Total 3 job vacancies by Beijing Tcm Healthcare Treatment Centre Pte. Ltd.

Position Title: Customer Service and Sales Representative

Job Summary:We are seeking a dynamic and customer-focused individual to join our team as a Customer Service and Sales Representative. The successful candidate will play a key role in delivering exceptional service to our clients while promoting and driving sales. If you are a motivated and personable professional with a passion for customer satisfaction and sales, we invite you to apply.

Responsibilities:

1. Customer Interaction:Engage with customers in a friendly and positive manner to provide assistance and address inquiries.
   Build and maintain strong relationships with clients through effective communication.
   
2. Sales Promotion:Actively promote products or services to customers, identifying opportunities for upselling or cross-selling.
   Meet or exceed sales targets by effectively communicating the value proposition to potential clients.
   
3. Order Processing:Process customer orders, ensuring accuracy and timely delivery.
   Provide information on product availability, pricing, and delivery times.
   
4. Issue Resolution:Handle customer concerns and resolve issues promptly and professionally.
   Collaborate with relevant departments to address and rectify customer challenges.
   
5. Product Knowledge:Stay informed about the features and benefits of products or services offered.
   Assist customers in making informed decisions by providing product information and recommendations.
   
6. Sales Reporting:Maintain accurate records of sales transactions and customer interactions.
   Generate sales reports and contribute to the analysis of sales trends.
   
7. Customer Feedback:Collect and relay customer feedback to the management team to improve products or services.
   Implement improvements based on customer suggestions when applicable.
   
8. Team Collaboration:Collaborate with team members to achieve overall sales and customer service objectives.
   Participate in regular team meetings and training sessions.
   

Qualifications:

• Previous experience in customer service and sales roles preferred.
• Excellent communication and interpersonal skills.
• Proven ability to meet or exceed sales targets.
• Strong problem-solving skills and a customer-centric approach.
• Familiarity with sales techniques and CRM software is a plus.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude and a willingness to learn and adapt.

Education and Experience:

• High school diploma or equivalent; additional education in sales or customer service is a plus.
• Previous experience in a customer service or sales role is desirable.

Position Title: SPA Therapist

Job Summary:We are looking for a skilled and dedicated SPA Therapist to join our team. The ideal candidate will be passionate about providing exceptional spa experiences, promoting relaxation, and enhancing overall well-being for our clients. As a SPA Therapist, you will be responsible for delivering a variety of spa services with a focus on customer satisfaction and the highest quality of care.

Responsibilities:

1. Client Consultation:Conduct thorough consultations with clients to understand their specific needs and preferences.
   Provide knowledgeable recommendations for spa treatments based on individual requirements.
   
2. Spa Treatments:Perform a variety of spa treatments including massages, facials, body wraps, and other therapeutic services.
   Customize treatments to address the unique needs and preferences of each client.
   
3. Customer Service:Create a welcoming and relaxing atmosphere for clients.
   Ensure a high level of customer satisfaction by delivering exceptional service.
   
4. Hygiene and Sanitation:Maintain strict hygiene and sanitation standards in all spa areas and during treatments.
   Adhere to all health
   

You

SPA Therapist Job Description

ChatGPT

ChatGPT

Position Title: SPA Therapist

Job Summary:We are seeking a skilled and passionate SPA Therapist to join our spa team. The SPA Therapist will be responsible for delivering a range of high-quality spa treatments to clients, promoting relaxation, and enhancing overall well-being. The ideal candidate should have excellent communication skills, a strong commitment to customer satisfaction, and the ability to create a tranquil and rejuvenating experience.

Responsibilities:

1. Client Consultation:Conduct thorough consultations with clients to understand their specific needs, concerns, and preferences.
   Provide informed recommendations on suitable spa treatments based on individual requirements.
   
2. Spa Treatments:Perform a variety of spa treatments, including massages, facials, body wraps, and other therapeutic services.
   Customize treatments to address the unique needs and preferences of each client.
   
3. Customer Service:Create a welcoming and relaxing atmosphere for clients from the moment they arrive.
   Ensure a high level of customer satisfaction by delivering professional and attentive service.
   
4. Product Knowledge:Stay informed about spa products, services, and promotions.
   Educate clients on available treatments, products, and aftercare to enhance their spa experience.
   
5. Hygiene and Sanitation:Adhere to strict hygiene and sanitation protocols to maintain a clean and safe spa environment.
   Sterilize equipment, tools, and linens in accordance with health and safety standards.
   
6. Appointment Scheduling:Efficiently manage appointment schedules and maintain accurate records.
   Coordinate with reception and support staff to ensure a smooth flow of spa operations.
   
7. Upselling and Retail:Promote and upsell additional spa services or retail products to clients.
   Assist in maintaining retail displays and product inventory.
   
8. Professional Development:Stay updated on industry trends, new techniques, and advancements in spa therapies.
   Participate in training sessions and workshops to enhance skills and knowledge.
   

Qualifications:

• Certification or diploma in Spa Therapy or a related field.
• Proven experience as a Spa Therapist.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Knowledge of various spa treatments, products, and equipment.
• Ability to work flexible hours, including evenings and weekends.

Position Title: SPA and Recreation Club Operations Manager

Job Summary:We are seeking an experienced and dynamic individual to join our team as the SPA and Recreation Club Operations Manager. The successful candidate will be responsible for overseeing the day-to-day operations of our spa and recreation facilities, ensuring a seamless and enjoyable experience for members and guests.

Responsibilities:

1. Operations Management:Oversee the overall operations of the spa and recreation club, ensuring a high level of service and customer satisfaction.
   Develop and implement operational policies and procedures to streamline processes.
   
2. Staff Management:Recruit, train, and manage staff, including spa therapists, fitness instructors, and support staff.
   Conduct regular performance reviews and provide ongoing training as needed.
   
3. Customer Experience:Ensure an exceptional and personalized experience for club members and guests.
   Address customer feedback and implement improvements to enhance the overall satisfaction.
   
4. Facility Maintenance:Coordinate with maintenance and cleaning staff to ensure cleanliness, safety, and proper functioning of all spa and recreation facilities.
   Schedule and oversee regular maintenance activities.
   
5. Budget Management:Develop and manage budgets for spa and recreation club operations.
   Monitor expenses, identify cost-saving opportunities, and ensure financial targets are met.
   
6. Promotions and Marketing:Collaborate with the marketing team to develop and implement promotional strategies to attract new members.
   Participate in the creation of marketing materials and campaigns.
   
7. Health and Safety Compliance:Ensure compliance with health and safety regulations in all aspects of spa and recreation club operations.
   Implement and enforce hygiene standards and protocols.
   
8. Event Planning:Plan and organize special events, fitness classes, and promotions to engage club members.
   Collaborate with event coordinators to execute successful events.
   
9. Inventory Management:Manage inventory levels for spa products, fitness equipment, and other consumables.
   Implement effective inventory control procedures.
   

Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Proven experience in spa and recreation club management.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of health and safety regulations.
• Ability to work flexible hours, including evenings and weekends.