Customer Care Officer | Electronic distributor | Counter | Up to $2.8k | Genting

Salary: $ 2200 - $ 2800
Location: Genting Road
Working Day & Time: 5 Days work week; 8.45am - 5.30pm
*Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description:

Counter (Primary Responsibility)

• Attend to walk-in customers, be it

A) General Enquiries
B ) Repairs (First-Level Check)
C) Products(s) Viewing & Introduction
D) Showroom Sales
E) Shell Escape Redemption

• Receiving inbound and making outbound calls
• Showroom maintenance (house-cleaning etc.)
• Administrative works (paper works etc.) related to counter and showroom
• Follow-up on customers’ & dealers’ repair sets
• Assist Call Centre when called upon
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls.
• Administrative works (paper works etc.)
• Assist to handle enquires from our Business WhatsApp
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Job Requirement:

• Preferably two years of working experience in similar field

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Collaborate with a multi-disciplinary team to provide professional and quality geriatric and neurological physiotherapy/occupational therapy to patients.

Participate in patient counsultation and Supervise Therapy Assistant

Document patient physiotherapy records accurately.

Have knowledge of therapy treatment for a wide range of injuries and conditions across all gender

Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans

Job Requirements

• Degree/Diploma in Physiotherapy

• Full registration with AHPC

• Keen interest in stroke and geriatric rehabilitation

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Infant Care Language Teacher

You will be essential in promoting the learning and growth of infants and toddlers through interactive and enriching experiences. As you build a special connection with these children, you will work closely with their families and watch them develop. Partnering with parents, you will nurture the overall development of infants and toddlers.

Responsibilities

● Identify How Children (Birth to Age 3) Learn and Develop

● Assist in Planning and Implementing Developmentally Appropriate Teaching, Learning and Caregiving Approaches Aligned to Curriculum Frameworks

● Assist in Observation and Documentation of Children’s Learning

● Assist in Integrating Respectfulness, Responsiveness and Reciprocity within the Curriculum

● Assist in Setting up Quality Learning Environments

● Display Sensitivity to Each Child’s Needs (within a Group Setting) through Respectful, Responsive and Reciprocal Interactions and Relationships with Children

● Support Children’s Development of Secure Attachments through Warm, Consistent and Nurturing Caregiving

● Adhere to Health, Safety, Nutritional and Hygiene Standards and Procedures

● Facilitate the Continuity of Care and Education between the Home and Centre

● Engage in Partnerships and Collaborations with Community Stakeholders ● Engage in Continuous Learning and Reflective Practice

● Perform any other projects and responsibilities as assigned

Job Requirements

· Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)

· Candidates who are currently undergoing HCIC/ACEY are welcome to apply too

· Prioritize health, safety and hygiene concerns

· Basic knowledge of Microsoft Office Applications would be an added advantage

· Good written and verbal communication skills

· Good interpersonal skills such as being able to relate and interact with fellow colleagues, parents and children

Infant care educators required at River Valley:

job Description:

· Caring for infants with our infant care programme and routine care responsibilities.

· Plan and implement curriculum and programme appropriate for the child’s development, including identifying emerging trends to keep innovating.

· Building of collaborative relationships with centre staffs and families.

· Conduct routine caregiving and always looking for improvements to deliver better quality and service.

Qualifications:

· WSQ Higher Certificate in Infant Care (HCIC) / Advance Certificate in Early Years (ACEY) or it's equivalent recognized by ECDA

Able to commence work ASAP will be an added advantage.

Join a Premier Childcare Centre in Pasir Panjang!

First Konnection, a top-tier education recruitment agency, is thrilled to partner with an esteemed childcare centre in Pasir Panjang. Known for its dedication to excellence, this centre offers a warm, nurturing environment with air-conditioned facilities to ensure both comfort and optimal conditions for infant care.

Are You the RIGHT Fit?

Responsibilities:

• Nurture & Care: Provide attentive and compassionate care to infants, recognizing their unique needs and developmental stages.
• Play-Based Learning: Implement engaging activities that encourage exploration and discovery, fostering a love for learning from an early age.
• Safe Environment: Maintain a safe, clean, and stimulating environment supporting the physical and emotional well-being of infants.
• Parent Communication: Communicate effectively with parents, offering regular updates on their child's progress and daily activities.
• Team Collaboration: Work with a dedicated team to create a supportive and enriching atmosphere for children.

Qualifications (Mandatory):

• Educational Requirement: Advanced Certificate in Early Years or Higher Certificate in Infant Care. (Please note: Applications without these qualifications will not be considered.)
• Passion for Education: A deep understanding of infant development and a passion for early childhood education.
• Communication Skills: Strong ability to engage with both children and parents effectively.
• Nurturing Environment: Ability to create and maintain a nurturing and stimulating environment for infants.

Why Join Us?

• Innovative Learning: Engage in a play-based learning approach that emphasizes children's natural curiosity and creativity.
• Professional Growth: Benefit from a supportive, collaborative working environment with opportunities for professional growth and development.

Apply Today and Make a Difference!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

# Multiple working locations available across Singapore

# Good career development opportunities

# Salary up to $4200 + Other Benefits!

One of Singapore’s leading organisation in early childhood care and education is currently seeking enthusiastic candidates to join them as an Infant Care Teachers.

Job Responsibilities:

• Lesson planning and implementation of daily activities supporting the learning and development of infants and toddlers through interactive and stimulating experiences
• Daily care for the infants and toddlers
• Partner with parents to support the holistic development of infants and toddlers
• Handling queries and feedbacks from parents
• Other ad-hoc duties when required

Job Requirements:

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)

Interested and qualified candidates please email your resume in to [email protected]

Denise Charlene Tan (Ms.)

CEI Registration No.: R1104480

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

AWS + PB

Attractive benefits (Medical + Dental + Birthday Leave)

Yearly Increment

Light workload (Lesson plans provided)

No Saturdays

Job Responsibilities:

• Implementing the curriculum for the class.
• Preparing progress reports for children and developmental protfolios for the class.
• Maintaining of teaching resources, decorations and learning environment of the classroom
• Fostering positive relationships with children and parents.
• Providing timely routine care to meet the needs of the infants.

Job Requirements:

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY) – EY1/EY2
• Good communication and interpersonal skills
• A team player with passion and interest in caring for and developing infants and toddlers

Locations Available:

Pasir Panjang, Yishun, Marsiling, Ghim Moh, Holland V, Tampines, Pasir Ris, Serangoon, Bedok, Buangkok, Punggol, Woodlands, Tai Seng, Redhill, Braddell, Simei, Bedok, Clementi, Newton, Sengkang, Hougang, Buona Vista

Interested candidates please send your updated resume to [email protected] or whatsapp 93550636.

有兴趣的老师们请把简历投到 [email protected] 或whatsapp 93550636.

Join our telegram channel for the latest updates!

https://t.me/preschooljobssg

Cloud Recruitment Pte. Ltd. (23C1888)

Melodie (R22104898)

• Salary: Up to $2,800
• Location: Genting Road - Geylang
• Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Job Description:

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer
• To follow up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement:

• Minimum 1 year of relevant experience

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Are you passionate about nurturing young minds and shaping the future?

We are looking for a dedicated and experienced Student Care Teacher to join our team!

And guess what? Age is just a number here! We welcome applicants of all ages, so whether you're a seasoned educator or someone with a heart full of passion, you’re invited to apply. Experience counts more than age in our book!

We’re thrilled to partner with a distinguished organization that is committed to providing exceptional care and education for students.

About the Role:

• Work Schedule: Monday to Friday, 11:30 AM - 7:00 PM. Enjoy a balanced work-life routine!
• Experience Required: At least 5 years of experience in an After School Student Care or Enrichment Centre setting.
• Responsibilities: You'll be responsible for guiding upper primary students in their studies, focusing on Chinese, English, Math, and Science.
• Perks: We offer a vegetarian lunch daily for our teachers and organize annual staff retreats to unwind and bond.

If you're ready to make a meaningful impact on the lives of our students, we want to hear from you! Join a team where your experience is valued, and your passion for education can truly flourish.

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• To provide care and supervision for students with special needs who are attending a Special Education School from 7 years old to 12 years old, before or after school hours.
• To plan, prepare and produce materials, and conduct routines and activities with the students pertaining to physical exercises, life-skills training, activities of daily living (ADLs), hobby development (e.g. music, horticulture), and excursions according to the schedule.
• Collaborate and communicate with parents or caregivers, other programme staff and other stakeholders on the student’s progress, well-being and in advocating for the students.
• Strong interest and commitment in working with individuals with special needs (eg. Autism Spectrum Disorder, Intellectual Disability)
• Flexible to work shifts
  Participate in various organisation’s initiatives & events
• Undergraduates doing internship also welcome
• Those without experience may also apply. On the job training will be provided

Child Care Teacher [ Assistant / Infant / L1 L2 ]

• SGD 2,400 - SGD 4k++

Job Highlights

• Career Progression Opportunities
• Company Benefits & Incentives
• Great Leadership

Job Description

• North / South / East / West / Central
• 5 Days
• Childcare | Preschool
• Company Benefits & Incentives
• Career Progression Opportunities!

Job Scope:

• Responsible for implementing and execution of classroom and outdoor activities and ensuring a safe, conducive learning environment for the children
• Complete lesson evaluations/reflection
• Communicate with families on their child's progress and development
• Maintain proper children's record & prepare child's portfolio for Parent Teacher Conference (PTC)
• Maintain record keeping for centre's operation purpose - audit, licensing, tracking, monitoring.
• Active participation and sharing of ideas, suggestions, learning, concerns and challenges during meetings
• Provide coverage duties for staff on leave and other adhoc duties.
• Plan and carry out events, excursions, workshops, collaborations with community, etc.

Requirements:

• At least Diploma in Early Childhood or its equivalent
• Relevant experiences

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Create a safe and nurturing environment for infants to learn and grow

Design and implement age-appropriate activities and curriculum to support their development

Maintain a clean and organized classroom

Collaborate with teachers and staff to ensure continuity of care and education.

Patience and ability to handle high-stress situation.

Responsibilities:

• Achieve personal and group target
• Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
• Regular scalp check for customers
• Provide consultation and recommend suitable treatments for the customer
• Exercise full treatment compliance
• Provide after sales & after treatment follow up with customers
• Provide onsite training to junior/new hired consultant
• Training will be provided

Requirements:

• Willing to learn
• Service oriented and well-groomed
• Ability to work under pressure in a fast paced environment

Join a Premier Childcare Centre in Pasir Panjang!

First Konnection, a top-tier education recruitment agency, is thrilled to partner with an esteemed childcare centre in Pasir Panjang. Known for its dedication to excellence, this centre offers a warm, nurturing environment with air-conditioned facilities to ensure both comfort and optimal conditions for infant care.

Are You the RIGHT Fit?

Responsibilities:

• Nurture & Care: Provide attentive and compassionate care to infants, recognizing their unique needs and developmental stages.
• Play-Based Learning: Implement engaging activities that encourage exploration and discovery, fostering a love for learning from an early age.
• Safe Environment: Maintain a safe, clean, and stimulating environment supporting the physical and emotional well-being of infants.
• Parent Communication: Communicate effectively with parents, offering regular updates on their child's progress and daily activities.
• Team Collaboration: Work with a dedicated team to create a supportive and enriching atmosphere for children.

Qualifications (Mandatory):

• Educational Requirement: Advanced Certificate in Early Years or Higher Certificate in Infant Care. (Please note: Applications without these qualifications will not be considered.)
• Passion for Education: A deep understanding of infant development and a passion for early childhood education.
• Communication Skills: Strong ability to engage with both children and parents effectively.
• Nurturing Environment: Ability to create and maintain a nurturing and stimulating environment for infants.

Why Join Us?

• Innovative Learning: Engage in a play-based learning approach that emphasizes children's natural curiosity and creativity.
• Professional Growth: Benefit from a supportive, collaborative working environment with opportunities for professional growth and development.

Apply Today and Make a Difference!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Why us?

· AWS + Performance Bonus + Employee Excellence Award

· Reggio Emilia-inspired Curriculum

· Attractive career progression

The Role:

· Caring for infants with our infant care programme and routine care responsibilities.

· Plan and implement curriculum and programme appropriate for the child’s development, including identifying emerging trends to keep innovating.

· Building of collaborative relationships with centre staffs and families.

· Conduct routine caregiving and always looking for improvements to deliver better quality and service.

Qualifications:

· Professional Certificate in Infant Care certification (PCIC) / WSQ Higher Certificate in Infant Care (HCIC) / Advance Certificate in Early Years (ACEY) or it's equivalent recognized by ECDA

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Edlyn Koh Shiok Yun (EK566)
Registration Number: R22104566

EA Licence No: 24C2293

Infant Care Teacher

Our client is one of the major operators in Singapore. There is ample career progression within the organisation. In their ever-growing expansion, they are looking for suitable Infant Care Teachers to maintain a safe and conducive environment for infants. We are seeking a passionate and dedicated Infant Teacher to join our team. The ideal candidate will have a strong foundation in early childhood education and a genuine love for working with infants.

Would this be the next career for you?

• Responsible for all aspects of classroom management and carrying out routine care duties to ensure safety and hygiene of the infants.
• Take care of the daily routines of the infants and toddlers mainly focusing on feeding, showering, and changing of diaper, soiled/wet clothes.
• Be meticulous in recording daily routines (e.g. Milk intake, next feed timings, and diaper change).
• Confident to develop and execute development appropriate curriculum to cater to the learning abilities of the infants and toddlers between the age of 2 to 18 months following the guidelines, policies, and practices of the school.
• Able to conduct, observe and record the developmental milestones of the infants and toddlers to determine their, social, language, cognitive perceptual motor, and emotional skills.
• Keep parents informed of the infants and toddlers progress and maintain good communication rapport with parents.
• Must update activity moments and get it cleared with the principal before posting to parents.
• Need to be versatile with online and hardcopy portfolio editing.
• Always placing initiatives in providing care giving practices.
• Willing to have professional development in terms of training and upgrading skills.
• Render basic first aid when needed.
• Any other duties assigned, if necessary.

If you are someone with the following, let’s chat!

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY).
• ECDA Certified (Early Years) - EY1/EY2.
• Teachers who are currently undergoing HCIC/ACEY are welcome to apply as well.
• Create creativity among children by displaying positive energy.
• Clear communication and management skills.

Next Steps

Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Li Xuanwei, Shay R2095252

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Performance Bonus

Annual Leave

Medical & Dental Benefits

Teck Whye

Job Description:

You will be given a class of bright young minds to care for. They will be between 7 years to 12 years of age. You will be a part of nurturing and educating our future generation. Your experience, knowledge and expertise will be highly valued in the implementation of centre programs, initiatives, and events.

Working hours: 10am – 7pm; Monday – Friday

School Holidays: 7am – 7pm; Rotating Shifts

Job Responsibilities:

• To facilitate and carry out the daily operations routine.
• Assist with English & Chinese Homework and Assessments.
• Setting up appropriate classroom rules and cleanliness of the classroom.
• Ensure the children are safe at all times and supervised appropriately and orderly.
• Foster a joy for learning and provide emotional support, care and concern as well as encouragement should the need arise.
• To be familiar with a student's medical conditions and dietary restrictions, etc.
• To adhere to the specific guidelines given by the Centre Manager as well as the roles assigned by the Centre Manager
• To work as a team and share the collective responsibilities
• Assist the children in their homework, spelling and assessment activities.

Requirements:

• Minimum O Levels with 1-2 years of relevant experience
• Candidates with prior experience in giving Tuition Lessons preferred
• Good communication and interpersonal skills
• Love working with children
• Responsible
• A team player with passion in equipping and inspiring young lives.

Interested candidates please kindly send your updated CV to [email protected] or whatsapp 8952 8009 to apply!

Cloud Recruitment Pte Ltd (23C1888)

Sarah (R23112021)

Performance Bonus

Annual Leave

Medical & Dental Benefits

Monday - Friday

Bukit Panjang

Job Description:

You will be given a class of bright young minds to care for. They will be between 7 years to 12 years of age. You will be a part of nurturing and educating our future generation. Your experience, knowledge and expertise will be highly valued in the implementation of centre programs, initiatives, and events.

Working hours: 10am – 7pm; Monday – Friday
School Holidays: 7am – 7pm; Rotating Shifts

Job Responsibilities:

• Manage Centre Operations: Oversee and ensure the quality and smooth functioning of the centre’s activities and services. Oversee children’s meals and routine care as well as tutoring them in their homework, spelling and assessments.
• Staff Leadership: Provide direction and support to staff, fostering a positive, welcoming, and supportive environment.
• Activity Planning: Organize and coordinate engaging activities and holiday programs for children.
• Character-Building Programs: Develop and implement programs focused on character development for youth.
• Stakeholder Engagement: Build strong relationships with parents, volunteers, and other stakeholders.
• Referral and Assistance: Identify and refer children and families to appropriate resources and support services when needed.
• Inter-Departmental Collaboration: Work with other departments to create and deliver programs that address the needs of children effectively.

Requirements:

• Minimum O Levels with 1-2 years of relevant experience
• Candidates with prior experience in giving Tuition Lessons or possess both English and Mandarin content knowledge for primary level homework guidance preferred
• Good communication and interpersonal skills
• Love working with children
• Responsible
• A team player with passion in equipping and inspiring young lives.

Interested candidates please kindly send your updated CV to [email protected] or whatsapp 8952 8009 to apply!

Cloud Recruitment Pte Ltd (23C1888)

Sarah (R23112021)

Telegram Handle: Preschool Jobs Singapore

St Joseph's Home, a Person-centred residential healthcare facility located in Jurong West, is redefining the way we take care of our elderly, and would like to invite suitable candidates to apply for the position of:

Care Assistant (Residents’ Engagement)

Job Description:

- Involved in organising meaningful activities for and engaging with our residents, including:

- Building rapport and befriending them

- Escorting them during their walkabouts

- Being involved in residents’ social activities and programs

- Involved in the safe preparation and administering of meals to residents

- Assist in maintaining the inventory of supplies and equipment in assigned work-area, including ensuring safety, cleanliness and hygiene standards

Key Requirements:

- Secondary education

- Ability to perform shift duty is an advantage

- A team player with good interpersonal and communications skills

- Good communications skills

- Ability to communicate with our residents in Chinese or dialect will be advantageous

Benefits:

- Annual leave, Medical and Dental reimbursement schemes

- Meals during duty-hours will be provided

Applicants are invited to write with comprehensive resume, state current and expected salaries and enclose a recent photo to:

[email protected]

Are you passionate about nurturing young minds and shaping the future?

We are looking for a dedicated and experienced Student Care Teacher to join our team!

And guess what? Age is just a number here! We welcome applicants of all ages, so whether you're a seasoned educator or someone with a heart full of passion, you’re invited to apply. Experience counts more than age in our book!

We’re thrilled to partner with a distinguished organization that is committed to providing exceptional care and education for students.

About the Role:

• Work Schedule: Monday to Friday, 11:30 AM - 7:00 PM. Enjoy a balanced work-life routine!
• Experience Required: At least 5 years of experience in an After School Student Care or Enrichment Centre setting.
• Responsibilities: You'll be responsible for guiding upper primary students in their studies, focusing on Chinese, English, Math, and Science.
• Perks: We offer a vegetarian lunch daily for our teachers and organize annual staff retreats to unwind and bond.

If you're ready to make a meaningful impact on the lives of our students, we want to hear from you! Join a team where your experience is valued, and your passion for education can truly flourish.

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Working Days: 5 days/week – 44 hrs (3 shifts)

Salary: $2,200 to $3,100

Potong Pasir

The Youth Care Worker is responsible with delivering trauma-informed care, supervision, and management to female adolescents who have faced abuse or neglect. Focused on enhancing wellness and quality of life, the Youth Care Worker ensures that the residents' basic personal, physical, emotional, spiritual, mental, educational, and social needs are comprehensively addressed.

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

Youth Mentors are required to work with young beneficiaries with complex trauma

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders
• Ability to interpret data, visualize and derive insights to drive outcomes
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Interested candidates kindly click the APPLY NOW button or email updated resume to [email protected]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted applicants would be notified.

Alwin Goh Jun Hao

Registration Number: R2095575

Dynamic Human Capital Pte Ltd | EA License No: 12C6253