Total 17,390 service operations manager job vacancies in Customer Service category in Singapore

• Conduct on-site servicing and troubleshooting of drinks dispensers and vending machines.
• Perform preventive maintenance on dispensers and drinks vending machines.
• Proactively support other ad-hoc tasks as assigned.

Requirements:

• Possess a valid Class 3 Manual Driving License (Company vehicle provided - Not able to drive home)
• Ability to work under pressure in a fast-paced environment.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Your Role
We are looking for an experienced Automation Solution Manager (Warehouse Automation/ASRS/ Conveyors System/WMS) to manage and oversee the implementation of automation solutions across multiple warehouses. To ensure machines perform at optimum conditions, minimal disruption to operations, and to timelines and budgets. To develop strategy for warehouse automation aligned with the Supply Chain Department goals. To liaise with different departments and achieve KPIs to measure the performance of automated systems and operations. To implement improvements to enhance efficiency, accuracy, and cost-effectiveness. Training staffs for new automation system and stay updated on emerging technologies and trends in warehouse automation for further enhancements

What Will You Do

• To manage and oversee the implementation of automation solutions across multiple warehouses.
• To ensure machines perform at optimum conditions, minimal disruption to operations, and to timelines and budgets.
• To develop strategy for warehouse automation aligned with the Supply Chain Department goals
• Liaise with different departments and achieve KPIs to measure the performance of automated systems and operations
• To implement improvements to enhance efficiency, accuracy, and cost-effectiveness.
• Training staffs for new automation system and stay updated on emerging technologies and trends in warehouse automation for further enhancements

What Do We Want

• At least Degree & above in Automation/ Mechanical / Electrical or Electronic equivalent qualifications.
• Min 8 years & above of experienced in with warehouse automation technologies, such as robotics, automated storage systems, conveyor systems, WMS, and IoT devices.
• Have hands-on experiences in the implementation, maintenance of automation systems in warehouse settings.
• Strongly knowledge of warehouse automation technologies and understand emerging trends and innovations in the field of warehouse automation.
• Understanding of budgeting, cost analysis, and ROI calculations related to automation investments and to achieve maximum ROI on automation solutions.
• Have experiences in guiding installation, debugging and renovations

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$10K + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

About the role:

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each. Oversee the day-to-day operations of the service delivery team
• Ensure timely delivery of services and maintain high levels of customer satisfaction
• Manage the team's performance and provide guidance and support as needed
• Collaborate with other teams to ensure seamless integration of service delivery solutions

Your background:

1. Service Delivery: Advanced proficiency in managing and optimizing service delivery processes.
2. Business Operation Management: Expertise in overseeing and improving business operations.
3. Operational Excellence: Knowledge of best practices to drive continuous improvement.
4. Delivery Excellence: Proven ability to maintain high standards of service delivery.
5. Performance Management: Experience in managing and enhancing team performance.
6. Customer Satisfaction: Commitment to maintaining high levels of customer satisfaction.
7. Team Leadership: Strong leadership skills to guide and support the team.
8. Collaboration: Effective collaboration with other teams for seamless integration.
9. Problem-Solving: Strong analytical skills to address and improve operational issues.
10. Communication: Excellent communication skills for interaction with stakeholders.
11. Adaptability: Flexibility to adapt to changing priorities and demands.

EA License Number : 11C4879

Responsibilities:

• Provide technical support and expertise.
• Diagnose and troubleshoot issues.
• Perform on-site inspections and assessments.
• Collaborate with customers to develop and implement solutions to technical problems.
• Conduct testing, calibration, and maintenance.
• Create and maintain documentation, including technical manuals and troubleshooting guides.
• Provide training and guidance to technicians and junior engineers.
• Ensure adherence to safety regulations and industry standards such as ISO standards, WSH regulations and Safety Management.

Requirements:

• Diploma in Electrical Engineering or equivalent.
• At least 1 – 2 years of working experience in a similar capacity.
• Prior knowledge of ACMV installation or background in ACMV industries is preferred.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Processing of incoming jobs documents.
• Data entry for amendments and insertions in SAP for incoming jobs.
• Creation of new jobs in SAP.
• Creation of monthly reports as necessary.
• Daily staff attendance recording.
• Monthly staff utilisation report in Excel & data entry in SAP.
• Management of office & pantry supplies & PPE inventory & deliveries including communication with vendors & escorting for base entry.
• Other general office admin tasks

Requirements

Academic Qualification Required

• Diploma (Any relevant discipline).

Technical Knowledge/Skills/Competencies

• Have good knowledge of Microsoft Office apps.
• Able to use Microsoft Words and Outlook email proficiently.
• Able to create, maintain records & submit reports using Microsoft Excel.
• Preferably with good knowledge of SAP usage & data entry or any other database system.
• Must be able to work independently to complete assigned tasks.
• Dedication to work.
• Willing to put extra effort and work OT to complete tasks on time when required.

Zenith Infotech (S) is a Tech Recruitment firm, 27 years now supporting our clients from the government agencies and also reputable corporate companies.

Currenlty, we are assisting one of our clients to look out for Service Delivery Operations Lead, 12 months contract, renewable.

Job Scope :

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery
• Excellence with advanced proficiency in each. Oversee the day-to-day operations of the service delivery team
• Ensure timely delivery of services and maintain high levels of customer satisfaction
• Manage the team's performance and provide guidance and support as needed
• Collaborate with other teams to ensure seamless integration of service delivery solutions

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Location: West

Responsibilities:

• Repair and overhaul pumps
• Hands-on troubleshooting, service and minor repairs
• Prepare service reports
• Packing and verification of incoming shipments
• Maintenance of workshop machines and equipment
• Ability to use Internal Intranet System to source for technical information

Requirements:

• Minimum Nitec in Mechanical Engineering /equivalent qualification
• Preferably 2-3 years of working experience in pumps/industrial equipment

Interested candidates who wish to apply for the advertised position, please click "apply now" or email us an updated copy of your resume in MS Word format.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd
EA License No : 01C4394 | WONG YE XUEN | Reg No: R23117989

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

✔ Working location: Changi South

✔ 5 days week 8am - 5.30pm

✔ Salary: up to $2,600 basic

Job Duties:

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Requirement:

• Minimum GCE ‘N’ /’O’ Levels or ITE Certificate
• At least 1 year experience in Customer Service
• Experience in shipping / logistics
• Proficient in Microsoft Office

EA Personnel Registration Number: R1433735

EA License no: 19C9611

• Address customer inquiries/complaints via phone/email/fax and ensure appropriate actions are taken and followed through.
• Create and issue quotations/charges for customers, as part of Job Order Processing (JOP).
• Coordinate with subcontractors, customers, and relevant authorities/parties to ensure services are completed within the specified timeline and meet customer satisfaction.
• Organize completed service reports and ensure thorough documentation, uploading them to the SMS system
• Prepare shipping documentation for items to be delivered to customers.
• Manage air ticket reservations and bookings.
• Gather and provide materials/parts for subcontractors or Technicians/Engineers.
• Initiate purchase requisitions for accessories, installation materials, or parts needed for projects/service jobs.
• Maintain organized records of work schedules, filing systems, and documentation.
• Ensure all records and documentation are well-kept and orderly.
• Coordinate and manage schedules for projects and service tasks for all service personnel.
• Handle warranty claims for equipment.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Descriptions:

• Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
• Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
• Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
• Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepares and reviews contract terms and conditions
• Presents the proposal to the customer.
• Other relevant duties as assigned

Requirements:

• Diploma to Bachelor's degree in engineering with at least 2 years’ relevant sales experience
• Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Ability to read, analyse, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Driven to delight the customer with options/offerings to meet their needs.
• Is willing to learn new options/offerings and upgrade their skillset to better serve customers

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

Electrician / Service Technician

Working Day: Monday - Friday 8.15 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2000 – 2500 (Depends on Experience)

Job Responsibilities:

• Able to interpret electrical systematic drawings
• Able to perform basic Electrical, Equipment troubleshooting
• Installation of Electrical Wiring
• Able to do general Building Maintenance works
• Other ad-hoc duties as assigned

Job Requirements:

• With experience in electrical control panel wiring will be an added advantage
• Understand electrical schematic diagram.
• With NITEC / Diploma in Electrical or Electronic is preferred.
• With class 3 driving license is added advantage.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description:

• Provide timely and effective assistance for order processing through call center hotline, email, and sales order channels.
• Accurately and promptly input orders into the system.
• Ensure orders received via hotline and email are processed promptly and accurately.
• Communicate critical information such as urgent delivery requests to the delivery department and follow up until completion.
• Adhere strictly to procedures for processing items with sales restrictions, orders requiring price approval, and other specified requirements.
• Offer administrative support as needed, including filing, data entry, and document retrieval.
• Perform any additional duties as assigned.

Requirements:

• Minimum Diploma
• Good verbal, communication and interpersonal skills
• Call centre experience or experience in customer service/customer support role are advantageous

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Provide receptionist and cashiering duties
• Ensure accuracy of clinical data entry into the computer system
• Carry high level of customer service
• Attend to phone calls, coordinate appointments, and other administrative duties
• Assist and chaperone for examinations
• Be competent and efficient with insurance claim processes

Requirements:

• Minimum Polytechnic Diploma, GCE A/O qualification
• Experience in clinic setting and customer service will be advantageous
• Proficiency in Microsoft Office, Clinic support (Plato)
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment
• Must have experience with insurance claims

• Working Days: Monday-Friday 7.30am-5pm
• Working Location: Changi North Crescent (Company Transport at East Side)
• Interview location at admiralty
• Salary: $2300-$2800

Requirements:

• Education Qualification: Min. Diploma in relevant discipline
• At least 1 year of relevant experience in related field

Responsibilities:

• Manage the Precision Measuring & Test Equipment (PMTE) master list and Calibration Database
• Track and ensure PMTE inventory in database are up to date, with supporting documentations (calibration reports, certificates etc.)
• Scheduling of PMTE for calibration
• Collection of pre-calibration PMTE from designated cells/ locations
• Delivery of post-calibration PMTE to designated cells/ locations
• Providing regular interval notification to end user/ department leader for upcoming due items
• Coordination between business site and calibration integrator
• Packing of PMTE for local/ overseas shipment
• Process shipment/ PR/ PO documentations for calibration, using ESA form system and SAP, and coordination with ESA departments
• Update inventory records (IN/ OUT) when PMTE is sent out for calibration and received from calibration
• Ensure calibration reports are accurate and meet PO requirements
• Archival of calibration reports (including cover letters, record of measurements etc.) into database
• Report to HQ

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Summary:

· Basic up $5,500 + AWS + VB

· 830am to 530pm (Mon to Fri) ; 830am to 1230pm (Sat)

· Both position Alternate half Sat upon confirmation

· Yio Chu Kang

Job Responsibilities:

· Receiving the instruction from the Director / Team Manager (Operations).

· Be responsible for supervising all onsite staff and all service providers of the Management Corporation to ensure that they carry out their duties and responsibilities properly and efficiently.

· Be responsible for running management corporation meetings, taking action for issues arising, including meeting contractors on site and liaising with owners and tenants.

· Must implement, if necessary, corrective action to ensure the continuity of the firm’s corporate objectives.

· To maintain, develop information and communication with Council/Subsidiary Proprietors/Occupants of the Management Corporation and Head Quarters. Assist the Management Corporation to uphold the by-laws and make recommendations to Management Corporation for improvements.

· Keep the Management Corporation informed on all matters regarding the maintenance and management of the Estate and any changes of regulations relating thereto. Make recommendations with the approval or knowledge of the Director (Operations) to the Management Corporation for the improvement of the Estate.

· Prepare and thereafter convene the Council Meetings and General Meetings of the Management Corporation including drafting of budgets and cash flows and record minutes thereof.

· Attend to all correspondence, statutory notifications and enquiries on behalf of the Management Corporation .Liaise with contractors, solicitors, auditors and relevant government authorities.

· Attend to all complaints, queries and suggestions Ensure all necessary government licences and permits are applied or renewed on time Carry out the necessary audit of the inventory record according to the SOP of the company.

· Prepare or arrange for the preparation of specifications and documents for the calling of quotations. Administer contracts renewals and issue of contracts.

· Prepare and implement an overall planned preventive maintenance programme in the form of a maintenance work schedule and supervise and/or conduct regular inspections of the Estate.

· Supervise and ensure that all routine maintenance work and service contracts are properly carried out according to the terms and conditions of the contracts.

· Supervise to ensure that repairs and replacement works are carried out properly by the contractors, sub-contractors, specialist according to the terms and conditions of the contract and is empowered to issue minor work orders up to $500/- per item (subject to not more than 5 items per month) and certifying all work or purchases done.

· Implement and carry out arrears collections in accordance with the Arrears Management Procedures of the Company.

· Report to Director (Operations) for all matters of significance.

Requirements:

· Professional Certificate/ Diploma or Degree in Real Estate.

· Previous experience in managing condominiums, industrial or commercial buildings Good interpersonal, communication and leadership skills.

· Knowledge of Management Corporation Strata Title (MCST) and Building maintenance & Strata Management (BMSM) Act.⁠Excellent communication skills.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

Responsibilities:

• Creating a positive experience by welcoming and assisting clinic patients.
• Preparing patient files by obtaining personal and health information.
• Maintaining patient data records for evaluation and health insurance purposes.
• Performing minor diagnostic tests and procedures as directed by healthcare professionals.
• Promoting patient safety by maintaining a clean and hygienic environment.
• Mediating between patients and healthcare providers.
• Guiding patients through the clinic's various facilities and procedures.
• Setting up and stocking examination and procedure rooms.
• Sterilizing medical equipment and sanitizing designated areas.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?

Then come in and join our Singapore team as a Zone ASEAN P58 LDT Lead for Customer Service Finance - Order To Cash (OTC). We are seeking an experienced, dynamic and energetic Finance professional to join the Siemens Healthineers Zone ASEAN Team. The successful incumbent will support the Zone ASEAN P58 (New SAP) Project Team and Service Finance Teams in Countries in effectively implementing P58(New SAP). The role reports directly to the Head of CS Finance Zone ASEAN.

Your tasks and responsibilities:

• You will create and maintain detailed project plans for the area of responsibility – Customer Service Finance - OTC
• You will guarantee execution of deliverables on time with agreed quality.
• You will identify a contact person in each country for the respective functional area.
• You will become an expert of the current processes in scope in Countries.
• You will provide guidance to the countries and transfer know-how about the new templates to be used in data preparation and migration.
• You will represent the needs of the countries during Deployment phases.
• You will perform/facilitate/lead the data cleansing exercise in Countries.
• You will verify and follow-up on data quality for migration.
• You will support as data and process expert during the cutover hyper care phase.
• You will be supporting the key users in the countries in scope.
• You will be organizing change impact identification throughout the roll out deployment phases.
• You will attend knowledge transfer sessions conducted by Central Team Members & external Consultants.
• You will support with testing of the local design during user acceptance testing.
• You will support work Instructions/packages if required.

Tasks relating to Order to Cash including Revenue Recognition

• You will plan, organize, and execute data preparation activities.
• You play an active part in collecting OTC requirements during the scoping phase.
• You will prepare Local migration concept (country business specific cases)
• You will provide country support and guidance for all activities.
• You will be responsible for mapping activities (legacy vs target)
• You will be responsible for Pre/Post- load validation during ITC and support countries in User Acceptance Tests.
• You will check loaded data to the target system.
• You will provide support with RAR contract review.
• You will support Fin. reconciliation.
• You will collect change impacts and support countries.
• You will compare CA/CL values (legacy vs target)
• You will explain approach for financial reconciliation.
• You will establish understanding and expertise for the RAR tool.
• You will support countries in understanding and commenting on deviations, and presentation for official Fin Recon Meetings
• You will review and drive Fin Recon plans (ITC, UAT, PCUT)

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/en-sg

Your qualifications and experiences:

• You have a minimum of 5-10 years’ experience in Customer Service Finance role preferably in Healthcare Industry in ASEAN with exposure to SAP.
• You have exposure to Complex data consolidation & Balance Sheet clean up in a multinational environment.
• You have experience supporting change management activities and can drive continuous improvement projects.
• You have prior experience in similar SAP integration projects within ASEAN.
• You have successfully completed ACA, CPA, ACCA, CIMA or equivalent (preferred not mandatory).

Your personality and skills:

• You possess sound technical accounting (IFRS) knowledge to interpret and apply guidance in the context of the business scenario.
• You have excellent problem solving and analytical skills with the ability to understand complex situations quickly and explain to others.
• You have strong communication skills in English, both verbal and written. Other languages would be a bonus.
• You can communicate professionally in a variety of scenarios to both internal and external stakeholders.
• You can explain financial concepts to non-financial managers.
• You are a self-starter with the ability to work independently and proactively.
• Working Location: Singapore

Our global team:

We are a team of 71,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

CubePay has an immediate job opening for "Field Service Technician" in Singapore. This crucial position provides round-the-clock technical support to our valued customers. Our customers are retail merchants in Singapore that depend on our digital payment devices to accept cashless payments. If you like to solve tech-related challenges for customers and be part of a team trusted for its service excellence, here is a unique job opportunity.

About the Job

The Field Service Technician is a vital member of the Technical Support Team, responding to customer requests for on-site attention, from training, installing, upgrading, and solving technical issues and ensuring a high level of merchant satisfaction.

What's in the Job

• Whenever a new merchant signs up to CubePay's digital payment service(s), you are required to help the merchant get started, from training, guiding, installing, setting up, and upgrading payment terminal devices - hardware, device software, and related networks.
• You will be on standby to respond to merchants requesting on-site technical support.
• You will be required to make scheduled visits to merchants to troubleshoot, solve their technical problems, as and when required.
• Finally, you will be required to send your service reports so we are able to continue to monitor and improve the quality of our customer support.

The Candidate

• You must have at least an ITE NITEC vocational qualification, its equivalent and/or higher.
• Valid Singapore Class 3 driving license.
• Possess beginner to intermediate consumer IT, hardware, software, and system networking knowledge.
• Comfortable in setting up and installing consumer smart devices (such as your smartphones, home networking routers, and WIFI, etc).
• Able to be put on standby duty, including weekends and public holidays.
• An independent problem-solver, pleasant personality, communicates well with customers, and a team player.

Compensation and Benefits

We will offer a competitive compensation package to the right candidate, including a basic salary and standby allowance, medical benefits, on-the-job training, and perks.

To apply, please click the below link:

https://careers.cubepayment.com/jobs/Careers/616675000001438080/Customer-Care?source=CareerSite

CubePay Candidate Data Protection Notice:

https://www.cubepayment.com/candidate-data-protection-notice

Role: Service Delivery Operations Lead

o Service Delivery

o Business Operation Management

o Operational Excellence and Delivery Excellence

· Responsible for overseeing the day-to-day operations of the service delivery team.

· Manage the team's performance and provide guidance and support as needed

· Ensure timely delivery of services and maintain high levels of customer satisfaction.

Collaborate with other teams to ensure seamless integration of service delivery solutions

If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Responsibilities:

• Perform maintenance and repair tasks on various equipment and machinery.
• Diagnose technical issues and provide solutions to ensure efficient operation.
• Conduct routine inspections to identify potential problems and prevent breakdowns.
• Install and set up new equipment according to specifications.
• Collaborate with team members to complete service tasks within deadlines.
• Maintain accurate records of service activities and performed repairs.
• Adhere to safety protocols and guidelines at all times.

Requirements:

• Diploma or Nitec in Electrical Engineering or equivalent.
• At least 1 year working experience as a service technician preferred.
• Strong technical knowledge and troubleshooting skills.
• Ability to read and interpret technical manuals and diagrams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Work Hours

As a Centre Manager, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday Celebration
• Team Bonding Activities
• Exclusive staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive staff discounts with various participating merchants

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Description

Culina at COMO Dempsey is hiring Service Leaders to give a warm reception and ensure guest satisfaction at all times.

Responsibilities:
• Welcome guests, attending to guests arrivals and departures
• Handling guest complaints and concerns in an efficient and timely manner
• Coordinating and multi-tasking job duties in a busy bistro environment
• Understand and comply with all policies, procedures, standards, specifications, guidelines in service
• Achieve company objectives in sales, service, quality, appearance of facility cleanliness
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
• Manage daily reservation system together with call centre team. Keeping track of all guest needs and requirements
• Efficiently maximize seating of Dining Room and fully handles service for a section of the restaurant
• Ensure all menu (food, beverage, wine list) are in good and presentable condition
• Support safe work habits and a safe working environment at all times
• Perform other duties as directed by the Restaurant Manager

Requirements:
• Candidate must be a Singaporean with at least GCE 'O' level certificate or Professional Certificate/NiTEC in Hospitality Services
• Food and wine knowledge an advantage
• Customer service oriented with a positive mindset
• Nice presentation and English communication skills are a must
• Good team player with a desire to learn

Benefits:
- 5 days work week shift hours (44 hours per week including Sun and PH)
- Sales target incentives, 16 days annual leave, medical & flexi wellness plan, staff card benefits

Interested applicants please email your resume to us indicating salary expectation.

(No work pass quota available)