Location: Ayer Rajah Crescent

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:

- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• ​​​​​​​Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Summary:

The Accountant is responsible for managing financial transactions, ensuring accurate financial records, and preparing reports in compliance with accounting principles and company policies. The role involves reconciling accounts, processing financial data, and preparing budgets and financial forecasts.

1.Accounts Management

• Processing day-to-day financial operations, including accounts payable, accounts receivable, and general ledger management.
• Managing subsidy and funding payment
• Maintenance of cash sales and petty cash
• Reconcile bank statements and resolve any discrepancies.

2. Financial Document Preparation:

• Assist in preparing financial reports, presentations, and spreadsheets as directed by the finance director.
• Collect, compile, and verify financial data for internal and external reporting.
• Organize and maintain confidential financial files and documents.

3. Financial Data Management:

• Update financial databases and systems with accurate information on transactions and budgets.
• Track financial data, including expenses and payments, and report discrepancies.
• Assist in maintaining and updating financial software systems.

4. Budget Support:

• Assist in monitoring departmental budgets and expenses.
• Assist in preparing budget forecasts and reviewing budget reports.

5. Compliance and Documentation:

• Ensure compliance with internal financial policies and procedures.
• Assist in preparing and organizing materials for audits and reviews.
• Manage documentation related to taxes, audits, and other financial processes.

6. Coordination and Communication:

• Serve as a liaison between the finance department and other departments to facilitate smooth communication.
• Coordinate meetings, both internal and external, related to finance and budgeting.
• Facilitate communication with external vendors and auditors as needed.

7. Administrative Support:

• Handle correspondence, emails, and phone calls from clients for payment.
• Maintain and organize financial documents and records.

Key Skills:

• Organizational skills: Ability to manage schedules, documents, and projects efficiently.
• Attention to detail: Ensure accuracy in financial records and documents.
• Communication skills: Ability to communicate effectively with executives, teams, and external stakeholders.
• Time management: Ability to prioritize and manage multiple tasks efficiently.
• Technical proficiency: Familiarity with financial software (e.g. QuickBooks) and office tools (e.g., MS Excel, Word, PowerPoint).
• Problem-solving: Ability to anticipate and resolve issues with minimal supervision.

Qualifications:

• A bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred.
• Experience working in an administrative role within accounting or finance department.
• Strong knowledge of financial principles and office administration.
• Proficiency in Microsoft Office Suite (especially Excel) and financial software.
• Strong analytical skills and the ability to work with financial data.

The services are set out as follows, duties include:

1.Maintain general cleanliness of school compound including cleaning of CCA venues, staff rooms and special rooms. This will include sweeping, mopping & clearing of rubbish etc

2.Arranging/re-arranging furniture for meetings/exams/functions as and when required

3.Moving heavy objects from point to point

4.Locking/unlocking classrooms

5.Operate and maintain basic office equipment & materials if required

Any other task assigned by the Reporting Officer

Roles:
• Look after a group of elderly clients assigned
• Ensure clients follow the activities in the daily program
• Lead and participate in group activities with clients

Care Executive [SGUP] #SGUnitedJobs
Responsibilities:
• Give utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Comply to all administrative activities
• Follow all processes, procedures and guidelines
• Give full companionship to clients
• Provide medication reminders
• Follow instructions to assist clients with simple exercises
• Assist clients in showering and toileting
• Prompt in reporting of incidents and deviations to Center Manager

Know-How:
• Experience in handling elderly and senior people
• Patient and having cheerful heart towards people
• Know various languages and dialects to communicate effectively
• Personal care and hygiene, including toileting
• Manual transfer to and fro wheelchair or geriatric chair
• Oral Feeding
• Vital Signs Measurement and Monitoring

Working hours: Mon - Fri (0800AM to 0500PM)

Location: Punggol

Requirements:

• GCE ‘O’ level or equivalent certificate.
• At least 3 years of experience in secondary schools.
• Focus on reception and general administrative duties.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Experienced in email management (Outlook/Gmail).

Scope of works

• Manage the school’s reception counter.
• Assist with administrative tasks, including data entry and key issuance.
• Maintain the school photocopier.
• Oversee Secondary 1 registration.
• Maintain the general office pantry.
• Handle student transfers.
• Manage stock of school stationery (A4 papers, pens, markers, etc.).
• Manage the school’s email.
• Perform ad-hoc duties assigned by the principal, vice principals, administrative manager, teachers, and co-workers.

Job Description:

• Open and lock the doors and windows of laboratories to ensure safety and security
• Maintain general cleanliness of equipment and workspaces
• Maintain general cleanliness of school premises
• Assist in the preparation of apparatus, equipment and chemical reagents for Science Practical lessons
• Clean and maintain basic science laboratory apparatus, equipment and materials

Work Schedule:

• Monthly Salary: TBA
• Contract Period: From 1 Jan 2025 to 31 Dec 2025
• Nearest MRT: Lorong Chuan
• Working Days: Monday to Friday
• Working Hours: Mon, Tues, Thu, Fri: 8:00 AM to 5:15 PM, Wed: 8:00 AM to 4:15 PM

*Service not required on Saturdays, Sundays and gazetted public holidays

Job Responsibility:

• Able to handle chemicals such as acids and bases
• Has some knowledge of laboratory safety
• Has prior working experience in a science laboratory, preferably in a junior college

EA License No.: 96C4864

Reg. No.: R22110485

Our client is a well-established MNC, market leader in the FMCG industry. They are urgently looking for a Customer Service Specialist (Order processing) to assist their team for the next phase of their business. They are located in the West area – easily accessible.

Responsibilities:

• Responsible for order processing and invoices
• Handle customer inquiries
• Customer’s complaint management
• Price verification and system updates
• Responsible for CRM system
• Oversee orders for any follow-ups and adjustments
• Responsible for Customer Returns, CN, DN, etc
• Ensure coordination within department for a smooth delivery process

Requirements:

• Minimum Degree in Business Administration or other relevant field of studies
• Minimum 1-2 years of relevant experiences

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Infant Care Teachers (Chinese Language and English Language)

Locations: Canberra, Hougang, Toa Payoh, Tampines & Pasir Ris

Operating Hours: 7am - 7pm (Rotating Shift)

Salary: $2,800 - $3,500

Responsibilities:

• Tend to the fundamental needs of infants, including feeding, bathing, clothing, and diaper changing.
• Arrange a range of activities that encompass diverse learning experiences such as reading, singing, and interactive sessions in English Language and Chinese Language.
• Monitor and assess infants in terms of their progress, behavior, social growth, and physical well-being.
• Maintain the cleanliness and organization of the classroom and the wider centre environment.
• Engage in event coordination and contribute to marketing and sales initiatives.
• Foster and sustain strong relationships with parents.

Requirement:

• Passionate about nurturing and educating infants aged 2 months to 18 months
• Possess Certificate in Infants and Toddler Care and Development (CIT) / WSQ Higher Certificate in Infant Care (HCIC) / WSQ Advanced Certificate in Early Years (ACEY)
• LON: EY1/EY2

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Execute the daily operation and maintenance of electrical systems.
• Continuously monitor system performance to maximize uptime.
• Oversee the planning and execution of new equipment installation projects.
• Identify and resolve system anomalies, providing technical solutions.
• Implement continuous improvement initiatives to enhance system reliability.
• Oversee the external contractors and vendors.
• Ensure in maintaining adherence to safety standards.

Requirements:

• Bachelor’s Degree in Electrical Engineering
• At least 1-3 years of experience in a related role.
• Knowledgeable with UPS systems, CCTV, PA and network systems.
• Strong knowledge and experience with Transformer, LV, MV switchboard, motors, frequency converters and power distribution systems.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Engineering Service Provider
• Position Title: Service Engineer (Refinery/Petrochemical/Power Plant Analyzer)
• Working Location: West – Bukit Batok
• Working Hours: 5 days (Mon-Fri: 8.30 am - 5.30 pm)
• Salary Package: Up to SGD 5500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

Local Assignment:

• Perform in-house testing, Electrical & Pressure Tests, Factory Acceptance Test (FAT), Site Acceptance Tests (SAT)
• Perform site commissioning/start-up for analytical systems and project-related jobs
• Ensure that testing records and other related technical documents for each analytics system are kept and maintained in the department documentation system
• Ensure ownership of and compliance with all departments and company initiatives
• Perform internal and external coordination with regard to issues related to projects, overseas commissioning, and local maintenance activities
• Carry out customer services for preventive maintenance and shutdown of analytics systems services
• Carry out on-call/ emergency service jobs for local customers
• Support the department training initiatives and assist in developing the skills of new engineers and technicians
• Support the department initiatives on customer service, best practices, testing methods, documentation, job planning, and project execution
• Support the company initiatives on safety and continuous improvement
• May be assigned for long-term service contracts in Jurong Island

Overseas Assignment:

• Perform site commissioning/ start-up services for analyzer systems

APPLY NOW!!!

• Min. Diploma in Electrical/Electronics/ Instrumentation
• Min. 3 years of working experience with Refinery, Petrochemical and power plant analyzer
• Able to work independently and write effective good service report
• Perform work with Hart communicator, computer, and PLC is a plus
• Willing to take up assignments for overseas long/short-term maintenance contract

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65594 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

- 2 years contract (renewable)

- Up to $3.2k + Annual PB

- Depot Road

- Mon to Fri, 8am - 5.30pm

Job Description:
You will be required to liaise and follow up with HR professionals to provide solutions to queries raised and/or rectify HR data discrepancies. At the same time, you will also facilitate the analysis on operational data to detect, rectify operational issues and upstream processes. The data and feedback collated would be provided to necessary agencies for sense-making and trending to improve policy formulation, systems and processes.

• Coordinate / Liaise – Correspond with HR professionals to retrieve data and inputs necessary for case resolution. Ensure that responses adhere to organisation guidelines and HR policies.
• Investigate – Conduct investigation on data inaccuracies in SAP-HR systems to determine root cause and provide advice for rectifications. Liaise with data administrators, system integrators, business process owners, policy makers and ground users to rectify data discrepancies.
• Analyse – Maintain accurate file logs to support data collation for trend reporting and analysis. Analyse trends based on data collected and propose solutions to reduce frequencies of queries. Identify the downstream impacts for process improvement.
• Communicate – Provide clear and concise advice and responses to the queries raised via phone call and/or email.

Period:

• 2 years contract (renewable based on performance and headcount needs))

Working Hours:

• Mon to Fri, 8am - 5.30pm

Salary:

• Up to $3.2k + Annual PB

Location:

• Depot Road

Requirements:

• 
  Degree
• Proficient in Microsoft Office applications (Excel & Word)
• Individuals with customer service experience will be advantageous
• Excellent communication and interpersonal skills
• Strong analytical skills
• Meticulous with keen attention to details, service-oriented, good team player and able to explain policies in various scenarios
• Able to work in a fast-paced ever-changing environment

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Upcoming Training Programs:

1. Nov2024

2. Dec 2024

Job Description

Inbound call handling for Bank's Accounts servicing,

campaigns, products enquiries and helpdesk enquiries

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of

customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Overtime is Required

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

We are looking for passionate individuals to join our company

Our offer:

For more details: O'Coffee Club - Our Story (ocoffeeclub.com)

——————————

✨Staff benefits✨

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal
• Great Career Progression
• Fun-loving Work Environment
• Various Locations

Responsibilities:

• Responsible for smooth daily operations in café
• Preparation of high quality beverages according to menu
• Light kitchen duties and preparation work
• Provide good customer service
• Basic housekeeping

Requirements:

• Passion for service and F&B industry
• Positive work attitude and a team player

Pantry Service Crew needed! Monday to Friday (8:30am to 5:30pm), please SMS/WhatsApp to 9788 2280

Job Scope:

1) Topping up of beverage machines with stocks

2) Cleaning of beverage machines

3) Walking to different offices within proximity

Based on the Japanese enterprise business model, Daiohs Corporation brought to Singapore their more than 50 years experience of office coffee service with the ambition to provide top quality fresh brewed coffee to Singapore offices.

We’re looking for Patient Service Officers who are passionate about the healthcare sector and wants to play a part in making a difference in the lives of patients. The role encompasses providing excellent patient care (non-clinical) at our cancer centres and requires excellent interpersonal skills to liaise with patients and doctors.

Responsible for:

Liaison with patients and their family members on appointments with the doctors and other associated diagnostic services.

Assist patients with registrations, billings and insurance claims enquiries.

Verification of patients’ information into the Clinic system.

Provide assistance on private health insurance coverage and Medisave requirements to ensure claims process is in order.

Requirements:

Diploma in Business Administration, Customer Service or equivalent

Minimum 2 years of working experience, preferably in healthcare industry.

Pro-active to patients’ needs and able to communicate effectively and work effectively with others in the team to accomplish the goals of the team and the organisation.

Full Time: 48h - 5/5.5/6 days.

Closed on PH and Sundays.

Staff meal provided after shift.

Italian cuisine, fast pased CBD Lunch crowd

cafe style restaurant, efficient good service is key.

- take order, key in order, cashiering

- serve food, clear tables, set up tables for fast turnaround service

- stock taking, ordering, monthly reporting

- keeping within budget

- efficient and quality service

- fast and clean work attitude

Mars Veterinary Health (MVH) is a global leading provider of high-quality, advanced veterinary care for companion animals. Our business offers a wide range of high-quality medical services covering preventive and basic health care as well as advanced diagnostics, internal medicine, intensive care, surgery and orthopaedics. MVH also provides rehabilitation, physiotherapy, dietary advice and offers selected pet food, pharmaceutical and care products.

Working together to improve the lives of veterinary professionals, pets and clients.

We invite you to join us as Senior Client Service Coordinator if you

• Enjoy working with clients face to face
• Have a love for animals
• Like interacting with different people in a fast pace environment

Do you have

• 'O' levels certificate or above education?
• Prior front facing customer experience?

Our role is full time, at 44 hours per week on rotation (inclusive of weekends). This is a full time role with minimum one year of commitment. Eligibility to work without visa sponsorship is required for this vacancy.

Responsibilities for this role (not exhaustive):

• Manage incoming phone lines & directing calls
• Scheduling appointments and communicating booking requirements to clients
• Communicating patient arrivals and emergencies to clinical staff
• Finalising invoices, processing payment, and balancing the till
• Dispensing medication
• Perform various ad hoc administrative duties

Education:

• GCE 'O' Level or GCE 'N' Level (Required)

Experience:

• Customer service: 2 years (Required)

Shift availability:

• Day Shift 8am-8pm (Required)
• Night Shift 11am-11pm (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Do note that only shortlisted candidates will be notified.

Singapore 297824 (Required)

Job Description

• Counter reception and registration of patients
• Answering telephone & arranging appointments
• Confirmation of patients’ appointments
• Stock taking and ordering of dental materials
• Calling up and sending out and collection of works from dental laboratories
• Responsible for daily collections and accounts
• Arranging of appointment with dental suppliers
• Submission of CHAS and generate reports
• Liaising with patients via email and calls
• Ensuring smooth flow of patients
• Ensuring positive patient experience in the clinic
• Patient ambassador
• Treatment coordinator
• Invoice and tax receipt filing
• In charge of duty roster for Dental Surgery Assistants

Requirements

• Customer service and people oriented
• Confident, energetic and cheerful personality
• Has basic computer skills
• Ability to work well in a team
• Willingness to learn new skills and work with your hands.
• Pride in keeping work environment neat and tidy
• Punctuality and reliability as a member of the service delivery team
• Fluency in spoken and written English
• Fluency in spoken Chinese
• Dental Clinic experience is an advantage
• Multi task
• Able to work on weekday nights

Primary role to act as DC operator to

1. Monitor Server and application health.
2. batch job & monitoring
3. backup job & Monitoring
4. Escalation and alert notification.
5. Escort DC visitor.
6. Support Building management maintenance, E.g. power maintenance, Aircon
7. Support security advisories,
8. Remote monitoring service,
9. support DR activity.
10 Support and execute task assign by the Project manager.
11. Printing service management.

Mandatory Skill: enterprise Monotoring

Work Location: Sin Ming

Shift Work: Yes, 12 Hours shift (8.00AM to 8.00PM or 8.00PM to 8.00AM)

Rotating shift – work 2 days and 2 days off

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “Progress Chef Consultant - Operational Support”This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Singapore

Job Type: 1 year contract under Avensys

JD:

Progress Chef Infra constant, who can provide operation support for Chef infra-automation platform pipelines. Will work as SME to support develop Chef cookbook and Inspects and enhancements of existing processes.

Role Responsibilities:

1. Support to “Progress Chef” Pipeline, Cookbooks and Inspect profiles:

• Incident response and management:
• Escalation of technical case to principal support (if need be).
• Be the point of contact between principal support and customer for cases logged.
• Problem resolution and root cause analysis.
• Provide resolution to incidents on Chef.
• Perform root cause analysis (RCA) and present RCA report to customer.

2. Create Chef cookbooks for operational uses such as restart of services, reset password lengths etc.

3. Provide Chef application consulting support, guide team to practice

• Collection of reports and key metrics for process improvement
• Provide subject matter expert knowledge on Chef infrastructure and Chef automate.

Mandatory Requirements: Key Skills and Experience:

• Min 3 years’ experience supporting Operation Progress Chef Infra components : Chef Server, Chef Automate, Chef Client , Chef Workstation, Chef Repo, Test Kitchen, Chef Supermarket
  Expert understanding of DevOps principles and Infrastructure as a Code concepts and techniques
• Extensive experience and command on Ruby programming language.
  Strong understanding of CI/CD and available tools
• Security and Compliance, e.g. IAM and cloud compliance/auditing/monitoring tools
• Customer/stakeholder focus. Ability to build strong relationships with Application teams, cross functional IT and global/local IT teams
• Operational effectiveness - delivers solutions that align to approved design patterns and security standards
• Excellent skills in at least one of following .
• Experienced in full automation and configuration management
• A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
• Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
• Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
• A successful track record of delivering complex projects and/or programmes, utilising appropriate techniques and tools to ensure and measure success
• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: S Benakoppa

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “Progress Chef Consultant - Operational Support”This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Singapore

Job Type: 1 year contract under Avensys

JD:

Progress Chef Infra constant, who can provide operation support for Chef infra-automation platform pipelines. Will work as SME to support develop Chef cookbook and Inspects and enhancements of existing processes.

Role Responsibilities:

1. Support to “Progress Chef” Pipeline, Cookbooks and Inspect profiles:

• Incident response and management:
• Escalation of technical case to principal support (if need be).
• Be the point of contact between principal support and customer for cases logged.
• Problem resolution and root cause analysis.
• Provide resolution to incidents on Chef.
• Perform root cause analysis (RCA) and present RCA report to customer.

2. Create Chef cookbooks for operational uses such as restart of services, reset password lengths etc.

3. Provide Chef application consulting support, guide team to practice

• Collection of reports and key metrics for process improvement
• Provide subject matter expert knowledge on Chef infrastructure and Chef automate.

Mandatory Requirements: Key Skills and Experience:

• Min 3 years’ experience supporting Operation Progress Chef Infra components : Chef Server, Chef Automate, Chef Client , Chef Workstation, Chef Repo, Test Kitchen, Chef Supermarket
  Expert understanding of DevOps principles and Infrastructure as a Code concepts and techniques
• Extensive experience and command on Ruby programming language.
  Strong understanding of CI/CD and available tools
• Security and Compliance, e.g. IAM and cloud compliance/auditing/monitoring tools
• Customer/stakeholder focus. Ability to build strong relationships with Application teams, cross functional IT and global/local IT teams
• Operational effectiveness - delivers solutions that align to approved design patterns and security standards
• Excellent skills in at least one of following .
• Experienced in full automation and configuration management
• A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
• Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
• Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
• A successful track record of delivering complex projects and/or programmes, utilising appropriate techniques and tools to ensure and measure success
• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: S Benakoppa

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

REQUIREMENTS:

• At least 7 years of software development and production system support experience in the financial industry is preferred.
• Technically sound in distributed system (Linux, Unix, Windows), Relational Database Management System (MySQL, MSSQL, Oracle) concepts, SQL queries for data retrieval and analysis.
• Experience writing scripts on automation (VBA, excel and/or other languages), database queries, generating capacity and performance reports, MS SharePoint administration
• Incident Management / Problem Management / Capacity and performance management
• Experience in scheduling tools and Interfaces and Messaging systems/file transfer protocol such as Control-M, sFTP, Connect Direct, IBM WebsSphere MQ and etc.
• Knowledge of Platform-as-a-Service (PaaS) cloud solutions in Red Hat OpenShift is a plus.
• Ability to foster a proactive team environment focused on technical remediation of Production Environments.
• Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority
• Excellent communication and interpersonal skills, and able to work well with cross-organizational teams; to communicate and develop long lasting relationships with all levels in a clear, concise manner.
• Capable in prompt incident and problem management, provides short term workaround and long term solutions wherever is applicable, in order to maintain system maximum uptime and availability.
• Strong in change management control, good documentation skills and high problem solving skills.
• Strong team player. Flexible and able to coordinate team effectively both in and outside of office hours; willing to take on challenges and provide prompt and effective day and night support
• Good Understanding of wholesale and transaction banking operation function domain covering Payment and account receivables operation.
• Understanding of ITIL methodology would be highly advantageous.

KEY DUTIES AND RESPONSIBILITIES:

• Technical Specialist responsible for the business application portfolio availability and reliability to serve the business per agreed service level targets.
• Ensure system service uptime & day-to-day smooth running, support users’ enquiries and perform due diligence to ensure ease of maintenance, operation efficiency, system monitoring and availability.
• Lead by example in high pressure situations and timely resolution of any day-to-day Tier-1 application system issues/incidents.
• Provide timely escalation/report to system support team lead concerning BAU matters, tracks and manage the production issue from opening to closure, including follow-up fixes wherever is applicable.
• Work with cross functional teams to troubleshoot and resolve complex issues.
• Performance analysis and fine tuning of industry cut off time-sensitive systems.
• Assess operational readiness of new products / applications / flows and execute continuous service improvement plan, process improvement.
• Develop and maintain professional relationships with all relevant business users/operation support center as well as providing effective and timely support for production issues as well as queries.
• Contribute in effective knowledge management best practices within team and organization. Support the upkeep of the supporting documentation related to the application system in-charged.
• Support system resiliency activities such as DR exercise, BCP and system improvement planning.
• Liaise with various support units such as Data Security, Infrastructure, Technical Service, and Quality Assurance on system/application setup, environment and deployment.
• Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.
• Work with project/development/Level 3 team in permanent resolution/change request management – all types including enhancements, bug fixes, etc.
• Provide after office hours standby support (on rotation basis) and for emergency recoveries.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.

Our hourly rates commensurate with your experience and familiarity with the role.

Join our Telegram channel to stay updated on our latest part-time opportunities https://t.me/tlbgcareers!

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599