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Jobs in Singapore

Date Posted

Customer Service

Job Type

Job Level

Employer Type

Total 5 supply chain analyst job vacancies in Customer Service Category in Singapore

Call Centre Agent Shift Work (EAST)

Singapore / Dhl Supply Chain Singapore Pte. Ltd.

Act as the first point of contact for the customers Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction Provide satisfactory explanation to customer and take remedial action where necessary Provide pro-active feedback to the customer to ensure that the...

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Contact Centre Agent ( Mandarin Speaking)

Singapore / Dhl Supply Chain Singapore Pte. Ltd.

Job Description: Handles inbound calls from members of public Provide satisfactory explanation to customer and take remedial action where necessary Provide pro-active feedback to the customer to ensure that the committed ETA is respected Alert superior of recurring service failures so that corrective actions may be taken to avoid future pr...

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Trainer, Contact Centre Services

Singapore / Dhl Supply Chain Singapore Pte. Ltd.

Responsibilities: Prepare and develop training materials and plans for Contact Centre Be an effective and contributing member of the LCSC Management Team, ensuring that the overall objectives of the LCSC are supported. To train the Contact Centre's Customer Support Agents / Quality Assurance (QA)/ Client Support Manager (CSM) / Team Managers...

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Team Lead, Contact Centre Services (1-year contract)

Singapore / Dhl Supply Chain Singapore Pte. Ltd.

Responsibilities: Conduct monthly auditing on team’s calls in accordance to guidelines and SLA Coordinate with BU/stakeholders to handle and resolve cases, requests or enquiries Escalate the issues, needs and insights to Management when necessary Ensure prompt printing and mailing of collaterals/sending daily SMS in accordance to SOP Con...

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Senior Manager, Client Support Services

Singapore / Dhl Supply Chain Singapore Pte. Ltd.

About Us When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength. We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine...

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Browse Supply chain analyst jobs by:

Customer Service

Browse Location Area

D19 Serangoon Garden, Hougang, Sengkang, Punggol

Browse Companies

Dhl Supply Chain Singapore Pte. Ltd.