Total 8,225 service centre manager job vacancies in Customer Service category in Singapore

Key Responsibilities:

• Provide friendly and courteous service to ensure a positive customer experience.
• Handle reservations and inquiries via phone.
• Greet and guide guests to their reserved karaoke rooms.
• Take and serve food and beverage orders promptly and accurately.
• Enter orders into the POS system.
• Offer basic technical support for microphone and karaoke system issues.
• Maintain a clean, safe, and organized environment.
• Work independently to ensure high-quality service.
• Communicate effectively with team members and management.
• Maintain a neat and professional appearance.
• Perform additional duties as assigned by the supervisor.
• Comfortable handling alcoholic beverages.

Qualifications and Attributes:

• Prior experience in F&B or customer service is a plus.
• Strong communication and interpersonal skills.
• Ability to troubleshoot basic technical issues (e.g., mic and system checks).
• Positive attitude with the ability to thrive in a fast-paced, lively environment.
• Flexible to work night shifts, weekends, and public holidays.

Working Conditions:

• Night shifts in a karaoke and entertainment setting.
• Requires standing and moving for extended periods.

Working Hours:

• 6-day work week with night shift timings as follows:
• 6:30 pm - 3:30 am (selected outlets) — Night Shift Allowance: $8 per night
• 4:00 pm - 1:30 am / 2:00 am (other outlets) — Night Shift Allowance: $4 per night
• 9:00 pm - 7:00 am (Orchard only) — Night Shift Allowance: $16 per night
  

Compensation and Benefits:

• Inclusions:
• Transport Allowance
• Meal Allowance
• Night shift allowance
  
• Variable Bonus
• Additional Perks:
• Quarterly Performance Bonus
• Referral Bonus
• Medical and Dental Benefits
• Birthday Ang Pao
• Company Transport
• Incremental Annual Leave (starting at 10 days)
• Career Advancement Opportunities

EA Personnel Name: Wong Choo Sian
EA Personnel No: R1762582
EA License No: 23C1703

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Position : Field Service Technician (IC Test Sockets) – Up to $3,200 + Avg 2 mth Bonus
• Location : Lavender (Near MRT)
• Working hours : Monday to Friday | 8am to 5pm
• Salary (commensurate with experience) : Up to $3,200 + Variable Bonus of Average 2-3 Months + Up to 14 days Annual Leaves + Medical Benefits + Mobile Allowance
• Duration : Permanent
• Industry : Electronics Components Manufacturing

Main Responsibilities:

• Perform hands-on troubleshooting of IC interface products while complying with cleanroom standards.
• Provide field support to customers, including assembling sockets onto PCBs and deployment assistance.
• Support the Sales team in preparing proposals and quotations, as well as performing some assembly tasks.
• Collect daily on-site information and compile it into PPT reports.

Requirements:

• Must possess least a ITE or Diploma in Mechanical Engineering or equivalent.
• Familiarity with AutoCAD 2000, R14, and SolidWorks is a plus.
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Handle day-to-day operation
• Meet account SLA deliverables
• Manage customer escalation
• Manage operation team and operation cost
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Escalation are managed and perform timely updates
• Ensure SLA and SLA reporting
• Track cost and drive cost saving
• Work with Service desk team on reporting and SLA
• Define and work to continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree / Diploma holder
• At least 5yrs of relevant experience
• 5 days work (9am to 6.30pm) at Raffles Place
• Salary up to $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Work Hours

As a Centre Manager, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday Celebration
• Team Bonding Activities
• Exclusive staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive staff discounts with various participating merchants

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

Job Description:

• Ensure chiller systems operate at optimal performance and efficiency.
• Provide exceptional service by addressing client inquiries and concerns about chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues, implementing effective solutions.
• Educate clients on proper operation and maintenance practices to enhance the lifespan of their chiller systems.
• Prepare detailed reports outlining service activities, findings, and recommendations for improvements.
• Execute commissioning processes for new chiller installations, ensuring proper setup and functionality.
• Work with agents, customers, and contractors to verify system performance and compliance with specifications.
• Foster collaborative relationships with contractors to encourage teamwork and shared problem-solving.
• Adhere to safety protocols and regulations, conducting safety briefings to ensure understanding of responsibilities.
• Perform field-based tasks in various environmental conditions, including outdoor settings.
• Be available for chiller breakdown calls during assigned standby shifts.

Job Requirement:

• Diploma and Degree
• 3-5 years of proven experience in chiller maintenance, commissioning, or related HVAC roles.
• Strong technical knowledge of chiller systems, HVAC principles, and electrical controls.
• Excellent problem-solving skills with a keen attention to detail.
• Strong communication and interpersonal skills for effective interaction with clients and team members.
  Ability to work independently and manage time efficiently.
• Completion of Building Construction Supervisors Safety Courses or equivalent certifications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Vivian Chung Fhui Tiin
EA Personnel Reg No: R22106436

Responsibilities

• Diagnose and solve technical problems on semiconductor machinery and systems, such as computer setups, advanced software, or networked/wireless systems.
• Carry out on-site installations, continuous improvement initiatives, parts overhauls, preventative maintenance, equipment modifications, and repair work.
• Act as the main point of contact between the company and the customer for both administrative and technical matters related to assigned projects.
• Organize logistics and coordinate with customers on equipment-related issues.
• Address customer complaints, offering timely solutions to resolve their issues.
• Track product performance, providing regular updates and feedback on customer service requests.
• Report recurring customer concerns to management to help prevent future issues.

Requirements:

• Minimum of 2 years of related experience in Semiconductor Industry
• Possess at least a Diploma/Degree in Electrical or Electronic Engineering
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXV54V53

Service Technician(Kitchen Equipment)

willing to learn Welcome!!

Working days: 5.5days

Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm

Working Location: Defu Lane 10 (Hougang)

Salary: Basic $2000 - $2300 + OT (When require)

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

- Perform frontline operations that include (but not limited to) registration, appointment scheduling, referral booking, dispensing of medication and cashier duties.

- Attend to walk-in patients and answer phone enquiries.

- Perform chaperon activities and assist in explaining the procedures to patients.

- Support doctors in language translation when needed.

- Proper maintenance of patients’ records and keeping count of drug inventory.

- Ensure proper maintenance of clinic facility for cleanliness and positive image.

- Strict adherence to SOPs and perform routine checks/audits within the clinic.

- Responsible for daily operations matters and it includes collating & compiling patient management indicators.

- Support in the submission of medical reports and claims (TPA/CHAS/Medisave).

- Assist in coverage of other facilities when required due to lack of manpower.

- Uniform (Company polo-tee) will be provided.

- Annual Wage Supplement and Variable Bonus for eligible employees.

- Good career development (healthcare services).

Requirements:

- Minimum GCE ‘N’ Level, 'O' Level, ITE, Higher NITEC or Diploma Holders.

- No prior healthcare experience is required as training will be provided (entry-level).

- Relevant work experience as Clinic Assistant will be an added advantage.

- Basic IT knowledge and computer literacy.

- Must be service-oriented.

- Enjoy working and interacting with diverse groups of professionals/personnel.

- Ability to speak multiple languages is an added advantage.

- Comfortable with working independently or in a team.

- High adapability and good multi-tasking skill in a fast-paced environment.

- Deployment to various Parkway Shenton clinics across Singapore.

- Able to work 44 hours a week, including weekends and public holidays.

Position: Temporary Patient Service Associate (PSA)
Company: Woodleigh Clinic
Duration: ASAP until end January / end February 2025
Working Hours:

• Monday to Friday: 8:30 AM to 5:30 PM (1-hour lunch break)
• Saturday: 8:30 AM to 12:30 PM

Salary: $12/hour

Job Responsibilities:

• Patient Registration: Assist with registering patients efficiently.
• Enquiry Assistance: Help patients with inquiries at self-service kiosks.
• Appointment Scheduling: Manage and schedule patient appointments.
• Payment Collection: Handle payment processing for patient visits.

Application Details:
To apply, please contact Jocelyn Chan at [email protected] or connect via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA License: R1331820

We are looking for Customer service officer to be outsourced to our clients from the healthcare industry.

Job Description:

• Handle phone and email inquiries promptly and professionally.
• Update customer interactions accurately in the CRM system.
• Follow up with customers as promised and ensure timely resolution.
• Escalate issues to management as needed for resolution.
• Prepare and process requests such as policy summaries and beneficiary info accurately.
• Collaborate with stakeholders to meet service request requirements.
• Deliver service requests according to established standards.
• Take on additional projects or responsibilities as assigned.

Requirements:

• Minimum 'A' Levels or a Diploma with relevant work experience.
• Candidates with live-chat experiences are preferred.
• Strong interpersonal and communication skills.
• Friendly and positive demeanor.
• Detail-oriented and meticulous.
• High integrity, accountable for work, with a positive attitude and the ability to work independently and collaboratively.

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job description:

Customer support:

• To arrange service visiting, install, repair, troubleshooting, and relocation on site.

• To set up and dismantle equipment for demonstrations.

• To conduct equipment familiarization training for users.

• To answer service enquiries.

• To attend user’s meetings.

• To install and commission new equipment at customer’s sites.

Service administration

• To prepare service quotations, contracts, report, and invoice.

• To arrange spare parts from suppliers.

• To send / deliver repair item and spare parts.

• To collect equipment for in-house repairs.

• To deliver new equipment to customers.

• To attack and pursue outstanding debts.

• To send faulty parts to vendors for checking and testing.

• To furnish technical information and quality report to Principal.

Job requirements:

• Min. Diploma in Engineering

• Min. 1 to 2 years of experience in going clients’ sites to perform servicing

• Experience in medical device servicing is advantageous

Apply now by sending your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified

Alex Goh Hock Leong | CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Sciences) | 99C4599

At Lakeside Family Service Centre, we believe in the power of meaningful work and the impact it can have on individuals and communities. We are dedicated to providing support and advocacy for families and individuals, ensuring they have access to equal opportunities and resources to thrive. As we continue to expand our services, we are looking for passionate individuals to join our team and make a difference in the lives of those we serve.

Our Mission:

To fulfil our Christian responsibility to the society by caring for the community.

About The Role

1. Provide case management and appropriate level of care through risk assessment, care planning, and interventions to youths at risk and their families.
2. Collaborate with schools and community stakeholders to implement a holistic intervention and supportive care plan for youths and families.
3. Conduct and facilitate psycho-education group sessions according to the curriculum provided to youths.

Candidate Requirements:

1. Candidate possesses minimum Degree/postgraduate in Social Work or Counselling.
2. Relevant work experience of at least 2 years with youths and families is preferred.
3. Preferably trained in FAST (Family and Adult Support Tool) and/ or YLS/CMI (Youth Level of Service/ Case Management Inventory).
4. Knowledge and ability to case assess, engage, and carry out intervention plans in a timely manner.
5. Be able to work with clients in time-based programs to achieve desired outcomes.
6. Good team player with interpersonal skills in working with youth

Job scope:

• Credit Assessment for new and existing customer
• AR follow up with customer on the payment overdue
• Assist in channel customer invoice dispute or payment application to internal team for follow up
• Other AR related query

Job requirement:

• Excellent verbal and written communication skills in English and Japanese as will be required to liaise with Japanese speaking client.
• Meticulous in details and ability to multitask; meet tight deadlines with high level of accuracy.
• Well organized and good in follow up.
• Experience in payment collection and/or call centre working experience have added an advantage

Interested candidates may apply through the application system. Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• Managing and coordinating Sea Import/Exports shipments.
• Follow up with airlines/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents.
• Any other task assigned by the superior

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

· Collaborate and work closely with the marketing team to identify customers and promotional activities for the event

· Engage and develop customer relationship with customers not limiting to industry associations, VIPs, Buyers and Visitor Delegation groups

· Build new leads, collate and maintain the customer database

· Attract and manage VIPs, Buyers and Visitor delegation to ensure that they have a seamless and engaging experience at the event.

· Understand and address industry trends and business matching requirements of customers, and assist in the exploration and line up of business matching opportunity

· Facilitate contact for both buyer and exhibitors, and make sure they attend on time as scheduled for business matching

· Assist in the coordination of delegation and buyers programme at physical events

· Main coordinator for off-site tours to partners’ facilities including tour list, schedule, coordination between guides, transportation and refreshments.

· Provide customers with timely update on the latest development of our events

· Measure customer satisfaction by developing surveys and provide insights

· Track, evaluate and report results

· Supporting the marketing team in administrative tasks

Requirements & Skills

· Minimum 3 years of relevant/event and customer service experience, Diploma Holder

· Self-learner, passionate with speaking, working and meeting people

· Desire to develop in a fast-paced environment

· Proficiency in MS Office

· Able to commit longer working hours i.e. weekends during event period and leading up to event

Service Technician

Salary: $1, 500 - $2, 000
Working Days: 5 days , 8.30am – 5.30pm
Location: Kwong Min Road (Boon Lay)

Job Responsibilities:

• Knowledgeable in servicing and maintenance for refrigeration / electrical machines.
• Identifying faults, troubleshoot, and repair various commercial kitchen equipment.
• Performing repair jobs promptly and efficiently.
• Submitting of daily report for servicing & maintenance functions.
• Ensure all documents are updated upon completion of work
• Ensuring all works comply with the appliance standards and Health and Safety Act.
• Perform equipment quality compliance check.
• Work closely with direct superior to maximize repair rates.
• Maintaining service vehicle in good condition.
• Maintain the work bay and workshop areas in orderly and safe working conditions and exercise good housekeeping practice.
• Any other duties as assigned.

Job Requirements:

• Hands-on experience in installation, maintenance, troubleshooting and/or repairs in electrical machines and mechanical diagnostic skills.
• Possess a valid Singapore class 3 driving license is preferred.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Candidates without any experience are welcomed! On-job training will be provided once onboard.

Work Location: Dhoby Ghaut / Woodlands / Tampines

Working Hours: 5 days work week (2 off days on weekdays)

• Monday : Rest Day
• Tuesday : Rest Day
• Wednesday to Friday : 1:00pm to 9:30pm
• Saturday and Sunday : 8:30am to 6:30pm

Salary Package: Basic Salary ranging from 2.3k - 2.8k + performance bonus

Key Responsibilities:

• Provide information and process paperwork related to student enrollment and admissions
• In-charge of school fee collection and invoice issuing
• Answer general inquiries from students or parents via phone call / email
• Handle administrative / operational tasks of the school
• Other ad-hoc admin duties

Requirements:

• Able to work in the evenings and weekends
• Bilingual in Mandarin to liaise with Mandarin speaking parents and children
• Comfortable taking care of the children

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

• Position :IT/Data Centre Technician (Server/Hard Disk)
• Location : Lok Yang Way
• Working hours : 5 days, Monday to Friday (8.00 am to 5.30 pm)
• Salary (commensurate with experience) : Up to $3400 + AWS + Performance Bonus + Meal
• Duration : Permanent
• Industry :Logistics MNC

​
Main Responsibilities:

• Perform physical and technical tasks of low complexity on Data Center Infrastructure equipment (servers infrastructure, network infrastructure, or equipment DC floor)
• Install, troubleshoot, and maintain servers, networking equipment, and cabling
• Fix broken servers (replace hard drives, replace bad sticks of RAM, etc.)
• Learn and apply diagnostic methods to troubleshoot data center equipment
• Use hardware/software tools and workflows (automation) in support of these tasks
• Strictly follow policies, processes, and procedures related to data center environment
• Perform maintenance on a timely basis with adequate recordkeeping
• Maintain supply of spare parts inventory
• Ensure equipment is started up properly and maintain equipment with minimal downtime
• Locate sources of problems by observing and listening to mechanical devices in operation.
• Maintain documentation of performance of preventive maintenance, equipment repair, part usages and other documentation
• Ensure a safe working environment and perform maintenance in a safe manner

Requirements:

• Min intermediate Vocational Education in maintenance, hardware repair or equivalent
• Minimum 1 years of experience
• Experience in Lean Principles warehousing.
• Basic knowledge of Linux OS a plus
• Able to identify basic network components and perform fiber and cabling handling
• Ability to rapidly learn Standard Work Instructions (training and job shadowing to be provided)
• Physically fit to carry heavy goods
• Willing to work shift hours when required

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly.
• Provide information about products and services.
• Assist customers with troubleshooting and problem resolution.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer issues to ensure satisfaction.
• Collaborate with team members and other departments to enhance service delivery.

Qualifications:

• N/O-level/ Nitec/ Diploma Holders
• No experience needed, training provided

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Opportunity

• Permanent role with leader in air-conditioning technology
• Work location: Northeast Region
• Salary Up to $4000 with VB and allowances

A globally recognized leader in air-conditioning technology, headquartered in Singapore and specializing in advanced cooling solutions for data centers across Asia. This company works closely with subsidiaries and partners across various countries, ensuring operational excellence and maintaining its leadership position in the industry.

The ideal candidate for this role should be skilled in service, maintenance, commissioning, troubleshooting, installation, and warranty repair of their products. They must mentor the team, supervise subcontractors, and actively identify opportunities for additional services while ensuring sustainable growth.

The Job

• Perform service, maintenance, commissioning, troubleshooting, installation, warranty repair, and other specialized services on the complete product range.
• Complete service work to the highest standard, adhering to company policies, procedures, and industry best practices.
• Submit comprehensive service reports for each service order, or weekly if the work duration exceeds one week.
• Identify and promote new/additional services, parts, and products to customers, providing feedback on potential opportunities to the service office.
• Supervise subcontractors and maintain the highest safety standards at job sites.

The Talent

• NTC/Diploma in Building Services, Electrical, or Mechanical Engineering.
• Minimum of 1 year of experience in the M&E industry, preferably in Data Centers or mission-critical infrastructures.
• Perform preventive maintenance and troubleshooting at client sites.
• Service-oriented with strong analytical, problem-solving skills, and leadership ability.
• Excellent interpersonal communication skills, capable of interacting with individuals at all levels.

Next Step

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.