Total 6,679 hr officer job vacancies in Customer Service category in Singapore

TCM Physicians

Working Days & Hours: 5 Day | Tue-Fri: 11am-8pm | Sat: 1030am-7pm
Working Location: Somerset
Salary Range: $3000-$4000 + Commission (gross: $5000-$8000)

Job Responsibilities:

• Provide TCM consultation and suggest appropriate TCM prescriptions, including acupuncture, cupping, Tuina, assigning medicine for conditioning, assessing the patient’s hyperthyroidism, and giving appropriate health care and treatment.

Job Requirement:

• Degree in TCM or it equivalent
• Registered with the TCM Practitioner's Board in Singapore
• Relevant Experience

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Tax Associate

Location: Tanjong Pagar
Working Days: 5 days (Mon-Fri)
Working hours : 9:30AM - 6PM
Upon confirmation:
Can choose 8:30AM - 5PM / Default hours
Salary : $3,000 - $3,800

Overview:

We are a professional firm offering Accounting, Tax, Corporate Secretarial & advisory services and we specialize in Marine, Investment Fund, Real Estate & Crypto industry. We mainly support Japanese companies in their business development in Singapore.

Job Description:

a. Corporate Taxation

• Supporting clients on taxation services as follows:
  Preparations of clients’ corporate tax computations
  Preparations of ECI and Form C/C-S and the filings to IRAS
  Preparations and filings of withholding taxes to IRAS
  Preparations of application of COR for DTA
  Research on various tax matters
  Any other ad hoc works related to corporate tax
  

b. Individual Taxation services

• Computation of clients’ individual taxes, preparation of IR8A, on-line filing of tax return to IRAS
  Preparation of AIS data
  

c. Handling tax inquiries and audit from IRAS

d. Assisting seniors in relation to documentations of transfer pricing

e. Assisting seniors for other tax related engagements

f. Administrative functions of tax assignments

• Preparation of invoices
  Maintain / Update of internal master files / records
  Keep and maintain proper records of tax clients
  

Requirements:

• Candidates must possess at least a Diploma preferably in an accounting/business/tax-related field.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedback and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfillment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma level and above with 3-4 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Urgent hiring
• Immediate commencement

Other information:

Working Days and Hours: Monday – Friday; 8.30am – 6pm

Salary: up to $3k

Job Duration: 6 mths

Working Days & Hours: Mon to Fri 8.45am-6pm

Location: East Coast

Job Description:

• Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.
  • Conduct quality inspection of 100% of the units to identify defects for rectification, certify unit readiness for handover prior to Notice to
  • Take Possession being served by ensuring that home units handed over to home buyers are in good condition.
  • Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.
  • Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

Job Requirements: Min GCE A Levels or Diploma in Real Estate/Building

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Responsibilities:

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases

• Logged all calls reported into the case management system.

• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.

• Provides assistance and guidance to junior colleagues.

• Perform other duties as assigned

Skills/Requirement:

• Minimum 1 year of call center experience

• Having good communication skills (speaking and writing)

• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in · · • Contact Centre via phone, email, online and digital platform.

• Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5th Saturdays)

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Job Responsibilities:

• Responsible for providing level 1 support related to mobile applications for various projects.

• Provide level 1 operations support via phone calls, emails, whatsapps and troubleshooting via remote access technology.

• Adherence to SLA and KPI when dealing with members tickets and calls.

• Prepare daily shift reports.

• Maintain confidentiality with regards to information being processed, stored, or accessed.

• To support operations phone duties if required when on WFH arrangement as assigned by Superior.

• Other ad hoc duties as tasked.

Job Requirements:

• Diploma in any discipline, candidates with relevant experience may also apply.

• Minimum 1 year of relevant working experience in call centre environment / service industry (hospitality, retail).

• Strong proficiency in written and spoken English.

• Customer service oriented with good interpersonal and communication skills.

• Proficient in PC skills include MS office / G suite applications.

• Good team player with strong work ethics.

• 5 Days Week: 4 Weekdays + 1 Weekend (Alternating 2 shifts : 6.30am-3pm & 2pm-10.30pm).

Branch Needed: Ghim Moh / Pasir Ris / Marsiling
Working day: Mon - Fri

Working hours : 8.30am -5.30pm

Salary : Max $4500 (Depends on exp)

Position Overview

The Educational Support Teacher’s (EST) primary role is to support class teachers and children with developmental concerns/ special needs in the implementation of appropriate educational programming within an inclusive learning environment to ensure that each child’s potential is maximised. In addition, they also work closely with families and caregivers, early intervention professionals to support the delivery of programme and services.

Job Requirement

- Specialist Diploma in Early Childhood Intervention (Special Needs) (SDESN) or relevant

Job Scope

• Retrieve child's case information from SSNET system.
• Consolidate information about the child from relevant sources (e.g., parents, SGEnable referral report, psychological report, previous intervention report, Brigance)
• Share information with class teachers and principal.
• Provide teachers some information about the disability
• Conduct baseline assessments to formulate Individualised Education Plan (IEP)
• Collaborate with teacher(s), the parents/caregivers, and the medical and allied health professionals to identify the child’s needs and IEP functional goals.
• Support class teachers by demonstrating intervention strategies to work towards achievement of IEP goals.
• Support the teachers to facilitate the child’s access and participation in the classroom activities through evidence based inclusive practices: curriculum modifications, embedded learning opportunities and child-focused instructions (one-on-one intervention).
• Document the child’s progress in the IEP Progress Report and make appropriate recommendations in discussion with teacher(s) and other programme professionals (if any).
• Communicate the child’s progress and follow-up plans (if any) with teacher(s) and parents/caregivers.
• Demonstrate good time management by managing scheduling for screening, education support and collaborating with teachers and others.
• Any other duties as and when assigned by the immediate superior / management.

Interested applicants can send your resume to✉ [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Desciption

• Ensure seamless running of the café in the most efficient and effective manner
• Deliver the highest service standards and make customers feel welcomed and satisfied
• Provide good & friendly top-class customer service, cashier duties and cleaning of dining area to ensure cleanliness at all times
• To sell, prepare and serves drinks and food items to customers
• Plating of cakes, packaging food and beverages, replenishing items in display cases behind the counter
• Assist with operations and opening and closing duties when needed
• Able to handle customers’ feedback and complaints professionally

Requirements

• Experience in F&B are advantages
• Able to work weekends & public holidays
• Holds a valid Food Safety & Hygiene Course certificate (Preferred)
• Able to work independently and able to stand for long hours.
• High initiative and positive attitude
• Well-groomed
• Willing to work OT till midnight during weekends

Summary

The Customer Services Officer is responsible for the management of customer requests and for providing assistance to customers at check-in counters. He/she manages flight requests, verifies travel documents and works with other departments to resolve customer issues. To maintain a safe working environment, he/she ensures his/her team adheres to all safety and/or security standards and escalates safety breaches to supervisors and authorities.

The Customer Services Officer demonstrates professional behaviour when responding to passenger complaints and acts as a service ambassador for the organisation. He/she works in shifts to accommodate round-the-clock flight arrivals and departures and is physically strong to assist passengers with lifting of their baggage. Moreover, he/she is detail-oriented, possesses excellent customer service and communication skills and handles passengers with special needs effectively.

Duties and Responsibilities

1) Provide quality customer services

· Manage and control flight requests such as seat selections and meal arrangements

· Service customers at the first-class and premium check-in counters

· Ensure all travel documents, passports and/or visas comply with verification requirements

· Manage and control discrepancies at the gates

· Handle complex customer requests

· Handle complex customer issues regarding irregular flight operations

· Generate finalised passenger manifests Resolve complex service requests regarding automated check-in systems

2) Uphold safety and/or security standards

· Interpret and follow safety and/or security standards for teams in the workplace

· Escalate reports of breaches in safety and/or security standards to relevant authorities

3) Influence organisational development

· Provide on-the-job training to team members on day-to-day tasks

· Act as mentor to team members

Requirements

▪ Minimum GCE 5 “N” levels and above

▪ Minimum 2 years’ experience in passenger handling or equivalent experience

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Our client is Singapore’s leading sustainability-driven energy company. They are looking for a Customer Relations Officer to join their Sales and Operations team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Patient Service Officer

Location: Paragon/ Woodleigh
Duration: 3 months contract to perm
Working hours: 5.5 days office hours
Salary range: $2K to $2.6K

Job Scope:
• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job requirement:
• Min N/ O Levels/ Nitec/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Radiographer

Location: Paragon / Novena / Farrer Park

Salary : SGD 4500 - SGD 6000+ AWS + VB

Working hours: 5.5 days

• Monday to Friday: 830am to 530pm
• Saturday 830am to 1230pm - Will need to stayback for MRI, CT and Ultrasound scan sometimes

Job Responsibilities

The Radiographer will be responsible for performing one or more of the following imaging procedures, and the duties assigned will depend on professional training:

• Ultrasound
• Computer Tomography
• Magnetic Resonance Imaging
• Mammography
• X-Ray
• BMD JOB

Job Requirements:

• Diploma/ Degree in Radiography with minimum 3 years’ experience in public sector/hospital setting
• Modality: Mammo, MRI, CT, Ultrasound, X-ray
• AHPC Certification preferred

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

**Job Posting: Customer Service Officer at AN Digital Lock**

**Company:** AN Digital Lock

**Location:** 2 Gambas Crescent Singapore 747044

AN Digital Lock is a leading provider of digital door lock solutions, dedicated to ensuring the security and convenience of our customers' homes and businesses. We are currently seeking a Customer Service Officer to join our dynamic team.

**Responsibilities:**
- Provide excellent customer service by addressing inquiries and issues related to digital door locks.
- Assist customers with product information, troubleshooting, and technical support.
- Handle customer complaints and ensure timely resolution.
- Maintain accurate records of customer interactions and transactions in Microsoft Excel.
- Collaborate with other departments to ensure customer satisfaction.

**Requirements:**
- Patient and attentive to details to effectively address customer needs.
- Strong communication skills to interact with customers in a professional and helpful manner.
- Proficient in Microsoft Excel for data entry and record-keeping.
- Knowledge of digital door locks or similar products is a plus.
- Prior customer service experience is preferred.

**Working Hours:**
- 5 days a week with OFF days on Tuesday and Wednesday.
- Required to work on weekends and public holidays.

If you are a customer-oriented individual with excellent communication skills and a passion for technology, we invite you to join our team at AN Digital Lock.

AN Digital Lock is an equal opportunity employer committed to diversity and inclusion in the workplace. We look forward to welcoming a dedicated Customer Service Officer to our team.

Job Description & Requirements

• Process customer orders.
• Process purchase orders to vendors.
• Liaise with vendors on the rescheduling of products. Escalate and resolve line-down problems.
• Monitor delivery schedules and expedite delivery of purchases.
• Investigate and resolve problems with deliveries.
• Process returns /claims. Arrange the return of damaged stocks to vendors.
• Liaise and follow up with vendors on shortages or excess shipments.
• Responsible for providing weekly reports as required.
• Coordinates date and times of delivery to customers based on coordination with all departments applicable.
• Develops and maintains relationships with purchasing contacts.
• Check & verify invoices received from forwarders or courier companies before a/c processes payment, and raise SS documents if the charges are supposed to revert back to suppliers or customers.
• Any other related projects/duties not indicated above will be assigned by the superior from time to time.
• Liaison with sales, assist in processing quotations and orders loading.
• To ensure timely delivery of shipments.
• Constantly work on improving purchasing processes and developing cost-reduction initiatives.
• minimum GCE “O” level or equivalent.
• 2-3 years of working experience in customer service or buyer field.
• Proficiency in MS Office, especially MS Excel.
• Knowledge of ACCPAC will be an advantage
• Effective communication skills and negotiation skills.
• Initiative and hardworking.
• Follow-up and attention to detail.

Our client is a premier global institute in business and organization transformation. They are seeking an experienced leader to set-up and lead a centre which will be the go-to place for learning, therapy, healing for organizations, families, and personal relationships.

The key roles you will play include:

• Leader & Strategist: The strategy & development; people & organization; process & structure for the Relational Centre.
• Builder: set up two core focus:The Relational Network and System support system for consciousness transformation of systems.
  Living Habits System support system for Organization Development with a focus on 7 Living Habits and Quantum Leadership assessment.
  
• Manager: Deploy internal (direct + collaborative) and external network to meet the Relational Centre objectives
• Scout: Maintain a curious and inquisitive eye over developing relational needs through network, research, self-learning, and development, always scanning the environment for opportunities to continue to put the organization at the forefront of OD and the well-being space.

The person we are seeking will likely have these competencies:

• PhD in Business, Organizational Psychology or other related field
• At least 12 - 15 years of experience with an excellent track record in managing a Human Resources organization, particularly in spearheading a large-scale organization transformation.
• Prior experience or knowledge in Neuropsychology and application of ancient wisdom into management practices will be an advantage.
• Experience in bridging research output to tangible solutions, especially in fast paced sectors and large complex organizations will be an advantage.
• Literacy in English (Written and Spoken) and Chinese (Spoken)
• Outstanding communication and interpersonal skills, with an authentic and confident presence that builds credibility and trust.
• Ability to conceptualize and sell a vision, then design or co-create corresponding solutions.

As a Customer Service Officer at our preschool, you will play a vital role in providing exceptional service to customers and visitors. Your primary responsibility will be to ensure a positive experience for all stakeholders by addressing inquiries, resolving concerns, and facilitating communication.

You will also assist in enrollment processes, manage administrative tasks, and maintain accurate records.

Your warm demeanor, good communication skills, and attention to detail will contribute to the smooth operation of our preschool and foster a welcoming environment for all.

JOB DESCRIPTION

• Attend to enquiries
• Greet all visitors and ensure that all security procedures are upheld.
• Ensure safety and health of children at all times.
• Update and maintain centre files in accordance with regulations and guidelines.
• Liaise with suppliers to ensure timely delivery of goods and services.
• Handle petty cash
• Interface with parents on enrolment matters, school fee collections and operation enquiries.

REQUIREMENTS

• Good phone etiquette
• Ability to adapt/respond to customers’ expectations.
• Good communication skills.
• Ability to multi-task, prioritize and manage time effectively.

Work Locations:

• Kinderland Preschool @ Ministry of Manpower (059764)

Additional Information：
Working day: Monday to Friday (5 days per week)

Good Location (Near to MRT)

Positive Working Environment

Job Responsibilities:

• Manage daily operational and project implementation matters.
• Ensure timely login of sales orders and processing for all sales.
• Handle sales login for Key Account customers, including issuance of Purchase Orders and Delivery Orders.
• Liaise with vendors to resolve leadtime issues of equipment and negotiate project prices and payment terms.
• Monitor project status, forecast project risks, and take preventive measures.
• Work closely with the Finance Team on invoicing status and cash flow projections.
• Ensure all suppliers' price books are updated and made available to the sales team.
• Ensure inventory is accounted for and kept to a minimum at all times.
• Record all maintenance contracts in systems and provide information to the Services Sales and Post Sales team.
• Ensure a smooth and efficient sales handover process between project and post-sales.

Job Requirements:

• Able to work in a fast-paced, team-oriented environment.
• Experience with order management/supply chain management in a project-based company.
• Strong interpersonal skills, including face-to-face, email, and phone-based communication.
• Good planning, analytical, and problem-solving skills.
• Proficient in MS Office applications.
• Diploma in any discipline.
• Minimum 1 year of experience in a similar role.

Service Technician

Working days and hours: 5 days, 8.45am-6.15pm

Location: Macpherson

Salary: $2200 – $2800 (Depending on experience)

Job Description

• Perform Pre-Delivery Inspection and assembly works; repair, service and test machine/engine as per work instructions.
• Assist the Senior Technician in repair, overhaul, reconditioning, testing and troubleshooting of machines, engines, ride on mower and assemblies according to manufacturer’s specifications and report any discrepancies to superior.
• Generate service reports for repairs per work instructions.
• Perform on-site repairs at customer sites where necessary.
• Perform good housekeeping, maintain cleanliness and upkeep of work area to ensure a neat, clean and safe work environment.

Requirements

• Has at least 1 to 2 years of relevant experience in automotive industry or mechanical repair
• Electronics / Electrical works (circuit boards, wiring / cabling) experience
• Able to carry heavy load up to 15kg

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Service Engineer (Semiconductor)

5 days, 9am- 6pm

Salary: $2700- $3200

Address: Woodlands

Job scope:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Other ad hoc duties

Requirements:

• Degree in Mechanical/ Mechatronic Engineering or related discipline
• Training provided

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Your Role

We are looking for an experienced Customer Service Officer to assist with the daily operations of shipping and freight forwarding services.

What Will You Do

• To attend to customers' and agents' inquiries and complaints.
• To arrange trucks and collection of cargo.
• To prepare booking and shipping documentation.
• To coordinate and monitor shipments with carriers and clients.
• To process custom permit.
• Ensure all cargoes are in good condition and if any damage shall revert to customer.
• To inform the shipper of any changes in vessel details or delay in arrival date.
• To assist with billing and closing jobs.
• To support all aspects of sales and operational activities.
• To perform other ad-hoc duties as assigned by the supervisor.

What Do We Want

• At least a Diploma in Logistic or Transportation or equivalent.
• At least 2 years of relevant experience, preferably in Freight Forwarding or Shipping industry.
• Good knowledge in MS Office applications, Permit, Portnet.
• Have knowledge in shipping systems, eg. online booking, declaring custom permit.
• Good interpersonal and communication skills.

• 5 days, MNC, Salary up to $2800
• AWS, bonus, allowances, Transport (2 ways)
• Medical/dental benefits
• Warehouse working environment

Responsibilities:

• Assist operation / logistics manager in carrying out duties.
• Customer Order processing and monitoring shipment status.
• Shipment coordination with Forwarder and Trucker.
• Generate shipment report.
• Update and file shipping documents.
• Perform invoicing to customer.
• Assist program on daily report / data support.
• Perform shipment declaration.

Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

Interested applicants, please send your resume to [email protected]