Associate

• Working Hours: 5 Days [9am - 6pm]
• Salary: $2,800 - $3,500
• Location: Commonwealth

Requirements:

• Preferably 1 year of working experience in accounting, audit, corporate or individual insolvency and/or restructuring space.
• Possess a Diploma or Degree in Accountancy and/or ACCA // Business Administration or equivalent

Jobs Scope:

• Preparation of documents for conflict checks.
• Liaising with clients on the documents required.
• Performing an analysis on the historical and current financial performance of the clients.
• Performing a review of historical transactions.
• Investigating the cause of the insolvency.
• Assisting in the preparation of cash flow projections and assessing the validity of the assumptions adopted, taking into account the liquidity constraints / requirements of the client.
• Liaising with government bodies such as CPFB, IRAS, MOM and CPFB.
• Liaising with various stakeholders in the administration of various forms of corporate insolvency and restructuring engagements (such as judicial management, liquidation and receivers and managers) including dealing with creditors’ queries, recovering and realizing assets and fulfilling the statutory obligations of the administrators.
• Familiarising themselves with the prevailing insolvency laws.
• Assisting the Directors and Managers on the administrative aspect of the engagements such as time reporting, preparation of the Bill of Cost, documentation tracking etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

Withersworldwide

Job title: IT Support Analyst

Reports to: Regional IT Service Desk Manager/Head of IT Service Delivery

Location: Singapore

Join a dynamic and fast-growing employment practice that is well-regarded by clients and has gained a foothold in all legal directories in recent years. We service top-tier clients including family offices, Fortune 500 companies, financial institutions, cutting edge start-ups, and individuals including founders, C-suite executives and executives. The nature of the work that we do is complex, high-value and challenging, and we offer strategic, commercial and pragmatic solutions to clients. In so doing, we test the frontiers of employment law, the tripartite landscape, and good practice.

About Withers KhattarWong LLP

Withers KhattarWong LLP is amongst the largest international law firms in Singapore. We are a fully integrated global law firm with lawyers located across five continents in 18 offices.

Our broad global platform allows us to guide clients through the legal challenges inherent in the ever-changing international landscape.

Internationally, we have made a reputation for ourselves as the leading law firm for private capital; our clients include public and private companies founded by successful families, MNCs, financial institutions, international brands, family offices and HNWIs, charities and not-for-profit organisations, amongst others. We pride ourselves on our integral role in helping our clients achieve success.

What are we looking for?

We are looking for an experienced, technical and personable IT Support Analyst to support to all users within the APAC offices.

The ideal candidate will be able to empathise, adapt and have excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically. You will inspire confidence and be an excellent communicator at all levels, capable of dealing with people in a calm, effective and efficient manner. The ideal candidate will have experience working in a professional services environment, ideally in a law firm.

Areas of focus and responsibilities

• Perform technical support functions via phone, remote connection and desk side visits
• Log calls in the Service Desk management tool to ensure incidents and requests are managed in a timely manner and escalated using the correct procedures. Close calls when a satisfactory resolution has been achieved
• Correctly diagnose software and hardware faults and liaise with 3rd party engineers. Incidents should be carried out within reasonable time scales and monitored to resolution
• Identify major support incidents and liaise with support teams, following the Major Incident process
• Build and support laptops, desktops, printers and remote devices such as iPhones
• Inform the Regional IT Service Desk Manager of any escalating support issues in order that they may be resolved within reasonable time scales
• Assist with user account management and administration i.e. new hires/leavers etc
• Administer IT asset inventories, ensuring records are kept fully up to date
• Produce and maintain technical documentation and articles for the knowledge base
• Participate in IT projects, implementation and roll outs as required

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.

Technical skills and qualifications

• Minimum 3-4 years' experience in a law firm or similar/professional environment
• Graduate or equivalent in a numerate subject
• Technical knowledge of supporting Windows 10 Professional in a networked environment
• Experience of working in a Microsoft Active Directory and Exchange environment
• Detailed knowledge of the Microsoft Office 365 suite including installing, configuring and support within a network environment
• Understanding of networking technologies (wired and wireless)
• Knowledge of remote working technologies – Citrix, VPN and DUO 2 factor Administration
• Mobile phone (iPhone) support and administration using MDM (Airwatch)
• Experience supporting VDI environments
• PC and Laptop configuration
• Configuration, analysis and diagnostics of PC, Printer and Laptop faults. Familiarity with HP PC hardware, Lenovo / HP Laptops, HP Laser printers and Canon multifunction devices
• Experienced supporting Video Conferencing Systems and Solutions
• Document Management System – iManage or similar
• Professional Services specific applications – Laser forms, Elite and InterAction
• Time Management/Recording – Elite 3E or similar - desired but not essential
• Being ITIL V3/V4 certified is desirable

Personal qualities and approach

• Service oriented and collaborative approach. Able to work with a wide variety of users both technical and non-technical.
• Inspires confidence that issues raised will be resolved and stakeholder's expectations are effectively managed.
• Excellent communicator at all levels. Empathises with user frustrations; capable of dealing with people in a calm, professional and effective manner
• Excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically
• Strong written communication skills with a high standard of user training documentation and technical procedure writing skills
• Enthusiastic and approachable
• Must possess good problem-solving skills and a calm and focused attitude.
• Must be a pro-active, team player but have the ability to work and focus on tasks independently of others. The individual will be required to manage major service outages and incidents in a calm, methodical and professional manner.

The Essentials

• Monday to Friday, 35 hour week, working a shift rotating between the hours of 8:00am to 6:30pm. Flexibility is a must as shift coverage, out of hours support and occasional overtime during projects and rollouts is a requirement of the role
• 12 week probation period, 4 week notice period

About Withersworldwide

A law firm focused on people and collaboration

For the past 125 years, Withers has supported some of the world's most remarkable people and organisations at defining moments in their lives.

We are the only international law firm focused on successful individuals and private capital, working closely with founders, investors and family offices. We also advise governments, charities, global brands and start-ups of all shapes and sizes.

Many of our clients are shaping the future and creating solutions to tackle many of the world's problems. It makes for a fascinating and challenging practice. Our role is to get to know each individual client, find out where they want to be, and help them to get there – whether they are building a business, looking after their family, involved in a complex dispute or protecting their finances for the future.

To meet their unique needs we are exceptionally collaborative, working together across teams and time zones.

We are agile, focusing on strategy rather than rigid ideas and traditional hierarchy. It is a truly flexible working culture that puts people first.

Join us to be part of a team that is always looking to the future. Where initiative, big ideas and bold moves are always encouraged. Where you can truly be yourself.

Information for Recruitment Agencies

Withersworldwide endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, Withersworldwide operates a preferred supplier list and will not be accepting unsolicited applications from non-PSL agencies for this role.

Equal Opportunities Employment Statement

It is the policy of Withersworldwide to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality and ethnic and national origin), religion or belief, sex or sexual orientation.

JOB DESCRIPTION

An MNC in Oil & Gas industry is currently looking for a Trading Support Analyst to join their expanding team.

The Trading Support Analyst will be responsible in supporting Traders in their trading activities by doing analysis, market research, monitoring and managing reports, performing due diligence/KYC, and onboarding clients.

While supporting, the Trading Support Analyst will need to understand the trading market, trading strategies, and learn trading skills.

Successful candidates can expect to work in an established organization with a cohesive team.

REQUIREMENTS:

• Minimum bachelor's degree
• Minimum 1 year of experience in Oil & Gas industry, internship experience considered
• Knowledge in international business, maritime law, or oil trading will be an added advantage

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

1. Provide on-going application support and be involved in various stages of the SDLC.

2. Evaluate potential solutions and make recommendations to resolve business problems.

3. Involvement in the system integration testing phase prior to implementation.

4. Plan and coordinate end-user testing for any bug-fixes implementations.

5. Liaise closely with business users and build good rapport.

6. Liaise closely with the vendor (Avanade) that requires delivery of permanent fix due to PROD incidents.

7. Support the team in monitoring and tracking ticket's SLA.

8. Provide guidance and coaching to junior team members.

Requirements / Qualifications:

Candidate should have:

- At least 1-5 years of healthcare IT experience

- A team player and also able to work independently.

- Possess excellent verbal and written communication, analytical and conflict resolution skills with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders of different levels.

- Versatile in working independently as well as an effective team player.

-Ability to establish and manage processes and practices through collaboration and the understanding of business

Seeking Singaporean to join as LCS Support Analyst (Banking) to provide 24/7 application support in a rotational shift environment. The ideal candidate will have hands-on experience in troubleshooting, incident management, and production support for enterprise-level applications, preferably in banking or anti-money laundering domains.

You should possessed min 2 years working as Application support role for Enterprise Level applications running on full stack preferably in Java, Spring-boot, Microservices.

Training will be provided to the incumbent for the rest of skillset needed in this project.

• You should possessed hands on work experience on Linux/Unix/Windows environments and scripting.
• You should possessed Hands-on experience with SQL Server/Oracle databases and SQL programming.
• Willing to work on the below shift hours as per project schedule

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Bridge the gap between data and customer engagement by integrating insights from all touchpoint’s interactions. Develop strategies and recommendations through insightful data analytics for improvement of process and for better projection to drive business performance.

Responsibilities:

• Analysis of servicing touchpoints interactions and service requests from various source systems to identify trends, patterns, meaningful insights and findings that would help improve performance.
• Use of data analysis to accurately forecast volume and identify resource requirement, optimizing workforce management strategies.
• Employ data storytelling to weave business performance narratives and work with key business owners to identify opportunities or close gaps
• Validate the data points in the data warehouse in ensuring data integrity.
• Develop, automate and streamline management reporting to monitor key business metrics
• Handle ad hoc requests, discern trends and business needs, and recommend sustainable solutions.
• Provide guidance to junior staff.

Requirements:

• University Degree with at least 8 years of experience in FI or insurance industry, managing inhouse / outsourced contact centre is preferred.
• Determined, resourceful and results oriented individual with proven track record in driving and achieving results.
• Strong Excel and Powerpoint skills having the ability to communicate strong business story-telling skills
• Analytical skills; Able to collect, organize, analyse, and interpret large datasets.
• Interpersonal skills: Energetic and enthusiastic, able to engage and collaborate with all stakeholders / employees in the company.
• Enjoys working in a dynamic and fast paced environment.

Job Description:

POSITION OVERVIEW : Application Management Specialist

POSITION GENERAL DUTIES AND TASKS :

Job Description:

The Techno-Functional Support Specialist will be a member of the IT BAU team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as cloud Procurement, General ledger, Accounts payable, iExpense, Accounts receivable, and Fixed assets.

As the expert analyst within the IT team, the Support Specialist will collaborate with various teams including tech infrastructure, application services, solutioning, project teams, and business users of the bank. They will actively follow up on reported issues from users and perform impact analysis for projects and enhancements that may affect the Oracle Fusion Cloud application.

Roles/Responsibilities

This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side.

Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across HCM and Finance modules.

Support and manage all existing Custom solutions/processes built on PaaS.

Have well versed in WSDL, REST & soap APIs across all Fusion modules.

The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL.

Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL

The scope includes both technology and business transformation across the domains of Financial Management

The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners/functional support managers

Review Oracle fusion quarterly technical updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation,

Should work with Oracle support team for application bugs/enhancements

Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.

Embrace and adhere to support service level agreements agreed with the end user community

Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities

Prerequisites:

8+ years of IT experience application support of Oracle Fusion Cloud Application

Expertise on OIC integrations and VBCS deployed across Finance and Core HR modules, BI/OTBI Reports, Dashboards. Webservices & thorough understanding of REST/SOAP/WSDL

Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization

Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment.

Good knowledge in Unix/Linux, Oracle PL/SQL, DevOps and able to understand and communicate in the technical discussion with vendors

Good communication skills to lead and coordinate discussions with all stakeholders.

Incident, problem, and service outage management experience.

Job Description:

The Techno-Functional Support Specialist will be a member of the IT BAU team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as cloud Procurement, General ledger, Accounts payable, iExpense, Accounts receivable, and Fixed assets.

As the expert analyst within the IT team, the Support Specialist will collaborate with various teams including tech infrastructure, application services, solutioning, project teams, and business users of the bank. They will actively follow up on reported issues from users and perform impact analysis for projects and enhancements that may affect the Oracle Fusion Cloud application.

Roles/Responsibilities

• This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side.
• Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across HCM and Finance modules.
• Support and manage all existing Custom solutions/processes built on PaaS.
• Have well versed in WSDL, REST & soap APIs across all Fusion modules.
• The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL.
• Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL
• The scope includes both technology and business transformation across the domains of Financial Management
• The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners/functional support managers
• Review Oracle fusion quarterly technical updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation,
• Should work with Oracle support team for application bugs/enhancements
• Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.
• Embrace and adhere to support service level agreements agreed with the end user community
• Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities

Prerequisites:

• 4+ years of IT experience application support of Oracle Fusion Cloud Application
• Expertise on OIC integrations and VBCS deployed across Finance and Core HR modules, BI/OTBI Reports, Dashboards
• Webservices & thorough understanding of REST/SOAP/WSDL
• Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization
• Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment.
• Good knowledge in Unix/Linux, Oracle PL/SQL, DevOps and able to understand and communicate in the technical discussion with vendors
• Good communication skills to lead and coordinate discussions with all stakeholders.
• Incident, problem, and service outage management experience

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

Admin

• Working Hour : Monday-Friday [ 10am-7.30pm ]
• Location: Rochor
• Salary: up to $2500

Requirements:

• Preferably familiar with autocount accounting software

Job Scope:

• Assist other administrative works, or any ad-hoc task to assist senior
• Stock Count

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duties and Responsibilities:

• Responsibilities would include supporting brokers in negotiating and fixing of ships
• Provide market updates and research for clients.
• Updating all market information and gathering market intelligence
• Following cargo negotiations closely within the Capesize desk

Detailed Day to Day task:

• Able to update all market information such as Capesize fixtures across all routes which will need to be sent by Brokers to clients in the mornings
• Support cape size Brokers on all clients updates through internal communication channel on a centralized data report
• Updating and sending timely reports to all key clients of Capesize Brokers.
• Ensuring internal data is kept relevant and updated timely
• Assist cape Brokers in sending out cargo/tonnage blast to relevant client list
• Follow up with Brokers on tonnage and cargoes list
• Ability to add value to Capesize desk through initiatives and process management.

Job Requirements :

• Articulate with good inter-personal skills.
• Data and Information analytical skills
• Proficient in Microsoft Excel
• Basic knowledge in SQL/Python/C# or any coding language will be advantageous
• Possess strong communication skills and customer oriented.
• Able to work independently
• Self-motivated and driven
• **Knowledge on international trade, commodities and shipping is not necessary but will be advantageous.

Morgan McKinley is currently hiring for a KYC Analyst for a contract role with our private banking client - highly renewable/extendable!

Responsibilities:

• Oversee accurate and timely account opening processes for both individual and corporate clients.
• Review account opening documents and ensure KYC data is updated in the system.
• Provide guidance to Client Advisors on complex account structures and KYC requirements.
• Perform client name checks using approved bank systems.
• Liaise with the KYC/AML team and COO office for account setup.
• Ensure document deficiencies are managed in line with bank procedures.
• Train Front Office staff on legal documentation and KYC subjects.
• Escalate risks to the relevant managers and contribute to risk mitigation strategies.
• Enhance risk assessments and produce management reports to improve control processes.
• Ensure compliance with global KYC/AML standards and local regulations.
• Participate in designing and implementing strategies to improve processes and performance in collaboration with COO and change management teams.

Qualifications:

• Diploma or Degree in Banking, Accountancy, Business Administration, or related fields preferred.
• With 1-3 years doing KYC reviews (as reviewer/checker) in a private banking environment. Knowledgeable with all the forms that private banking uses.
• Experience with Source of Wealth (SOW) and Source of Funds (SOF) corroboration
• Knowledgeable and experienced in operations, account documentation, risk management, sophisticated AML/KYC knowledge and experience in banking or financial industry.
• Good to have team management or stakeholder management experience.
• Strong analytical and problem-solving skills.
• Effective team leadership with the ability to manage multiple tasks in a dynamic environment.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

We’re seeking a future team member for the role of Vice President, Post Trade Support Analyst to join our Engineering team. This role is located in Singapore - Hybrid.

In this role, you’ll make an impact in the following ways:

• Perform complex troubleshooting as a subject matter expert in Wall Street Systems along with other applications used by the Business. Also, learn how businesses use systems in your respective service and support improvements.
• Works to ensure appropriate proactive monitoring and alerting setup.
• Accountability on root cause analysis and problem management to address business impacting issues and resolving underlying technical issues.
• Collaborates with business and application development stakeholders to enhance application stability.
• Learn system tools to monitors changes to applications and their operating environment (e.g DRIFT/ Cloud prober/ App dynamics).
• Learn system architecture and flow to help recommend solutions on reoccurring application incidents but using automation.
• Reviews and develops updates of contingency documentation and processes.
• As part of the Run the Bank team, Release Management must be taken seriously to help stability.
• Work with Senior Support members to learn incident resolution process and escalation procedures.
• Automate manual process to ensure Production services reaches zero manual touch target.
• Contributes to the achievement of related teams' objectives
• Mentor and guide junior team members

To be successful in this role, we’re seeking the following:

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.
• 6-8 years of diverse experience in information technology required; experience in the Markets or financial services industry is a plus
• Knowledge of supporting production systems is preferred, especially Wall Street Systems.
• Strong communication and problem solving preferred.
• A strong willingness to learn and a positive attitude to take on challenges.
• Candidates must be willing to work 1 weekend shift as part of their normal work week

An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have positions for highly motivated and committed individuals to join our Firm:

Job Duties and Responsibilities:

• Provide first and second level technical support for end users to resolve system (desktops, laptops, printers, smart phones), application, network and other IT related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• Work with site support to facilitate meeting room setup
• Ensure standard ITIL based service delivery processes are adhered to and manage problem management processes to ensure root cause analysis and problem resolution workflow are executed when required
• Analyse recurring issues to recommend and implement long term solutions
• Collaborate with Applications, Infrastructure and Security teams to resolve cross-functional issues as well as to test and evaluate new technologies
• Act as a technology evangelist to provide awareness and training to users on adoption of new technologies and initiatives, including creating user guides and training materials
• Perform other duties and responsibilities as assigned

Job Requirements:

• Higher Nitec/ Diploma / Degree in Information Technology or its equivalent
• At least 5 years of relevant working experience in helpdesk and both onsite and remote support with strong customer focused support mindset
• Experience with IT service management tools, incident tracking and prioritisation
• Independent and proactive with good attention to detail, troubleshooting and technical ability
• Good written and verbal communication
• ITIL certification level 2 would be an advantage

Technical Knowledge:

• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of SCCM & 3rd party patching console
• Management of Anti-Virus protection console
• Online collaboration tools (MS Team, Cisco Jabber, WebEx, Zoom, Skype, etc.)
• Good knowledge with of Legal Technology products and platforms such as Litera, iManage, Elite 3E, etc will be added advantage

For more information on our Firm, please visit our website at www.allenandgledhill.com.

Only shortlisted candidates will be notified.

Morgan McKinley is seeking a Trade Support Analyst with an American multinational investment banking company. This role supports both Listed and OTC products across APAC markets, focusing on Equity and Equity Derivative instruments.

Key Responsibilities:

• Deliver exceptional operational support across derivative, swap, and cash equity products.
• Partner with Sales and Trading teams to resolve inquiries, investigate issues, and ensure seamless execution.
• Leverage critical thinking and problem-solving skills to address client challenges and resolve discrepancies.
• Collaborate with diverse stakeholders, including compliance, credit, legal, risk, technology, sales, and trading teams.
• Identify opportunities for process optimization and implement measures to strengthen controls and reduce operational risk.
• Contribute individually while fostering teamwork to achieve shared objectives.
• Manage regional and cross-functional projects, liaising with both internal and external partners.

Qualifications:

• Bachelor’s degree is required, with strong knowledge of financial markets and prior experience in trade support for equity derivatives, swaps, or cash products.
• At least 4-5 years of relevant experience coming from the Financial Services industry
• Comprehensive understanding of the Equity/Equity Derivatives lifecycle, including corporate actions.
• Proven ability to maintain operational standards in a fast-paced, high-volume setting.
• Strong risk and control mindset, with an awareness of potential P&L impacts and end-to-end process implications.
• Ability to identify issues, propose effective solutions, and ensure resolution.
• Demonstrated success in driving process enhancements and efficiency improvements.
• Proficiency in Microsoft Office (Excel, Word); familiarity with Bloomberg, Reuters, and corporate actions processes is advantageous.
• Technical skills such as VBA, SQL, Macros, or Alteryx are a plus.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

1 year contract under employment agency payroll

Seeking for Singaporean with experiences in Unix, Window and SQL, with at least 1 year and above experience working in application support role, able to work shift hours (including nights, weekends, and public holidays)

Work location: Changi Business Park

Monthly salary inclusive allowance: $4500 - $5850 (company does not provide bonus)

Below is the shifts timing (Need to support including night shift, weekends and public holidays)

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am

Requirement

• Singaporean
• Must be able to work in shifts to provide rotational 24/7 shift application support duties
• Has experience or knowledge on Incident and Problem management
• Health check and monitoring production system and job scheduling to ensure SLA is meet
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem
• Continuous improvement of the system, e.g. job automation, performance tuning
• Should be able to identify and fix the bugs
• At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices
• At least 3-5 years of working experience, preferably in Banking or Anti money laundering
• At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs
• Good knowledge in Linux/Unix/Windows environment and scripting
• Hands on experience on monitoring tools like Grafana has added advantage
• Should be open to learn and adapt to new technologies
• Knowledge on GIT Bitbucket and Jenkins has added advantage
• Knowledge on Actimize/Hadoop has added advantage

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensuring system resiliency with a strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with the bank’s initiatives and strategies.

Main responsibilities

· Provide functional and technical expertise on KONDOR+ and other in-house bank applications.

· Requests management (users and others IT teams)

· Operations management

· Application monitoring

· Incident Management

· Problem Management

· Contribute to continuous improvement initiatives.

· Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.

· Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.

· Flexibility to accept additional responsibilities and be able to multi-task.

· The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.

· Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

· Candidates should have (5-7) years of experience in Production Support of financial systems.

· Master degree or bachelor’s degree in computer science, Software Engineering, or related field.

· Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications

· Candidates should have ITIL certification/knowledge.

· Knowledge of major market regulatory body’s rules is an advantage

· Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage

· Should be able to do SLA & KPI management, Client communication & interaction

· Predictive analysis, consulting, escalation management

· Risk analysis and project execution

· Knowledge in Capital Market FO/BO environment is an advantage

· Strong knowledge in Configuration Management

· Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.

· Knowledge of monitoring solution like ITRS Geneos is an advantage

· Good knowledge of Microsoft Office

· Careful observance of standards and processes

· Excellent communication and interpersonal skills

· Strong analytical or troubleshooting skills

· Ability to work well under pressure

· Autonomous, self-motivated and excellent team player

· Strong perseverance and diligence towards attaining goals and effective time management

· Self-starter and ambitious

Other Professional Skills and Mindset

· Strong passion for production support and resiliency.

· Appetite to follow technology trend and participate to communities.

· Eagerness to learn and adapt in a dynamic software development environment.

· Excellent problem-solving and analytical skills.

· Effective communication skills and ability to work collaboratively in a team.

· Excellent Aptitude, Curious to learn and inquisitiveness.

· Eagerness to learn and adapt to new technologies.

· Passion for sharing expertise and grow team members’ skills.

Education Requirements

· Intermediate level (minimum 4 to 7 years)

· Master’s degree in relevant specialties

Morgan McKinley is Your Gateway to Career Success!

We are looking for a KYC Analyst to join our client, leading financial services providers. This role's primary task will be to review client files for either new account openings or KYC reviews. This includes (but is not limited to) a review of the client's source of wealth, AML risk factors, corporate structures, and due diligence searches.

Job Overview:

• Duration: 6-12 months – highly renewable
• Location: Across Singapore

Responsibilities:

• Provide expert advice to Client Advisors on complex account structures and KYC/AML cases the business is confronted with.
• Act as sparring partner for Client Advisors in all AML / KYC related topics
• Support and advice Client Advisors in completing the KYC information in line with Bank’s standards
• Oversee and monitor the entire KYC process including coming due and overdue KYC cases
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes
• To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes
• Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
• Support the Business Management Team by performing outreach to the various APAC teams to consolidate the status, updates in excels and attend calls.

Qualifications:

• Bachelor’s degree in economics, Banking, and finance or equivalent
• At least 2-3 years of KYC or AML experience in financial services industry
• Proficiency in Excel with VLOOKUP and PowerPoint.
• Good communication skills (verbal and written).

Join us in shaping the future of investment compliance! Apply now to be part of a team driving excellence through innovation and strategic oversight.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

1. Provide on-going application support and be involved in various stages of the SDLC.

2. Evaluate potential solutions and make recommendations to resolve business problems.

3. Involvement in the system integration testing phase prior to implementation.

4. Plan and coordinate end-user testing for any bug-fixes implementations.

5. Liaise closely with business users and build good rapport.

6. Liaise closely with the vendor (Avanade) that requires delivery of permanent fix due to PROD incidents.

7. Support the team in monitoring and tracking ticket's SLA.

8. Provide guidance and coaching to junior team members.

Requirements / Qualifications:

Candidate should have:

- At least 1-5 years of healthcare IT experience

- A team player and also able to work independently.

- Possess excellent verbal and written communication, analytical and conflict resolution skills with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders of different levels.

- Versatile in working independently as well as an effective team player.

-Ability to establish and manage processes and practices through collaboration and the understanding of business

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Applications Support Sr Analyst- Hybrid (Internal Job Title: Applications Support Sr Analyst - C12) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

In this role, you’re expected to:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholde
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Additional Job Description:

The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.

• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains, and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Follow up on SLA , SLO and SLI in resolving the issue
• Evaluate continuous monitoring and alerts setup in all application release.
• Develop and maintain technical support documentation.
• Assess risk and impact of production issues and work with stakeholder to mitigate the risk.
• Periodically work on Capacity review with SME to ensure on system stability with frequent changes deployed.
• Partners with appropriate development and prioritize bug fixes and support tooling requirements.
• Plan and work with Dev team on application Pre release and Post release support
• Work with SME and Dev team to resolved the Identifies risks, vulnerabilities and security issues within the SLA.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Require 24/7 support and working in the shift basis and also require weekend support to support production release.

Required Skill sets:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience in programming languages (.Net , SQL Servers and Reporting tools like Tableau, MSTR) and willingness/ability to learn new stack
• Experience in Agile delivery Experiences in change manage tools (Jenkins, Bit Bucket , RLM, , JIRA) Experiences in Service Now – Incident management, Reporting, Problem Management, Configuration management
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

• Working in an International MNC Accounting, Tax, M&A and Consulting firm
• Work life balance
• Supportive environment with low staff turnover rate
• Salary up to $6,000

Job Description:

Our MNC client, an Accounting, Tax and M&A firm is currently looking for a Accounts Executive/ Senior Accounts Executive (Accounting Firm) to work in their company.

Job Responsibilities:

• Prepare month end closing and annual financial statements for clients
• Preparation of simple tax reports.
• Ensure firms’ service standard and reporting deadlines are met
• Liaise with clients, auditors and tax agents
• Any ad-hoc duties

Job Requirements:

• Degree in Accounting or professional qualification (CPA, ACCA or equivalent) is preferred
• At least 2- 3 years of experiences in handling similar position
• Familiar with Singapore Financial Reporting Standard (SFRS) or IFRS
• Dealing with preparing of full set of basic Financial Statements and basic
• Corporate Tax Returns for small to middle company (including Asset holdings company)
• Candidates with experience working in accounting service firm preferred
• Independent, organised and able to work at fast paced environment
• Basic knowledge of Excel / Word
• Candidates having experience on Audit or Financial due diligence preferred

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Accounts Executive/ Senior Accounts Executive (Accounting Firm)- TK" for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Senior IT Administration Support Analyst (Banking)

Job Brief:

The candidate will be personal assistant to the Head of IT APAC including admin support responsibilities to the business management office.

Job Requirement:

• 5+ years of experience as a personal assistant or admin assistant.
• Team player and independent worker
• Proficient in Microsoft Outlook Calendar, excel and PPT

Key Features:

Personal Assistant
• Managing Outlook Calendar, schedule meetings and appointments.
• Screen and direct phone calls.
• Travel arrangement and expense claim processing.
• Writing of meeting minutes during management meetings.
• Coordinate events, Townhalls and brown bags sessions as and when required.
• Any other ad-hoc tasks as and when required

People Management
• Responsible for onboarding and offboarding of IT resources from end to end on a timely manner.
• Management of desks and lockers for the IT Organization.
• Updating of department Organization Chart.

Business Management
• Support invoice processing related to Run-the-Bank and Change-the-Bank and ensure compliance with IT financial governance process and accounting policies.
• Oversee month-end time booking for management members.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)