Total 65 general job vacancies in Customer Service category in Singapore

Accounts Executive (General Ledger, Healthcare Industry, up to $3.6k)

Job summary:

We are looking for a dedicated accounts executive for general ledger to be responsible for maintaining and organizing financial records, ensuring data accuracy, and checking figures for accuracy.

Job Responsibilities:

* Responsible for period-end closing activities such as GL Journal entries, bank reconciliation and ensure accurate and timely month-end and year-end closing of accounts.

* Prepare and perform review on Balance Sheet and P&L monthly schedules.

* Prepare monthly reporting package for group consolidation purpose.

* Tax reporting and compliance (e.g. GST/WHT/Corporate Income Tax).

* Support internal audit, statutory audit and related matters.

* Prepare monthly financial & management reports and the related analysis and commentaries.

* Support the preparation of the yearly budget. Perform financial analysis of actual results against budget/forecast.

* Responsible and maintain Fixed Asset Register and Inventory Register.

* Establish and enforce policies and procedures; provide trends and forecasts; explain processes and techniques; recommend actions.

* Improve on current processes, procedure and internal controls as required.

* Handle ad hoc assignments and projects as and when required

Requirements:

* Minimum NITEC in Accounting, Finance, or a related field.

* Minimum 2-3 years of general ledger experience.

* Good knowledge of Microsoft Office

* Experience in financial analysis for business segments will be an added advantage.

* A good problem solver.

* Good communication skills.

* Committed, responsible, independent and team player.

* Able to work independently.

* Know how to prioritise and react according to the urgency of things.

* Willing to learn and positive attitude

Work hours: Mon - Fri, 9am - 6pm

Office location: near Somerset MRT.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Accounts Executive (General Ledger, Healthcare Industry, up to $3.6k)

Job summary:

We are looking for a dedicated accounts executive for general ledger to be responsible for maintaining and organizing financial records, ensuring data accuracy, and checking figures for accuracy.

Job Responsibilities:

* Responsible for period-end closing activities such as GL Journal entries, bank reconciliation and ensure accurate and timely month-end and year-end closing of accounts.

* Prepare and perform review on Balance Sheet and P&L monthly schedules.

* Prepare monthly reporting package for group consolidation purpose.

* Tax reporting and compliance (e.g. GST/WHT/Corporate Income Tax).

* Support internal audit, statutory audit and related matters.

* Prepare monthly financial & management reports and the related analysis and commentaries.

* Support the preparation of the yearly budget. Perform financial analysis of actual results against budget/forecast.

* Responsible and maintain Fixed Asset Register and Inventory Register.

* Establish and enforce policies and procedures; provide trends and forecasts; explain processes and techniques; recommend actions.

* Improve on current processes, procedure and internal controls as required.

* Handle ad hoc assignments and projects as and when required

Requirements:

* Minimum NITEC in Accounting, Finance, or a related field.

* Minimum 2-3 years of general ledger experience.

* Good knowledge of Microsoft Office

* Experience in financial analysis for business segments will be an added advantage.

* A good problem solver.

* Good communication skills.

* Committed, responsible, independent and team player.

* Able to work independently.

* Know how to prioritise and react according to the urgency of things.

* Willing to learn and positive attitude

Work hours: Mon - Fri, 9am - 6pm

Office location: near Somerset MRT.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Description:

Service Excellence:

• Handle incoming calls, emails, and messages from insurance customers promptly
• Provide the end-to-end customer service required to ensure a positive customer experience
• Provide accurate information about insurance products, coverage, and claims processes
• Address customer queries, concerns, and complaints within the SLA turnaround time
• Ensure customer feedback is communicated and that customer complaints and services are responded to, and recorded where necessary
• Retrieve voicemails and follow up with customer with company SLA
• Support with Customer Retention to achieve company persistency targets

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions
• Report generation
• Arrange to dispatch insurance documents
• Payment collection for failed customer payments
• Undertake any other duties as may be assigned

Requirements:

• Possess BCP, PGI certifications
• Minimally 1 year of relevant experience
• Possess Excellent communication and interpersonal skills

Kindly apply online or send your application to mailto:[email protected]

EA: 15C7572

ID: R23115267

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

Role Purpose

To develop and implement strategic plans for assigned categories within the framework of a disciplined category management business process so as to achieve company’s financial goals and objectives, improve market share, customer satisfaction and productivity performance measures for the company

Responsibilities

• Drive and achieve category sales, gross profit, income goals and objectives of assigned categories through monitoring trends within the market segments; developing strategies to grow the market share of assigned categories; and to plan strategies to counter competition.
• Develop and implement a good inventory management process so that there is an optimum product mix that focuses on customers’ needs and the process achieves shrinkage reduction objective.
• Develop and implement promotional plans that bring excitement and incremental sales to the stores.
• Develop and implement placement and planogram strategies that improve category turnover and positively influence customer shopping behavior.
• Oversees the implementation of category strategies as well as the development of the private label or house brand products.
• Ability to build strong relationships with business partners and is well-informed of consumer, market and industry trends
• Works in a dynamic environment were expected to regularly review market and industry trends to drive appeal of merchandise mix to target customers.
• Develop and implement a competitive pricing strategy that delivers value to our customers.
• Establish collaborative retailer / supplier relationships to maximize income/ terms / discounts to improve sales and profitability of category.
• To develop Weekly / Monthly Category Analysis Report of the assigned categories.
• Manage and evaluate promotion effectiveness to achieve maximum profitability for the categories

About You

• Graduate with a diploma or university degree in business or marketing field.
• Possesses a minimum of 4 to 6 years of relevant experience, ideally within the retail or FMCG sector.
• Experience in a customer-focused industry, possessing expertise in merchandising, marketing, and entrepreneurial skills.
• Well-versed in industry trends and market dynamics, with excellent presentation, negotiation, and interpersonal abilities.
• Strong analytical skills to interpret data and generate valuable insights.
• Energetic, creative, and highly adaptable with a collaborative mindset.
• Fluent in English, with strong written and verbal communication skills.
• Organized, decisive, determined, and persistent individual.

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines North

Accounts Executive (General Ledger, Healthcare Industry, up to $3.6k)

Job summary:

We are looking for a dedicated accounts executive for general ledger to be responsible for maintaining and organizing financial records, ensuring data accuracy, and checking figures for accuracy.

Job Responsibilities:

* Responsible for period-end closing activities such as GL Journal entries, bank reconciliation and ensure accurate and timely month-end and year-end closing of accounts.

* Prepare and perform review on Balance Sheet and P&L monthly schedules.

* Prepare monthly reporting package for group consolidation purpose.

* Tax reporting and compliance (e.g. GST/WHT/Corporate Income Tax).

* Support internal audit, statutory audit and related matters.

* Prepare monthly financial & management reports and the related analysis and commentaries.

* Support the preparation of the yearly budget. Perform financial analysis of actual results against budget/forecast.

* Responsible and maintain Fixed Asset Register and Inventory Register.

* Establish and enforce policies and procedures; provide trends and forecasts; explain processes and techniques; recommend actions.

* Improve on current processes, procedure and internal controls as required.

* Handle ad hoc assignments and projects as and when required

Requirements:

* Minimum NITEC in Accounting, Finance, or a related field.

* Minimum 2-3 years of general ledger experience.

* Good knowledge of Microsoft Office

* Experience in financial analysis for business segments will be an added advantage.

* A good problem solver.

* Good communication skills.

* Committed, responsible, independent and team player.

* Able to work independently.

* Know how to prioritise and react according to the urgency of things.

* Willing to learn and positive attitude

Work hours: Mon - Fri, 9am - 6pm

Office location: near Somerset MRT.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

You will provide administrative support to the department. This includes managing front office, collating feedback and survey results, assisting in handling feedback and phone enquires, and tracking budgets. In addition, you will maintain proper record and storage of departmental data, documents, archives, collaterals and assets as well as provide assistance in coordinating events and activities organised by the department.

Requirements

• Diploma/GCE ‘O’ Level with at least 3 years of relevant administrative or secretarial experience
• Prior experience inhealthcare, hospitality or customer service industry will be advantageous
• Self-motivated team player who is able to multi-task, work under pressure and within tight timelines
• Possess good initiative, positive and friendly disposition
• Proficient in Microsoft Office applications

You will handle patient enquiries relating to bills, claims and payments through various communication channels and perform cashier duties. In addition, you will be involved in the collation of statistical information as well as Quality Improvement projects.

Requirements:
• Diploma with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

You will provide inpatient financial counselling to patients and their next-of-kin involving patient consent and authorization, estimated bills, healthcare financing and assistance schemes, payment options and payment collection. You will attend to financial counselling enquiries and follow through timely case closures. Other responsibilities include computation of statistical information, checking of document completeness, maintaining secured document keeping, participating in quality improvement projects, and providing administrative support to the department.

Requirements:

• Diploma, preferably with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

You will handle patient accounts receivable transactions involving journal postings, payment reconciliation, outstanding accounts review and follow-up. You will support front desk duties in cashiering, attending to patient enquiries on bills, claims, payment and financial assistance applications. Other responsibilities include computation of statistical information for analysis, checking of document completeness, maintaining secured document keeping, providing administrative support to the department and perform any other duties as assigned.

Requirements:

• Diploma with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

You are responsible for timeliness in processing of patient bills and claims, checking for bill accuracies and review completeness of patient documents for medical claims. In the course of your work, you will handle patient enquiries relating to bills, claims and payments. You will also provide administrative support to the department, be involved in Quality Improvement projects and End User System testing.

Requirements:
• Diploma, preferably with 1-2 years’ of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

You are responsible for timeliness in processing of patient bills and claims, checking for bill accuracies and review completeness of patient documents for medical claims. In the course of your work, you will handle patient enquiries relating to bills, claims and payments. You will also provide administrative support to the department, be involved in Quality Improvement projects and End User System testing.

Requirements:
• Diploma, preferably with 1-2 years’ of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

You will provide quality and personalized one-stop information service for the Hospital. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platforms.

Requirements:

· GCE ‘N’ Level / GCE ‘O’ Level with at least 1 year of relevant experience or NITEC in Service Skills preferably

· Experience in call centre, customer service or healthcare industry will be advantageous

· Excellent team player with strong interpersonal and communication skills

· Customer-oriented and highly adaptable in a dynamic and fast-paced environment

· Proficient in Microsoft Office applications

· Able to commit to rotating shifts, including weekends & public holidays

Accounts Executive (General Ledger, Healthcare Industry, up to $3.6k)

Job summary:

We are looking for a dedicated accounts executive for general ledger to be responsible for maintaining and organizing financial records, ensuring data accuracy, and checking figures for accuracy.

Job Responsibilities:

* Responsible for period-end closing activities such as GL Journal entries, bank reconciliation and ensure accurate and timely month-end and year-end closing of accounts.

* Prepare and perform review on Balance Sheet and P&L monthly schedules.

* Prepare monthly reporting package for group consolidation purpose.

* Tax reporting and compliance (e.g. GST/WHT/Corporate Income Tax).

* Support internal audit, statutory audit and related matters.

* Prepare monthly financial & management reports and the related analysis and commentaries.

* Support the preparation of the yearly budget. Perform financial analysis of actual results against budget/forecast.

* Responsible and maintain Fixed Asset Register and Inventory Register.

* Establish and enforce policies and procedures; provide trends and forecasts; explain processes and techniques; recommend actions.

* Improve on current processes, procedure and internal controls as required.

* Handle ad hoc assignments and projects as and when required

Requirements:

* Minimum NITEC in Accounting, Finance, or a related field.

* Minimum 2-3 years of general ledger experience.

* Good knowledge of Microsoft Office

* Experience in financial analysis for business segments will be an added advantage.

* A good problem solver.

* Good communication skills.

* Committed, responsible, independent and team player.

* Able to work independently.

* Know how to prioritise and react according to the urgency of things.

* Willing to learn and positive attitude

Work hours: Mon - Fri, 9am - 6pm

Office location: near Somerset MRT.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Descriptions

As a member of the CGH care team, you will work closely with nurses, and other healthcare professionals to deliver quality care to patients. You will perform basic nursing care activities for patients and assist in ward administrative functions to facilitate smooth operations in inpatient care, but not limited to the following areas:

Patient Care
• Record vital signs, assist in wound dressing, perform blood glucose testing and specimens collection, assist patients with general hygiene and in other nursing procedures as required
• Perform admission, transfer and discharge of patients
• Perform any other supportive duties as required

Visitor / Patient Services
• Engage patients and visitors to understand their needs

Admin / Operation support
• Perform ward administration work such as coordination of various services, inventory management, and participate in quality improvement initiatives

Job Requirements
• Minimum GCE ‘N’ or ‘O’ Levels
• Prior working experience as a paramedic or in a ward setting will be advantageous
• Good interpersonal skills, able to communicate with people at all levels effectively
• Independent, highly organized, able to work in a fast-paced environment
• Proficient in MS Office applications
• Able to perform rotating shifts, including weekends and public holidays
• Training will be provided

Kindly note that only shortlisted candidates will be contacted.

For enquiries, please email to [email protected]

Registration & Admission

· Perform accurate registration for Emergency Department patients

· Manage billing for patients including payment & deposit collection

· Conduct financial counselling for patients / next-of-kin (NOK) who require admission to the hospital

· Assist patients / NOK / general public on general enquiries over the counter or through telephone

· Any other duties assigned from time to time

Bed Management

· Perform bed reservation for patients who require admission which includes bed search and assignment according to department protocol and policy.

· Monitor and manage the bed waiting time for patients in order to meet the department’s Key Performance Indicator (KPI)

· Liaise with clinicians and inpatient nursing for bed related matters

· Generate daily report and information for dissemination to the relevant stakeholders.

· Any other duties assigned from time to time

Requirements:

· GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

· 1 to 2 years of working experience, preferably in healthcare industry

· Candidates with no prior experience are welcome to apply

· Good interpersonal & communication skills

· Proficient in Microsoft Office applications

Working Schedule:

· Must be able to perform 3 rotating shifts (including weekends and Public Holidays)

· 7am – 2.30pm (morning) / 2pm – 9.30pm (afternoon) / 9.15pm – 7am (night)

Accounts Executive (General Ledger, Healthcare Industry, up to $3.6k)

Job summary:

We are looking for a dedicated accounts executive for general ledger to be responsible for maintaining and organizing financial records, ensuring data accuracy, and checking figures for accuracy.

Job Responsibilities:

* Responsible for period-end closing activities such as GL Journal entries, bank reconciliation and ensure accurate and timely month-end and year-end closing of accounts.

* Prepare and perform review on Balance Sheet and P&L monthly schedules.

* Prepare monthly reporting package for group consolidation purpose.

* Tax reporting and compliance (e.g. GST/WHT/Corporate Income Tax).

* Support internal audit, statutory audit and related matters.

* Prepare monthly financial & management reports and the related analysis and commentaries.

* Support the preparation of the yearly budget. Perform financial analysis of actual results against budget/forecast.

* Responsible and maintain Fixed Asset Register and Inventory Register.

* Establish and enforce policies and procedures; provide trends and forecasts; explain processes and techniques; recommend actions.

* Improve on current processes, procedure and internal controls as required.

* Handle ad hoc assignments and projects as and when required

Requirements:

* Minimum NITEC in Accounting, Finance, or a related field.

* Minimum 2-3 years of general ledger experience.

* Good knowledge of Microsoft Office

* Experience in financial analysis for business segments will be an added advantage.

* A good problem solver.

* Good communication skills.

* Committed, responsible, independent and team player.

* Able to work independently.

* Know how to prioritise and react according to the urgency of things.

* Willing to learn and positive attitude

Work hours: Mon - Fri, 9am - 6pm

Office location: near Somerset MRT.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Description

Leadership and Management:

• Oversee the entire service department, including technicians, engineers, and support staff. Provide leadership, direction, and guidance to ensure that service operations run smoothly and efficiently.
• Oversee the day-to-day operations of the service department
• Responsible for managing and sourcing maintenance contracts.
• Responsible for preparing and submitting tenders and quotations for maintenance services and related works.
• Assess maintenance sites for additional work beyond the scope of the existing contract. Coordinate with supervisors and engineers to identify these needs, propose them to clients, and provide quotations for the additional services.

Customer Relationship Management:

• Primary point of contact for clients.
• Responsible in follow-up with clients on maintenance works.
• Gather and share feedback from clients with relevant personnel.
• Ensure prompt attendance to clients’ feedback.
• Coordinating with other departments, resolving customer complaints, and implementing process improvements.

Resource Allocation:

• Responsible for allocating resources, including personnel, equipment, and materials, to ensure that service calls are handled promptly and effectively.

Budgeting and Financial Management:

• Develop and manage budgets for service operations. Monitor expenses, control costs, and seek ways to improve profitability while maintaining high-quality service.

Quality Assurance:

• Establish and enforce quality standards for service delivery. Monitor performance metrics, conduct audits, and implement corrective actions as needed to ensure consistent quality.

Training and Development:

• Oversee the training and development of service personnel.
• Identify training needs, provide ongoing education, and promote a culture of continuous improvement.

Regulatory Compliance:

• Ensure that service operations comply with relevant regulations, codes, and standards. Stay informed about industry best practices and legal requirements to mitigate risks and ensure safety and compliance.

Requirements

• Technical knowledge and at least 10 years of experience in the air-conditioning and mechanical ventilation (ACMV) field.
• Experience in service management or related roles.
• Diploma/ Degree in Mechanical Engineering/ Electrical Electronics Engineering or BCA approved certification.
• Analytical and good troubleshooting skills.
• Strong leadership and managerial skills.
• Problem-solving and decision-making skills.
• Customer service-oriented mindset.
• Able to work independently and in a team.
• Willing to learn.
• Resourceful, initiative, driven, and pro-active.
• Ability to multitask and prioritize work.
• Confident, positive mindset, honest, has integrity and good work ethics.
• Able to converse, read and write in English.
• Excellent communication and interpersonal skills.
• Basic computer literacy skills.

Job Descriptions

As a member of the CGH care team, you will work closely with nurses, and other healthcare professionals to deliver quality care to patients. You will perform basic nursing care activities for patients and assist in ward administrative functions to facilitate smooth operations in inpatient care, but not limited to the following areas:

Patient Care
• Record vital signs, assist in wound dressing, perform blood glucose testing and specimens collection, assist patients with general hygiene and in other nursing procedures as required
• Perform admission, transfer and discharge of patients
• Perform any other supportive duties as required

Visitor / Patient Services
• Engage patients and visitors to understand their needs

Admin / Operation support
• Perform ward administration work such as coordination of various services, inventory management, and participate in quality improvement initiatives

Job Requirements
• Minimum GCE ‘N’ or ‘O’ Levels
• Prior working experience as a paramedic or in a ward setting will be advantageous
• Good interpersonal skills, able to communicate with people at all levels effectively
• Independent, highly organized, able to work in a fast-paced environment
• Proficient in MS Office applications
• Able to perform rotating shifts, including weekends and public holidays
• Training will be provided

Only shortlisted candidates will be notifie

Responsibilities:

· Responsible for effecting clinic session changes in system, liaising with different stakeholders to manage patient appointments, as well as other administrative duties

· Meet quality standards and achieve department KPIs on a monthly basis

· Provide excellent customer service and meticulous administrative support

· Any other duties assigned from time to time

Requirements:

· GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

· 1 to 2 years of working experience, preferably in healthcare industry

· Candidates with no prior experience are welcome to apply

· Good interpersonal & communication skills

· Proficient in Microsoft Office applications

· Mon – Fri | Office hours (staggered)

Job Description & Requirements

The Scientific Sales Support and Executive Assistant to the General Manager plays a dual role mainly in facilitating sales operations while providing some essential administrative support to the General Manager. This position involves mainly in coordinating sales activities with some schedule management activities and ensuring efficient communication amongst teams.

Key Responsibilities:

• Sales Support:Provide administrative assistance to the Sales Division, including sales order processing, generating reports, and preparing quotations.
  Compile and manage tender documents for submission.
  Coordinate and assist in sales and marketing activities, ensuring alignment with overall business goals.
• Reporting and Analysis:Generate and analyze sales reports, presentations, and performance metrics to support decision-making.
  Conduct research and compile data for strategic initiatives.
• Relationship Management:Build and maintain strong relationships with existing and potential customers, ensuring high levels of service and satisfaction.
  Build and maintain strong relationships with existing and potential suppliers.
• Administrative Support:Assist the General Manager with daily administrative tasks, including calendar management and meeting coordination.
  Prepare and organize meeting agendas, minutes, and follow-up actions.
• Communication and Liaison:Serve as a point of contact between the General Manager, Sales Division, and other departments.
  Collaborate with Operations and Finance on internal workflows and processes.

Qualifications:

Education and Experience:

• A university degree or equivalent in a Science-related field.
• At least 3 years of relevant sales support experience.

Skills:

• Strong organizational and multitasking abilities.
• Able to work independently and under pressure.
• Creative thinking, problem solver and resourceful.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills and a professional demeanor.

Candidates with limited or no Executive Assistant experience will also be considered.

The role of an Advance Care Planning (ACP) Programme Coordinator involves facilitating appropriately staged ACP discussions with patient and/or their family members, to document decisions reflective of patient’s wishes and plans for future care. You will work closely with multidisciplinary professionals and community partners to facilitate holistic care for patients. You will also contribute to the development and implementation of ACP across SGH campus, which includes areas such as project management, quality improvement, research and outreach to the public and other healthcare professionals.

Job Requirements

• Minimum a Degree in relevant field with at least 2 years of working experience in a healthcare setting (Preferably background in social work, counselling, psychology or nursing)
• Possess strong organizational, coordination, interpersonal and communication skills
• Prior training in National Advance Care Planning Facilitation will be an advantage
• Possess proficient computer knowledge (Microsoft Office – Word, Excel, PowerPoint)

This advertisement is for recruiting for the position of Operations Support (General Printing).

If successfully selected, you will be seconded to MOE primary school located in Woodlands.

Contract Period: From 01 Jan 2025 to 31 Dec 2026

Service is not required during this period

1. Two weeks in June - will notify exact period of time a month before
2. Last two weeks in November
3. First two weeks in December

Option to Extend: for a further period of 2 years from 1 Jan 2027 to 31 Dec 2027 and 1 Jan 2028 to 31 Dec 2028.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 8:00am to 5:00pm, including of 0.5 hours lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays.

The services required are set out as follows:

• Assist teachers in the printing of study materials.
• Other duties as assigned by the supervisor.

The personnel shall minimally have the following qualifications, skills and experience:

• Completed Secondary 2 education.
• Able to converse and write English Language.
• Able to work under stress periods eg exam printing.
• Suitably qualified individuals with the right qualifications, attitude and experience may apply.

Job Descriptions

As a member of the CGH care team, you will work closely with nurses, and other healthcare professionals to deliver quality care to patients. You will perform basic nursing care activities for patients and assist in ward administrative functions to facilitate smooth operations in inpatient care, but not limited to the following areas:

Patient Care
• Record vital signs, assist in wound dressing, perform blood glucose testing and specimens collection, assist patients with general hygiene and in other nursing procedures as required
• Perform admission, transfer and discharge of patients
• Perform any other supportive duties as required

Visitor / Patient Services
• Engage patients and visitors to understand their needs

Admin / Operation support
• Perform ward administration work such as coordination of various services, inventory management, and participate in quality improvement initiatives

Job Requirements
• Minimum GCE ‘N’ or ‘O’ Levels
• Prior working experience as a paramedic or in a ward setting will be advantageous
• Good interpersonal skills, able to communicate with people at all levels effectively
• Independent, highly organized, able to work in a fast-paced environment
• Proficient in MS Office applications
• Able to perform rotating shifts, including weekends and public holidays
• Training will be provided

Only shortlisted candidates will be notifie

Job Description:

• Handle post sales inbound and outbound calls and provide necessary assistance to customers on policy maintenance matters (eg. Endorsements, Cancellations, Payments, Complaints, etc)
• Using simple, clear and concise languages to communicate effectively with customers
• Ability to understand customers' needs and provide appropriate solutions and attention
• Manage all enquiries and requests according to our policies and procedures (strive for first call resolutions)
• Effectively handle customers’ concerns and complaints and strive to resolve situations to customers' satisfaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Encourage customers to provide feedback from their experiences
• Ensure that feedback relating to products and services is escalated to relevant parties and documented within systems
• Actively participate in process improvement sessions, providing constructive feedback and suggestions
• Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals
• Assist in any other assignments/duties as and when required.

Requirements:

• Candidates with motor insurance experience are preferred
• Well spoken
• Possess BCP, PGI certifications is a plus

Kindly apply online or send your application to mailto:[email protected]

EA: 15C7572

ID: R23115267