Total 16,999 service operations manager job vacancies in Customer Service category in Singapore

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Vice President, Customer Service.

Principal Responsibilities

• Lead, develop and manage a team of Premier Service Managers within the International Wealth Hub to deliver consistent and high level of service standards to our customers
• Facilitate the effective operations by meeting the high level of service standard to our internal and external stakeholders and inculcate a strong service culture in line with our C.A.R.E principles
• Supervise the team and ensure that all relevant parameters provided by local regulatory and internal guidelines, including audit requirements are observed and adhered to
• Exercise broad discretion in executing the daily duties by taking into consideration of risk, control and customer satisfaction using the delegation empowerment limits
• To and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators
• Implement the Group Compliance policy by containing Compliance Risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term Compliance embraces all relevant financial services laws, rules and codes with which the business has to comply.
• This will be achieved by adhering to all relevant processes or procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimizing relations with regulators
• Manage and resolve complaint escalations by assisting with investigation and ensuring resolution within the set service standards

Qualifications

• Degree holder with relevant experience in a retail banking environment
• Strong leadership skills with the ability to develop, direct and implement plans
• Strong communication and interpersonal skills are essential in this role to interact with a diverse group of subordinates, peers, senior executives and customers
• As the role will be dealing with customers predominantly in North Asia market, proficiency in both spoken and written English and Chinese are required. Cantonese will be an added advantage

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KOTJ&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

KEY RESPONSIBILITIES:

This position is responsible for installation, calibration, and repair of the electrical, mechanical, electromechanical, electronic measurement recording, indicating instruments and equipment for conformance to established standards.

· Sets up standard and special purpose measurement equipment in customers' facilities.

· Disassembles instruments and equipment and inspects components for defects.

· Aligns, repairs, and replaces equipment parts and circuitry.

· Reassembles and calibrates instruments and equipment.

· Complies with respective calibration standards as required by the customer.

· Install the new equipment at customers' facilities.

· Perform preventative maintenance on measurement instrument/equipment.

· To liaise with relevant departments on service-related matters.

· To communicate unresolved problems and customer’s feedback to factory.

· Provide guidance and support to team members for on-site activities.

· Adhering to Company and Customers’ site safety policy and requirement.

REQUIREMENT

- Dynamic and hardworking.

- A good diploma in Electrical & Electronics, Mechanical or Mechatronics; or equivalent combination of education and experience.

- A team player, meticulous and organized.

- Good knowledge on laboratory instrument and system would be an advantage

- Possesses a valid class 3 driving license and vehicle would be preferred.

- Excellent inter-personal and communication skills

- Able to work independently with minimal supervision.

Willing to work overtime include Weekend and Public Holiday when necessary

Responsibilities:

• To manage & oversee overall F&B operation & inventories
• To upkeep cafe housekeeping, general cleanliness and hygiene
• To assist in taking care of cafe cats including grooming, feeding & cleaning
• To assist in customer service & orientation
• To assist in preparing, serving of food/beverages & cashiering
• Other ad-hoc duties required

Requirements:

• Comfortable with cats & able to recognize cat’s behaviour & handling practices
• Committed, responsible & well-spoken individual
• Proactive & detail-oriented
• Service-oriented, self-motivated & a good team player
• Must be comfortable meeting & interacting with people
• Willing to learn & pick up new skills for self-development
• Able to work 6 days weekly including weekends & public holidays
• Candidates to have at least 1 year of working experiences in vet clinics, animal shelters, cats or F&B related environment
• Food Hygiene Cert or barista/coffee skills is a bonus

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are looking for a Service Engineer, Propulsion. This is a permanent opportunity, and its location is Singapore.

What will you be doing as Service Engineer, Propulsion? Your work will focus on these responsibilities:

• Mechanical maintenance and overhauling skill require for FPP, CPP, Gearbox, Transverse thruster, Azimuth thruster and WaterJet etc
• Carry out Propulsion product trouble shoot, maintenance and investigation
• Execute Propulsion product warranty, commissioning work and supervision of new building project
• Perform system upgrade for Propulsion control system
• Executing warranty, commissioning work & supervision of Field Service.
• Preparing service work reports
• System upgrade for Wärtsilä Propulsion System
• Technical communications with Wärtsilä field service stakeholders and customers

To be successful in this role, we expect you to have:

• Ability to work on engine/propulsion with field service & marine engineer background
• Ability to understand, use and correct electrical and automation schematics and drawings, and related component level documentation.
• Possess suitable real-world knowledge and experience related to control system specification and design, marine power distribution, motor control, process sensors and instrumentation, valves, pumps, fans and other process system componentry.
• Knowledge of machinery/field service work experience
• More than 3 years' experience of similar task
• Good command of written and verbal English, Diploma/BSc in Mechanical, Marine, Electric & Electronic or Mechatronic Engineering. Preference will be given to candidates who have propulsion FS experience.

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our career’s portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David J Samuel, Talent Acquisition Partner ([email protected]) with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Working hours: Monday-Friday 11am to 8pm/ Weekend and Public Holiday 10am-7pm

2 days off per week (1weekday ,1 weekend)

Job Description

• Handle all new and/or existing customers appointment booking.

• Attend to walk-in customers at the outlet.

• Assist all customers enquires via emails and callings, including cold calling.

• Assist outlet manager on individual's commission calculation including data entry work.

• Manage outlet POS System for all transaction.

• Handle of monetary receipts and payment.

• Any other ad-hoc duties as assigned.

Working Location

Paya Lebar - PLQ Mall

Jurong East - IMM

Ang Mo Kio - AMK Hub

Job Description

Handles customer’s enquiries

Update customers on the status of their orders

Creation of receiving documents, delivery orders and invoices

Liaise with relevant departments to ensure on time delivery

Attend to customers' feedback

Maintains proper filing of documents

Follow up with customers on their material collection status

Perform other ad-hoc duties as assigned by superiors

Job Requirements

Candidate must minimally possess an O Level or ITE Certificate.

Positive working attitude and ability to work independently.

Meticulous, good communicator with an eye for detail.

2 years of relevant work experience preferred.

Singaporean only.

Job Description

• Industry/ Organization Type: Manufacturer (Commercial Cleaning Equipment)
• Position Title: Service Technician/Technician
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $2600 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform maintenance and repair tasks on various electrical and electronic systems, both outdoors and within the company workshop.
• Troubleshoot issues effectively to ensure minimal downtime.
• All other assigned duties.

APPLY NOW!!!

• Minimum Professional Certificate/NiTEC (Electrical & Electronic Engineering / Electrical Engineering).
• At least one year of experience in customer support and repair of forklifts, automobiles, and heavy industrial equipment.
• Must have knowledge of AC & DC motors, single-phase & three-phase systems, lead acid & lithium batteries, electrical control circuits, and hydraulic systems.
• Possess a Class 3 driving license or equivalent.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

• Excellent grooming with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile
• Proficient in English and a second language for effective communication with international passengers
• Able to work rotating shifts, weekends and public holidays
• Joining Bonus of up to S$5000.

Candidates with relevant experience may be considered for senior positions.

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)

Job Description

• Industry/ Organization Type: Engineering/Manufacturing
• Position Title: Service Technician
• Working Location: Kallang
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $2,500 + OT Pay + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Maintain and clean test sockets to ensure proper contact with ICs during testing.
• Inspect test sockets for any physical damage and advise customers if a replacement is needed.
• Perform socket pin replacements and ensure high-quality work.
• Maintain good attendance and provide daily updates on job progress.
• Collaborate with team members to meet customer deadlines.
• Be available for overtime work, including weekends, as per the scheduled plan.

APPLY NOW!!!

• Minimum GCE O Level/NITEC.
• Looking for candidates with attention to detail and strong teamwork skills.
• Ability to work overtime when required to meet deadlines.
• Previous maintenance or service experience is an advantage.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69798 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities

• Diagnose and troubleshoot issues with marine engines, auxiliary systems, and other vessel components.
• Perform repairs on inboard/outboard engines, including fuel, cooling, and exhaust systems.
• Conduct routine maintenance to ensure shipboard systems are in good working order.
• Maintain cleanliness in ship and engine rooms when onboard.
• Provide detailed reports on repairs and explain services performed to customers.
• Adhere to safety protocols and ensure compliance with environmental regulations.
• Maintain accurate service records, including parts used and time spent.
• Collaborate with other technicians and assist in mentoring junior staff.

Requirements:

• Diploma or technical certification in marine mechanics or a related field.
• Minimum 2 years of experience in marine service and repair.
• Strong mechanical skills, with knowledge of marine engines and cargo pumps.
• Proficient with diagnostic tools and service equipment.
• Ability to interpret technical manuals and handle physically demanding tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3V5938V

Role: Patient Service Associate
Location: Tan Tock Seng
Contract Period: Oct 2024 to End Feb 2025
Work Schedule: Mon to Sun, including Public Holidays ; 11am to 8pm
*Convertible to permanent staff*
Salary: $12/hr
Physical Interview

Job Description:

- Assist with registration of inpatient visitors via kiosk, counters etc.
- Assist with scan-in/out duties at the gantries.
- Assist with retrieval of RTLS tags from exit gantries, replenishment of tags to counters, kiosks, charging room, office etc.
- Assist with way finding duties, taking in general queries/feedback and ensure needful information is escalated according to department’s reporting structure.
- Ensure adequate communication is performed within the team to ensure all ground duties are completed promptly.
- Any other duties/events/activities assigned by Duty Manager.

Attention to: Hailey Yang

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

Nacos Marine Singapore is now looking for a Service Engineer who is skilled in Automation products to join our Customer Delivery team in Singapore.

This is a permanent opportunity, and the possible location is Singapore.

What will you be doing

As a Service Engineer, Automation, your work will focus on these responsibilities.

• Attending ships in terminal, anchorage, shipyard for repair, installation, troubleshooting services.

• Reporting and documentation as per company procedures (E.g. Update of Software, database, etc.).

• Making completion of technical and service work report in a timely manner.

• Conduct fault-finding process and resolve the technical issue onboard as appropriate.

• Providing technical support both onsite and remotely for Wärtsilä Voyage Solutions product to the customer.

• Providing support to coordinators.

• Ensuring that the work is executed according to Wärtsilä Quality, Health, Safety and Environmental guidelines and customer site procedures.

• Ad-hoc duties as assigned by manager.

To be successful in this role, we expect you to have:

• Diploma in Electrical and/or Electronics Engineering or related field with at least three years of relevant experience

• Experience in programming, commissioning and service of Marine Automation PLC systems.

• Experience in the hardware and software for the Automation system, PLC programming (ladder diagram) logic, Moxa switches and control system.

• Experience with industrial network and serial interface protocols such as Modbus and Can Bus.

• Excellent product knowledge in Automation (Engine Governor, Manoeuvring) System.

• Good communication and teamwork skills.

• Willingness to travel upon request.

Why you and us

All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps

Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim

Talent Acquisition Partner

Email: [email protected]

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Responsibilities

• Preparation and Issuance of service and spare part quotation to customer.
• Attend to technical enquiries from customer
• Liaise with customer for dispatch of spares and service engineer attendance
• Pick & pack spares when necessary
• Prepare shipping documents and arrange delivery with courier company.
• Prepare billing and invoice customer accordingly.

Requirements:

• Min Diploma in any discipline
• Positive, can do attitude
• Prepare to read and understand schematic and block diagrams (Trainings provided)
• PC literate

Clarence Khoh

R1552376

Job Description:

• Handle all customer service-related matters at the counter
• Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks
• Promote loyalty program and related activities
• Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required
• Support Marcom in promotional activities, events and loyalty program as required
• Administrative duties and any other ad-hoc duties as assigned
• Handle customer's enquiries & complaints

Requirement:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role
• Proficient in MS Office Word, Excel and/or usage of CMS will be an added advantage
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work in fast paced environment and has passion for service excellence
• Able to work rotating shift, weekends & Public Holidays
• 5 days work

Location: Changi City Point

Interested applicants kindly include your expected salary and notice period in your resume.

Description

• Maintain a good relationship with customer
• Answer incoming phone enquiries and email enquiries
• Updates of schedule, excel and inform relevant parties on the changes
• Prepare and send quotations, invoices and agreement to customers
• Able to support customers on phone regarding service agreement or quotation or payment issue
• Maintain database
• Prepare and send serving quotation, invoice and etc.
• Update driver ETA
• Need to support in emailing work at times

Requirement:

- Must have at least 1 year working experience

- Able to work on 5.5 days (Sat - work from home)

- Must know MS Office

-Must be team player

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Hourly Reate: $10.50

Apply via [email protected] or WhatApps 91771087

QQ RICE Locations - Woodlands MRT, Jurong Point, NUH Medical Center, Ng Teng Fong, Northpoint City, Square 2, NUS S16, NTU

Jobs:

1. Serve customer

2. Cashiering

3. General Hygiene Maintenance

Benefits: Meals are provided

Training: Must attend basic food hygiene course (sponsored by Company)

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are looking for a Senior Service Engineer, Propulsion. This is a permanent opportunity, and its location is Singapore.

What will you be doing as Senior Service Engineer, Propulsion? Your work will focus on these responsibilities:

• Mechanical maintenance and overhauling skill require for FPP, CPP, Gearbox, Transverse thruster, Azimuth thruster and WaterJet etc
• Carry out Propulsion product trouble shoot, maintenance and investigation
• Execute Propulsion product warranty, commissioning work and supervision of new building project
• Perform system upgrade for Propulsion control system
• Executing warranty, commissioning work & supervision of Field Service.
• Preparing service work reports
• System upgrade for Wärtsilä Propulsion System
• Technical communications with Wärtsilä field service stakeholders and customers

To be successful in this role, we expect you to have:

• Ability to work on engine/propulsion with field service & marine engineer background
• Ability to understand, use and correct electrical and automation schematics and drawings, and related component level documentation.
• Possess suitable real-world knowledge and experience related to control system specification and design, marine power distribution, motor control, process sensors and instrumentation, valves, pumps, fans and other process system componentry.
• Knowledge of machinery/field service work experience
• More than 3 years' experience of similar task
• Good command of written and verbal English, Diploma/BSc in Mechanical, Marine, Electric & Electronic or Mechatronic Engineering. Preference will be given to candidates who have propulsion FS experience.

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our career’s portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David J Samuel, Talent Acquisition Partner ([email protected]) with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

• Basic up to $4,000 + Comm + Transport + Mobile + Performance bonus year end
• 8.30am to 6pm | 18 days annual leave
• B2B sales experience any industry

Job responsibilities:

• Revenue Generation: Generate and meet assigned revenue targets.
• Client Prospecting: Actively seek potential clients through methods such as cold calls, networking, and broker collaborations.
• Client Due Diligence: Perform due diligence on client profiles, conduct reviews, and tailor financial solutions to meet customer needs.
• Client Relationship: Cultivate and maintain positive relationships with both new and existing clients.
• Credit Reporting: Generate credit reports for clients.
• Contract Administration: Collaborate with various stakeholders to ensure smooth and accurate contract generation and administration.
• Client Liaison: Serve as the primary contact point for clients, addressing matters related to payment terms, business situations, and payment deferment.

Requirements:

• Education: A degree, diploma, or equivalent qualification.
• Market Understanding: Strong comprehension of customer and market dynamics, along with their requirements.
• Client Engagement: Ability to easily interact and engage with others to generate potential business leads.
• Innovative Thinking: Possess out-of-the-box thinking to identify new business opportunities and penetrate new accounts.
• Results-Oriented: Proven track record of performance and capable of working independently.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

Our client is a logistics and supply chain company specializing in air freight services. They are looking for a Customer Service Executive to assist their Facilities team for the next phrase of their business. They are located at East of Singapore– easily accessible. The Customer Service Executive is responsible for:

Duties

• Assist customers with daily cargo bookings for our diverse airline products, ensuring smooth transactions.
• Handle the booking of capacity with airlines and confirm these arrangements with customers.
• Understand the specific requirements of our various airline products to provide appropriate advice to customers.
• Support the administration of cargo bookings by entering flight reservations into the system and maintaining accurate data updates.
• Coordinate with multiple parties, including customers, warehouses, carriers, and customs, to address shipment requirements. Monitor shipment status, keep customers informed, and maintain positive relationships by addressing inquiries promptly.
• Collaborate with the Billing Team to ensure accurate invoicing data and perform other assigned duties as needed.

Requirements

• Min 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Min “O” & “N” Levels.
• Familiar with CCN system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Key Responsibilities:

• Installation & Commissioning: Install, configure, and commission environmental testing equipment such as climate chambers, temperature control systems, and other specialized products at customer sites.
• Maintenance & Repair: Perform routine preventive maintenance, troubleshooting, and repair work on company equipment to ensure optimal performance and minimize downtime.
• Calibration Evaluation: Perform calibration on products according to ISO requirements.
• Technical Support: Provide on-site and remote technical support to clients, diagnosing issues and offering solutions to operational challenges.
• Customer Training: Conduct technical training sessions for clients to ensure correct operation and maintenance of products.
• Documentation & Reporting: Accurately document all service activities, including installations, repairs, and maintenance, ensuring that service reports are submitted in a timely manner.
• Management Tools Management: To maintain and manage all tools, test equipment, parts, and assets.
• Product Testing & Validation: Assist with testing equipment functionality and performance to meet required specifications, as well as validate system installations.
• Spare Parts Management: Coordinate with the spare parts team to ensure availability of critical components for repairs and maintenance tasks.
• Compliance & Safety: Adhere to company and regulatory safety standards during installation, maintenance, and repair work.
• Continuous Learning: Stay up-to-date with latest products and industry trends to enhance service delivery.

Qualifications & Skills:

• Diploma or Degree in Mechanical, Electrical, Electronics, or Mechatronics Engineering (or related field) with HVAC certification is a plus.
• At least 1-3 years of relevant experience in equipment installation, maintenance, or repair, preferably in the environmental simulation or testing industry.
• Strong technical knowledge in electrical systems, refrigeration technology, and mechanical processes.
• IT competency in Outlook, Teams, SharePoint and OneDrive and Microsoft Office 365, especially Excel.
• Familiarity with PLCs and control systems is a plus.
• Willingness to travel locally to customer sites.

Our client is a well-established MNC, market leader in the Oil and Gas industry. They are looking for a Project Executive to assist their team for the next phase of their business. They are located in the North– easily accessible.

Responsibilities

• Ensure timely delivery of products and supplier documentation.
• Manage post-sales contact for project order status inquiries and maintain customer relationships in Asia market.
• Monitor supplier performance and expedite to meet delivery deadlines.
• Ensure suppliers meet product specs and packaging requirements. Assist in resolving non-conformance issues.
• Work with internal teams to ensure suppliers comply with purchase order terms.
• Keep suppliers informed and provide updates on progress, milestones, and delivery schedules.
• Prepare reports on supplier progress, challenges, and solutions.
• Travel to supplier sites as needed to verify progress and delivery.
• Expedite materials for sales orders and update records as per process.
• Submit monthly reports and report any process deviations.
• Assist with inspection planning and coordination.
• Manage project order documentation.

Requirement

• Min Diploma in Engineering or Supply Chian Logistics
• Min 2 - 3 years’ experience in oil & gas, chemical or industrial plants.
• Experience in Order processing, supply and delivery
• Able to read simple PO, technical specifications and data requirements.
• Knowledge in shipment incoterms and facilitating process will be added bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our Client

• Well established financial institution

Highlights

• Competitive salary (basic pay, allowance and commission) and attractive benefits
• 1 to 1 mentorship and on job training provided.
• Opportunity for career progression to managerial role

Responsibilities

• Provide excellent financial advice based on clients’ individual needs and recommend on products accordingly.
• Establish good relationships with clients.
• Attend in marketing event and roadshow for customer acquisition.
• Provide efficient and good after sales services.

Job Requirements

• Degree/ local diploma holder with aggressiveness and helping people in achieving financial goal.
• Good interpersonal and customer service skills

Interested Applicants, please click on Apply NOW or email your latest cv to joey.chan(at)paradigmrecruitment.com.sg.

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R22110985

EA License No: 21C0434