Total 910 admin job vacancies in Customer Service category in Singapore

Customer Service & Admin

Working hours: 5 days/ 5.5 days (9am-6pm)

Location: Ubi/ Tai Seng

Salary: $2,200 - $2,500

Job Description

• Handle the customers inquiries promptly, providing excellent customer service

• Following up with customers on their enquiries

• Coordinate with external suppliers & installers for orders updates

• Coordinate with sales team for scheduling of orders

• Update/Maintain customer order information in the company’s system

• Ensure the timely processing of company’s billings to facilitate smooth accounts receivable

• All other adhoc admin duties

Job Requirement

• Have experience in Customer Service & coordination/ project management skills

• Able to work independently and detail-oriented person

• Fast and efficient person

We are looking for a Centre Administrator to join the team.

As a Centre Administrator, who is supervised by the Centre Manager, you are responsible for providing prompt, excellent and professional administrative, clerical and customer relations in order to ensure effective and efficient centre-based operations and services of St Luke’s Eldercare Ltd, to both internal and external clients.

Responsibilities:

• Greet clients, clients’ significant others, visitors (prior appointment and walk-in)
• Answer phones & transfer calls
• Respond to inquiries – from AIC, hospitals and potential future clients
• Exit button (for caregivers, volunteers, visitors & workers) for both coming in and going out
• Operation of remote microphone, intercom, scan / fax machine, roller shuttle
• To provide and maintain administrative support to ensure accurate and up-to-date daily attendance for the following:Clients of Maintenance Day Care (MDC) and Dementia Day Care (DDC)
  Staff of both Day Care and Rehab
  Daily and ad-hoc volunteers (individuals & groups)
  Rehab variance management – sessions paid for but not used to bring forward
  
• To provide and disseminate information for Care staff, Nursing & Drivers for the following purposes:Care staff / Nurses: further actions required (for example: discontinue service,
  Transfer of services, medication needs, hospitalisation, fall, illness, no attendance, death)
  Drivers (pick up / drop off schedule change, new admissions & discharged clients, route planning)
  
• Issuance of payment advice or chaser by around 2nd to 3rd week of the month – through clients themselves, or SMS, or printed copies, or email or caregivers, whichever means preferred.
• Maintain and update billing contents and details – if subsidy % change, service change, or fee structure change
• Keep track of number of Rehab session for billing purposes
• Collection of payment (cheques, cash, Nets, internet transfer) across the month
• Preparation of additional documents required for CPF claimants and filing of records
• Client Welfare Fund (CWF) monitoring and billing requirements
• Operation of NETS machine
• Track payments by Internet Transfer with Finance Division at HQ
• Generation of receipts (one each for customer, HQ & centre) and filing
• Update receipt numbers at Index (individual file) and Attendance file
• Resolve billing & attendance discrepancies
• Maintenance and submission of monthly Client’s Payment Schedule for Finance Division
• Maintenance and update of SCC Income Records – breakdown by modes of payment for submission to Finance Division
• Maintenance and update of cash and cheques received for OCBC banking records
• Record and keep track of advance and outstanding payments
• Preparation of OCBC bank-in slips and run banking errands
• Documentation for refund of deposit ($200) after client is discharged
• Refund partial payment (case-to-case basis) as approved by Centre Manager
• Generate monthly & quarterly ILTC Portal Management reports
• eSMF new application and quarterly submission
• NMTS renewal/new application/monthly checking
• Weekend respite reporting (if applicable)
• Raise Petty Cash vouchers and submit petty cash claims
• Assist with translation between English & Chinese (if applicable)
• Raising of Purchase Requisition, Goods Received and Invoicing

Job Requirements:

• Good organisation skills to handle different tasks and direct information to requesting parties in an efficient and timely manner.
• Able to create processes and procedures when performing your job.
• Have the mindset and technical skills to be effective in administrative work.
• Proficiency in documentation techniques or customer service skills
• Proven experience as an office administrator, office assistant or relevant role
• Outstanding communication and interpersonal abilities
• Excellent organizational and administrative skills
• Familiarity with office management procedures and basic accounting principles
• General knowledge on centre operations
• Excellent knowledge of MS Office
• Diploma in office administration or relevant field is preferred.

1. Arranging on daily schedule

2. Handle customer service hotline & provide first level of support over the phone or email

3. Follow-up on outstanding cases and perform call back to customers if necessary.

4. Liaise with customers on the site jobs and making arrangemenet with clients when required

5. Administrative duties where applicable to support operations.

JOB DESCRIPTION

• Handle general admin tasks (phone calls, office stationery, office maintenance, attendance checking on the time management system)
• Prepare and manage staff and project petty cash claim
• Provide clerical & administration support to project team
• Filing and maintain up-to-date file records to enable quick retrieval
• Other ad-hoc duties assigned by the management

JOB REQUIREMENT

• GCE 'O' level
• Min 2 years' experience in main contractor compaines,
• Proficient in Microsoft Office
• Excellent interpersonal communication ability
• Possess positive attitude towards work and team oriented
• Able to start work in a short notice period

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Managing day-to-day incoming and outgoing calls and maintaining of Company's telephone directory.
• Managing incoming and outgoing mails and parcels.
• Responsible for maintaining all internal meeting rooms to ensure rooms are clean & presentable.
• Receiving, informing and guiding visitors including coordination with employees and serving drinks in a professional and warm manner.
• Monitor and maintain an adequate inventory of office and pantry supplies.
• Placing orders and issuing of all admin-related Purchase Orders (POs).
• Assist with company-wide events management such as department birthdays celebration and quarterly interaction.
• Any other ad-hoc duties as assigned by the Management when required.

Requirements:

• Minimum 1 year of relevant front desk/office admin experience.
• Able to work independently, team player, reliable, flexible and proactive
• Pleasant, professional personal presentation and customer oriented
• Proficient knowledge of Microsoft Office application

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $2,800

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

IMMEDIATE VACANCIES

We are looking for Part Time Centre Admin

Training will be provided.

Our Requirements

-- preferably experience in customer service and sales dealing with children and parents

-- fluent in spoken and written English ability to speak Mandarin preferred as job requires interacting with Mandarin - speaking customers

-- willing to be trained

-- basic computer knowledge

-- 4 day work,2 weekdays - 12pm to 9pm, Sat and Sun - 9am to 6pm

Attractive Incentives will be provided on top of basic salaries!

IMMEDIATE VACANCIES

We are looking for Part Time Customer Service/ Admin Executives.

Training will be provided.

Our Requirements

-- preferably experience in customer service and sales dealing with children and parents

-- fluent in spoken and written English ability to speak Mandarin preferred as job requires interacting with Mandarin - speaking customers

-- willing to be trained

-- basic computer knowledge

-- 4 day work,2 weekdays - 12pm to 9pm, Sat and Sun - 9am to 6pm

Attractive Incentives will be provided on top of basic salaries!

IMMEDIATE VACANCIES

We are looking for Part Time Centre Admin

Training will be provided.

Our Requirements

-- preferably experience in customer service and sales dealing with children and parents

-- fluent in spoken and written English ability to speak Mandarin preferred as job requires interacting with Mandarin - speaking customers

-- willing to be trained

-- basic computer knowledge

-- 4 day work,2 weekdays - 12pm to 9pm, Sat and Sun - 9am to 6pm

Attractive Incentives will be provided on top of basic salaries!

IMMEDIATE VACANCIES

We are looking for Part Time Centre Admin

Training will be provided.

Our Requirements

-- preferably experience in customer service and sales dealing with children and parents

-- fluent in spoken and written English ability to speak Mandarin preferred as job requires interacting with Mandarin - speaking customers

-- willing to be trained

-- basic computer knowledge

-- 4 day work,2 weekdays - 12pm to 9pm, Sat and Sun - 9am to 6pm

Attractive Incentives will be provided on top of basic salaries!

IMMEDIATE VACANCIES

We are looking for Part Time Centre Admin

Training will be provided.

Our Requirements

-- preferably experience in customer service and sales dealing with children and parents

-- fluent in spoken and written English ability to speak Mandarin preferred as job requires interacting with Mandarin - speaking customers

-- willing to be trained

-- basic computer knowledge

-- 4 day work,2 weekdays - 12pm to 9pm, Sat and Sun - 9am to 6pm

Attractive Incentives will be provided on top of basic salaries!

Responsibility:

• Managing day to day front and back end retail operations
• General administrative duties
• Customer Relationship Management
• Good in problems solving
• Provide administrative support to the sales team

Requirement:

• Enthusiastic & pro-active, willing to take initiative and weave his/her way through complex organization structures.
• Ability to manage high volumes of data in an accurate and efficient manner, maintaining strict attention to detail.
• Ability to work in a fast pace environment
• Excellent interpersonal skills in managing networks with colleagues and stakeholders.
• Computer proficiency and good with MS excel and words
• Able to work late hours

Student Service Associate

Salary: $2400 to $2800 + Allowance + AWS

Working hours: 44 hrs/week [4 weekdays + 1 weekend on roster basis]

• Weekdays: 10am-7pm / 11am-8pm / 12pm-9pm
• Weekends: Sat/Sunday 8.30am-5.30pm; or up to 9pm depends

Location: 12 learning centres located Islandwide
Bedok, Bishan, Chinatown Point, Chua Chu Kang, Henderson, Jurong Point, Parkway Parade, Sengkang, Serangoon, Tampines, Woodlands, Yishun, Toa Payoh

Job Descriptions:

• Is responsible for the reception of their Learning Centre.
• Answers all incoming telephone calls and enquiries and refers to the Centre Manager where necessary. Also handles all correspondence.
• Assists the Centre Manager in all matters at the Centre, including preparation of time-tables, monthly reports to Senior Management, etc.
• Maintains the Centre’s common areas, eg. lobby, work area, printing room, storeroom and pantry in a neat, clean and orderly manner.
• Supervises the work of the Centre’s cleaning staff.
• Collects Assessment Fees and Term Fees and issues receipts.
• Receives applications for assessment or term fees subsidy and forward to the Bursary Officer for processing.
• Ensures the security of the Learning Centre under the guidance of the Centre Manager.
• Submits term fees collection report to the Centre Manager.
• Prepares the Centre’s Enrolment Audit submission.
• Virtual assistant – provide administrative support to clients while working remotely.

Job Requirements:

• With proven administrative and virtual assistant experiences preferred
• Comfortable to work flexible hours (including weekday nights and weekends according to roster basis)
• Proficient in Microsoft Excel

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Alliance Française de Singapour is a local non-profit educational and cultural organization, affiliated with the international network of Alliances Françaises. With a mixed team of Singaporeans and French, and more than 4,000 members of all ages, the Alliance Française de Singapour fulfills its mission of teaching the French language and promoting French and Francophone cultures by offering various activities in its language center, gallery, theater and library.

We are looking for a professional and customer service oriented Receptionist cum Admin Assistant to join our team.

Responsibilities

Provide Front desk reception service for the office which includes handling all incoming calls and managing internal & external customers timely and professionally.

Receive and greet all visitors professionally and in a courteous manner.

Maintain a tidy and presentable reception area with necessary stationery and materials (e.g., pens, forms, brochures).

Address admin-related queries in-person and/or via phone/email in a timely, accurate and professional manner.

Receive, sort, and distribute mail/deliveries in a timely manner.

Provide, in-person and via phone/email, basic and accurate information relating to Alliance Française de Singapour’s general & cultural activities.

Maintain office security by following safety procedures.

Ensure that all the main doors (general areas) are duly locked securely after office hours.

Manage translation services, including quoting service fees, collecting payment and issuing receipts.

Advise clients on the different types of membership, account creation, collecting payment and issuing membership cards.

Assist with calling clients for surveys, including post registration call-back exercises.

Provide administrative support to the team and support ad hoc tasks as required.

Other tasks and duties assigned by management.

Qualifications & Experience

Minimum 1-2 years of work experience in office management and receptionist roles

Able to work independently without much supervision

Strong organizational and multi-tasking skills

Pro-active and attention to detail

Singaporean / PR

Duration: 1 year convertible
Salary: $2k
Monday to Friday Office Hours
Location: Buona Vista

Job Description:

Competently support various regulatory and registration work required for AFCC.
• Process, post and retrieve required data to and from the database system.
• Perform cross-training to other Specialists when required.
• Gain direction from Team Leader/Supervisor on work assignments.
• Conduct all assigned work to meet the compliance with organization’s safety and
quality requirements.
• Communicate operation issues to Team Leader.

Requirements:

- Min Dip in Engineering/Science related courses

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Position Title: Customer Service Officer (Sales Support)/ Sales Admin
Duration: Permanent Role

Key Responsibilities
Handle daily rate enquiries from local customers and overseas agents.
Timely response for all enquiries with multiple solutions and accuracy.
Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
Handle RFQs.
Communicate and coordinate with operations team for efficient execution of shipments.
Understand and analyse market trends, assist in providing pricing strategies for clients.
Develop key account business through regular communication, efficient pricing and follow ups.
Report generation.
Other ad-hoc duties which may be assigned.

APPLY NOW!!!
Candidates without experience are welcome to apply. Training will be provided.
Proficient in Microsoft office.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161
Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Chemical Distributor
• Position Title: Customer Service Officer/Admin
• Working Location: West – Tuas (Company bus provided at CCK, Boon Lay, Pioneer)
• Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 2200 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Customer coordinator (receives and coordinates orders, requests, or complaints from all customers).
• Ensure that DO is passed to the logistics or transport team.
• Order processing in GeO system.
• Order confirmation or acknowledgement.
• Issuance of manufacturing order for blending.
• Any ad-hoc as assigned.

APPLY NOW!!!

• Min N Level
• Min. 1 year of working experience in related field
• Training provided to an inexperienced candidate
• Familiar with Microsoft Office
• Possess Chemical Knowledge is a plus

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66035 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Work Location: North

Working Hours: Monday to Friday 8.30am – 6pm

Working Period: Immediate (3 – 6 Months)

Hourly Pay: $11.50/hr

Responsibilities:

• Handle correspondences via emails or hardcopy letters
• Perform general administrative duties such as data entry, photocopying and filing
• Any other adhoc administrative duties as assigned

Requirements:

• Minimum GCE ‘A’ Level and above
• Proficient in English
• Able to work independently and an excellent team player who is task-orientated
• Possess initiative and positive attitude
• Proficient in Microsoft Office and has Good Excel Skills
• Must be able to commit for at least 3 Months and above

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Job Description

• Industry/ Organization Type: Chemical Distributor
• Position Title: Customer Service Officer/Admin
• Working Location: West – Tuas (Company bus provided at CCK, Boon Lay, Pioneer)
• Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 2200 + AWS + Variable Bonus + Yearly Increment
• Duration: Permanent

Key Responsibilities

• Customer coordinator (receives and coordinates orders, requests, or complaints from all customers).
• Ensure that DO is passed to the logistics or transport team.
• Order processing in GeO system.
• Order confirmation or acknowledgement.
• Issuance of manufacturing order for blending.
• Any ad-hoc as assigned.

APPLY NOW!!!

• Min. N Level
• Min. 1 year of working experience in related field
• Training will be provided to an inexperienced candidate
• Familiar with Microsoft Office
• Possess Chemical Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66260 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Provide good customer service and administrative support to students, their parents and teachers at the tuition centre.
• Attend to walk-in customers and incoming phone enquiries
• Provide prompt assistance to all enquiries and ensure proper follow-up and closure
• Process student registrations and payment • Perform administrative duties and regular updates to system
• Sorting of weekly worksheets into files
• Ensure the safety and appropriate behaviour of students at the learning centre
• Provide administrative support to teachers when required
• Assist in ad-hoc matters when necessary

Working Shifts available :

• Tue (3.15pm - 8.15pm)
• Sat (9.15pm - 3.15pm)
• Sun (8.45am - 2.15pm)

Expected hours: 4 – 20 per week

Job Requirements:

• Minimum GCE O' Level or any related educational level.
• 1 year of relevant working experience in customer service role would be advantageous.
• Training would be provided for candidate that do not have relevant working experience.
• Must be fluent in both Chinese And English
• Must be able to work for the above timing mentioned.
• Able to commit full duration of the contract (1 year).
• Must be responsible and committed
• Possess good working attitude and keen to learn.
• Proficient in Microsoft Office.
• Must love children and comfortable working around them.
• Those can start work within short notice would be advantage.

Interested candidates are invited to apply online with a resume. We are regret that only shortlisted candidates will be notified.

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Stag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore’ Education system, which focuses on students’ creative thinking and analytical skills.

We are looking for an independent Part Time Centre Admin (Enrichment) to assist in the administration work

Job Description

Familiar with MOE and education procedure .

Must have operation experience in education ( children enrichment - Coding , Robotics or Tuition etc)

Assist in overall support for operations , co-ordination and general office administration through a variety of tasks related to organization and communication.

Scheduling Courses and Coordination

Assist in preparation of monthly report and update meeting with senior management

Assist in Develop and maintain a filing system

Assist support in project research work

Assist in the planning and organising of eco-system, internal engagements and transformation initiatives

Assist in commercialisation of products and solutions

Assisting support in the marketing and promotions of the Business Innovation Centre

Provide after course and during course support.

Able to follow up with claims and collection of fee.

Able to ensure day to day smooth office/centre running.

Simple Book-Keeping

Cashiering and speak to stakeholder / parents

Data entry

Requirements

Minimum GCE N Level

Prior experience in enrichment centre with administration .

Prior operations and office administration experience preferred

Good communication skills and with an excellent command of English.

Proficient in Microsoft Office

Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills

Able to work independently and as well as a team player

Never say die attitude

Able to work under pressure

Full-Time Receptionist cum Admin Assistant:

· Provide front-line customer service (deals with walk-ins and phone queries) for School and MOE Kindergarten

· Provide administrative support such as contacting parents, printing, scanning, photocopying, filing, data entry & data collation, including manning of the school’s generic email account.

· Handling of students who are not feeling well, injured, late comers and early dismissals.

· Carry out any other administrative duties assigned by School Leaders, Administration

Requirements:

· The Personnel shall minimally have the following qualifications, skills and experience:

· Possess minimum 3 GCE “N” Level Passes or Nitec or Higher Nitec in relevant courses such as Office skills/Customer relations or equivalent.

· Proficient in computer applications such as Ms Word, Excel etc.

· Able to multi-task and work in a fast-paced environment.

· Customer service oriented with good interpersonal and communication skills.

· At least 3 years of relevant experience in administration and/or customer relationship management, preferably with prior working experience in an educational institution.

· Able to relate well with young children.

For quick response send your resume to [email protected].

Job Description
Responsibilities include, but are not limited to, the following:

• Adhere to the sanction check requirements and ensuring that all required checks are conducted with no breach.
• Working with the Head and own Team Leader to establish best practices and processes to ensure that the team meet the company’s service standards set.

Underwriting

• Assist the Head and work with own Team Leader and members to:
• Prepare underwriting / renewal information
• Ensure that sanction checks are conducted.
• Update and maintain the records, schedules, statistics, etc.
• Stay current on market conditions and to share findings and updates with all members of the team as appropriate.

Channel / Relationship Management / Service Standards

• Maintain service standards by timely response to internal team requests in addition to meeting deadlines

Job Requirement

• Basic Degree/Diploma in Business or Engineering with CGI
• 1 year experience in General Insurance operations
• Some knowledge of General insurance operations
• Some understanding of laws and legislation in relation to the General Insurance industry.

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Job Scope

1. Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
2. Assist customers in the enrolment of our tuition classes and enrichment programs
3. Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
4. Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
5. Handle all communications with parents by taking over the centre’s mobile phone.
6. Follow up closely with all parents in their enquiries.
7. Collect payment and issue receipts for tuition fees.

Requirements

1. At least 3 years experience doing customer service for enrichment centres
2. Able to work with spreadsheets
3. Able to communicate positively and efficiently with parents, tutors and students
4. Good understanding of the Singapore education system
5. Infallible work ethics

Interested applicants please send your CV to [email protected]

Please indicate your expected remuneration

Hope to welcome you into our family soon!

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 440 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates. ​

Join our dynamic IT team as an L1 Support Engineer (IT Admin) and play a crucial role in maintaining our organization's technological infrastructure. In this position, you'll be responsible for providing frontline support to end-users, troubleshooting hardware and software issues, and ensuring smooth operations of our IT systems. You'll have the opportunity to collaborate with cross-functional teams, learn new technologies, and contribute to the overall success of our IT operations. If you're a proactive problem-solver with a passion for technology and excellent communication skills, we'd love to hear from you. 

Position Duties 

• Install, configure, and maintain computer systems and software.
• Attend as the first level of IT support to all reported incidents and service requests.
• Maintain documentation of IT related incidents and ensure compliance with IT policies and procedures.
• Assist with user account management, including creation, deletion, and modification.
• Manage the procurement of new computers and coordinate the distribution of equipment for new hires.
• Maintain the IT assets inventory record including accountability forms.
• Collaborate with higher-level support teams for licenses, accesses, or complex issues.
• Other admin tasks that may be assigned from time to time.

• A minimum of 2 years of experience providing technical support.
• Strong organizational and multitasking skills.
• Attention to detail and accuracy in handling IT assets and equipment.
• Strong mindset to try out new approaches to solve unique problems.
• Ability to take responsibility and ownership of managing and resolving tickets.
• Knowledge of ITIL framework or basic IT service management concepts.
• Familiarity with IT procurement processes and inventory management.
• Proficiency in using IT support tools and ticketing systems such as Jira, Zendesk, ServiceNow or similar
• Holds a passion for IT and has received education in a related field.
• Prioritizes customer satisfaction and maintains a user-centric approach.
• Capable of working autonomously and effectively within a team setting.
• Always learning!
  

More About Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!