Responsibilities:

• Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and promptly.
• Follow up closely with internal parties for resolutions.
• Proactively escalate query trends, potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future problems.
• All customer service request and any follow-up interaction is logged into CRM accurately and timely.
• Assist in processing and invoicing Local and Export spare part orders.
• Preparation and generation of weekly customer service report, weekly and monthly report to BU and HOD.
• Spare parts inventory management.
• Perform other assigned duties and/or project work.

Requirements:

• Working experience in Call Centre, Banking or Customer Service environment will be an advantage.
• Possess a positive mind-set with a “CAN-DO” attitude, and passion to deliver quality customer service.
• Possess excellent phone etiquette, comprehension, communication, and interpersonal skills.
• Proficient in Microsoft Excel, Word and PowerPoint.
• Experience in SAP will be an advantage.
• On-the-job training will be provided to ensure proficiency in role requirements.

Please forward your resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602) : [email protected]

(NOTE: The following information should be included in the resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an interview.

Visit our website for more positions: http://strategysolutions.com.sg

MOM License: 09C3018

• Well Established Company
• Basic up to $3200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Normal Working Hours
• Training will be provided for those with lesser experience

Job Responsibilities:

• Customer Relationship Management: Build, establish, and maintain strong relationships with customers to ensure satisfaction and loyalty.
• Inventory Management: Perform regular cycle counts and ensure 100% inventory accuracy in both physical and system tracking for inbound and outbound goods.
• Discrepancy Resolution: Monitor and follow up closely with customers to resolve any discrepancies in inbound and outbound goods on a weekly basis.
• Order Shipment Processing: Accurately process order shipments based on the customer’s instructions and internal guidelines, ensuring timely fulfillment.
• Collaboration with Warehouse Operations: Work closely with the Warehouse Operations team to ensure the timely and accurate movement of inventory.
• Physical Workload: Ability to handle physical tasks within the warehouse as part of routine duties.
• Other Duties: Any ad hoc duties assigned by Warehouse Manager.

Requirements:

• At least 1 year experience in customer service
• Training provided for those with lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

• To assist client on login issue such as guide on how to login, reissue user ID/Password
• Attend to inbound calls most of the time
• Require to do outbound calls when needed
• Understand client’s transactions such as outstanding amount, sales proceeds, contra profit/losses, etc
• Advise on the necessary forms to complete
• Resolve client’s queries, handle complaints (if needed)

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Responsibilities

• Provide comprehensive technical post-sales support for our products and solutions
• Manage and maintain strong relationships with existing clients, serving as the primary point of contact for all their needs
• Gather and analyse customer feedback to drive product and service improvements
• Collaborate cross-functionally to ensure seamless delivery and exceptional customer experiences
• Stay up-to-date with industry trends and developments to anticipate and address customer needs
• Ad hoc duties as assigned

Requirements

• Bachelor or Diploma in Mechanical Engineering or equivalent
• At least 1 - 2 years of experience in a similar role, preferably from the automotive/ heavy vehicle industry

Interested candidates who wish to apply for the advertised position, please send in your updated resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Industry: Manufacturing

Located at Ubi

Japanese MNC

Have AWS + Bonus + Yearly increment

Mon to Fri 8.30am to 5pm

Basic $2400-$2800+fix allowances $500 or $1200 (own car)

Training provided

Job Description

• To support, troubleshoot and maintain automation machine in Field / Site.
• To setup and debug automation machine in factory.
• To support commissioning and decommissioning on automation machine.
• To provide training to customer for automation machine at site.
• To assemble Mechanical modules, reference from CAD model.
• To troubleshoot errors in design on First Article machine.

Requirements

• Diploma in any Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

orking Location: East Region (Alps or Changi Air Freight Centre)

Responsibilities:

• Manage and address all export-related inquiries.
• Coordinate with shippers to arrange collection and resolve other export-related matters.
• Collaborate with the sales team and destination offices to obtain air approval and establish rates.
• Coordinate with the finance team regarding shipments with Cash on Delivery (COD) payments or customer accounts that have exceeded their credit limit.
• Work closely with the Vendor Management team to organize collection logistics.
• Liaise with the air freight planner to ensure timely flight scheduling.
• Coordinate with the import team for re-export shipments.
• Facilitate communication with the permits department to ensure the timely processing of export permit applications.
• Collaborate with the warehouse team to oversee cargo acceptance, release, sorting, packing, and storage requests.
• Coordinate with external vendors for dangerous goods (DG) packing, crating, and fumigation services.
• Work closely with the export operations team to provide accurate shipping instructions.
• Support the manager in overseeing the team's daily operational activities and troubleshooting issues.
• Assist the manager with departmental projects and initiatives.
• Provide support to the manager in the setup of new customer accounts.

Requirements:

• Minimum Diploma / Degree in Logistics / Supply Chain Management industry or related discipline
• Experience in Air Freight Customer Service
• Strong personal presence and credibility, complemented by excellent communication, facilitation and presentation skills.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

• MNC Company
• Salary $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working hours: Normal Working Hours

Job Responsibilities:

• Install electrical appliances, using hand tools or measuring instruments
• Build, calibrate, maintain, troubleshoot, or repair electrical or mechanical instruments
• Inspect electrical appliances for quality control and assurance
• Identify solutions to on-site technical design problems involving electrical and mechanical systems equipment
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ level with at least 1-2 years of relevant experience
• Possess Class 3 driving license with own vehicle will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Work Location: Novena / Clarke Quay

Contract Duration: Till 31 Dec 2025 (Renewable depending on business needs, work overtime required)

Job Duties:

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• GCE ‘A’ levels and above.
• Equipped with work experience in survey operations, sales, or customer service role.
• Those without the academic qualifications will be considered with relevant work experience.
• Applicants with call center background, direct sales and customer fronting will be advantageous.
• Able to handle objections and complaints and proficiently de-escalate these cases.
• Proficient in Microsoft Excel and internet usage.
• Effective team player but also an efficient individual contributor.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive, Air Freight to join their warehouse team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities of Customer Service Executive, Air Freight:

• Handle export inquiries and coordinate collection arrangements with shippers.
• Liaise with sales, destination offices, and finance for approvals, rates, and payment matters.
• Work with Vendor Management, air freight planners, and import teams for shipment logistics.
• Manage export permits and coordinate with the warehouse for cargo handling and storage.
• Provide shipping instructions in collaboration with the export operations team.

Requirements:

• Diploma or Degree in Supply Chain or related field
• Min 1 year of experience in Air Freight Operations
• Comfortable to work with alternate Saturday

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Position : Customer Service/Logistics Executive (Quotation/ Purchase Order/ Delivery)
• Location : Loyang Lane (Direct buses from Bedok, Tampines and Pasir Ris right in front of office)
• Working hours : 8.30am – 5.30pm; 5 days work; 1 day WORK FROM HOME every week
• Salary (commensurate with experience) : Up to $4000 + AWS + Performance bonus + 14-18 Days Annual leave + Medical claim
• Duration : Permanent
• Industry : Manufacturer and supplier of equipment

Main Responsibilities:

• Create sales quotation upon request from customers or sales team.
• Order entry and follow-up with customers on the delivery dates, including system projects order entry, PO placement with source and logistics matters.
• Releasing of shipment for pick/pack.
• Co-ordinating with freight forwarders for pickup.
• Support Field Service on service order and billing.
• Manage quality complaints between customers and source plant.
• Update equipment parts lead time.
• Follow-up on incoming shipments (equipment parts) including system projects.
• Ad-hoc activities or administrative tasks as assigned.

Requirements:

• Minimum GCE 'A' Level or Diploma level
• Knowledge of PC-Work (MS-Office: Excel etc.)
• Experience in liaising with international customers
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

**We do not charge our candidates any referral fee nor bind them with any contract.**

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma and A Level
• No need experience , Training Provided
• Able to work 5.5 day Office Hours
• Able to commit for at least 1 year

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

Requirements:

- Min Nitec in any discipline
- Prior experience in call centre / order processing

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Customer Service Associate

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

• 5 days, Tuas, Transport provided
• $4500 - $5500 basic salary, AWS, performance bonus
• Allowances, career growth
• Good learning environment

Main Purpose of Role:

Responsible for the installation, commissioning, testing, and servicing of equipment throughout its lifecycle. Ensure the delivery of high-quality, fit-for-purpose equipment and services while meeting client expectations.

Responsibilities:

• Diagnose problems or malfunctions in equipment, assess service requests, and perform technical interventions such as repairs, maintenance, or replacements.
• Carry out commissioning and testing of installations or components in line with project requirements, protocols, and safety regulations.
• Ensure seamless field service operations by handling technical, logistical, and administrative tasks. This includes documentation management, planning, and communication.
• Perform disassembly and assembly of equipment, including physically intensive tasks. Engage in machining activities such as drilling, sawing, or welding.
• Adhere to health and safety standards while ensuring project timelines and goals are met.

Requirements:

• Possess a Degree in Engineering
• Minimum 2-3 years of relevant experience as Service Engineer, preferably in cranes or wire ropes)
• Prior experience in equipment servicing or manufacturing is an advantage
• Client-oriented mindset, Strong planning and organizational skills
• Progress monitoring and follow-through
• Adaptability in dynamic environments
• Effective problem analysis and resolution
• Self-motivated, team player, and able to work independently
• The role involves physically demanding tasks and may require travelling to client sites

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Service Technician (Kitchen Equipment)

Working days: 5.5days

Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm

Working Location: Hougang

Salary: Basic $2400 - $3000 + OT (When require)

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive, Air Freight to join their warehouse team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities of Customer Service Executive, Air Freight:

• Handle export inquiries and coordinate collection arrangements with shippers.
• Liaise with sales, destination offices, and finance for approvals, rates, and payment matters.
• Work with Vendor Management, air freight planners, and import teams for shipment logistics.
• Manage export permits and coordinate with the warehouse for cargo handling and storage.
• Provide shipping instructions in collaboration with the export operations team.

Requirements:

• Diploma or Degree in Supply Chain or related field
• Min 1 year of experience in Air Freight Operations
• Comfortable to work with alternate Saturday

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Salary Package:
- Basic Salary: Up to $2400

Working Location: Changi

Working Hours:
Mon - Fri: 9am – 6pm

Saturday: 9am-1pm

Key Responsibilities:

-Prepare and draft AWBs for customer/agent approval.

-Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and inquiries for air, arrange air export booking with the airlines / co-loader Agents.

-Follow up on clients, help to do air export billing, invoice verification and handle rate disputes

- Coordinate with customers, sales personnel, Overseas Agents and well liaise with operations teams for shipment arrangement

Job Requirements:

-Min. O level and above qualifications

-Proficient in MS Office (Word, Excel, PowerPoint) and data entry.

-Open to candidates with or without prior experience in the Air Freight industry.

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

• Provide a positive customer experience with fair, friendly, and courteous service
• Handle phone calls for reservations and enquiries
• Greet and direct guest to designated reserved table
• Record orders, serve food and beverages
• Input orders into POS system
• Maintain a safe and clean environment
• Ability ti wirk unsupervised and produce quality work
• Communicate effectively with team members and management
• Ensure a neat and tidy appearance
• Other ad hoc duties as assigned by superior
• Comfortable with handling alcoholic beverages and night life

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA License no.: 17C8809

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma and A Level
• No need experience , Training Provided
• Able to work 5.5 day Office Hours
• Able to commit for at least 1 year

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Duration: 3 Months Contract (Convertible to perm)
Location: Tanah Merah
Working hours: 2.30PM - 7.30PM (5 days per week, rotation basis)

Job Scope
• Attend to customers’ enquiries & issue ferry tickets
• Other ad hoc duties assigned

Requirement
• Able to use PC

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Customer Service Officer | Up to $2.4k | Changi

Salary :$2200-$2400
Working hours - 8.30am to 5.30pm for Mon - Fri. Sat (Half day) 8.30am to 1230pm (WFH)
Location : Changi South

Jobscope
Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant