Total 5,502 sales support specialist job vacancies in Customer Service category in Singapore

Job Summary:

The Java L2 Support Engineer will provide second-level support for a local government application systems developed in Java. This role involves troubleshooting, diagnosing, and resolving technical issues, ensuring the stability and performance of applications, and collaborating with other support levels and development teams to maintain high-quality service delivery.

Requirements:

• Provide timely resolution of incidents and service requests related to Java-based government application systems.
• Investigate, diagnose, and resolve technical issues, ensuring adherence to service level agreements (SLAs).
• Analyze recurring incidents to identify root causes and implement permanent solutions.
• Document known issues and workarounds to aid in quicker resolution of future incidents.
• Monitor application performance and system health, using monitoring tools and logs.
• Perform routine maintenance tasks, such as patching and updates, to ensure application stability and security.
• Share knowledge and best practices within the support team to foster a collaborative learning environment.

Technical Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 3-5 years of experience
• Proven experience in a technical support role, specifically with Java-based applications.
• Strong knowledge of Java Development Kit (JDK) 8.
• Familiarity with database management systems (e.g., Oracle 19C) and SQL.
• Experience with application servers like Redhat JBOSS EAP V7.2.9, Weblogic 12, and IIS Proxy Server.
• Understanding of ITIL processes and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Relevant certifications (e.g., ITIL, Java) are a plus.

Working Conditions:

Focusing rotating shifts

“Support Hours” means hours from 7.30am to 7pm from Mondays to Fridays, with Saturdays, Sundays and Public Holidays excepted (following Singapore’s calendar)

Technologies that will be used for this project

Frameworks:

• Spring MVC (Java Web Application)
• Hibernate 5.1.10 (For persistent layer)
• Aspose Total Java 23.10
• Syncfusion UI Components 16.3.22

Job Scheduler:

• Quartz Job Scheduler 2.2.3

Application Servers:

Intranet:

• Redhat JBOSS EAP V7.2.9
• BPM Servers

Intranet/Extranet:

• Weblogic 12
• IIS Proxy Server

Database:

• Oracle 19C

Job Summary:

The Java L2 Support Engineer will provide second-level support for a local government application systems developed in Java. This role involves troubleshooting, diagnosing, and resolving technical issues, ensuring the stability and performance of applications, and collaborating with other support levels and development teams to maintain high-quality service delivery.

Requirements:

• Provide timely resolution of incidents and service requests related to Java-based government application systems.
• Investigate, diagnose, and resolve technical issues, ensuring adherence to service level agreements (SLAs).
• Analyze recurring incidents to identify root causes and implement permanent solutions.
• Document known issues and workarounds to aid in quicker resolution of future incidents.
• Monitor application performance and system health, using monitoring tools and logs.
• Perform routine maintenance tasks, such as patching and updates, to ensure application stability and security.
• Share knowledge and best practices within the support team to foster a collaborative learning environment.

Technical Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 3-5 years of experience
• Proven experience in a technical support role, specifically with Java-based applications.
• Strong knowledge of Java Development Kit (JDK) 8.
• Familiarity with database management systems (e.g., Oracle 19C) and SQL.
• Experience with application servers like Redhat JBOSS EAP V7.2.9, Weblogic 12, and IIS Proxy Server.
• Understanding of ITIL processes and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Relevant certifications (e.g., ITIL, Java) are a plus.

Working Conditions:

Focusing rotating shifts

“Support Hours” means hours from 7.30am to 7pm from Mondays to Fridays, with Saturdays, Sundays and Public Holidays excepted (following Singapore’s calendar)

Technologies that will be used for this project

Frameworks:

• Spring MVC (Java Web Application)
• Hibernate 5.1.10 (For persistent layer)
• Aspose Total Java 23.10
• Syncfusion UI Components 16.3.22

Job Scheduler:

• Quartz Job Scheduler 2.2.3

Application Servers:

Intranet:

• Redhat JBOSS EAP V7.2.9
• BPM Servers

Intranet/Extranet:

• Weblogic 12
• IIS Proxy Server

Database:

• Oracle 19C

Job Summary:

The Java L2 Support Engineer will provide second-level support for a local government application systems developed in Java. This role involves troubleshooting, diagnosing, and resolving technical issues, ensuring the stability and performance of applications, and collaborating with other support levels and development teams to maintain high-quality service delivery.

Requirements:

• Provide timely resolution of incidents and service requests related to Java-based government application systems.
• Investigate, diagnose, and resolve technical issues, ensuring adherence to service level agreements (SLAs).
• Analyze recurring incidents to identify root causes and implement permanent solutions.
• Document known issues and workarounds to aid in quicker resolution of future incidents.
• Monitor application performance and system health, using monitoring tools and logs.
• Perform routine maintenance tasks, such as patching and updates, to ensure application stability and security.
• Share knowledge and best practices within the support team to foster a collaborative learning environment.

Technical Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 3-5 years of experience
• Proven experience in a technical support role, specifically with Java-based applications.
• Strong knowledge of Java Development Kit (JDK) 8.
• Familiarity with database management systems (e.g., Oracle 19C) and SQL.
• Experience with application servers like Redhat JBOSS EAP V7.2.9, Weblogic 12, and IIS Proxy Server.
• Understanding of ITIL processes and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Relevant certifications (e.g., ITIL, Java) are a plus.

Working Conditions:

Focusing rotating shifts

“Support Hours” means hours from 7.30am to 7pm from Mondays to Fridays, with Saturdays, Sundays and Public Holidays excepted (following Singapore’s calendar)

Technologies that will be used for this project

Frameworks:

• Spring MVC (Java Web Application)
• Hibernate 5.1.10 (For persistent layer)
• Aspose Total Java 23.10
• Syncfusion UI Components 16.3.22

Job Scheduler:

• Quartz Job Scheduler 2.2.3

Application Servers:

Intranet:

• Redhat JBOSS EAP V7.2.9
• BPM Servers

Intranet/Extranet:

• Weblogic 12
• IIS Proxy Server

Database:

• Oracle 19C

We are seeking a Customer Success Specialist to join our sales team based in Singapore. As a Customer Success Specialist, you will partner with Account Managers to ensure that their clients receive a best-in-class account management experience that leads to the client continuing and expanding their relationship with SHL.

Key Responsibilities:

• Partner with multiple Account Managers to manage a portfolio of clients and client services plans.
• Monitor and report clients’ usage level /trends on SHL assessment platforms on monthly basis /upon request to assist account managers in up-sell/cross-sell and renewal conversations.
• Handle inbound requests from all levels of users on a daily basis, act as interface between clients and internal SHL teams to ensure that all client issues are captured, catalogued, and addressed.
• Provide internal sales support and research to assist Account Managers hit/exceed goals.
• Schedule and ensure timely completion of client interactions, including: Onboarding, Mid-Term Value Reviews, Renewal Calls, etc.
• Identify cross-sell opportunities with existing clients and schedule Sales Interactions.
• Build relationships with key stakeholders, create a great client experience to ensure a long and successful relationship, to support renewals and growth.
• Manage coordination among internal stakeholders to ensure relevant account information is shared and a strategic plan for management of accounts is set.
• Uphold and improve client satisfaction through continual product and proactive client discovery and communication.
• Participate in process improvement activities to ensure productive and successful business relationships.
• Coordinate and oversee client projects with internal teams.
• Develop operational –level client relationships and references

Required Skills & Experience:

• Bachelor’s Degree (all majors welcome)
• Relevant work experience in customer service, sales or account management
• Excellent written and oral communication skills
• Excellent relationship-building skills
• Superior problem solving ability
• Effective time management skills and ability to work well under pressure
• Strong attention to detail
• Excellent organization, multitasking and prioritization skills
• Ability to work with a wide variety of internal and external stakeholders across different geographies and culture

Our Ideal Candidate Also Has:

• Proficiency with Excel and PowerPoint
• CRM database management experience

Looking for an IT Helpdesk to be the first point of contact for both internal and external users, providing essential technical support and troubleshooting assistance. Your primary responsibility will be to ensure smooth and efficient operation of IT services, resolving technical issues promptly and maintaining a high level of user satisfaction.

• Working hours : Monday- Friday 8.30am- 6pm
• Working location : Pasir Panjang
• Salary Package : Up to SGD3000 (basic) + AWS
• Be part of nation-wide projects that benefit millions of citizens

Key Responsibilities:

• Respond to helpdesk tickets, phone calls, and emails from users experiencing technical issues.
• Diagnose and troubleshoot hardware and software problems, including network issues, operating systems, and applications.
• Provide step-by-step guidance to users, ensuring issues are resolved efficiently and effectively.
• Escalate complex issues to appropriate IT team members or external vendors when necessary.
• Maintain accurate and detailed records of support requests and resolutions using our helpdesk ticketing system.
• Conduct remote troubleshooting and provide clear instructions to users via phone or email.
• Stay updated with the latest industry trends and technologies to continuously improve support services.

Qualifications:

• ITE/Diploma in computer science or information technology field or related field
• Minimum 1 year of working experience in Technical Helpdesk operation
• Prior experience in Government Technology agency will be an added advantage
• Strong knowledge of Windows and macOS operating systems, as well as common office software and applications.
• Familiarity with networking concepts
• Good command of written and spoken English to handle English speaking customers.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Outstanding communication skills, with the ability to explain technical concepts to non-technical users.
• Customer-focused attitude with a commitment to providing high-quality support.

If you are excited with this opportunity and enjoy making things happen, do apply now!

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Job Description

• Industry/ Organization Type: Wholesaler – Car Industry
• Position Title: Car Sales Executive / Sales Representative (Motor Vehicle)
• Working Location: Central - Novena
• Working Hours: 5 days (9.30 am – 6.30 pm)
• Salary Package: Basic up to $4000 + Commission
• Duration: Permanent Role

Key Responsibilities

• Provide comprehensive details on consigned vehicles, including specifications and conditions.
• Respond to customer inquiries, assisting in their decision-making process.
• Inspect vehicles thoroughly to evaluate condition, performance, and value.
• Create appealing vehicle listings with detailed descriptions and quality photos.
• Demonstrate vehicle features and benefits during test drives and showroom visits.
• Market vehicles using online platforms, social media, and print ads.
• Negotiate sales terms to meet targets and maximize profits.
• Efficiently close sales, ensuring accuracy in all related documentation.
• Deliver exceptional customer service throughout the sales journey.
• Maintain transparent relationships with consignors and build strong connections with customers.
• Encourage repeat business and referrals through superior service and satisfaction.
• Execute additional duties as required.

APPLY NOW!!!

• Experience in automotive sales is preferred with strong knowledge of automotive products and vehicle assessment.
• Skilled in negotiation and familiar with digital marketing tools.
• Valid Singapore driving license for vehicle handling.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67852 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

1. Maintaining general cleanliness of equipment and workplace

2. Providing logistical support for school events and activities including

carrying and arranging of furniture and equipment

3. Covering duties of other OSOs in their absence

4. Locking and unlocking of classrooms/special rooms

5. Arming and disarming of school

6. Ad-hoc support when required

7. Any other duties assigned by school leaders / Operations Manager(s);

and

8. Assist the administration of security procedures i.e. sign-in / out for

visitors.

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Accounting / Inventory Software)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 4000 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Key Highlights

• Exposure in the government sector
• Location: Maxwell
• Working Hours: Mon- Fri (office hours)
• Duration: 9 months

Key Responsibilities

• Identify and analyze processes for automation, digitalization, and AI prototyping with business units.
• Design, develop, and test RPA solutions using UiPath.
• Convert paper forms and manual data entry to digital formats.
• Evaluate and implement digital tools like GenAI and chatbots to enhance processes.
• Create prototypes or proofs of concept for digital/AI solutions.
• Document processes and create self-help guides; present findings to the team and stakeholders.

Requirements

• Min Degree in Information Technolgy.
• Basic understanding of business processes, workflows, and digitalisation concepts.
• Interested in digital and AI technologies.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Job Description

• Industry/ Organization Type: Rental & Sales/ Construction Equipment
• Position Title: Customer Service Officer
• Working Location: Paya Lebar
• Working Hours: 5.25 days, Mon-Fri (8 am-5 pm/9 am-6 pm), Alt Sat (8 am-12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer inquiries via phone, email, walk-in, and live chat with professionalism and empathy.
• Provide accurate details about our products, services, and rental terms.
• Quickly resolve customer issues to ensure satisfaction and loyalty.
• Efficiently handle equipment rental bookings, changes, and cancellations.
• Identify sales opportunities during customer interactions by understanding their needs and suggesting suitable rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where appropriate.
• Meet and exceed monthly sales targets by turning inquiries into sales and rental agreements.
• Stay updated on promotions, deals, and new products/services to inform customers.
• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Work with logistics and maintenance teams to ensure equipment availability and readiness.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to improve business operations.

APPLY NOW!!!

• Minimum Diploma holder, additional certificates in Customer Service, Sales, or related fields are a plus.
• Familiarity with sales software/ CRM tools, or with knowledge in equipment rental industry is an added advantage.
• Excellent communication and interpersonal skills, with the ability to engage and persuade customers.
• Ability to work in a fast-paced environment.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67376 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

1. Facilitate end-to-end operations of app tenant onboarding, e-voucher programme, Marketplace and other marketing activities, including digital and online platforms.
2. Support the development and maintenance of CityNexus app to work closely with lead department and vendor to ensure the smooth functioning of the programme.
3. Respond promptly and professionally to customer inquiries via phone, email, and chat, ensuring a positive and efficient resolution of their issues.
4. Assist in simple system testing (UAT) of the app and respective portals to identify and resolve bugs, usability issues and performance bottlenecks and facilitate deployment.
5. Handle administrative tasks including compiling and submitting monthly reports promptly, e-voucher reconciliation etc.
6. Any other duties as and when assigned.

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Location : Tukang Innovation Drive

Duration : 1 year contract (extendable)

Salary : S$4000 – S$5000

Responsibilities

Claims Processing System:

• Manage and process regional claims submitted by service partners.
• Ensure timely submission of claims into the warranty system within 60 days from Repair Open (RO) date.
• Coordinate the procurement and shipment of spare parts, as well as return process for
• warranty spare parts from service partners.
• Handle and support billing and payment processes.

Stakeholder Communication:

• Serve as the primary point of contact for warranty-related claims for service partners and assist to resolve any disputes or concerns promptly and effectively.
• Coordinate with internal departments such as Customer Support, Warranty and Sales team to facilitate claim processing and resolution.

Documentation Standardization and Reporting:

• Ensure a well-organized system is in place to track the entire process of claims from start to finish.
• Ensure compliance with all relevant company policies and regulatory requirements for documentation and archival.

Continuous Improvement Process

• Introduce a feedback loop from stakeholders to gather insights and refine processes continually.
• Develop key performance indicators (KPIs) to measure success and identify opportunities for further enhancements.

Expected Deliverables:

• Processing of warranty claims within stipulated time.
• Stakeholder management.
• Ensure regular billing and payment.
• Monthly report of claims status
• These activities encompass comprehensive support throughout the entire Company supply chain.

Requirements

• Possess a Degree/Diploma with a minimum of three (3) years of relevant experience in warranty administration, customer service, or similar administrative capacities.
• Proficient with SAP and MS Office.
• Strong interpersonal and excellent communication abilities, capable of effectively managing interactions with multiple stakeholders.
• Ability to multitask, prioritize workload, and work effectively in a fast-paced environment.
• Strong attention to detail with a strong emphasis on accuracy in data entry and diligent record- keeping.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/7182

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description

• Industry/ Organization Type: Leasing
• Position Title: Customer Service Support Driver/Customer Service cum Driver
• Working Location: Benoi
• Working Hours: 5.5 days (Monday to Friday 8.30 AM-5.30 PM, 8.30 AM-6.00 pm, alternate Saturday, alternate working hours)
• Salary Package: Basic Salary up to $2,200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist with the movement of vehicles.
• Provide after-sales and customer care support, including vehicle orientation, servicing, repairs, and inspections.
• Coordinate vehicle deliveries and collections.
• Maintain professional interactions with customers and stakeholders.
• Perform general administrative duties as needed.

APPLY NOW!!!

• Minimum of 1 year of relevant experience is preferred.
• Ability to multi-task.
• Detail-oriented and able to work in a fast-paced environment.
• Effective communication skills and good social skills.
• Team player with a positive attitude.
• Willingness to work overtime when required.
• Possesses class 3 driving license.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67704 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

L1 IT Helpdesk Support

• Working Hours: Mon-Fri (Hybrid)
• Working Location: Central
• Remuneration package: Up to $3,200 + AWS

We are seeking a diligent and customer-focused individual to join our Technical Helpdesk team. The ideal candidate will handle customer inquiries, perform basic troubleshooting, and ensure timely resolution of issues.

Key Responsibilities:

• Multi-Channel Support: Respond to cases via hotline, email, online forms, chatbot, portal, or case management system.
• Troubleshooting: Perform basic troubleshooting following SOPs and guides.
• Ticket Escalation: Escalate tickets to the next level and ensure resolution within the Service Level Agreement (SLA).
• CRM Logging: Accurately and promptly log all customer queries and follow-up interactions in the CRM system.
• Trend Escalation: Proactively escalate query trends or potential issues to the team leader.
• Additional Duties: Perform other relevant duties as assigned by the Supervisor.

Requirements:

• Technical Skills: Basic troubleshooting skills and familiarity with SOPs.
• Communication: Strong verbal and written communication skills.
• Attention to Detail: Accuracy in logging and managing customer interactions.
• Proactive Attitude: Ability to identify and escalate trends or potential issues.
• Adaptability: Willingness to perform additional duties as needed.
• Diploma in Computer Science/Information Technology or any other related fields.
• At least 1 year experience in helpdesk support or equivalent roles.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J46692" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporting government agenices and corporate clients, in terms of ICT Consultant placements.

Currently, we are looking out for experienced SalesForce Support, open to consider 12 months contract for a start.

Candidates whom are confident to perform different functions as stated in the Job Scope below, are mos welcome to applye here or email to : [email protected].

Job Scope:

· Develop solutions based on agreed business requirements while considering all factors such as performance, scalability, data security, operational effectiveness, cost and time to market.

· Implement Salesforce solutions that adhere to platform best practices and perform peer code reviews.

· Salesforce implementations include custom platform development (Apex Classes, Triggers, Visualforce, SOQL, SOSL, Lightning Components),

· Integrations with back-office systems and data migration

· Work with Architect/Technical Lead to prepare solution concepts.

· Assist the Product Owner/Analyst in defining requirements.

· Participate in and support system-related activities to ensure seamless integration and functionality within the telecommunications domain.

Experience Required:

1. Telecommunications industry experience is highly preferred.

2. Salesforce Sales Cloud, Service Cloud, Salesforce API and Experience Cloud.

3. Experience with Salesforce Development (both declarative and programmatic).

4. Experience with web development technologies such as HTML, CSS, JavaScript, and jQuery.

5. Designing and documenting business processes with Jira/Confluence.

6. Tools and methodologies: GIT, VSCode, IntelliJ, Scrum, etc

• Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support
• Resolve and update incidents with in SLA and also update stakeholders for P1 cases
• Update KB with solution provided

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,500 - $3000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyze and maintain data records for service standards tracking, dashboard reporting, audit and governance'
• Manage IT assets including storage and accounting of laptops
• Coordinate with partners for stock take, maintenance and top up of centralized asset pool
• Manage IT hardware tokens such as IT cards including collection, destruction and distribution of cards to users
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disenabling, deletion in accordance to prevailing IT and security policies
• Manage IT provisioning and IT induction on new hires first day of work to issue them to necessary and orientate them on the usage based on IT policies
• Support rollout of IT projects/initiatives
• Facilitate authorization of IT configuration changes, account access rights based on prevailing IT security policies
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts
• Other ad-hoc duties assigned by supervisor

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Min Higher Nitec in IT field with 1 year relevant experience
• Proficient in MS Office especially Excel (Expert in V lookup and pivot table) will be advantageous

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Responsibilities

* After sales maintenance support

* To carry out troubleshooting, basic repair or rectification and servicing jobs on AV/ IT hardware and software

* Manage preventive / comprehensive maintenance, setup, installation and commissioning of AV Systems & Solutions

* To assist Technical Manager or Superior for all tasks and duties

* To assist in handling projects Engineering & Application Support to Sales Team

* Field support for installation and cabling works on site as necessary

* Responsible for system set-up, Testing & Commissioning

Preparation of Service Reports, SOP & Guides for customer as required including Training to users

*Project Management

* Assist in System Programming

* Proficiency in troubleshooting on Audio-Visual and IT related system deployed

* Any other technical roles & responsibilities as necessary

Requirements
- Min NITEC/Higher NITEC/Diploma in IT/Electrical/Mechatronics/Electronics Engineering

- Hardworking, willing to learn and positive attitude

- Knowledge of AutoCAD will be an added advantage

- Able to work independently

- Preferably at least 1-year relevant working experience

- Able to communicate in Mandarin with customers and suppliers is preferred

- Monday to Friday 5 days week

- Possess Class 2/3 will be an added advantage

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Service Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billion of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

Purpose and Scope

You will be part of the Sembcorp Environment team operating the industrial processes and technology to harness energy from waste.

Key Roles and Responsibilities

• Prepare daily shift report, midnight report and send to relevant parties
• Ensure plant achieve availability target set by management
• Self-motivated and possess good Leadership
• Ensure teamwork within each team
• Possess good knowledge of SAP system in relation to permit to work(PTW)
• Liaise with maintenance team for both PM and CM jobs
• In charge of operation daily plant inventories and liaise with supplier on all feed stock to ensure plant smooth operation
• Ensure plant operates in accordance to all Statutory standard/requirement; eg SCDF, MOM, NEA
• Review and update daily DCS and Field log, checklist
• Prepare/review Ops Method Statement/Risk Assessment(MSRA)
• Liaise with external vendor for any needed ops requirement
• Ensure operators maintain high standard of competency

Qualification, Skills and Experience

• Bachelor’s Degree in Engineering or equivalent
• Good knowledge of MS Office applications
• Organized and detail oriented
• Good analytical skills and sound knowledge of power plant equipment
• Possess good communication and leadership skills
• Independent with initiatives, resourceful and positive attitude
• Good attitude and willing to learn from experienced people
• Able to work 12 hours shift, including weekends and public holidays

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

As we continue to grow our business, we are looking for a dedicated professional to join our team and play a crucial role in managing the fit and proper assessments for new agents and client advisors within our consumer distribution division.

Responsibilities:

• Responsible for conducting thorough fit and proper assessments under the Representative Notification Framework (RNF).
• Evaluate each candidate's suitability, making informed recommendations, and escalating any adverse findings for further review.
• Keen attention to detail ensuring all candidate documentation is complete and accurate.
• Key point of contact for candidates, hiring managers, and internal stakeholders, addressing any missing information or supporting documents required for due diligence checks, discussing funding schemes, and coordinating the signing of Agency Agreements.
• Conduct periodic reviews and checks, including quarterly reviews of representatives under enhanced monitoring, daily credit monitoring of representatives' financial statuses, and annual self-declarations from representatives.
• Support other Distribution Support functions, such as handling reference check requests, granting sales authority, and managing audit requests related to fit and proper assessments.
• Regularly review processes to streamline and ensure their relevance.

Requirements:

• Excellent communication skills will be essential in providing regular statistics and reports to our Distribution Channels about candidate and representative appointments.
• Minimum 3 years of experience in Distribution Support, particularly within the MAS Representative Notification Framework.
• A degree or diploma in any discipline is required, along with proficiency in Microsoft Office applications such as Excel, Word, and PowerPoint.
• Highly organized, focused, and able to work under tight timelines and pressure.
• Independence, self-drive, and a results-oriented mindset are essential, as well as meticulous attention to detail and strong interpersonal skills to influence stakeholders effectively.

Banking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to support their mission critical datawarehouse and BI systems

• Providing Application support to a few mission critical application
• Provide level 2 support to requests from various areas of the business and investigate and troubleshoot issues.
• Performing root cause analysis
• Ensuring timefly resolution especially for high severity incidents to business users
• Providing updates on problems / issues reported
• Ensuring processes are followed
• Working with level 3 support and development team for unresolved issues

Requirements :

• Minimum 5+ years of experience working in supporting mission critical high volume applications
• Strong troubleshooting, analytical and problem solving skills
• Able to work under pressure
• Good knowledge in ITIL
• Min 3 years of experience working with BI and datwarehouse technologies
• Experinece in support SQL RDBMS
• experience in Unix and incident and problem management
• Good communication skills

Interested candidates please email your latest resume to [email protected]