Total 4,022 reservoir engineer job vacancies in Customer Service category in Singapore

Responsibilities:

• Perform servicing of Trane chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on Trane chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Responsibilities

· Responsible for providing preventive maintenance service for BMS (Building Management System)

· Carry out troubling shooting, analyzing and rectification of the system on time

· Support client with system operation and recommendation for improvement

· Data analyzing and determination of the system operation status

· Response client’s request and attend the issue in short notice

· Supervise subcontractor to carry out the work safely

· Provide the assistance to colleague and mentoring actively

· Ensure all works carried out in accordance with the specified quality and EHS standards

· Prepare and submit quotations, including material, labor, and scope of works

· Perform replacement/repair, fit out works/A&A for existing BMS site

· Perform weekly standby on rotation schedule

· Perform calibration and verification of BMS sensors annually

· Provide sales support BMS service and site survey

Requirements

· Diploma/ Degree from a recognized technical institute

· Hands on experience in BMS Control System

· Hands on experience in programming languages and logic gates

· Familiar with digital fundamental

· Knowledge on basic networking

· Strong customer management & problem solving skills

· Excellent communication & presentation skills

· Skilled in the use of MS office

· Knowledge on ACMV system

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project • Any ad-hoc duties assigned / required.

Responsibilities:

• Provide technical support and expertise.
• Diagnose and troubleshoot issues.
• Perform on-site inspections and assessments.
• Collaborate with customers to develop and implement solutions to technical problems.
• Conduct testing, calibration, and maintenance.
• Create and maintain documentation, including technical manuals and troubleshooting guides.
• Provide training and guidance to technicians and junior engineers.
• Ensure adherence to safety regulations and industry standards such as ISO standards, WSH regulations and Safety Management.

Requirements:

• Diploma in Electrical Engineering or equivalent.
• At least 1 – 2 years of working experience in a similar capacity.
• Prior knowledge of ACMV installation or background in ACMV industries is preferred.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Descriptions:

• Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
• Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
• Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
• Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepares and reviews contract terms and conditions
• Presents the proposal to the customer.
• Other relevant duties as assigned

Requirements:

• Diploma to Bachelor's degree in engineering with at least 2 years’ relevant sales experience
• Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Ability to read, analyse, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Driven to delight the customer with options/offerings to meet their needs.
• Is willing to learn new options/offerings and upgrade their skillset to better serve customers

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

Job Description

• Perform troubleshooting for End user computing needs remotely
• Handle incident tickets, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties and close all tickets once complete.
• Provide advice and assistance to users on the usage of simple functional features of software and hardware peripherals.
• Required to perform basic administrative support, asset management and routine IT housekeeping services.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Support change management and service request management from testing environment, UAT to live implementation of systems.

Job Requirements:

• Strong communication skills.
• ITE/ Diploma in IT/ Engineering or any related field.
• Minimum 1 year relevant experience in providing desktop / helpdesk support.
• Familiar with ticketing systems - ServiceNow, Remedy, Remote Hands.
• Proficient in Microsoft Windows 8 onwards / Microsoft Office.

Please send your detailed resume in MS Word format to : [email protected].

Stating your notice period / earliest available commencement date, Current & expected salaries.

Applicants with more relevant years of hands on experience will be considered for senior roles.

You will be working for an IT service provider operating worldwide supporting our operative team in handling our international projects.

As IT Support Engineer, you will be providing onsite technical Support to Enterprise users of desktop/laptop/PC, assisting with building and deployment of new desktop/laptop hardware, supporting mobile devices and managing tickets using the company’s chosen IT ticketing tool. You will also coordinate and communicate with the central helpdesk team.

This is an excellent opportunity for an experienced IT Support Engineer to take the next step in their IT career and you will:

• Operations & Technical Support (including B/F, Printers etc.)
• Tech bar / IT Solution Centre
• Audio/Video Support
• Digital Lockers & Vending Machines
• Stock Management / Asset Management
• Shipping, Disposal & Data Wiping Support Services
• IMACs and Break-fix
• VIP Support
• IT Supply Chain

You already have:

• Good general understanding of IT principles such as Networks, Hardware and Domains
• Working knowledge of leading software packages such as MS Office and Lotus Notes
• Good working knowledge of Windows 10/11 and related software and applications
• Good experience in End User device hardware and software troubleshooting
• Knowledge of mobile devices, in particular Blackberry and iPhones
• Experience with building, configuring, replacing and troubleshooting EUC hardware components
• Good Experience in Data Backup Techniques
• Familiarity with virtual , MDM and VPN environments
• Familiarity with Microsoft SCCM would be advantageous
• CompTIA A+, MCP/MCSE are desirable certifications
• DELL Certification desirable
• Knowledge of ITIL and experience of working within an ITIL environment would be beneficial
• Exceptional customer facing skills
• Able to communicate clearly and effectively with end users
• Logical and analytical approach to work
• Accurate record keeping
• Able to work unsupervised
• Good timekeeper
• Intense focus on quality work
• Productive and Efficient

What we offer:

• A secure job in an exponentially growing international company
• Opportunity to learn and grow your technical skills in global companies
• Strong team spirit and a great working atmosphere in a friendly team
• Direct and open communication
• Very good opportunities for professional and personal further development thanks to our human resources development program.
• Mentoring program to get you started with the support of an experienced colleague
• Lots of room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decision making processes
• Rhino-force.org: Our environmental protection organization protecting one of the most endangered species on this planet.
• Kids-family.org: We take care of children that grow up without their parents in Poland and India. We don’t just give them shelters. We turn their shelters into homes.

Job Description:

1. Be responsible for on-site service of marine equipment such as ballast water management system, desulfurization and denitrification system, and dual fuel gas supply system.

2. Assist in customer relationship maintenance and market development work.

3. Assist in receiving and dispatching spare parts, as well as managing warehouse and office.

Requirements

Requirements include but not be limited to the following points:

Applicants need to be proficient in software and related skills.

Education：Bachelor or above degrees

Professional Preferences: Electrical & Electronic Engineering, Automation, Marine engineering, etc.

Industry Preferences：Voyage Repair of ships

Skills Requirement:

1. Familiar with electrical and automation related knowledge, it’s better to have experience in PLC utilize.

2. Possess basic knowledge in the marine industry and ship equipment.

3. Bilingual speaking and writing.

Pluses：Have experiences in maintenance work on marine equipment such as ballast water treatment system.

Responsibilities:

• Provide technical support and expertise.
• Diagnose and troubleshoot issues.
• Perform on-site inspections and assessments.
• Collaborate with customers to develop and implement solutions to technical problems.
• Conduct testing, calibration, and maintenance of hydraulic and pneumatic systems.
• Create and maintain documentation, including technical manuals and troubleshooting guides.
• Provide training and guidance to technicians and junior engineers.
• Ensure adherence to safety regulations and industry standards such as ISO standards, WSH regulations and Safety Management.

Requirements:

• Diploma or Higher in Electrical Engineering, Mechanical Engineering or equivalent.
• At least 1 – 2 years of working experience in a similar capacity.
• Prior knowledge of hydraulics systems, electrical systems and pneumatics is preferred.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Familiarise with technical parts of QR Code and google form setting Experience in VMs, LPR, Bluetooth/Wifi Network collaborations
• Assist on command centre and custom built web application and onboard VMs based on the team requirements (Python /Ruby/Laravel)
• Perform private-cloud administration tasks, such as provisioning/de-provisioning of resources, maintaining security posture, user administration, monitoring computing resource utilisation, network setup, backup/restore and incident management
• Facilitates & maintaining documents and processes for troubleshooting, maintaining, and configuring systems
• Translating technical language into non technical language for better team understanding
• Commision and conducting unit test, integration test & end to end test
• Familaries VMs system
• Collaborate with internal teams and vendors to fix and improve products
• Work with internal team in determining vulnerabilities in IT applications and infrastructure, and perform remediations based on the VAPT findings and recommendation

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Responsibilities:

• Provide daily technical support for system security, network (LAN, VPN, WAN) Firewall, Anti-virus, Servers, Network Attach Storage, Level 1 Network / System / Security Management and Backup
• Liaise and work closely with vendor on clinic management system migration and data verification with the Doctors and end users.
• Liaise and work closely with vendor regarding system integration with Power BI / internal system
• Support and work closely with imaging vendors to support clinic’s imaging modalities
• Level 1 onsite / remote trouble-shooting and support including setup of end user computing device
• Participate in dispatch, phone and incident support user-administration and IT hardware asset management
• Provide administration and Level 1 support for clinical applications
• Monitor and manage IT help-desk tickets, log, track and execute issue to completion
• Liaise with vendors for quotations & support escalation matters
• Assist in new clinic setup, clinic relocation or clinic closure
• Provide IT field support to end users, mainly to clinics' system support or 1st level application system support to multiple sites in Singapore (Clinic Management System, Workstation, Mobile Devices, Printer / Label Printer / Scanners, Wireless Access Point, Digital Phone)
• Support the organization’s IT infrastructure ensuring it operate in an optimum and secure manner
• System administration and backup operation for Windows operating system equipment and anti-virus software
• Ensure all critical systems are up to date with their latest patches / firmware
• Maintain proper and updated configurations and documentations on the network and system landscape
• Participate in technology evaluation and provide recommendation
• Work closely with users, vendors to test and deliver system enhancements or mini-projects to ensure quality and on-time delivery
• Assist in application implementations, roll outs & deployments
• Convey and coordinate with business user, vendor and IT resources

Requirement:

• Diploma in IT or related field and minimum of two (2) years related experience
• Strong technical knowledge of hardware and software
• Domain knowledge in Healthcare Industry (Advantage)
• Good analytical, interpersonal and problem-solving skills with strong end-to-end communication and troubleshooting skills. Team player to be able to work in a lean IT environment.
• Candidates with minimum of three (3) years of IT administration experience would be considered

Responsibilities:

• Provide technical support and assistance to clients and internal teams in the security solutions industry.
• Install, maintain, and troubleshoot security systems such as CCTV, access control, and alarm systems.
• Conduct site surveys and assessments to determine optimal security system solutions.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide training and guidance to clients and internal teams on the operation and maintenance of security systems.
• Monitor and evaluate the performance of security systems and recommend improvements or upgrades.

Requirements:

• Min Diploma Electrical or Electronic Engineering or related field.
• At least 3 – 5 years of experience in the security solutions industry.
• Strong knowledge and hands-on experience in CCTV, access control, and alarm systems.
• Excellent problem-solving and troubleshooting skills.
• Good communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job description

• Develop and maintain good relationship with current and new customers and ensure high level of client satisfaction
• Prepare, and convert all lifts / escalators under Free –Service (Defects liability Period) to be maintained under XJ Elevator Pte Ltd
• Attend to sales activities from quotation to sales order processing, order confirmation and providing technical support
• Act as a focal point for all sales, technical and administrative customer support issues
• Source and place order for equipment to meet customer requirements
• Liaise with suppliers to ensure prompt delivery date
• Organizes/ summarizes weekly backorder and sales analysis reports, maintenance of customer database
• Formulate and implement effective sales and marketing strategies, solicit new accounts and maintain existing accounts
• Prepare tender submissions
• Ensure compliance of both legislative and company policies when bidding for tenders and during the contract processes
• Ensure that deals are closed properly and the handover to the project team is done in a proper manner
• Maintain and develop product and industry knowledge
• Maintain proper filing and document control

Job Requirements:

• 5 years in the Elevator/Escalator industry
• 5 years of senior sales experience
• Must be able to travel
• Must be able to work odd hours
• Experienced sales personnel with good track records
• Dynamic, service and result-oriented self starter
• Innovative individual with creative sales strategy
• Effective communication and presentation skills
• Ability to work with people from all levels and backgrounds
• Ability to work independently and also, as a team and perform well under pressure in a fast paced environment
• Proficient in MS Office applications

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
• Assist with patching and upgrading end user devices
• Address quality and schedule conflicts
• Availability for ad-hoc work after hours and on weekends where necessary
• Ability to work in a high-pressure, fast moving environment

Job Requirements:

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills.

Interested candidates please send your CV to [email protected]

SENIOR SERVICE ENGINEER (Audio Visual)

Job Responsibilities :-

· Design and develop audio visual/solutions including schematics, floor plans and wiring diagrams

· Installation of audio visual systems, including equipment placement, cabling and integration with other systems

· Ensure that all audio visual systems meet industry standards and project requirements

· Test and troubleshoot audio visual systems to identify and resolve any issues

· Create and maintain project documentation, including system manuals, as-built drawings, and testing report

· Work with technical team to schedule and perform regular system maintenance, including firmware updates, software upgrades and hardware replacements

· Stay up-todate with industry treands, technologies and best practices for audio visual system design and installation

· Communicate project updates and status to project managers and clients as needed

Requirements :-

· Diploma/Higher Nitec in Electrical & Electronics, Mechanical, Mechatronic, IT or related disciplines.

· Candidate must be diligent and possess good communication skills – oral or written – to be able to interact with customers and suppliers effectively.

· A team player.

· Have strong organizational skills and strong follow-up skills

· Able to complete all tasks assigned in a timely fashion.

· Possess a high level of commitment and initiative.

· Preferably with at least 1-2 years' experience in relevant field

Benefits :-

· Competitive remuneration package which commensurate with experience and qualifications

· 5-day work week with good work-life balance

· Comprehensive insurance and medical benefits

· Local and overseas training available.

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Responsibilities

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works.
• Serves as company contact point with customer on technical matters
• Attends to customers’ complaints and provides timely solutions

Requirements

• Min Degree in Electrical/Electronic Engineering or its equivalent.
• Experience in Engineering drawing with Autocad, Solidworks will be of advantage.
• Able to communicate properly both internal and external and with good EQ
• At least one-year related working experience
• Able to work independently
• Willing to work in cleanroom environment

• Generate timely and accurate service reports as per the required standards.
• Provide technical training and technical presentation to client and inter-company.
• Provide remote technical support to existing and new client by email and phone.
• Support sales in technical meeting and onboard survey activities.
• Handle pre and post administrative work.
• Ad hoc duties

Requirements:

• Min Diploma/Degree in Engineering
• Min 2 years of servicing experience in the Marine Industry
• Good analytical & solving skills coupled with minimum sales/marketing skills.
• Strong interpersonal & communication skills, especially influencing skills.

Interested & qualified applicants, please forward your latest CV in MS word format to [email protected]

Job Description:

• Provide consultation advice to installers and Care Centre to support island-wide installations.
• Assist Engineers with documentation, technical testing, or commissioning tasks.
• Offer installation support as needed.

Requirement:

• Minimum Nitec / Diploma
• Basic Computer skills. (Microsoft word, excel and power point)
• Technical documentation skill in English
• Candidates with relevant experience are preferred

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Responsibilities :-

· Responsible for meeting daily service and repair needs and driving customer satisfaction.

· Installs, repairs and maintains equipment in the field; provides customer training as required.

· Documents all inspections, maintenance, repair work and submits paperwork in a timely basis.

· Participates in service sales opportunities and assists with promoting and implementing revenue programs.

· Ensures that tools and test equipment are properly maintained and calibrated.

· Assess product/equipment performance based on field support data; recommends modifications or improvements.

· Performs problem diagnosis, service and preventative maintenance on instruments for lab automation.

· Handles essential tasks as assigned and responds to change productively

Requirements :-

· Electrical & Electronics, Mechanical, Mechatronic, IT or related disciplines.

· Candidate must be diligent and possess good communication skills – oral or written – to be able to interact with customers and suppliers effectively.

· A team player.

· Have strong organizational skills and strong follow-up skills

· Able to complete all tasks assigned in a timely fashion.

· Possess a high level of commitment and initiative.

· Preferably with 1 years of experience in related field

· Fresh graduates are welcome

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

You will play a key role as a Senior Tech Support Engineer to drive service, performance and quality management in the end-user environment necessary to support the organization’s digital transformation.

Service Desk Management:

• Manage a team handling desktop support, service desk functions, and VIP support
• Ensure high-performance service delivery, including improvement initiatives and post-incident reviews
• Develop a deep understanding of projects to optimize service delivery and meet customer expectations
• Analyze processes and implement strategies to improve service delivery

Performance and Quality Management:

• Recommend and implement service delivery improvements
• Track and report on service delivery performance to management
• Collaborate with teams to set IT standards

Stock and Inventory Management:

• Design and implement an inventory tracking system
• Manage supplier relationships and stock levels
• Purchase new equipment and negotiate favorable contracts
• Lead annual stocktaking and verification

Budget, Procurement and Forecasting:

• Manage and execute IT procurement within budget
• Monitor spending and implement budget controls

What Will Make You Shine

• 5-8 years of experience leading a team
• Diploma in Information Technology or a related field
• Excellent customer service skills
• Experience working with outside vendors
• Strong knowledge of how to handle issues, escalate problems, and follow IT best practices
• Proven ability to manage and lead people, both in person and remotely
• Positive attitude, adaptable to change, and able to motivate others towards company goals
• Independent worker with strong communication skills to thrive in a team environment

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

• Position : Service Sales Engineer | BMS/HVAC/ACMV | Up to $5500 + VB
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Location: Office in Boon Lay-Islandwide
• Salary (commensurate with experience) : Up to $5500 (Up to $4500 Basic + $1000 Transport allowance) + AWS + Minimum 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 days Annual Leaves + Comprehensive medical Benefits
• Duration : Permanent
• Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC

Main responsibilities :

• Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
• Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
• Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
• Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepares and reviews contract terms and conditions
• Presents the proposal to the customer.
• Other relevant duties as assigned

Requirement:

• Diploma/Degree in Mechanical/ Electrical engineering or its equivalent
• 1-2 years in Engineering sales, experience in HVAC industry will be a plus
• Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Ability to read, analyse, and interpret engineering documents.
• Ability to respond effectively to the most sensitive inquiries or complaints.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Role:

• Experienced NAVCOM Engineer in maritime industry.
• Specialized in servicing and re-commissioning navigation systems.
• Proficient in installation, troubleshooting, and servicing of Marine Radar, Gyro compass, Magnetic compass, autopilot, echo sounder, speed log, steering FFU/NFU, weather fax, wind speed/direction, etc.
• Skilled in Marine Telecommunication Systems, including GMDSS, VHF/UHF, MF/HF SSB, NBDP, NDB, Navtex, Inmarsat.
• Ensure personal compliance with safety regulations of both company and customer.

Requirements:

• Strong background in Marine Electronics, Field Service Engineering, Commissioning, and Microsoft Office.
• Degree in Engineering or related field required.
• Training from OEM/manufacturers on Navigational equipment is advantageous.
• Knowledge of tools like CRM preferred.

Info can be shared ATM: -

• Basic UP $3000 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Provide technical support for machines, including troubleshooting issues, performing maintenance tasks, and optimizing machine performance to enhance productivity and efficiency.
• Offer direct support on machines at local and overseas customer facilities.
• Attend weekly meetings and presentations.
• Write technical reports detailing machine performance, maintenance activities, troubleshooting procedures, and any improvements or recommendations for future operations.
• Able to handle specific jigs and tools during service jobs.
• Assist Senior Engineers in performing higher-level technical tasks.
• Performe ad-hoc delivery of parts to customers.
• Performing service, installation, and troubleshooting jobs both locally and overseas, traveling as needed to customer sites to address technical issues, install equipment, and ensure smooth operation of machines and systems.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Proficient in Microsoft Office and SAP B1
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541