Total 4,123 manufacturing engineer job vacancies in Customer Service category in Singapore

Job Responsibilities:

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Collaborate with agent, customer and contractors to verify system performance and compliance with specifications.
• Foster a collaborative working relationship with contractors, encouraging teamwork and shared problem-solving.
• Work closely with the contractor to share knowledge, improve processes, and enhance overall service delivery.
• Adhere to safety protocols and regulations while performing service tasks to ensure a safe working environment.
• Conduct safety briefings and ensure all parties understand their responsibilities regarding safety.
• May involve working in various environmental conditions, including outdoor settings.
• Field-based role with travel to client sites. Available to respond to chiller breakdown calls during assigned standby shifts.

Requirements:

• Diploma and Bachelor’s Degree in Engineering
• Proven experience in chiller maintenance, commissioning, or related HVAC roles (3-5 year).
• Strong technical knowledge of chiller systems, HVAC principles, and electrical controls
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills to interact effectively with clients and team members.
• Ability to work independently and manage time efficiently.
• Building Construction Supervisors Safety Courses

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

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EA License No: 19C9950

EA Personnel: Vivian Chung Fhui Tiin

EA Personnel Reg No: R22106436

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Position: Desktop Support Engineer (Band 1)
Working Location: Tuas
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuasx2 / Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Responsibilities :

• Provide post-sales maintenance support on servers/storage (IBM/HP/DELL/SUN) and operating systems (Linux/Unix/Windows) at customer locations
• Troubleshooting and replacement of hardware;
• Troubleshooting of operating system;
• Handling of hardware migration/implementation project;
• Perform preventive and proactive maintenance;
• Escalation and management of complex issues.

Required skills and experience:

• Minimum 3 years of experience in a similar capacity and diploma holder or above in Computer Engineering/Science or related discipline;
• Strong server and storage hardware configuration knowledge will be an advantage;
• Capable of using operating systems: Microsoft Windows, Unix, ESX, and Linux are preferable;
• Proficiency in solving computer hardware-related issues for IBM, DELL, and HP
• Strong sense of customer service and team efficiency;
• Able to provide non-office hours standby and support service;

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• 5 days work week
• Company transport provided
• Training provided

As a Service Engineer, you will be responsible for the following duties:

• Responsible for repairing and servicing service
• Provide and perform installation services
• Implementation of machine's program
• Ensure smooth running of machine
• Collect customer feedback and ensure customer's satisfaction
• Ensure proper documentation and records

Requirement:

• Min. Diploma qualification in relevant field
• Min 1 year of relevant experience preferred
• Possess Class 3 driving license

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Job description

• Marine Service & Application Engineer
• Responsible to service and deploy the innovative telemetry Solutions in marine applications.

Responsibilities:

• Create clear and attainable project plan, objectives and build project requirements
• Good in managing project constraints such as projects scope, time, budget and quality
• Active in communication such as status reporting, risk management, escalation of issues that cannot be resolved in the team
• Able to troubleshoot, investigate and provide service and evaluation on those technical issues arise
• Ensure the projects are delivered within budget, on schedule and within scope to meet all requirements for the stakeholders
• Select the right electrical and mechanical components used in a project
• Propose electrical circuit and mechanical units required for a project
• Propose solutions based on GA, P&ID and vessel details that provided by customer.
• Provide remote service support to customer.
• Produce well written and analytical technical report for presentation
• Constant sourcing of qualified contractors and service agent in the region

Requirements:

• Diploma/ Degree in Electrical, Mechanical, Automation, Marine or equivalent.
• Minimum 3 years’ experience in testing and commissioning products in the marine, offshore and oil & gas industry.
• Knowledge in fuel line piping and flow computing.
• Knowledge in PLC, HMI, marine communications, IT networking and common industrial protocol will be an advantage
• Experience in managing local and overseas project
• Frequent travel to monitor projects overseas in remote area and in the marine environments.
• Aptitude to acquire new skills, technical and product knowledge.
• Strong analytical, project management and strategic thinking skills
• Good interpersonal and communication skills
• Familiar with all types of Flowmeter is an advantage

Reports to: Project Manager/Sales Director

Job Summary:
The Service and Maintenance Engineer will play a critical role in ensuring the smooth operation of security and ELV systems during the Defect Liability Period (DLP), typically lasting 18 months. This role involves attending to service calls promptly, executing necessary repairs, and performing scheduled quarterly maintenance for projects that have been handed over to End User. The Engineer will ensure that all systems remain fully operational, contributing to customer satisfaction and minimizing disruptions.

Key Responsibilities:

1. Service Call Response:
   • Attend to service calls during the DLP with urgency.
   • Diagnose and resolve issues in a timely manner to minimize system downtime.
   • Communicate effectively with clients to update them on progress and expected resolution times.
2. PreventiveMaintenance:
   • Perform quarterly maintenance checks on all handed-over projects to ensure systems are functioning optimally.
   • Identify potential issues during maintenance checks and take preemptive action to prevent system failures.
   • Document all maintenance activities and report any findings that require further attention.
3. System Repairs and Adjustments:
   • Carry out repairs, replacements, and adjustments of system components as required.
   • Ensure all work complies with industry standards and company protocols.
   • Test repaired systems to confirm they are fully operational before leaving the site.
4. Support for Project Team:
   • Assist the project team with termination, testing, and commissioning of new systems when additional manpower is required.
   • Provide technical support and insights to the project team based on field experience.
5. Documentation and Reporting:
   • Maintain accurate records of all service calls, maintenance activities, and repairs conducted.
   • Submit detailed reports to the Project Manager, highlighting any recurring issues or areas for improvement.
   • Ensure all documentation is up-to-date and accessible for future reference.
6. Customer Interaction:
   • Maintain a high level of professionalism in all interactions with clients.
   • Explain technical issues and solutions in a clear and understandable manner to clients.
   • Address client concerns and feedback proactively to ensure a positive customer experience.
7. Resource Management:
   • Manage tools, equipment, and materials required for service and maintenanc tasks.
   • Coordinate with the Project Manager to ensure that resources are available when needed.
   • Optimize the use of resources to prevent delays in servicing and maintenance.
8. Adherence to Safety Standards:
   • Follow all safety protocols and guidelines while performing service and maintenance tasks.
   • Ensure that all work environments are safe for both Engineers and clients.
   • Report any safety concerns or incidents to the Project Manager immediately.
9. Handover to Service Team (Post-DLP):
   • Prepare all necessary documentation for the formal handover of the project to the service team after the DLP.
   • Ensure that all system documentation, service records, and reports are complete, accurate, and compliant with SOPs.
   • Work with the service team to ensure a smooth transition, briefing them on any outstanding issues, ongoing maintenance needs, or system peculiarities.

Qualifications:

• Education: Diploma or higher in Electrical Engineering, Electronics, or a related field.
• Experience: At least 3 years of experience in the maintenance and servicing of security systems, ELV systems, or related fields.
• Technical Skills:
  • Proficiency in troubleshooting and repairing security and ELV systems, including CCTV, access control, intercom, and alarm systems.
  • Knowledge of system testing, commissioning, and handover procedures.
• Networking Basics:
  • IP Addressing and Subnetting: Understand IPv4, IPv6, subnet masks, gateways, and how they apply to CCTV, Access Control, Intercom, and Alarm system etc.
  • Network Protocols: Familiar with TCP/IP, UDP, DNS, DHCP, SNMP, HTTP/HTTPS. Which are commonly used in networked security systems.
  • Switches & Routers: Know how to configure basic routers and switches, VLANs, and understand how data moves within the network.
  • Network Topologies: Familiar with different types of network topologies (Star, mesh, etc) and their relevance to security systems.
  • Network Troubleshooting Tools: Familiar with the usage of tools like Wireshark (For packet analysis), Netstat, Traceroute, and Nmap to identify and resolve network issues in ELV systems.
• Soft Skills:
  • Strong communication skills, with the ability to explain technical issues to clients clearly.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Strong organizational skills and attention to detail.
• Certifications: Relevant certifications in security systems, electrical work, or safety standards are preferred.

Job Description:

• Perform verification, calibration and preventive maintenance (PMs) with in-house Metrology SOPs
• Ensure that the External 3P vendors are qualified under Customer off-site and on-site requirements prior their service job execution
• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA)
• Ensure accurate documentation creation, management, updates and tracking of services rendered in this program, using in-house Asst Management system in the following areas:
• Training
• Service Reports of all equipment and calibration tools for all services performed
• Asset information
• Vendor Qualification Review
• Effective communication and coordination with customers, vendors, multi-functional team in the company to ensure services can be carried out effectively.

Job Requirements:

• Diploma or bachelor’s degree in science or Engineering, preferably in Electrical and/or Mechanical Engineering or related fields

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Info:

• Salary: Basic up to $4700 + AWS + VB + Transport Allowance
• Working Hours: Monday - Friday (9am - 5:30pm)
• Location: Expo MRT

Job Scope:

• Prepare quotations for services and spare parts in response to customer inquiries
• Execute service tasks, including in-house repairs and on-site commissioning, for a range of gas and water quality analyzers, CEMS, and AQMS
• Diagnose analyzer issues and advise customers on optimal solutions, adhering to company's standard procedures and safety protocols
• Cultivate and maintain strong customer relationships while delivering high-quality service support
• Collaborate with customers to address service concerns and resolve technical issues effectively
• Assist project teams in conducting Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for projects
• Identify opportunities to secure new preventive maintenance contracts
• Conduct product training sessions for end-users and distributors

Requirements:

• Degree in Engineering (Mechanical, Environmental, Science, Electronics/Electrical Engineering or equivalent qualification)
• Preferably 3 - 5 years of working experience or more in the analytical instruments or related field
• Knowledge of gas analyzers, CEMS, AQMS, and water quality analyzers would be advantageous
• Must have field service engineer experience. Technical competence in air/gas & water quality analytical instruments. Exposure to process & environmental monitoring equipment
• Customer-oriented with a positive attitude

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Our client manufactures and designs innovative environmental instruments that drive sustainability.

• Provide service and spare parts quotations to customers enquiries.
• Performs in-house repair and on-site commissioning for various gas and water quality analyzer, CEMS and AQMS.
• Troubleshoot analyzer and advise customers on the best solutions in accordance with standard procedures and safety guidelines of the company.
• Create and maintain strong relationships with customers and provide good support.
• Support in Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for projects.

Requirements:

• Degree in Mechanical/Electronics/Electrical Engineering or equivalent.
• At least 3 years working experience in the analytical instruments.
• Strong knowledge on gas analyzers, CEMS and water quality analyzer.
• Possess own transport, transport allowance will be provided.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting technical prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier Customers via standard technical support channels, but are also involved with cadence calls, conferences, and various side projects. You will work directly with Datadog’s Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to a rapidly growing team, Datadog, and to our customers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Respond to client technical troubleshooting requests (live troubleshooting / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform
• Develop relationships with our Premier Customers, working hand-in-hand to truly know their distinct environment
• Debug and reproduce issues and dive into the 600+ integrations that Datadog works with
• Expand on our library of documentation and knowledge based articles for a variety of technologies
• Drive product conversations based on needs and problems learned during client interactions
• Participate in routine health check meetings with Premier Customers
• Work from a Datadog office 3 - 5 days per week

Who You Are:

• A critical thinker who defaults to a client-centric approach
• Experienced in multi-channel technical support at a SaaS company (2+ years of related experience)
• Have some programming experience and a basic knowledge of Linux
• Self-motivated, detail-attentive, and have a desire for continuous learning
• A decision maker but know when the decision should be escalated
• Have been in a Premium/Enterprise technical support role previously
• Knowledgeable of current infrastructure and monitoring solutions and technologies
• Able to work a rotating schedule that requires weekend availability
• Business-level fluency in Bahasa Indonesia both in verbal and written communication as you will be focusing on the Indonesia market.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-class onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.