Total 20,078 service centre manager job vacancies in Customer Service category in Singapore

* Location : Tuas West

* Experience in Chiller

* Basic + Allowances + AWS + VB

* Permanent role

Key Responsibilities:

• Schedule and track chiller maintenance activities.
• Ensure adherence to maintenance checklists and schedules.
• Test, commission, and fine-tune new chillers independently.
• Oversee on-site project execution, including FAT and SAT, for optimal chiller performance.
• Interpret technical documents, as-built drawings, and schematics.
• Analyze operating data and address repair issues as needed.
• Manage chiller overhauls and supervise subcontractors for quality assurance.
• Prepare detailed service reports for each assignment.
• Address customer service issues promptly and recommend preventive measures.
• Conduct risk assessments and ensure safety during service and repairs.
• Perform additional tasks as required by the Department Manager.

Requirements

• Minimum ITE Certificate with Merit in Engineering or Diploma in Mechanical Engineering.
• At least 3 years of relevant experience with chiller systems.
• Proficient in guiding and troubleshooting HVAC faults, particularly with modular screw chillers, centrifugal chillers, and absorption chillers.
• Excellent verbal and written communication skills, with the ability to prepare detailed service reports.
• Strong safety mindset and adherence to Workplace Safety and Health (WSH) standards.
• Willingness to undertake short-term overseas assignments

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

• Receive and document user feedback through post service surveys.

• Investigate feedback thoroughly to understand the root cause and identify areas for improvement.

• Communicate with user professionally and empathetically to address their concerns and provide timely resolutions (where applicable).

• Document all interactions and resolutions accurately (in customer relationship management, CRM).

• Analyse complaint trends and provide insights to management for continuous improvement of services and processes.

• Stay updated on company policies and services to provide accurate information to users.

• Diploma, ITE, or a related field is often preferred. However, candidates with relevant experience may also be considered.

• Proactive and dedicated individual with strong customer orientation.

• Exceptional interpersonal skills and the ability to remain calm and composed under pressure.

• Attention to detail and the ability to prioritize and manage multiple tasks effectively.

• Proficiency in using CRM software and other relevant computer applications.

• Experience in Government IT projects is a plus.

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Working Days & Hours: Mon - Fri: 8.45am to 5.30pm / Sat: 9am to 1pm
Work Location: Islandwide base on order [ Company Van provided ]
Salary: $1,800 - $2,400 + Commission / Incentive ($800 - $1,000)

Responsibilities:

• Perform installation of ceiling / ventilation / wall fans
• Perform repairs and maintenance
• Assemble of general fans when requested on-site
• Perform troubleshooting and repairs of faulty parts
• Any other adhoc duties when required

Requirement:

• Possess with class 3 driving license
• At least 1 year of relevant experience
• Possess with any technical certificate is preferred

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are looking for Patient Service Associate to be outsourced to our clients from the healthcare industry.

Job descriptions:

• Patient registration
• Scheduling of appointments
• Performing financial counselling for patients
• Cashiering duties
• Assist in administration work
• Any ad hoc duties as assigned

Requirements:

• Minimum NITEC and/or Diploma and above
• Possess minimum 1-2 years prior working experience in customer service functions
• Excellent interpersonal and communication skills
• Team player and able to work independently
• Proficient in Microsoft Office

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Descriptions

• Cashiering, taking orders from customer & delivery platforms
• Assisting with shop operations & ensuring smooth operations
• Preparation of condiments according to SOP
• Housekeeping duties such as sweeping, mopping, washing and cleaning.
• Ensuring a neat, clean, hygienic & tidy workplace at all times
• Perform opening & closing duties
• Managing customers queries if any
• Provide good customer service
• Positive work attitude & able to work as a team

Attention to details are expected, candidates with the necessary experience and education background will be considered for a MANAGEMENT TRAINEE roles.

Job Requirements

• Min Diploma holders preferred for Management Trainee position

Benefits

• Various benefits (Up to 10 days Annual Leave, Staff Discounts, Staff Meals, robust training programme suitable for candidates who want to grow and thrive in the F&B Industry)

Working hours

• 6 days work week
• Split shift 10am-10pm (2.30pm-4.30pm 2 hours break)

We are looking for Customer service officer to be outsourced to our clients from the healthcare industry.

Job Description:

• Handle phone and email inquiries promptly and professionally.
• Update customer interactions accurately in the CRM system.
• Follow up with customers as promised and ensure timely resolution.
• Escalate issues to management as needed for resolution.
• Prepare and process requests such as policy summaries and beneficiary info accurately.
• Collaborate with stakeholders to meet service request requirements.
• Deliver service requests according to established standards.
• Take on additional projects or responsibilities as assigned.

Requirements:

• Minimum 'A' Levels or a Diploma with relevant work experience.
• Candidates with live-chat experiences are preferred.
• Strong interpersonal and communication skills.
• Friendly and positive demeanor.
• Detail-oriented and meticulous.
• High integrity, accountable for work, with a positive attitude and the ability to work independently and collaboratively.

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• Keen interest to work in Emergency Department
• No need experience , Training Provided
• Able to commit 3 rotating shift , 6 days ( Paid Shift Allowance , shorter working hours per day )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Customer Service Officer (Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Salary: Basic + shift allowance
Duration: 12 months
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $2800*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

• Manage daily operations of the Centre, ensuring compliance with licensing standards.
• Assist with budget management and ensure cost-effective Centre operations.
• Oversee Centre logistics, procurement of supplies, and manage relationships with suppliers, vendors, and contractors
• Handle all enquiries, feedback, complaints, and incidents related to Centre operations.
• Maintain and update all Centre operations documentation for audit purposes.
• Oversee staff scheduling and ensure adequate clinical team coverage as needed.
• Manage interactions with internal and external auditors and assist in updating Centre policies.
• Conduct internal audits and investigate incidents as needed.

Requirements:

• At least 5 years’ of operations | centre management experience
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Represent Clinic as a front line support staff
• Handle patient registration, schedule appointments, and promote digital services
• Assist and guide patients on the use of self-service kiosk/digital services
• Provide frontline support for patients, including crowd control and responding to patient inquiries
• Perform other ad-hoc duties as assigned

Requirements

• Min NITEC / Diploma in any coures
• No exp needed, training provided
• Able to start immediately

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit for long term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Benefits:

• Salary: Basic up $3200
• Location: Outram Park
• Working hours: Mon to Fri (9am - 6pm)
• With yearly bonus
• Permanent job

Duties:

• Assist with reservation of restaurants, tourists attractions
• Liaise with agents in Taiwan, Hong Kong, Indonesia, etc
• Assist with data entry, and report preparation
• Other ad hoc duties as assigned

Applicants who possess the relevant experience or interest are most welcome to apply.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Lau Wei Ling (Natalyn)
Registration Number: R1762677
MCI CAREER SERVICES PTE LTD (06C2859)

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit for long term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• Prior Healthcare experience is a must
• Able to commit 3 rotating shift ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities:

- Provide excellent customer service to the patients

- Serving of food and drinks to patients and clearing it once patients have finished their meals

- Checking food served against patient meal orders

- Assist in inventory management

- Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations

- Assist nurses to meet patient's nutritional needs

- Maintains levels of confidentiality and discretion of the patients.

- Any other ad-hoc duties as assigned by Manager

Requirements:

• Min GCE N/O Level
• On Job Training provided
• Excellent Customer Service Skills

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Service Associate

Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599