Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

about the company

Our client is a leading global power provider with a strong history and presence globally. They’re looking for a Field Service Engineer to join their dynamic team during an exciting time in their development.

about the job

• Responsible for the commissioning, troubleshooting and repair of marine generators.
• Provide after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support customers in accordance to the scope of the project.
• Generate service reports to customers in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigate root causes of failures and recommend solutions.
• Review and assist in determining the extent of damage and repairs of warranty claims from distributors.
• Maintain close working relationships with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensure all technical and training documents are up-to-date and organized.
• Standby support and 24/7 emergency call for customer support.
• Provide specific training to distributors and dealers for service and troubleshooting skill sets

job requirement

• Diploma/degree in Electrical/Mechanical Engineering
• Minimum 3 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous
• Communication will be required with Taiwan & China customers
• Willing to work in the West

If you are interested in the position, kindly send your CVs to yiling.tan@randstad.com.sg.

Please include your availability, expected salary and reason for leaving your current job.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

· Must have 5-8 years of IT experience

· Proficiency in leading both physical and virtual teams

· Experience with dealing with third party provided services

· Exceptional customer-facing skills

· In-depth knowledge of escalation procedures, incident management, and other disciplines related to

· Mastery of ITIL (Information Infrastructure Library) principles

· Expertise in people management and leadership

· Strong organization skills

· Can do attitude, ability to work in an environment of uncertainty and drive stakeholders towards the organization wide objective.

· Self-driven, with good interpersonal and communication skills to be able to work independently as well as in a team.

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Responsibilities:

• Daily IT support between offices and remote offices/remote users

• Setting up and configuration of new pc and laptops for end users

• Server hardware (Active Directory, Email server, Web server, VM

server) administration, maintenance and support

• Office administration, maintenance and troubleshooting

• Firewall and Spam monitoring

• Active directory administration, maintenance and support and

Licences

• Creating and maintaining SOP documentations and asset tagging

of IT inventories & licences

Skills Requirements / Qualification:

• Diploma / Degree in Computer Science or equivalent with at least 2

years of working experience

• Practical working knowledge and experience in setting up switches

• Experience with administrating the Active Directory and VMware

• Good working knowledge in Office 365 administration

• Experience in VBA, NET programming for automation projects

(would be an added advantage)

• Excellent problem solving, interpersonal skills and team player with

positive attitude and self-initiative.

Basic Salary:

Mininum $4,000 depending on experience.

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Title: PC Support Engineer

Location: Malaysia

JOB Description:

• Provide support to Amdocs internal users for IT related support

• Knowledge to support various Desktop and Laptop models available in Amdocs

• Image Amdocs Laptops and desktops with the Amdocs image

• Should use the internal CRM application to log new cases & update progress on existing cases in a timely manner

• Knowledge to support windows related issues escalated by Remote Support

• Manage ServiceNow incident and request workflows by taking ownership, prioritizing incoming work, and delivering services meeting defined Service Level Agreement (SLA) timelines

• Resolve and respond to user questions received via ServiceNow, email or other collaboration methods meeting defined OLA and SLA

• Use technical knowledge bases(internal & external) to resolve technical issues & collaborate on issues with relevant teams as required

• Support meeting/conference room IT infrastructure

• Vendor management – Deal with various desktop/laptop vendor to support existing requirements and plan for future requirements.

• Initiate procurement requirements for new PC/Laptop devices to support existing and growth requirements

• Need to be on call after office hours and during weekends for any major disruptions in IT Service

• Document new procedures as well as maintain documentation on troubleshooting and technology, contribute to the knowledge base as required

• Collaborate effectively and closely with end users, IT stakeholders

Requirements:

➢ Required Skills/Domain Knowledge

• Must have minimum 1 year to 2 year of technical support experience

• Excellent communication skills

• Knowledge to remote support tools like Windows Messenger, RDP, Net Meeting, SCCM

• Excellent knowledge of PC & laptop hardware

• Expert knowledge of Windows7, Windows 10 operating system.& Mac OS

• Intermediate knowledge of Windows Exchange messaging system

• Intermediate knowledge of backup systems like OneDrive, Druva.

• Intermediate knowledge of O365.

➢ Preferred Skills/ Domain Knowledge

• Windows System Administration. (Windows 7, Windows 10)

• PC/Laptop support

• Hardware knowledge of laptop, Desktop, printer

• Good knowledge of MS suite of products like MS 365

• Excel knowledge for reporting.

➢ Required Behavioral Competencies

• Ability to work in a team & communicate with team members for either guidance at work or for sharing own expertise

• Good collaboration skills to achieve the stated objectives

• Excellent English communication skills

• Patient with customers

• Have an ownership mentality to resolve issues on own or with the help of others

• Be a self-starter and the work minimal remote assistance

• Come up with ideas, solutions to implement new services to enhance customer satisfaction

Salary: up to $4000

Working Days & Hours: Mon-Fri Office Hours

Location: One north

Job Description:

* Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

* Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

* Participate in service and repair of personnel protection equipments, safety activities, emergency response, breakdown calls and ad hoc projects.

* Manage all orders efficiently until fulfilment stage, by working closely with Service team.

* Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

* Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.

* To provide support to other service activities that may be assigned in the course of work

* Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

* To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements: Min Diploma in Engineering or similar w min 2 yrs of relevant experience in medical device

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Responsibilities:

• Provide technical support and expertise.
• Diagnose and troubleshoot issues.
• Perform on-site inspections and assessments.
• Collaborate with customers to develop and implement solutions to technical problems.
• Conduct testing, calibration, and maintenance of hydraulic and pneumatic systems.
• Create and maintain documentation, including technical manuals and troubleshooting guides.
• Provide training and guidance to technicians and junior engineers.
• Ensure adherence to safety regulations and industry standards such as ISO standards, WSH regulations and Safety Management.

Requirements:

• Diploma or Higher in Electrical Engineering, Mechanical Engineering or equivalent.
• At least 1 – 2 years of working experience in a similar capacity.
• Prior knowledge of hydraulics systems, electrical systems and pneumatics is preferred.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Main Responsibilities

• Taking responsibilities of site System deployment and integration.
• Supervising and directing system deployment and integration.
• Supervising the running statue of the equipment during the installation and testing period.
• Schedule, coordinating and directing the system team, external system contractors or supplier to carry out the integration test.
• Schedule, Coordinating and directing the system team, external system vendor or supplier to provide support to the equipment.
• Providing assistance and support to the project manager responding technical questions issued by the client.

Qualifications & Experience

• Bachelor’s Degree in Computer Science or relevant fields
• Minimum 2 years of relevant working experience.
• IT System Management experience of enterprise system aspect.
• Possess initiative, positive attitude and strong passion in operation support.
• Good communication skills and able to work independently.
• Able to coordinate the contractors, customers and all the resources to make the system successfully commission.
• Have good knowledge of Disaster Recovery setup and exercise.

Responsibilities:

• Provide technical support and expertise.
• Diagnose and troubleshoot issues.
• Perform on-site inspections and assessments.
• Collaborate with customers to develop and implement solutions to technical problems.
• Conduct testing, calibration, and maintenance.
• Create and maintain documentation, including technical manuals and troubleshooting guides.
• Provide training and guidance to technicians and junior engineers.
• Ensure adherence to safety regulations and industry standards such as ISO standards, WSH regulations and Safety Management.

Requirements:

• Diploma in Electrical Engineering or equivalent.
• At least 1 – 2 years of working experience in a similar capacity.
• Prior knowledge of ACMV installation or background in ACMV industries is preferred.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Info can be shared ATM: -

• Basic UP $3000 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Provide technical support for machines, including troubleshooting issues, performing maintenance tasks, and optimizing machine performance to enhance productivity and efficiency.
• Offer direct support on machines at local and overseas customer facilities.
• Attend weekly meetings and presentations.
• Write technical reports detailing machine performance, maintenance activities, troubleshooting procedures, and any improvements or recommendations for future operations.
• Able to handle specific jigs and tools during service jobs.
• Assist Senior Engineers in performing higher-level technical tasks.
• Performe ad-hoc delivery of parts to customers.
• Performing service, installation, and troubleshooting jobs both locally and overseas, traveling as needed to customer sites to address technical issues, install equipment, and ensure smooth operation of machines and systems.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Proficient in Microsoft Office and SAP B1
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Assistant Service Engineer

Salary: $2,500 - $3,800

Working Location: Gul Cres

Transport provided from Boon Lay, Lakeside, Chinese Garden, Yew Tee

Working Days: 5 days (Mon- Fri)

Working hours per week: 8.15am to 5.30pm

Job Responsibilities

- Repair & maintenance of cleaning equipment, e.g. road sweepers, ride-on auto-scrubbers etc.

- Must be able to perform troubleshooting on various electrical circuitry.

- Engine and hydraulic knowledge with 1 or 2 years of working experience in the automobile industry (Electrical & Mechanical) will be an advantage.

- Able to lead a team of technicians to provide excellent service support.

- All other assigned duties.

Requirement
- Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits)

• Troubleshooting experience

• Customer support experience

• Ability to work as part of a team and possess strong communication skills

• Local driving licence is a plus

Thong Yie Sze (EA Personnel Registration No: R1112981)

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified

(Gov project, stable role) x 3

Singaporean Only, security clearance required

Basic Salary $3000 - $5000 + Site Allowance + Standby allowance + Performance Bonus + Other Benefits

Responsibilities:

• Monitor network and server systems
• Single point of contact with customers/users, resolver groups, third party service providers
• Managing incidents/service requests reported by users
• Tracking incidents/service requests and ensure closure within agreed timescales
• Standby duties required (based on roster)

Working Hours:

• Office hours, Mon - Fri

Working Location:

• Near Cashew MRT

Requirements:

• Min 1 year experience in Network related issues
• Min Higher Nitec or Diploma in Information Technology or IT related courses
• Possess Class 3/3A Driving Licence will be an added advantage

Singaporeans Only, security clearance required.

JOB SUMMARY

Determines appropriate Inspection processes and directs IQC personnel, where applicable, in executing day to day activities. Leads containment and resolution of supplier quality issues with the manufacturers and communicate status on non-conforming parts/suppliers across all programs. Evaluates supplier performance, drives supplier improvements and corrective actions through the SCAR process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Defines, develops and implements Supply base strategies that drive improvements is supplier selection, development, and leverage across customer programs for quality improvements and cost savings.

Provides regular updates to Quality Engineering Manager on the execution of the strategy.

Provides support for NPI activities by participation in the AQP process as required

Ensures that all production critical supplier issues are resolved in a timely manner, and corrective actions are implemented.

Defines and develops the appropriate Inspection Plans and Inspection Methods, directs Receiving Inspection Auditors

Defines and develops the inspection processes via inspection aids and instruction guidelines.

Ensuring ongoing site supplier evaluation is performed. This would be achieved by using site information collected from Receiving Inspection, MRB, Customer Returns, SCAR database and by liaison efforts with customer work cells. Performance will be reported internally, to the supplier, and to the customer where applicable.

Monitors and drives PPM issues with the supply base in addition to helping them achieve “Dock to Stock” certified with Jabil (in accordance to the vendor performance system).

Reviews all supplier discrepancies. Coordinates and tracks the corrective/preventative action effort.

Proactively communicate information or issues that may impact the product costs or manufacturability to all affected departments.

Provides insight and assistance of implementing and maintaining Process Improvement and Optimization concentrating on proactive methodologies with the supply base.

Leads SCAR – Supplier Corrective/Preventive Action process for problem resolution and continuous improvement, including critical analysis of supplier DOE, CPK, Gauge R&R studies

Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

Comply and follow all procedures within the company security policy.

Site RoHS subject Matter Expert

May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

Strong electro / mechanical background desired; knowledge of plastic injection molding & tooling, metal stampings & tooling, metal fabrication, machining and various electrical components, connectors, PCB & PCBA, cable assembly, full assembly integration etc.

Able to read and interpret mechanical drawings (6 sigma training desired).

Good skills in MS excel, word, power point, visio, and project.

Understanding of the quality system, medical and commercial regulatory requirements and how they relate to the business.

Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree required, Bachelor’s degree in Engineering preferred.

3-5 years of experience in Quality or Manufacturing Engineering

Or an equivalent combination of education, training or experience.

Info can be shared ATM: -

• Basic UP $2600 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Diagnose, repair or install new or modified equipment at customer facilities
• Investigate and resolve customer reports of technical issues
• Conduct training for customers on the safe operations of equipment & maintenance
• Process spare part order and promote service contract with customer.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Description:

The IT Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and infrastructure support.

Technical Competency:

• Technical scope (Back-end) with strong network setup and debugging.
• Windows command line and IIS. SQL skills are a bonus.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

Salary : $2500 - $3500 + Transport allowance/claim

Job responsibilities include the following :

• co-ordinate with clients, suppliers and subcontractors on the scheduling and planning of preventive maintenance works
• carry out preventive maintenance works and provide technical services to maintain and troubleshoot systems at clients' premises
• attend to and carry out diagnosis of system breakdowns within clients' response times
• attend to operational and maintenance issues, including installation, testing and commissioning work
• work closely with other team members to ensure that systems are in good operating order
• be available for on-call and stand-by duty procedures outside of normal work hours
• ensure all service jobs are properly logged and recorded in the internal systems, and service reports are properly documented
• conduct on-site training to the End-Users
• spare parts inventory management
• perform ad-hoc duties as and when required

Job requirement :

• 2 years or more of experience in the maintenance of mechanical systems
• ITE and/or Diploma in Mechanical or Electrical Engineering
• Positive attitude, conscientious, independent, a team player and client-oriented
• Good interpersonal skills
• Be pro-active in identifying and preventing potential problems

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Responsibilities

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Possess Class 3 driving license will be an added advantage

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Info can be shared ATM: -

• Basic UP $3000 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Provide technical support for machines, including troubleshooting issues, performing maintenance tasks, and optimizing machine performance to enhance productivity and efficiency.
• Offer direct support on machines at local and overseas customer facilities.
• Attend weekly meetings and presentations.
• Write technical reports detailing machine performance, maintenance activities, troubleshooting procedures, and any improvements or recommendations for future operations.
• Able to handle specific jigs and tools during service jobs.
• Assist Senior Engineers in performing higher-level technical tasks.
• Performe ad-hoc delivery of parts to customers.
• Performing service, installation, and troubleshooting jobs both locally and overseas, traveling as needed to customer sites to address technical issues, install equipment, and ensure smooth operation of machines and systems.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Proficient in Microsoft Office and SAP B1
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Info can be shared ATM: -

• Basic UP $2600 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Diagnose, repair or install new or modified equipment at customer facilities
• Investigate and resolve customer reports of technical issues
• Conduct training for customers on the safe operations of equipment & maintenance
• Process spare part order and promote service contract with customer.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

COMPANY OVERVIEW
Our client is one of the largest and most prominent shipping companies in the world. They are involved in various aspects of the maritime industry, including container shipping, logistics, and transportation services. They are renowned for its extensive expertise, comprehensive service offerings, and commitment to sustainability and technological advancement. Currently they are look for an ICT Support Engineer.

JOB RESPONSIBILITIES

• Supervise and oversee all operational systems and shared infrastructure.
• Deploy, set up, test, and uphold operating systems and system management utilities.
• Provide setup assistance for laptops/desktops, printers, phones, scanners, and corporate software for users.
• Manage Windows OS, AD, Office 365 local administration, and file server management.
• Administer user registration across all affiliated companies.
• Monitor and troubleshoot networks (LAN and WiFi).
• Offer user assistance as part of the helpdesk and deliver 1st and 2nd level support.
• Conduct onsite/remote troubleshooting and collaborate with vendors and other IT staff for issue resolution.
• Monitor and update helpdesk system tickets promptly.
• Maintain and update hardware and software inventory.
• Ensure proactive maintenance to uphold optimum infrastructure availability for users.
• Uphold high levels of user satisfaction through top-quality customer service.
• Undertake any additional tasks delegated by superiors.

JOB REQUIREMENTS

• Bachelor’s/Associate’s degree in Information Technology or a related field.
• 1 to 2 years’ experience in installing, configuring, and troubleshooting Windows-based environments, along with network administration and optimization.
• Proficiency with Office365.
• Strong problem-solving abilities coupled with a positive mindset.
• Excellent coordination and communication skills, both internally and externally.
• Capable of working independently with minimal supervision.
• A team player with the ability to perform under pressure.
• Preferred familiarity with networking principles (OSI Model).
• Desirable experience with Azure Cloud.
• Fresh IT graduates with rapid learning capabilities are encouraged to apply.

BENEFITS
Work Location: Singapore

Interested applicants, feel free to apply! Alternatively, you may email your updated resume to [email protected] to apply or for other job opportunities. *We regret that only shortlisted applicants will be contacted.

Syahirah Binte Ahmad Ja'afar (R22105331)
JAC Recruitment Pte. Ltd. (90C3026)