Total 45 critical care provider job vacancies in Customer Service category in Singapore

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Assist with client transport, mobility, and personal hygiene (toileting, oral care, nail trimming).
• Monitor vital signs and blood glucose, assist with wound dressing, and support doctor during physical exams.
• Report changes in clients' condition.
• Serve meals, assist with feeding, and ensure clients stay hydrated throughout the day.
• Clear dishes and assist with washing after meals.
• Assist with cleaning duties, including spills and daily equipment maintenance.
• Tidy treatment rooms and report maintenance needs to management.
• Follow safety protocols during client showers and diaper changes.

GCE N or O-level

Job Requirements

• Experience in Eldercare / Healthcare is an advantage
• Applicants without experience, training will be provided
• Must be authorised to work in Singapore

Working Hours

44 hours per week, Mondays to Fridays (45 minutes lunch break)

Working hours according to Nursing roster.

Working Location

The Salvation Army, Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Assist with the transfer of patients on and off the transport from the beginning of the trip to the end
• Strict compliance to safety protocols of buckling seated clients and wheelchair clients on board transport.
• Provide door-to-door escort from clients' home to Centre and vice versa

• WSQ Certificate in Healthcare Support (Nursing Care) or relevant certification in Healthcare will be advantageous.
• 1 year experience in healthcare setting and preferably in working with elderly.
• Reliable team member, possess positive work attitude, patience and good interpersonal skills.
• Physically fit and enjoy interacting with elderlyWilling to work split shifts

We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.You'll make a difference in many lives, and while challenging, the job offers a sense of personal fulfilment like no others.

Embark on a meaningful career with HNF today!

Work Hours: Monday to Friday Spilt Shifts (6.45am to 10.15am and 2.30pm to 5.30pm)

If you have what it takes, we love to hear from you!

Kindly ensure that your NRIC no. is not stated in the resume

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn

RESPONSIBILITIES

To provide basic care coordination, discharge planning, monitor/evaluate and education for clients and their families on Day Care Service received as well as Administrative support to Day Care Utilisation and Learning and Development.

Information and Referral (I & R)

• Manage referral sources, including emails, phone calls, and walk-ins, by evaluating client needs and matching them with appropriate services.
• Coordinate the referral process with clients and external stakeholders, ensuring successful service referrals and optimizing lead conversions.

Service Coordination

• Maintain and manage the administrative documentation of the cohort of clients who are categorized to require regular, maintenance care.
• Administer the coordination of service requested by new clients and ensure proper documentation on the systems and paper filing are completed on a timely basis.
• Work closely with internal stakeholders when applicable to ensure the smooth delivery of service.

Service Operations

• Manage various service registration and bookings.
• Maintain good client relationships for service continuity.

Service Excellence

• Conduct regular telephonic follow up to engage with clients and obtain feedback on the services rendered.
• Arrange for reassessment of care plans with clients on a 6-monthly basis. This is to determine if the client requires to continue to receive the service.
• Work closely with Operations and Nurse Manager on discharging clients from service.

• Diploma in business administration, healthcare related disciplines
• Good interpersonal and writing skills
• Good team player and multi-tasker
• Be proficient in English and Mandarin
• Be proficient in computer applications such Google Suite
• Good listener, outgoing and meticulous
• Able to adapt in a fast pace environment

• Possess at least 2 years of customer service experience
• Experience working in Community/Eldercare/Healthcare Sector
• Possess passion in serving the community

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Officer contributes actively to the programme needs of Special Student Care Centre under the umbrella of Community-Based Support Services (CSS).

CSS is the dynamic and nimble service delivery arm in MINDS that response to emerging needs of PWIDs and Caregivers in the community. Examples of services include Me Too! Club, Homebased Care Services, Caregivers Support Services, Special Student Care Centres and Appropriate Adult Services to enhance integration and community living of caregivers and PWIDs in the community.

Officer integrates a range of person centred and family centric approaches and utilise Positive Behavioural framework to conduct enrichment activities for special needs children from age 7 to 18. He/She enriches the quality of life of person with special needs by supervising and providing direct physical care needs before/after school. He/she implements after school care curriculum, adapting and integrating developmentally appropriate teaching and classroom management strategies. He/She also enhance clients learning environments and supports caregiver's needs in the care of their child. He/she coordinates with community stakeholders, volunteers and social service providers in the delivery of centre initiatives, programmes and services.

Provide direct client care

• Provide routine ADL (activities of daily living) caregiving to students.
• Provide supervision and guidance to students.
• Apply a person-centred approach, plan and implement positive behavioural support in ensuring safety and holistic development of students.

Plan and implement programmes and activities

• Plan and conduct developmentally appropriate teaching, learning and caregiving activities to promote independence, health, wellness, and quality of life.
• Guide students in the development of basic personal and social skills, simple academics, or work skills.
• Adopt creative methodology to engage and motivate students in their learning through interactive lesson plans.
• Document student's learning and development.
• Implement classroom management strategies.

Build stakeholder relationships and partnerships

• Engage and collaborate with caregivers to facilitate the continuity of care and learning between home and Centre.
• Build rapport with colleagues (Centre/School) and volunteers to foster positive workplace relations.
• Work closely with the various sectors of MINDS in the implementation of programs and in MINDS projects.

Centre operation

• Support in centre operation secondary duties assigned.
• Follow regulations regarding basic health, hygiene, safety and to administer proper documentation of incident report.
• Participate in staff meetings, in-service training/professional development and service quality improvement activities.

• Minimum O Levels/ITE/Diploma

• Resilience, collaborative team player, passion for children, professionalism, love for learning and empathy.
• Added advantage for those with experience in training of persons with special needs, behaviour techniques, child development, lessons plan and school-age-care best practices.
• Fully able to participate in on-site and off-site activities.
• First Aid and CPR certification (training provided).

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

RESPONSIBILITIES

You will be responsible for assisting with the onboarding of Nursing Home residents and ensuring that they continue to receive the quality of care as described in NTUC Health Care Philosophy and Service Standards.

Customer Journey Experience

• Act as the main liaison and single point of contact (Care Concierge) for next-of-kin of our nursing home residents.
• Engage caregivers and residents at the pre-admission stage to address any concerns or anxieties and to better understand the specific needs of the resident.
• Conduct pre-admission counselling sessions to help caregivers understand the fees, services provided, philosophy of care, living conditions and expectations of residents and next of kin.
• Receive the resident on the day of admission, conduct orientation and ensure that the resident settles in well to the new environment.
• Actively engage residents and caregivers throughout the period of stay and address any concerns that may arise by working together with the multidisciplinary care team.
• Be involved in multidisciplinary discussions as part of patient-centered/directed care planning by providing relevant information of residents' social background, preferences and habits.

Service Quality

• Help to develop and maintain important touchpoints for the resident journey from pre-admission to discharge.
• Assist in the measuring and monitoring of customer satisfaction via residents focus groups, periodic audits, residents satisfaction surveys, etc.
• Assist the manager in implementation of internal and external service recognition programs and events e.g. annual Service Excellence Award.
• Provide inputs during team meetings on service gaps based on the feedback received and propose service initiatives and training programmes for continuous improvements.

As a Care Concierge, you will be interacting with residents from all walks of life. Many of them have multiple medical conditions which may affect their behaviour and disposition. To succeed in this role, you must enjoy interacting with people from diverse backgrounds, be empathetic and be able to appreciate their point of view. This is not a desk-bound job and will require constantly being on the move. The joys of the job come in appreciation from residents and their next-of-kin as transitioning to a new living arrangement can be challenging. Not to mention grateful colleagues as your value add to their work and the resident experience!

• Recognized diploma or degree,
• At least two years of work experience, preferably requiring interaction with a diversity of people
• Knowledge of geriatrics or experience caring for the elderly (eg; being a caregiver or volunteering) an added advantage
• Knowing multiple local spoken languages or dialects will be advantageous
• People-oriented, willing to work the ground

Location:

• Chai Chee Nursing Home

Additional Advantageous Skills:

• Appreciation and sensitivity to multicultural preferences and nuances

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Pastoral Support and Guidance
• Plan and conduct workshops and activities for students on a range of topics related to holistic wellbeing.
• Organise briefings and workshops for faculty on the University's pastoral care support and early intervention services, so that they are able to detect students with issues early and refer to be given the necessary help and care.
• Establish visibility and rapport with students through proactively reaching out to them through focus group sessions, roadshows, walkabouts and other programmes.
• Manage student outreach channels (e.g. social media account) and regularly update content in the Resilience@SMU App.
• Manage and analyse findings from student pulse surveys, identifying needs and trends and propose/execute intervention/preventive measures.
• Education and Outreach
• Plan and conduct workshops and activities for students on a range of topics related to holistic wellbeing.
• Organise briefings and workshops for faculty on the University's pastoral care support and early intervention services, so that they are able to detect students with issues early and refer to be given the necessary help and care.
• Establish visibility and rapport with students through proactively reaching out to them through focus group sessions, roadshows, walkabouts and other programmes.
• Manage student outreach channels (e.g. social media account) and regularly update content in the Resilience@SMU App.
• Manage and analyse findings from student pulse surveys, identifying needs and trends and propose/execute intervention/preventive measures.

• Bachelor's Degree. Qualifications in Psychology, Sociology, Counselling or Social Work will be advantageous.
• Minimum 1 year of relevant work experience is required, though candidates with less work experience but who demonstrate strong potential will still be considered.
• Familiarity with the education sector and/or student affairs will be advantageous.
• Excellent written and oral communications skills.
• Strong understanding and familiarity with higher education environment.
• Strong interpersonal skills with student and staff populations.
• Excellent organization, prioritization, and self-motivation skills.
• Good computer skills including MS Office, and database usage.
• Ability to effectively present information and respond to questions from students and staff;
• Work in cross-cultural settings and strong interest in working with a diverse population of students;
• Interact effectively as either a leader or as a member of a team and work collaboratively with other departments;
• Adapt to changing assignments and multiple priorities;
• Analyse feedback data and identify needs and gaps of the system in place.
• Good co-ordination and organizational skills.
• Appointment for this position will only begin on and after 1 April 2025.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

In this role, you will deliver comprehensive, client-centred care coordination that ensures each individual receives the highest quality support tailored to their unique needs. You will be coordinating and overseeing seamless discharge planning, closely monitoring and evaluating client progress, and providing essential education and guidance to clients and their families about the Home Care Services available.

Our goal is to empower clients and their families to feel confident and well-informed, enhancing their experience and continuity of care at home.

You will need to

• Work closely with internal stakeholders to ensure the smooth delivery of services
• Manage inquiries on NTUC Health services and coordinate requested services
• Assess customer needs using screening tools and recommend suitable NTUC Health service packages
• Collaborate with NTUC Health divisions and external partners on service referrals, submit referral forms, and ensure follow-up on action points
• Conduct regular home visits and telephone follow-ups to engage with clients
• Collaborate with social and health partners to recommend appropriate care programs
• Counsel and educate caregivers on providing effective care, support, and available financial assistance
• Work closely with the Operations and Nurse Manager on client discharge from services
• Participate in regular program development and evaluation to improve service offerings
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

• Diploma or Advanced Diploma in healthcare-related disciplines
• Minimum 3 years experience in community healthcare settings in Singapore

You should

• Thrive in a collaborative and dynamic environment
• Have strong communication and stakeholder management skills
• Passion in community services and service-oriented
• Be proficient in Google Suite Applications

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

Our goal is to help elderly individuals maintain independence and quality of life while remaining in the comforts of their own homes. We aim to provide quality services designed to meet various care needs, from basic personal assistance to specialised nursing care, ensuring seniors receive appropriate and compassionate support.

In this role, you will be responsible for providing mentorship, guidance, and professional development to Care Associates as well as actively participating in quality improvement initiatives to continuously refine care processes and elevate service excellence. Additionally, you will play a key role in fostering a supportive team environment and implementing best practices to enhance client satisfaction and operational efficiency.

You would

• Provide and exemplify organisational standards for home personal care services
• Conduct regular field visits to ensure care is delivered according to expected standards
• Manage a team of Care Associates, offering mentorship, direction, and advocacy
• Communicate effectively with the team regarding guidelines and updates on care standards
• Monitor and manage the deployment schedule, leave, and medical leave of Care Associates
• Coordinate and arrange for regular reassessments of care plans to ensure continuity of care
• Maintain inventory and records of consumables and equipment required for service delivery
• Participate in quality improvement initiatives to enhance care processes
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

You are

• Holder of Higher Nitec in any discipline
• Experienced in eldercare, healthcare, or hospitality, along with relevant leadership experience, would be advantageous
• Able to thrive in a collaborative and dynamic environment
• Skilled in communication and stakeholder management
• Passionate in community services and service-oriented
• Proficient in Google Suite Applications

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Assist clients with Activities of Daily Living like feeding, showering, toileting, elimination and transfer of clients.
• Active participation and assist to carry out individual care plans of clients assigned as in a multi-disciplinary team.
• Conduct individual and small group activities as planned by clinicians or supervisor.
• Assist in meeting diet requirements of clients and meals setup for clients and assist in safe preparation of food (example cutting, blending, reheating).
• Assist clinicians in care of clients like vital signs monitoring and reminder of medications when requires.
• Escorting clients between centre and other destinations with or without transport.
• Maintain cleanliness and disinfection of the premises including equipment, furniture and tools when requires.
• Proper documentation and safekeeping of centre records.
• Assist with basic housekeeping duties such as cleaning and clearing of body discharges and waste disposal.
• Adherence to audits, centre policies and trainings.
• Provides cross coverage to colleagues or deployment to other centre/s when need arises.

• Min. WSQ Certificate in Healthcare Support (Nursing Care) or relevant certification in Healthcare
• Min. 1 year experience in healthcare will be advantageous.
• Experience in working with elderly settings will be advantageous
• Willing to work staggered shifts according to centre operating hours

We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.

You'll make a difference in many lives, and while challenging, the job offers a sense of personal fulfilment like no others.

Embark on a meaningful career with HNF today!

If you have what it takes, we love to hear from you!

Kindly ensure that your NRIC no. is not stated in the resume.

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

Responsibilities:

• Plan and implement curriculum for the students
• Supervision of schoolwork for the students
• Preferably able to teach upper primary students all subjects(English/Chinese/Maths/Science)

Requirements:

• Able to commit to working up to 32 hours per week: Mon to Thurs: 12.30pm to 7.00pm; Fri: 1.00pm to 7.00pm
• Applicants must be willing to work in Woodlands
• Relevant working experience in education or student care setting is preferred
• Passionate and patient in helping children
• Ability to work independently with minimal supervision
• A strong team player and receptive to changes

• GCE 5 "O" Level / Pre-U / A level / Diploma in any field
• Should be proficient in Mandarin language to teach Mandarin as a subject to the students
• Should be able to commit to a permanent part-time arrangement for minimum one year to avoid any disruption to the student's learning schedule.

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

1. Support team in monitoring of seniors' physical and mental health and well-being: 

• Conduct visual check and take/monitor vital signs 
• Act on clients' irregular conditions, report to senior care staff or supervisor and caregiver, if necessary, record in communication notes, submit incident report where needed
• Identify changes in seniors' well-being/behaviours, report to caregivers, plan and monitor Individualised Care Plan (ICP)  with Physiotherapist or Occupational Therapist.
• Respond to emergency and accidents. Use of PPE if required
• Administer medications following SOP, after being trained 

2. Provide high level of customer service and engagement:

• Plan and lead in exercises and activities for the seniors
• Serve meals and teabreaks
• Provide personal care to seniors to carry out their routine activities, being attentive to their needs and ensure their safety in the centre.

3. Ensure safety and cleanliness:

• Assist seniors in toileting.
• Mobility and transfer safety after being trained
• Follow infection control procedures, maintain cleanliness and safety of the premise
• Provide support as a transport escort to send and fetch clients to and from centre, if BCLS-trained. 

Minimum 1 year of working experience in healthcare/eldercare setting is preferred or possess any of the following:

• Diploma in Healthcare Management or Gerontology
• WSQ Diploma in Social Service
• SGUS programme for Care and Coordination (Community Eldercare)
• WSQ Certificate in Healthcare (Therapist Support or Nursing)

Requirements:

• Only Singaporeans
• Passionate and patience in serving the seniors
• Required to attend to seniors who are mostly mandarin/dialect-speaking. Proficiency in mandarin and/or dialects is essential
• Humble, willing to learn, team player
• Self-driven, willing to take on challenges
• Able to drive is an added advantage.

Location: Toa Payoh

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

COMPANY DESCRIPTION

The Salvation Army, Peacehaven Nursing Home provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

The Home has 14 separate Resident Living Areas (RLAs), each designed as an individual home-like environment. Hope RLA is specially designed to meet the needs of relatively independent residents with dementia.

Peacehaven Nursing Home has also been awarded the bizSAFE level 3 status which affirms our commitment to safety and health standards at the workplace.

RESPONSIBILITIES

• Individualised care programme.
• Recreational, social and physical programme.
• Personal care tasks which include assisting clients with bathing, feeding and personal grooming.

GCE N or O-level

Job Requirements

• Experience in Eldercare / Healthcare is an advantage
• Applicants without experience, training will be provided
• Must be authorised to work in Singapore

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

Responsibilities:

• Plan and implement curriculum for the students
• Supervision of schoolwork for the students
• Preferably able to teach upper primary students all subjects(English/Chinese/Maths/Science)

Requirements:

• Able to commit to working up to 32 hours per week: Mon to Thurs: 12.30pm to 7.00pm; Fri: 1.00pm to 7.00pm
• Applicants must be willing to work in Woodlands
• Relevant working experience in education or student care setting is preferred
• Passionate and patient in helping children
• Ability to work independently with minimal supervision
• A strong team player and receptive to changes

• GCE 5 "O" Level / Pre-U / A level / Diploma in any field
• Should be proficient in Mandarin language to teach Mandarin as a subject to the students

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

Client Care Duties

• Work closely with fellow care staff colleagues.
• Assist in meals setup for clients and distribution of meals.
• Assist clients and staffs during medical emergencies.
• Observe confidentiality of information in relations to centre and the occupants.
• Participate in individual care assignments of clients.
• Proper documentation and safekeeping of centre records.
• Adhere to audits and centre policies.
• Provide cross coverage to colleagues or deployment to other centre/s when need arises.
• Perform any other duties as assigned by the Supervisor or Reporting Officer.
• Assist clients with Activities of Daily Living like feeding, showering, toileting, elimination and transfer of clients
• Active involvement, design activities and assist to carry out individual care plans of clients assigned by the multi-disciplinary team.
• Conduct suitable mass group activities, individual and small group activities as planned by clinicians or supervisor.
• Assist with basic housekeeping duties such as cleaning and clearing of body discharges, waste disposal, biohazard waste and sharps in accordance to guidelines.
• Wash dishes, clear meals and maintain client cleanliness, clean tables, chairs and floor after every meal.

Driver Duties

• Perform facilities duties like simple maintenance and repairs.
• Provide coverage for driving duties to transport clients with an escorting colleague to and from different destinations when main driver is not available.
• Assist clients with transferring and ensure safety in transportation.
• Assist Centre Manager in transportation planning.
• Assist clients and family members into transportation matters and coordinate with team.
• Establish vehicle maintenance/inspection schedules and ensure vehicle is well-maintained.
• Complete and follows up on all administration matters related to vehicle timely for example renewal of road tax.
• Assist to maintain cleanliness and disinfection of the premises and vehicles including tools when requires.
• Perform other driving dispatch or ferrying duties when assigned.
• Escort clients between centre and other destinations with or without transport.

• WSQ Certificate in Healthcare Support (Nursing Care) or relevant certification in Healthcare will be advantageous
• Preferably with at least 1 year of relevant work experience in a healthcare setting.
• Possess a Vocational License.
• Has experience in driving seniors and people with disabilities will be advantageous.
• Reliable team member, possess positive work, good interpersonal skills and fit for driving.
• Patience and likes working with people with disabilities/dementia as well as their families.
• Willing to work staggered shifts according to Centre operating hours.

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

Responsibilities:

• Plan and implement curriculum for the students
• Supervision of schoolwork for the students
• Preferably able to teach upper primary students all subjects(English/Chinese/Maths/Science)

Requirements:

• Able to commit to working up to 32 hours per week: Mon to Thurs: 12.30pm to 7.00pm; Fri: 1.00pm to 7.00pm
• Applicants must be willing to work in Woodlands
• Relevant working experience in education or student care setting is preferred
• Passionate and patient in helping children
• Ability to work independently with minimal supervision
• A strong team player and receptive to changes

• GCE 5 "O" Level / Pre-U / A level / Diploma in any field

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

You will be responsible for assisting with the onboarding of Nursing Home residents and ensuring that they continue to receive the quality of care as described in NTUC Health Care Philosophy and Service Standards.

Customer Journey Experience

• Act as the main liaison and single point of contact (Care Concierge) for next-of-kin of our nursing home residents.
• Engage caregivers and residents at the pre-admission stage to address any concerns or anxieties and to better understand the specific needs of the resident.
• Conduct pre-admission counselling sessions to help caregivers understand the fees, services provided, philosophy of care, living conditions and expectations of residents and next of kin.
• Receive the resident on the day of admission, conduct orientation and ensure that the resident settles in well to the new environment.
• Actively engage residents and caregivers throughout the period of stay and address any concerns that may arise by working together with the multidisciplinary care team.
• Be involved in multidisciplinary discussions as part of patient-centered/directed care planning by providing relevant information of residents' social background, preferences and habits.

Service Quality

• Help to develop and maintain important touchpoints for the resident journey from pre-admission to discharge.
• Assist in the measuring and monitoring of customer satisfaction via residents focus groups, periodic audits, residents satisfaction surveys, etc.
• Assist the manager in implementation of internal and external service recognition programs and events e.g. annual Service Excellence Award.
• Provide inputs during team meetings on service gaps based on the feedback received and propose service initiatives and training programmes for continuous improvements.

As a Care Concierge, you will be interacting with residents from all walks of life. Many of them have multiple medical conditions which may affect their behaviour and disposition. To succeed in this role, you must enjoy interacting with people from diverse backgrounds, be empathetic and be able to appreciate their point of view. This is not a desk-bound job and will require constantly being on the move. The joys of the job come in appreciation from residents and their next-of-kin as transitioning to a new living arrangement can be challenging. Not to mention grateful colleagues as your value add to their work and the resident experience!

• Recognized diploma or degree,
• At least two years of work experience, preferably requiring interaction with a diversity of people
• Knowledge of geriatrics or experience caring for the elderly (eg; being a caregiver or volunteering) an added advantage
• Knowing multiple local spoken languages or dialects will be advantageous
• People-oriented, willing to work the ground

Location:

• Tampines Nursing Home

Additional Advantageous Skills:

• Appreciation and sensitivity to multicultural preferences and nuances

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• Flexible work schedules
• 5 days' work week, Monday to Friday
• Working hours: 9 am to 6 pm
• Able to travel around Singapore
• Salary paid daily-rated
• Subject to CPF contribution
• Opportunity to convert to full time position

The Senior Care Associate (SCA) provides Home Based Therapy and Intervention and assistance to clients in their daily living and performs tasks according to the care plans developed by social service and/or healthcare professionals under Community Based Support Services (CSS).

CSS is the dynamic and nimble service delivery arm in MINDS that response to emerging needs of PWIDs and Caregivers in the community. Examples of services include Me Too! Club, Homebased Care Services, Caregivers Support Services, Special Student Care Centres and Appropriate Adult Services to enhance integration and community living of caregivers and PWIDs in the community.

With the support of a team of Allied Health Professionals, the SCA maintains up-to-date documentation of clients' conditions and provides inputs for the development and review of care plans. He/She conducts activities for clients to promote independence, health, wellness, and quality of life and provides guidance to clients on personal and social skills, self-care and community living skills.

A caring, patient and responsible professional, the Senior Care Associates works in various voluntary welfare organisations, communities and institutional settings.

Provide Client Training and Support

• Provide personal care assistance to clients in enhancing their daily and community living skills.
• Support Allied Health Professionals (AHP) in providing assistance to clients in managing their rehabilitative needs.
• Perform activities according to care/training plans.
• Provide inputs for development and review of care plans
• Maintain up-to-date documentation of clients' conditions and progress

Maintain order, safety and cleanliness of the care environment

• Respond to unusual or challenging behaviours of clients
• Recommend measures to mitigate risk to clients with support of (AHP)
• Follow advisories with regards to basic health, hygiene, and safety to provide a safe and healthy physical environment.
• Ensure Training Materials is maintained in a clean and working condition.
• Adopt proper documentation of incident reports
• Apply technology effectively for work and teaching

Conduct programmes and communicate effectively with caregivers.

• Conduct social, recreational and educational activities to promote independence, health, wellness, and quality of life
• Communicate with caregivers and work collaboratively on training plans
• Identify areas of improvement in programmes, activities and trainings

• Minimum N Levels/ITE
• Added advantage for those with experience in education/training of persons with intellectual disability / or multi-disciplinary team environment.
• Self-motivated and fully able to participate in on-site and off-site activities

• Basic First Aid

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

You will be responsible for assisting with the onboarding of Nursing Home residents and ensuring that they continue to receive the quality of care as described in NTUC Health Care Philosophy and Service Standards.

Customer Journey Experience

• Act as the main liaison and single point of contact (Care Concierge) for next-of-kin of our nursing home residents.
• Engage caregivers and residents at the pre-admission stage to address any concerns or anxieties and to better understand the specific needs of the resident.
• Conduct pre-admission counselling sessions to help caregivers understand the fees, services provided, philosophy of care, living conditions and expectations of residents and next of kin.
• Receive the resident on the day of admission, conduct orientation and ensure that the resident settles in well to the new environment.
• Actively engage residents and caregivers throughout the period of stay and address any concerns that may arise by working together with the multidisciplinary care team.
• Be involved in multidisciplinary discussions as part of patient-centered/directed care planning by providing relevant information of residents' social background, preferences and habits.

Service Quality

• Help to develop and maintain important touchpoints for the resident journey from pre-admission to discharge.
• Assist in the measuring and monitoring of customer satisfaction via residents focus groups, periodic audits, residents satisfaction surveys, etc.
• Assist the manager in implementation of internal and external service recognition programs and events e.g. annual Service Excellence Award.
• Provide inputs during team meetings on service gaps based on the feedback received and propose service initiatives and training programmes for continuous improvements.

As a Care Concierge, you will be interacting with residents from all walks of life. Many of them have multiple medical conditions which may affect their behaviour and disposition. To succeed in this role, you must enjoy interacting with people from diverse backgrounds, be empathetic and be able to appreciate their point of view. This is not a desk-bound job and will require constantly being on the move. The joys of the job come in appreciation from residents and their next-of-kin as transitioning to a new living arrangement can be challenging. Not to mention grateful colleagues as your value add to their work and the resident experience!

• Recognized diploma or degree,
• At least two years of work experience, preferably requiring interaction with a diversity of people
• Knowledge of geriatrics or experience caring for the elderly (eg; being a caregiver or volunteering) an added advantage
• Knowing multiple local spoken languages or dialects will be advantageous
• People-oriented, willing to work the ground

Location:

• Chai Chee Nursing Home
• Jurong West Nursing Home

Additional Advantageous Skills:

• Appreciation and sensitivity to multicultural preferences and nuances

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Assist clients with Activities of Daily Living like feeding, showering, toileting, elimination and transfer of clients.
• Active participation and assist to carry out individual care plans of clients assigned as in a multi-disciplinary team.
• Conduct individual and small group activities as planned by clinicians or supervisor.
• Assist in meeting diet requirements of clients and meals setup for clients and assist in safe preparation of food (example cutting, blending, reheating).
• Assist clinicians in care of clients like vital signs monitoring and reminder of medications when requires.
• Escorting clients between centre and other destinations with or without transport.
• Maintain cleanliness and disinfection of the premises including equipment, furniture and tools when requires.
• Proper documentation and safekeeping of centre records.
• Assist with basic housekeeping duties such as cleaning and clearing of body discharges and waste disposal.
• Adherence to audits, centre policies and trainings.
• Provides cross coverage to colleagues or deployment to other centre/s when need arises.

• Min. WSQ Certificate in Healthcare Support (Nursing Care) or relevant certification in Healthcare
• Min. 1 year experience in healthcare will be advantageous.
• Experience in working with elderly settings will be advantageous
• Willing to work staggered shifts according to centre operating hours

We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.

You'll make a difference in many lives, and while challenging, the job offers a sense of personal fulfilment like no others.

Embark on a meaningful career with HNF today!

If you have what it takes, we love to hear from you!

Kindly ensure that your NRIC no. is not stated in the resume.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

• Deliver consistent good customer service including inquiries, and complaints at all times
• Be customer-centric with both internal and external stakeholders via all communication channels.
• Handle phone and email enquiries of current and prospective customers of NTUC Health
• Advise and promote the value of our NTUC Health services to the customers.
• Address enquiries, referrals, scheduling of appointments and other support required from the various communication channels; recommend relevant services within NTUC Health to address the needs of the stakeholders.
• Manages service feedback and liaises with relevant stakeholders to resolve the issues within a stipulated time frame.
• Track and monitor customers' enquiries from all channels such as Call Centre Hotline, E-mails, Whatsapp, and Online Messages in a timely manner, including service recovery.
• Meet KPI requirements.
• Perform any other duties that may be assigned from time to time by the Reporting Officer.

• Preferably general degree or minimum A' Levels with some customer service experiences
• Someone with strong written and verbal communication skills
• Someone who is resourceful and provides timely and accurate information to our seniors
• Someone who is patient and meticulous and enjoys working with a senior person.
• Prior experience in the healthcare sector is preferred.
• Proficiency in a 2nd language would be advantageous.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Officer contributes actively to the programme needs of Special Student Care Centre under the umbrella of Community-Based Support Services (CSS).

CSS is the dynamic and nimble service delivery arm in MINDS that response to emerging needs of PWIDs and Caregivers in the community. Examples of services include Me Too! Club, Homebased Care Services, Caregivers Support Services, Special Student Care Centres and Appropriate Adult Services to enhance integration and community living of caregivers and PWIDs in the community.

Officer integrates a range of person centred and family centric approaches and utilise Positive Behavioural framework to conduct enrichment activities for special needs children from age 7 to 18. He/She enriches the quality of life of person with special needs by supervising and providing direct physical care needs before/after school. He/she implements after school care curriculum, adapting and integrating developmentally appropriate teaching and classroom management strategies. He/She also enhance clients learning environments and supports caregiver's needs in the care of their child. He/she coordinates with community stakeholders, volunteers and social service providers in the delivery of centre initiatives, programmes and services.

Provide direct client care

• Provide routine ADL (activities of daily living) caregiving to students.
• Provide supervision and guidance to students.
• Apply a person-centred approach, plan and implement positive behavioural support in ensuring safety and holistic development of students.

Plan and implement programmes and activities

• Plan and conduct developmentally appropriate teaching, learning and caregiving activities to promote independence, health, wellness, and quality of life.
• Guide students in the development of basic personal and social skills, simple academics, or work skills.
• Adopt creative methodology to engage and motivate students in their learning through interactive lesson plans.
• Document student's learning and development.
• Implement classroom management strategies.

Build stakeholder relationships and partnerships

• Engage and collaborate with caregivers to facilitate the continuity of care and learning between home and Centre.
• Build rapport with colleagues (Centre/School) and volunteers to foster positive workplace relations.
• Work closely with the various sectors of MINDS in the implementation of programs and in MINDS projects.

Centre operation

• Support in centre operation secondary duties assigned.
• Follow regulations regarding basic health, hygiene, safety and to administer proper documentation of incident report.
• Participate in staff meetings, in-service training/professional development and service quality improvement activities.

• Minimum O Levels/ITE/Diploma

• Resilience, collaborative team player, passion for children, professionalism, love for learning and empathy.
• Added advantage for those with experience in training of persons with special needs, behaviour techniques, child development, lessons plan and school-age-care best practices.
• Fully able to participate in on-site and off-site activities.
• First Aid and CPR certification (training provided).

COMPANY DESCRIPTION

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

• Undertake the teaching of a class in accordance with the school's agreed policies and guidelines.
• Plan and carry out the daily programme, developmental and caregiving tasks as assigned.
• Create meaningful language opportunities for children where love for Mandarin can be promoted.
• Document children's learning through contributions towards newsletters, class panels and children's portfolios.
• Attend to the health, hygiene and safety needs of the infants.
• Create a safe environment and provide the best possible care to infants under their care.
• Build and maintain good rapport with parents.

• Obtained at least a Certificate in Infant/Toddler Care and Development, or Fundamentals Certificate in Early Childhood Care and Education (with a certificate in Infant/Toddler Care) or its equivalent
• First Aid Certificate recognized by ECDA
• Minimum 2 years of relevant experience
• Good interpersonal and communication skills

• 5 days work week (Mon - Fri)

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

The Care Associate provides home-based personal care services that aims to assist clients with their daily activities of living, to enable them to continue to live in the comfort and security of their own home.

Duties include but not limited to companionship, personal hygiene, medical escort, grocery shopping, meal preparation, feeding and light housekeeping.

1. Companionship & Recreational Activities

• Have positive conversation, chit chat and provide a listening ear to client and client with dementia
• Conduct mind stimulating games, simple card or board games with client.
• Engage in recreational activities according to client's interest e.g. reading newspaper, playing musical instruments, singing, etc.

2. Personal Hygiene/ Showering/ Grooming

• Change diapers, clean and dry body parts
• Full body bed sponging (wash hair on bed, if required), including cleaning of face, eye, mouth, teeth and ear.
• Assist to toilet for showering and assist with showering
• Apply moisturizer and topical cream, if required.

3. Simple Exercises

• Strengthen joints and muscles of lower and upper limbs by conducting range of motion and joint movement exercises (from head to toe)

4. Transferring and Positioning

• To transfer client from bed to commode or wheelchair or chair and back

5. Errands and Grocery Shopping

• To run errands or do grocery shopping with/without client to markets/shops within approximately 5-10 minutes' walk from the client's home.

6. Meal Preparations

• To cook simple home-cooked food that does not take more than 45 mins to prepare or buy healthy food from outside for client only

7. Light Housekeeping

• To identify and rectify basic home hazards to prevent falls / slips e.g. wet floor, untidy walkways that prevent easy maneuver
• To ensure client's living space (bedroom, living room, toilet, hallways) is dry and clean by sweeping, mopping and tidying
• To ensure that kitchen stove and table is clean after cooking
• To wash the plates and pots after meals / use
• If washing machine is available, to wash the client's clothes and hang dry

8. Medical Escort

• To assist with walking and boarding the transport vehicle
• To guide client around the clinic/hospital premises
• To collect medications/ receipts and explain to client/ caregiver
• To accompany and assist the client in the examination room;
• To securely carry the client's documents

• Preferably GCE O-Level
• Good interpersonal skills
• Passion in community services and service-oriented

• ITE/Certificates in Healthcare related courses is an added advantage
• Able to speak one or more dialects is an added advantage

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

The incumbent will provide service coordination management, administrative support, and operations improvement and analysis for our Day Rehabilitation Centres (DRC).

a) Service Coordination Management

• Manage the onboarding process for new clients, assist in appointment scheduling and re-scheduling, subsidies application, and address client inquiries for Rehabilitation and Physiotherapy services.
• Work closely with internal stakeholders (where applicable) to ensure the smooth delivery of service.
• i.e. Active Rehabilitation (AR) service is carried out by Therapists.

b) Administrative Support

• Plan and remind stakeholders of the reassessment of care plans with clients as per their service plan's requirements. This is to determine if the client needs to continue with the service.
• Ensure that proper documentation on the systems and paper filing is completed on a timely basis.
• Provide scheduling and planning support for Day Rehabilitation Centres and Nursing Homes in accordance with planning guidelines.
• Assist the Rehabilitation and Physiotherapy team with client enrolment and center schedule management, and Bumblebee (CMS system) administrative and support tasks.
• Provide any other ad-hoc administrative general support to the Rehabilitation and Physiotherapy team as assigned.

c) Operational Improvement and Analysis

• Extract, measure, and monitor key performance indicators for Rehabilitation and Physiotherapy services.
• Assist Rehabilitation and Physiotherapy centers in driving center utilization metrics.
• Identify areas for operational improvement to increase the efficiency of Rehabilitation and Physiotherapy centers.

d) Additional Responsibilities

• Assist the Care Coordinator team in service coordination management.

• Diploma or Advanced Diploma, preferably in healthcare related disciplines.
• Minimum 3 years' experience working in a healthcare settings in Singapore
• Good knowledge of the geriatrics and community services
• Proficiency in MS Office applications
• Proficiency in Google Workspace applications -
  • Gmail, Google Calendar, Google Docs/Sheets/Slides, Google Drive
• Good interpersonal and writing skills
• Good team player and able to multi-task
• Good communication skills (oral and written)
• Passionate in community services and service-oriented
• Good judgment and decision-making, problem-solving skills
• Independent, resourceful, and self-motivated
• Meticulous with an eye for detail

Additional skills:

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

5 days work week, Monday to Friday

working hours: 9 am to 6 pm

Able to travel around Singapore

The Senior Care Associate (SCA) provides Home Based Therapy and Intervention and assistance to clients in their daily living and performs tasks according to the care plans developed by social service and/or healthcare professionals under Community Based Support Services (CSS).

CSS is the dynamic and nimble service delivery arm in MINDS that response to emerging needs of PWIDs and Caregivers in the community. Examples of services include Me Too! Club, Homebased Care Services, Caregivers Support Services, Special Student Care Centres and Appropriate Adult Services to enhance integration and community living of caregivers and PWIDs in the community.

With the support of a team of Allied Health Professionals, the SCA maintains up-to-date documentation of clients' conditions and provides inputs for the development and review of care plans. He/She conducts activities for clients to promote independence, health, wellness, and quality of life and provides guidance to clients on personal and social skills, self-care and community living skills.

A caring, patient and responsible professional, the Senior Care Associates works in various voluntary welfare organisations, communities and institutional settings.

Provide Client Training and Support

• Provide personal care assistance to clients in enhancing their daily and community living skills.
• Support Allied Health Professionals (AHP) in providing assistance to clients in managing their rehabilitative needs.
• Perform activities according to care/training plans.
• Provide inputs for development and review of care plans
• Maintain up-to-date documentation of clients' conditions and progress

Maintain order, safety and cleanliness of the care environment

• Respond to unusual or challenging behaviours of clients
• Recommend measures to mitigate risk to clients with support of (AHP)
• Follow advisories with regards to basic health, hygiene, and safety to provide a safe and healthy physical environment.
• Ensure Training Materials is maintained in a clean and working condition.
• Adopt proper documentation of incident reports
• Apply technology effectively for work and teaching

Conduct programmes and communicate effectively with caregivers.

• Conduct social, recreational and educational activities to promote independence, health, wellness, and quality of life
• Communicate with caregivers and work collaboratively on training plans
• Identify areas of improvements in programmes, activities and trainings

• Minimum N Levels/ITE
• Added advantage for those with experience in education/training of persons with intellectual disability / or multi-disciplinary team environment.
• Self-motivated and fully able to participate in on-site and off-site activities

• Basic First Aid