Total 6,930 technical support engineer job vacancies in Customer Service category in Singapore

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Job Requirements:

• Diploma in social service or related discipline, with a social service background.

Role Summary/Purpose

Lead Field Service Engineer is a field-based role which requires the incumbent to travel to customer sites across the APAC region to provide specialist installation and maintenance support as directed by his Resource Manager. The role will report to the Resource Manager for SEA region.

Essential Responsibilities

As a Baker Hughes Lead Field Service Engineer you will represent Baker Hughes both technically and professionally to ensure that equipment is installed, maintained and started properly. Your key responsibilities will include:

• Leading a team of Field Service Engineer of site to provide on-site technical direction to skilled labor during during Baker Hughes/GE Aero derivatives Gas Turbine (LM2500) /Heavy Duty Gas Turbines/Nuovo Pignone Compressors (BCL Compressors) /Pumps/Auxiliaries Installation, Maintenance and Commissioning activities on Customer Owned Sites in remote Shipyards, Oilfields, Industrial Facilities and LNG Plant.
• Experienced in Baker Hughes/GE Aero derivatives Gas Turbine (LM2500) /Heavy Duty Gas Turbines/Nuovo Pignone Compressors (BCL Compressors) /Pumps/Auxiliaries maintenance and services inclusive of minor inspections, major inspections, rebuilds, and refurbishment of the equipments.
• Experienced as site lead/site manager in an Installation, Maintenance, Commissioning Site Activities with proper Customer/Company Schedule Targets Mindset following strictly Quality and HSE Rules.
• Utilizing Problem Solving Skills, Engineering Instructions, Drawings, and Process Instructions during Gas Turbines Commissioning and Start-up Activities.
• Possessing the Technical Capability to troubleshoot and provide routine maintenance checkout for Gas Turbines Products.
• Preparation of job-planning documents based to Assignment’s Scope of Work and be the point of reference on site for all the activity related to Mechanical works on site.
• Communicating effectively with Customer, Site Manager, FSE, Service / Installation / Project Managers on job planning and execution and with Resource Managers regarding site arrivals, departures and job progression.
• Providing input for Daily, Weekly & Final report for outages and installations projects.
• Preparing timely and accurate technical reports for Customer records and as Reference for future Outages.
• Actively participate to customer and/or contractor meeting and be promoter on their recurrence and following action plan.
• Establish through the immediate Report after the Daily HSE Tool Box Talking (mandatory for Baker Hughes/Contractor personnel) the critical activity tasks and remark any HSE aspect to be followed.
• Have knowledge of all Quality procedures and documentation applicable to specific activities and ensure they are properly followed and updated.
• Ensure that Red Flag Review process for New Units Installation is followed and applied.
• Ensure Site Quality Check List/Job Cards/Field Procedure are followed and properly signed.
• Ensure reports and drawings “marked-up” are completed.
• Ensure all RCA and Lesson Learned are addressed properly.
• Ensure all Non-Conformity (technical and materials) are properly addressed using Baker Hughes e-tools and follow up till resolution.
• Ensure compliance with local/current legislation, requests & requirements present in the site Safety Manual.
• Willing to actively participate in NPI (New product Introduction) training to acquire Multiskilling.

Qualifications/Requirements

• Engineering Degree/High School Technical Diploma or equivalent knowledge or at least five (5) years of work experience.
• Significant work experience, preferably in the Energy or Oil & Gas industry.
• Strong knowledge on Baker Hughes/GE Aeroderivates Gas Turbine/Compressors/Auxiliaries installation & maintenance philosophy.
• Fluent oral and written English.
• Strong customer service orientation and the ability to communicate effectively with a range of stakeholders.
• Proven ability to work efficiently without direct supervision.
• Health, Safety and Environmental mindset and compliance.

• In charge of some major account, advise customer of their hardware requirement (e.g: upgrade of Ram, etc)
• Fronting customer– customer compliments/complaints, problem-solving, post-mortem, document learnings, crisis prevention, etc.
• Manage projects from end to end, including administering cost budgets.
• Lead by example in all aspects for ground staff to look up to.
• To analyze existing processes and suggest/recommend improvement plans to increase productivity/efficiency/cost-effectiveness.

Job requirement:

• Diploma / Degree
• Min 2 years’ working experience in IT / Tech Industry
• Experience in handling electronic components such as motherboards/harddisks.
• Familiar with Microsoft products, operating Windows
• Familiar with basic networking fundamentals
• Good communication and customer service skills
• Team Player, fast learner, positive attitude, and keen interest in customer service.
• 5 days work (8.30am to 6pm) at Depot Close (Queenstown area)
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Work Location: Jurong West

Work Hour:

alternate week shifts:

Morning shift

• Mondays to Thursdays: 6:00am to 3:15pm, inclusive of 45min lunch break

• Fridays: 6:00am to 2:45pm, inclusive of 45min lunch break

Afternoon shift

• Mondays to Thursdays: 09:15am to 6:30pm, inclusive of 45min lunch break

• Fridays: 09:45am to 6:30pm, inclusive of 45min lunch break

Contract Period: 1 Jun 2024 to 31 Dec 2025

Operations Support Officer

· Maintaining the general cleanliness of equipment and the workplace.

· Providing logistical support for school events and activities, including transporting, and arranging furniture and equipment

· Simple administrative and office work

· Assisting with the cleaning and preparation of equipment, apparatus and substances for science laboratory lessons

· When scheduled to work on morning shift, assist in traffic marshalling in the morning when students report to school.

Any other assigned duties e.g escorting contractors and vendors for servicing work when needed

Requirement

a) PSLE

b) Good team-player

c) Some experience in working in school environment

22C1322 Maxhunt Resource Pte Ltd

R23115755 Nicole Choy

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Marine Service Engineer
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 5000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• In-charge of repair / service sales division
• Main Engine & aux engine repair, pumps, compressors, purifier and hydraulic at shipyard, working anchorage, OPL, follow voyage, PSA & Jurong port (ship owner, ship manager / Shipyard – DDW Pax ocean, ST Marine, Keppel / Industry – sewage treatment, Jurong & Kranji / Spares & equipment supplier / Engineer solution)
• Prepare & submit repair /service quotation to customer
• Get quotation from repairer
• Co-ordinate and arrange internal and external service team
• Co-ordinate between customer, agent & vessel for dispatching our teams to go onboard vessel to carry out repair/servicing job and or pre-work inspection
• Follow up with customer on status of our offer
• Co-ordinate with repairer & customer for any claims, dispute or complaint on work done or supply
• Prepare & submit inspection / service report to customer in accordance with ISO requirement & standard, filing of report is part of the job scope as per requirement
• Update & submit, sales report - quotation, enquiry against actual sale statistic report by weekly, monthly & yearly
• Co-ordinate between the sales team & production / service team for reconditioning work of stock item
• Coard vessel to meet Capt / Chief engineer for service & spares sales call & inspection in due course
• Carry out risk assessment for each service and observe safe work practice and regulations onboard vessels & in the workshop is part of the job responsibilities

APPLY NOW!!!

• Min. ITE in Marine or Mechanical Engineering
• Min. 3 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66039 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 2600 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical research, preparing documentation, and overseeing testing and implementation processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66174 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

1) do import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Role Summary/Purpose

Field Service Engineer is a field-based role which requires the incumbent to travel to customer sites across the APAC region to provide specialist installation and maintenance support as directed by his Resource Manager. The role will report to the Resource Manager for SEA region.

Essential Responsibilities

As a Baker Hughes Field Service Engineer you will represent Baker Hughes both technically and professionally to ensure that equipment is installed, maintained and started properly. Your key responsibilities will include:

• Providing on-site technical direction to skilled labor during during Baker Hughes/GE Aero derivatives Gas Turbine (LM2500) /Heavy Duty Gas Turbines/Nuovo Pignone Compressors (BCL Compressors) /Pumps/Auxiliaries Installation, Maintenance and Commissioning activities on Customer Owned Sites in remote Shipyards, Oilfields, Industrial Facilities and LNG Plant.
• Experienced in Baker Hughes/GE Aero derivatives Gas Turbine (LM2500) /Heavy Duty Gas Turbines/Nuovo Pignone Compressors (BCL Compressors) /Pumps/Auxiliaries maintenance and services inclusive of minor inspections, major inspections, rebuilds, and refurbishment of the equipments.
• Experienced in Installation, Maintenance, Commissioning Site Activities with proper Customer/Company Schedule Targets Mindset following strictly Quality and HSE Rules.
• Utilizing Problem Solving Skills, Engineering Instructions, Drawings, and Process Instructions during Gas Turbines Commissioning and Start-up Activities.
• Possessing the Technical Capability to troubleshoot and provide routine maintenance checkout for Gas Turbines Products.
• Preparation of job-planning documents based to Assignment’s Scope of Work.
• Communicating effectively with Site Manager, Lead FSE, Service / Installation / Project Managers and Site Leaders/Site manager on job planning and execution and with Resource Managers regarding site arrivals, departures and job progression.
• Providing input for Daily, Weekly & Final report for outages and installations projects.
• Preparing timely and accurate technical reports for Customer records and as Reference for future Outages.
• Actively participate to customer and/or contractor meeting and be promoter on their recurrence and following action plan.
• Establish through the immediate Report after the Daily HSE Tool Box Talking (mandatory for Baker Hughes/Contractor personnel) the critical activity tasks and remark any HSE aspect to be followed.
• Have knowledge of all Quality procedures and documentation applicable to specific activities and ensure they are properly followed and updated.
• Ensure that Red Flag Review process for New Units Installation is followed and applied.
• Ensure Site Quality Check List/Job Cards/Field Procedure are followed and properly signed.
• Ensure reports and drawings “marked-up” are completed.
• Ensure all RCA and Lesson Learned are addressed properly.
• Ensure all Non-Conformity (technical and materials) are properly addressed using Baker Hughes e-tools and follow up till resolution.
• Ensure compliance with local/current legislation, requests & requirements present in the site Safety Manual.
• Willing to actively participate in NPI (New product Introduction) training to acquire Multiskilling.

Qualifications/Requirements

• Engineering Degree/High School Technical Diploma or equivalent knowledge or at least five (5) years of work experience.
• Significant work experience, preferably in the Energy or Oil & Gas industry.
• Strong knowledge on Baker Hughes/GE Aeroderivates Gas Turbine/Compressors/Auxiliaries installation & maintenance philosophy.
• Fluent oral and written English.
• Strong customer service orientation and the ability to communicate effectively with a range of stakeholders.
• Proven ability to work efficiently without direct supervision.
• Health, Safety and Environmental mindset and compliance.

WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform.

WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement.

Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it.

The Role: The Singapore office is seeking a Workplace Support Administrator. In this role, you will help to provide administration support and office operations alongside the Office Manager.

The Workplace team champions the workplace experience, office operations, employees’ engagement program, food and beverage operations, communications, workplace-related projects and ad-hoc projects for both internal and external customers.

• Serve as first point of contact for visitors and reception for guests and contribute to the organizational development as brand ambassador with focus on hospitality and operational excellence.
• Coordinate meetings and calls; booking and preparation of meeting rooms, helping to prepare and share agenda ahead of time.
• Work with building management and external vendors to ensure adequate maintenance of office premises and timely servicing and repair of all office equipment.
• Lead full suite of business travel arrangements, including but not limited to booking of flight tickets, visa application, transport and accommodations for internal and external customers.
• Partner with HR and IT in onboarding and off-boarding process for new hires and exiting employees.
• Support in recruitment activities where required such as, liaison with vendors on campus recruitment materials, transportation, etc.
• Assist, and implement creative office social engagements that adds to an amazing workplace environment and vibrant culture.
• Monitor, control, and procurement of pantry and office supplies.
• Organizer of team lunches and all other F&B related events.
• Other duties & tasks as delegated.

This is an excellent opportunity for the very driven candidate to be part of a multinational investment firm that has office globally. This organization offers a great work environment and growth.

What You'll Bring:

• At least a diploma from recognized colleges and institutions
• At least 3 years’ of relevant administration experience
• Proficient in the use of all Microsoft Office tools
• Hands-on with a can-do, positive attitude
• High level of attention and accuracy on detailed work tasks, superb organization skills with ability to prioritize, manage multiple projects and meet tight deadlines
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners
• Ability to work independently and as an integral member of the team
• Self-motivated with ability to work well under pressure and adapt to changing priorities in a fast-paced environment

Diploma in social service or related discipline with no experiene is welcome to apply

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Job Requirements:

• Diploma in social service or related discipline, with a social service background.

Responsibilities:

• Handling PC support, Laptop, Outlook, Windows, Mac
• Software and hardware troubleshooting
• Support on desktops, notebooks, printers, scanners hardware components
• Responsible for providing excellent support and timely service
• Rectify simple IT fault like cleaning of disk drives and jammed laser printers
• Install and uninstall of software from desktop PCs and laptops
• Any other ad-hoc tasks as assigned

Requirements:

• Minimum NITEC in any discipline
• No experince required
• Singapore Citizen only
• Training and certification provided

Responsibilities:

• Handling PC support, Laptop, Outlook, Windows, Mac
• Software and hardware troubleshooting
• Support on desktops, notebooks, printers, scanners hardware components
• Responsible for providing excellent support and timely service
• Rectify simple IT fault like cleaning of disk drives and jammed laser printers
• Install and uninstall of software from desktop PCs and laptops
• Any other ad-hoc tasks as assigned

Requirements:

• Minimum NITEC in any discipline
• No experince required
• Singapore Citizen only
• Training and certification provided

As the first contact point for internal customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. In addition, you will ensure that software, licenses and operations comply with TÜV SÜD Standards.

Key Responsibilities:

· Provide support, troubleshoot and resolve IT problems encountered by users: network, PC Client, systems, applications, printers, hardware and other services as necessary

· Attend to helpdesk calls, voice mails and emails and provide onsite support to users located at various locations i.e. Tuas

· Assist to standardize and enforce Software & licenses, ensuing compliance with TÜV SÜD Standard software and Clients

· Establish and review computer operation processes and procedures. Perform computer operations that include access control, data backup, security patches, anti-virus, system upgrade

· Maintain and enforce corporate IT policies on access control, email, internet access, anti-virus and security

· Liaise with computer suppliers on the maintenance and the purchase of computer software and hardware and ensure that they comply with TÜV SÜD Standards

· Coordinate and manage servicing, repair and disposal of PCs

· Support Teams Meeting, WebEx, Video conferencing & Audio conferencing

· Other IT-related duties as assigned

Key Requirements:

· Minimum ITE / Diploma in Information Technology or other relevant fields with at least 2 years of experience in helpdesk support or related roles

· Possess knowledge and experience in the following areas:

• Microsoft Active Directory, DNS, DHCP
• Microsoft Window 11, Office 365 suite and SharePoint etc
• Anti-virus, Forticlient VPN, Remote access, Service Desk ticketing system

· Capable of providing VVIP support

· Good analytical, interpersonal, communication and problem solving skills

· A proactive team player but with the ability to work independently in challenging projects and timelines

• Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV.

• OEM - vendors for hardware replacement ( DELL / HP )

• Shop floor specific software basic trouble shooting.

• Manage vendor site visit for Hardware issues.

• Hardware provision for customer end users

• Help users with email activation, first time login in laptops and configure profile.

• OS Installation / Software installation for Desktop / Laptops

• Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends

• Also handle VIP End Users.

• Asset Management

• L1 Network and Server troubleshooting skills

Service Delivery Engineer / Manager

Responsibilities:

• Manage the performance of services and ensure that Service Levels are met.

• Engaging the customer and/or vendors to ensure the smooth delivery of services when required

• Communicate and liasing with clients, stakeholders and vendors.

• Provide Service Performance Reports to clients

• Leading and mentoring team members to ensure optimum operations of the System Infrastructureto meet the SLA.

• Do trending of the equipment failure and provides feedback to QA on products quality.

• Keep track of the equipment obsolete and prepare/updates service checklist.

• Ensure adequate and continuous flow of equipment to support and meet downtime of system.

Monitor of EOL/EOS of equipment installed

Requirements:

• Good communication skills, keen to learn and a team player

• Experience with contract and vendor management

• Ability to work independently, plan and provide system solution and troubleshooting

• Ability to manage stakeholders and vendors

• Knowledge of infrastructure, security access system is an added advantage

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with your updated resume in MS Words format to : kelvin@starcareerconsulting.com

*Only shortlisted candidate will be notified.

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE. LTD (EA License: 20C0353)

Job Responsibilities and Duties

• Speaking with clients over the phone and online.
• Understanding client needs and objectives.
• Addressing enquiries and resolving concerns efficiently and proactively.
• Processing client orders or complaints.
• Building client relationships.
• Documenting calls and filing written reports.
• Reporting to a group manager and working with the team to achieve targets.
• Attending meetings and training programs.
• Prepare monthly reports such as

1. Stock balance reports and billing reports for 3PL & 4PL clients
2. Sample report for Inter-company
3. Warehouse utilisation report (Migrant to Power BI)
4. Secondary assembly services billing for Inter-company

• Support in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities (3PL & 4PL).
• Review 3PL, 4PL, inter-company W&D agreements and assist in preparing agreements.
• Attend to other ad-hoc duties as assigned.

Job Requirements

• Have obtained at least a GCE 'O' or 'N' Level.
• Preferable with at least 1 year of call centre experience in any industry
• Proficient in Microsoft Excel
• Power BI and Business Central will be added advantage.
• High-level written and verbal communication skills.

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Summary:

Salary package: Basic $3000 - $3500 + AWS + VB
Working hours: Mon to Fri 8.30am - 6.00pm
Working location : Macpherson

Job Responsibilities:

- Install, modify, service, and upgrade equipment in accordance with maintenance and service agreements and technical specifications.

- Perform regular maintenance, preventive and corrective maintenance on customer equipment to maintain equipment reliability.

- Maintain accurate service records, monitor the performance of equipment, and notify senior engineers of recurring problems.

- Understand and practise factory diagnosis and preventive maintenance activities. Understand solution items and make proposals to customers.

- Perform other related ad-hoc tasks as assigned by management from time to time.

Requirements:

- Diploma in electrical & electronics, mechanical or mechatronics engineering.

- Minimum 3 years’ experience in equipment service, repair & maintenance.

- Proficient in Microsoft Word, Excel & PowerPoint

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Responsibilities:

• Provide desktop support at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications, to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer’s sites
• Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction
• First level troubleshooting of network connectivity in a LAN/WAN environment
• Responsible for tracking hardware and software inventory and report to asset management team on a regular basis
• Assist in user/hardware movement and office relocations
• Maintain defective equipment/parts in maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to ensure proper spare parts levels
• Provide user data and application recovery
• Maintain IT records and track on areas of responsibilities

Requirements:

• Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least 1 year of experience in a technical service role
• Technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments

Contact Centre Support Specialist

Job Description:

• Up to 7 years of IT experience & 5+ Years on Contact Centre applications in banking/financial services industry. Knowledge on Avaya Contact Centre solution is preferred.
• Possess good knowledge on 3 tiers-architecture application to:
• Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.
• Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system. Perform impact analysis and suggest workaround solution for service recovery.
• Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
• Be able to conduct application capacity planning and perform performance tuning.
• Be able to participate/conduct regular DR simulation/live DR exercise.
• Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.
• Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA
• Proactively Identify and Identify opportunities for preventive Measure.
• Perform Administration & Optimization to achieve of Optimal System Performance
• Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to Established Standards
• Recommend Design and Operational Optimizations
• Respond on time to the queries raised by various business units
• Provide Timely updates (Status, Progress, Issues, Resolutions) to Business Stakeholders
• Work with Project/Enhancement Teams to Review, Transition for Run Team

Requirements:

• Contact Centre applications – Interactive Voice Response (IVR), softphone application, SMS Banking.
• OS: Unix/Linux platform/Windows
• DB: MS SQL and Oracle
• App server: IIS, WebLogic/WebSphere,
• Middleware: WebLogic, CD/SSH
• Programming Language: Java, C++, shell script, Windows scripting

Company Reg No.: 201131609D | Licence No.: 11C4684 | Reg No: R1435178, Nadiah Marican

Contract Duration

· 11 months

Working Location

· Boon Lay

Working Hours

· 5 Days (Mon to Fri: 42 hours/week)

Lunch Break: 1 hour

(*Working hours may be subject to change to meet school operations needs)

OFFERED SALARY

· Immediate to 30 June 2024: S$1,570 per month

· With effect from 1 July 2024: S$1,740 per month

Requirements

• Ability to communicate and work in teams
• Prior experience in any of the below areas would be an advantage:
  • Logistics-related work
  • Cleaning duties

Job Description

· Help to ensure the efficient functioning of the assigned rooms/school’s day-to-day operations

· Help to ensure that school supplies are well stocked and coordinate with vendors for maintenance of school equipment

· Carry out operational tasks in assigned rooms/school such as maintaining cleanliness and provide logistical support for events/lessons

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

• 5 days, 12hr rotating shifts (9pm to 9am/9am to 9pm)
• MNC, North, 14 working days per month
• $3500 - $4000, shift & HP allowances, AWS, bonus
• Overtime claimable
• Start immediately

Job Description

• To support customer site for probe cards on the following: Card repairs, Pin replacement if possible
• Advise customer on technical details for evaluations / improvements etc
• Liaise with HQ Italy for any issues / technical documents / evaluations / follow up
• Work with Headquarter vertical repair team for cards sent back to Headquarter in Italy
• Report / trackers update for internal and customer
• Support overseas sites if necessary

Requirements

• Possess a Diploma / Above in Electrical and Electronics / Electrical or equivalent
• **Must have** at least 2 years’ experience in Electrical Wafer Sort / Final Test Testing
• Troubleshooting & Isolation of problems
• Able to read PCB schematics

Interested applicants, please send your resume to [email protected]