Total 82 tech support job vacancies in Customer Service category in D09 Cairnhill, Orchard, River Valley

Job Title: IT Support Engineer
Duration: 1-Year Contract (Potential for Extension)
Location: Singapore

About the Role:
Our client is seeking a skilled and proactive IT Support Engineer to join our team on a 1-year contract with the possibility of a long-term opportunity. This role requires a dynamic individual with strong technical expertise, excellent problem-solving skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Provide first and second-level IT support to resolve hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems in collaboration with cross-functional teams.
• Maintain, monitor, and update systems, ensuring high availability and performance.
• Manage and track IT assets, ensuring compliance with organizational policies.
• Install, configure, and upgrade IT equipment, including laptops, desktops, and peripherals.
• Provide user training and create documentation for IT processes and troubleshooting.
• Ensure adherence to data security protocols and company IT standards.
• Escalate unresolved issues to third-level support or vendors as required.

Requirements:

• Bachelor's degree or diploma in Information Technology, Computer Science, or related field.
• Minimum of 3 years’ experience in IT support or a related role.
• Proficiency in Windows and Mac OS environments.
• Hands-on experience with Active Directory, Office 365, and basic network troubleshooting.
• Familiarity with hardware and tools is an advantage.
• Strong communication and interpersonal skills to interact with users and stakeholders effectively.
• Ability to prioritize tasks, work independently, and handle multiple assignments concurrently.

Why Join Us?

• Opportunity to work with a leading global technology company.
• Exposure to diverse and challenging IT environments.
• Competitive remuneration package and potential for long-term engagement.

Application Process:
Interested candidates are invited to send their updated resumes to [email protected]

EA Licence No. 91C2918 and Personnel Registration No. R2096241.

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for a Call Centre Agent
• Focus: Customer Service - Call/Contact Centre Experience
• Office location: Central
• 44hrs per week/ 5.5 days work shift
• Must be able to work weekends/ public holiday on rotating schedule

The Talent

• Minimum O Levels graduate
• Strong communication skills
• Minimum 1 year of call center experience is preferred.

The Job

Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.

• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Perform outbound calls to users who leave callback
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public
• Handle emails as assigned by the team leader
• Ad hoc duties as required by the team leader

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Call Centre Agent
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Job Purpose

The IT Support Officer provides Level 1 and Level 2 technical support to ensure the smooth operation of the organisation’s IT systems and services. Key duties include troubleshooting Windows Servers, managing IT support tickets, maintaining IT infrastructure, overseeing IT asset management, and supporting IT and AV needs for events. The Officer will also assist with operations support and perform tasks assigned by the IT Head to ensure the effective delivery of IT services.

Principal Accountabilities

IT Support and Troubleshooting (Level 1 & Level 2)

1. Manage and resolve IT support tickets through the helpdesk system, ensuring timely issue resolution.
2. Provide Level 1 support for end-user devices and escalate complex issues to Level 2 support.
3. Troubleshoot Windows Server issues, including user access, Active Directory, file sharing, and group policies.
4. Diagnose and resolve network connectivity issues, VPN configurations, and firewall settings.
5. Support end-user devices, including desktops, laptops, printers, and mobile devices.

IT Asset Management and Issuance/Clearance

1. Maintain and update the IT asset inventory, including hardware, software licenses, renewals and warranties.
2. Manage IT asset issuance during employee onboarding, ensuring proper setup of devices and accounts.
3. Oversee IT asset clearance during offboarding, ensuring retrieval of devices and revocation of access.
4. Conduct regular IT asset audits to ensure accountability and compliance with security standards.
5. Ensure proper disposal of end-of-life equipment in accordance with security policies.

Maintenance and System Updates

1. Perform preventive maintenance on servers, desktops, laptops, and network devices.
2. Apply Windows Server patches, updates, and security fixes to maintain a secure IT environment.
3. Assist with system upgrades and hardware replacements.

IT and AV Support for Events

1. Provide IT and AV support for meetings, workshops, and conferences, both on-site and virtual.
2. Set up and operate AV equipment such as projectors, microphones, speakers, and video conferencing systems.
3. Manage virtual and hybrid meetings using platforms like Zoom, Microsoft Teams, and Google Meet.
4. Troubleshoot technical issues during events to minimise disruptions and ensure smooth operations.

Operations Support and Other Tasks

1. Provide operational IT support, including backup management, data restoration, and system monitoring.
2. Assist in documenting IT processes and maintaining accurate IT records.
3. Support IT procurement by assisting with vendor coordination and purchasing IT equipment.
4. Perform other tasks as assigned by the IT Head, such as assisting with IT projects, audits, or training sessions.

User Training and Documentation

1. Provide basic IT training to staff on systems, tools, and best practices.
2. Create and maintain user guides, FAQs, and knowledge-base articles to address common IT issues.
3. Promote cybersecurity awareness across the organisation to reduce IT risks.

Job Specification

Qualifications and Experience

1. Diploma or Bachelor's Degree in IT, Computer Science, or a related field.
2. Minimum 2 years of experience in IT support, including Windows Server troubleshooting and network support.
3. Experience in IT asset management and AV support is preferred.
4. Certifications such as ITIL, CompTIA A+, Microsoft certifications (e.g., MCSA, MCP) are advantageous.

Additional Skills and Knowledge

1. Strong troubleshooting skills for Windows Servers, Active Directory, and networking.
2. Proficiency in Google Workspace, Microsoft Office, and IT infrastructure management.
3. Familiarity with IT helpdesk ticketing systems.
4. Experience with AV systems and virtual meeting platforms.
5. Strong organisational and communication skills to support both technical and non-technical users.

Desired Behavior

1. Be customer-focused by providing timely, patient, and empathetic IT support to all users.
2. Proactive by identifying and resolving issues before they escalate, improving IT processes.
3. Take ownership of tasks and follow through on unresolved issues.
4. Be able to adjust to changing IT needs and stay calm under pressure.
5. Work effectively with team members and communicate clearly with users.
6. Uphold cybersecurity best practices and protect sensitive data.
7. Support the organisation’s goals with a service-oriented mindset.

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Any other ad hoc duties as assigned by supervisor.

Requirement:

• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Windows OS (Must know Windows 10)

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Any other ad hoc duties as assigned by supervisor.

Requirement:

• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Windows OS (Must know Windows 10)

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Company Overview:

Global Tax Free Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as s sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services to tourists.

Specialists in tax refund services, Global Tax Free offers:

· Tax(GST) Refund Services for tourists and merchants

· Central Refund Counter

· Marketing Services

· Market Intelligence

Join our pioneering team at the forefront of technology. We are committed to innovation, creativity, and excellence in the tech industry. Our culture fosters growth and collaboration, empowering every team member to contribute to our success.

Role Overview:

We are seeking an IT Support Engineer who is adept at managing and maintaining our technical infrastructure and also possesses a keen sense of adventure and flexibility. Your role will extend beyond the confines of our office, taking you to data centers, airport airside operations, and retail locations. You will ensure the seamless operation of our IT assets, troubleshoot complex issues, and implement robust security measures. You will also oversee network security measures, including penetration testing and network vulnerability scanning, to make sure our technical infrastructure supports all locations with appropriate compliance.

Key Responsibilities:

· Maintains, configures, and ensures the reliable operation of computer systems, peripherals, POS devices, and network servers.

· Handles the installation and upgrade of computer components, POS devices, and software.

· Addresses hardware and software errors, prioritize problems, and mitigate the impact of IT issues.

· Drafts technical specifications for planning and executing regular IT infrastructure upgrades and update patches.

· Leads efforts in desktop and helpdesk support to minimize disruptions.

· Coordinates IT audits ensuring compliance with relevant regulations and standards, and addressing any audit findings promptly.

· Visits data center, retail outlets, and the airport and provide on-site technical support, ensuring the stability and security of IT operations across all locations.

Minimum Qualifications:

· Diploma or ITE in Information Technology, Computer Science, or related fields.

· At least 2 years of hands-on experience in IT infrastructure support.

· Certifications in relevant tech areas (e.g., Cisco CCNA) will be desirable.

· Proficient in hardware, software, and networking systems.

· Exceptional troubleshooting and problem-solving skills.

· An adventurous spirit ready for the demands of fieldwork across diverse locations.

· Good to have hands-on/technical knowledge of:

Network technologies, like Fortinet, Cisco switches, routers. LAN/WAN, subnets, firewalls, VLAN's, and VPN.

· Proficiency in Korean is a plus

Why Join Us?

· Dynamic and innovative workplace culture.

· Opportunities for growth and learning.

· Corporate direction with continuous growth and vision.

We are on the lookout for dynamic individuals passionate about technology and ready to go the extra mile. If you thrive in a fast-paced environment and are eager to make a significant impact, we would love to hear from you.

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Any other ad hoc duties as assigned by supervisor.

Requirement:

• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Windows OS (Must know Windows 10)

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

As the Family Support Officer, you will be responsible to implement initiatives to strengthen attendance and social support for children and their families. This includes monitoring and analysing attendance records and other data to identify those requiring more support, engaging and building strong rapport with the parents, and working closely with them to identify and overcome barriers to improving attendance. You are to also work closely with various Social Service Agencies to ensure the children and their families receive the social support required.

Job Role & Responsibilities

• Carry out regular and effective engagements with parents:To plan ahead engagement strategies and carry out engagements with parents of identified children. You are to also assist the parents in carrying out action plans to overcome barriers to regular school attendance, working with the preschool teachers and other community agencies where useful. To propose and work closely with other departments on the development of necessary materials and resources to support preschool attendance, parenting and provide better social support to children.
  
• Case management and monitoring:To keep track of progress of all cases, reviewing and calibrating strategies in working with parents for better school attendance. To adopt a systems approach in identifying barriers to better school attendance, and work closely with the teachers and other community agencies to address them. To refer and/or work closely with other Social Support Agencies to ensure the children and their family receive the social support needed.
  
• To work closely with community agencies:To work closely with community and Social Service Agencies to provide holistic social support to children and their families in the course of working with them to improve school attendance.
  
• Data management and Reporting:To regularly monitor attendance records of children in E-Bridge centres and identify children for close follow up and case management to improve attendance. To prepare regular reports of cases and attendance tracking for discussions with supervisor and management. To support the department in meeting any reporting, service delivery requirements and submission of progress reports.
  
• Reviewing of initiatives and strategies to support the learning and social needs of children:To support the department in regular reviews of programmes, initiatives and strategies to ensure the learning and social needs of children. To assist in the implementation of new programmes and initiatives.
  

Job Requirements

• Diploma/degree in Social Work with minimum two years of experience working with families in a social community setting/preschool;
• Preferably be registered as a member with the Singapore Association of Social Workers

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.
• Any other adhoc duties that is assigned by supervisors.

Requirements:

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

Skill Sets:

• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Windows OS (Must know Windows 10)

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

YMCA of Singapore

The Role

You will be leading the project of expanding YMCA Club LITE, a social club for youths with special needs. You will be required to manage and oversee the end-to-end process, of the club, which aims to help improve their quality of life, provide opportunities, or to prepare them towards independent living.

Responsibilities:

• Organize meetings to design effective strategies to achieve club objectives.
• Work with relevant vendors / community partners to source for suitable club activities / programmes.
• Manage new sign ups, with trial sessions and conducting assessments.
• Maintain and manage relationships with the community stakeholders for sustained efforts in volunteerism, and opportunities for clients in community participation, integration and inclusion.
• Conduct post-programme evaluations to assess effectiveness and efficacy of activities / programmes.
• Evaluate the effectiveness of the club’s activities / programmes conducted.
• Monitor the usage of resources and their effectiveness.
• Manage members’ case files.
• Manage and analyze all financial performance.
• Develop profit and loss statements.
• Administer all profit and losses for club and prepare bi-monthly report.
• Ensure compliance to budget for club’s activities / programmes.
• Plan and manage Club & programme’s budget.
• Support with liaising with stakeholders for programs/training enquiries.
• Oversee smooth project execution and issues management.
• Work with team to support other special needs initiatives and programmes.
• Support in grant pitching and grant reporting.
• Collect and analyse data to know and understand how the programmes and/or trainings is impactful and if the objectives are being met.
• Provide suggestions on how to improve the programmes and/or trainings using the collated data, if necessary.
• Effectively communicate findings and insights to stakeholders within the organization.
• Incorporate relevant data into the annual report, ensuring alignment with organizational goals and objectives.

Job Requirements:

• At least a Diploma holder in Social Work, Psychology or related fields.
• At least 10 years of working experience.
• Experience in working with or volunteering with youth with special needs.
• Experience in planning and programme budgeting.
• Strong team player with excellent people skills.
• Possesses strong organisational skills, time management and problem-solving skills.
• Passionate in serving the community and helping youth with special needs.
• Able to organise programmes and events and take charge of situations.
• Good command of written and spoken English, and able to communicate effectively across any audience.
• A self-motivated and adaptable individual.
• Able to work well with others in a deadline-driven team environment and negotiate win-win solutions with stakeholders.
• Take initiative and ownership of projects assigned.
• Experience / knowledge in pitching for grants and grant reporting.
• Experience / knowledge in data collection and analysis is a bonus.
• Calm, resourceful, independent and able to handle pressure, multi-task and work within tight schedules/ deadlines.
• Ability to work well both independently with strong accountability and in a team with integrity, sensitivity, knowledge and drive to support and advocate for youth with special needs.
• Experience / knowledge in data collection and analysis is a bonus.
• Willing to work on Saturdays.

If you are ready to make a meaningful impact in the lives of youth with special needs, have the required experience and skills, and possess a passion for community service, we encourage you to apply for this rewarding position. Join our team and contribute to a more inclusive and supportive community for individuals with special needs.

YMCA of Singapore

JOB SUMMARY

• You will be part of a team to organise and oversee the end-to-end process of YMCA Club LITE, a social club for youths with special needs, which aim to engage them, help improve their quality of life, provide opportunities, or to prepare them towards independent living.

RESPONSIBILITIES

• Responsible for the planning, designing, coordination of activities / programmes that promotes active participation, meaningful engagement and learning of the members in the club’s activities.
• Work in close collaboration with partners when designing the club’s programmes.
• Create and manage a resource library of programme activities, resource materials / tools, that can be shared and replicated across YMCA.
• Work with like-minded community partners, including caregivers and volunteers to support the running of club’s activities.
• Supervise achievement of club objectives.
• Design and plan activities / programmes to promote learning, participation and meaningful engagement.
• Manage members pre and post surveys.
• Oversee smooth project execution and issues management.
• Work with team to support other special needs initiatives and projects.
• Design marketing collaterals for outreach and recruitment.

JOB REQUIREMENTS

• At least a Diploma holder in Social Work, Psychology or related fields.
• At least three years of working experience.
• Experienced Training officers / teaching aides with an interest in programme / curriculum planning
• A strong team-player with good people skills
• Possesses strong organisation skills, time management and problem-solving skills.
• Experience in working with youth with special needs is a bonus.
• Passionate in serving the community and helping youth with special needs.
• Able to organise programmes and events and take charge of situations.
• Good command of written and spoken English, and able to communicate effectively across any audience.
• Able to work well with others in a deadline-driven team environment and negotiate win-win solutions with stakeholders.
• Take initiative and ownership of projects assigned.
• Calm, resourceful, independent and able to handle pressure, multi-task and work within tight schedules/ deadlines.
• Experience in conducting programmes / teaching is a bonus.
• Experience / knowledge in data collection and analysis is a bonus.

If you are ready to make a meaningful impact on the lives of youth with special needs, have the required experience and skills, and possess a passion for community service, we encourage you to apply for this rewarding position. Join our team and contribute to a more inclusive and supportive community for individuals with special needs.

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: Jurong West

Salary: $2500- $3500

Duration: 1-year contract Renewable

Working Hours: Normal Office Hours

Job Responsibilities

• Provide end users with PC hardware & software computing needs.
• Responsible for maintaining and installing PC operating systems, application software, system patches, and antivirus software.
• Troubleshooting PCs, printers, radio frequency (RF) and PDA devices, as well as software problems.
• Support & maintain the company's various CCTV surveillance systems.
• Handle all IT equipment maintenance agreements and coordinate with vendors for system maintenance activities.
• Assists in sourcing and purchasing hardware and software to support company IT systems.
• Responsible for documentation of work processes, system workflow, operating procedures, and new projects.
• Assist in user account creation/amendment/deletion based on user requests in the ticketing system.
• Maintain IT Hardware and Software inventory & asset tracking.
• Assist System Administrator in supporting & maintaining systems housed in data centers.
• Assists System Administrator in supporting and maintaining VM and Windows Servers.
• Assists System Administrator in setting up, configuring, and maintaining network equipment such as routers and switches in Wide Area Networks (WAN), Wireless LAN (WLAN) and Access Points.

Qualifications

• Degree or Diploma in Computer Science or Information Technology relevant disciplines. 1-2 years of experience in IT field.

Interested applicants, please Email,

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Responsibilities

• Provide end users in PC Hardware & Software computing needs.
• Responsible for maintaining and installing PC operating systems, application software, system patches and antivirus software.
• Trouble shooting PCs, Printers, Radio Frequency (RF) and PDA devices as well as software problems.
• Assists System administrator in supporting and maintaining VM and Windows Servers.
• Assists System Administrator in setting-up, configuring and maintaining network equipment such as Routers and Switches in Wide Area Network (WAN), Wireless LAN (WLAN) and Access Points.
• Support & maintain company various CCTV surveillance systems.
• Handle all IT equipment maintenance agreements and co-ordinate with vendors for system maintenance activities.
• Assists in sourcing and purchasing hardware and software to support company IT systems.
• Responsible for documentations of work processes, system workflow, operating procedures and new projects.
• Assist in user account creation/amendment/deletion based on user requests in ticketing system
• Maintain IT Hardware and Software inventory & asset tracking.
• Assist System Administrator in supporting & maintaining systems housed in data centers.
• Reporting to Manager, Operations Technology.
• Any other ad hoc duties assigned by the supervisors

Qualifications

• Degree or Diploma in Computer Science or Information Technology relevant disciplines. Looking for 1-2 years of experience in IT field
• Good hand-on knowledge in system administration (AIX, Linux, Redhat, Windows, VMWare, vCenter, Veeam & Cisco related softwares)
• Experience in Cloud deployment (MS Azure, Google Cloud) and supply chain domain knowledge would be an added advantage.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for a Call Centre Agent
• Focus: Customer Service - Call/Contact Centre Experience
• Office location: Central
• 44hrs per week/ 5.5 days work shift
• Must be able to work weekends/ public holiday on rotating schedule
• Comfortable to work night shift

The Talent

• Minimum O Levels graduate
• Strong communication skills
• Minimum 1 year of call center experience is preferred.

The Job

Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.

• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Perform outbound calls to users who leave callback
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public
• Handle emails as assigned by the team leader
• Ad hoc duties as required by the team leader

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Call Centre Agent
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Job Responsibilities:

• Receive and transfer instructions and documents via email to SharePoint for internal access, mainly using Excel
• Coordinate appointment bookings with various stakeholders
• Ensure accurate and timely document storage in SharePoint within the next working day
• Prepare weekly and monthly reports for internal and external customers
• Manage tasks under tight deadlines, handling stress due to short turnaround times
• Work independently and handle feedback, resolving issues with external clients and internal stakeholders
• Assist with proposal preparation, pricing requests, execution, and follow-up
• Collaborate effectively with internal teams, including sales, shared services, call center, and operations

Requirement:

• Min Diploma in any field
• Prefer candidates with prior healthcare experience - healthcare ops / pharmacy technician / patient service associate / nursing etc
• Enjoy working in healthcare/hospital environment
• Able to handle internal customers/users
• Able to commit 3 rotating shift during roll out period

1 month completion bonus, on job training provided!

Interested candidates, do submit your resume to [email protected]

All qualified applicants, please send in your resume to: [email protected]

EA Personnel Name: Audrey Chan Yu Jing
EA Personnel No: R1104782
EA License No: 99C4599

Job descriptions

To render administrative support to Conveyancing Secretaries.

. Perform SLA searches

. E-Lodgement / E Filing

. Journal Entries for lodgement

. Grant of Access for Pay in and Pay out

. Completion Reports

. Archive Files

. Other incidental administrative tasks

Requirement

. Some experience in Conveyancing support work preferred

. Proficiency in MS Office

. Quick and accurate typing speed

. Conscientious and with an eye for detail

. Team player

. 5-day work week

. Permanent position

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: CBP & Tampines

Salary: $2800- $3200

Duration: 1-year contract Renewable

Working Hours: Normal Office Hours

Job Summary:

As a Desktop Engineer, you will be responsible for providing technical support and assistance to end-users within the organization. You will work closely with senior engineers to troubleshoot hardware and software issues, install and configure computer systems and applications, and ensure the smooth functioning of desktop environments. Additionally, you will help with IT projects and initiatives to improve overall system performance and user experience.

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Qualifications and Skills:

• Nitec / Diploma Information Technology, or related field (or equivalent work experience).
• 1-2 years working experience.
• Knowledge of desktop operating systems (Windows, macOS) and productivity software (Microsoft Office suite, etc.).
• Familiarity with hardware components (desktops, laptops, printers, peripherals) and troubleshooting techniques.
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and protocols.

Interested applicants, please Email,

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Responsibilities

• Provide end users in PC Hardware & Software computing needs.
• Responsible for maintaining and installing PC operating systems, application software, system patches and antivirus software.
• Trouble shooting PCs, Printers, Radio Frequency (RF) and PDA devices as well as software problems.
• Assists System administrator in supporting and maintaining VM and Windows Servers.
• Assists System Administrator in setting-up, configuring and maintaining network equipment such as Routers and Switches in Wide Area Network (WAN), Wireless LAN (WLAN) and Access Points.
• Support & maintain company various CCTV surveillance systems.
• Handle all IT equipment maintenance agreements and co-ordinate with vendors for system maintenance activities.
• Assists in sourcing and purchasing hardware and software to support company IT systems.
• Responsible for documentations of work processes, system workflow, operating procedures and new projects.
• Assist in user account creation/amendment/deletion based on user requests in ticketing system
• Maintain IT Hardware and Software inventory & asset tracking.
• Assist System Administrator in supporting & maintaining systems housed in data centers.
• Reporting to Manager, Operations Technology.
• Any other ad hoc duties assigned by the supervisors

Qualifications

• Degree or Diploma in Computer Science or Information Technology relevant disciplines. Looking for 1-2 years of experience in IT field
• Good hand-on knowledge in system administration (AIX, Linux, Redhat, Windows, VMWare, vCenter, Veeam & Cisco related softwares)
• Experience in Cloud deployment (MS Azure, Google Cloud) and supply chain domain knowledge would be an added advantage.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements

• Candidate must possess at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Must have min 1-3 years’ experience in Desktop Support
• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Salary: Up to $3K

Duration: 4 months

Location: Mountbatten

Working Hours: Working Hours: 7.30am to 5.00pm / 9.30am to 7.00pm on Weekdays (Monday to Friday) and subject to operation needs - Must be open to both timings to be rostered

Job Description:

• Answer incoming calls from parents with enquiries on fees and centre related matters

• Liaise with departments or centres to answer the parents' enquiries

• Analyze customer issues and assist in resolving within the required timeframe

• Maintain accuracy of data

• Ensure achievement of deadlines within the required timeframe

• Deliver any other tasks as assigned

Requirements:

• Minimum "O" Level holder

• At least 1-2 years experience in contact centre environment

• Familiar with CRM systems and practices would be an advantage

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Summary: The Application Engineer will be responsible for providing high-quality technical support for our software applications. This role requires a strong understanding of Java development, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

1. Application Support:Provide second and third-level support for Java-based applications.
   Diagnose and resolve technical issues in a timely and efficient manner.
   Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.
   
2. Troubleshooting:Analyze, identify, and resolve complex software issues.
   Debug and troubleshoot Java code to fix defects and performance issues.
   Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.
   
3. Collaboration:Work closely with development teams to understand application functionalities and dependencies.
   Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.
   Communicate effectively with customers and stakeholders to provide updates and resolutions.
   
4. Development and Maintenance:Participate in the development and deployment of application updates and enhancements.
   Write and maintain documentation for application support processes and procedures.
   Contribute to continuous improvement initiatives to enhance application support and performance.
   
5. Incident and Problem Management:Manage and prioritize incident tickets and service requests.
   Escalate critical issues to appropriate teams and ensure timely resolution.
   Conduct root cause analysis and provide recommendations for preventing future incidents.
   

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience: Minimum of 3 years of experience in Java development and application support.
• Technical Skills:Proficiency in Java and Java EE technologies.
  Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).
  Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
  Familiarity with version control systems (Git, SVN).
  Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
  Experience with monitoring tools and logging frameworks.
  
• Soft Skills:Excellent problem-solving and analytical skills.
  Strong communication and interpersonal skills.
  Ability to work independently and as part of a team.
  Strong organizational skills and the ability to manage multiple priorities.
  

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.
• General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements

• Candidate must possess at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Must have min 1-3 years’ experience in Desktop Support
• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Key Responsibilities

1. Incident Management

• Log all incidents (either via phone or email) into the Incident Management System and handle all incidents within the SLA.
• Follow through all the necessary escalation from L1 to L2 and/or 3rd Party, hardware vendor and also to the supervisor.
• Ensure all the information entered into the Incident Management System are accurate and complete to facilitate the generation of monthly report for Management review; else immediate rectification is to be done upon seeking supervisor approval.

2. Asset Management

• Ensure new PCs and IT peripherals deployed are in working conditions else rectification is to be done.
• Ensure the accuracy of the asset information, such as all are tagged and recorded into the asset database, accompanied by necessary form duly signed.
• Report any discrepancy of data to supervisor/ manager and perform the necessary rectification as per supervisor instruction.

3. Desktop Software / Patch Management

• Assist in the testing and rollout of the software/ patches to all PCs.
• Provide daily/ weekly/ monthly update on the progress to the supervisor.

4. Job Request

• Understand the user's requirement, provide recommendation and solution to the user within SLA.
• Provide an immediate update on the status of the request assigned.
• Provide on-site VIP Support to key appointments holders.
• Manage and ensure Desktop Teams does meet a minimum expectation support standard.
• Taking ownership and responsibility of queries, issues and problems assigned to EUC Team members
• Work with vendor support contact to resolve technical issues with the desktop environment or products principle.
• Escalate issues and involve experts or other ITD teams wherever required to resolve issues promptly.
• To identify the needs and requirements of the users and to try to coordinate and comply to meet asset management of client hardware and software.
• To manage, identify and handle issues that may arise and highlight them to relevant party/teams/management.
• Assisting in Condemning/Decommissioning of outdated assets and disposal
• Image Creation and Cloning (Acronis TrueImage) for Tech Refresh and daily BAU operations
• Was trained and learn how to setup an MDT Server (Microsoft Deployment Toolkit)
• Managing Daily IMAC Operations & Project IMAC, leading, scheduling and allocating resources for daily tasks required.
• Perform installation, setup, configuration, diagnostic, migration, upgrading and maintenance of Desktop PC/Laptops, OS, Application, software and related IT peripherals
• Provide support to end-users in troubleshooting and resolving of desktop PC and related IT Products such as Printers.

Requirements:

• Minimum 1 year of experience in IT/Desktop Support Engineer is preferred.
• Flexible to do 12-hours shift.

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

The Desktop support responsibilities are:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Candidate must possess at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd