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Jobs in Singapore

Date Posted

Customer Service

Job Type

Job Level

Employer Type

Total 7 job vacancies by Dnata Singapore Pte. Ltd.

Head of Customer Services

Singapore / Dnata Singapore Pte. Ltd.

Summary The Head of Customer Services is responsible for leading and directing the Customer Services Department, ensuring that tactical and proactive plans are implemented to deliver the set objectives. Duties and Responsibilities ▪ Develop and deliver optimal standards of service delivery to all customer airlines and other departments. Ensure...

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Customer Service Assistant

Singapore / Dnata Singapore Pte. Ltd.

The Customer Services Assistant provides assistance to customers at check-in counters. He/she ensures that passengers’ details match the information on travel documents and handles customer issues regarding flight operations and automated check-in systems. To maintain a safe working environment, he/she complies with all safety and/or security stand...

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Trainer, Customer Services

Singapore / Dnata Singapore Pte. Ltd.

Duties and Responsibilities (Customer Services) Assist in designing of course outline and develop course curriculum for functional training program Conduct post course evaluation Conduct assessment to evaluate the competency of the participants Conduct training and facilitate active learning Conduct briefings to operational staff when re...

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Customer Service Assistant

Singapore / Dnata Singapore Pte. Ltd.

The Customer Services Assistant provides assistance to customers at check-in counters. He/she ensures that passengers’ details match the information on travel documents and handles customer issues regarding flight operations and automated check-in systems. To maintain a safe working environment, he/she complies with all safety and/or security stand...

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Customer Services Officer

Singapore / Dnata Singapore Pte. Ltd.

Summary The Customer Services Officer is responsible for the management of customer requests and for providing assistance to customers at check-in counters. He/she manages flight requests, verifies travel documents and works with other departments to resolve customer issues. To maintain a safe working environment, he/she ensures his/her team adher...

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Customer Service Trainer Team Lead, Learning and Development

Singapore / Dnata Singapore Pte. Ltd.

Summary The Team Lead will be responsible to the Head of Learning & Development for all coordination and conduct of functional training programs, management of standards and procedures for operations in his/her assigned business unit. The incumbent is responsible for the review, formulation and implementation of training plans and programs for...

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Customer Services Officer (Excess Baggage & Ticketing) (Full-Time/Part-Time)

Singapore / Dnata Singapore Pte. Ltd.

Summary The Customer Services Officer (Excess Baggage and Ticketing) is responsible for the collection of payment from passengers for the issuance of tickets, or for fees associated with excess baggage, re-booking, re-issuance or ancillary services. The incumbent will also assist passengers with re-booking and re-issuance of tickets during normal o...

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Browse Job Category

Customer Service

Browse Location Area

CAA-Changi Airport Terminal 1 x

D17 Loyang, Changi

Browse Companies

Dnata Singapore Pte. Ltd.