and other transactions. The team also helps clients to identify opportunities and risks in their transaction processes to identify value and satisfy the due diligence requirements.

As a key member of the Deal Advisory – Transaction Services (Financial Due Diligence) team, the Senior Associate / Assistant Manager will play a critical role in shaping our client’s strategic investment decisions by providing comprehensive financial insights in a fast-paced deals environment.

Responsibilities

• Conduct comprehensive financial analysis on Target companies to evaluate financial performance and position.
• Perform in-depth analysis of financial statements, cash flows, and deal metrics to identify key business drivers, trends, and anomalies.
• Regularly communicate observations and findings to project team leads in a constructive manner.
• Responsible for drafting of follow-up discussion agenda with Target company management to address potential concerns
• Manage interactions with Target management, demonstrating effective communication skills and professionalism.
• Take a primary role in data management, reviewing source information, and highlighting data gaps in a timely manner.
• Assist project teams in drafting reports, articulating key findings, potential risks, and recommendations based on financial analysis.
• Act as a key team member across engagements, collaborating with team members from various functions.

Requirements

• Strong academic background with a focus on finance, accounting or related fields.
• Candidates with professional qualifications such as ISCA / SQP, ICAEW, ACCA or equivalent is a plus.
• Min 2-3 years of relevant experience in a global accounting firms, preferably with exposure to financial due diligence. Candidates with audit, M&A, business combinations or business analytics will be considered, with a demonstrated aptitude for learning.
• Strong analytical skills complemented with sound business acumen.
• Strong knowledge of accounting principles.
• Exposure to wide / diverse industries is value adding.
• Excellent written and oral communication skills in English. Any additional language capability (e.g. Mandarin, Bahasa Indonesia, Vietnamese) is an added advantage to facilitate client’s communication.
• Proven ability to perform consistently under pressure.
• Strong personal impact, e.g. self-motivated and confidence.
• Enthusiastic about staying updated with industry trends and accounting standards.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their GST team, they are now seeking to hire a driven and tenacious individual and be part of their team.

Responsibilities:

GST Compliance & Reporting:

• Manage and oversee the GST compliance process for a portfolio of clients, ensuring timely and accurate filing of GST returns.
• Monitor clients' GST positions, ensuring they comply with local laws and regulations, including accurate reporting and payment.
• Review GST reconciliation and liaise with tax authorities regarding assessments, audits, and queries.

GST Advisory & Planning:

• Provide expert advice on GST-related matters, including tax structuring, transaction reviews, and managing indirect tax risks.
• Work with clients to identify opportunities for GST savings and assist in developing tax-efficient structures.
• Advise on GST implications of business transactions, mergers, acquisitions, and restructuring.
• Support clients in GST audits, including preparing audit defense files and providing guidance during audit queries from authorities.

Tax Risk Management:

• Identify GST risk areas and implement strategies to minimize exposure for clients.
• Provide guidance on compliance with anti-avoidance provisions, place of supply rules, reverse charge mechanisms, and input tax credit claims.
• Advise clients on the impact of regulatory changes and industry-specific GST issues.

Client Relationship Management:

• Serve as the primary point of contact for GST-related queries and issues, building and maintaining strong relationships with clients.
• Deliver high-quality tax solutions and client services while maintaining compliance with the firm’s standards.
• Conduct client training sessions on GST updates and compliance best practices.

Cross-Functional Collaboration:

• Collaborate with audit, tax, and advisory teams to ensure clients receive holistic advice that aligns with their overall business objectives.
• Support the finance and accounting teams in ensuring the accurate reflection of GST in financial statements and systems.

Team Leadership & Development:

• Lead, mentor, and train junior members of the tax team in GST compliance and advisory services.
• Manage project timelines and ensure the timely delivery of GST advisory services across multiple engagements.
• Assist in the development of internal GST knowledge and best practices within the team.

Research & Analysis:

• Stay updated on changes to GST laws, regulations, and administrative procedures.
• Analyze recent tax rulings, changes in legislation, and market trends to ensure clients are advised of new opportunities or risks.
• Provide technical analysis and support for complex GST queries, ruling applications, and other indirect tax issues.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Accounting, Finance, Taxation, or a related field.
• A relevant professional qualification (e.g., CPA, CA, or equivalent) is preferred.
• 1-3 years of experience in GST, preferably in a Big 4, audit firm or tax consultancy, and 2-5 years of GST experience for Senior Associate position.
• Minimum of 7 years of experience in GST advisory and compliance, preferably within an audit firm or a tax consultancy firm for Managers and above.
• In-depth knowledge of GST laws, regulations, and tax administration, with experience handling complex tax issues.
• Proven experience managing GST audits, investigations, and liaising with tax authorities.
• Strong analytical and problem-solving skills, with attention to detail and the ability to handle multiple projects.
• Excellent communication and client management skills, with the ability to deliver clear and practical advice.
• Experience with tax and financial reporting software is advantageous.

Audit Associate / Audit Senior / Audit Manager

5 days / 5.5 days(Saturday half day during peak period)
0830am - 1730pm
Up to $5600
Beach Road, Golden Mile Tower Singapore 199589

Audit Associate

Duties

• Undertakes specific stages of audit work under supervision.
• Appreciate the underlying principles behind the tasks assigned as part of the audit plan.
• Able to make adjustments to the application of skills to improve the work tasks or solve non-complex issues.
• Able to build relationships, work in a team and identify ethical issues with reference to the code of professional conduct and ethics.
• Select and apply from a range of known solutions to familiar problems and takes responsibility for own learning and performance.
• Work with any of the assurance teams to obtain an understanding of our client’s business.
• Develop an audit plan/strategy for an audit of financial statements and document the planning procedures.
• Prepare/tailor audit programmes based on areas of audit emphasis determined at the planning stage.
• Perform audit tests of controls and substantive procedures based on planned audit approach to address the various assertions, eg: existence & completeness, rights and obligations, valuation, accuracy, presentation and disclosure.

Audit Senior

Duties

• Is expected to lead various sizes of audit engagements which include planning, performing, reviewing of audit work performed by less experienced personnel and concluding the engagement.
• Works closely with team members to execute the audit plan and ensures the timely completion of the audit engagement.
• Works closely with clients and manages their expectations to further nurture on-going client relationships.
• Able to identify unethical behavior and react based on the applicable ethical principles.
• Operates in work contexts that are less standardization and unanticipated changes can be frequent due to changes in the external environment.
• Work with any of the assurance teams to obtain an understanding of our client’s business.
• Develop an audit plan/strategy for an audit of financial statements and document the planning procedures.
• Prepare/tailor audit programmes based on areas of audit emphasis determined at the planning stage.
• Perform audit tests of controls and substantive procedures based on planned audit approach to address the various assertions, eg: existence & completeness, rights and obligations, valuation, accuracy, presentation and disclosure.

Audit Assistant Manager/ Audit Manager

Duties

• Manages a portfolio of engagements which includes client acceptance, engagement planning, execution and finalization of an audit engagement.
• Fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored.
• Serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities.
• Review and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements.
• Contributes towards continuous improvement in audit methodology and process.
• Assume a greater role in professional development activities such as training, staff recruitment and resource planning.
• required to plan, co-ordinate and supervisor various audit assignments for review by the engagement manager or partner.

Karis Liaw Ying Ru No: R22106724

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Associate Studio Manager (Yoga)

• Basic Salary: S$1,800 – 2,500 + Commission Pay (Gross S$5k -10k)
• Working Days: 6 days
• Working hours: 1pm – 9pm (Mon-Fri) 9am-5pm (Sat & Sun)
• Location: Multiple (Discuss during interview)

Job Description

• Leads, address questions about the classes and book an appropriate trial class for Prospects after understanding his/her needs/goals.
• Let prospect have a positive experience and explain the various packages and try to close the sales.
• Follow up with the members after closing to ensure that he/she attends the classes regularly, attend to feedback and provide continuous customer services.
• Maintain the studio in good condition with the support of the cleaning team and Customer Service Officer.
• Manage whole studio’s performance in accordance with goals.

Job Requirements

• Candidate with Fitness Sales experience are preferred.

Apply now for Interview arrangement

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Basic Salary: S$1,800 – 2,500 + Commission Pay (Gross S$5k -10k)
• Working Days: 6 days
• Working hours: 1pm – 9pm (Mon-Fri) 9am-5pm (Sat & Sun)
• Location: Multiple (Discuss during interview)

Job Description

• Leads, address questions about the classes and book an appropriate trial class for Prospects after understanding his/her needs/goals.
• Let prospect have a positive experience and explain the various packages and try to close the sales.
• Follow up with the members after closing to ensure that he/she attends the classes regularly, attend to feedback and provide continuous customer services.
• Maintain the studio in good condition with the support of the cleaning team and Customer Service Officer.
• Manage whole studio’s performance in accordance with goals.

Job Requirements

• Candidate with Fitness Sales experience are preferred.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Associate Studio Manager (Yoga)

• Basic Salary: S$1,800 – 2,500 + Commission Pay (Gross S$5k -10k)
• Working Days: 6 days
• Working hours: 1pm – 9pm (Mon-Fri) 9am-5pm (Sat & Sun)
• Location: Multiple (Discuss during interview)

Job Description

• Leads, address questions about the classes and book an appropriate trial class for Prospects after understanding his/her needs/goals.
• Let prospect have a positive experience and explain the various packages and try to close the sales.
• Follow up with the members after closing to ensure that he/she attends the classes regularly, attend to feedback and provide continuous customer services.
• Maintain the studio in good condition with the support of the cleaning team and Customer Service Officer.
• Manage whole studio’s performance in accordance with goals.

Job Requirements

• Candidate with Fitness Sales experience are preferred.

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The KPMG Actuarial Services team offers innovative business solutions to help clients navigate the rapidly changing insurance industry. Our professionals have sound technical skills with the ability to cut through complex issues to help our clients make more effective and efficient business decisions. We invite highly motivated, dynamic professionals to join our growing Actuarial practice. Successful candidates will play a significant role in offering a wide range of actuarial consultancy services in the insurance and financial services industry.

The role involves:

• Performing actuarial audit for our life insurance and reinsurance clients
• Liaising with internal and external stakeholders to perform assessments, discuss the findings and prepare assessment reports
• Contributing to IFRS 17 projects including assisting in financial impact assessment, performing actuarial modelling and providing technical support
• Participating in advisory engagements related to capital and risk management reviews, reserving and pricing reviews, mergers and acquisitions consulting, and pension valuation
• Reviewing or building financial models including business planning/ forecasting, corporate financing and capital management
• Mentoring and training of junior staff

The ideal candidate should have:

• Possess a recognised degree or relevant qualification
• At least 2 years of experience in the life insurance or consulting field preferably within the ASEAN market
• Possess strong communication, analytical and problem-solving skills with the ability to work independently
• Advanced proficiency in actuarial modelling with Prophet is a must

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

The KPMG Actuarial Services team offers innovative business solutions to help clients navigate the rapidly changing insurance industry. Our professionals have sound technical skills with the ability to cut through complex issues to help our clients make more effective and efficient business decisions.

We invite highly motivated, dynamic professionals to join our growing Actuarial practice. Successful candidates will play a significant role in offering a wide range of actuarial consultancy services in the insurance and financial services industry.

The role involves:

• Managing engagement teams on a variety of general insurance actuarial advisory engagements related to business planning, capital and risk management, reserving and pricing reviews, capital modelling, and mergers and acquisitions
• Contributing to IFRS 17 projects which can vary from financial impact assessments, actuarial modelling, technical support, implementation execution, systems testing and results optimisation
• Liaising with various internal and external stakeholders as part of engagements in order to scope projects, discuss analysis and prepare reports
• Reviewing or building financial models to support various business planning / forecasting, corporate financing and capital management projects
• Supporting the actuarial reviews for our general insurance and reinsurance audit clients
• Supporting business development activities and the general development of the practice

The ideal candidate should have:

• Possess a recognised degree or relevant qualification, preferably along with a recognised actuarial qualification
• At least 3 years of experience in general insurance actuarial practice, preferably within the ASEAN market
• Strong experience in SAS, VBA and R
• Possess strong communication, analytical and problem-solving skills with the ability to work independently

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

The KPMG Actuarial Services team offers innovative business solutions to help clients navigate the rapidly changing insurance industry. Our professionals have sound technical skills with the ability to cut through complex issues to help our clients make more effective and efficient business decisions. We invite highly motivated, dynamic professionals to join our growing Actuarial practice. Successful candidates will play a significant role in offering a wide range of actuarial consultancy services in the insurance and financial services industry.

The role involves:

• Performing actuarial audit for our life insurance and reinsurance clients
• Liaising with internal and external stakeholders to perform assessments, discuss the findings and prepare assessment reports
• Contributing to IFRS 17 projects including assisting in financial impact assessment, performing actuarial modelling and providing technical support
• Participating in advisory engagements related to capital and risk management reviews, reserving and pricing reviews, mergers and acquisitions consulting, and pension valuation
• Reviewing or building financial models including business planning/ forecasting, corporate financing and capital management
• Mentoring and training of junior staff

The ideal candidate should have:

• Possess a recognised degree or relevant qualification
• At least 2 years of experience in the life insurance or consulting field preferably within the ASEAN market
• Possess strong communication, analytical and problem-solving skills with the ability to work independently
• Advanced proficiency in actuarial modelling with Prophet is a must

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Design, build and configure applications to meet business process and application requirements. Work with the platform technologies and languages such as Java, Spring, HTML, CSS, JavaScript, and REST/API services. - Customize the platform's storefront accelerator to build fully functioning e-commerce sites on desktop, tablet, and mobile devices - All code must conform to platform-specific & industry-leading practices.

Job Responsibility:

· Demonstrated ability to understand technical documentation such as functional requirements and technical designs and translate these documents into working code.

· Demonstrated ability to debug and troubleshoot issues with both existing and new code on the SAP Commerce platform

· Develop Digital Consumer experiences based on a foundation of Hybris

· Develop awesome features such as product search, order management, promotions, store locator, social ecommerce etc

· Setup Hybris development environments and sandboxes

· Develop and deploy simple custom CMS components

· Diagnose and solve technical problems related to commerce and Hybris implementation

· Write application code that exceeds the defined quality standards

· Knowledge of project and collaboration tools such as JIRA, Rally, Microsoft Teams, Confluence, and SharePoint.

Requirements

· Relavant years of Hybris development experience

· Hybris with work experience on WCMS, Commerce, Checkout and Cart, Order Management, User Groups, Product and Catalog management, internationalization, BB,BC, Promotions, scenarios, CSC, Cron Jobs, Impexes etc

· Solid understanding of SAP Commerce Cloud (Hybris) architecture. - Solid understanding of both Object-Oriented concepts and the MVC paradigm.

· Minimum primary skill and other technical skill required Servlets, JSP, Struts, Spring MVC, MsSQl, JQuery, Java/J2EE

· Good communication and team handling skills

· Good analytical and presentation skills

· Knowledge on software architecture and multiple project methodologies: waterfall, agile, Scrum, et al.

· Good Communication skills and should be able to handle client communications

· Bachelor’s degree

· SAP hybris developer certification is a plus

We invite highly motivated and dynamic professionals to join our growing Deal Advisory – Transaction Services practice in the Singapore office, where we are recognised for delivering innovative client solutions and fostering a dynamic work environment with an internationally diverse team.

Our Deal Advisory represent an integrated team of specialists providing holistic solutions for buying, selling, partnering, funding and fixing, in ways that businesses can add and preserve value for our. One of our Deal Advisory - Transaction Services core offerings is financial due diligence assistance in relation to acquisitions, disposals, public bids/mergers, joint ventures, buy-outs and other transactions. The team also helps clients to identify opportunities and risks in their transaction processes to identify value and satisfy the due diligence requirements.

As a key member of the Deal Advisory – Transaction Services (Financial Due Diligence) team, the Senior Associate / Assistant Manager will play a critical role in shaping our client’s strategic investment decisions by providing comprehensive financial insights in a fast-paced deals environment.

Responsibilities

• Conduct comprehensive financial analysis on Target companies to evaluate financial performance and position.
• Perform in-depth analysis of financial statements, cash flows, and deal metrics to identify key business drivers, trends, and anomalies.
• Regularly communicate observations and findings to project team leads in a constructive manner.
• Responsible for drafting of follow-up discussion agenda with Target company management to address potential concerns
• Manage interactions with Target management, demonstrating effective communication skills and professionalism.
• Take a primary role in data management, reviewing source information, and highlighting data gaps in a timely manner.
• Assist project teams in drafting reports, articulating key findings, potential risks, and recommendations based on financial analysis.
• Act as a key team member across engagements, collaborating with team members from various functions.

Requirements

• Strong academic background with a focus on finance, accounting or related fields.
• Candidates with professional qualifications such as ISCA / SQP, ICAEW, ACCA or equivalent is a plus.
• Min 2-3 years of relevant experience in a global accounting firms, preferably with exposure to financial due diligence. Candidates with audit, M&A, business combinations or business analytics will be considered, with a demonstrated aptitude for learning.
• Strong analytical skills complemented with sound business acumen.
• Strong knowledge of accounting principles.
• Exposure to wide / diverse industries is value adding.
• Excellent written and oral communication skills in English. Any additional language capability (e.g. Mandarin, Bahasa Indonesia, Vietnamese) is an added advantage to facilitate client’s communication.
• Proven ability to perform consistently under pressure.
• Strong personal impact, e.g. self-motivated and confidence.
• Enthusiastic about staying updated with industry trends and accounting standards.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

About the role

You are an experienced designer researcher tasked to take on leadership responsibility. You have 8-10 yrs experience in leadership roles, and min 3-5 yrs experience directly managing teams of various sizes. You deeply understand the design process and take on leadership of quality standards, leading critique and developing the careers of those in your team.

Your time will be divided approximately 70/30 between managerial work and design research craft and mentoring. You establish a quality bar for your team while valuing delivery over perfection.

What we're looking for in a Research Manager:

• Balance: As a manager you can balance quality with delivery, good enough with perfection.
• Setting clear expectations: For junior members be clear expectations in improving craft and learning process, for the more senior, expectations around delivery, impact and influence. Set clear goals and objectives.
• Eager to grow people: They are actively engaged in the professional development of their team members — help them be the best they can be. Balance scope, workstreams, ownership, timeliness and quality with the ability to influence and engage more senior executives. Tailor growth plans to individuals.
• Empathy and compassion: you find the ‘messiness’ of people and emotions interesting, learn from your people, empowering them daily. You dig deep into the softer skills.
• Design Researcher at heart: You are still actively engaged in research and keep your hand in creative research work – while you are not expected to devote as much time you ‘balance’ management with creative leadership.
• Culture: You build an effective and successful team. You provide motivation and the development needed for every designer to be the best they can be. You can foster creative friction and psychological safety, and build a collective purpose for your team.

Core skills we expect to see:

• Experience identifying, framing and respectfully challenging (where appropriate) customer and business problems.
• Strong design research practice and process.
• Mentorship including delivery of feedback both professional and creative. Coaching less experienced researchers and continually improving practice. Be willing to spend time to help others.
• Planning and project management: ability to balance quality and delivery- including the sizing of opportunities to deliver to a strategy or vision.
• Create and use of design artefacts (prototypes, blueprints, wireframes) to build shared understanding.
• Proven experience leading others to deliver great work.
• Confidence, decisiveness in ambiguity – helping to bring clarity and deliver impactful and actionable insights, and encouraging others to join you in the process.
• Demonstrate skill in research practice.

What you'll be accountable for:

• Create the team you need: Understand the work that needs to be done, and work with your team to define problem spaces, prioritise and drive productivity.
• Promote accountability - support don’t manage: Encourage autonomy and accountability, helping designers build their own plans to achieve expectations.
• Help remove obstacles: Help your team members engage in better conversations, build empathy to others’ perspectives and coach them on productive conversations.
• ‘Go to the mat’ when necessary: Sometimes your people will find themselves unfairly or inappropriately challenged. When necessary stand up for and gain support for your team, rolling up your sleeves to help.
• Frequent feedback: Provide small professional feedback often. This is a key task of the manager. Share feedback on the researchers’ membership of the team, what is working and what is not. This is not creative feedback (which happens in the critique and review process).
• More than design research – help your team understand the role of design research in DBS: Our goal is to deliver a powerful product and service experience in a profitable manner. Illuminate the role design research plays and that it is one function of many. Help them to understand DBS strategy and goals.
• Get to know your design researchers as people: Help your team bring their whole selves to work. Build culture, create social events and hold space for them to be their authentic selves. Build trust and respect within your team and with the outside organisation.
• Transparency: Create a critique culture among your team, where work is shared, the team knows what others are working on and process, methodology and design choices are articulated.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.