Total 10,959 customer experience manager job vacancies in Customer Service category in Singapore

Our client looking for a Customer Service Assistant (3 to 6 months contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.
• Invoice & Admin relevant experiences.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Job Description

• Planning and coordinating PR programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Provide exceptional customer service by promptly and professionally responding to customer inquiries through various channels such as phone, email, social media, or in-person interactions
• Build and maintain strong relationships with customers,vendors,stakeholders to understand their preferences, requirements, and feedback
• Communicate effectively and professionally with customers, vendors, stakeholders, colleagues, and other departments within the organization
• Provide administrative support assistance and other ad-hoc jobs if required

Requirements

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication skills
• Good organizational and time management skills
• Attention to detail and a commitment to providing high-quality service
• Flexibility to adapt to changing customer needs and work schedules
• Knowledge of industry-specific products or services (preferred)

Salary: S$3500

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown

Contract Period: Yearly renewable based on performance and business needs

Job Responsibilities:

The role responsibilities:

• Reports directly to the Quality Service Experience Manager (QSM)

• Responsible in providing excellent service to all customers

• Handle mailbox enquiries and resolve customers issues via email communication and personalised calls

• Ensure accuracy of data collected from the customers

• Maintain and update the survey database with proper notes indicated in the system

• Responsible for distributing enquiries and follow ups to relevant teams, stakeholders and departments

• Fulfil the service level agreement by responding to all emails within 3 working days turnaound time and ensure prompt follow up on cases

• Provides daily email summary report to the QSM

• Escalate to the QSM on challenging issues or complaints received through mailbox channels

• Work closely with inbound/outbound Project Experience managers in developing quality service operational SOPs and processes

• Analyses service quality across the contact centre and provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence

• Using various data such as contact centre daily service level, customer satisfaction, surveys data accuracy and call/complaint logs to develop strategies and techniques which enhances the overall effectiveness of the contact centre operations

• Train and guide employees to create a culture of service excellence

• Any other ad-hoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience providing training or audit

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Job Responsibilities:

- Process letters and emails correspondences to customers upon request

- Attend to incoming General Hotline calls

- Manage customer enquires via livechats

- Handle customer enquiries on payment arrangement and reconnection

Job Requirements:

- Minimum 2 years of relevant work experience in customer service

- Ability to multitask, organize and prioritize work

- Ability to work independently while being a cohesive team member

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Our client looking for a Customer Service Assistant (3 to 6 months contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.
• Invoice & Admin relevant experiences.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

About Vantage Data Centers

Vantage Data Centers is committed to being a workplace of inclusion, equality, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Vantage’s business is growing exponentially, through a combination of greenfield market expansion and acquisitions across all three regions (North America, EMEA and Asia Pacific).

Site Operations Department

Vantage Operations is responsible for the overall health and wellbeing of all mechanical and electrical systems, building maintenance, customer service and performance of all data modules across all our properties. We build and maintain strong customer relationships through transparency of performance related metrics which prove our performance and inform our maintenance approaches.

As a part of the Vantage Operations team, the Customer Experience department is responsible for managing all aspects of the customer relationships from the inception of the lease by ensuring that data modules are delivered, monitored and maintained per contracts; supporting customer requests and audits to prove compliance; providing customers with visibility to performance and maintenance of their data modules on our Portal; tracking and reporting on customer service levels (SLAs); producing monthly customer electricity bills based on consumption; and generating regulate reports, analytical insights and forecasting for Operations and the Executive Leadership team. The Customer Experience department works closely with all Vantage departments to ensure customer success throughout construction and delivery and ensures the sites are operated to world class standards.

Position Description

Vantage is looking for an ambitious, detail-oriented, resourceful Senior Manager, Customer Experience to establish and maintain customer relationships and promote customer satisfaction across the Asia Pacific region. You will be the interface for Vantage Customers to ensure that their needs are being met and will coordinate throughout all Vantage departments to support customer requests. Core responsibilities of the Customer Experience team include project support, construction reviews, data module fit-out coordination, customer onboarding, customer audits, performance reporting, customer tooling, and more. A successful candidate will cooperate with the Sales organization to develop custom solutions to ensure customer loyalty.

Essential Job Functions

• ·Serve as the primary point of contact for customers, managing customer escalations through right contact within Vantage, ensuring a seamless customer experience
• Understand the customers business and be able to be proactive in our approach to establish and maintain excellent customer relationships
• Establish key relationships with customers personnel, e.g., Operations, Construction, Security and EHS
• Develop key relationships within Vantage to ensure a smooth transition of services for each customer from initial contract through to live operations
• Ensure compliance to Vantage standards and customer leases
• Report on performance through KPIs to Vantage customers, sales, and executives
• Develop and document processes and procedures for customer support

Duties

• Perform all internal and external onboarding activities for new customers
• Interface directly with customers on a regular basis for reporting and requests
• Create custom reports for customers
• Identifying areas of improvement and feeding back these items to the Vantage teams
• Hold SLA compliance MBR and QBRs
• Gather customer requirements and participate in the solution design and quoting process
• Collaborate with internal and external Vantage teams to complete activities on time
• Develop and maintain documentation for each customer
• Support all financial and billing processes
• Manage customer facing projects and activities
• Maintain compliance to Vantage standards and customer lease obligations
• Support the operations teams with any operational incident reports and reviews with customers

Job Requirement

• Degree level qualification in Business Administration, Computer Science, Sales, related field or equivalent experience, required
• 8+ years of experience in one or a combination of the following: Data Center Operations, Project Management, Customer Support, or Sales is required.
• Data Center, high-tech, or rapid growth industry experience is strongly preferred, but not required
• Prior experience supporting an ITIL based Service Management program
• Ability to read and interpret electrical one-line diagrams, a plus
• Experience with contracts management and RFPs
• Proficient with Microsoft suite including Excel, Word, Power Point, Project, and Visio
• Problem solving skills to troubleshoot and resolve customer requests
• Excellent verbal and written communication skills
• Time management and multitasking skills to handle multiple tasks and clients at once
• Motivational and negotiation skills
• Strong organizational skills and attention to detail
• Travel required is expected to be 20%, but may increase over time as the business evolves

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Safety and security always matter. During COVID, all positions that can work remotely have been, and appropriate steps have been taken to ensure the safety of employees in any position essential to be on site. Regardless of where you are working, technology to work effectively is provided on or in advance of your first day of employment.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 conveniently located branches across the island. To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.

The Group has recently acquired a new building to set up the 8th branch in the next few months. Coupled with expansion of existing branches, Storefriendly plans to expand by more than 30% in 2024. Therefore the Group is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Job Scope

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required
• No shift hours - suitable for candidates who value work-life balance.
• Company will consider posting to most convenient branch for candidate.
• Attractive allowances and performance incentives based on achievement of KPIs.
• Company structure facilitates career progression and job specialisation.

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for someone who is:

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Your Role

We are looking for a Call Centre Executive to provide administrative support for corporate and insurance patients.

What Will You Do

• Manage and provide administrative services such as assisting patients with their appointments and making arrangement pertaining to their medical treatments.
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

What Do We Want

• At least an O Level or equivalent.
• Have experience as a Cabin Crew.
• Good interpersonal and communication skills.
• 5 days work week.

Job Summary:

· Basic up $5,500 + AWS + VB

· 9am to 6pm (Mon to Fri) ; 9am to 1pm (Sat)

· Both position Alternate half Sat upon confirmation

· Seng Kang

Job Responsibilities:

· Receiving the instruction from the Director / Team Manager (Operations).

· Be responsible for supervising all onsite staff and all service providers of the Management Corporation to ensure that they carry out their duties and responsibilities properly and efficiently.

· Be responsible for running management corporation meetings, taking action for issues arising, including meeting contractors on site and liaising with owners and tenants.

· Must implement, if necessary, corrective action to ensure the continuity of the firm’s corporate objectives.

· To maintain, develop information and communication with Council/Subsidiary Proprietors/Occupants of the Management Corporation and Head Quarters. Assist the Management Corporation to uphold the by-laws and make recommendations to Management Corporation for improvements.

· Keep the Management Corporation informed on all matters regarding the maintenance and management of the Estate and any changes of regulations relating thereto. Make recommendations with the approval or knowledge of the Director (Operations) to the Management Corporation for the improvement of the Estate.

· Prepare and thereafter convene the Council Meetings and General Meetings of the Management Corporation including drafting of budgets and cash flows and record minutes thereof.

· Attend to all correspondence, statutory notifications and enquiries on behalf of the Management Corporation .Liaise with contractors, solicitors, auditors and relevant government authorities.

· Attend to all complaints, queries and suggestions Ensure all necessary government licences and permits are applied or renewed on time Carry out the necessary audit of the inventory record according to the SOP of the company.

· Prepare or arrange for the preparation of specifications and documents for the calling of quotations. Administer contracts renewals and issue of contracts.

· Prepare and implement an overall planned preventive maintenance programme in the form of a maintenance work schedule and supervise and/or conduct regular inspections of the Estate.

· Supervise and ensure that all routine maintenance work and service contracts are properly carried out according to the terms and conditions of the contracts.

· Supervise to ensure that repairs and replacement works are carried out properly by the contractors, sub-contractors, specialist according to the terms and conditions of the contract and is empowered to issue minor work orders up to $500/- per item (subject to not more than 5 items per month) and certifying all work or purchases done.

· Implement and carry out arrears collections in accordance with the Arrears Management Procedures of the Company.

· Report to Director (Operations) for all matters of significance.

Requirements:

· Professional Certificate/ Diploma or Degree in Real Estate.

· Previous experience in managing condominiums, industrial or commercial buildings Good interpersonal, communication and leadership skills.

· Knowledge of Management Corporation Strata Title (MCST) and Building maintenance & Strata Management (BMSM) Act.⁠Excellent communication skills.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

Responsibilities:

• Handle all communications and documentations in regards to Town Council matters.
• Maintain records and files and ensure they are organised.
• Ensure that the particulars of tenants and property owners are up to date.
• Follow the directives of the Town Council and manage insurance plicies
• Notify the Town Council when any notices are served from government bodies.
• Manage common property and facilities usage and grant approvals when needed.
• Issue notices to property owners, tenants or other uses where breaches in Town Council bylaws occur.
• Facilitate applications and liase with government departments where official approval is needed.
• Manage applications, permits, waivers, and handle appeals, making sure they align with the Town Council standards.

Requirements:

• Min GCE O Level in any field with 1 year of administrative support experience
• Has an eye for detail and possess a dynamic, committed attitude with strong sense of initiative
• Knowledge of Microsoft Office
• Working hours : Mon to Fri 8.30am to 5.30pm, Alternate Sat 8.30am to 12pm (5.25 days work week)

Working Location: Ang Mo Kio Town Council

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication & interpersonal skills

Your Role

We are looking for an experienced Customer Service Officer to assist with the daily operations of shipping and freight forwarding services.

What Will You Do

• To attend to customers' and agents' inquiries and complaints.
• To arrange trucks and collection of cargo.
• To prepare booking and shipping documentation.
• To coordinate and monitor shipments with carriers and clients.
• To process custom permit.
• Ensure all cargoes are in good condition and if any damage shall revert to customer.
• To inform the shipper of any changes in vessel details or delay in arrival date.
• To assist with billing and closing jobs.
• To support all aspects of sales and operational activities.
• To perform other ad-hoc duties as assigned by the supervisor.

What Do We Want

• At least a Diploma in Logistic or Transportation or equivalent.
• At least 2 years of relevant experience, preferably in Freight Forwarding or Shipping industry.
• Good knowledge in MS Office applications, Permit, Portnet.
• Have knowledge in shipping systems, eg. online booking, declaring custom permit.
• Good interpersonal and communication skills.

Job Summary:

· Basic up $5,500 + AWS + VB

· 830am to 530pm (Mon to Fri) ; 830am to 1230pm (Sat)

· Both position Alternate half Sat upon confirmation

· Yio Chu Kang

Job Responsibilities:

· Receiving the instruction from the Director / Team Manager (Operations).

· Be responsible for supervising all onsite staff and all service providers of the Management Corporation to ensure that they carry out their duties and responsibilities properly and efficiently.

· Be responsible for running management corporation meetings, taking action for issues arising, including meeting contractors on site and liaising with owners and tenants.

· Must implement, if necessary, corrective action to ensure the continuity of the firm’s corporate objectives.

· To maintain, develop information and communication with Council/Subsidiary Proprietors/Occupants of the Management Corporation and Head Quarters. Assist the Management Corporation to uphold the by-laws and make recommendations to Management Corporation for improvements.

· Keep the Management Corporation informed on all matters regarding the maintenance and management of the Estate and any changes of regulations relating thereto. Make recommendations with the approval or knowledge of the Director (Operations) to the Management Corporation for the improvement of the Estate.

· Prepare and thereafter convene the Council Meetings and General Meetings of the Management Corporation including drafting of budgets and cash flows and record minutes thereof.

· Attend to all correspondence, statutory notifications and enquiries on behalf of the Management Corporation .Liaise with contractors, solicitors, auditors and relevant government authorities.

· Attend to all complaints, queries and suggestions Ensure all necessary government licences and permits are applied or renewed on time Carry out the necessary audit of the inventory record according to the SOP of the company.

· Prepare or arrange for the preparation of specifications and documents for the calling of quotations. Administer contracts renewals and issue of contracts.

· Prepare and implement an overall planned preventive maintenance programme in the form of a maintenance work schedule and supervise and/or conduct regular inspections of the Estate.

· Supervise and ensure that all routine maintenance work and service contracts are properly carried out according to the terms and conditions of the contracts.

· Supervise to ensure that repairs and replacement works are carried out properly by the contractors, sub-contractors, specialist according to the terms and conditions of the contract and is empowered to issue minor work orders up to $500/- per item (subject to not more than 5 items per month) and certifying all work or purchases done.

· Implement and carry out arrears collections in accordance with the Arrears Management Procedures of the Company.

· Report to Director (Operations) for all matters of significance.

Requirements:

· Professional Certificate/ Diploma or Degree in Real Estate.

· Previous experience in managing condominiums, industrial or commercial buildings Good interpersonal, communication and leadership skills.

· Knowledge of Management Corporation Strata Title (MCST) and Building maintenance & Strata Management (BMSM) Act.⁠Excellent communication skills.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

Customer Service & Admin

Working hours: 5 days/ 5.5 days (9am-6pm)

Location: Ubi/ Tai Seng

Salary: $2,200 - $2,500

Job Description

• Handle the customers inquiries promptly, providing excellent customer service

• Following up with customers on their enquiries

• Coordinate with external suppliers & installers for orders updates

• Coordinate with sales team for scheduling of orders

• Update/Maintain customer order information in the company’s system

• Ensure the timely processing of company’s billings to facilitate smooth accounts receivable

• All other adhoc admin duties

Job Requirement

• Have experience in Customer Service & coordination/ project management skills

• Able to work independently and detail-oriented person

• Fast and efficient person

Preschool Centre Manager
Salary: $4,000-$6,000

Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• min 2 years in teaching position certify as L2 by ECDA

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Responsibilites:

• Provides positive customer experience with fair, friendly and courteous service over the fuel kiosk counters
• Maintains a safe and clean working environment eg clearing of eg clearing of rubbish, sweeping, cleaning of dispensers, cleaning of oil spills, etc.
• Changing of receipt rolls on fuel dispensers
• Traffic controlling due to heavy traffic
• Answers customers’ questions about the products and/or service
• Report issues, failure of equipment and incidents to the Operations Supervisor (Ops Sup)

Job Requirements:

• GCE O, N Levels or Secondary education
• Must be able to perform rotating shifts including midnight shift and cross-deployed between different fuel kiosk stations when required
• Basic computer skills and knowledge
• Able to commit long term part-time contract basis
• Able to commit work during weekdays /weekends and public holidays (day, and night shifts according to roster schedule)

Preschool Centre Manager
Salary: $4,000-$6,000

Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• min 2 years in teaching position certify as L2 by ECDA

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

[6 months contract]

Job Description

To perform the customer services duties such as:

• Manage and reply to the public or commuters' enquiries on taxi related matters.
• Follow communication procedures, guidelines and policies.
• Acknowledging and resolving public or commuters' enquiries/feedback.

Job Requirement

• GCE"O" Level
• Proficient in MS Office
• Team player
• Able to multitask.
• Able work with minimal supervision

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

1. Arranging on daily schedule

2. Handle customer service hotline & provide first level of support over the phone or email

3. Follow-up on outstanding cases and perform call back to customers if necessary.

4. Liaise with customers on the site jobs and making arrangemenet with clients when required

5. Administrative duties where applicable to support operations.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodleigh)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm

Working Location: Vision Exchange (Jurong East)

Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279