Total 17,601 service engineer job vacancies in Customer Service category in Singapore

0.5-month completion bonus

Working Hours: 9-6pm, 100% office

Details:

• Experience in full sets of shipping documentation, with LC experience prefer
• Immediate or short notice only
• 12-months contract, convertible or extendable subject to business need

Responsibilities:

• Manage a full set of Import/Export, Letter of Credit, and banking documents.
• Prepare an accurate and complete range of shipping documents, including Invoice, Packing List, Certificate of Origin, Wood Declaration, Marine Insurance, Form 6, Form 9, Annex 7, etc., in a timely manner.
• Coordinate with suppliers, customers, and forwarding agents to ensure smooth and timely cargo delivery.
• Communicate directly with shipping lines for draft Bill of Lading (BL), BL amendments, and master BL security printing.
• Calculate pricing for hedge contracts to ensure correct invoicing.
• Review all documents to ensure compliance with Sales terms, L/C terms, and customer requirements.
• Follow up on deposit/LC issuance to ensure required payments are received before shipment.
• Ensure the title of goods is transferred only as required based on payment terms.
• Interact with customers to provide and process information regarding inquiries, concerns, and requests about documentation and operational matters in a timely and accurate manner, ensuring excellent customer service.
• Collaborate with other teams, such as traders and fixation, to meet customer needs and promptly resolve any issues.
• Handle ad-hoc tasks assigned by the team leader.

Requirements:

• Minimum Diploma and above
• Preferrable with LC knowledge
• 3-5 years working experience in Customer Service and managing shipping documentation
• Able to work independently and work within tight deadline

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Working Hours: Mon-Fri office hours

Salary: $10 hour

Location: WEST

Job Description:

• Patient registration

• Schedule payment

• Collecting payment

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Plan & schedule local & onsite overseas service activities for ZRSG.
• Plan calibration equipment scheduling, loaning, shipping for onsite local-regional service jobs.
• Organize recalibration-repair of calibration equipment inclusive of quote, order, shipping.
• Manage service contracts with timely renewal before expiry of existing contract.
• Create quotes for service jobs (local/ regional) for calibration, onetime jobs, relocation etc.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

You will be responsible for the administrative support and coordination for the Hotel Banquet team.

Benefits:

• 13th Month Bonus + Performance Bonus
• Meal Provided
• 14 Days AL
• Mon to Fri Office Hrs

The Challenges:

• Supporting the Banquet Teams in day-to-day documentation and administration.
• Collaborating with the Reservations Department to address customer needs, requirements, and changes to room preferences.
• Responding to all inquiries and confirming bookings for function rooms.
• Timely processing of all documents related to bookings/events, including proposals and contracts.
• Promoting banquet and meeting services.
• Assisting the sales team by engaging with guests on room arrangements, banquet services, site inspections, familiarization trips, and other telesales activities.
• Providing logistical support before, during, and after events.
• Coordinating and communicating sales-related information to internal departments.
• Assisting in the development of collateral and promotional materials.
• Creating and maintaining an organized filing system for the teams.
• Performing any additional duties assigned by management.

What It Takes:

• Team player with positive work attitude
• Excellent telephone etiquette
• Well organized and meticulous with the ability to multi-task in a fast-paced environment
• Good negotiation skills and techniques
• Good verbal and written skills
• Good working knowledge of Opera would be advantageous.
• Good Microsoft Office applications in Word and Excel

Submit your resume (Word format) to [email protected] or, Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

Job Description

The Patient Service Officer/Billing Officer is to manage daily patients' discharge and preparations of their bills. She will be taught to handle the submissions of Medisave/ Medishield Life claims including those the Private Medical Insurance claims through The MidiClaim system.

Responsibilities:

• Process patients' refunds through cheques and credit cards in a timely manner.
• Ensure timely and accurate billing for submission to relevant authorities for Medisave / Medishield claims
• Check ledger to ensure the accuracy in billing including the Letter of Certification
• Performs daily discharges of patients form wards. Provide itemized detailed bills and private medical insurers as and when requested
• All other ad-hoc duties that are assigned from time to time
• Working hours - Mon to Fri :8:30am to 5pm/ Sat or Sun 8:30am to 1pm

Requirements:

• Min O Level
• Computer knowledge
• Sensitive to numbering

Job Scope

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

Shifts timing
730am- 330pm
11pm- 8pm

Requirements

• Minimum GCE N/O/A levels
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Our client is a Manufacturing Industry. Due to their current expansion plan, they are looking for a Customer Service Representative to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Requirements:

• Enter document data (e.g., order entry) into the system and type various forms, ensuring accuracy.
• Review customer purchase orders, assess requirements, and monitor active orders to meet deadlines.
• Collaborate with different functions to ensure order fulfillment and accuracy.
• Proofread documents for part numbers and correctness.
• Maintain records, operate office machines, and handle incoming calls professionally.

Basic Qualifications:

• 0-2 years of related work experience (2-4 years preferred)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Mon - Fri Office hours

Job Description:

- Assist in customer complaints and provide support

- Assist in billing matters and enquires

- Other administrative duties as assigned

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6596503173

Tele: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Service Engineer (Security / Electronics)

• Collaborate with the Customer Service Representative to timely resolve client's security system issues

• Deliver comprehensive support and maintenance services, encompassing routine preventative maintenance, troubleshooting, system upgrades, expansions, alterations, and systems training

• Create detailed system diagrams using AutoCAD software

• Build strong partnerships with clients while continuously striving to enhance customer satisfaction

• Maintain the support & maintenance contract renewal

• Ensure the excellence of services by strictly adhering to company standards and policies, service requests within the designated region

• Perform regular preventive maintenance tasks and effectively address daily troubleshooting requirements

• Thoroughly follow up on all open technical issues until the problems are fully resolved

• Assume ownership of all service-related issues once the External Hand Over is completed by the Project team

Requirements

• Minimum Diploma in Electronic, Computer, Automatization or Mechanical Engineering.

• Experience in security system field with knowledge of Access Control, CCTV and Alarm System will be considered as a plus

• Basic IT knowledge in hardware, network and database

• Ability to work under pressure

• Strong analytical skill and problem-solving ability

• Strong self learning ability, work independently

• Customer-orientation

• Excellent communication and interpersonal skill

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Job Responsibilities:

• Carrying out maintenance, service and repair of all mechanical equipment ( Diesel Engines, pumps, gearboxes, couplings, alternators, turbochargers, etc ) on board all vessels as assigned by Workshop Manager.
• Troubleshooting all the Mechanical equipment on board vessels.
• Planning and executing the repair job in the most cost effective method.
• Ensure adequate maintenance of tools, equipment and cleanliness in the workshop.
• Attending to vessels Dry-dock as assigned by workshop Manager.
• Carrying out any Retrofit job for new equipment installation on board vessels.
• Any other duties as assigned by workshop manager and Management.

Job Requirements:

We are looking for a person with Integrity, Commitment and Competency.

• Diploma in Mechanical Engineering / Marine Engineering / COC class III (Engine) from a recognized institution with 5 or more years of experiences in relevant engineering.
• Able to read drawings and write service reports using PC or tablet.
• A Hands-on person who like to work on site, on ship and in workshop.
• Willing to sail on board vessels as riding Mechanical Engineer when required
• Willing to travel overseas when assigned.
• Good working attitude and team player.
• Able to work under pressure and tight schedule.
• Good Experience working on high speed and medium speed diesel engine such as Cummins, Daihatsu, Hanshin, Akasaka, Caterpillar, Yanmar and others.
• Added advantage if possess class 3 driving license.
• Singaporeans only.

Location: Singapore

Responsibilities:

As a Field Service Engineer (Technician) in the Company, you are expected to support our Aftersales department. The primary role of this position is to assist the Head of Aftersales to coordinate the management of the company’s technical department comprising of the followings:

· Responsible for all installation, troubleshoot & repair, maintenance, service calls, and delivery of equipment to customers.

· Maintain a journal of all service calls, tools listings and repairs.

· Coordinate with Office Administrator for the issue of invoice for service calls, repair work done and parts replaced.

· To support the Technical and Head of After Sales with the coordination of daily service schedules by ensuring that all job assignments are attended to in a timely and efficient manner.

· To provide fast, efficient and proactive customer service for all our clients, covering service installations, complaints, service and maintenance.

· Coordinating and responding to all requests of internal meetings.

· Assist the Store Coordinator with all stock and spare part stock checks and inventory management.

· Assist when needed, the logistics for delivery of new equipment installations, receiving of goods and local transportation arrangements.

· To assist with the upkeep of the showroom and ensure that all equipment are in good working condition on a daily basis.

· Represent the Company in a professional manner always as an ambassador of the Company.

Requirements:

· Ability to work well in a team and is highly motivated.

· Punctuality is important, please be on time for all duties and when reporting to work daily.

· Always maintain a high level of enthusiasm with all colleagues and customers.

· Understand the company missions and business vision.

· Able to multitask, be organized, tidy and detailed orientated.

· Able to communicate at all levels confidently.

· Have good product knowledge of all products and services offered by the Company.

· Have good communication skill with customers and/or their representatives.

· Preferably possess Class 3/4 driving license.

Other Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering Mechanical/Electric & Electronic or equivalent.

· Have a basic knowledge in IT will an added advantage.

· Required language(s): Good command of written and spoken English and Bahasa Malaysia

· At least 1 year of working experience in the related field is required for this position.

· Candidates with experience in repairing and maintaining fitness equipment will be advantageous. Fresh graduates are welcome to apply.

· Preferably non-executive specialized in Maintenance/Repair (Facilities & Machinery) or equivalent.

Job Description & Requirements

Successful candidate will assist Parts & Service Sales Manager on the following tasks:

• Conduct Field Engineering during the piloting, construction, commissioning and operation/maintenance/after sale phases
• Provide technical and hands-on support for the implementation of pilot studies and commercial operations
• Manage site operators in implementing good practices for plant operations and maintenance and daily operational activities through preparation and implementation of standard operating procedures (SOPs) and technical training
• Support the development, establishment, and maintenance of plant performance monitoring, reporting and improvement.
• Proactively report and investigate plant performance/reliability issues and propose practical and cost-effective solutions.
• Coordinate and oversee the relevant technical support to the operating sites, as to reduce unplanned downtime through failure analysis and corrective actions implementation.
• Support the preparation of the predictive and preventive maintenance programs at operating sites and closely monitor their performance.
• Participate in technical meetings
• Promote and support after sales services, including spare parts, consumables, ad hoc operational and site technical support. Work closely with Engineering and Procurement departments to correctly specify and source materials and services.
• Positively promote a safe and healthy work environment and employ safe work practices at all times, including documenting incidents and recommending and following through on corrective actions.
• Monitor compliance with contractual and regulatory requirements.
• Maintain efficient communication and information sharing between the Operations Department and Engineering/NPI Departments including writing and issuing technical reports and Return of Experience/Lessons Learned reports.
• Carry out other duties as may be assigned from time to time by your superior.

Skills and Experience:

• Degree/Diploma/Certificate in Chemical, Environmental or Mechanical Engineering.
• Preferably with 3-5 years of related experience in commissioning and /or in Operations and Maintenance in the industrial water treatment systems.
• Must be a hands-on person
• Familiar with mechanical, electrical, instrumentation and Controls of process plants
• Commissioning activities like SAT/FAT, instruments, valves and controls loop check.
• A team player that is willing to work with different age groups and nationalities.
• Applicants must be willing to travel as and when required.

• Provide service and spare parts quotations to customers enquiries.
• Performs in-house repair and on-site commissioning for various gas and water quality analyzer, CEMS and AQMS.
• Troubleshoot analyzer and advise customers on the best solutions in accordance with standard procedures and safety guidelines of the company.
• Create and maintain strong relationships with customers and provide good support.
• Support in Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for projects.

Requirements:

• Degree in Mechanical/Electronics/Electrical Engineering or equivalent.
• At least 3 years working experience in the analytical instruments.
• Strong knowledge on gas analyzers, CEMS and water quality analyzer.
• Possess own transport, transport allowance will be provided.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer/ Field Service Engineer to be part of their Engineer team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer/ Field Service Engineer:

• Assist the sales team in identifying optimal solutions during specification processes.
• Collaborate with the global engineering team to address product defects, issues, and technical inquiries.
• Evaluate and recommend engineering products to customers through selection, review, and proposal processes.
• Conduct on-site visits for technical troubleshooting and assessment purposes.
• Communicate effectively with customers to elucidate problems and present viable solutions.
• Cultivate and nurture positive relationships with customers to ensure their utmost satisfaction.

Requirement

• Diploma/ Degree in engineering field
• At least 3 - 5 years relevant experience in handling Marine accounts

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• Position: Customer Service Coordinator (Logistic-WMS)
• Location: Jurong West
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $2600+ AWS + Medical
• Duration: Permanent
• Industry: Logistics - MNC

Responsibilities:

• Responsible for the coordination and preparation of all necessary documentation for the movement of warehouse cargo
• Liaison with trucking contractors for local deliveries
• Create and maintain reports and files for all operations records, correspondence, plans, and expenses.
• Coordinate with operations personnel to ensure readiness of cargo for deliveries.
• Update WMS on Cargo Status.
• Liaise with customers for all matters pertaining to shipments and deliveries
• Handle any other ad-hoc / administrative duties.

Requirements:

• Minimum 'O' levels or Diploma in Logistics or Business Administration.
• Minimum 1 year relevant experience in logistics industry.
• Knowledge in Warehouse Management System (WMS)

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Scope

• To represent the Company as first point of contact with the Customers.
• To receive incoming calls from customers, facilitate, coordinate or give direct responses as required.
• Receive shipment booking from customers.
• Coordinate with operations to arrange for shipment pick up.
• To send customized shipment pre-alerts as specifically required by customers as agreed by operations and sales during set up
• Other ad hoc duties assigned

Job Requirements

• Experience in freight forwarding/ logistics industry is highly preferred

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Working Hours: Office Hours 5.5 Days

Location: Multiple Location @ West

Job Description

• Assist doctors during the treatment and examination of patients.
• Assist in reporting or analysing of department's or clinic's statistics and data.
• Conduct training for staff.
• Identify situations where patients require additional attention.
• Liaise with patients and other stakeholders to provide services to patients.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description

• Handle customer enquiries and request
• Handle any operations issue regarding customer's order, PO invoice, Letter of Credit
• Assist in preparation of quotation, service agreement and other documents needed for the service provision, based on the templates.
• Support monthly reporting
• Handle sales incoming calls/enquiries and convey messages to relevant sales
• Other Ad hoc duties as assigned

Requirements

• Min Diploma/ Degree in any related course of studies
• Experience in coordination and customer service
• Able to handle customer service and multi tasking
• Good at communication or coordination

All qualified applicants, please send in your resume to: [email protected]

Jane Lui Jie'en

CEI R1104482

Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

( A ) JOB SUMMARY

The Customer Services Associate is responsible to present a welcoming experience to patients and customers In the lobby and at the entrances into Thomson Medical Centre (TMC). He/She is responsible for smooth hospital operations, display consistent excellent service level to all internal external customers at all times, including duties assigned by Senior Guest Services Officers, Guest Service Officers, Assistant Manager and Senior Manager, Guest Services.

( B ) PRIMARY DUTIES & RESPONSIBILITIES

• Station at TMC Side entrance, Main Entrance, Main Lobby, Information Counter, Admission/Discharge Counters, smile, greet and acknowledge incoming Doctors’ by their names, patients, visitors and internal customers.
• Enquire purpose of visit, offer patients/visitors the direction/assistance to desired location with open palm.
• Provide assistance such as crowd control during discharge time, directional assistance to patients/visitors amongst others.
• Assist patients with their luggage and/or belongings from the taxi stand or from their vehicle during admission and discharges.
• Assist with obtaining queue numbers and advice of necessary documents for admission.
• Transfer patient from admission to ward, operating theatre to/from ward (station in operating theatre during peak morning hours) and/or any transfer within the hospital vicinity and during discharge to send off.
• Assist to receive hospital items such as gift packs to patients, do stock-take, help to deliver to patients at the ward and keep record of hospital inventory items.
• Ensure wheelchair is available for emergency usage at all times and operates wheelchair lift as and when required.
• A good working knowledge of the hospital's directory, products and services.
• To triage patients seeking admission at the Patient Service Centre and fast-track admission if necessary.
• To support/cross coverage for fellow colleagues from Concierge and Bellhop and or when they are on meal breaks, sick leave, annual leave etc.
• Assist PSC staff to prepare blank case-notes for us on patients' admission and photocopying packages details for financial counselling as well as clearing reception area of deliveries when required.
• Provide assistance to patients seeking location of our tenant clinics including those of our other clinics located in the Novena areas and our other peripherals clinics.
• Temperature Screening duties on weekends/PHs or as and when required or assigned.
• Cover duties of other team members during their absence where applicable and perform any other duties that may be assigned from time to time.

(C) REQUIREMENTS

• GCE “N” Level or GCE "O" Level
• At least 1 years’ experience in healthcare or hospitality industries
• Demonstrates pro-active role in anticipating customer needs and delivering satisfaction.
• Possesses pleasant personality, service oriented.
• Excellent communication, interpersonal skills
• Good Team Player
• 5 days work week including PH and weekend
• 8:00am to 5:30pm

About the Company:

For the last 100 years, our client has been a front leader company in providing engines, generators, and UPS products that have powered homes, hospitals, lawn mowers, stadiums and everything in-between.

Basic Functions

We are looking for Field Service Engineers for commissioning, troubleshooting and repair of marine Generator and UPS. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities:

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Requirements:

• Diploma/Degree in Electrical Engineering
• A team player with strong problem-solving skills and task oriented
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Site Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

The position will work with the Enterprise Services (ES) Project and Asset Management Services (AMS) team to provide support for relocation, AMS and ES Projects to provide dedicated and timely service support to Customer. The candidate must have relevant technical/metrology experience and knowledge with various Laboratory and Analytical equipment. The specialist must have good interpersonal and coordination skill to multi-task based on formalized procedures.

The candidate will:

• Conduct site inspection of relocation sites, co-ordination with customers, partner with Logistics team to ensure equipment are professionally secured and packed for delivery.

• Ensure that the External 3P vendors are qualified under Customer off-site and on-site requirements prior their service job execution.

• Handle and Coordinate with 3P vendors to support various services (verification, calibration, preventive maintenance (PM), qualification, repairs).

• Provide strong metrology services to customer's equipment with in-house SOPs with timely calibrated and maintained tools.

• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA).

• Identify and recommend customers appropriate inventory type and quantity of inventory supply of critical equipment service parts, verification/calibration/PM kits and service tools replacement to minimize instrument downtime and budget planning.

• Ensure customer’s consumables and chemicals inventory under the Inventory Management (IM) program are sufficiently stocked to their needs.

Requirements

• Min Diploma in any engineering courses
• Min 1 year of any engineering / Service engineering exp

Lifescience MNC

Office hours Mon to Fri

Up to $3K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing/ Retail

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Company Description

QSS Safety Products is a safety solutions provider for the workplace and household with a comprehensive range of protective equipment that conforms to major quality standards. Established in 1960, QSS is committed to safety and has won numerous awards and garnered the trust of clients from all over Asia, as well as the UAE, Fiji, and Spain. Our vision is to be Asia's most reputed comprehensive safety solution provider for the workplace and household.

Overall Objectives

Maintain the highest level of customer satisfaction based on business interest and administration. Deliver customer service support to internal and external overseas & local customers to ensure overall customer satisfaction. Promptly process all enquiries, orders, and customer complaints with solutions and company interest.

Core Responsibilities

• To manage and be attentive to priority overseas sales matters and after-sales service. Provide strong support to business development in achieving business development sales targets and higher growth.
• To handle daily inbound calls efficiently to promote customer care and to help customers resolve their queries.
• To handle walk-in customer enquiries in an ethical and informative way to promote QSS’s products, and process the necessary document required.
• To make telesales calls from the company database periodically to promote QSS products. Otherwise, support the field sales team by channelling quotations to clientele upon their request.
• To liaise priority with overseas customers and shipping agencies, prepare and process sales orders, shipping documents and other related documents to complete the shipment.
• Coordinate sales activities with overseas customers and the other relevant departments to ensure prompt and accurate delivery of goods.
• To develop a good rapport with overseas and local customers, be knowledgeable of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
• To give appropriate, relevant and accurate information to customers. Advise and update customers on inventory, packaging and delivery schedules.
• To be proactive in returning all phone calls and updating any request made by the customers into the system to complete the task without fail.
• Updating of new and required information given by customers such as new product purchase, change of address, person in charge, etc. To ensure an accurate record of required customer information in the system.
• Any other ad-hoc duties assigned by the immediate manager.

Job Requirements

• `O` level in any discipline or relevant experience in sales and marketing.
• Minimum 3 years working experience in the customer service industry.
• Good interpersonal skills and customer service orientated.
• Competent in Microsoft Office
• Efficient for both English and Mandarin.
• Excellent communication skills and ability to work independently or with minimum supervision.
• Analytical, creative and good problem-solving skills
• A good Team player.

Key Deliverables

• Perform customer service efficiently and effectively. Maintain a higher level of customer satisfaction.
• Analyze and rectify customer concerns using established procedures, and devise programs to improve on existing customer service to the customer before the company's interest.
• Attentive to customer’s complaints, and needs and providing the best knowledge solution.

If you are interested, please submit your resume with your expected salary through the submission link.

What are the advantages of working for our company?

• Opportunity for Training and Career Growth
• Harmonious Culture and Working Environment
• Performance recognition rewards
• Team-bonding activities
• And many more!

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Monitor contract renewal status for all existing corporate accounts
• Engage in customer service recovery for lapsed account
• Disseminate new promotions/services/products to manage customers
• Assist with required supporting documentation for leasing and sales agreements
• Liaise with other departments to complete vehicle handover and payment procedures.
• Assist Sales Manager (Key Accounts) on outstanding payment matters/contract renewal requirements.
• Preparing aging reports (accounts) on outstanding payments
• Track and update customer/sales team on leased vehicle movement and status during repairs, inspections, or breakdowns.

Requirement

• Diploma / Degree
• Proficient in Microsoft Office and Google App
• Minimum 2 years in Customer Service / Sales Role / Account Management
• Good analytical and problem-solving mindset
• Pleasant voice, good phonetic skills
• Singaporeans / Singapore Permanent Residents (SPR)