Total 19,563 customer service manager job vacancies in Customer Service category in Singapore

Customer Service Reception

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Your Role

We are looking for a Customer Service Officer to manage order processing and input data accurately into relevant software.

What Will You Do

• To manage order processing and input data accurately into relevant software or programs.
• To conduct thorough verification checks to ensure the accuracy of entered data before forwarding orders to the Production Department.
• To maintain an organised filing system for all paperwork utilised in data entry processes to preserve records of original documents.
• To offer administrative assistance and undertake additional tasks as required.

What Do We Want

• At least an ITE Higher Nitec or equivalent.
• At least 2 years of experience in related position.
• Proficient in computer skills and comfortable with using various software and programs.
• Good interpersonal and communication skills.

Responsibilities:

• Perform maintenance and repair tasks on various equipment and machinery.
• Diagnose technical issues and provide solutions to ensure efficient operation.
• Conduct routine inspections to identify potential problems and prevent breakdowns.
• Install and set up new equipment according to specifications.
• Collaborate with team members to complete service tasks within deadlines.
• Maintain accurate records of service activities and performed repairs.
• Adhere to safety protocols and guidelines at all times.

Requirements:

• Diploma or Nitec in Electrical Engineering or equivalent.
• At least 1 year working experience as a service technician preferred.
• Strong technical knowledge and troubleshooting skills.
• Ability to read and interpret technical manuals and diagrams.

Interested candidates who wish to apply for the advertised position, please send in your latest resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Responsibilities:

• Enter document data and review customer orders.
• Collaborate to monitor and ensure order accuracy and on-time delivery.
• Proofread paperwork and maintain records.
• Operate office equipment and handle calls professionally.

Basic Qualifications:

• Fluent in English, with clerical and computer skills.
• Customer service experience and proficiency in Microsoft Office.
• Ability to handle high order volume in a fast-paced environment.
• Experience with International Trade team preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Primary Responsibilities:

• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS.
• To develop and maintain close business contact with the in-house guests to provide a positive impression.
• Handles all incoming calls from internal or external parties to address the needs of all guests. Ensures that every call received is attended to promptly and pleasantly, takes messages accurately and delivers all wake-up calls request timely in accordance with guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences.
• Ensure timely reply to any guest enquiries via websites and email enquiry.
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay experience.
• To ensure all guests data are updated in PMS system.
• To be well equipped with Food and Beverage knowledge and skills to facilitate Lounge operations during breakfast and to always follow Food and Beverage Safety and Hygiene policies and procedures.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Work closely with the team & other departments to ensure all information are shared promptly.
• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism.
• Performs Cashier-related function such as posting charges to guest as well as ensuring all transactions are well accounted for. To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
• Develop the desired salesmanship skills to maximize on the room revenue and provide our guests with options. He/she must be knowledgeable to present pricing options/alternatives to meet guests’ request.
• To be well versed in property’s standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment. Ensuring that all Key Policies of this hotel are enforced and adhered to.
• To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
• To prepare welcome folders and relevant materials for LSG guests and before the arrival.
• Handling all incoming calls from internal or external parties in a promptly and pleasantly manner.
• To continuously strive to meet Front office objective i.e. up-selling, guest preferences, Discovery Loyalty Programme etc.
• To ensure all vouchers, such as rebate, paid out’s, voided etc for the AGRM/OM has proper authorisation before submission to Finance department.
• To perform other duties assigned by the Management from time to time.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook and Workplace Safety and Health as well as to highlight any issues that may cause harm for both staff and guest.

Requirements:

• Experience in Guest Service is an advantage
• Minimum GCE O Level

HOW TO APPLY:

Interested candidates, please submit your updated resume in MS WORD Format to

Dora Gan Xin Ping (R2311584) d[email protected]

Attn: Dora Gan Contact 8488 0403 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application

Customer Service Reception

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Interested candidates please send your updated resume via [email protected] or

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Prepare documents for execution
• Handle and attend to clients’ incoming enquiries
• Provide administrative support when required
• Other ad-hoc duties when assigned

Job Requirement:

• Meticulous and detail-oriented
• Cheerful with Pleasant Personality, Good Team Player
• Good communication Skills – Verbal & Written
• No experience required, training will be provided

Roles & Responsibilities

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

Responsibilities

• Tender service compliance review

o Participate in tender compliance review to ensure Ensign team capable of delivering contract obligations

• Consultant to customer / single point of contact

o Tactical point of contact for customer administrators and Ensign. Provide technical subject matter expertise to advise on the implementation and operationalization of MSS

• Ensure SLA compliance for service rendered

o To ensure MSS & DM teams deliver SLA as per contract

• Facilitate and managing customer requests

o Ensure Service Request(s) and Change Request(s) are reviewed and tracked

• Manage Ongoing activities across the contract

o Work side-by-side with Ensign team and customer to create implementation and success plans that ensure business and security program alignment

• Manage OnDemand activities across the contract

o Attending to customer requests/queries/complaints/feedback

• Project documentation

o To ensure documentation (i.e., baseline/standing orders/monitored asset-list) for the services are up to date

• Assist in up-selling Ensign services

o Partnering Ensign account managers and pre-sales to Ensign services (i.e., via probing clients for road-maps)

• Troubleshooting & Incident handling

o Work with Ensign support teams for troubleshooting. Engage with Technical Support to help work technical issues to completion

• Facilitate Ensign internal/external audit requirement

o Work with relevant Ensign stakeholders for internal and external auditing / assessment. (OSPAR audit/Internal audit/Risk assessment/BizSafe)

Requirements

• Diploma in Information Technology / Information Systems / Computer Science, Business IT or other relevant disciplines.
• At least Four (4) years of IT Service Outsourcing experience with proven ability to work with internal and external parties.
• Excellent interpersonal skills both in written and presentation.
• Strong business acumen and customer focus.
• Demonstrate the drive to excel and achieve goals.
• Self-motivating and pro-active in heading off problems and in identifying new opportunities on the account for Ensign.
• Strong analytical and problem skills, combined with the ability to provide quick resolution to problems.
• Preferred Skills /Qualities Technical knowledge in IT technology (Operating Systems, Network, Databases).
• IT Services Management experience preferred.
• Project management experience preferred.
• Relevant Project Management certification preferred. Cyber Security knowledge preferred.

• Offer comprehensive technical support for ‘in service’ Terex AWP/Genie machines
• Collaborate and communicate effectively with fellow Technical Services, Sales and team members within other business functions
• Gain a comprehensive commercial understanding of the Terex AWP strategy and route to market and customer base. Through this awareness identify and support commercial opportunities within the Technical Services team
• Thorough Examination and certification - perform mandatory inspections on all AWP machinery to Genie or local governing standard
• Service and repair of machines at customer locations / sites or Terex facilities as required to ensure conformance with manufacturers specifications and company policy
• Carry out assessments/inspections and report findings (including BOM, estimated Labour and plan of action) on AWP machinery
• Interact with fellow team members to ensure accurate and timely sharing of information both technical and commercial
• Notify appropriate team member of any defective or unsafe equipment
• Inspect and test wiring and circuitry and replace faulty parts
• Clean parts and equipment using chemical solutions
• Apply finishes and surface coatings to products, using chemicals or by spray painting
• Carry out basic quality checks and support the quality program though closed loop reporting
• Accurate and timely completion of all relevant reports and documentation in support of standard operating procedures

Education / Qualifications:

• Technical Diploma or Degree in Engineering
• Minimum of three years’ experience gained working on MEWP’s in the Powered Access Industry
• Previous experience working in plant, diesel engines, auto electrics, hydraulics, diagnostic fault finding with lifting equipment and servicing MEWPsDriving Licence
• Preferred candidate will have IPAF operators’ licence or Genie operator’s licence
• Valid forklift licence (preferred)
• Valid CAP Certification (IPAF Competent Assessed Person) (preferred

• Salary: $2,200 - $2,800
• Location: Genting Road - Geylang
• Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Minimum 2 years of relevant experience

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of personnel protection equipments, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To provide support to other service activities that may be assigned in the course of work
• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company. Position

Job requirements

• Min. NTC 2 or Diploma in Mechanical/Electro-Mechanical Engineering. Related Experience
• Preferably 1 to 2 years’ experience in service/engineering position in similar industry
• Experience in SCBA/ Respiratory Equipment is required for the role

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Michelle (Magdelene) (R21101623)

Recruit Express Pte Ltd (99C4599)

Job Description:

• Greeting customers and serving customers
• Serving and giving presentations of food & drinks to guests as well as settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Other ad-hoc duties

Job Requirement:

• Able to communicate in English
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working in F&B industry is advantageous. *but not mandatory

Customer Service Reception | Up to $3.5k | Somerset

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Roles & Responsibilities

The role requires an individual with an outgoing personality who strives to provide our guests with the highest customer service while ensuring procedures and protocols are fully followed. Attention to detail will be crucial to ensure that our guests have an exceptional experience.

Job Descriptions

• Ensuring that standards are met at all times.
• Assists with the smoothness and efficient service of the outlet.
• Maintains the cleanliness of the restaurant front/back of the house.
• Responsible for handling food and beverage orders and serving guests.
• Possess the knowledge to upsell, well-versed in all aspects of the menu.
• Support the Restaurant Manager in achieving all goals and Key Performance Objectives.

Job Requirements

• Minimum 1 year and above of work experience.
• Hardworking, motivated, serious, team player and passionate about food, beverage and service.
• Able to communicate effectively with all levels of employees.
• Excellent communication skills, a proactive problem solver.
• Positive “can-do” attitude, motivated, and passionate

Process custom declaration, B/L & insurance. Liaising with shipping agents, oversees counterparts & local vendors. Manage shipment arrangement for cargo clearance for delivery by air & sea freight

Provide administration support to sales department.

Email resume to [email protected] or call 62643988 ext. 209 (Poh Lin).

AUTOMOBILE INDUSTRY

Job Scope:

• Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners
• Deliver embracing customer consultation with tailored sales process with great focus in explaining and guiding on the vehicle configuration, financial consultation, purchase journey
• Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
• Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
• Implement task monitoring mechanism that allows immediate follow up on all outstanding matters promptly with the team

Requirements:

• At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales

Interested applicants can send their detailed resumes to [email protected] or call Jane @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

Company Registration No. 199601303W

EA Licence No. 99C4599

Join JPMorgan Chase, where you can provide excellent client service as part of the Fixed Income, Currencies and Commodities (FICC) eCommerce Client Service (eCS) team. We offer 24/5.5 pre-execution operational support for the Investment Bank’s electronic trading platforms, serving a diverse range of clients. eCS are part of the newly formed Digital Client Services, a team tasked to reimagine the client experience and unlock the value in client service.

As a FX and Commodities eCommerce Client Service Associate in FICC eCommerce Client Service (eCS) team, you will be responsible for client onboarding, product enablement, technical support and client queries resolution.

Job responsibilities

• Be responsible for timely and accurate enablements of clients and users onto e-Trading platforms (internal and vendor)

• Provide Training’s and Demo’s to clients of JPM in-house e-Trading platforms

• Participate in regional and global projects with focus strategic reengineering that accelerate our current onboarding queues to meet SLAs determined by the business

• Generate data and information to help aid business decisions and drive management resourcing

• Identify and remediate rapidly for any client issues/queries raised by Front Office, Middle Office, Back Office and/or the client

• Liaise internally to resolve client system access and connectivity issues

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Finance, Economics or other related disciplines

• Minimum 2 years of working experience in bank or financial services

• Proactive and willing to drive new initiatives and changes

• Good analytical skills, due diligence and attention to detail

• Excellent interpersonal skills, good attitude, and strong communication / presentation skills

• Able to multi-task and work in a very fast-paced environment

Preferred qualifications, capabilities, and skills

• Client service experience preferred

• Familiarity with eCommerce space is preferred

• Mandarin or Japanese fluency would be advantageous as to support clients from Chinese or Japanese Market

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=5b7e00d3c712ffb182e973dad6291c7f

Job Scope

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Location: Bugis

Working Hours: Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)

Salary: Up to $3,800 basic + Variable Bonus + AW

Candidates need to be comfortable liaising with Suppliers

Prepare Purchase Orders (PO) to suppliers.

Responsibilities:

Customer Service

• Prepare quotations and process purchase orders from customers

• Handle and assist customers on their sales enquiries via emails and phone calls

• Process claims arising from shipment delays, defective items, wrong pricing, etc.

• Rectify part number errors, request lead time changes to suppliers

• Liaise with stakeholders on customers’ orders

Purchase Operating Control

• Prepare Purchase Orders (PO) to suppliers.

• Stock allocation

• Liaise with internal Customer Service Team and Business Development Team on stock availability.

• Check lead-time, expedite deliveries by suppliers and update system in a timely manner.

• Liaising and follow up delay with stakeholders

• Liaise with various parties on cancellation, lead time and expedite request. Others

• Assisting the supervisor with daily operation / activities.

• Provides guidance to junior team members.

Requirement:

• Diploma holders and above

• Minimum 2 years relevant working experience

Grace Koa

Reg No.: R23115224

EA Licence no.: 21C0845

• Taking order
• Serving food & beverage to guest
• Ensure cleanliness of restaurant
• Any other ad-hoc duties as assigned

Requirements:

• Working Hours: 5 day work week, shift based
• Location: Promenade
• Salary: Up to $2600
• Able to start work on short notice or immediate

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

• Ensure effective and timely follow-up as promised to customers.

• Alert management of issues and concerns that require escalation for complete resolution.

• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

• Work closely with stakeholders on the service request requirements.

• Deliver service requests within stipulated service standards.

• Undertake projects or other responsibilities as assigned.

Skills/Requirement

• Preferably ’A’ Levels or Diploma holder with relevant working experience.

• Good interpersonal and communication skills.

• Meticulous and detailed-oriented.

• High level of integrity, takes accountability of work and good attitude. Work well independently as well as in a team."

Customer Service Reception

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279