Total 7,623 it support executive job vacancies in Customer Service category in Singapore

You will assist the healthcare team in the performance of various basic patient care activities such as wound dressing and assisting with nursing procedures. You will also handle ward administration and housekeeping duties.

Customer Service Executive (Ocean Freights)

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - S$3,200 (Depends on Experiences)
• Marymount

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Description:

• Conduct routine laboratory testing on raw materials and finished products
• Prepare media and perform non-routine testing for special projects
• Set up and maintain bacterial and mammalian cell cultures according to SOPs
• Execute microbiology, cell-based, biochemical, and molecular biology assays
• Perform antimicrobial assays, nucleic acid extraction, PCR/qPCR, gel electrophoresis, ELISA, and cell viability testing
• Assist with product usage tests and skin sampling for consumer studies
• Record and submit experimental data accurately and timely via Electronic Lab Notebook (ELN)

Requirements:

• Min Diploma in any science courses
• Min lab internship is preferred
• Training provided

Location: Biopolis (Near Buona Vista station)
Working Hours: Monday to Friday, Office Hours
Salary: Fixed at $2000 per month

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description: Classroom Support Teacher

Position: Classroom Support Teacher
Employer: Pioneer Primary School
Location: 31 Jurong West Street 91, Singapore 649037

Duration of Service: July 1, 2024, to December 31, 2025

Working Hours:

• Mondays to Thursdays: 7:00am to 4:00pm (including 30-minute lunch break)
• Fridays: 7:00am to 3:30pm (including 30-minute lunch break) (Service not required on Saturdays, Sundays, and public holidays)

Scope of Services:

Departmental & Level Work:

• Assist in producing teaching/learning resources.
• Issue, collect, and maintain cleanliness of teaching/learning resources.
• Perform filing, typing, and printing of worksheets and notes.
• Prepare certificates awarded by department/level.
• Scan optical answer sheets.
• Key in students' marks/grades into computer databases.
• Collate department/level surveys and other statistics.
• Update department/level noticeboards.
• Decorate the school for special functions and celebrations.

Teaching & Learning Activities:

• Assist teachers in classroom support.
• Assist in group work activities.
• Assist in coaching students with special needs or weaker students.
• Assist in out-of-school activities such as learning journeys.

Other Duties:

• Update students' attendance in School Cockpit.
• Assist in administrative duties in the General Office.
• Perform safety & security duties as assigned by School Management.
• Any other duties as assigned by School Management.

Qualifications, Skills & Experience:

• Must have worked in an office environment performing administrative tasks such as typing and photocopying documents.
• Must have at least 1 year of experience working in the educational or childcare setting, preferably as a Teacher Aide in a local government primary school.
• Candidates may be required to undergo an interview.
• Staff is required to sign an undertaking to safeguard official information.

Role:

This is a full-time, onsite, Operations Support Officer Role in MOE School. If you are

selected,

You will work closely with the HOD, Admin in an MOE school (nearest MRT – Paya

Lebar) in the day-to-day activities.

Company provides endless opportunities for career progression and better work -

life balance.

Responsibilities:

• Provide cleaning services;

• Provide logistics support for school events e.g. moving and arranging tables

and chairs;

• Closing of school and keep school facilities safe and secure;

• Supervise and escort the Authority’s appointed term contractors who are

carrying out facilities management services in school;

• Check on the existing stock of cleaning supplies and toilet supplies and

feedback to Operations Manager for replenishment of stock;

• Carry out administrative roles (such as receiving and inspecting goods and/or

services, compiliation of delivery orders) to assist the Operations Manager;

• Report building faults to Operations Manager;

• Any other operational support services duties as assigned by the Authority.

Job Requirements:

• The Personnel must have at least a Primary 6 local school education or

equivalent.

• The Personnel should preferably have experience in providing cleaning

services.

• The Personnel should preferably have experience working in customer-service

related jobs.

• The Personnel must be physically able to provide logistics support for school

events.

• The Personnel must know how to use WhatsApp Messenger application or

equivalent to take photos for reporting of building faults

We regret to inform that only shortlisted candidates will be notified. Thank you for

applying.

EA License No.: 23S1986

EA Personnel No.: R23118941 (Gandhi Ponmathi)

Summary:

Contract Period: From 1 Jul 2024 to 30 Jun 2025

Working Days and Hours:

• Mondays to Thursday: 10 am to 7pm, inclusive of 1/2 hr lunch break

• Friday: 10:30 am to 7:00 pm, inclusive of 0.5 hr lunch break

• (Not required to work on Saturdays, Sundays and gazetted public holidays)

• If the candidate is required to work beyond these hours or days, the candidate

will be compensated with off-in-lieu

We are looking for an Operation Support Officer to provide administrative assistance to the ops department of a government school.

Location: Tampines

Job Description

• Printing worksheets and examination papers
• Ensuring equipment and workplace cleanliness
• Assisting with logistics for school events and activities
• Performing basic administrative and office tasks such as answering phone calls, organizing data, conducting simple data entry, distributing materials, and attending to students and stakeholders
• Any other adhoc duties assigned

Requirements

• Diploma holder and above
• Experience preferred, but none welcomed to apply
• Ability to communicate and work in teams
• Able to perform good customer service
• Prior experience in providing similar services would be an advantage.
• Competent in Microsoft Office (Word, Excel, Powerpoint)
• Know how to operate an office printing machine/copier

Working Hours

Mon - Thu: 7:00AM to 4:30PM

Fri: 7:00AM to 4:00PM

Interested applicants may apply with a copy of your updated resume and we will notify you if shortlisted.

Jolene Lee | 23C1599 | R24120860

Job Summary

Reporting to the Customer Service Manager, the Customer Service Executive performs and is responsible for full spectrum of order management legally and according to company policies. He/she will provide professional and prompt updates to working partners leading to high customer satisfaction which in return increase the sales of the Company.

Job Description

• Process Order Management using SAP in SD and MM Modules
• Work closely with team members from Product Management, Planning, Sales, Finance and Logistics to resolve issues and ensure accurate & timely delivery of orders/samples
• Coordinate and work closely with service providers (Freight forwarding and warehouse) for proper shipping arrangement
• Monitor Purchase/Sales orders and update status to ordering parties
• Proactive communication with Sales/SCM members when change of demand is noticed
• Reduce operation costs by managing shipment frequency, stock allocation based on full pallet / FIFO rules, stock reservation, etc.
• Responsible in arranging shipments and documentations for letter of credit accurately
• Coordinate and prepare full set of shipping documentation
• Create and maintain master data and price list in SAP
• Attend to customer inquiries/complaints and coordinate satisfactory reply
• File documentations promptly and assist in auditing
• Conducts physical stock count at warehouse
• Ad-hoc duties assigned by superior

Job Requirements

• Minimum GCE ‘O’ Level or Diploma in Supply Chain/ Logistics Management
• At least with 3 years working experience in logistics and order management environment
• Experience in handling LC documentation and submission a must
• Knowledge of SAP in SD and MM modules a must
• Positive attitude, Customer focus mind-set and a good team-player
• Able to multi-task and work with minimal supervision
• Fluent in English and excellent communication & writing skills
• Proficient in Microsoft Office and PC skills

Selected candidate will be awarded with a competitive compensation package and a rewarding career. Please submit your application with your full cv, expected salary, your availability/notice period and motivation factors for your next career move.

For any enquiries, please write to [email protected] (Reg No. 1105612). We thank you for your interest in this application and regret that only short-listed candidates are notified.

We are hiring Contract Scientific Support Specialists to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

• Perform laboratory specific methods on raw materials or finished products, media making, special
  projects or specified testing as directed
• Set up and maintain microbiological cultures
• Perform routine lab maintenance
• Stock lab (media and lab supplies)
• Clean lab (daily, weekly, deep cleans) and discard expired media
• Maintain log books
• Read and complete documentation of work through data recording and/or electronic note booking
• Application of routine / non-routine microbiological test methods (e.g. MIC, Challenge tests, Method Validation)
• Communicate immediately problems or unexpected results / anomalies with R&D personnel and Laboratory Lead

Job Requirements:

• Diploma in any Science courses with microbiology
• Able to commence on short notice

All Interested candidates are invited to email your resume in MS Word format to:
[email protected]

Please include your full working experience, education background, notice period, expected salary.

Natalie Chew Shi Qian

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

• Perform reconciliation of statement of accounts and match payments in the accounting system.
• Handle premium collections and outstanding status and maintain digital copy of the payment documents.
• Prepare and gather supporting documents for payment setup.

Requirements:

• Diploma in Accounting or equivalent
• At least 2 years of accounting experience.
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are hiring Contract Junior Scientific Support Specialists to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

• Qualify for and perform routine validated test methodologies on finished products, special projects or specified testing as directed in accordance to Standard Operating Procedures (SOPs)
• Process and post all technical data to work request management and submission system
• Conduct all assigned work in compliance with our organization’s safety and quality requirements
• Get direction from Team Leader on work assignments
• Replenish and track laboratory samples, consumables and reagent inventory
• Maintain equipment records
• Perform daily laboratory housekeeping and routine basic equipment maintenance
• Communicate immediately any product testing deviation, instrumentation failures/issues, or any other laboratory anomalies directly to Team Leader.

Job Requirements:

• NITEC / Diploma in any Science / Chemical engineering
• Able to commence on short notice

All Interested candidates are invited to email your resume in MS Word format to:
[email protected]

Please include your full working experience, education background, notice period, expected salary.

Natalie Chew Shi Qian

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service/Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

• Supervise and administer the organization's IT application landscape for enterprise applications, guaranteeing seamless operation and ongoing enhancements.
• Work alongside cross-functional teams to recognize and tackle IT needs, ensuring smooth operations and seamless integration of technology.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of project management experience.
• Proficient in Netsuite, Microsoft Office 365 and SharePoint.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Leading Retail Group with investment footprints across Asia Pacific, seeks dynamic individuals for the position of Customer Service Executive!

Responsibilities:

• Assist in handling of general customers’ enquiries and feedback as well as to support Facebook enquiries.
• Monthly submission and presentation of Monthly Customer Service / Loss Prevention Report.
• Assist in running of Customer Service Committee.
• Support company events, closed door events, Bookfest or Warehouse Sales.

Requirements

• Minimum GCE 'O' Levels or ITE
• Preferably with 2 to 3 years of customer service experience
• Possess strong customer service mindset and communications skills
• Good in written communications.
• Proficient in all Microsoft Office applications.
• Knowledge of SAP and Case Trust is an advantage.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a IT Support Engineer to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of IT Support Engineer:

• Provide operational support and administration for system infrastructure.
• Monitor performance of regional system and storage infrastructure and resolve technical issues.
• Ensure comprehensive monitoring of infrastructure and services, enabling clear visibility and awareness of potential failures or gaps at regional level.
• Identify and resolve problems/issues, collaborating with multiple vendors to determine root causes and implement suitable solutions.
• Maintain accurate documentation of current configurations in the Knowledge Base.
• Assist in implementing approved infrastructure changes, maintenance routines, and updates/upgrades for components.
• Conduct data backups and execute disaster recovery operations.

Requirements:

• Degree in Computer Science / Information Technology
• 2 – 4 years of relevant experience with Hardware Systems

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are looking for a dynamic individual who ensures positive interactions with our customers. The mission would be to transform every interaction touchpoint into an excellent experience that leads to long-lasting client satisfaction, brand loyalty and advocacy.

Role and Responsibilities

• Build relationships with our clients. Support client enquiries by giving information in a friendly and efficient way. Taking responsibility in finding solutions for our clients, whilst keeping up to date with our services and policies.
• Generate new sales through cross/up selling & referrals
• Responsible for all administration and coordination of activities within departments as well as to ensure the smooth procedure required in the front-line operations in our service.

Qualification and Criteria

• Min. GCE 'A' Level with 1 to 2 years of customer service experience, preferably in B2B service.
• A strong desire to learn, grow and lead
• Excellent communication and interpersonal skills.
• Self-motivation and a positive attitude.
• Willingness to embrace challenges and think creatively.
• Passionate about delivering first-class service with the spirit of excellence.
• Have a Growth Mindset; We are growing fast. The team and processes will evolve over the next few months. The goal is to continuously learn and improve from our work and each other.

Pick Network Pte Ltd

Pick Network is a wholly-owned subsidiary company of Infocomm Media Development Authority (IMDA) to deploy parcel locker in public spaces and operate nationwide parcel locker network. The network will deliver convenience and choice to consumers and businesses and aid in the transformation of Singapore's urban logistics ecosystem.

We are hiring for the following position:

Service Executive

Job description

• Basic knowledge in IT concepts
• Monitor the backend system to spot for abnormalities and issues of the locker network
• Attend to technical issues raised by Call Centre
• Carry out investigation on disputes raised by consumers and other users
• Provide guidance and support to users at the locker
• On-site and remote troubleshooting of abnormalities or issues
• Coordinate and communicate with contractors effectively in the escalation and resolving of issues raised
• Ensure that all issues raised are resolved and cases are closed in a professional and timely manner
• Parcel recover, if needed

Requirements

• Minimally Diploma/ITE certification
• Have an understanding of how parcel lockers functions
• Willing to be placed on work shifts
• Candidates with driving license at an advantage
• Analytical mindset to detect and solve issues

What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly-motivated, dynamic and service-oriented individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to the Senior Assistant Director of CEG/QSB.

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders.

What you will be working on

You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescapes
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-2-BUKIT-MERAH-CENTRAL/Assistant-Director-Executive-Manager--Quality-Service-Branch----Contract_JR-10000029599-1

Key Responsibilities

• Align daily with your team regarding priorities, projects, tasks and assignments
• Follow technical procedures set in place by the department, making sure to maintain the expected standards at all times
• Provide timely and accurate solutions to issues or tasks you are assigned or working on
• Prioritize support to your Singapore office coworkers
• Onboardings & Offboardings following our procedures
• Maintain the accuracy of our assets inventory and make the relevant updates every time it’s necessary
• Be ready to deal with urgent matters sometimes outside office hours
• Make responsible use of your administrator access
• Communicate often with teammates in regards to important decisions or concerns
• Use empathetic and appropriate language when giving support and addressing coworkers, maintain composure at all times
• Be willing to go to the Singapore office often, ideally 3 times a week or more
• Overseas business travel required only when needed to
• Pro-actively monitor the status of office IT infrastructure, determine any issues or potential problems and recommend solutions
• Ensure IT policies are adhered to at all times
• Provide orientation and guidance to users on how to operate new software and computer equipment

Professional Experience and Qualifications

• A minimum of 3 years’ experience in equivalent role of user or technical support in a medium to large company within a similar business sector
• Certifications relevant to IT Support like ITIL, Google Certifications, Microsoft Certifications, etc. that are not expired
• Experience with the following platforms at a corporate level: Jira, Confluence, Google Workspace, Microsoft Azure, Slack, JumpCloud, Antivirus software, Chrome, MS Office and others
• Understanding of laptops, computers, printers and IT devices in general at a hardware level
• Experience in supporting Windows and macOS on their latest version
• Strong understanding of corporate networking and security practices
• Fluent & preferably certified in English, especially on a support & technical level
• Strong creative and analytical thinking
• A passion for IT Support and willing to learn in its due time

Responsibilities

• Handle incoming support cases and track using incident tracking software

• Follow up on support tickets proactively till closure within the defined SLA

• Provide level 2 application support to service desk using email and phone

• Create test cases for bug fixes and/or system enhancements

• Liaise with developers and end users during the testing process to ensure all test cases passed

• Perform any other administration and operational work as required by supervisor

Requirements

• Diploma or Degree holder of an IT related course

• At least 1 year experience as a software tester or as applications technical support staff.

• Good computer skills, including use of Microsoft Office and Microsoft Excel

• Good command of written and spoken English

• Self-driven and demonstrate willingness to learn

• Have a passion for troubleshooting to provide solution to the users

• Possesses MS Dynamics CRM knowledge is an added advantage

Licence No: 12C6060

Overview

In this exciting role as a Global Black Belt for Support , you will be working with our most important customers, you will coach and support area teams to meet our most complex customer’s support needs through Unified Support and Enhanced Solutions sales.  This is a highly collaborative role, that works with our Corporate HQ teams to incubate new offerings and solutions and drive business outcomes for our customers.

Responsibilities

Sales Execution

• Brings impactful industry insights into customer engagements and closes deals with customers. Acts as a thought leader across Support solution area to advise customers across business functions on digital transformation, and how Support is lever to enable customer success. Leads virtual transformational shifts to drive deployment and create business value for customers. Provides thought leadership.
• Orchestrates with team members on conducting personal campaigns to discover new opportunities and generate new leads. Leads conversations with strategic/high-potential customers (e.g., high budget, global account, highly competitive) along with account teams or partners. Facilitates the account team unit (ATU) and/or Specialist Team Unit (STU) to build pipeline in collaboration with internal teams, Engineering, partners and services. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed, and educate the customers on how to best address their needs.
• Drives consumption and grow business with existing strategic customers by initiating conversations, guiding others on demos or quotes, and the collaboration with partners or internal teams (e.g., Technical Sales Professionals, Area Solution Specialists, other Global Black Belts). Drives advanced workloads and usage.
• Explores and assesses the needs of strategic/high-potential customers. Articulates business value and long-term implications for customer business. Collaborates with internal teams to lead the proposal or development of solutions that align with customer and Microsoft priorities. Analyzes market trends to identify opportunities for new solutions.
• Proactively builds and governs external stakeholder network and leverages internal partners to engage external stakeholders. Acts as a thought leader and subject matter advisor to the executive-level business decision makers at the customer's/partner's business. Guides others on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners.
• Develops strategies for driving and closing strategic and/or prioritized opportunities. Collaborates with account teams to ensure alignment with the account strategy and plan. Leads deal execution with the deal teams across the organization. Coaches others on the implementation of close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.

Scaling and Collaboration

• Leads the planning and execution on opportunities with area teams to cross-sell and up-sell. Identifies, leverages, and coordinates across solution areas. Provides input and feedback to Corporate Support Offerings team on offerings being incubated to scale business results.
• Leads the sales orchestration with internal stakeholders (e.g., Enterprise Operating Unit). Applies a holistic approach to build network across territories. Positions opportunities to promote collaboration and participation.

Technical Expertise

• Leads conversations and sets up events within Microsoft. Mentors others and develops strategies for best practice sharing across areas. Contributes ideas that can be instituted across Microsoft.
• Posts information or speaks at external events, drives conversations with prospective customers/partners as a thought leader across solution areas.*
• Leverages and shares competitor knowledge across solution areas as a subject matter expert to inform decisions on pursuit or withdrawal. Collaborates with the 'compete' global black belts (GBB) to proactively provide analysis of the competitive landscape in supported solution area. Leads the communication to provide feedback to other teams (e.g., sales, marketing, engineering) on future product trends or sales blocker.

Sales Excellence

• Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources. Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation.
• Reviews feedback report and sets long-term strategies aimed at maintaining levels of client satisfaction. Coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
• Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for strategic accounts across territories.
• Collaborates with extended sales team, partners, and marketing to lead business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Acts as a thought leader and clears opinions and perspectives from business analysis.
• Supports the end-to-end business for strategic accounts across the organization. Mentors less experienced team members.
• Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Proactively seeks training, including information that adds to the understanding of customers' business, and shares it with team members.

Other

• Embody our culture and values

Qualifications

Required/Minimum Qualifications

• 7+ years technology-related sales or account management experienceOR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years technology-related sales or account management experience.

Additional or Preferred Qualifications

• 9+ years technology-related sales or account management experienceOR Bachelor's Degree in Information Technology, or related field AND 8+ years technology-related sales or account management experience
  OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years technology-related sales or account management experience.
• 6+ years solution or services sales experience.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Take charge of overseeing the implementation of fresh digitalization endeavors like the eProcurement System, CCTV, and Access Control System.
• Oversee projects concerning the renovation and cyclical maintenance of Childcare and Student Care Centres, handling all aspects from initial planning to final execution.

Requirements:

• Diploma in Civil Engineering or equivalent.
• At least 2 years of experience in facility maintenance and renovation.
• Knowledge of Pre-school ECDA Guidelines.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Delivering system administration and cybersecurity support.
• Identifying security vulnerabilities, conducting threat risk assessments, implementing mitigation strategies, containing threats, and conducting penetration tests with the vendor.
• Collaborating closely with stakeholders and diverse teams to establish project scope, objectives, and deliverables.

Requirements:

• RHCE or RHCSA certification.
• Degree in Computer Science or equivalent.
• At least 3 years of managing IT infrastructure systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Handle all sales orders, contracts, invoices, delivery orders etc.
• Oversee daily local sales deliveries to ensure efficient and smooth process.
• Make purchase and sales contracts and all other import/export documents.

Requirements:

• Diploma and above
• At least 2 years of experience in logistics
• Able to work on Alternate Saturday (half day)

If you are keen to apply for the position, kindly email your detailed resume in MS Word to[email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740