Responsibilities:
Handle customer service hotline
Answer enquiries and provide information
Able to handle complaints and troubleshoot problems
Escalate cases that do not fall within FAQs to the relevant and correct parties
Follow-up on outstanding cases and perform call-backs to customers if necessary
Update call logs and reports
Oth...
We are hiring Customer Service Executive for our client :
Location : West area, company transport provided from Lakeside MRT
Salary : $3000 to $3500 + AWS + VB
Hours : Mon to Fri 8.30am to 5pm
JD :
· Responsible for handling all customers’ enquiries, not limited to stock availabilities and sample requisitions
· Liaise with Sales Personnel to pr...