Total 92 care provider job vacancies in Customer Service category in d14 geylang eunos

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

In this role, you will deliver comprehensive, client-centred care coordination that ensures each individual receives the highest quality support tailored to their unique needs. You will be coordinating and overseeing seamless discharge planning, closely monitoring and evaluating client progress, and providing essential education and guidance to clients and their families about the Home Care Services available.

Our goal is to empower clients and their families to feel confident and well-informed, enhancing their experience and continuity of care at home.

You will need to

• Work closely with internal stakeholders to ensure the smooth delivery of services
• Manage inquiries on NTUC Health services and coordinate requested services
• Assess customer needs using screening tools and recommend suitable NTUC Health service packages
• Collaborate with NTUC Health divisions and external partners on service referrals, submit referral forms, and ensure follow-up on action points
• Conduct regular home visits and telephone follow-ups to engage with clients
• Collaborate with social and health partners to recommend appropriate care programs
• Counsel and educate caregivers on providing effective care, support, and available financial assistance
• Work closely with the Operations and Nurse Manager on client discharge from services
• Participate in regular program development and evaluation to improve service offerings
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

• Diploma or Advanced Diploma in healthcare-related disciplines
• Minimum 3 years experience in community healthcare settings in Singapore

You should

• Thrive in a collaborative and dynamic environment
• Have strong communication and stakeholder management skills
• Passion in community services and service-oriented
• Be proficient in Google Suite Applications

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Job Role Description

A Student Care Facilitator creates a safe and supportive learning environment for students, manages their behaviour, and effectively communicates with parents and stakeholders. He/She is primarily responsible for ensuring the safety and well-being of students at all times in the Student Care Centre. He/She facilitates and guides children in their daily routines, activities, and programs. He/She is responsible for implementing daily class activities, documenting student activities, progress, and behaviour, tracking student activities, and collaborating with colleagues within student care and from various sectors to support students with specific needs.

As a Student Care Facilitator, he/she builds rapport with parents and serves as the first point-of-contact for parents in all matters related to the child. The ideal candidate is proactive and pre-emptive, striving for an incident-free and accident-free student care centre.

The Student Care Facilitator is also responsible for adapting and implementing age-appropriate lesson and activity plans, and demonstrating excellent interpersonal and collaborative skills. He/She approaches classroom and behaviour management with patience and a positive attitude.

A passion for working with children, strong organisational skills, and the ability to adapt to diverse needs are essential for this role.

Critical Work Functions and Key Tasks

Classroom Management

• Create a safe, stimulating, positive, and supportive learning environment in the classroom
• Establish clear expectations and rules for behaviour in the classroom and consistently enforce them
• Foster and maintain integrated and inclusive student care environment in which students with varying abilities and needs (including hearing loss and mild to moderate SEN) play and learn together
• Foster positive relationships with students, promoting a nurturing and inclusive environment
• Foster a positive and inclusive classroom environment that prioritises the needs, interests, and well-being of the students
• Utilise various strategies and techniques to address and prevent challenging or negative behaviour, including positive reinforcement, redirection, and conflict resolution
• Take a child-centric approach by actively listening to students, respecting their opinions, and recognising and valuing their individual differences and strengths

Behaviour Management

• Monitor and manage student behaviour, addressing any disciplinary issues promptly and in accordance with center policies
• Use effective communication and conflict resolution skills to promote a harmonious environment
• Provide guidance and support to students in developing their social-emotional skills and positive values
• Use positive behaviour techniques to reinforce good behaviours

Parent Communication and Management

• Serve as the primary point of contact for parents and effectively builds positive relationships.
• Regularly communicates with parents and share updates on students' progress, address concerns or issues, and collaborate with parents for the best possible care and support.

Daily Programme & Scheduling of Daily Class Activities

• Maintain a structured daily schedule with engaging activities, minimising unstructured downtime
• Plan and execute lessons and activities for holidays and ad-hoc full-days
• Incorporate both indoor and outdoor activities to provide a well-rounded experience
• Provide basic academic support and supervise homework completion daily
• Provide weekly spelling practice
• Monitor and evaluate the effectiveness of program activities and make improvements as necessary

Administration & Documentation

• Maintain accurate records and documentation related to student attendance, activities, and incidents
• Collate attendance and activity consent/registration responses; follow-up on non-responses
• Keep track and follow-up closely on the minimum attendance requirements and absence documentation of students on the financial assistance schemes
• Work closely with the Centre’s admin team to mitigate potential attendance and documentation issues

Professional Development

• Attend regular staff meetings and participate in professional development opportunities to enhance knowledge and skills
• Attend trainings, courses and refreshers for necessary skills and certifications
• Stay up-to-date with industry trends and best practices in Student Care
• Continuously improve classroom strategies based on feedback and reflection

Setting Routines and Expectations

• Clearly explain, consistently remind, and regularly encourage children to follow and practice centre-wide routines, rules, and expectations
• Ensure Centre-wide routines, rules, and expectations are displayed in a manner that is easy to see and understand

Collaboration with Various Stakeholders

• Build positive relationships with parents and stakeholders through strong communication and interpersonal skills
• Collaborate with other staff members to develop and implement effective strategies and interventions for students with specific needs or challenges

Education, Skills, and Competencies

Education and Experience

• Minimum requirement – ITE Certificate
• Preferably with teaching qualification or at least 1 year of relevant experience as a Student Care Facilitator/Teacher in a Student Care Centre
• (Bonus) Completion of WSQ Introductory Student Care Course offered by Ngee Ann Polytechnic
• Experience working with children between the ages of 7 to 14

Technical Skills and Competencies

• Classroom & Behaviour Management Skills
• Lesson Planning & Evaluation Skills
• MS Office Skills
• Familiarity with hearing aids, FM transmitters and other related technology
• Familiarity with relevant educational tools, resources, and technology
• Proficient in using software and online platforms for documentation and communication purposes

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

Our goal is to help elderly individuals maintain independence and quality of life while remaining in the comforts of their own homes. We aim to provide quality services designed to meet various care needs, from basic personal assistance to specialised nursing care, ensuring seniors receive appropriate and compassionate support.

In this role, you will be responsible for providing mentorship, guidance, and professional development to Care Associates as well as actively participating in quality improvement initiatives to continuously refine care processes and elevate service excellence. Additionally, you will play a key role in fostering a supportive team environment and implementing best practices to enhance client satisfaction and operational efficiency.

You would

• Provide and exemplify organisational standards for home personal care services
• Conduct regular field visits to ensure care is delivered according to expected standards
• Manage a team of Care Associates, offering mentorship, direction, and advocacy
• Communicate effectively with the team regarding guidelines and updates on care standards
• Monitor and manage the deployment schedule, leave, and medical leave of Care Associates
• Coordinate and arrange for regular reassessments of care plans to ensure continuity of care
• Maintain inventory and records of consumables and equipment required for service delivery
• Participate in quality improvement initiatives to enhance care processes
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

You are

• Holder of Higher Nitec in any discipline
• Experienced in eldercare, healthcare, or hospitality, along with relevant leadership experience, would be advantageous
• Able to thrive in a collaborative and dynamic environment
• Skilled in communication and stakeholder management
• Passionate in community services and service-oriented
• Proficient in Google Suite Applications

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

Shape Young Lives and Inspire Future Generations

• Basic: $2500 - $4000 (Based on Experience)
• AWS + Performance Bonus
• 5 Days Work Week
• Location: Tanjong Katong
• Walking Distance from Paya Lebar MRT

Job Responsibilities

• Maintain a warm and welcoming environment where infants feel safe, secure, and cared for.
• Support the holistic development of infants through meaningful interactions and activities.
• Build strong, trusting partnerships with families to enhance infant care and development.
• Contribute to a collaborative and dynamic Preschool culture, emphasizing teamwork and shared excellence.

Requirements

• Possess one of the following qualifications (or equivalent):
• Higher Certificate in Infant Care (HCIC)
• Certificate in Infant & Toddler Care (CIT)
• Advanced Certificate in Early Years (ACEY)
• Prior experience in an infant care setting is an advantage.
• Warm, caring, and passionate about working with young children.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

We are a family business and we run a cosy and loving dog hotel and daycare.

Our friendly pack ranges from puppies to gentle giants. A trusted bond that we cherish and treasure for 16 years and counting.

As our pack continues to grow, we are scouting for capable, fun loving and hardworking individuals to join us.

It would be preferrable if you have some experience taking care of dogs, but it will not be a major factor if you do not have any.

Should YOU be selected, the job scope comprises of:

• dog walking
• bathing dogs
• feeding dogs
• bonding with dogs
• daily cleaning of the hotel
• and more...

Apply if you have a passion for dogs and do not mind getting your hands dirty.

DO NOT apply if you have already done so previously. It just means you were not shortlisted.

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Location:

Muhammadiyah Health & Day Care Centre (MHCC)

Blk 10 Eunos Cresent, #01-2711, S(400010)

1. Personal and Psychosocial Care

• Provides support to seniors in basic activities of daily living (BADL), including assistance with personal hygiene and transfer.

• Identify care needs of seniors such as dietic needs and other areas relating to well-being of elders.

2. Nursing Support

• Attend to basic nursing and general care needs of clients

• Monitor health status (vital signs, glucose level and oxygen saturation) and escalate to Centre Supervisors/ Nurse Manager.

• Perform tube feeding / Nasogastric tube (NGT) feeding for seniors

• Perform basic wound care

• Assist to serve medication/ pre-packed medication and apply prescribed topical medication as instructed by Supervisor/ Manager.

3. Rehab Care

• Assist Physiotherapist/ Occupational therapist in clients prescribed therapy.

• Assist to manage movement dysfunction and enhance physical and functional abilities.

• Assist to restore, maintain, and promote optimal physical function, optimal wellness and fitness movement.

• Assist in client ambulation movement within the centre and during transferring to and from transport vehicle.

4. Senior Engagement

• Plan, and conduct activities suitable for seniors taking into consideration of their preferences and interests

• Observe senior’ engagement during sessions and feedback on senior’s response and progress.

• Work with the therapists on implementation of new activities

• Provide support and involve in the planning and coordination of Active Ageing Programmes.

5. Administration and Operations

• Always ensure environmental safety and hygiene of the centre including carrying out the necessary cleaning and disinfection and looking out for hazards

• Able to do basic documentation of senior’s participation in various engagement activities.

Requirements:

Experiences:

Experience in ILTC sector is an advantage

Qualifications:

GCE 'N' Level and above

Therapist assistant cert would be an added advantage

STATEMENT OF PURPOSE

This role support and assist the nursing team and the medical social work team in the administrative tasks, information gathering, form filling, fieldwork and other ad hoc duties.

KEY RESPONSIBILITIES

1. Pre-admission/Admission Support

1.1. Orientate new residents and their NOKs to the nursing home

1.2. Ensure residents settle well in the nursing home.

2. Casework (non-complex case)

2.1. Engagement and Assessment

• Establish rapport and build professional relationship with resident and significant others

• Identify and clarify the key issues to the problem situation and gather relevant information from resident and NOKs

• Conduct bio-psycho-social-spiritual assessment to assess and identify the severity and key risks and protective factors for intervention

• Engage residents, families, multi-disciplinary team and relevant stakeholders to gather holistic and relevant information

2.2 Goal Setting and Intervention Plans

• Analyse and evaluate different courses of action, when appropriate with multi-disciplinary team and relevant stakeholders

• Formulate appropriate strategies for action

• Conduct care planning and goal setting with residents based on standard guidelines and professional assessments

• Set clear contracts and goals with residents - Engage residents to sustain effort in problem-solving

• Apply appropriate assistance schemes

• Collaborate and negotiate with stakeholders to mobilise community resources

2.3 Case Review and Documentation

• Follow up and review care plans and provide recommendations to modify care plans where necessary

• Evaluate the process as well as the outcome objectively and recommend future improvement

• Provide documentation and timely updates of assessments and intervention to be used by multi-disciplinary profession

• Work with MSWs on providing social reports with proper consent to relevant

stakeholders to ensure continuity of care

3. Keep residents meaningfully engaged

3.1. Understand interests of individual residents

3.2. Organise activities that are of interest to residents

3.3. Engage and motivate residents to participate in the activities

3.4. Work with volunteers and Volunteer Manager in activities planning and implementation

3.5. Review and evaluate the effectiveness of activities in improving the well-being of residents or handle the situation.

4. Support volunteer program

4.1. Provide feedback on possible new volunteering opportunities based on the needs observed on the ground.

4.2. Work closely with the Volunteer Manager on effective mobilising of resources to support volunteer program.

4.3. Activities Programme

• Provide supervision during implementation of activities

• Provide feedback to volunteers on areas of improvement via Corporate Communication in charge

5. Support Advance Care Planning (ACP) program

• Initiate ACP awareness with residents and their NOKs

• Facilitate General ACP or PPC with residents and their NOKs for those who are ready

• Review ACP plans regularly

• Assist residents in fulfilling their care preferences and last wishes.

ADDITIONAL DUTIES

1. The staff will undertake projects relevant to the post, as requested by HOD or ED.

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Role & Responsibilities:

• Lead the customer care team and oversee the daily operations of the customer care team
• Develop intervention strategies to mitigate gaps in service delivery
• Drive customer attraction and retention strategy to improve loyalty
• Audits customer service procedures and trends to determine system improvements.
• Monitor and ensure timely resolution of all customer issues.
• Consistently review on existing service procedures, policies and standards
• Develop and implement changes to improve customer service experience and facilitate organic growth
• Recruit, mentor and develop customer care executives
• Work closely with internal departments to improve service quality and service recovery process
• Perform other administrative duties as assigned

Requirements:

• Bachelor Degree with 2-3 years of relevant experience
• Minimum 1 year of leadership experience
• Possess excellent communication skills, both written and verbal, with the ability to communicate effectively with customers and all levels of the organisation
• Customer-centric mindset with a passion for delivering exceptional experiences
• Strong organisational skills with the ability to multi-task and adapt to changes in a highly dynamic work environment
• Able to work independently and collaboratively in a fast-paced environment

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

You will be responsible for assisting with the onboarding of Nursing Home residents and ensuring that they continue to receive the quality of care as described in NTUC Health Care Philosophy and Service Standards.

Customer Journey Experience

• Act as the main liaison and single point of contact (Care Concierge) for next-of-kin of our nursing home residents.
• Engage caregivers and residents at the pre-admission stage to address any concerns or anxieties and to better understand the specific needs of the resident.
• Conduct pre-admission counselling sessions to help caregivers understand the fees, services provided, philosophy of care, living conditions and expectations of residents and next of kin.
• Receive the resident on the day of admission, conduct orientation and ensure that the resident settles in well to the new environment.
• Actively engage residents and caregivers throughout the period of stay and address any concerns that may arise by working together with the multidisciplinary care team.
• Be involved in multidisciplinary discussions as part of patient-centered/directed care planning by providing relevant information of residents' social background, preferences and habits.

Service Quality

• Help to develop and maintain important touchpoints for the resident journey from pre-admission to discharge.
• Assist in the measuring and monitoring of customer satisfaction via residents focus groups, periodic audits, residents satisfaction surveys, etc.
• Assist the manager in implementation of internal and external service recognition programs and events e.g. annual Service Excellence Award.
• Provide inputs during team meetings on service gaps based on the feedback received and propose service initiatives and training programmes for continuous improvements.

As a Care Concierge, you will be interacting with residents from all walks of life. Many of them have multiple medical conditions which may affect their behaviour and disposition. To succeed in this role, you must enjoy interacting with people from diverse backgrounds, be empathetic and be able to appreciate their point of view. This is not a desk-bound job and will require constantly being on the move. The joys of the job come in appreciation from residents and their next-of-kin as transitioning to a new living arrangement can be challenging. Not to mention grateful colleagues as your value add to their work and the resident experience!

• Recognized diploma or degree,
• At least two years of work experience, preferably requiring interaction with a diversity of people
• Knowledge of geriatrics or experience caring for the elderly (eg; being a caregiver or volunteering) an added advantage
• Knowing multiple local spoken languages or dialects will be advantageous
• People-oriented, willing to work the ground

Location:

• Tampines Nursing Home

Additional Advantageous Skills:

• Appreciation and sensitivity to multicultural preferences and nuances

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

We are looking for a Service Advisor to provide excellent customer service, diagnose vehicle issues accurately, and recommend appropriate repairs for optimal customer satisfaction.

Why Join Us?

• Draw a basic salary + attractive commissions with every upselling case * conditions apply
• Room for self-development and career progression as a growing workshop with an existing small team of Advisors
• Opportunity for internal promotion for employees with good performance
• Various company-sponsored external trainings to attend, given the current fast-changing automotive industry
• Commissions, AWS and bonus payout (bonuses subject to company and individual performance)
• Birthday and CNY leave entitlements on top of the mandated Annual Leave
• An engaging and nurturing working environment with on-the-job training by the Deputy General Manager and experienced seniors

Job Objectives:

• Attend to all requests from customers for modification, repair and maintenance jobs
• Make professional and appropriate repair recommendations to customers on necessary jobs
• Follow up with customers if necessary for additional issues

Core Responsibilities:

• Administer all documentation pertaining to costing, repair quotation and vehicle history files
• Assist customers in checking-in and out of their vehicles from the workshop
• Attend to phone calls, emails and drive-ins to address any customer concern
• Able to perform troubleshooting of basic faults and problems of vehicles
• Conduct transactions with system; walk customer through correction(s) and provide summary
• Communicate estimated completion time, regular updates and follow through on each customer vehicle
• Follow-up and ensure overall customer satisfaction with the work performed
• Effectively handle multiple priorities, organise workload, meet deadlines and perform detailed daily record keeping and reporting
• Recommend suitable packages and/or add-ons for customers
• Any other ad hoc duties assigned

Job Requirements:

• Minimum NITEC in a related course of study with at least 2 years of relevant experience in the automotive field
• Diploma Holders in a related course of study will be at an advantage
• Computer literate and proficient in Microsoft Office, particularly MS Excel
• Ability to communicate effectively
• Strong attention to detail, organisational and time management skills
• Ability to identify and effectively solve problems
• Ability to learn new tasks and skills quickly
• Flexible, friendly, helpful nature & team player

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• To attend to merchant enquiry.
• Perform 1st level technical support over phone to merchant.
• To perform daily administrative data entry accurately.
• Documents scanning and filing.
• Perform data verification.
• Maintains and accurately update customer’s enquiry, problem and resolution into our portal.
• Assist in any Adhoc Customer Care releated matters.

Requirements:

• Preferably a minimum of 2 year working experience in customer service support.
• Good communication skills.
• Pleasant personality and ability to work under pressure.
• Eyes of details.
• Computer Literate.
• Ability to communicate in English.
• Able to work on shift including weekends and public holidays.

Tasks and duties

• Interacting with customers to provide information about our STAR Confinement services.
• Resolving any issues by addressing and understanding customers' needs.
• Using communication tools such as telephone, email or chat to address customer enquiries and complaints.
• Tracking customer interactions, recording details of enquiries, follow-ups, as well as actions taken.
• Working with other departments or staff to ensure customer satisfaction.
• Sourcing and developing client referrals to build business relationships.
• Monitoring processes and procedures to adhere to company standards and policies.