Total 20,091 service centre manager job vacancies in Customer Service category in Singapore

This position is responsible for assisting in the smooth operation of the restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in daily service operations which include the taking of orders, table setting, billing and etc

• Provide recommendations appropriately

• Direct customers to their tables

• Adhere to safety procedures promptly and professionally

• Adhere to safety procedures

• Maintain cleanliness and hygiene of the restaurant

• Assist in cleaning duties

• Perform any other duties assigned by the Manager

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Knowledge in servicing and maintenance for refrigeration / machines electrical.
• Identify faults, troubleshoot, and repair various commercial kitchen equipment.
• Performing repair jobs promptly and efficiently.
• Submission of daily report of servicing & maintenance functions.
• Ensuring all works compliance with appliance standards and Health and Safety Act.
• Maintaining service vehicle in good condition.
• Other relevant skills or experience we will consider to be of benefit.
• Any other duties as assigned.

Requirements:

• Hands-on experiences in installation, maintenance, troubleshooting and/or repairs in machines electrical and mechanical diagnostic skills.
• Possess valid Singapore class 3 driving licence is preferred.
• Basic or excellent written (English) and interpersonal skills.

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?

You’ll make an impact by:

• Supervising and leading teams of technical specialists to execute fire alarm project installation works.
• Supervising all fire alarm project installation works, engineering works, field personnel, subcontractors, and site progress in accordance to site/work schedule or program with consultants.
• Being responsible for overall project quality, cost control and timely completion of assigned projects.
• Planning and executing project activities including cost re-estimates, work schedules, and material delivery schedules. Maximize cost saving in ensuring most reliable and lowest quote from selected suppliers, prudent manpower planning
• Directing and organizing the preparation of engineering submittals and timely delivery of materials to site.
• Maintaining and controlling all project documentation - drawings, site progress report, T&C reports and O&M.

Your Defining Qualities:

• Diploma/Degree in Electrical Engineering or similar qualifications (ie NTC)
• Prior experience in building and fire related projects are highly advantageous
• Proficient project management skills, demonstrating a strong ability to efficiently oversee and execute projects
• Proven experience in stakeholder management in a dynamic organizational setting, with strong problem-solving and conflict resolution abilities.
• Competent computer literacy and a solid understanding of product knowledge
• Excellent communication, interpersonal and multitasking skills.

Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Job Descriptions:

• Full in charge of Machine assembly
• Handling Electrical panel wiring and machine cable routing
• Perform machine testing
• On-site installation & commissioning
• Marine Engines, Generator Sets maintenance, servicing & troubleshooting
• Updating progress of given tasks to department head
• Ensure given tasks complete within given timeline
• Liaising with suppliers, contractors and customers on site installation job
• Documentations as per ISO and Bizsafe standards
• Maintain workshop cleanliness after daily job

Job Requirements:

• ITE or Diploma in mechanical / electrical / mechatronics engineering
• Trained and / or experienced in Petrol/Diesel Engines or Generator Sets
• 2-3 years’ experience in mechanical engineering
• Positive attitude and willingness to learn
• A strong commitment to all health and safety guidelines
• A problem-solving ability

Salary: S$3,000

Work Duration: Till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)

Working Hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work Location: Clarke Quay (Work In Office)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Job Requirements:

• Only Singaporean
• Travel across Singapore to do survey | Microsoft Excel | Communication Skills
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Strong phone and verbal communication skills along with active listening
• Proficient in using computer and Microsoft Office
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Customer Service Officer (East)

- Salary up to $2500/month

Job scope :

• Handle calls and emails promptly by providing accurate and timely information, alternatives, and solutions to customer orders
• Respond to customers' queries and concerns with the aim of achieving excellent service standard
• Follow up promptly with customers to resolve issues
• Provide respondents' feedback to respective departments to improve customer experience
• Evaluating and processing Return requests from customers
• Perform after-call administration work such as job openings, generating customs document/parcel manifest, filing, and all related matters
• Liaise with the transporter to ensure B2C shipments are delivered promptly to the parcel sorting center for processing
• Prepare billing to B2C clients for submission before the cut-off date
• Prepare weekly or monthly reports as required by Management and B2C clients
• Suggest Standard Operating Procedures for new procedures or processes that help create efficiency for the team

Requirements :

• "O" Level/ ITE Nitec/ Diploma in related field
• Proficient in Microsoft Office
• Initiative with positive attitude, willingness to learn and must be a team player
• Committed and able to work independently
• Friendly and Customer Service oriented
• Good communication skills

Working hours :

• Monday to Friday (8.30am to 5.30pm)
• Saturday (8.30am to 12.30pm)

Please Whatsapp us at +65 9338 7787 to arrange for an interview.

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Field Service Engineer (Laser machine & Semiconductor Equipment)

Office: CT Hub Singapore 339407 (Bendemeer), most of the time at customers site (island-wide)

5 days Mon-Fri 830am-530pm,1 hour break

$3500 - $4000

Job scopes and requirements:

• Install, troubleshoot, repair & service of laser machine.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Diploma in Electrical /Electronic or Engineering.
• 1-2 years working experience in Laser Application Equipment and Semiconductor Industrial, knowledge of electrical & mechatronics.
• Willing to travel island-wide

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description

• Industry/ Organization Type: Manufacturer (Cleaning Products)
• Position Title: Service Technician
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15A M-5:30 PM)
• Salary Package: Up to $2650 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem-solving and coordinating jobs between field service and workshop repairs.
• All other assigned duties.

APPLY NOW!!!

• Minimum Professional Certificate/NiTEC (Electrical & Electronic Engineering / Electrical Engineering)
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical is an advantage
• Understanding engineering drawing and schematic layout is essential
• Possess Class 3 driving license is advantageous
• Candidates without relevant experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Hiring for three "The Oyster Bank" outlets.

Thirsty for an alternative, fun and fulfilling working experience? Join our family (a small family with big dreams) as we tickle your intellect and get your creative juices flowing.

Responsibilities included:

Maintain a team-oriented personality with strong people management skills;

Oversee the organization of bar stock & ingredients; verifying all food products are properly dated and organized for quality assurance;

Ensure all food/drink preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

Actively respond to and handle guest problems and complaints;

Trains new floor employees to restaurant standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

Ensure proper purchasing and receiving bar supplies.

Ensure proper grooming and hygiene standards for all floor staff;

Ensure all equipment in the bar is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

Assist the company in expansion plans.

Basic duties include taking customers' orders, preparing drinks, serving food and drinks, cashiering and housekeeping.

Requirements:

Excellent attitude and willingness to learn

Display integrity and initiative

Team player

Good communication skills

Please include your email address and contact number in your resume.

• Perform servicing/ inspection of company products
• Assist the Service Manager to provide on-site service & technical support to customer
• Assist in troubleshooting, installing, testing and maintenance of company products
• Preparation of service report
• Any other aad-hoc duties as assigned

Requirements:

• Nitec in Engineering or related
• 1 year experience in Electronics/ Mechanical/ Manufacturing industry
• Location: Macpherson
• Working hours: Mon - Fri, 8am - 5pm
• Salary: Up to $2800
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong See Yun
EA Reg ID: R21100918
EA Licence No.:19C9603

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Location: Sentosa

Skills and Experience:

- Strong organizational and communication skills

- Ability to coordinate multiple projects and prioritize tasks

- Proficiency in data analysis and reporting

- Knowledge of project management tools and software

- Attention to detail and ability to meet deadlines

- Previous experience in project coordination or related field is a plus.

Job Description:

• Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department
• Meet and greet all guests on arrival.
• Welcome guests upon arrival and check-in according to established standard operating procedures.
• Provide information pertaining to the guest’s stay.
• Provide courteous and efficient service and if possible, try to comply with each and every guest request.
• Be familiar with all room types and rates in the hotel as well as their availability status; up-sell whenever possible.
• Know guest room security, emergency and fire procedures.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Assist guests with various requests and inquiries such as restaurant reservations, transportation, obtaining tickets for social events and the prompt and accurate takings of messages and deliveries.
• Develop a professional and courteous working relationship with ambassadors within the Front Office and maintain an effective flow of communication with all hotel ambassadors.
• To be fully familiar with Front Office Policies & Procedures, Job Description and the Employee's handbook.
• Assist Front Office Supervisors in ensuring all guest requests are efficiently delegated to Housekeeping, Front Desk, Concierge, Food & Beverage hotel departments.
• Ensure that all requests are taken care of punctually to a level that meets and exceeds guest’s expectations. Always offers to get items for the guest.
• All requests for service are met within the agreed time frame. If a wait is expected, an estimated time is communicated to the guest. If the wait exceeds the estimate the guest is contacted and Sofitel problem resolution techniques are implemented.

Job Requirements:

• Passion for high end hospitality with an absolute eye for detail.
• Willingness to build warm relationships and gain trust at all levels.
• Excellent listening and negotiation skills.
• Projects professional image at all times through personal presentation/ interpersonal skills.
• Organises time and work efficiently.
• Excellent verbal and written communication skills.
• Ability to work autonomously and as part of a team.
• Good level of physical fitness

Job Description

• Industry/ Organization Type: Engineering Service Provider
• Position Title: Service Engineer (Refinery/Petrochemical/Power Plant Analyzer)
• Working Location: West – Bukit Batok
• Working Hours: 5 days (Mon-Fri: 8.30 am - 5.30 pm)
• Salary Package: Up to SGD 6000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

Local Assignment:

• Perform in-house testing, Electrical & Pressure Tests, Factory Acceptance Test (FAT), Site Acceptance Tests (SAT)
• Perform site commissioning/start-up for analytical systems and project-related jobs
• Ensure that testing records and other related technical documents for each analytics system are kept and maintained in the department documentation system
• Ensure ownership of and compliance with all departments and company initiatives
• Perform internal and external coordination with regard to issues related to projects, overseas commissioning, and local maintenance activities
• Carry out customer services for preventive maintenance and shutdown of analytics systems services
• Carry out on-call/ emergency service jobs for local customers
• Support the department training initiatives and assist in developing the skills of new engineers and technicians
• Support the department initiatives on customer service, best practices, testing methods, documentation, job planning, and project execution
• Support the company initiatives on safety and continuous improvement
• May be assigned for long-term service contracts in Jurong Island

Overseas Assignment:

• Perform site commissioning/ start-up services for analyzer systems

APPLY NOW!!!

• Min. Diploma in Electrical/Electronics/ Instrumentation
• Min. 3 years of working experience with Refinery, Petrochemical and power plant analyzer
• Able to work independently and write effective good service report
• Perform work with Hart communicator, computer, and PLC is a plus
• Willing to take up assignments for overseas long/short-term maintenance contract

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65594 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Service Delivery Consultant/ IT Technical Consultant
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $4,500 + AWS + 1 to 3 months VB
• Duration: 1-year contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Provide technical consulting, pre-sales and post-sales support to clients and partners.
• Explore new and existing cryptography-related technologies and assess their suitability for deployment.
• Responsible for technical and administrative activities which will include project planning, system implementation, preventive maintenance, documentation and system migration.
• Support and assist day-to-day operations of IT Department and Data Centre - Helpdesk, Desktop, Server, Networking, IT Procurement, and Projects.
• Participate in planning, installation, testing and implementation of IT infrastructure for roll-out of new/existing projects. Plan capacity for hardware, software and resources, and drives delivery excellence for managed services.
• Liaise with external vendors for IT-related issues.

APPLY NOW!!!

• At least a Diploma in Computer Science, Engineering, Information Technology or its related discipline.
• Inexperienced candidates are welcome to apply as training will be provided.
• Applicants with Information Security Background in at least 1 domain (Cryptography, Network, Firewall) is highly preferred.
• Knowledge of Anti-malware (Trend Micro) is a plus.
• Technical Knowledge in basic configuration of Network Switches/VLAN or Technical Knowledge in setting up and configuring AIX/Solaris Servers.
• Good knowledge of Win / UNIX administration with basic networking knowledge.
• Preferably with previous hands-on experience and skill set on system or network installation, configuration, maintenance and troubleshooting.
• Willing to travel (within Singapore).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65116 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Food and drinks preparation, making toasts, beverages and cashiering duties
• Provide good customer service
• Stock taking, general housekeeping of store

Requirements:
• No prior experience required. Students on holiday welcome to apply.
• Self starter, enjoys customer service and keen interest in F&B

Benefits:
• Part-Time: S$8 to $10 per hour onwards
• Full-Time / Contract: 5 days work week (Office hours, PH and Weekends Off)

Working location: Novena

• The main point of contact for users and business partners, addressing their inquiries and concerns through phone, email, and chat.

• You'll proactively work with various operation teams to resolve issues.

• Your role will involve providing accurate and detailed information about our exchange services, including investment products, trading platforms, and account features.

• You'll assist clients with account-related activities like opening accounts, transfers, deposits, withdrawals, and more.

• In case of client complaints and issues, you'll resolve them in a timely and professional manner, escalating to higher management or other departments when necessary.

• You'll be responsible for maintaining client records and updating account information in our CRM system.

• Collaborating with internal teams, you'll focus on continuously improving customer service processes to enhance the client experience.

Who We're Looking For:

• Min 1 year prior customer service experience, preferably within the financial services industry or a related field

• Ability to work both independently and as part of a team

• Strong communication skills, with the ability to explain complex financial concepts to clients

• Experience with Zendesk, Livechat, and digital servicing channels is a valuable advantage

• Proficiency in both spoken and written English and Mandarin

What do we provide:

• Competitive salary + bonuses

• Various Benefits and support, including Annual Leaves and Sick Leaves

• We provide you with assistance, opportunities for skill development, mentoring, and training programs to help you succeed

• Global working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations

• Flat organizational structure that encourages open communication and teamwork

If this sounds interesting to you, apply to find out more!

Responsibilities:

• Ensure Cleanliness / Disinfect Areas / Waste Collection / High Touch Cleaning.
• General cleaning
• Assists Team-leader/ Supervisor.

Requirements:.

• Comfortable to be working in hospital environment.
• Able to communicate with English speaking user/ customer.

Working Hours:-

Responsibilities:

• Planning, responding and attending to maintenance requests and complaints on power generators
• Assist in tender submission, material planning & requisition
• Generate service reports, troubleshooting reports and make proposal to client
• Generate method statement, risk assessment plan
• Carry out monthly generator set maintenance servicing check
• Carry out fault diagnosis and forwarding planning on assigned works/ projects
• Carry out on-call responsibilities on a rota basis
• Conduct inspection with client for site activities on power generator issues
• Observe & demonstrate behavior in line with the core value of the Company
• Liaise with contractors and attend site meetings
• Execute site work and ensure work performance is accordance to work standards & specifications
• Assume any other suitable duties as and when assigned by the Company

Requirements:

• ITE/ Nitec/ Diploma in Electrical/Mechanical Engineering or related fields
• Minimum 5 year of diesel engine generator related experience
• Proficient with MS Office Applications
• Good team player with ability to work independently

Interested candidates are to write in with a detailed resume containing details of your qualifications, experience, current and expected salaries and availability.

We regret that only shortlisted candidates will be notified.

This is a 12 months contract assigned to our client

Work Location: Suntec

Salary Range : $4,000-$6,000

Work Shift

1. Rotating Shift

2. 5.5 days per week (44 hours per week)

3. Mon-Sun (including public holiday)

Educational & Skills Requirements

1. Candidate shall possess a recognized Degree

2. Minimum 5 years of experience in managerial positions in a contact center industry.

Job Description

1. Provide leadership and regular coaching to Team Leaders and Agents.

2. Responsible for managing the day-to-day running of the contact centre, which includes effective resource

planning in ensuring KPIs are consistently achieved

3. Work closely with HR to ensure fast, effective, and quality staff recruitment

4. Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to

thrive. This could be in the form of daily huddle sessions, team building activities and monthly

coaching sessions.

6. Conduct consistent reviews of staff performance to identify training gaps and needs

7. Take ownership and resolve any urgent or critical issues escalated by the Client or team

8. Work closely with Client to support investigation and service recovery process