Total 19,531 customer service manager job vacancies in Customer Service category in Singapore

• Lead, manage and coach the Asia Pacific team of customer service personnel in Asia Pacific region.
• Develop customer service policy and procedures.
• Establish and monitor meaningful service metrics.
• Audit customer service procedures and trends and determine system improvements.
• Manage the Order to Cash process for various product lines.
• Drive business simplification to increase productivity and reduce cost.
• Manage manpower requirement and grow the team to support business growth.
• Work with various stakeholders on inbound and outbound logistics.
• Answer customers’ questions, resolve problems, and maintain customer satisfaction by providing problem-solving solution.
• Attend to service-related customer feedback. Timely investigate root causes of non-conformance incidents and recommend preventive actions.
• Liaise with banks, foreign consulates, statutory boards, and external parties as necessary on trade financing and documentation issues.
• Undertakes ad-hoc projects.

Qualifications/Experience:

• A degree in business, industrial engineering or a related field.
• Minimum 10 years’ work experience in customer service, material management or business planning area, preferably in a chemical company.
• Minimum 5 years’ experience in managing or supervising people.
• Ability to communicate effectively, make sound decisions and lead by example.
• Possess in-depth knowledge of Order to Cash, Shipping and Trade Financing processes.
• Proficiency in Microsoft Office and SAP.

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume. We regret only shortlisted candidates will be notified. Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website https://www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Sook Fun

EA Personnel Reg No: R2311798

Job Description & Requirements

We are a Premium Student Care Brand in Singapore. Our dynamic centres located at the Flow@East Coast, Link @896, Aranda Country Club are looking for aspiring, mature and passionate Assistant Student Care Centre Managers! The successful incumbent can look forward to being part of the highly committed & fun-loving teaching team in their journey to uphold the high-quality early learning environment for our young learners.

Branch Managers [-]
Interested in educational leadership? We are looking for energetic and confident self-starters with good leadership qualities, organisational and communication skills to manage our branches.

Job Description:

• To ensure the smooth day-to-day running of the Branch.
• To ensure that the welfare and needs of the children are met at all times.
• To act as a role model for the Company to the parents and keep the Management updated of any issues.
• To ensure staff are motivated at all times and maintaining high enrolment levels.

Requirements:

• Proven track record as a leader and an effective team player
• Patient and genuine love for children
• Self-motivated and able to motivate others
• Good organisational and project management skills
• Excellent interpersonal and communication skills
• Willingness to attend workshops and staff meetings
• Initiative and ability to excel under pressure
• Good work ethics and uphold a professional disposition at all times
• Familiar with student care or primary education
• Minimum qualifications: Diploma

Candidates who are keen building a solid teaching career and be a part of the ‘kampung spirit’ family are welcome to send an updated resume to [email protected]

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Office location: East (Near Expo MRT)

5 days’ work (9am to 5.30pm)

Salary range: $4,000 - $5,000 (with AWS & Variable Bonus)

Leave, medical and dental benefits, insurance provided

Transportation allowance for those possess own transportation

Responsibilities:

• Generate service and spare parts quotations in response to customer inquiries.
• Carry out service tasks, including in-house repairs and on-site commissioning for a variety of gas and water quality analyzers.
• Diagnose issues with analyzers and provide customers with solutions.
• Collaborate with customers to address any service-related concerns and offer technical problem-solving solutions.
• Assist the project team in performing Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for projects.
• Identify potential opportunities to secure new preventive and maintenance contracts.
• Provide product training to end users and distributors.

Requirements:

• Degree in Engineering, with a preference for Mechanical, Environmental, Science, Electronics/Electrical Engineering, or an equivalent qualification.
• Relevant work experience in analytical instruments or a related field.
• Knowledge of gas analyzers, Continuous Emissions Monitoring Systems (CEMS), and water quality analyzers is a plus.
• Customer-focused with a positive attitude.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

Job Description:

· Onboarding of new customers from signup to start of billing

· Account management using a professional CRM tool

· Coordinating equipment installations in Singapore and overseas

· Communication with customers by e-mail, on the phone, and face-to-face

· Contract management / Preparation of sales contracts

· Liaising with other service providers to ensure ChartWorld solutions can be delivered smoothly

· Project management of small projects

· Order processing, invoicing and issuing safety deposits

Requirements:

· Excellent spoken and written English language skills

· Strong communication and teamworking skills

· Customer service experience

· Commercial sense

· Experience working in a multinational organization is an advantage

· Analytical and organisational skills

· Ability to explain products and services to customers

· Good knowledge of MS Office

· Experience with Salesforce or similar CRM systems

· Initiative and hands on mentality

· Basic understanding of network technologies and communication technologies would be advantageous.

· Preferably some experience working in with the maritime industry

(nautical equipment, and navigation systems in particular would be a bonus)

Our Offer:

We offer a permanent employee contract with an interesting international approach and with above-average payment. You will receive thorough and individual training with us. We also offer flexible working hours, modern offices and attractive work from home opportunities. Become part of a highly motivated team in an environment that promotes wealth of ideas and rewards initiative and dedication.

Interested applicants, please send your application including salary expectations and earliest start date to:

ChartWorld Asia Pacific.

[email protected]

15 Jalan Kilang Barat

#07-05 Frontech Centre

159357 Singapore

https://www.chartworld.com

Responsibilities

• Usher customers to their seats
• Attend to customers enquiries and complaints (if any)
• Assist with order taking
• Up sell and recommend products to customers
• Serve food and beverages (including alcoholic beverages)
• Clearing of tables and empty dishes where necessary
• Ensure guests' needs and requests is fulfilled

Requirements

• Customer orientated
• Able to stand for long hours (4 hours or more)
• Able to commit 3 days per week
• Able to commit long-term or 3 months and above
• Able to work on weekends and public holidays
• Comfortable with handling and serving alcoholic beverages

Available Work Locations

• Parklane Green (East Coast Park)