Total 18,052 service operations manager job vacancies in Customer Service category in Singapore

Duration: 2 months
Salary: Up to $2.3k
Work rotating shifts, on weekends and public holidays. (5 day work week) AM shift - 9.30am to 7pm; PM shift - 12.45pm to 10.15pm

Responsibilities
•Oversee the day-to-day operations of Concierge Counter
•Attend to customer enquiries & feedback
•All other matters relating to Customer Service and Concierge Counter

Requirements
•Min 1 to 2 years relevant experience in customer service, experience in hotel/airline industry is advantageous
•Proficient in MS Office suite, especially Microsoft Excel
•Able to start work immediately

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Giving assistance to the administration department.
• Respond to daily estimates, quotations and queries from clients.
• Manage sales requests by confirming delivery dates and stock availability.
• Drafting purchase orders, delivery orders, and sales orders.
• Updating and filing the maintenance database and documentation.
• In charge of the maintenance helpline and guaranteeing all concerns and complaints are handled quickly.
• Organizing team maintenance routines.
• Coordinating servicing needs with clients and the maintenance team.
• Support the creation of contracts and quotes for clients' maintenance services.
• In charge of distributing survey forms and gathering data.

Requirements:

• Professional Certificate or NiTEC in Engineering or its equivalent is required.
• Minimum of 2 years of relevant work experience.
• A junior executive with expertise in administrative support or clerical work would be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

12 hour shift work required !!

Location: Yishun/Ubi/Tanjong Pagar

One day off weekday and one day of weekend, need to work morning afternoon night shifts

Salary: Up to $2.5k

Job Description:

•Telephone/Email Coverage

Answering calls and responding to inquiries.

Reminder calls for appointment confirmation and rescheduling appointments.

•Registration

Schedules appointments and enters appointment date and time into computerized scheduler with a high rate of accuracy.

Check for insurance coverage and intention to use insurance or government subsidies such as CHAS.

•Collection

Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.

•Clinic Administration

•Financial and Product Counselling

Job Requirements

- Min A/N Level/Nitec

- Min 1 year of Customer Service Experience

- Able to start work immediately

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Able to start work immediately

Interested candidates please send a copy of your resume to ivy.yong@recruitexpress.com.sg

Ivy Yong Shi Mei
R2198995

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Administration Officer

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $2000 - $2500

Overview:

The Administration Officer is responsible to provide quality customer service to stakeholders, administration support to staff.

Job Duties:

• Dealing with enquiries from students and the general public via telephone, voicemail, fax, email and in person in a timely and professional manner
• Providing appropriate responses, services or referrals and reporting of enquiries to relevant staff where appropriate
• Provide accurate information and assistance to all stakeholders
• Assist with the processing of correspondence in a timely manner as required
• Contribute to the most effective and efficient management of resources by maintaining appropriate manual and computerised records and data bases i.e. electronic filing system
• Maintain stationery supplies and office inventory including ordering and reconciliation of accounts
• Manage freight, courier deliveries and reconciliation of accounts for these activities
• Collection and postage of mail
• Manage season parking for staff and reconciliation of accounts for these activities
• Organise office events and catering for office functions and meetings as required
• Be responsible for staff amenities i.e. Board Room, Pantry etc.
• Provide word processing and data entry support
• Assist with processing all student receipts
• Other General Duties as required

Job Requirements:

• With Diploma in Business Administration / relevant discipline
• With relevant customer service experience is added advantage
• Proficiency in Microsoft Office Suite skills i.e. Word, Excel, PowerPoint, Outlook

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Science & Laboratory Operations

• Maintain resources and apparatus in 2 Science laboratories.
• Liaise with teachers on the coverage of syllabus for the preparation of the laboratories
• Prepare the resources and apparatus related to Science experiments for the 2 laboratories and the 4 mobile lab carts
• Monitor the usage of the laboratories and report the usage to the HOD/LH
• Maintain a loaning system for desk-copies and teaching resources for 4 levels of Science classes.
• Assist in the setting up, clearing and cleaning of demonstration apparatus.
• Replacement of broken equipment from stock and be responsible for all equipment used in the teaching of science
• Keep a stock book and breakage record and to indicate necessary replacements
• Check and replenish the first aid kits in the 2 laboratories Prepare an inventory of stocks annually
• Perform any other related duties as and when assigned by the HOD (Science)
• Assist teachers when conducting practical lessons and tests in ensuring sufficient equipment for the pupils during the practical lessons and tests.
• Basic maintenance of Science garden

Office Administrative & Operations Support:

• Support school administrative and operations matters. Eg. Office Front Desk Operations, setting-up support for school events/activities, buying of stamps and posting letters, sorting and distributing bulletins/notifications to teachers or classes, etc.
• Perform any ad-hoc duties assigned by Principal, Vice-Principals, Administration Manager and Operations Manager.

Contract Period:

From 1st April 2024 to 31st March 2025 with option to extend for another one year, i.e. from 1st April 2025 to 31st March 2026

Working Hours:

• Mondays to Fridays: 7:00am to 4:30 pm, inclusive of 1hr lunch break
• Saturdays, Sundays and gazetted public holidays are off days.

Interested candidates can send your resume to [email protected] for faster reach

We are looking for a Contract - Long Term Patient Service Associate to outsource to our healthcare clients.

• Perform registration, billing and payment collection, and aid in prescription processing
• Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly
• Assist in training of staff on registration, payment collection and billing procedures
• Maintain timely and accurate records of patients’ information
• To assist healthcare staff in maintaining cleanliness of work area
• Support medication delivery operations by sorting and accounting for delivery parcels
• Perform any other duties as assigned by the supervisor / Head of Department
  
  Job Requirements:
  
• Min N / O / A Lvl / Nitec
  
  All qualified applicants, please send in your resume to:
  [email protected]
  
  Nicole Ang (Outsourcing Team)
  Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

• To provide ground leadership to the assigned unit in the Financial Counselling (FC) Department - Admission Office, Inflight FC or Emergency Department FC
• To review and oversee FC processes as well as training relevant to the assigned unit
• To engage (Assistant) Supervisors and Patient Service Associates minimally within the assigned unit, to align job meaning and inspire peak performance
• To support the (Assistant) Manager in planning, implementing and sustaining department-level processes and initiatives.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

ADDITIONAL INFORMATION

• Japanese Wellness MNC conducive lifestyle retail environment and supportive management
• Company uniform provided with Full dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All Allowance is entitled during 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station
• Willing to work the working hours below:
• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only

RESPONSIBILITIES

• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service reception, retail experience with wellness, health retail or service and fast-moving consumer goods industry
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

If you like what you see, kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Service & Repair Technician (APU – Accessories) (Overhaul/ Pneumatic/ Aerospace)

Duration: 12 months

Location: Gul Circle

Salary : Up to $3500 depending on experience

Our client is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, our client has an unrelenting focus on quality, delivery, value, and technology in everything they make and do.

Responsibilities

• Perform Repair and overhaul (Disassemble, Clean, Inspection, Assemble and test) on Honeywell APU Accessories LRUs (Pneumatic valves, oil/Fuel pumps, electrical starters, wire harness).
• Operate and maintain company provided measuring apparatus, tools and equipment.
• Perform 5S and TPM on work area, tooling and equipment.
• Ensures that work carried out meets the required quality as stated in the respective engine manuals and technical documents.
• Comply with company HSE rules and procedures.

Requirements:

• At least a NTC Aerospace Technology/ Engineering certificate or higher.
• Must have 2-5 years experience in Aerospace Industry
• Strong mechanical knowledge.
• Able to interpret blueprint drawings and use of engine manuals and/or publications

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Service & Repair Technician (Inspector) (Welding/ Aerospace)

Duration: 12 months

Location: Gul Circle

Salary : Up to $3500 depending on experience

Our client is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, our client has an unrelenting focus on quality, delivery, value, and technology in everything they make and do.

Responsibilities

• Perform visual and dimensional inspection of aero engine hardware against quality requirements in accordance with respective approved manuals and repair documents.
• Establish correct serviceability of inspected aero hardware through disposition or entry of parts defect condition and repair call-out.
• Perform TPM management of inspection tool/gauge/equipment calibration.
• Perform 5S and housekeeping duties
• Initiates & implements continuous improvement activities to improve productivity and quality.
• Support Engineers and Planners for parts review and product repair capabilities.
• Support other department in relevant jobs and any other duties as assigned.

Requirements:

• At least a NTC Aerospace Technology/ Engineering certificate or higher.
• Must have 2-5 years welding experience in Aerospace Industry
• Basic computer skills and knowledge of SAP

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

To handle inbound calls and assist customers to make service
appointment via e-booking system
• Conduct outbound calls and making appointment booking for
customers to visit the service center.
• Communicate politely and timely with customers on their
enquiries, requests and/or complaints via phone channels and
convert each engagement into a positive customer experience.

Requirement :

Minimum 2 years working experience in relevant customer service

industry.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

• Create a warm and positive experience for the hotel guests by attending to their needs and requests
• Generate daily reports to reconcile between guests’ bookings with reservation correspondences and alert the Reservations team to follow up on any discrepancies
• Co-ordinate guest room status updates with Housekeeping team by informing the Housekeeping Supervisor on duty on any requests for early check-ins, late check-outs, special requests or VIP pre-assigned rooms
• Handle lost and found property and items in accordance with the Hotel’s procedures
• Verify the accuracy of cash float before commencement and completion of every shift
• Assist in all official events and functions of the Centre

Requirements

• Minimum GCE ‘O’ levels with good spoken English
• No prior experience is required, training will be provided
• Well-groomed and service-oriented with a passion to serve
• Rotating shifts including weekends and public holidays
• Candidates with more experiences may be considered for Senior role.

Decription:

• Report to the Restaurant Manager.
• Provide courteous and efficient food and beverage services to the customers.
• Help prepare and clear the tables for restaurant patrons.
• Attend and respond to customers’ needs promptly and professionally.
• Assist in the serving of the menu-items to restaurant patrons at their seats.
• Ensure the smooth operations of the restaurant.
• Adhere to company’s standard operating procedures.
• Any other appropriate duties and responsibilities as assigned.

Requrement:

• Entry level candidates are welcomed
• Strict sense of hygiene and safety standards
• Provides good Customer Service

Interested applicants, please email your CV to [email protected] or Whatsapp +65 87649075. Shortlisted applicants will be notified.
June Tan (R22109930)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

• Handling customer orders and quotations, shipment documents for Sales and Marketing Division
• Handle the inventory status, prepare the stock and sales report
• Coordinating logistics, scheduling orders
• Follow up sales orders and tender
• Answer phone calls and inquiries
• Support team to maintain the relationship with clients
• Ad hoc duties as assigned.

Requirement:

• Diploma or NITEC or Diploma in any discipline
• At least 1 year of relevant experience
• Excellent communication skills
• Good team player

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305

Reg. No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us..

Working Location: Central

Job Description

• Provide leadership and regular coaching to Team Leaders and Agents.
• Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved.
• Work closely with HR to ensure fast, effective, and quality staff recruitment.
• Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to thrive.
• This could be in the form of daily huddle sessions, team building activities and monthly coaching sessions.
• Conduct consistent reviews of staff performance to identify training gaps and needs.
• Take ownership and resolve any urgent or critical issues escalated by the Client or team.
• Work closely with Client to support investigation and service recovery process

Job Requirement

• Candidate shall possess a recognized Degree with at least 3-5 years of experience in managerial positions in the contact centre industry.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Brandon Lim | EA Registration No: R21102894

tai seng

up to 2.8k

Roles and Responsibilities:

> To arrange service visiting, install, repair, troubleshooting, and re-location on site

> To set up and dismantle equipment for demonstrations

> To conduct equipment familiarization training for users

> To answer service enquiries

> To attend user’s meetings

> To install and commission new equipment at customer’s sites

> To prepare service quotations, contracts, report, and invoice

> To arrange spare parts from suppliers

> To send / deliver repair item and spare parts

> To collect equipment for in house repairs

> To deliver new equipment to customers

> To attack and pursue outstanding debts

> To send faulty parts to vendors for checking and testing

> To furnish technical information and quality report to Principal

How to Apply:
Ready to be part of the healthcare revolution? Send your resume to [email protected] or telegram @jocelynchan and be a pioneer in shaping the future of healthcare. Your Next Chapter in Healthcare Begins Here

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Overview:

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles.

Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

What You’ll Do:

• Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project
• Utilise the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on
• Screen experts for their suitability for specific client projects and create professional profiles for client consideration
• Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors

What You Have:

• Fluency in English
• Ability to speak a second Asian language such as Mandarin, Korean, Japanese, Vietnamese, Thai, etc would be an added benefit
• Bachelor’s degree and strong academic record required
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Demonstrated ability to work both individually and as part of a team
• Ability to work in a fast-paced entrepreneurial environment

What We Offer:

• Competitive compensation
• Group medical insurance coverage and dental benefits
• Gym benefits
• Casual, multicultural work environment
• Central office location

Location: Novena
Duration: 6 months
Monday to Friday Office Hours, Alt half sat (5.25 days)
Salary: $1.7k to $2.4k

JD:
• Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly and courteously
• Assist in training of staff on registration, payment collection and billing procedures
• Assist in answering patient's enquiries
• Maintain timely and accurate records of patients’ information
• To assist in keeping patient records
• Perform any other duties as assigned by the supervisor / Head of department

Requirements:
- Min A level/ Diploma
- Prior exp in customer service/healthcare is advantageous

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Customer Service Officer

► Tuesday to Saturday 9am to 6pm

► Central

► Basic up to $4500 + VB

Job Responsibilities

• Assist the customer care manager in taking care of customer
• Attending to client's after sales requirements
• Assess repair requirements and advise client accordingly
• Addressing to customer feedbacks
• Manage client expectation/demands for damages
• Conducting of training
• Attend to customer enquiries via email / telephone

Job Requirements

• Minimum 2 years of relevant experiences in luxury retail is a MUST
• Wiling to work on Saturday and roster may apply

For consideration, kindly submit your CV to [email protected]

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R2199045 LIM SIANG FAN

Responsibilities:

• In charge of operations management, employee development, customer satisfaction, and business growth.
• Resolve client inquiries and remarks, services.
• Oversee the completion of repair, maintenance, and emergency work within the proper standards.
• In charge of directing the company, customers, and employee’s management of development and operations.
• Recognize the requirements of every location to address operational problems.
• Inspect all site actions follow the rules that consumers have established.
• Arrange inspections to assess customer satisfaction, inventory, task progress, and technician performance.
• Hold daily meetings with the team to discuss and make improvements.
• Develop staff training programs that cover SOP and safety guidelines.
• Respond to calls for assistance and handle requests after regular business hours.

Requirements:

• Degree or diploma in a relevant field of study.
• At least 3-5 years of experience managing ACMV projects.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Oversee, revise and plan the maintenance schedule
• Inspect and oversee all maintenance visits are completed before end of contracts.
• Monitor all follow-up jobs and KIV to ensure engineers accomplish it and inform the finance team.
• Facilitate communication between the sales and operations teams.
• Support Service Operations Engineers in achieving their service sales goals.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Uplift and encourage department employees.
• Perform ad hoc duties.

Requirements:

• Minimum certificate in science or engineering, or similar studies
• Capable of using Microsoft Office programs
• Communication, verbal and written skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Visit us at https://littlefarms.com/careers/ for other exciting available roles!

Are you passionate about all natural and organic, great food? We are!

We are Singapore’s favourite neighbourhood grocer, and we source the finest all natural and organic food from farms and artisans from Australia, Europe, United States, Singapore, and many other wonderful locations. Our purpose is to help people live happier and healthier lives and we aspire to be our customers’ first choice for clean, natural, healthy, and delicious food; whether they are buying ingredients in our grocery stores (physical or digital) to prepare an epic feast themselves or simply to enjoy a great meal in one of our café-bistros.

We are a mission driven, fast-growing company. We opened our first store in February 2016 to fill a gap in the market for the type of high quality all-natural food that we would love to feed our own families. With 6 Retail Stores, an E-Commerce platform, 4 Café-Bistros, the Starter Lab Bakery Café, & Bakery Factory, we now have more than 250 team members! We have exciting growth plans, and we are always open for new team members with the same purpose and values we have, to join us on this incredible journey together!

Available Work Locations:

• Valley Point
• Katong Point
• Tanglin Mall
• Serangoon Gardens

Role of Service Crew / Service Attendant / Waiter / Waitress / Captain:

• Warmly welcome and greet our customers to the café / bistro
• Will learn to possess good product knowledge and be well-versed in all our menu items served in the café / bistro
• Confidently present the menu and propose / upsell different food & beverage choices to our customers
• Place orders through the point-of-sale (POS) system and help serve orders to the tables accurately
• Assist in clearing and resetting of tables according to hygiene standards and requirements
• Maintain a high standard of cleanliness for the service station
• Any other ad hoc duties as assigned by the management relating to the service and cleanliness of the café / bistro

*Learning and training opportunities leading to growth and salary increments:

1. Specialist Promotion to Barista --> Senior Barista --> Head Barista, OR
2. Specialist Promotion to Bartender --> Senior Bartender --> Head Bartender, OR
3. Traditional Promotion to Captain --> Supervisor --> Assistant Restaurant Manager --> Restaurant Manager --> F&B Operations Manager

Skills and Abilities:

• Capable of providing excellent customer service with a can-do attitude
• Possess excellent communication and interpersonal skills
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow team members as part of a team
• Able to work on weekends and public holidays (5-day roster)
• Part-Time positions are available as well ($12 to $15 an hour)