Total 4,118 manufacturing engineer job vacancies in Customer Service category in Singapore

Job Description

• Industry/ Organization Type: Engineering Service Provider
• Position Title: Service Engineer (Refinery/Petrochemical/Power Plant Analyzer)
• Working Location: West – Bukit Batok
• Working Hours: 5 days (Mon-Fri: 8.30 am - 5.30 pm)
• Salary Package: Up to SGD 6000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

Local Assignment:

• Perform in-house testing, Electrical & Pressure Tests, Factory Acceptance Test (FAT), Site Acceptance Tests (SAT)
• Perform site commissioning/start-up for analytical systems and project-related jobs
• Ensure that testing records and other related technical documents for each analytics system are kept and maintained in the department documentation system
• Ensure ownership of and compliance with all departments and company initiatives
• Perform internal and external coordination with regard to issues related to projects, overseas commissioning, and local maintenance activities
• Carry out customer services for preventive maintenance and shutdown of analytics systems services
• Carry out on-call/ emergency service jobs for local customers
• Support the department training initiatives and assist in developing the skills of new engineers and technicians
• Support the department initiatives on customer service, best practices, testing methods, documentation, job planning, and project execution
• Support the company initiatives on safety and continuous improvement
• May be assigned for long-term service contracts in Jurong Island

Overseas Assignment:

• Perform site commissioning/ start-up services for analyzer systems

APPLY NOW!!!

• Min. Diploma in Electrical/Electronics/ Instrumentation
• Min. 3 years of working experience with Refinery, Petrochemical and power plant analyzer
• Able to work independently and write effective good service report
• Perform work with Hart communicator, computer, and PLC is a plus
• Willing to take up assignments for overseas long/short-term maintenance contract

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65594 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Job Responsibilities:

-To take care of existing customers

- To do maintenance, servicing, and repairing of scientific/laboratory equipment

- Daily tasks include handling repair inquiries, preparation of repair quotation

Job Requirements:

• Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering (Bioengineering/Biomedical), Engineering (Electrical/Electronic), Biology, Biotechnology, Chemistry, or equivalent.
• At least 1 Years of working experience in the related field is required for this position. Entry-level candidates will be considered
• Required Skill(s): Independent, motivated, achiever, sales, marketing.
• Preferably Executive specialized in Science & Technology/Laboratory or equivalent.
• Valid driving license

Benefits:

• Attractive remuneration offered - sales commission, medical subsidies, 5 days work week
• Overseas training/seminars plus additional days for sightseeing at Company's account, extra off-days on even of 3 major public holidays
• Bonus: 1 to 2 months depending on your performance
• Transport: Provide the Company's van during office hours

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

• To diagnose and resolve software and hardware related incidents, including operating systems
• Breakfix replacement of hardware parts to resolve issues
• To escalate complex issues to next level for assistance
• Provide accurate and timely documentation in IT Service Management Tool
• Perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
• Maintain a high level of customer satisfaction

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or relevant
• Prefer with some experience in Desktop support
• Working in a Bank environment
• 5 days work at Raffles Place
• Salary $2500 - $3000
• Start work immediately or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Working Location: Boon Lay

Working Days: Monday - Friday

Working Hours: 8:30am - 5:15pm

Salary: Basic $4000 - $5000 + $250 transport allowance

Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities:

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 3 years of relevant experience
• This position requires traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Working Location: Boon Lay

Working Days: Monday - Friday

Working Hours: 8:30am - 5:15pm

Salary: Basic $4000 - $5000 + $250 transport allowance

Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities:

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 3 years of relevant experience
• This position requires traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities:

• Performing all ARRI products troubleshooting and repairs.
• Evaluating the performance, condition and quality control of new and used product.
• Handles service-related communications from customers regarding repair appointments, repair status updates, and screens customer calls for technical support information.
• Handles ervice-related communications from customers regarding repair appointments, repair status updates, and screens customer calls for technical support information.
• Assists walk-in customers for any service requests.
• Handles product and service orders, invoicing, and daily transactions and scheduling.
• Hotline support for the worldwide ARRI-Service Network by phone and email.
• Participates in the implementation and completion of paperwork for the service departments, including but not limited to estimates, service orders, payment arrangements, and logistics.
• Keeping a clear record of all service cases.
• Perform ad-hoc tasks assigned by the supervisor.

Qualifications, Experience, Knowledge and Skills:

• Minimum Diploma in Electrical Engineering or related studies
• Possess Electrician license preferred
• Minimum of 2-4 years’ experience in servicing and repairing mechanical and
• electronic equipment.
• Must possess familiarity with digital oscilloscope, meters, and hand tools
• Experience in reading and understanding schematic drawings, soldering usingthrough-hole and surface mount techniques required
• Experience with analogue / digital cameras and lighting will be preferred
• Experience in Film or TV industry will be preferred
• Must be computer literate with detailed working knowledge of Microsoft Office
• Programs (Word, Excel, Outlook) required
• Self-motivated, determined and willing to work under pressure
• Excellent analytical and problem-solving skills
• Having high attention to details
• English proficiency, both in writing and speaking
• Exceptional Customer Service skills (friendly, courteous and helpful)
• Can handle pressure and able to work unsupervised
• Team player with strong sense of responsibilities
• Willingness to travel domestically and internationally, as necessary, to headquarters
• and manufacturers, visiting customers, trade shows and set locations

If you are interested in this position, email your latest resume with your last drawn salary, expected salary, notice period, and reason for leaving the previous jobs to [email protected] ,only shortlisted candidates will be contacted.

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Marine Service Engineer
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 5000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• In-charge of repair / service sales division
• Main Engine & aux engine repair, pumps, compressors, purifier, hydraulic, etc at shipyard, working anchorage, OPL, follow voyage, PSA & Jurong port, etc

a. ship owner, ship manager

b. Shipyard – DDW Pax ocean, ST Marine, Keppel, etc

c. Industry – sewage treatment, Jurong & Kranji

d. Spares & equipment supplier

e. Engineer solution

• Prepare & submit repair /service quotation to customer
• Get quotation from repairer
• Co-ordinate and arrange internal and external service team
• Co-ordinate between customer, agent & vessel for dispatching our teams to go onboard vessel to carry out repair/servicing job and or pre-work inspection
• Follow up with customer for status of our offer
• Co-ordinate with repairer & customer for any claims, disputes or complaints on work done or supply
• Prepare & submit inspection / service report to customer in accordance with ISO requirement & standard, filing of report is part of the job scope as per requirement
• Update & submit, sales report - quotation, enquiry against actual sale statistic report by weekly, monthly & yearly
• Co-ordinate between the sales team & production / service team for reconditioning work of stock item
• Coard vessel to meet Capt / Chief engineer for service & spares sales call & inspection in due course
• Carry out risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop is part of the job responsibilities

APPLY NOW!!!

• Min. ITE in Marine or Mechanical Engineering
• Min. 3 years of working experience in the Marine industry
• Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors is a plus
• Those with sailing experience are welcome

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66039 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Service Engineer (Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Able to perform hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Must be willing to perform hands-on work in mechanical repairs, installation, and removals.
• Able to read and understand engineering drawings (Electrical and pneumatic).
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with travelling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Manufacturing/Construction Machinery
• Position Title: Service Engineer
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8.15 pm – 5.15 pm
• Salary Package: Up to $4,000 + AWS + Meal Allowance + Mobile Allowance
• Duration: Permanent

Key Responsibilities

• Conduct product delivery training for distributors and customers.
• Provide diagnosis guidance and analysis of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at sites in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team in locating correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.

APPLY NOW!!!

• Minimum Diploma in Engineering with at least 2 years of relevant working experience in construction machinery industry.
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65794 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities:

• Charged for undertaking the installation, commissioning, upkeep, and application support of power protection equipment at clients' locations, both locally and regionally.
• Maintain the systems' safe and effective operation requires regular preventative maintenance.
• Offer consumers customer service and technical guidance, as well as instruction on the equipment's functions.

Requirements:

• At least a year's experience in service and the capacity to troubleshoot down to the component level.
• A tertiary education in electrical or mechanical engineering graduate.
• A strong preference for knowledge of standby generators or uninterruptible power supplies.
• Class 3 license holder.
• Willingness to work overtime and travel on short notice
• Provision of domestic and international training programs

For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

• Degree/Diploma in Electrical/Electronic/Computer Engineering/Information Systems or related discipline with minimum 3 years relevant experience.
• Atleast 1 year technical hands on experience on AWS Cloud and Redhat Enterprise system implementation and support.
• Managing system in cloud environments in accordance with the project requirement and system support role.
• Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments.
• Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment.
• Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer’s processes.
• Manage the system patching and security hardening implementation.

Skills Required:

• Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage.
• Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.

The primary role of an IT Support Engineer with our global company, Human8, is mainly to provide IT support to all internal users / employees by following the best practices in place, in a 1st and 2nd line multi-purpose role.

The position will involve a high level of customer service and support, proactive problem solving and an expectation of continuous service improvement of the Human8 infrastructure and support desk.

We are looking for a Service Desk Engineer to join our Global IT Operations team and support the growth of Human8 and its international expansion.

Together with your team members in the IT Operations team you will be responsible for the IT Service desk & support of all hardware and software.

You are able to align different service desk and regions in 1 unified process and maintain an international IT infrastructure.

With your knowledge and passion for technology, applications and IT systems you can take us a step further than the competition. You will share your knowledge with the users and guide them with training.

Provide support for 800+ users in +25 office locations around the globe, with occasional travel to other offices if required. Because of the different time zones you have to support there is willingness to work in different time zones (early or late shift).

Responsibilities

• Supporting our end users on hardware and software used at Human8.
• Maintenance and setup of end user devices (Windows & Mac).
• Managing the service desk.
• Creating documentation and training materials.
• Management of Office 365 and other licenses.
• Stock and asset management.
• Installation and support of IT equipment (Wi-Fi access points, printers, videoconferencing,…).
• Deploying new software.
• You will be involved in security operations (access control, configuration, patches, security updates, vulnerability scanning).
• Contact & follow-up with external suppliers for hardware purchases.
• Asset management and stock management (including wiping and disposal of devices).
• Monitoring of the IT environment.
• You can do magical things with scripting (small office automation tasks).
• You make and maintain procedures and other documentation.

Qualifications

• Bachelor in computer science or higher (or a proven track record in IT).
• Remote working techniques: Citrix, VPN, Remote desktop…
• You’re familiar with: routers, switches, TCP/IP, DHCP, DNS, FTPS, VPN, HTTPS, …
• Other relevant skills: Nessus, Qualys, antivirus, …
• Background of IT security techniques is a plus (technology, procedures, …) and you can help with maintaining the ISO 27001 certificate and improve our ISMS.

Knowledge of helpdesk software (FreshService, Zendesk, Jira, …):

• Good knowledge of software deployment automation and unattended installs
• Knowledge of IT networks, systems & security
• Security operations mindset

Excellent knowledge of Microsoft products and related services:

• Windows 10, Windows Server
• Active Directory, GPO, WSUS, DFS, Exchange Server, IIS, …
• System Center Configuration Manager
• Office 365 management and migrations
• Azure or cloud environments
• PowerShell scripting

You have at least 3 years of professional experience, but if you feel you’re the right candidate for the job please don’t hesitate to reach out!

Benefits & Perks

• Local perks & benefits
• Global hybrid working culture
• Diversity & Inclusion initiatives
• Team bonding events

About Human8

We're Human8, the human-driven consultancy, that connects brands with people and culture to drive positive change.

Human8 is the coming-together of 10 game-changing agencies from around the world: InSites Consulting, Direction First, Columinate, eÿeka, Join the Dots, ABN Impact, Answer Global, Space Doctors, Gongos, and Happy Thinking People.

We unite a creative, smart and ambitious group of +900 people across 23 locations under one vision: making brands more human by better understanding people and culture, empowering brands to take action, and enhancing the lives of the people they serve.

Spencer Ogden is currently seeking an experienced Senior Service Engineer to support a local project based in Singapore on a contract basis startingh from Mid December 2023

Contract Details:

• Start Date: Immediately
• Contract Duration: 12 months from start
• Working Schedule: Mon - Fri: 9am - 6pm, standby for emergency support
• Location: Singapore

Main Responsibilites

Provides technical support and solves problems in own expertise area via remote or on-site service in any

Service category (installation and commissioning; maintenance; repairs; engineering and consulting;

advanced services; extensions, upgrades and retrofits; end of life services, replacements, etc.).

Requirements:

• At least 3 years’ experience in DCS project engineering and/or DCS service with experience in Data Center projects an added advantage
• Knowledge and experience in 800xA in mandatory

If you are intersted in this position, please proceed to apply via mycareersfuture.sg portal.

• Provide printer equipment demonstration, installation and technical support to customers and sales team
• Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
• Conduct regularly onsite equipment maintenance and servicing for members
• Develop training materials and conduct printer and software training to both external and internal customers
• Provide printing service support to customers and sales team
• Provide administrative support to ensure proper filing of service records

Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.

Key areas of responsibilities:

• Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
• Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
• Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
• Lead and drive company-wide continuous improvement projects with relevant Organizations
• Build and drive customer relationships to improve customer satisfaction
• Perform customer quality performance monitoring and reporting to internal management and customer
• Manage the first article process and submit the report to the customer for approval
• Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
• Analyze customer quality performance to identify trends and improvement opportunities
• Perform manufacturing audit

Qualification & Experiences:

• Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
• At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
• Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
• Good understanding of first-article inspection requirements and expectations
• Excellent leadership and effective communicator with all levels of associates and management
• Experienced in Minitab is an advantage
• Experienced QMS auditor

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Service Engineer | Hydraulic and Pneumatic | Class 3 | Mechanical Engineer | Tuas

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $3,300 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:15am – 5:15pm

manufacturers of hydraulic mobile cranes

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License is an advantage.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

Job Title: Field Service Engineer (ID6030)
Location: Kaki Bukit
Working Hours: Mon to Fri 8:30am-5pm
Salary: $2600 - $3000


Job Description:
• To attend weekly meeting and presentation
• To write technical report
• To handle specific jigs during service jobs
• Assist senior colleagues to perform higher-level job like robot teaching & sub-units
• To perform 24x7 standby duties based on roster
• To perform ad-hoc shift work when needed when required.
• To perform ad-hoc delivery work

Requirement:
• Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience
• Cleanroom working experience preferable but not a must
• Machine setup/installation/modification/servicing/trouble shooting/repair
• Willing to travel occasionally
• Able to work irregular hours when required
• Demonstrate ability to work effectively with team members and customers
• Excellent troubleshooting and repair skills
• Require good communication skills, documentation and customer service skills
• Fresh graduates are welcome

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Our client is a well-established MNC, one of the leading players in the Manufacturing sector. Due to their current expansion plan, they are looking for a Service Technician to join their team, in hopes of developing the current high performing team. They are located in the Islandwide.

Responsibilities:

• Stay updated on product details and technical insights through training materials and service manuals.
• Maintain a well-stocked service van with necessary spare parts for prompt and effective on-site resolutions.
• Assess product faults accurately to identify repair causes and estimated costs for customers.
• Conduct repairs, ensuring comprehensive testing for a quality resolution on the first visit.
• Execute product installations and changeovers when required.
• Any ad-hoc jobs as assigned.

Requirements:

• Minimum NITEC of Electrical/Mechanical or any relevant engineering studies.
• Minimum 2 years’ relevant working experience
• Possess Class 3 driving license

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities:

• Contributing to customer satisfaction by planning and executing service work according to customer order and expectation.
• Performing field service tasks, identifying technical problems and making analysis through remote or on-site activity in service categories and products for which they are certified to perform.
• Preparing material lists needed for service activity and ensures that all materials, parts and equipment are available and at the appropriate quality for service activities.
• Preparing all documents and customer reports to be signed by the customer representative. utilize all relevant tools.
• Troubleshooting equipment/process failures and requesting proactive corrective actions and making recommendations to avoid repeating the problem in the future.
• Planning and executing work on a first-time right approach with customers, and ensures the job is done on time and on quality.
• Providing technical guidance to associates. Acting as trainer when needed, for field service associates and customers.
• Applying safety rules and safe practices as well as environmental responsibilities. Reporting unsafe practices and incidents.

Requirements:

• Bachelor’s Degree or Diploma in Electrical.
• Minimum 3 years in Electrical Engineering, especially in Un-interrupted Power Supply (UPS) field.
• A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines.
• A collaborative, solution-focused approach and strong written and spoken communication skills.