Total 3,135 it manager job vacancies in Customer Service category in Singapore

Job Responsibilities:

• Act as the brand advocate that create a positive environment for a customer centric, and fascinating moment for prospects, customers, enthusiast and business partners
• Offer personalized and emotional engagement through product or service presentation
• Explaining and guiding on the vehicle configuration, financial consultation, purchase journey
• Optimize the sales funnel and consistently update all customer data ensure all ngagement are aligned across the team
• Achieve target given by management, prepare proper reports for management
• Deliver excellent customer service to achieve customer satisfaction
• Other ad-hoc task assigned by management

Job Requirements:

• A professional education certification in any field
• Minimum 1 year of working experience in Corporate/Hospitality/Luxury Retail sales related field
• Excellent personal communication skills, customer service oriented
• Result-oriented, independent, and a team player

Other Information:

• Retail working hours, 10am-8pm
• Salary: $4000 + AWS
• Opportunity to join reputable automotive group

Interested applicants please forward your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

Role Overview:

As a Customer Success Officer, you will play a pivotal role in ensuring our customers' success and satisfaction. Your primary responsibilities will revolve around face to face meeting and engagement with our customers. No prior knowledge or experience is required for this position; however, we are looking for individuals who possess strong interpersonal skills, bubblly personallity, excellent written communication skills, problem-solving abilities and initiative.

Key Responsibilities:

1. Customer Engagement: Proactively reach out to customers to encourage their engagement with our system, guiding them through various processes, and promoting the value of our products and services.
2. Customer relations: Build a relationship with our clients to make sure their profetional needs are met.
3. Written Communication: Craft engaging and personalized emails to effectively communicate with our customers, addressing their needs, inquiries, and concerns. Ensure clarity, professionalism, and empathy in all written interactions.
4. Problem Solving: Demonstrate a keen problem-solving mindset to resolve customer issues promptly and effectively. Escalate complex problems to senior team members when necessary.
5. Initiative: Take initiative to identify opportunities for improvement in customer satisfaction and suggest innovative solutions to enhance our customer success strategies.
6. Collaboration: Collaborate with cross-functional teams to gather insights on customer needs, feedback, and product enhancements. Act as a bridge between customers and the company, providing valuable feedback to improve our offerings.
7. Documentation: Maintain accurate and detailed records of customer interactions, ensuring that customer profiles and information are up-to-date in our CRM system.

Qualifications:

• Exceptional interpersonal and communication skills.
• Strong written communication skills in English.
• Excellent problem-solving abilities and the ability to think critically.
• Proactive and self-motivated with a strong sense of initiative.
• Ability to work in a fast-paced, collaborative environment.
• High school diploma or equivalent (Bachelor's degree is a plus but not required).
• No prior customer success experience required; training will be provided.

Our Client:

• Automatic Doors Industry
• 5 Days, Office Hours
• East Region
• Up to $5,000 + Annual Target Sales Incentive + Car and Petrol Allowance

Responsibilities:

• Manage the Service Department and responsible for the growth of the business.
• Take service requests, schedule resources, maintain appropriate staffing levels and oversee inventory.
• Develop and manage the customer base.
• Handle the collection of debts from customers.
• Assist the General Manager grow the Preventative Maintenance Business.
• Provide quotations for the supply and installation of products as requested by customers.
• Assist in the overall Occupational Health and Safety of employees and contractors.
• Responsible for the overall quality standards for the service work carried out.
• Resolve any disputes in relation to customers, suppliers, or other parties.
• Create invoices for serviced products to be sent out before the end of the month.
• Inform the Directors about any product liability, accidents, and disputes.

Requirements:

• Possess excellent knowledge of company products to service customer requirements.
• Have at least 3- 5 years of related experience, with technical or mechanical knowledge.

For interested applicants, please click “APPLY NOW” or email your updated resume to: [email protected]

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Responsibilities

· Supporting existing and new MDF/IDF rooms.

· Day-to-day operations of MDF/IDF rooms and assume a critical role in maintaining the overall up- time, performance, and capacity.

· Site management, Moves/Adds/Changes of systems within the site.

· Rack and install a large inventory of servers, storage, networking gear, data center gear and serial consoles in our production environment.

· Perform initial configuration and provision for deployment: servers, network gear and various infrastructure related equipment (Console/ILO) configurations for sys-admins

· Perform stringent site management and planning for production deployments and growth.

· Troubleshoot and remedy hardware issues, and provide a detailed report to management/administrators

· Manage local vendors for procurement/installations/remediation

· Manage RMA/EOL/Disposal processes with various sources

· Maintain an up-to-date inventory list of all hardware equipment for locations

· Implement and follow best-practice methodology for maintaining a MDF/IDF environment for power/cooling/cabling

· Track MDF/IDF related issues and tasks via our ticketing system

· Participate in a 24x7x365 on-call support rotation

· Domestic travel as needed.

Skills / Experience

· Minimum 1 year experience working in computer rooms including:

§ Data centre best practices including cabling, power balancing, cooling, inventory tracking, and more

§ Experience in performing hardware troubleshooting in a Small to Medium scale server/storage/networking environment

§ Hands-on and certified professional experienced with Windows, Unix and IP networking

§ Basic system administration skills for servers, storage, and networking devices

§ Ability to lift 20KG safely and reliably on a regular basis.:

Preferred Qualifications

· 1-3 years’ experience working in small to medium computer rooms including:

§ Experience working in supporting Semi-conductor industries IT operations.

§ Data center best practices including cabling, power balancing, cooling, inventory tracking, and more

· Experience in performing hardware troubleshooting server/storage/networking environment

· Over 1-3 years Hands-on and certified professional experienced with Windows, UNIX/LINUX and IP networking

· Over 1 year proven system administration skills for servers, storage, and networking devices including:

§ Proven experience using data center management tools

§ Proven track record for working alone, or remotely with minimal supervision
xcellent written and verbal communication skills in English, as well as, strong interpersonal skills at all levels or the organization

§ Vendor management experience.

§ Meticulous attention to detail and strong organization skills

§ Take pride in keeping a clean and tidy work environment within the MDF/IDF rooms.

§ Self-motivated and able to work alone efficiently and without close supervision

Excellent written and verbal communication skills, as well as, strong interpersonal skills

Education Requirements:

· BA/BS Information Technology, Computer Science or a related field (or equivalent experience) IT Certifications such as A+, Server+, Network+, ITIL or similar a plus CCNA, or equivalent Electrical/Mechanical experience or certification. *LI-SRC

Nationality : Singaporean/ SPR

Work place : Serangoon North

Type : experienced candidate

Openings : 1

Salary range : S$ 4500 to $5700 per month

AWS : Yes

VB : No

Allowances : not eligible

Benefits : Medical Benefits eligible

• Delivering system administration and cybersecurity support.
• Identifying security vulnerabilities, conducting threat risk assessments, implementing mitigation strategies, containing threats, and conducting penetration tests with the vendor.
• Collaborating closely with stakeholders and diverse teams to establish project scope, objectives, and deliverables.

Requirements:

• RHCE or RHCSA certification.
• Degree in Computer Science or equivalent.
• At least 3 years of managing IT infrastructure systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our Client in the Government sector is seeking a highly motivated and detail-oriented IT Service and Compliance Engineer to join their team. In this role, you will be responsible for validating security and compliance solutions for enterprise applications and databases in data centers and cloud services, ensuring adherence to IT policies.

Job responsibilities:

• Provide guidance and hands-on implementation in the design, configuration, and troubleshooting of logs, patch, vulnerability, and configuration management, utilizing enterprise platforms and technologies.
• Conduct annual IT compliance reviews, covering IT policies, localized IT security-related policies, IT processes, and technical reviews of critical systems and infrastructure.
• Review IT findings/issues from compliance reviews, assess the overall state of IT services, and develop mitigation plans to address gaps and enhance ICT governance and risk management.
• Plan and conduct regular internal control and compliance reviews as per stipulated frequencies based on corporate IT security policies.
• Review and explore market policies and practices, introducing best practices to strengthen IT risk management and compliance within the company.
• Communicate common IT issues and findings to stakeholders to ensure alignment and compliance.

Job requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications are a plus.
• At least two (2) years of experience in one or more security and compliance technologies and products, such as vulnerability assessment or logs management.
• Product certification in one or more of the industry toolset and platform is advantageous
• Familiarity with IT compliance standards in a variety of technical environments, including Windows and Linux, is advantageous
• Experience in IT audit is advantageous.
• Familiarity with IM8 or equivalent ICT policies is advantageous

Only shortlisted applicants will be notified.

Principal / Centre Manager

Location: West - Sixth Avenue / Bukit Timah / Bukit Batok Area

Salary : $4,000 - $6,000

Principal Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children
• Perform other related duties as assigned by director

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• Min 2 years in teaching position certify as L2 by ECDA

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

We are looking for an experienced and proactive Senior IT Support Engineer for one of our global clients. Reporting to the IT Support Lead, he/she will be the first point of contact for users regarding any IT issues, ensuring a positive customer experience and maintaining effective 24/7 IT service desk services. The ideal candidate should possess a minimum of 5 years of work experience as a technical support engineer, along with excellent communication and interpersonal skills.

Responsibilities:

· Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.

· Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.

· Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.

· Proactively monitor IT infrastructure performance and suggest improvement plan.

· Manage vendors and assist with IT procurement.

· Responsible for asset management and assist with accurate IT inventory tracking.

· Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.

· Conduct ad-hoc training to end users and junior IT support engineers.

· Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

· Diploma or bachelor’s degree in IT/Computing.

· Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.

· Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.

· Familiar with IT service desk system such as FreshService, ServiceNOW.

· Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.

· Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.

· Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

· Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.

· Helpful, able to multi-task, work under pressure with can-do attitude.

To apply, please send your CV to [email protected].

We regret that only shortlisted candidates will be notified.

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Job Summary

· To manage Branch operational risk and ensure controls are in place

· To comply with the processes on cash handling and branch operations as per Branch Operations Manual

· Assist the BOCEM on the day to day running of branch operations

· To resolve client complaints/feedbacks/issues and manage clients service expectations

· Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank

· Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels

· Generate new sales opportunities through referral (excluding insurance and investment)

· To be proactive in improving workflows / internal processes in branch

Key Responsibilities

Branch Operations

· Granting transaction approval and overrides for all CER/ Senior CER within delegation limit

· Checking and approval of Application / Service Request documentations for all products / services.

· Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control

· Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)

· To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required

· Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time

· Collate data/information related to branch reporting.- Accurate & Timely Submission

· assist in answering phones, general enquiries and investigations.

Branch Cash Operations * In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).

To execute controls on cash within the present guidelines of the Bank

Skills and Experience

Role Specific Technical Competencies

· Cash Handling

· Customer service

· Written and verbal communication

· Attention to details

· Microsoft office skills- Outlook, Excel, Word

Our Ideal Candidate

· Diploma or Degree holder

· Good verbal and written communication skills

· 2 years of relationship service management experience in retail banking

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Sécheron Hasler Group continues the Swiss tradition of over 140 years in the field of railway technology. We are a leading global supplier of electrical and electronic safety components and solutions and traction power systems for the railway industry and also provide solutions for renewable energy, DC grid, and other industrial systems. The name Sécheron Hasler Group is worldwide synonymous with Swiss Quality and represents a leading reference for state-of-the-art products supplied to the market.

With more than 1300 employees worldwide, we are wherever our customers are around the globe. We supply products approved in our customers’ countries or markets and deliver top-notch supply chain and customer services locally.

For this position, you must have a valid full work permit in Singapore. We do not offer sponsorship.

We are looking for a dynamic and motivated Service Project Manager to follow up services and after-sales activities for projects in the South East Region.

Linked hierarchically to the Director of Sécheron Singapore, you will also be directly linked to the project management team and quality department for QA/QC purposes.

Main activities:

• Support customers for requests in relation with maintenance activities.
• Support for preparation of quotation for site intervention / training / spare parts.
• Coordination between the quality department located in Europe, clients, suppliers, site engineers and PM to lead technical investigations, determine root causes and put on place an action plan.
• Preparation of detailed presentations to the customers.
• Scheduling of interventions. Gather, with the help of the project team, the necessary information to carry out the mission.
• Check reports after each intervention mentioning purpose of the intervention, analysis and job done on site, and prepare action plan if needed.

• Cost control per resolution.
• Deliver projects within time frame, cost and quality.
• KPI linked to development of services activities.
• Measure of customers’ satisfaction.
• Feedback and return of experience to the design team and quality team.
• Respect of the department’s work procedures and archiving.

What we are looking for:

• 5 years of relevant experience from a similar Project manager or customer support position.
• Electrical and electronic engineering background.
• Candidate should have proven experience in railway field.

• Capability to speak in English is mandatory.
• Flexibility of planning and ability to travel at any given time in the South East Asia.

We have flat hierarchies and encourage direct communication between departments and levels of management. This enables us to make decisions quickly.

We give our employees total responsibility for their job tasks. All employees are encouraged to take initiative and contribute to the company’s operational excellence and have ample opportunities to achieve their personal and career growth objectives.

How to apply:

Do you have a positive attitude? Are you seeking a challenging and rewarding work environment? If this sounds like you, we look forward to receiving your application.

For more information, please visit our website: https://www.secheron.com/ You can also find us on LinkedIn.

Looking for different opportunities? Please visit our career site: career-opportunities - Sécheron (secheron.com)

Responsibilities

• Tender service compliance review

o Participate in tender compliance review to ensure Ensign team capable of delivering contract obligations

• Consultant to customer / single point of contact

o Tactical point of contact for customer administrators and Ensign. Provide technical subject matter expertise to advise on the implementation and operationalization of MSS

• Ensure SLA compliance for service rendered

o To ensure MSS & DM teams deliver SLA as per contract

• Facilitate and managing customer requests

o Ensure Service Request(s) and Change Request(s) are reviewed and tracked

• Manage Ongoing activities across the contract

o Work side-by-side with Ensign team and customer to create implementation and success plans that ensure business and security program alignment

• Manage OnDemand activities across the contract

o Attending to customer requests/queries/complaints/feedback

• Project documentation

o To ensure documentation (i.e., baseline/standing orders/monitored asset-list) for the services are up to date

• Assist in up-selling Ensign services

o Partnering Ensign account managers and pre-sales to Ensign services (i.e., via probing clients for road-maps)

• Troubleshooting & Incident handling

o Work with Ensign support teams for troubleshooting. Engage with Technical Support to help work technical issues to completion

• Facilitate Ensign internal/external audit requirement

o Work with relevant Ensign stakeholders for internal and external auditing / assessment. (OSPAR audit/Internal audit/Risk assessment/BizSafe)

Requirements

• Diploma in Information Technology / Information Systems / Computer Science, Business IT or other relevant disciplines.
• At least Four (4) years of IT Service Outsourcing experience with proven ability to work with internal and external parties.
• Excellent interpersonal skills both in written and presentation.
• Strong business acumen and customer focus.
• Demonstrate the drive to excel and achieve goals.
• Self-motivating and pro-active in heading off problems and in identifying new opportunities on the account for Ensign.
• Strong analytical and problem skills, combined with the ability to provide quick resolution to problems.
• Preferred Skills /Qualities Technical knowledge in IT technology (Operating Systems, Network, Databases).
• IT Services Management experience preferred.
• Project management experience preferred.
• Relevant Project Management certification preferred. Cyber Security knowledge preferred.

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Job Description:

• Act as the first point of contact for clients with issues concerning their computer systems and equipment.
• Interact with clients via phone, email or chats and provide concise written/verbal instructions.
• Keep track of system issues and adhere to the agreed timeline until an issue is resolved.
• Follow up with clients, ensuring their computer systems are functioning properly after troubleshooting.
• Proficient with Ariba Procurement tool & softwares.
• Maintain procedural documents and reports.
• Monitor and maintain computer networks, Configure operating systems.
• Diagnose, troubleshoot, and resolve issues using customer input.
• Learn and work with emerging technologies.
• Follow standard procedures to resolve issues by connecting them to relevant internal departments.
• Provide prompt, accurate feedback to customers.
• Ensure proper documentation of all issues.
• Prepare prompt, accurate reports.
• Document technical knowledge in the knowledge database.
• Train people on how to use different systems.
• Monitor daily performance of technical systems.
• Help companies deploy new software or hardware systems.
• Any other ad hoc duties as assigned by supervisor.

Requirement:

• Excellent analytical and problem-solving skills.
• Proficient with Ariba Procurement tool & softwares.
• Well versed in all Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook
• Strong verbal and written communication skills.
• Good interpersonal skills.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

This is an on-site Singapore-based individual contribution role that will focus on client delight and growing the SOW based Digital IT Services, technology recruitment and technology talent management services businesses of Sciente International in Singapore.

• Take ownership and implement the agreed-upon strategy and account plan to boost services revenue, in line with the business potential of the targeted accounts.
• Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects, technology recruitment and tech talent management requirements, challenges/needs, company culture, and strategic objectives.
• Collaborate with client managers to clarify their requirements and make sure a common understanding.
• Adopt a consultative approach to act as advisors for our clients to formulate the right value-added services offering.
• For SOW based services, work with internal talent acquisition team and do assessments to evaluate candidates’ skills, experience, and cultural fit for specific roles/scope of work.
• Present SOW with qualified professionals to clients, providing detailed summaries and recommendations to facilitate the decision-making process.
• Facilitate the interview process for potential tech professionals, ensuring delightful engagements.
• Service Agreements/Scope of Work/Terms of Business and Offer Negotiation: Serve as a liaison during the SOW/offer negotiation process, facilitating discussions and reaching mutually beneficial agreements.
• Build the relationship with client managers across the levels, develop client accounts and grow the portfolio of IT professional services within the client accounts.
• Market Research: Stay abreast of industry trends, market conditions, technology providers, and competitor activities to inform strategies and provide valuable insights to clients and Sciente.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.

Qualifications and Experience:

• 4-8 years of total relevant experience in IT services & solutions / talent management / tech recruitment / IT staff augmentation services within Singapore.
• Minimum 3-4 years of local work experience in client services/large client account management are very much required.
• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Proficiency in engaging with client managers, adopting a consultative approach to understand their project requirements.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals for the named client accounts.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

More qualified professionals shall be considered for senior level leadership roles.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Brief Description:

Join our dynamic IT department at AmSpec Singapore, where we ensure operational excellence across our global enterprise. We are seeking a knowledgeable IT Support Specialist with expertise in desktop support, networking, and system administration. This role is crucial in maintaining our IT infrastructure and supporting our workforce of 300 employees. You will be instrumental in resolving complex technical issues, enhancing our IT capabilities, and working closely with our corporate centralized IT departments to support local users.

Reports directly to the IT Director based in Europe, who also manages our teams in Spain, India, the Middle East, and the Netherlands, this position requires effective collaboration within a culturally diverse and geographically dispersed team.

Responsibilities:

• Provide second-level technical support for end-users, addressing issues related to desktop systems, software, hardware, and peripherals.
• Troubleshoot network problems, including issues related to switches, firewalls, and NAS devices.
• Develop and maintain scripts using PowerShell to automate routine tasks and streamline system operations.
• Assist in the administration and support of SharePoint environments.
• Collaborate with team members to implement new technology solutions and improve existing processes.
• Document troubleshooting procedures and maintenance logs.
• Train users and staff on new technologies and IT procedures.
• Work closely with centralized corporate IT departments and regional teams to ensure cohesive support and operations across the enterprise.
• Other duties as assigned.

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred but not required).
• Certifications such as CompTIA A+, Network+, Microsoft Certified Solutions Expert (MCSE), or similar.
• 2-5 years of experience in IT support within a midsize to large organization with prior experience in a global enterprise environment.
• Strong knowledge of desktop and server operating systems, including Windows and MacOS.
• Experience with network troubleshooting and basic administration (knowledge of switches, firewalls, and NAS storage systems).
• Proficient in scripting with PowerShell to automate tasks and manage systems.
• Familiarity with SharePoint administration and troubleshooting.
• Experience with using a ticket system, preferably osTicket.
• Excellent problem-solving skills and the ability to manage multiple tasks simultaneously.
• Strong communication and interpersonal skills, capable of working effectively in a diverse, global team environment.
• Excellent knowledge in Microsoft Office / platform (especially Excel Macro, VBA, Access, SharePoint and Power BI).
• Good technical writing and verbal communication skills.
• Good analytical, logical thinking and problem-solving skills.
• Team player.

What We Offer:

• A dynamic, supportive, and technology-driven work environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.

Qualified or interested candidates, please submit your updated resume in MS Word / PDF format to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any): -

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

Title: IT Support Engineer

Location: Singapore, Central

Perm

Responsibilities:

• Act as a single point of contact for user incidents, requests, and communications.
• Provide Level 0/1 support for applications and software systems.
• Enhance user awareness of IT issues and promote appropriate IT resource usage.
• Manage IT incidents using the incident management system.
• Repair and upgrade PC hardware and software.
• Maintain inventory of equipment and software licenses.
• Manage provisioning and de-provisioning of IT resources.
• Support classroom IT and Audio Visual needs (e.g., Apple TV, projectors).
• Handle logistics for IT equipment (e.g., iPads, computers, printers).
• Perform Mobile Device Management operations.
• Administer desktop operating systems.
• Research and implement new technologies to improve IT support and processes.
• Ensure helpdesk processes are up-to-date.
• Provide administrative support for the Technology department.

Position Requirements:

• Strong analytical and problem-solving skills.
• Ability to establish relationships and resolve technical issues.
• Hands-on approach with quick learning ability.
• Excellent verbal and written communication skills.
• High standard of customer service and telephone manners.
• Team player with good time management and organizational skills.
• Understanding of confidentiality principles.
• Familiar with basic network troubleshooting, Active Directory, Office 365, and CASPER suite for Apple devices.

Principal / Centre Manager

Location: West - Sixth Avenue / Bukit Timah / Bukit Batok Area

Salary : $4,000 - $6,000

Principal Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children
• Perform other related duties as assigned by director

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• Min 2 years in teaching position certify as L2 by ECDA

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description:

• As part of the Property & Asset Services team, you will take on the challenges of working closely with Management Corporations, Managing Agents and Building Consultants to ensure that the Company’s obligations under the Building Maintenance & Strata Management Act 2004 and Sale & Purchase Agreement are duly discharged.
• You will also take on the challenges of handing over completed residential homes and continuously building good rapport with the purchasers by managing and addressing their feedback concerning their homes.
• Working closely with the consultants, contractors and project management teams, you will ensure that rectification works are completed satisfactorily and promptly.

Job Requirements:

• Diploma/ Degree in Building in Facilities, Real Estate or equivalent

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Manage and oversee the technical team responsible for the design, implementation, and maintenance of the company.
• Lead and supervise a team of technicians and engineers in the installation, configuration, and troubleshooting.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal security system installations.
• Design and develop security system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security solutions.
• Provide technical support and guidance to clients, team members, and internal stakeholders.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Degree or Nitec in Engineering or equivalent.
• Minimum of 5 years of experience in the security solutions industry.
• Prior experience managing and leading technical teams.
• Strong knowledge of security systems, including CCTV, access control, and intrusion detection systems.

Interested candidates who wish to apply for the advertised position, please send in your latest resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

IT Support Specialist

• Working Hours: Mon-Fri (830am-600pm)
• Working Location: Pasir Panjang
• Salary Package: $2000 - $3000 (basic) + AWS

About Us:
We are dedicated to providing top-notch technology solutions and support. We are seeking a dedicated IT Support Specialist to join our team and help us maintain our high standards of customer service and technical support.

Job Summary:
Respond to customer inquiries via hotline, email, online forms, chatbot, and other channels, perform basic troubleshooting, and ensure timely resolution and accurate logging of all interactions.

Key Responsibilities:

• Respond to cases via multiple channels such as hotline, email, online forms, chatbot, portal, or case management system.
• Perform basic troubleshooting based on standard operating procedures (SOP) and guides.
• Escalate tickets to the next level and ensure resolution within the Service Level Agreement (SLA).
• Ensure that all customer queries and follow-up interactions are logged into the CRM system accurately and promptly.
• Proactively escalate query trends or potential issues to the team leader.
• Perform any other relevant duties as assigned by the Supervisor.

Qualifications:

• ITE/Diploma in Computer Science, Information Technology, or a related field.
• More than 2 years of working experience in a Technical Helpdesk operation.
• Prior experience in a Government Technology agency is an added advantage.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J44637" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781