Total 3 admin job vacancies in Customer Service category in d27 yishun sembawang

As a Receptionist cum Admin Assistant , you will perform frontline reception duties and assist the school with administrative matters.

The duties will include as follows:

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information
• Maintain customer related information when required, eg phone log. 
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents. 
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc. 
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals.
• To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases 
• Handle/ support situation when student(s) vomited and soiled their clothes. 
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails. 
• Maintain tidiness of the reception area at all times.
  

General Administration

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students. 
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items. 
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves. 
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking. 
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM

Qualification:

• Minimum 3 GCE “N” Level Passes including English and Mother Tongue language. Skills: 
• Must be proficient in computer applications such as MS Word, MS Excel.
• Possess customer service oriented disposition with good interpersonal and communication skills.

Experience: 

• Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution. 
• Able to relate well with young children.
  

Working Hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 1 hr lunch break
• Off days on Saturdays and Sundays

• Handling day-to-day administration, such as data entry, filing, and processing letters

• Responding to customer inquiries and complaints, and providing solutions

• Generating and following up on documentation, such as invoices, quotations, and purchase orders

• Maintaining office equipment and supplies, and ensuring the smooth running of the office

• No experience needed. Training will be provided

• Full-time position.

• Proficient in Microsoft Office Application

• Good communication skills in English and Mandarin.

Position: IT SUPPORT cum ADMIN

IT SUPPORT cum ADMIN Responsibilities:

· Provide technical support and Install computer hardware, software and networks to all users

· Log support requests to relevant vendor to resolve issues

· Maintain and update IT inventory

· Provisioning and de-provisioning PCs when staff on-board and off-board

· Monitor daily backup

· Troubleshoot on IT system, hardware and office equipment

· Knowledge of online system (HR System – Infotech / Microsoft / Autocad and ERP - Synergies) is an advantage.

· Assist and renew of licensing

· Arrange staff course.

· Arrange worker course, such as CSOC, BCSS, Coretrade and etc.

· Undertake any other ad-hoc work as assigned

Requirements:

• Possess a Local Diploma or equivalent in IT
• 1-2 years of relevant experience
• Fresh graduates are welcome to apply