Total 9 operations engineer job vacancies in Customer Service category in d08 little india

Mobile service technician engineers have a variety of roles and responsibilities, including:

• Mobile device repair: Diagnosing, troubleshooting, repairing, and maintaining mobile devices. This includes addressing both hardware and software issues.
• Maintenance and repairs: Performing planned and reactive maintenance, repairs, and minor refurbishments.
• Technical support: Providing technical support and training to clients and colleagues.
• Compliance: Ensuring compliance with contractual obligations and client requirements.
• Reporting: Completing reports on the company's work management system.
• Collaboration: Fostering teamwork and collaboration within the mobile engineering team.
• Technical guidance: Providing technical guidance and mentorship to junior team members.
• Code reviews: Conducting code reviews.
• Continuous learning: Promoting a culture of continuous learning and improvement.

JOB OVERVIEW

We are looking for a Field Support Engineer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

· To upkeep and perform Preventative Maintenance of security and parking equipment, and day-today troubleshooting and corrective maintenance at various car park sites.
· Promptly submit and write Service Reports and Maintenance Checklists after each session to ensure the next team can follow-up on next-steps in a timely manner.
· Assist in resolving technical issues with customers, contractors and vendors.
· Able to provide necessary training to teammates and end-users.
· Assist in project implementation and enhancement work of security and car park systems including installation and commissioning.
· Work closely with the Technical Support and Customer Support team both onsite and remotely.
· Assist with stock management.

QUALIFICATIONS AND REQUIREMENTS

· Candidate must possess at least a Diploma or Professional Certificate in Electronics/Electrical/Mechatronics Engineering or any related field.
· Possess good communication and presentation skills with good command of English.
· At least 1-2 years of working experience in car park or security field preferred.
· Experience dealing with CCTV, network access and other security devices will be advantageous. Able to work well in a team.
· Valid Class 2 or 3 Driving License required.
Willing to work on rotational standby duties

• Candidate should be capable to work with Marine Electronics, Communication and Navigational equipment e.g Marine Radars, ECDIS, VDR, GPS, AIS, MFHF, VHF, Satellite Systems, Speed Log, Echo-sounder etc on board vessel as well as at workshop.
• Candidate should have prior experience of repair, service, new installation, and commissioning of above listed items.
• Candidate with Good Knowledge and experience in Troubleshooting and Repairs of Bridge Equipment will be given preference.
• Candidate should be capable of doing independent Documentation, coordination with other staff member, weekly reporting.

Job Description:

The support specialist will be a techno functional support team member for the Enterprise Datawarehouse (EDW) under IT BAU team.

He/she is responsible for ensuring system availability and timely deliverables for datamarts for various business unit like Finance, regulatory, Campaign.

The support specialist, as the analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank. He/she follows up to resolve issues

Requirements:

Responsible to provide BAU support for Enterprise Datawarehouse

Responsible to provide operational support and ensure SLI of system availability, batch deliverables

Respond on time to the queries raised by various business units

Provide timely updates regarding production status and progress of issue resolution

Fine tune applications and systems for high performance and higher volume throughput

Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards

Perform impact analysis of enhancements/projects that will impact supported systems

Identify the underlying problems, analyse the root causes, provide possible solutions/fixes, and respond to users within SLA

Support relevant software/platform/database upgrade for the systems

Work with delivery team for smooth transition from projects/enhancements to BAU Mode

Incident, problem, and service outage management experience

Participate in Disaster Recovery and Business Continuity exercises

Able to support relevant software/platform/database upgrade for the systems

Server Performance, capacity, utilization monitoring and Health monitoring

Collaborate with diverse cross functional teams within IT and Business to Independently drive outcomes

At least 3+ years of relevant experience in banking/financial services industry

Experience with Teradata FSLDM and data mapping

Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies

Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)

Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage

Experience in Performance Tuning on Teradata or other MPP data pipeline.

• Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV.
• OEM - vendors for hardware replacement ( DELL / HP )
• Shop floor specific software basic trouble shooting.
• Manage vendor site visit for Hardware issues.
• Hardware provision for customer end users
• Help users with email activation, first time login in laptops and configure profile.
• OS Installation / Software installation for Desktop / Laptops
• Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends
• Also handle VIP End Users.
• Asset Management
• L1 Network and Server troubleshooting skills

This advertisement is for Operations Support Officer.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 April 2024 to 31 March 2025.

Options to extend the contract : 01 April 2025 to 31 March 2026.

Benefits:

• 14 days annual leave
• 14 days medical leave

Working Hours:

• Mondays to Fridays: 7:00am to 4:30 pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

To assist the HOD and LH Science and teachers in –

A) Science & Laboratory Operations

• Maintain resources and apparatus in 2 Science laboratories
• Liaise with teachers on the coverage of syllabus for the preparation of the laboratories
• Prepare the resources and apparatus related to Science experiments for the 2 laboratories and the 4 mobile lab carts
• Monitor the usage of the laboratories and report the usage to the HOD/LH
• Maintain a loaning system for desk-copies and teaching resources for 4 levels of Science classes.
• Assist in the setting up, clearing and cleaning of demonstration apparatus.
• Replacement of broken equipment from stock and be responsible for all equipment used in the teaching of science
• Keep a stock book and breakage record and to indicate necessary replacements
• Check and replenish the first aid kits in the 2 laboratories
• Prepare an inventory of stocks annually
• Perform any other related duties as and when assigned by the HOD (Science)
• Assist teachers when conducting practical lessons and tests in ensuring sufficient equipment for the pupils during the practical lessons and tests.
• Basic maintenance of Science garden

B) Office Administrative & Operations Support:

• Support school administrative and operations matters. Eg. Office Front Desk Operations, setting-up support for school events/activities, buying of stamps and posting letters, sorting and distributing bulletins/notifications to teachers or classes, etc.
• Perform any ad-hoc duties assigned by Principal, Vice-Principals, Administration Manager and Operations Manager.

Qualifications, Skills and Experience:

• At least 3 ‘O’ levels passes
• At least 2 years’ experience preferably in school science laboratory
• Able to use Microsoft Word and Excel
• Preferably with relevant working experience in a primary school

We are currently in search of a Desktop Support Engineer to provide technical assistance to our clients. Your primary responsibilities will revolve around the installation, upgrading, and troubleshooting of hardware and software systems.

If you possess a solid comprehension of computer systems and derive satisfaction from aiding end users, we encourage you to apply. This role necessitates a problem-solving mindset and the capacity to offer clear technical guidance. Proficiency in remote troubleshooting techniques is also vital.

Ultimately, your objective will be to ensure prompt and accurate customer service, thereby elevating client satisfaction.

Primary Responsibilities:

- Addressing user tickets concerning hardware, software, and networking issues

- Assisting users in the installation of applications and computer peripherals

- Employing targeted questioning techniques to effectively diagnose problems

- Handling user inquiries related to hardware, software, and networking

- Providing users with straightforward, step-by-step instructions

- Conducting remote troubleshooting as necessary

- Experimenting with alternative approaches until issues are resolved

- Customizing desktop applications to meet user requirements

- Recording technical problems and their solutions

- Escalating unresolved issues to higher-level support personnel

- Following up with clients to verify system functionality

- Reporting customer feedback and potential product requests

- Contributing to the development of technical documentation and manuals

This advertisement is for Operations Support Officer.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Apr 2024 to 31 Mar 2025.

Options to extend the contract for a further period of 2 years.

Benefits:

• 14 days annual leave
• 14 days medical leave

Working Hours:

• Mondays to Tuesdays & Thursdays to Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break
• Wednesdays: 7:00am to 3:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

• Maintain the general cleanliness of equipment and the workplace
• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment
• General administrative works
• Operate and maintain basic office equipment and materials
• Any other duties assigned by the supervisors

Qualifications, Skills and Experience:

• A team player
• Prior experience in cleaning, logistics or simple administrative duties would be preferred
• Physically fit and resilience to be able to perform the role effectively

JOB OVERVIEW

We are looking for a Field Support Engineer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

· To upkeep and perform Preventative Maintenance of security and parking equipment, and day-today troubleshooting and corrective maintenance at various car park sites.
· Promptly submit and write Service Reports and Maintenance Checklists after each session to ensure the next team can follow-up on next-steps in a timely manner.
· Assist in resolving technical issues with customers, contractors and vendors.
· Able to provide necessary training to teammates and end-users.
· Assist in project implementation and enhancement work of security and car park systems including installation and commissioning.
· Work closely with the Technical Support and Customer Support team both onsite and remotely.
· Assist with stock management.

QUALIFICATIONS AND REQUIREMENTS

· Candidate must possess at least a Diploma or Professional Certificate in Electronics/Electrical/Mechatronics Engineering or any related field.
· Possess good communication and presentation skills with good command of English.
· At least 1-2 years of working experience in car park or security field preferred.
· Experience dealing with CCTV, network access and other security devices will be advantageous. Able to work well in a team.
· Valid Class 2 or 3 Driving License required.
Willing to work on rotational standby duties