Total 3,910 infrastructure engineer job vacancies in Customer Service category in Singapore

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

JDE Applications Support Engineer

Overview of the client

Our client’s principal activities are to provide Clients with Full Turkey Project Management. This includes engineering, project management through the pre-construction planning, critical path development, construction / fabrication / site management, commissioning and hand over. It has executed a wide range of major projects involving Marine FPSO Conversion/Process Module Construction related to Oil and Gas Industry, Sub-Sea Products, Semi-Submersibles, Repair of Oil Rigs, Pharmaceutical Process Packages and Power Generation Facilities since its foundation in 1990. This vast experience and Total Commitment to Customer Satisfaction has since earned it a strong reputation in the industry as a reliable local business partner that aspire to exceed our clients’ expectations.

It is looking for a JDE Applications Support Engineer.

Role

This Support Engineer will have to provide technical support and assistance to end-users utilizing JDE. He/ she will be responsible for troubleshooting and resolving technical issues with JDE. Moreover, he/she needs to comprehend JDE modules, functionalities, and configurations.

Job Highlights

- Competitive compensation benefits

- Good career advancement opportunities

- Permanent role| 5 days’ work week

Job Description

Job Responsibilities

· Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.

· Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.

· Conduct regular system maintenance, including patching, updates, and monitoring system health.

· Offer end-user training and create documentation to facilitate efficient use of JDE applications.

· Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.

· Participate in the development and execution of test plans for system changes and enhancements.

· Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.

· Proactively identify opportunities to streamline processes and optimize system performance.

Job Requirements

· BSc Computer science or similar

· At least 3 years of working experience in providing applications/system support for JD Edwards

· 3-5 years of supporting level working experience and very familiar with Finance, Logistics and Warehouse and Procurement Module in JDE

· JD Edwards EnterpriseOne Cloud certification will be an added advantage

· You should also have an understanding of business concepts and strong analytical and problem-solving skills

· The role needs someone who knows finance, procurement and engineering modules for JDE

· Adaptable to fast paced work environment

· Able to work under pressure and finish assigned work on time

· Strong oral and written communication skills are essential.

Job related information

- Permanent - 5 days’ work week| Monday-Friday 8am-5:30 pm

- Location: Gul Circle Road| Company’s transports are available @ designated places

Compensation & Benefits

- Monthly Basic Salary will be based on expertise and qualifications

- Healthcare benefits such as Outpatient, Dental, Health Screening etc.

- Cover with insurances, Personal Accident, Hospital & Surgical, Term Life and Work Injury policy

- Variable Bonuses

- 14 days Annual Leave and 14 days sick leave

- Birthday leave / Festival eve half day leave

- NTUC membership – Applicable for only Permanent confirmed staff

- Company’s transport available @ designated places

NB

· NO QUOTA FOR THE FOREIGNERS PLEASE.

· This job vacancy is posted on the My Career Future Jobs Bank portal, which is only for the Singaporeans and Singapore PRs.

Please contact our Recruitment Manager: Leeza Shaheed (R1770675) @ [email protected] for further enquiries about the role.

Venture Cove Pte. Ltd.

(EA License 21C0547)

OCBC Center, 65 Chulia Street, #46-00 @ OCBC Center

Singapore 049513

Website: http://www.venture-cove.com/

Key Responsibilities:

• Installation & Commissioning: Install, configure, and commission environmental testing equipment such as climate chambers, temperature control systems, and other specialized Weiss Technik products at customer sites.
• Maintenance & Repair: Perform routine preventive maintenance, troubleshooting, and repair work on Weiss Technik equipment to ensure optimal performance and minimize downtime.
• Calibration Evaluation: Perform calibration on Weiss Technik products according to ISO requirements.
• Technical Support: Provide on-site and remote technical support to clients, diagnosing issues and offering solutions to operational challenges.
• Customer Training: Conduct technical training sessions for clients to ensure correct operation and maintenance of Weiss Technik products.
• Documentation & Reporting: Accurately document all service activities, including installations, repairs, and maintenance, ensuring that service reports are submitted in a timely manner.
• Management Tools Management: To maintain and manage all tools, test equipment, parts, and assets.
• Product Testing & Validation: Assist with testing equipment functionality and performance to meet required specifications, as well as validate system installations.
• Spare Parts Management: Coordinate with the spare parts team to ensure availability of critical components for repairs and maintenance tasks.
• Compliance & Safety: Adhere to company and regulatory safety standards during installation, maintenance, and repair work.
• Continuous Learning: Stay up-to-date with Weiss Technik's latest products and industry trends to enhance service delivery.

Qualifications & Skills:

• Diploma or Degree in Mechanical, Electrical, Electronics, or Mechatronics Engineering (or related field) with HVAC certification is a plus.
• At least 1-3 years of relevant experience in equipment installation, maintenance, or repair, preferably in the environmental simulation or testing industry.
• Strong technical knowledge in electrical systems, refrigeration technology, and mechanical processes.
• IT competency in Outlook, Teams, SharePoint and OneDrive and Microsoft Office 365, especially Excel.
• Familiarity with PLCs and control systems is a plus.
• Excellent troubleshooting and problem-solving skills.
• Attention to detail, inquisitive mindset, ability to analyse data and solve complex problems.
• Good communication and interpersonal skills to liaise with customers and collaboration with internal teams.
• Ability to work independently and manage multiple service tasks.
• Willingness to travel locally to customer sites.
• Posses Class 3 license - own car is an added advantage
• Singaporean/PR to apply only

What We Offer:

• Competitive salary package and performance-based incentives.
• Opportunities for professional development and continuous training.
• Collaborative and supportive work environment.
• Exposure to leading-edge technology in environmental simulation and testing.
• Car allowance.

Key Responsibilities:

• Customer Support to clarify technical requirements for all MTU, OM/LPR & Detroit Engines and systems.
• Technical support including trouble shooting problems with Distributors, Service Partners OEM.s and customers
• Supervise installation and commissioning work for all MTU, OM/LPR & Detroit Industrial engines in the region
• Conduct, with relevant MTU support groups, Installation and commissioning discussions, pre installation checks for all MTU Engines internally and with OEMs.
• Review relevant service information pertaining to all MTU, OM/LPR & Detroit Engines Industrial products.
• Review PID's , installation reports and travel ravel reports pertaining to commissioning and field service work
• Evaluate all data and reports supplied pertaining to any and all commissioning, breakdown and field repairs on stated application engines.
• Supply diagnostic processes to OEM's service partners, Distributors and customers to resolve any and all issues that may arise
• Co-ordinate field work and service recovery with local service partners and Distributors.
• Provide on-site investigations/troubleshooting in the APAC region when required
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Provide leads and support to Sales Dept.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.
• Assist diagnosis of problems on other applications if required.

Qualifications and Skills:

• Minimum Diploma/ Degree in Engineering (Mechanical or Mechatronics)
• At least 5 to 10 years working experiences with engine background but open for consideration if the attributes fits, will consider for senior engineer/assistant manager level
• Good planning/coordinating skills and able to handle customers will be a BIG plus
• Good Presentation skills
• Must be able to travel as and when required
• Pro-active team player, able to take pressure to meet tight timeline, good follow-ups and hands-on type

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Working Location: Tuas/ Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,500-$2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Working Location: Tuasx2

Job Description:

As a Service Desk Engineer with knowledge in endpoint management, you will be the first point of contact for IT support within the organization, providing technical assistance to users while ensuring the smooth operation of endpoint devices such as desktops, laptops, and mobile devices. You will troubleshoot issues, manage incidents, and contribute to maintaining a secure and efficient IT environment.

Key Responsibilities:

• Provide first-line technical support for hardware, software, and network-related issues.
• Handle and resolve tickets through the service desk system, ensuring timely and effective resolution.
• Manage and troubleshoot endpoint devices (desktops, laptops, mobile devices), including software installations, patch management, and performance optimization.
• Assist in endpoint security by managing antivirus, encryption, and compliance with security policies.
• Collaborate with other IT teams to escalate issues or improve IT services.
• Assist in configuring and deploying endpoint devices using tools like SCCM, Intune, or similar systems.
• Document solutions and maintain knowledge base articles for common issues.

Qualifications:

• Proven experience as a Service Desk Engineer or similar role.
• Strong knowledge of endpoint management, including troubleshooting hardware and software issues.
• Familiarity with endpoint management tools such as SCCM, Intune, or equivalent.
• Understanding of security best practices for endpoint devices.
• Excellent problem-solving, communication, and customer service skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – 4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• MNC, Tuas, Transport (2 ways)
• Heavy travelling, Good exposure and opportunities
• Basic $3800 - $5000,overtime claim
• Overseas allowances, mobile allowance
• Performance bonus
• No experience can apply, On-the-job training

Role & responsibilities:

• Support the Senior/ Service & Commissioning Engineer on site.
• Provide technical expertise and carryout service order assignments from the Service & Commissioning Manager/ Service & Commissioning Coordinator
• Field representative of the company to evaluate, troubleshoot, analyze, repair, test, and return equipment to service as required or instructed by a service order in a safe and effective manner.
• Create daily reports about the performed service tasks and all related issues and send them to the Service Mailbox
• Complete all the required documentation & write reports regarding the work

Requirements:

• Minimum a Degree in Electrical, Electronic or equivalent
• Good, basic, technical insight into electrical, hydraulic and basic mechanical engineering fundamentals
• 1yr of relevant experience in Marine/Oil & Gas industry
• No experience can apply as on-the-job training is provided
• Good communication skills
• Analytical and systematic approach to problem solving
• Basic understanding of programming and industrial control systems is a plus
• Willing to travel abroad heavily
• Willing to work overtime
• Having a great desire to gain more knowledge and skills
• Positive, solution driven, hands on attitude.
• Can work well in a team but having a great level of self-management and independence

Interested applicants, please send your profile to [email protected]

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Job Title: Field Service Engineer (Manufacturing & Repairing Company) ID9125
Location: Tuas
Working Hours: Mon-Fri 900am-600pm; Occasionally Saturday until 12pm
Basic Salary: $3800-$4200

Benefit:
*14 days AL starting with bonus and AWS

Job Description:
•Carry out site installation assistance, start-up, testing and commissioning of compressor and dryer units.
•Troubleshooting and preventive maintenance of air compressors and refrigeration dryers and equipment in relation to mechanical, electrical and pneumatic system.
•To attend service calls and routine servicing at customer site as well as to assist in supervision of production process with minimum breakdown occurrence.
•To prepare and submit repair and maintenance quotations pertaining to service and spare parts sales.
•To plan and coordinate individual service jobs weekly and daily.
•To conduct technical training to customers as necessary.

Requirement:
•At least 2 Year(s) of working experience in the air compressor service experience with class 3 driving license

Service Engineer

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $4,000 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

Our client is one of the world's largest manufacturers of hydraulic mobile cranes, and it has a wide product range.

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

About us

Our Client is a leading provider of air conditioning and refrigeration services in the region. With a reputation for excellence and a commitment to innovation, we pride ourselves on delivering tailored solutions to meet the unique needs of our diverse client base. Our talented team of service engineers are the backbone of our operations, and we are dedicated to providing them with the resources and support they need to excel in their roles.

Apply now for this exciting opportunity to join our team as a Service Engineer (Chiller) and be a part of our continued success.

What you'll be doing

• Performing scheduled maintenance and servicing on commercial chiller systems
• Troubleshooting and diagnosing any technical issues with chiller equipment
• Repairing and replacing faulty components in a timely and efficient manner
• Maintaining detailed records of all service activities and equipment performance
• Providing excellent customer service to clients and ensuring their complete satisfaction
• Collaborating with the broader team to implement new technologies and improve processes

What we're looking for

• Relevant technical qualifications in air conditioning, refrigeration or a related field
• Minimum 3 years of hands-on experience servicing and maintaining commercial chiller systems
• Strong troubleshooting and problem-solving skills to quickly identify and resolve issues
• Excellent communication and customer service skills to liaise with clients effectively
• A keen eye for detail and the ability to maintain accurate records and documentation
• A proactive, team-oriented approach and a commitment to continuous learning

Interested applicants can email your resume to [email protected]

EA Personnel : Daniel Chua

EA Licence: 14C7135

EA No: R1103353

We are looking for candidates that are looking for IT job.

Job scope as follow for the candidate:

• Provide technical support to ensure the smooth operation of PCs / NB/ Servers/Network switch/Router/Firewall/ printer through regular maintenance & housekeeping.
• Job also include diagnosing and resolving of hardware and software problems, installing software and new applications as well as providing advice and assistance to users.
• Cabling job

Willing to learn & responsible

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• Welcome entry level (Training provided)
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East areas)
• Salary $2300 - $2800

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Description

• To assist the Sales department to generate quotation
• Perform sales admin duties
• Handle any sale enquiries
• Any other task required by the company

Job Requirements

• Diploma in Electrical Technology or Building Services Technology (Mechanical /Electrical)
• Basic Computer Knowledge
• Training will be provided
• Applicant with experience in construction industry -Fire protection will be advantage

Title: Customer Success Engineer

Location: Singapore/ West

Perm

Responsibilities:

• Manage customer relationships and site deployments, ensuring smooth operation and troubleshooting of technical issues.
• Collaborate with customers to understand technical needs, provide support, and recommend solutions.
• Lead the implementation of video analytics solutions, conduct training, and ensure customer satisfaction.
• Administer the platform, manage user accounts, and troubleshoot as needed.
• Work with internal teams to enhance the customer experience and provide feedback for product improvement.
• Mentor interns and contribute to process documentation.
• Stay updated on industry trends to improve customer success strategies.
• Conduct visits to client's site

Requirements:

• Experience in customer success or technical account management.
• Strong background in software development or technical support.
• Excellent communication, problem-solving, and project management skills.
• Service-oriented with a customer-first mindset.
• Freshers with good communication and problem-solving skills are also encouraged to apply.
• Candidates with their own transportation are preferred.
• Must possess a driving license.

(EA:20C0196)

R22108971

Job Responsibilities:

• Setup, installation and deploying of computers.
• Cloning/Imaging of laptop/desktop
• Station at customer’s office for IT support if required (if stationed, reporting will be at customer location)
• Performing IT support (Ticketing System, Remote Support, Onsite Support)
• Active directory user account management
• Provide administrative support in checklists/reports.
• Perform computer hardware parts upgrades/replacement.
• Other adhoc duties/projects assigned.
• Cover Helpdesk Duty at Fusionopolis if Helpdesk Engineer is not available.

Requirements

• Understand basic Windows OS commands and have adequate knowledge about Windows OS environment, and software such as Microsoft 365, Microsoft Active Directory system,
• ITE /Diploma Holder

up to 4.2K

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.

• Manage all orders efficiently until fulfilment stage, by working closely with Service team. • Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.

• To provide support to other service activities that may be assigned in the course of work • Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

If you are interested and meet the requirements, please apply with your resume to [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA License: R1331820

• Bachelor's degree in Electrical Engineering, Construction Management, or related field from an accredited university or college is preferred
• min 2 - 4 years of work experience in an Engineering Role or as a Site / Field Service Technical Expert, with Electrical installation and/or construction project management experience of 1-2 years or more will be a benefit,
• Relevant training in Project Management and experience in executing projects and bid preparation would be beneficial
• Experience and knowledge of High Voltage transmission industry would be beneficial.
• Positive attitude to work in challenging environment and in embracing high performance culture.
• Understands cultural differences and copes with them effectively.
• Strong competence in using IT Tools including Microsoft.
• Communicate clearly and professionally in English (written and/or verbal) required, where additional Asian languages will be a benefit.
• Willing to travel within the region.

Responsibilities:

· Strong Ability to review and understand project’s agreement/contract, specifications, clarification and exceptions, scope of work, budgets, and allowances prior to commencement.

· Monitor and executes the defined work packages / projects within the defined requirements (e.g. safety, Budget, Schedule, etc.) and provide regular updates to team, management, and PMO during project review meetings

· Interface with operations, engineering, and factories throughout the world to resolve technical topics in ongoing projects and site works.

· Support business success and customer satisfaction and ensures professional stakeholder management.

· Familiar with contract change process and invoicing/ final closure of the projects.

· Investigates and provides recommendations on ways to further localize scope, improve processes and grow the business.

· Support the preparation of new opportunities proposals, business plans, proposal work statements, specifications, operating budgets, and financial terms/conditions of contract.

Responsibilities

• Diagnose and troubleshoot issues with marine engines, auxiliary systems, and other vessel components.
• Perform repairs on inboard/outboard engines, including fuel, cooling, and exhaust systems.
• Conduct routine maintenance to ensure shipboard systems are in good working order.
• Maintain cleanliness in ship and engine rooms when onboard.
• Provide detailed reports on repairs and explain services performed to customers.
• Adhere to safety protocols and ensure compliance with environmental regulations.
• Maintain accurate service records, including parts used and time spent.
• Collaborate with other technicians and assist in mentoring junior staff.

Requirements:

• Diploma or technical certification in marine mechanics or a related field.
• Minimum 2 years of experience in marine service and repair.
• Strong mechanical skills, with knowledge of marine engines and cargo pumps.
• Proficient with diagnostic tools and service equipment.
• Ability to interpret technical manuals and handle physically demanding tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3V5938V

Responsibilities

• Provide day-to-day support of IT computing devices and troubleshooting via emails, phone calls, and walk-ins
• Perform first level support to troubleshoot and solve technical issues
• Perform L2 and L3 escalations if necessary and required
• Ensure and follow help desk procedures for all call and ticketing tracking from start to end (initial support to resolution)
• For outstanding issues pending user response, report and alert the IT Manager / POC for internal escalation procedure
• Interface with other maintenance vendors (vendor management) for problem reporting and resolution
• Perform IT project rollout as planned by the Customer, including new PC purchase. receiving, move and change (IMAC Services)
• To be responsible for accurate record keeping, tracking and processing of all documents related to IT
• Any other ad-hoc duties assigned by supervisor

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

SERVICE ENGINEER (AGV / MHE)

Company background:

• One of Singapore’s established warehouse intelligence companies and has been the frontier of a logistics revolution, rewriting the rules of intralogistics and transforming warehouses across Asia Pacific with intelligent warehouse automation solutions.

Location: West (Benoi)

Working Hours: 5 Days Work Week, Mon to Fri (8.30am to 5.30pm)

Remuneration Package:

• Basic up to S$ 5000
• Variable Bonus (~3 months)
• Flexi Dollars S$ 800

Job Responsibilities:

Purpose: To support Automated Guided Vehicles (AGV) aftersales operation Requires strong technical knowledge in Material handling equipment operations/workshop

• Assist in running errands when required
• Manage daily operation activities in workshop and customer service
• Ensure the performance and reliability of AGVs fleet
• Respond and provide technical guidance to customers regarding operational issues, software updates, general maintenance etc
• Ensure accountability and integrity operational readiness of workshop
• Develop all necessary policies and procedures to ensure the workshop is effectively maintained to ensure maximum efficiency
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labour turnover and efficient operation
• To ensure all works are carried out in accordance with the safety and housekeeping requirements set by the company
• Provide the point of escalation for team for any operational issues
• Act as a bridge between sales, operations & customers
• Write technical report and submit to customer/manufacturer
• Preparation of reports on performance, budget and expenditure
• Plan and achieve financial budget and key performance indicators
• Ad hoc duties as assigned by Supervisors

Requirements:

• At least a Diploma in Robotics related field with technical experience (EE, ME, CS, Robotics)
• Preferably possess at least 2 to 3 years of relevant MHE repair (customer facing) work experience
• Possess a Class 3 Driving license
• Candidates with experience with Linux (ideally Ubuntu) administration, tools and Bash/Python scripting will be an added advantage
• Experience with firewalls, VPN and network security technologies
• Working knowledge of SSH, DNS and other network protocols
• Willingness to troubleshoot electro-mechanical components.
• Experience with ROS command line and graphical tools advantageous

Please be notified that only shortlisted candidates will be notified.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745