Total 7,628 it support executive job vacancies in Customer Service category in Singapore

Job Description

• Serve as main point of contact on daily operations issues, inquiries, and technical support request.
• Guide new customers through the onboarding process.
  Proactively identify potential issues or areas for improvement and take corrective actions to ensure customer’s satisfaction and retention.
• Identify opportunities to cross-sell additional products, services or solutions to customers based on their evolving needs and priorities.
• Collaborate with internal teams, such as sales to deliver tailored solutions and proposals that address customer’s requirements.
• Provide exceptional customer service and support to customers, addressing their inquiries, concerns, and requests in a timely and professional manner.
• Problem solving and provide solutions to customers.
• Seek feedback from customers on their experience and satisfaction levels.
• Encourage satisfied customers to become advocates or references for the company.
• To ensure timely and accurate invoicing to customers, and at the same time, constantly evaluating the invoicing process to optimize the efficiency of Accounts Receivable.
• To ensure timely and accurate verification of vendors invoices.
• Participate in cross-functional projects aimed at enhancing warehousing, distribution and system processes, as well as digitalization and workflow improvement initiatives.

Job Requirements

• Diploma in Supply Chain or equivalent preferred
• 1 - 2 years' experiences in e-commerce transactions
• Ability to resolve customers' issues and complaints.
• Resilient & committed, independent whilst being able to work in a team.
• Possess good communication skills.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Strong service excellence mindset
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Locations: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,400 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Mandatory Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Perform Data Entry and ensure accurate and complete data entry, actively identify and correct data inconsistencies
• Conduct and verify stock Inventory levels and assist to maintain accurate records within the system
• Support Payment and Billing Activities
• Perform other duties as assigned

Requirements

• Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders
• Proficiency in MS Office Suite ( Vlookup, Pivot Table)

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

Job Description:

- Assisting Ops Manager, includes but not limited to Operations, Logistic, Purchase Request, Quotation, and Administrative.

- Monitor SAP processes and resolve any issue in a timely manner with support from IT department.

- Prepare and consolidate presentation materials.

- Assist in ad-hoc duties assigned (tree planting, site visits etc)

Job Requirements:

- Diploma in Business Admin or equivalent

- Minimum 1 year experience as an operation administrator or in a similar position

- Strong organizational and administrative skills.

- Excellent communication skills, both written and verbal.

- Proficiency in Microsoft Office

- Knowledge or prior experience in SAP system will be an advantage

• Generate monthly invoices
• Perform daily reconciliations of e-payments
• Handle full set of accounts (AR and AP) including posting proper general ledger.
• Perform journal entries, reconciliations for accounts closing.
• Update fixed assets register
• Assist in preparing month-end and year-end management reports

Requirements:

• Minimum Diploma in Accounting or any related courses or above
• Minimum 1 year of accounts executive / finance executive experience
• Proficient of MYOB accounting software
• Able to start immediate

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong Xinyi

CEI Registration No.: R2095121

Email: [email protected]

Tel: 9666 7710

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Customer Service:

Provide prompt and helpful responses to all inquiries, quote requests, order confirmations, product returns, and evaluations through any incoming method (phone, digital channels, walk-ins).

Monitor shipment status to ensure timely delivery and escalate internally and to the factory to resolve order fulfillment issues raised by customers.

Proactively follow up on outstanding customer service issues until resolved.

Communicate clearly and professionally with a helpful attitude to assist customers, ensuring a high level of customer satisfaction through basic product knowledge.

Customer Education:

Educate customers on the use of web-based services, including Swagelok.com.

Effectively utilize internal resources such as iSwagelok, document-sharing platforms, and product literature.

Team Support:

Provide support to other team members and assist in ad-hoc/special tasks as assigned by the Leader/Manager.

Key Account Management:

Provide Key Account Management services to selected customers.

Receive and respond to customer queries, requests, and complaints within established guidelines.

Process Adherence:

Understand and ensure daily work follows established procedures, policies, and guidelines.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Overview:

• My client looking for a proficient IT Executive to contribute significantly to the IT automated storage and retrieval machine projects, customer warehouse integration, and providing advanced support.
• In this role, you will assist in project execution, deliver excellent customer support, and ensure seamless operations.
• Your technical skills and customer-focused approach will be vital to their success.

Responsibilities:

IT Projects Implementation:

• Aid in the software project implementation of warehouse automated storage and retrieval systems for customers, including integration with customer ERP systems, IT infrastructure, and networks.
• Collaborate in setting up machines, configuring software, conducting UAT/SIT, and providing software user training for both customers and internal staff.
• Support the software go-live process.
• Thoroughly document IT projects, detailing processes, configurations, and outcomes.
• Perform IT site visits to assess requirements, troubleshoot issues, and gather insights for improvements.

IT Service Support:

• Deliver remote helpdesk and onsite support services for customers, addressing technical needs promptly and professionally.
• Be available onsite on scheduled days to provide hands-on IT software support and ensure customer satisfaction.
• Prepare detailed IT service reports for accurate tracking and analysis.

IT Tasks and Ad-hoc Duties:

• Undertake various IT-related tasks to effectively support onsite customers.
• Respond to IT ad-hoc duties assigned by the Supervisor, demonstrating adaptability and versatility.

Requirements:

• Availability to travel for customer support in Singapore and Malaysia.
• At least 3 years of hands-on experience in a similar role.
• Experience in software application support, particularly with systems like inventory, warehouse management, and ERP.
• Familiarity with basic IT infrastructure, server setup, and network troubleshooting.
• Strong communication skills to effectively liaise with team members, customers, and vendors.
• Ability to clearly escalate technical and customer inquiries to technical teams and superiors.

To Apply:

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” and "ATTN: JOSL"

Alternatively, you may email us an updated copy of your resume (ATTN: JOSL)

We regret that only shortlisted candidates will be notified.

Email Address: [email protected]
Joseph Low | Registration No: R2089920 | EA Licence No: 12C6253
Dynamic Human Capital Pte. Ltd. | 2 Kallang Avenue #03-08 CT Hub Singapore 339407

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Responsibilities:

• Maintain general cleanliness of equipment and classrooms
• Providing logistical support for school events and activities including carrying and arranging of furniture and equipment
• Operating and maintaining basic office equipment and materials
• Any other duties assigned by the supervisor

Requirements:

• Completed primary school education
• Prior experience in school operation duties (e.g. logistics-related work, cleaning duties)
• Ability to communicate and work in teams

Contract Period: From 15 Aug 2024 to 14 Aug 2025 with an option to extend

Working Hours :

Selected candidates to be deployed at the following hours (alternating on weekly basis):

• Mondays to Thursdays: 6:30am to 3:45pm, inclusive of 45 minutes lunch break
• Fridays: 6:30am to 3:15pm, inclusive of 45 minutes lunch break

AND

• Mondays to Thursdays: 9:45am to 7:00pm, inclusive of 45 minutes lunch break
• Fridays: 10:15am to 7:00pm, inclusive of 45 minutes lunch break

For quick response please email your CV to [email protected]

Job Summary

1. Assist the Clinical Therapist (PT) / Rehab Section Lead in the provision of clinical, administrative, and managerial tasks assigned.

2. To submit clinical outcomes report (Centre-based rehab services) and rehab statistics (Monthly / Quarterly) to Rehab Head

3. Participate and conduct clinical meetings and training for junior therapy staff as and when required.

Clinical Roles:

1.To conduct the therapy treatment as instructed by the therapist (PT/ OT) under his / her direct or indirect supervision.

2.To update any changes in the client’s clinical condition/therapy treatments in the therapy records as and when needed.

3.To strictly follow the safety handling procedures/infection control measures (PPE) during the delivery of therapy services

4. To conduct the patient satisfaction survey/feedback from the clients on therapy services rendered after the completion of required therapy treatments/time of discharge/cancelation of therapy service.

Job Requirement

* Locally trained with Therapy Support Course Certificate
* Possess a passionate disposition to interact and care for seniors

* Computer skills (MS word/ excel) if any (added advantage)

* Possess a positive, good interpersonal and communication skills

* Good Team player

about the job

• Evaluate and approve documentation for new accounts.
• Ensure compliance with internal and regulatory standards.
• Address client queries and ensure product suitability.
• Conduct KYC checks and due diligence (CDD, EDD) for risk assessment.
• Adverse News Search
• Coordinate document submissions with clients and support Relationship Managers
• Prepare management reports and provide insights.

skills and experience required

• A diploma is minimally required
• Prior wealth banking experience is preferred

To apply online please use the 'apply' function, (EA: 94C3609/ R21103354)

• Well Established Company
• Basic $2500 - $3000 + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff
• To prepare invoices, monthly reports for consolidated billing
• To maintain and upkeep the filing system and SWM software on all aspects of waste information
• To assist Customer Service Manager to ensure smooth daily operational in the team
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications
• To update customer database in respect of customers and potential customers
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met

Requirements:

• Min Diploma in Business Management or equivalent
• At least 1 year of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

• Carry out scheduled maintenance program (preventive, predictive, repair, corrective and replacement) and other work assignments as per Customer's approved SOPs and organization’s safety and quality requirements for the Process Equipment Engineering Project.
• Coordinate with External Third-Party (3P) vendors to support various services (calibration, PM, Qualification, repairs)
• Provide 1st level service support limited to specified utilities related to Process Equipment Engineering Project, which include water systems, compressed air and vacuum, to maintain them within operating level and tolerance.
• Ensure accurate documentation creation, management, updates and tracking of services rendered in this program.
• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA).

Requirements:

• Min. Diploma in Electrical Engineering or related fields
• No exp needed, trianing provided

Working hours: Office hours, Mon to Fri

Location: Buona Vista

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Run the front desk to create a positive impression for guests, greeting them and visitors warmly and professionally.
• Support with basic office duties like filing, data entry, and handling correspondence.

Requirements:

• GCE O Level and above
• At least 2 years of front desk experience in an office building.
• Able to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Key Responsibilities:

• Execute procurement processes in PCF’s Procurement Management System (PMS), including the creation of Small Value Purchase (SVP)/Request for Quotation (RFQ), Purchase Order (PO), Goods Received Note (GRN)
• Work closely with Information Technology Division (ITD) and Procurement Department (PRO) on technical issues encountered on PCF PMS
• Coordinate with Finance Division (FID) on payment matters
• Liaise with PRO to execute necessary follow-up actions and ensure proper closure of outstanding cases recorded such as in ageing reports
• Work closely with Senior Care Centres (SCCs) and Active Aging Centres (AACs) for procurement and payment-related matters
• Manage SCC/AAC staff’s professional development training process including registration, marking of attendance, and account activation via PCF Learning Management System (LMS) and Agency for Integrated Care (AIC) LMS platforms; while taking charge to relevant ensure course fee payments are processed
• Maintain SCC/ACC staff’s training records online
• Procure furniture and equipment for new centres alongside the Centre Manager, Senior Nurse, Therapists as well as the Admin and Finance team
• Perform grant claim submissions
• Take down minute notes for meetings
• Undertake projects and tasks that might be introduced from time to time

Job Holder Requirements and Qualifications:

• Degree in Business Administration or Economics or Management (minimum Polytechnic Diploma in Business or Management if the candidate has excellent career track in relevant experience)
• At least 2 years experience in administration, financial or procurement portfolios
• Proficient in Microsoft Office – MS Word, Excel and PowerPoint
• Good team player with good analytical and problem-solving skills.
• Able to multi-task, well organised and meticulous

Please send your resume to [email protected] indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Job Description:

· Responsible for maintaining and supporting (level 2 & 3) the Oracle EBS (12.1.3) Finance modules and in supporting business transactions.

· Strong experience in the Oracle modules; Finance, Order Management, Account Payables, Account Receivables, Quoting, and related Boundary tools

· Duties include user support, application maintenance, reporting and troubleshooting of functional issues and transactions.

· Assist the other members of the application support group in regular operations as well as ongoing evaluation for system related process improvements and development solutions to meet end user’s needs

· Analyze the interfaces and integration points

· Setup and change configurations within the Oracle Finance Modules

· Work closely with Business users on process improvements and changes

· Work closely with external support / consulting companies on incident management, requirement management and change management services

· Document as-is and to-be business processes, configuration scripts and other associated functional/technical specifications

· Root cause analysis and complex problem-solving skills are important

· Experience in analyzing data and translating business requirements into technical specifications

· Manage Finance, IT projects and provide timely deliverables

Requirements:

· Bachelors or master’s degree in Computer Science, Business Administration or equivalent education and experience

· Experience of 3+ years as an IT Technical/Functional Analyst

· Experience with Oracle R12 Finance related modules

· Experience in SQL and familiar with the database structures in Finance

· Experience in the languages of; PL/SQL, OAF, Java/JSP, SQL, HTML, XML

· Experience in the technologies of; Oracle Apps EBS, OAF, Web ADI, Web Services, JSP, Core Java

· Experience in the software tools of; JDeveloper, Putty, GitLab, JIRA, PL/SQL Developer, TOAD, SQL Developer

· Strong Project Management Skills, PMP Certification is preferred

· Knowledge of Reporting, Power BI, BI Publisher, OBIEE, RPA, and automation technologies is preferred

· Good analytical skills in solving technical issues

· Strong interpersonal skills; ability to work in cross functional teams

· Experience in working effectively with people, across multiple levels, multiple cultures, and time zones

· Fluent English communication skills, both verbal and written

· Experience in creating functional / technical documentation

· Good self-management and coordination skills

· Good communicator and presentation skills

• Handle all sales orders, contracts, invoices, delivery orders etc.
• Oversee daily local sales deliveries to ensure efficient and smooth process.
• Make purchase and sales contracts and all other import/export documents.

Requirements:

• Diploma and above
• At least 2 years of experience in logistics
• Able to work on Alternate Saturday (half day)

If you are keen to apply for the position, kindly email your detailed resume in MS Word to[email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Well Established Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• Provide a prompt and appropriate technical advice to Sales and Operation Personnel on their waste management enquiry which includes waste handling procedure and costing
• Work closely with sales and operation department to establish a cost-effective treatment/recovery method for incoming/customer waste
• Assist in providing advice and co-ordination work in technical-driven waste management
• Improve existing and develop new treatment methods
• Assist in optimization of operation treatment
• Assist in alternative treatment identification
• Ensure good housekeeping in the laboratory
• Follow the existing system and documentation as per the procedures
• Update the relevant records and effectively communicate to relevant departments and people
• Other ad-hoc duties as assigned

Requirements:

• Degree in Chemistry or Chemical Engineering with at least 2 years of laboratory experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)
EA Recruitment Pte Ltd
EA License No: 21C0492

We are looking for an experienced Senior / Customer Relationship Executive to engage and develop customer relationship with industry associations, VIPs and assist Hosted Buyers Programme for food portfolio.

The role will be responsible for engaging with key customers by building and preserving trusting relationships and constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

· Assist coordination of the Hosted Buyers Programme & buyer engagement campaigns

· Work closely with marketing team on promoting and delivering buyer engagement campaigns

· Strong and proactive follow up with the selected VIPs and industry associations to ensure their attendance to our events

· Build new leads and maintaining positive business relationships with key customers

· Provide customers with timely update on the latest development of our events

· Collate and maintain the customer database in a systematic way with accuracy

· Understand and address industry trends and customer individual needs

· Understand the business matching requirements of customers, explore and line up business matching opportunity

· Assist coordination of delegation and buyers programme at physical events

POSITION REQUIREMENTS:

· At least 4-5 years of work experience in related field with a minimum of 3 years in customer relations

· Degree holder or above in Business or related discipline

· Practical hands-on project management experience within B2B environment

· Ability to prioritize and execute tasks under pressure and meet tight deadlines

· Ability to work both independently and collaborative environment

· Strong attention to details and ability to manage multiple campaigns simultaneously

· A self-motivated and innovative person who will input for creative and effective campaigns to engage buyers

· Excellent interpersonal and communication skills

· Proficient in all Microsoft applications

· Candidate with less experience will be considered as Customer Relationship Executive

OTHER PREFERRED ATTRIBUTES:

· Cooperative, flexible and initiative

· Capable to work under pressure in tight deadline

Our client is a leading power generation company in Singapore. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, with the aim of further developing the current high-performing team. They are located in the central area, easily accessible.

Responsibilities:

• Answer and manage customer calls promptly and professionally.
• Respond to emails in the Customer Care mailbox.
• Handle enquiries from various channels (phone, email, etc.).
• Assist customers with account-related queries and issues.

Requirements:

• Diploma or A-Level qualification.
• Strong interpersonal skills and ease with engaging new people daily.
• Ability to work independently and as part of a team.
• Experience in the FinTech industry is preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Mandatory Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Mandatory Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

• Delivering system administration and cybersecurity support.
• Identifying security vulnerabilities, conducting threat risk assessments, implementing mitigation strategies, containing threats, and conducting penetration tests with the vendor.
• Collaborating closely with stakeholders and diverse teams to establish project scope, objectives, and deliverables.

Requirements:

• RHCE or RHCSA certification.
• Degree in Computer Science or equivalent.
• At least 3 years of managing IT infrastructure systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Royal Ocean Marine, a reputable company in the maritime industry, is seeking a dedicated and experienced individual to join our client's team as a Vessel Catering Support Officer. In this role, you will be responsible for managing catering operations on board vessels to ensure the highest standards of quality, hygiene, and customer satisfaction. This is an exciting opportunity to join a dynamic and fast-paced team.

Responsibilities:

• Oversee and coordinate all aspects of vessel catering operations
• Plan and execute menu planning, food procurement, and inventory management
• Ensure compliance with food safety and hygiene standards
• Manage catering staff, including training and monitoring performance
• Collaborate with vendors and suppliers to ensure timely and cost-effective delivery of catering provisions
• Handle customer feedback and complaints promptly and effectively

• Pleasant Personality , Flexible, Committed, Helpful, Team Player & Fast Learner
• Professional Level / some work experience (prefer) , Training is provided
• Able to work during weekends (Once every few weeks / rotate)
• Ability to work fast paced environment , Self-Motivated, Independent

Chan Chee Meng

EA 07C3069

R1110620