Total 3,504 pr officer job vacancies in Customer Service category in Singapore

Our client requires one officer to work at their Changi Animal and Plant Quarantine Site, Gate C7, Airport Cargo Road, Changi Airfreight Centre, S918104.

JOB SCOPE:

a) Be physically fit and have proper temperameents, good health, care,

judgement, reliance and intelligence to satisfactory carried out his/her

duties assigned.

b) Be familiar with good content knowledge and able to think quickly on

his or her feet to render timely and effective help to customers.

c) Have at least 1-yr experience in similar jobs related to

customer service, admin. and/or clerical exposure

including handling calls, emails and data entries.

QUALIFICATIONS:

a) Possess at least 3 passes in the GCE "O' level cert. with

credit in English. (.e.g Higher Nitec Buz. Admin. Cert.)

b) Proficient in both written and spoken English.

c) Preferably WSQ trained in Service Excellence or Service

Quality related courses within 6 months of being

employed.

d) Basic IT skill such as using Microsoft Office Word &

Excel.

Your role is to lead a team in managing daily operations. Ensure compliance with safety and standard operating procedures of the airlines company.

• A diploma in any discipline
• Good command in English
• Pleasant with a cheerful disposition

Basic - $2200 + OT + Allowance

Rotating shift - Must commit to day shift and midnight shift

EA Personnel Name: Melody Sim
EA Personnel No: R2095899
EA License No: 16C8443

Relationship Executive / Officer | Car Rental | Up to $3.8k | Ubi

Address: Ubi Industrial Park

Mon to Fri 8.30am to 6pm

Basic: $3000 to $3800 (depends on experience)

Requirement :

Min diploma preferably in Business admin (other discipline can apply)

Good understanding of financial analysis is preferred

Job Scope:

To manage and service existing hire purchase and term loan portfolio.

To expand the existing portfolio by bringing in new hire purchase loan and term loan .

To achieve individual sales target

Build good relation with car dealers and loan broker

To monitor repayment of current portfolio.

To do credit analysis on hirer or borrower.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

JD:

Responsible for professionally handling customers' queries, appointments and referral of services, across all touch-points [email, hotlines, live chats, faxes, letters]

Understand the requirements of the caller and provide complete and accurate information, go beyond the call of duty in assisting all enquiries at all times

Ensure timely follow up of customer’s requests and liaise with appropriate departments to ensure requests are fulfilled within promised timeline.

Manage difficult customers and follow up with proper escalation procedures

Ensure proper documentation and categorization of cases

Conduct post discharge follow up phone calls to patients or their next of kin

Feedback customer's comments or requests to the reporting officer, for service or process improvement

Maintain hospital staff’s contact details for emergency activations, activate and recall staff during an emergency situation and monitor their responses

Manage hospital-initiated change of appointments

Perform other duties as requested by Supervisor and above

Rate: $10/H

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

Location: Central & West (Has to be comfortable working at 3 different locations)

8-10 Weeks of lead time before starting work ---> Pre-Employment Administration
Salary: $2400 -$2600
Duration: 5 years contract (Extendable)
Working hours: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Our client requires one officer to work at their Animal Quarantine Centre, 2 Jalan Lekar S698919.

JOB SCOPE:

a) Be physically fit and have proper temperameents, good health, care,

judgement, reliance and intelligence to satisfactory carried out his/her

duties assigned.

b) Be familiar with good content knowledge and able to think quickly

on his or her feet to render timely and effective help to customers.

c) Have at least 1-yr experience in similar jobs related to

customer service, admin. and/or clerical exposure

including handling calls, emails and data entries.

QUALIFICATIONS:

a) Possess at least 3 passes in the GCE "O' level cert. with

credit in English. (.e.g Higher Nitec Buz. Admin. Cert.).

b) Proficient in both written and spoken English.

c) Preferably WSQ trained in Service Excellence or Service

Quality related courses within 6 months of being

employed.

d) Basic IT skill such as using Microsoft Office Word &

Excel.

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy
• Assist customers in navigating respective website and online services
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to improve processes and enhance customer satisfaction
• Stay up-to-date with product knowledge and company policies
• To consistently meet set KPIs without compromising on quality service delivery

Requirements

• Strong communication skills, both verbal and written
• Customer-focused with a genuine passion for helping people
• Basic computer proficiency
• Ability to work well in a team and adapt to a fast-paced environment

*Prior call centre experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

Key Responsibilities:

• Handle customers' and parents' enquiries (walk-in, emails, phone calls, text)
• Assist in collecting payment of school fees and sales of merchandise / attire
• Work closely with the teachers and communicate effectively to the parents
• Basic paper works (attendance marking, filing of documents, printing newsletter)
• Counting of merchandise stock quantity.
• General housekeeping

Requirements

• Writing and speaking proficiency in English
• Motivated and hardworking
• Meticulous and organised

Working Hours and Location

• AMK Hub, Canberra, Bukit Panjang, West Coast

5 works days including weekends.

Weekdays: 11am - 930pm

Weekends (Sat & Sun): 830am - 930pm (2 Shift)

Part-time applicants are welcome to apply.

Interested applicants kindly send your resume to [email protected].

Please note that only shortlisted applicants will be contacted.

Our client requires one officer to work at their Animal Lodge 59 Sungei Tengah Rd S699014.

JOB SCOPE:

a) Be physically fit and have proper temperameents, good health, care, judgement, reliance and intelligence to satisfactory carried out his/her duties assigned.

b) Be familiar with good content knowledge and able to think quickly on his or her feet to render timely and effective help to customers.

c) Have at least 1-yr experience in similar jobs related to customer service, admin. and/or clerical exposure including handling calls, emails and data entries.

QUALIFICATIONS:

a) Possess at least 3 passes in the GCE "O' level cert. with

credit in English. (.e.g Higher Nitec Buz. Admin. Cert.)

b) Proficient in both written and spoken English.

c) Preferably WSQ trained in Service Excellence or Service

Quality related courses within 6 months of being

employed.

d) Basic IT skill such as using Microsoft Office Word &

Excel.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

• 5 days (Mon-fri), Alexandra
• Warehouse environment
• $2300 - $2800, allowance, OT claim
• AWS, performance bonus

Responsibilities:

• Assist operation / logistics manager in carrying out duties.
• Customer Order processing and monitoring shipment status.
• Shipment coordination with Forwarder and Trucker.
• Generate shipment report.
• Update and file shipping documents.
• Perform invoicing to customer.
• Assist program on daily report / data support.
• Perform shipment declaration.

Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

Interested applicants, please send your resume to [email protected]

Job Description & Requirements

Key Responsibilities:

• Handle customers' and parents' enquiries (walk-in, emails, phone calls, text)
• Assist in collecting payment of school fees and sales of merchandise / attire
• Work closely with the teachers and communicate effectively to the parents
• Basic paper works (attendance marking, filing of documents, printing newsletter)
• Counting of merchandise stock quantity.
• General housekeeping

Requirements

• Writing and speaking proficiency in English
• Motivated and hardworking
• Meticulous and organised

Working Hours and Location

• AMK Hub, Canberra, Bukit Panjang, West Coast, Jurong East, HarbourFront

5 works days including weekends.

Weekdays: 11am - 930pm

Weekends (Sat & Sun): 830am - 930pm (2 Shift)

Part-time applicants are welcome to apply.

Interested applicants kindly send your resume to [email protected].

Please note that only shortlisted applicants will be contacted.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

The team provides IT support for employees and manages the IT Concierge across various primary locations. The proposed manpower will be required to operate on-site, and may need to make ad-hoc trips to other locations as part of work requirements. The scope of work for the team, but not limited to, is as follows:

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Strong service excellence mindset
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

Location: Central & West (Has to be comfortable working at 3 different locations)

8-10 Weeks of lead time before starting work ---> Pre-Employment Administration

Salary: $2,600 - $3,000

Performance Bonus

14 Days Annual Leave

Duration: 5 years contract (Extendable)

Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Our client requires one officer to work at their Animal and Plant Health Ctr. at 6 Perahu Rd, S718827

JOB SCOPE:

a) Be physically fit and have proper temperameents, good health, care,

judgement, reliance and intelligence to satisfactory carried out his/her

duties assigned.

b) Be familiar with good content knowledge and able to think quickly on

his or her feet to render timely and effective help to customers.

c) Have at least 1-yr experience in similar jobs related to

customer service, admin. and/or clerical exposure

including handling calls, emails and data entries.

QUALIFICATIONS:

a) Possess at least 3 passes in the GCE "O' level cert. with

credit in English. (.e.g Higher Nitec Buz. Admin. Cert.)

b) Proficient in both written and spoken English.

c) Preferably WSQ trained in Service Excellence or Service

Quality related courses within 6 months of being

employed.

d) Basic IT skill such as using Microsoft Office Word &

Excel.

Our client requires one officer to work at their Tuas Checkpoint Site,

501 Jalan Ahmad Ibrahim (Blk A4) S639937.

JOB SCOPE:

a) Be physically fit and have proper temperameents, good health, care,

judgement, reliance and intelligence to satisfactory carried out his/her

duties assigned.

b) Be familiar with good content knowledge and able to think quickly on

his or her feet to render timely and effective help to customers.

c) Have at least 1-yr experience in similar jobs related to

customer service, admin. and/or clerical exposure

including handling calls, emails and data entries.

QUALIFICATIONS:

a) Possess at least 3 passes in the GCE "O' level cert. with

credit in English. (.e.g Higher Nitec Buz. Admin. Cert.)

b) Proficient in both written and spoken English.

c) Preferably WSQ trained in Service Excellence or Service

Quality related courses within 6 months of being

employed.

d) Basic IT skill such as using Microsoft Office Word &

Excel.

Job Description:

• Carry out operational tasks in school such as maintaining cleanliness and provide logistical support for events.

• Assist the Operations Manager in general maintenance of school security, environment, and upkeep of school facilities.

• Assist in ensure that school supplies are well stocked and coordinate with vendors for maintenance of school equipment.

Working Arrangement:

Contract Duration: 6 Months

Working Hours:

Personnel to be deployed up to 9 hours per day or 44 hours a

week, inclusive 30min daily lunch break.

Service not required on Saturdays, Sundays, and gazetted

public holidays.

Salary: $1900/Month

Job Requirements:

Basic proficiency in conversational English is necessary.

Job Requirements:

· Diploma / O level or its equivalent.

· Must have minimum 1-3 years’ experience providing administrative support

· Knowledge of administrative and clerical procedure such as word processing, email and managing files and records.

· Must have experience in cashiering, scanning, data entry, and printing type of job.

· Good organization, time management and scheduling skills

· Good verbal and written communication skills.

· Strong Analytical Skills

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Payment Processing Support Officer

Key Skills: Payment Processing, Account Payable, Banking Sector, SWIFT

An exciting opportunity has arisen for a dedicated Payment Processing Support Officer to join a purpose-driven team within the banking sector. This role is perfect for those who thrive in an inclusive, high-performing culture and are committed to delivering results. The successful candidate will contribute significantly to the overall success of the Payment Processing & Support Team, ensuring specific individual goals, plans, and initiatives are executed in support of the team's business strategies and objectives. This role offers the chance to work in a dynamic environment where compliance with governing regulations, internal policies, and procedures is paramount.

* Join a purpose-driven, high-performing team

* Contribute to key business strategies and objectives

* Work in a dynamic, compliant environment

What you'll do:

As a Payment Processing Support Officer, you will play a pivotal role in ensuring the smooth operation of our PSP platform. Your day-to-day responsibilities will include providing support to our customers for any of their queries , setting up new accounts into the platform and ensuring that the platform is performing at it peak. You will or might be responsible for performing reconciliationsnand handling other administrative tasks as required. This role requires meticulous attention to detail, strong time management skills, and a commitment to accuracy.

What you bring:

The ideal candidate for this Payment Processing Support Officer role will bring proven experience from within the banking sector, specifically in. Proficiency in MS Office tools such as Excel and Word is essential. A deep understanding of payment processing would be good. The successful candidate will demonstrate excellent time management skills and the ability to work effectively as part of a team.

Our client, a well-known Japanese company is currently looking for a position of (Risk Management Department) Senior Officer.

JOB RESPONSIBILITIES:

• Market Risk Management
• Execute assigned duties in ensuring timely report generation through trading system and various risk management activities, such as market risk management (commodity - both of physicals and derivatives/foreign exchange) through reporting and analysis of respective risk exposures and profit and loss fluctuation on daily basis.
• To compile prices from various sources and build daily price curves for uploading to the trading system.
• To perform month-end, quarter-end (inventory valuations) and year-end (annual back-test and stress-test) evaluations, in a timely manner.
• Perform any other duties as assigned by the Manager from time to time.
• Credit Risk Management
• Calculate the current credit risk position exposed to customers using the designated system.
• Check the position against approved position limit on a daily basis.
• Prepare position report on a daily basis.

Requirements:

• Minimum 3-5 years of working experience in an oil & gas trading company, and experience in the risk management division (i.e. Middle Office) of energy trading company is preferred.
• Familiar with commodity trade management system such as Entrade system will be an advantage.
• Proficient in MS Office applications such as Excel, VBA programming, Power BI.
• Able to work independently and as well as part of the team.

PERSOLKELLY Singapore Pte Ltd | EA License No.: 01C4394 | UEN No. 200007268E
Registration No.: R23112488 (Julian Nerchan)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Position: Customer Service Officer (Banking Sector)

Work Timings: Rotational Shifts upto 12 AM

Job Requirements:

• 1 year of Customer Service or Call center experience required.
• Using Computer applications and tools.
• Background in customer-facing roles (front or backend) is preferred.
• Good to have Customer Service experience in Banking Domain

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

We are looking for a full time Guest Service Officer to join our Hotel.

Job Description

1. Performing Check-in or Check-out for hotel guests.
2. Register guests collecting necessary information (e.g. contact details and exact dates of their stay).
3. Handling of cash transactions.
4. Performing credit card transactions.
5. Performs any other job tasks assigned by Supervisor.

Job Requirements

1. Knowledge of basic computer skills.
2. Customer service attitude.
3. Requires to perform shift work, including weekend and public holiday.
4. Team player

Interested applicants please send your resume to [email protected]

We regret to inform that only shortlisted candidates would be notify for interview.

Working Days/Hours (depend on assignment):

5-day work week shift work, required to work on weekends

8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

✅ 8am - 5pm

✅ UP $3000

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Attend to all enquiries from customers
• Provide excellent customer service at all time
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998