Total 12 general job vacancies in Customer Service category in d03 queenstown tiong bahru

Job Description & Requirements

The Scientific Sales Support and Executive Assistant to the General Manager plays a dual role mainly in facilitating sales operations while providing some essential administrative support to the General Manager. This position involves mainly in coordinating sales activities with some schedule management activities and ensuring efficient communication amongst teams.

Key Responsibilities:

• Sales Support:Provide administrative assistance to the Sales Division, including sales order processing, generating reports, and preparing quotations.
  Compile and manage tender documents for submission.
  Coordinate and assist in sales and marketing activities, ensuring alignment with overall business goals.
• Reporting and Analysis:Generate and analyze sales reports, presentations, and performance metrics to support decision-making.
  Conduct research and compile data for strategic initiatives.
• Relationship Management:Build and maintain strong relationships with existing and potential customers, ensuring high levels of service and satisfaction.
  Build and maintain strong relationships with existing and potential suppliers.
• Administrative Support:Assist the General Manager with daily administrative tasks, including calendar management and meeting coordination.
  Prepare and organize meeting agendas, minutes, and follow-up actions.
• Communication and Liaison:Serve as a point of contact between the General Manager, Sales Division, and other departments.
  Collaborate with Operations and Finance on internal workflows and processes.

Qualifications:

Education and Experience:

• A university degree or equivalent in a Science-related field.
• At least 3 years of relevant sales support experience.

Skills:

• Strong organizational and multitasking abilities.
• Able to work independently and under pressure.
• Creative thinking, problem solver and resourceful.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills and a professional demeanor.

Candidates with limited or no Executive Assistant experience will also be considered.

The role of an Advance Care Planning (ACP) Programme Coordinator involves facilitating appropriately staged ACP discussions with patient and/or their family members, to document decisions reflective of patient’s wishes and plans for future care. You will work closely with multidisciplinary professionals and community partners to facilitate holistic care for patients. You will also contribute to the development and implementation of ACP across SGH campus, which includes areas such as project management, quality improvement, research and outreach to the public and other healthcare professionals.

Job Requirements

• Minimum a Degree in relevant field with at least 2 years of working experience in a healthcare setting (Preferably background in social work, counselling, psychology or nursing)
• Possess strong organizational, coordination, interpersonal and communication skills
• Prior training in National Advance Care Planning Facilitation will be an advantage
• Possess proficient computer knowledge (Microsoft Office – Word, Excel, PowerPoint)

You will assist the healthcare team in the performance of various basic patient care activities such as wound dressing and assisting with nursing procedures. You will also handle ward administration and housekeeping duties.

The Job:
The Executive is responsible for planning and facilitating care integration projects and activities driven out of the Population Health and Integrated Care Office (PHICO). Reporting to the Manager, the main accountabilities of the Executive includes providing and coordinating operational and administrative support to ensure smooth and effective operations of PHICO programmes.

The roles and responsibilities of the Executive include but is not limited to the following:

• Engage and liaise with internal and external stakeholders, including clinical and operational departments from SingHealth institutions, external community partners such as eldercare service providers, primary care partners and government agencies involved in the programme
• Monitor programme progress and provide regular updates to programme director, senior management and relevant agencies/funder
• Facilitate and support regular meetings including case discussion in multi-disciplinary meetings, administrative meetings, and preparation of minutes
• Work with business units to understand data requirements and establish criteria to collect the relevant information for analysis and evaluation of programme. Ensure timely submission of indicators and reports to programme director and funder
• Work with Finance to raise and process claims with the necessary documentation in accordance with the financial guidelines, processes and governance rules
• Maintain necessary documentation for audits and serve as the main contact point for audit queries

Job Requirements:

• Degree or equivalent in any discipline with at least 1 year of working experience. Experience in healthcare would be an added advantage
• Good interpersonal skills to communicate constructively with colleagues and stakeholders
• Good administrative skills and knowledge in Microsoft Excel would be an added advantage
• Strong analytical skills with an understanding of financials, statistics and workflow engineering and re-engineering would be an added advantage

The Job

You will provide prompt and quality front-line services to patients. Your role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also assist nursing and clinical staff with patients related activities and provide clerical support to the department. You will also be trained to perform oral, mid turbinate or nasopharyngeal swab and collecting the specimens for testing when deployed in pandemic roles as and when required.

Job Requirements

• GCE 'O' or GCE 'N' Levels, preferably with Certificate in Office Skills
• Diploma holders may be considered for the Senior Patient Service Associate position
• Prior experience in healthcare, hospitality or customer service will be an advantage
• Good interpersonal and communication skills
• Strong passion to serve the patients
• Willing to be attired in PPE (personal protective equipment) and be mask-fitted
• Willing to undergo rostered routine testing (RRT) swab when required

You will support Admitting Services Department in performing registration services, providing financial counselling and collecting of payment / deposits from patients.

Your duties shall include, but not be limited to the following:

• Register patient admissions / visit information in the required system at Department of Emergency Medicine (DEM)
• Provide estimated hospital charges to every patient’s admission
• Collect payment for admission and outpatient services
• Handle enquiries through phone and over the counters

• NITEC / Diploma in any discipline
• Good interpersonal and communication skills
• Proficient in Microsoft Office applications
• Able to perform 3 rotating shifts including night shift, weekends and public holidays

The Job:

The Patient Service Associate (PSA) will serve as a point of contact who assists Community Nurses and Senior Care Coordinator Associates (SCCAs) / Care Coordinator Associates (CCAs) to answer calls and attend to general enquiries from SingHealth residents and patients. He/she will manage registration, appointment scheduling, referrals and billing to ensure smooth consultation with SingHealth HSG team. He/she will support the SingHealth HSG team in administrative and secretariat duties such as referral management, data collection and management, report collation and arrangement of multidisciplinary team sessions.

Job Requirements:

• NITEC/GCE N/O/A Levels with 2 years of experience
• Diploma holders (preferably healthcare related) with 0 years of experience
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Good organising and coordinating skills

The Job:

The Patient Service Ambassador is responsible for providing primary care coordination and administration support to facilitate care of patients.

The job includes but is not limited to the following:

• Providing support to patients by helping to schedule appointments for ancillary services
• Populating the Chronic Disease Registry (CDR), as well as updating and maintaining patient records
• Tracking of patient's appointment and conditions
• Providing assistance to Specialist Outpatient Clinic (SOC) clinicians in explaining available options for follow-up at primary care
• Counselling and motivating patients in following up their care in primary care
• Gathering feedback and conducting patient satisfaction survey

Requirements:

• Minimum GCE O Levels with 1 year of working experience
• Diploma in any discipline with no working experience can be considered
• Proficient in Microsoft office (Word, Excel, PowerPoint)
• Caring and patient-oriented

You will provide prompt and quality front-line services to patients for the Radiology department. Your role will involve registration and scheduling of appointments for patients and collecting of payments from patients.

Requirements

• GCE ‘O’/ 'N' Level Experience in healthcare, hospitality or frontline customer service will be an advantage
• Good interpersonal and communication skills
• Able to perform 2 rotating shifts, including weekends and Public Holidays (1st shift: 7.30am to 4.30pm/ 2nd shift: 12pm to 9pm)

The role of an Advance Care Planning (ACP) Programme Coordinator involves facilitating appropriately staged ACP discussions with patient and/or their family members, to document decisions reflective of patient’s wishes and plans for future care. You will work closely with multidisciplinary professionals and community partners to facilitate holistic care for patients. You will also contribute to the development and implementation of ACP across SGH campus, which includes areas such as project management, quality improvement, research and outreach to the public and other healthcare professionals.

Job Requirements

• Minimum a Degree in relevant field with at least 2 years of working experience in a healthcare setting (Preferably background in social work, counselling, psychology or nursing)
• Possess strong organizational, coordination, interpersonal and communication skills
• Prior training in National Advance Care Planning Facilitation will be an advantage
• Possess proficient computer knowledge (Microsoft Office – Word, Excel, PowerPoint)
• Fully vaccinated against Covid-19

The Job

You will provide prompt and quality front-line services to patients. Your role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also assist nursing and clinical staff with patients related activities and provide clerical support to the department. You will also be trained to perform oral, mid turbinate or nasopharyngeal swab and collecting the specimens for testing when deployed in pandemic roles as and when required.

Job Requirements

• GCE 'O' or GCE 'N' Levels, preferably with Certificate in Office Skills
• Diploma holders may be considered for the Senior Patient Service Associate position
• Prior experience in healthcare, hospitality or customer service will be an advantage
• Good interpersonal and communication skills
• Strong passion to serve the patients
• Willing to be attired in PPE (personal protective equipment) and be mask-fitted
• Willing to undergo rostered routine testing (RRT) swab when required
• Fully vaccinated against COVID-19

Job Description

You will assist the healthcare team in the various patient care activities such as basic hygiene care, wound dressing, blood sampling and assisting with nursing procedures. You will also handle ward administration such as patient’s admission/discharge, patient’s appointments and medical records and housekeeping duties as assigned.

Job Requirements

• Minimum GCE “O” Level or WPLN Level 4
• Ability to communicate in English, both spoken and written
• Fully vaccinated against COVID-19
• Able to perform 3 rotating shifts (morning, afternoon and night shifts), including weekends and public holidays