Total 16,963 service engineer job vacancies in Customer Service category in Singapore

• Delivering transformed Registry (counter) services
• Communicating digitally with Members of Public, managing and resolving service challenges, and performing service recovery where needed.
• Process filling and fee waiver applications
• Attending to walk-in enquiries or Court/Registry service-related requests at the Registry counter or via digital means.

Salary: $1,700-$2,200

Working Arrangement :

• Location: Redhill
• Office hours: Mon-Fri 8.30am to 6pm
• 12 months contract

Job Requirements

• Possess good working knowledge of Microsoft Office and emails.
• At least 3 years of frontline customer service experience
• Good communication skills

Cornerstone Global Partners EA License No: 19C9859

Chenlu Xu Registration Number: R23116710

Job Description:

• Answering customer inquiries via phone, email, and online chat
• Providing excellent customer service and resolving issues promptly
• Basic administrative duties like filing, scanning and correspondence
• Maintaining good customer relationships

Job Requirements:

• Fluent in English and Malay
• Excellent communication and problem-solving skills
• Relevant experience preferred
• Ability to work in a fast-paced environment
• Pleasant personality

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

REPAIR AND SERVICE OF DOMESTIC ELECTRICAL/ELECTRONIC APPLIANCES IN FEFRIGERATORS WASHING MACHINES, TV, MICROWAVE OVEN AND ROOM AIR-CONDITIONERS, EXCEPT AUDIO AND VIDEO EQUIPMENT

SERVICE TECHNICIAN, ELECTRICAL AND ELECTRONICS

RESPONSIBILITIES

• Must be willing to Hands on
• Provide onsite field service technical support Island wide.
• Troubleshooting assistance at customer locations either residential or industrial area.
• Collection of approved quotation amount from the customer on completion of each job.
• Provide field fixes and quality feedback on product.
• Handle all Customer complaints and all repair works.
• Adhere to the defined processes and procedures of the service department.
• Prepare job cards for each job and getting authorization from the service supervisor.
• Must be willing to carry heavy home appliances. – Fridge, Microwave, washing machine etc.

OTHER INFORMATION

• Candidate with good attitude, hardworking and down to earth.
• Working Location in the West – Toh Guan Road. Near Jurong East MRT
• 5.5 days. Working hours Monday to Friday 8.30am-5.30pm/ Every Saturday 8.30am-12.30pm
• CLASS 3 LICENSE - Company van provided.
• Salary range between $2600 - $3000 with 1month AWS
• Attractive Staff Benefits

Kindly send in your resume if you meet the requirement. We regret only shortlisted candidate will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Our client looking for a Customer Service Assistant (3 to 6 months contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.
• Invoice & Admin relevant experiences.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

Alkem, a leading publisher and one of the largest independent educational books, training kits and educational materials distributor in the region is now looking for an Customer Service Executive

We are looking for a dynamic and self motivated adult to fulfill the following responsibilities:

• General Administration and documentation work
• Assist in the preparation for quotations and sales order entry
• Customer Service and enquiries

For the above, you should have:

• Min Diploma/Degree
• Proficient in Microsoft Office (Words, Excel etc)
• Able to operate the PC and reasonable typing speed
• Presentable, Outgoing & Positive Attitude
• Well versed in written and spoken English Language
• Sociable with strong interpersonal and communication
• Experience with AS400/BookMaster is an advantage
• No experience needed
• Contract Position (1 year with the option to extend)

Transportation provided from Jurong East MRT

Position Overview

The Service Technician holds a key role in ensuring company’s products are tested in compliance to standard. He will be responsible for managing product issues and providing assistance to project sites.sible for managing product issues and providing assistance to project sites.

Responsibilities

• Facilitate testing of products in compliance with Singapore Standards.
• Conduct on-site / off-site installation/technical training.
• Assist and resolve issues on-site and at test laboratory.
• Timely documentation of servicing, claims and project updates to respective colleagues.

Requirements

• Experienced in sanitary & fittings industry preferred but those with other building materials will be considered, as training will be provided.
• Resourceful and good interpersonal skill with contractors at project construction sites.
• Possess Class 3 license.
• Team Player and handles situation timely and orderly.
• Possess own vehicle (Motorcar/ Motorcycle) will be advantage

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Part Time Service Crew

$12-$14/hr

Have to clock minimum of 28 hours, 4 days a week

Job Scope:

• Assist with daily operation;
• Work in a team along side Operational Manager;
• Serve customers orders
• Ensure overall cleanliness and tidiness of establishment;
• Follow food hygiene practices;
• Take orders from customers and ensure their needs are met;
• Check stocks and update stock list when needed;
• Will be taught simple mixing of drinks

Experience in similar working environment preferred.

Fun and fulfilling working environment!

Tips sharing

Food provided

Performance Bonus

Transport provided

Transport home provided if work till 12am and beyond.

Required to work on Fridays and Saturdays depending on situation.

Rotating shift depending on staff availability.

Can start immediately.

SMS: 98320936 (Ms Ong)

Our client is in the Life Science distruibuting industry, market leader in the Manufacturing industry. They are looking for a Field Service Enigneer for the next phrase of their business. They are located in West.

Responsibilities

• Perform regular maintenance and repairs on Life Sciences equipment to client
• Identify technical issues, and conduct repairs at both on-site and off-site locations.
• Work closely with the sales team to deliver accurate service quotations to customers, outlining the details and estimated expenses.
• Ensure detailed records of service activities and parts usage.
• Responsible for technical support and assistance to customers through various channels.
• Adhere to all safety protocols and guidelines during service calls.
• Any ad-hoc duty as given

Requirement

• Min Diploma in Engineering
• Min 2 years’ experience in servicing Life Sciences or Medical equipment.
• Proficiency in using MS Offices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Summary:

- Salary: Basic $2,601 - $3,300

- Standby allowance: $80

- Eligible for June bonus (2 months) + December bonus (1 month)

- Flexi dollars: $700 / year

- Annual leave: 14 days

- Mon to Fri: 8.30am - 5.30pm, alternate Sat: 8.30am - 12.30pm

- Working location: Senoko Rd, Singapore 758123

- (Company bus at 8am from Admiralty MRT - the bus stop opposite Exit C
or public bus 981 from bus stop opposite Sembawang station B58219)

Job Responsibilities:

- Overall in charge of the CSO and CSA team (frontline team).

- Champion the front line image of the Company to customers.

- Ensure accountability and integrity operational readiness of frontline team.

- Promote and enhance frontline team’s image and capability.

- Develop the team to achieve excellent service level, productivity and efficiency.

- Ensure compliance to company policies, financial, process and industrial standards.

- Develop all necessary policies and procedures to ensure the team’s operation is effectively maintained to ensure maximum efficiency.

- Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.

- Deal openly and promptly with any problems and effectively identify and manage risk as appropriate.

- Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.

- Provide the point of escalation for team for any operational issues.

- Prepare reports & present recommendations to external stakeholders and management.

Requirements:

- Min Diploma level.

- Possess excellent interpersonal communication skills (written & verbal), customer centric mindset and problem solving ability.

- Computer savvy (MS Office, CRM system).

- Prior experience of at least 1-2 years in leading a team of customer service and general administration team (same service of commercial vehicles) or similar trade (automotive/logistics/industrial).

- Possess strong leadership skills.

- MS Office Skills.

- Familiar with CRM system advantageous.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

FIVE FIGURE INCOME POTENTIAL - Guaranteed base salary, and commission based on gross sales revenue. Current car sales executives are earning $6K /month, but if you are hungrier, we believe $10K is not a problem.

For someone new to this industry, training will be provided

Candidate must be an individual that is highly motivated, hardworking, charismatic, team player, self-reliable who is currently looking to launch a career with great earning potential. A proven sales individual who understands how to target a prospect, build solid pipeline of opportunities, and exceed the sales targets

Responsibilities:

• Answer customers’ enquiries via telephone and/ or email and serve walk-in customers.
• Develop and follow-up on sales lead from various sources including social media platform.
• Responsible for achieving individual sales targets set by the company.
• Display ethical conduct and practice in all business dealings.
• Maintain showroom cleanliness and manage day-to-day operations.
• Provide loan package breakdown to customers and handle sales related paperwork.

Requirements:

• Well-spoken and service-oriented
• Possess Class 3/3A Driving License
• Good communication interpersonal skills
• Preferably experience in sales and service background, ex Insurance agent, steward or stewardess and property...

Job Types: Full-time, Permanent

Salary: $4,000.00 - $15,000.00 per month

Benefits:

• Cell phone reimbursement
• Company car
• Employee discount
• Flexible schedule
• Professional development

Job Summary:

- Basic up to $2250

- Transport Allowance $600 if have own car (if using GBL van then $200)

- Support Allowance for 6 months $700 (to allow new hire to transition into the role)

- Commission of existing staff between 1k-4k

- Gross of existing staff about 5k-8k

- Eligible for December bonus (1 month)

- Flexi dollars: $800/ year

- Annual leave : 14 days

- Mon to Fri: 8.30am - 5.30pm

- Benoi Rd, Singapore 629887 (company bus at 8am from Joo Koon MRT (beside NTUC Hub)
or public bus 257 from Joo Koon Interchange B24009

Job Responsibilities:

- Coordinate with customers to prepare and offer service contracts.

- Prepare repair quotations for customer confirmation.

- Create work order and MR for controller to arrange jobs.

- Consolidate work order for closing once repair job is completed.

- Ensure customers pay on time.

Requirements:

- Possess Class 3 Driving License.

- NITEC in Electrical & Electronic Engineering / Mechanical Engineering.

- MS Word/Excel proficiency.

- Good interpersonal skills.

- Willing to travel often to customers' site for contract and repair confirmation.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Our client is a leading technology company which designs and manufactures appliances. They have set up their headquarters in Singapore to ramp up their expansion.

They are currently looking for Field Service Engineers to support their service centre by providing on-site service and technical support to their customers.

Candidates should be open to flexible retail hours and be able to provide 1st level support to customers.

Would this be the next career for you?

• Provide customers with technical support including the servicing/repairing of their products.
• Responsible for the proper diagnosis, troubleshooting and repair of customer products and appliances.
• Deliver a high-quality customer experience from the service/ repair perspective.
• Provide real time feedback to Team Lead regarding technical support issues.
• Report any emerging product reliability and safety issues.
• Assist Team Lead in investigation escalated repair instances
• Other duties as required

If you are someone with the following, let’s chat!

• A minimum 1-year experience as a Field Service Engineer or similar Customer Service role.
• Basic Mechanical and/ or Electrical knowledge required
• Able to adapt to a fast-changing environment, and open to shift work
• Good command of English (spoken and written)
• Excellent communication and problem-solving skills
• Flexibility to regularly rotate through different technical specialities and skill sets
• Patience when handling tough cases

Additional information:

• Located at City Hall and Changi
• Retail Hours

Next Steps

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Tan Kee May | R23116520

This position is responsible for assisting in the smooth operation of the restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in daily service operations which include the taking of orders, table setting, billing and etc

• Provide recommendations appropriately

• Direct customers to their tables

• Attend to customers’ needs promptly and professionally

• Adhere to safety procedures

• Maintain cleanliness and hygiene of the restaurant

• Assist in cleaning duties

• Perform any other duties assigned by Manager

REQUIREMENTS

• Willing to work shifts, weekends, and public holidays

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

Key Responsibilities

· Technical Support

o Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.

o Provide L2 technical support and advice to users on systems-related issues or queries.

o Perform systems administration/maintenance and works toward continuous optimization of systems performance.

o Standby with on-call availability with varied shifts including nights, weekends and holidays.

o Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations

· Cross group collaboration

o Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed

Qualifications/Experience/Knowledge

· Diploma/Degree or equivalent

· Min. 2-3 years of experience preferred.

· Technical knowledge infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers

· Knowledge of OS – Linux, Windows OS, Mac OS, and Servers Operating Systems.

· Knowledge of Virtual Machines – VMware, Hyper-V

· Knowledge of Cloud – AWS, Azure, M365, Microsoft Intune, Alibaba, Huawei.

· Knowledge of network architecture and security, routers, switches, provisioning, firewalls, and security

· Possess problem solving skills and able to prioritise and manage multiple tasks.

· Demonstrated verbal, written communication and interpersonal skills with stakeholders.

JOB SCOPE

Housekeeping Service Agent will be responsible to perform routine duties in cleaning and servicing of public areas under the supervision of the Floor Supervisor.

JOB RESPONSIBILITIES

• Cleans and maintain hotels facilities, offices, public area, water fountain at the Front Lobby and Drive-In Areas.
• Replenish all supplies including toilet paper and soaps in Public Area restrooms.
• Perform carpet shampoo in guestrooms, floor corridors, executive offices as instructed by Housekeeping Supervisors.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• At least 1 year of experience in cleaning or related field.
• Able to understand and communicate in simple English.
• Knowledge in use of vacuum cleaner and proper chemicals handling.
• Hardworking team player and pleasant personality.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

• Position :Customer Service Coordinator (Electrical/Electronic-Customer Service)
• Location : Tuas - company pickup from Tuas Link MRT
• Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3500+ AWS + Variable Bonus + 14 days annual leave
• Duration : Perm
• Industry : Marine MNC
• Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

• Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
• Able to generate sales from customers’ enquiries.
• Liaise with customers on fulfillment discrepancies.
• Handling and resolving customer complaints concerning billing rendered or services.
• Answer the questions related to the services or products and maintenance or operation of the organization.
• Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries
• Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports.

Requirements:

• Minimum Diploma in Electronic & Electrical.
• Minimum 1-2 years working experience in Marine Industry.
• Existing Service Engineer shall be promoted (Indoor promotion)
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Project deployment in Telecommunication Data Centre landscapes at various locations
• Executing installation, commissioning, and testing of transmission/DWDM systems
• Managing and resolving issues with telco equipment, including RMA processes
• Conducting software and firmware updates on systems

Requirements

• Fiber Optics Transmission Systems and Data Networking
• Test equipment and Systems Integration
• Experience with Visio, Linux Red Hat
• Familiarity with Ciena 6500 equipment is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

At Holiday Inn® we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Join us as a Guest Services Executive in Holiday Inn Singapore Atrium. You’ll have ambition, talent and obviously, some key skills. Because of this vital role, we are looking for someone who can :

• Registers and rooms all arrivals according to established procedures
• Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
• Attends to guest’s complaints, inquiries and requests, referes problems to supervisor/Duty Manager if he/she is unable to assist
• Maintains cashier float and ensures accurate daily report of all money received
• Performs the audit balances and prepares all works for audit in an orderly fashion
• Upsell established upsell packages to guests to improve the Hotel’s RevPAR and Total Revenue
• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.
• Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly manner al all times

Requirements:

• Diploma in Hotel Administration, Hotel Management or equivalent, ideally with at least 1 year experience in front office / guest services
• Able to work independently in a dynamic environment
• Demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
• This role requires handling and speaking to Japanese speaking guests. Knowledge of Japanese language is essential.

Employee Benefits:

• Competitive remuneration that commensurate with skills and knowledge.
• Health and dental insurance.
• Birthday off / Duty meal / Laundry
• Training and Development Opportunities.
• Up to 50% F&B discount at IHG Hotels selected restaurants.
• Special employee hotel accommodation rates at all IHG Hotels worldwide

What we offer:

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going to careers.ihg.com

Holiday Inn Singapore Atrium partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.

Find out more by going to careers.ihg.com!

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