Total 17,223 service operations manager job vacancies in Customer Service category in Singapore

• Attend to patients enquiries.
• Scheduling and registering patients for appointments.
• Providing assistance to patients.
• Handle feedbacks and complaints.
• Other duties as assigned by superiors.

Job Requirements:

• Min. GCE 'N' / 'O' Levels and above
• Relevant experience will have an added advantage

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Description & Requirements

· Ensure that phone call enquiries are promptly answered.

· Answering phone calls in a professional manner and routing the calls, as necessary.

· Taking down phone numbers of the enquiries and allocating them to the sales consultants to follow up.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

WE ARE LOOKING FOR A FOH Service Crew to join our family! Join us if you enjoy working in a young and vibrant environment and is passionate in the service industry!

Main Job Scope:

- Provide menu recommendations for customers based on their preferences

- Manage and operate various technology devices. Eg: self ordering QR, delivery platform devices.

- Assist customers with manual ordering

- Provide feedbacks to management to guide marketing strategies

- Assist in promotion of business through simple content creation/curation on social media platforms

- Enhance overall service and dining experience

Full-time: 5 days, 44 hours work week

Work Schedule:

Morning Shift: 8am to 6pm with 1 hour's break

Off Days: Tuesdays and 1 rotating day

Job requirements:

• You are passionate about customer service
• You are someone who is full of energy and customer-oriented
• You are able to work independently

Benefit:

- Subsidized staff meal

- Annual & PH leave

- Birthday leave

- Insurance

Drop your resume to WhatsApp @ 93834319 - Ling for an interview =)

Responsibilities:

• Working and communicating with various stakeholders and team members on patients' requests and changes to bed assignment.
• Using of the Bed Management System to search and assign beds to patients in accordance to set protocol, policy and procedures
• Collating, analysing and submitting of statistical reports on a timely basis

Requirements:

• Minimum Nitec/ Diploma cert in any field of study
• Entry level - no related exp needed, training provided
• Possess some customer service / admin experience would be advantageous
• Open to work 3 shift preferred

*We regret to inform that only shortlisted candidates will be contacted*

Interested candidates please send your resume to:

[email protected]

Subject: Patient Service Associate

Recruiter's Ref Code: #HWX

EA Personnel No: R1552331
EA Personnel Name: Kate Leau Wei Xuan
Company Registration Number: Recruit Express Pte Ltd (99C4599)

This recruitment effort is in collaboration with e2i

What the role involves:

• Responsible for facilitating and managing activities involving cross-border/Domestic transportation operations, partnership and projects.
• Familiar with custom (Malaysia and Singapore) requirements, import and export procedures
• Sourcing for rates from service providers as per the sale/customer's enquiry.
• Checking with Malaysia counterpart on their status as a declaring new customer in Malaysia or liaising with Malaysian customers or their declaring agent on the Malaysian customs procedures.
• Submitting the selling rate to Singapore customer.
• Coordination with Malaysia counterpart on Sales lead from the destination.
• Looking into all aspects of customer's requirement/problem solutions to handle their shipments
• Cross border trucking (CBT) billing & preparing of reports for internal &external customer.
• Generation of cross border road freight (CBRF) reports.
• Any other duties as assign from time to time.

Required Qualifications, Skills & Experience

1. Min 'O' Level
2. 1 years of experience
3. Computer literacy,custom regulation,cross border operation, communication skill
4. 1 year experience
5. Microsoft office, Email, WMS

Service Technician
Salary Range: S$1,700 - $2,500 + allowance
Working Location: Tai Seng
Working hours: Mon - Fri (8.30am - 5.30pm); Sat (9.00am - 12.30pm)

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements
-Completed Secondary School or NTC 2/3 Trade Certificate in Mechanical/Electrical or related.
-Minimum 1-2 year experience an advantage.
-Training will be provided. Technician background are welcomed.
-Possess Class 2B & with or without own bike.
-Able to commence work in short notice

Jobscope

• To Service/ repair banking equipment , paper shredders
• Ensure proper maintenance of machinery and equipment
• Compliance with regulatory guidelines and requirement

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Service Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Field Service Engineer (MNC, Medical Electronics, 4.5K basic + 1.2K allowance)

Company highlights

· Good Employee benefits and Transparent career progression

· Full time opening with Job stability for long-term career growth

· Working Location: Office at East. Travel Singapore Island wide

· Working hours: Mon to Fri office hours, 24/7 standby needed

· Benefit: Standby allowance + AWS + VB

Main Duties

· Perform preventive maintenance (PM) and corrective maintenance (CM), and troubleshoot medical devices.

· Provide service to ensure a high level of customer satisfaction.

· Perform standby duties on a weekly basis according to the roster.

· Provide leadership, guidance, and mentorship to newcomers if needed.

Requirements

· 2 years or above of working experience in medical device/ technical support/field service handling biomedical equipment, medical devices, or IT support.

· Flexible with standby duties.

· Diploma or higher in any engineering field.

· Team player and able to work with minimal supervision.

If you are interested in this opportunity, submit your application now to [email protected] find out more about this position. Thank you.

Chen Hsiu Wen (Winnie) | Personal Reg No: R1980765

Manpower Staffing Services (S) Pte Ltd | EA License No: 02C3423

Service Technician
Salary Range: S$1,700 - $2,500 + allowance
Working Location: Tai Seng
Working hours: Mon - Fri (8.30am - 5.30pm); Sat (9.00am - 12.30pm)

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements
-Completed Secondary School or NTC 2/3 Trade Certificate in Mechanical/Electrical or related.
-Minimum 1-2 year experience an advantage.
-Training will be provided. Technician background are welcomed.
-Possess Class 2B & with or without own bike.
-Able to commence work in short notice

Jobscope

• To Service/ repair banking equipment , paper shredders
• Ensure proper maintenance of machinery and equipment
• Compliance with regulatory guidelines and requirement

Job Purpose:

Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be

responsible for assessing their call quality and providing feedback to attain maximum

customers’ satisfaction. Your goal is to achieve excellent performance from your team that will

bring sustainable business growth.

Job Description:

 Assist in the formulation of KPIs targets for individuals and teams

 Assist in training new call centre agents and ensure agents are well prepared for their calls

 Develop training documents that supports call centre operations

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

We are hiring Temp Customer Service Admin to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

• Provide post-sales interface with customers either by telephone, emails or face to face
• Issue sales quotations for standard and routine test and inspection services
• Collate, verify and evaluate all test samples related information in accordance to test specification
• Coordinate and communicate with customers and operations on test schedules, test samples delivery and collection
• Monitor and track workflow to meet customers timeframes and committed test schedules
• Prepare standard test reports
• Monitor payment status upon releasing of test reports
• Upload test reports and required documents onto portal
• Respond promptly to customer inquiries and handle and resolve customer complaints
• Direct requests and unresolved issues to designated resource

Job Requirements:

• Min A levels or Diploma holder
• Able to commence on short notice

All Interested candidates are invited to email your resume in MS Word format to:
[email protected]

Please include your full working experience, education background, notice period, expected salary.

Natalie Chew Shi Qian

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

- Prepare basic, washing, peeling, chopping and cutting raw items

-Prepare hot and cold beverage and take orders from customers

- Rearrange walk chiller and freezer raw materials based on FIFO

- Conduct pre-cooking checks on raw materials

- Prepare raw materials for the next meal

- To ensure all raw materials are labeled and dated

- Provide quality service if serving is required

- Collect and test food samples

- Adhering to kitchen or work station's food handling Standard Operating Procedure

- Ensure the kitchen/work stations surrounding areas are cleaned properly

- Handles all equipment and utensils the proper way and clean as you go

- Track, record and replenish inventory as needed

- Suggest improvement activities across workstations

-Cashiering duties

- Other work scope as required by business needs

Location: Inside Jewel Fairprice

Whats app/call- 81880535

Attained Basic Food Hygiene is an added advantage or training will be provided for those without the certificate

Location: Inside Jewel Fairprice

Whats app/call- 81880535

We are hiring Contract Patient Service Associate to be outsourced to many reputable healthcare organisations!

Job Description:

• Perform reception attend to enquiries and feedback
• Registration for visitor and update visitor details accordingly
• Schedule/booking appointment and follow-up with patient
• Collection of payment and proper account of transaction
• Ad-hoc admin duties

Requirement:

• Customer service in healthcare experience will be advantageous
• Min. commitment of 3 months to long term

Interested applicants, send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Customer Management:
  • 
    
  • Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.
  • 
    

• Assist as needed in drafting contracts for suppliers in collaboration with Strategic Partnerships.
• Assist our Customs Manager in ensuring compliance with customs and transportation regulations.
• Coordinate and oversee retrofit campaigns in collaboration with the technical department.
• Travel on a regular basis is anticipated to be around 30%.

Requirements:

• Degree in Supply Chain Management or equivalent
• At least 3 years of experience in Aerospace industry.
• Proficient in MS Excel and SAP.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Location : Pasir Ris

Time need to onboard: Oct 2024

Salary: $4,000-$6,000

Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• min 2 years in teaching position certify as L2 by ECDA

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Job Info:

• Basic $2,150 + Flexi Allowance $25 + $180 Allowance)
• Islandwide
• 6 Days work week / 7am - 3pm OR 3pm - 11pm

Description:
• Process customers' orders and cashiering duties
• Food preparation and Coffee Making
• Clear plate and tables after customers have consumed the food
• Wash up the dishes and cups that were used by customers

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)

EA Personnel Name: Felcia Ang
EA Personnel No: R22109905

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Main Objective

• To ensure high level of Customer Service efficiency is achieved and maintained within all areas of Region Asia, as well as increased Customer Service delivery to customers.
• Promote and encourage cooperation and team work within the Areas, Regions and between departments in order to bench mark and adopt best practices.

Function and Duties

• Develop, monitor and analyze Customer Service Key Performance Indicators (i.e. Quality Promise) for the Areas and drive / provide recommendations for improvement measures
• Support the improvement of customer defined benchmarks in the Areas
• Support the regional Customer Service management with the implementation of process improvements/changes
• Ensure timely information for Areas in regard to trade specific requirements and restrictions
• Define and develop quality promises and digital targets, including customers in cooperation / consultation with the Areas
• Support of documentation management and processes linked to documentation performance
• Ensure Area’s receive appropriate technical performance and customer service training
• Provide regular recognition and constructive feedback to Areas as and when required
• Ensure Hapag-Lloyd’s day to day customer service transactions are handled in a timely, accurate, and professional manner.
• Continually review and upgrade procedures to enhance the level of service provided to external and internal customers. Promote work process simplification initiatives.
• Implement standards and procedures to ensure Areas are providing timely, accurate and courteous responses to customer’s inquiries.
• Assist Area staff in solving problems by providing facilitation, support and arranging appropriate training.
• Develop an effective working relationship with the BSD department to jointly review and develop improvements in Customer Service processes. Job Description 2011
• Visit key accounts to solve problems, facilitate improvements and provide support for Sales as and when required
• Other duties as required from time to time as appropriate within the organization.

Additional Responsibilities:

• Promote ideas for work process simplification
• Actively promote and participate in a customer focused team environment.
• Provide cover and assistance to other roles when staff are unavailable
• Other duties as required from time to time as appropriate.

Qualifications and Requirements

• Tertiary education, preferably in Business/Commerce with excellent working experience in Customer Service required
• Knowledge of HL Business Systems / Process knowledge and experience required
• Good project management skills with emphasis on successful project completion
• Ability to handle multiple priorities and work under pressure
• Ability to develop solutions together with internal parties
• Excellent analytical and trouble shooting skills
• Strong Communications
• Windows Office software including Word, Excel and Powerpoint

What you will be working on

Compliance Audit Management:

• Work with appointed auditor(s) to evaluate compliance with ICT policies and standards.

• Identify compliance gaps and collaborate with relevant teams to ensure timely remediation.

• Governance and Remediation Tracking:

• Keep track of audit and security remediation efforts, ensuring all actions are documented and completed within set deadlines.

• Oversee the management of security incidents and vulnerabilities, ensuring they are appropriately escalated and addressed.

Communication and Reporting:

• Facilitate clear and effective communication between different teams for the purpose of management reporting.

• Compile and analyze data from various sources to produce reports on compliance, security, and incident analysis for management review.

What we are looking for

• Experience in ICT compliance, audit, or a similar role.

• Familiarity with government ICT policies, standards, and procedures.

• Strong analytical skills, attention to detail, and the ability to manage multiple tasks and projects.

• Excellent communication and interpersonal skills, with a commitment to continuous learning and improvement.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

Job Responsibilities:

• Reporting to Service Administration Manager and providing full administrative support to the Operations Department.
• Handle Life raft service jobs and global hire jobs.
• Assist in producing of service reports.
• Prepare input for invoicing through designated system and generate Purchase Order through designated system.
• Prepare delivery documents for delivery/exchange on life raft order.
• Register service-related orders, produce service certificates & price specifications.
• Correspond with agents & clients regarding operational requests/ issues and work closely with the team to promptly investigate and resolve complaints/problems.
• General filing and weekly progress invoicing and closing of the orders.
• Closure of the order within 3 to 4 days upon receiving of purchasing Order and issuance of the re-inspection certificate.
• Assist in monthly overtime compilation and submission for Technicians for the Department.
• Responsible for general departmental correspondence, sorting and departmental filing
• system.
• All other administrative tasks as assigned by superiors.

Job Requirements:

• GCE A level, NITEC/Higher NITEC or Diploma in Logistics/Supply Chain Management/
• Maritime Business or similar discipline.
• At least 2 years of relevant experience in the shipping, marine or related industry.
• Passionate about customer service role and ability to work with minimal supervision.
• Possess a high level of integrity and able to work under stress and deliver work schedules.
• Able to meet deadlines through good time management and allocation of priorities
• Strong interpersonal understanding with an awareness of different cultures within the customer base, team and organisation
• Good English Communication skills (writing and speaking).
• Proficient in Microsoft application.
• Good communication skills with the ability to communicate on all levels
• Ability to systematically work independently and in a team.
• Immediate starter preferred

We are HALAL resturant, located island wide!

JOB SUMMARY

Prepare and serve food, process customer payments, taking orders, and provide excellent customer service.

RESPONSIBILITIES & EXPECTATIONS

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain store condition and visual merchandising standards.
• Serving of food and drinks
• Assist customers in enquires.
• Ensuring stock levels are well maintained.
• Ad-hoc duties as assigned.

REQUIREMENTS:

• No experience required.
• Good communication skills.
• Positive attitude and friendly.
• Team player.
• Willing to work weekend and holidays.

Keep the outet and floor area clean and neat.

Learn and be familiar with service operations

Cashier duties

Provide excellent customer service

Introduce sales products and current promo over cashier counter

Requirements:

Able to work on weekends and PH

EA License No: 19C9611

EA Personnel Reg No: R1761270 Tracia Ling Qian Hui