Total 45,779 Others/Any level Customer Service job vacancies

Qualifications

• The candidate should demonstrate a combination of Technical and Functional skills together will excellent communication and interpersonal skills.

• Minimum of Bachelor's Degree in Computer Science or a related IT major, with at least 5 ~ 6 years of relevant experience.

Experience

• Strong experience in and preference for application production support. Must have a production support and continuous improvement mindset.

• Strong technical background in web-based applications development on JAVA/J2EE/TIBCO platform.

• Experience in supporting Supply Chain and Trade Finance applications.

Job Description:

• Support startup, maintenance, and service activities with a focus on safety.
• Perform preventive maintenance, logging, corrective repairs, and warranty work.
• Service personnel protection equipment, handle safety activities, emergencies, and ad hoc projects.
• Manage orders until fulfillment in collaboration with the Service team.
• Liaise with customers, supervisors, coordinators, and logistics for queries, technical issues, updates, and deliveries.
• Ensure efficient equipment turnaround and quick response to breakdowns.
• Assist with other assigned service tasks.
• Communicate technical information clearly to employees, customers, and external parties.
• Fulfill Workplace Safety & Health responsibilities as required.

Requirements:

• Min Diploma
• Relevant Experiences ( Keywords : Service and repair of equipment / machine )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

PERMANENT JOBS!

Sales / Admin Coordinator

SINGAPOREANS/PRs ONLY

(Salary – $2,500.00 - $3,500.00)

LOCATIONS

Tuas (Free Transportation Island Wide)

JOB DESCRIPTION

Sales Support:

· Assist the sales team in day-to-day activities such as order processing, invoicing, and tracking shipments.

· Handle customer inquiries, provide product information, and address any concerns or issues promptly.

· Prepare and follow up on sales quotations, proposals, and contracts.

· Maintain accurate records of sales transactions and customer interactions in the CRM system.

Coordination and Communication:

· Coordinate with other departments such as marketing, logistics, and finance to ensure timely delivery of products and services.

· Communicate effectively with customers via phone, email, and in-person meetings to understand their needs and provide appropriate solutions.

· Collaborate with sales managers to develop sales strategies, promotional campaigns, and pricing initiatives.

Administrative Tasks:

· Organize and schedule sales meetings, conferences, and appointments for the sales team.

· Prepare sales reports, performance metrics, and forecasts for management review.

· Maintain inventory levels of sales materials, promotional items, and product samples.

· Assist in the preparation of sales presentations, marketing materials, and sales contracts.

Customer Relationship Management:

· Build and maintain strong relationships with new and existing customers to promote customer loyalty and repeat business.

· Follow up with customers to gather feedback, address complaints, and ensure overall customer satisfaction.

· Identify upselling or cross-selling opportunities to maximize sales revenue.

WORKING HOURS

Standard Working Hours: Mon-Fri, 8.00 to 5.30pm

JOB REQUIREMENTS

1. Education: Diploma in business administration, sales, marketing, or a related field.

2. Experience: Previous experience in a sales support or coordination role, preferably in the engineering or manufacturing industry.

3. Communication Skills: Excellent written and verbal communication skills in English. Knowledge of additional languages may be beneficial.

4. Organizational Skills: Strong organizational and multitasking abilities to manage various tasks simultaneously.

5. Computer Skills: Proficiency in MS Office applications (Word, Excel, PowerPoint) and CRM software.

6. Attention to Detail: High level of accuracy and attention to detail in processing orders and maintaining records.

7. Team Player: Ability to work collaboratively with sales teams and other departments to achieve common goals.

8. Adaptability: Willingness to adapt to changing priorities and work in a fast-paced environment.

BENEFITS

· Free Transportation from different parts of Singapore

· Good remuneration based on experience, qualifications and good work attitude

· 13-month bonus

· Variable bonus

· 2 days’ work from home per week

· Group insurance coverage. Panel doc will be free

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to - [email protected]

For more details, please call at 6333 0052

Mondays to Fridays

9.00am–5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Hiring for three "The Oyster Bank" outlets.

Thirsty for an alternative, fun and fulfilling working experience? Join our family (a small family with big dreams) as we tickle your intellect and get your creative juices flowing.

Responsibilities included:

Maintain a team-oriented personality with strong people management skills;

Oversee the organization of bar stock & ingredients; verifying all food products are properly dated and organized for quality assurance;

Ensure all food/drink preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

Actively respond to and handle guest problems and complaints;

Trains new floor employees to restaurant standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

Ensure proper purchasing and receiving bar supplies.

Ensure proper grooming and hygiene standards for all floor staff;

Ensure all equipment in the bar is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

Assist the company in expansion plans.

Basic duties include taking customers' orders, preparing drinks, serving food and drinks, cashiering and housekeeping.

Requirements:

Excellent attitude and willingness to learn

Display integrity and initiative

Team player

Good communication skills

Please include your email address and contact number in your resume.

Overview

Lead, inspire, and shape the future of our enrichment school as Principal! At The Lab Singapore, we are a kids programming school that offers a vibrant, creative environment where students enhance their skills and passions beyond the traditional classroom. As Principal, you will be the driving force behind our innovative programs, fostering a community that celebrates learning, creativity, and personal growth. This role requires a visionary leader with a passion for holistic education and a knack for operational excellence.

Key Responsibilities

1. Strategic Leadership

• Vision & Planning: Develop and implement a strategic vision for the school that aligns with our mission to provide exceptional enrichment education.
• Program Development: Oversee the creation and continuous improvement of our curriculum and enrichment programs, ensuring they meet the diverse needs and interests of our students.
• Community Building: Foster a positive and inclusive school culture that encourages creativity, collaboration, and a love for learning.

2. Operational Management

• School Administration: Manage day-to-day operations, including budgeting, scheduling, resource allocation, and compliance with relevant regulations and standards.
• Staff Supervision: Lead a team of educators and administrative staff, providing mentorship, support, and professional development opportunities to enhance their skills and effectiveness.
• Performance Monitoring: Establish and maintain systems for tracking and evaluating program effectiveness, student progress, and overall school performance.

3. Academic Excellence

• Quality Assurance: Ensure high standards of teaching and learning through regular observation, evaluation, and feedback to staff.
• Student Support: Develop and implement strategies for supporting student engagement, achievement, and well-being, including extracurricular activities and enrichment opportunities.
• Curriculum Innovation: Drive innovation in curriculum design, integrating contemporary educational trends and methodologies to enhance the learning experience.

4. Stakeholder Engagement

• Parent & Community Relations: Build strong relationships with parents, caregivers, and the local community, communicating effectively about school initiatives, events, and student progress.
• Partnerships & Networking: Develop and maintain partnerships with external organizations, educational institutions, and industry professionals to enrich our programs and resources.
• Communication & Outreach: Oversee school communications, including newsletters, social media, and community outreach to promote the school’s activities and achievements.

5. Policy & Compliance

• Policy Development: Develop and implement school policies and procedures that ensure a safe, respectful, and effective learning environment.
• Compliance: Ensure compliance with educational regulations, accreditation standards, and school policies, including health and safety requirements.
• Crisis Management: Lead the school’s response to emergencies or crises, ensuring effective communication and resolution.

6. Financial Stewardship

• Budget Management: Develop and manage the school’s budget, ensuring financial sustainability and efficient use of resources.
• Financial Reporting: Prepare and present financial reports to the school board or governing body as required.

Qualifications & Skills

• Educational Leadership: Master’s degree in Education, Educational Administration, or a related field, with a proven track record in school leadership or administration.
• Experience: Significant experience in educational leadership, ideally within an enrichment or specialized education setting.
• Innovative Thinker: Ability to drive curriculum innovation and foster a culture of creativity and critical thinking.
• Strong Communicator: Exceptional communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
• Organizational Skills: Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• Financial Acumen: Proficiency in budget management and financial planning, with an understanding of school funding mechanisms.
• Compliance Knowledge: Familiarity with educational regulations, accreditation processes, and best practices in school administration.
• Compulsory requirement: Working days are Wednesdays - Sundays. Off Days are Mondays and Tuesdays.

What We Offer

• Leadership Opportunity: A chance to lead and shape a dynamic enrichment school, influencing the educational experiences of our students.
• Supportive Environment: A collaborative, supportive work environment that values innovation, professional growth, and student success.
• Competitive Compensation: Attractive salary and benefits package, including health insurance, retirement plans, and professional development opportunities.
• Professional Development: Access to ongoing professional development and training to enhance your leadership and educational expertise.

Join The Lab Singapore and make a lasting impact on students’ lives by leading a school dedicated to enriching their educational journey. Apply now and become a key part of our vibrant educational community!

Our Client is a leader in the Environmental industry in Singapore. Due to their current expansion plan, they are looking for a Finance Controller to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Manage cash flow, including optimization, forecasting, expense management, debt management, collection, budgeting, consolidation, and P&L forecast.
• Responsible for funds in banks for unexpected expenses, procurement activities and operations.
• Develop risk management/control strategy for the Group and handle monthly group consolidation and results analysis.
• Responsible for implementation of financial strategies, including risk minimization and cost enhancement.
• Oversee and manage financial reports, audits, and tax matters and prepare financial metrics based on P&L.
• Provide ROI analysis for overseas investments and advice on investment decisions.
• Oversee finance team, such as performance management and team bonding.
• Provide leadership and guidance, fostering a culture of improvement and accountability.
• Lead financial projects to optimize production and cash flow.
• Develop and maintain ERP and MIS projects.
• Improve internal controls and ensure compliance with regulations.
• Analys and recommend maximizing returns on excess funds.
• Responsible for financial performance and provide insights and recommendations.
• Maintain good relationships with bankers and liquidity providers.
• Perform ad-hoc duties related to the Company’s business activities.

Requirement

• Min Degree in Finance, Accounting, or a related field or CPA
• Min 5 years of relevant experience in manufacturing industry
• Strong experience in FP&A, internal controls, risk management, and regulatory compliance.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone Call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Rate: $12/hr

Working hours:

am: 7AM-5PM / 8AM -6PM

pm: 12PM -9PM

Mondays - Saturdays any 5 days work week, work alternate Saturdays.

Job scope:

• Handle billing for OT
• Handle coordination of bookings for the OT department
• Verifying of bookings w clinics

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Mandatory Skills

Responsibilities:

• Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.
• Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.
• Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.
• To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.
• Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.
• Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.
• Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
• Good communication skills, negotiation skills, and stakeholder management.
• Adhere to organizational guidelines and process during deliver.
• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
• eal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Requirements:

• Minimum 6-9 years of experience and out of which, minimum 5+ years of Production Management experience in CORE Banking.
• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.
• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
• Good level of command over production Infra; performance monitoring and reporting tools.
• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
• Working Experience on any microservice platform mostly in Banking.
• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
• Ability to work with stakeholders to stretch role in depth/width.
• Should be well-versed with latest Finacle and technology trends.
• Good experience in running automation and service improvements experience.
• Good experience on working with multiple teams of infra and Functional team.

We are current looking for Centre Director, Family Services for our social service agency. The Centre Director is responsible for the overall management, leadership, and strategic direction of the family services center. It includes overseeing program development and implementation, staff supervision, community engagement, and ensuring the highest quality of service delivery to families.

Responsibilities:

Leadership and Management

• Provide visionary leadership and direction to the Family Services Centre.
• Set strategic directions for the centre/ service in accordance to the mission and vision.
• Oversee and streamline processes to achieve efficiency and effectiveness of the centre

Program Development and Oversight

• Oversee the design, implementation, and evaluation of family service programs.
• Ensure programs are evidence-based and meet the diverse needs of the community.
• Continuously assess and improve program effectiveness.
• Develop marketing and branding plans for organisation.

Staff Supervision and Development

• Recruit, train, supervise, and evaluate Family Services staff.
• Promote professional growth and development opportunities for team members.
• Ensure a supportive and inclusive work environment.

Community and Stakeholder Engagement

• Network with government bodies and other stakeholders towards excellence in service provision and community development.
• Represent the Family Services Centre at community events, meetings, and conferences.
• Advocate for family support initiatives and policies.

Financial Management

• Develop and manage the Family Services Centre budget.
• Ensure financial sustainability through effective budget management and fundraising.
• Pursue funding opportunities, including grants and donations.

Compliance and Quality Assurance

• Ensure all programs comply with relevant regulations and standards.
• Implement quality assurance processes to monitor and enhance service delivery.
• Manage resources prudently within approved budget guidelines set by management.
• Report to the Programme and Service Committee, Board of Directors and MSF periodically on the progress of the programmes/ projects.

Qualifications:

• A Degree in Social Work or related discipline & Diploma in Management.
• Minimum 8 years of relevant working experience, with at least 5 years in a supervisory and service planning capacity.
• Possess strong leadership, analytical, problem solving and planning skills.
• Excellent interpersonal and communication skills to engage various stakeholders.

Only shortlisted candidates will be notified.

(Please refer to the FY24 Skills and Salary Guidelines for the Social Service Sector posted on the NCSS website https://www.ncss.gov.sg/Social-Service-Careers/Sector-Salary-Guidelines)

Sun Ray Scheme

Sun Ray is a centralised scheme administered by NCSS to develop individuals who have strong leadership qualities to lead professional practices and agencies in the social service sector.

To enable a holistic development. there will be structured rotation across social service agencies in different sub-sectors to provide individuals with cross-organisational exposure and support. The exposure will enable those on the Sun Ray to develop broader sector perspectives and gain deep sector knowledge to help the social service agencies that they are deployed to build capabilities and capacity.

Mandatory Skills

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 to 10 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

1. Job Functions:

• Develop social media content plans that are consistent with the company’s brand identity.
• Create consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving donor engagement, and promoting social media campaigns.
• Manage daily social media posts across all social media platforms.
• Communicate with social media followers, including responding to queries in a timely manner.
• Develop and manage social influencer programs and attend social influencer events.
• Using analytical tools such as Google Analytics, Hootsuite Pro, and Meta Business Suite, Asana, Trello to monitor and evaluate the company’s social media presence, marketing management and performance.
• Prepare monthly reports on social media marketing efforts.
• Suggest recommendations to adjust the social media marketing strategy for optimal results.
• Staying up to date on best practices and emerging trends on social media.
• Capture high-quality photos and videos to create visually appealing digital media content.
• Editing photos and videos to align with the company’s brand and marketing strategies.
• Create graphics and visuals for social media, website, and other digital platforms.
• Develop and implement design concepts for various digital media projects, ensuring a cohesive look and feel.
• Plan and execute social media campaigns that incorporate multimedia elements, such as photo shoots and video productions.
• Utilize design software and tools like Adobe Premiere Pro, Lightroom, Photoshop, Illustrator, etc to create engaging multimedia content.
• Staying current with digital media trends and technologies to continuously improve content quality and engagement.

2. Candidate Requirements

• Bachelors Degree or Diploma in Arts, Communications & Public Relations
• 2 years of relevant working experience
• Proficient in Microsoft Office
• Excellent command of English, both written and spoken.
• Strong interpersonal and communication skills to work with stakeholders of all levels across the organisation
• Conscientious and meticulous with organisational skills.
• Familiar with corporate communication functions

3. Working Hours

5 days work

4. Work Location

1 Joo Chiat Complex

**Disclaimer: Only shortlisted candidates will be contacted.

Job Purpose

Work closely under the direction of the department’s team lead, managers and HOD to work closely with our Singapore Group Insurance Departments and provide customer service support to our clients, stakeholders, business partners and customers.

The Job

• Contact Centre Operations – Managing stakeholder’s/ business partners, customer queries and concerns and updates via calls and emails, handling escalations and ensuring all service deliverables are handles professionally, timely and aligned with Great Insurance operational requirements.
• Assist and support HOD/ Team Lead, Manager in overall operation which may include execution and support of urgent/ special taskforce, initiatives, escalation and investigation, Service Level monitoring, assignment of daily tasks/ scope and rostering. Assist on any other adhoc duties from time-to-time.
• AML creation/ initial setup in system
• Be professional and need to have positive attitude and mindset and strive to be a team player to ensure safe, positive and cohesive work culture and environment.
• Work closely with fellow team members and provide support to ensure all contact centre service agreement and KPI are met.
• Operational Support – Providing assistance to other internal departments e.g. escalating cases, queries and concerns
• Administrative Support – Assistance in shared administrative duties
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Diploma and above in any fields
• Have strong customer service skills and experience in the same field for at least 3 years
• Driven and target oriented.
• Demonstrates alignment with the organisation’s core values through expected behaviours.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Desktop Support Engineer | L1 & L2 Support | Up to $3.3k | 5 Days | Kaki Bukit

$2300 - $3300
Office : Kaki Bukit ( On site/ Client servicing can Claim Transport )
5 days 9.00am - 6.30pm

Responsibilities:

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Marine Service Engineer

• Office location : Boon Lay
  Working Location: On board ship
• Working days : 5 days (Mon- Friday)
• Working hours : 8am - 5pm
• Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Job Description

• Conduct periodic inspections, repair, service and maintenance of Musasino equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.

Requirements:

• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Job Requirements:

• Minimum Diploma
• Good verbal, communication and interpersonal skills

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

Do you aspire to work in the World’s Best Airport?

Join us today to create memorable travelling experiences, deliver excellent customer service and supporting the overall productive and efficient airport operations!

Representing Changi Airport Group (CAG) at Terminal 1 to Terminal 4 at both transit and public areas to create memorable travelling experiences, deliver excellent customer service and supporting the overall productive and efficient airport operations.

Job Scope

• Provide end-to-end customer service for passengers /member of public or callers and attending to their enquiries, feedback and proactively proposing solutions to assist them on their needs
• Perform end-to-end Lost and found duties, includes attending enquires, generating lost enquire report or found reports, assist with claimant and reconciling processes
• Being first line of response to incidents, medical and emergency cases, undertake appropriate mitigating measures on ground, and to escalate and activate relevant parties to follow up on the cases
• Performing roving duties at both transit and public areas, proactive engagement of passengers to assist with flight related enquires, introduce and suggest facilities, retail and F&B options. Assist with queue combing at various key touch pointes and coordination with relevant airport partners
• Respond to all enquiries from all of CAG’s official channels (e.g. calls, emails, chatbot and social media post) and register all enquiries (including Lost & found) and feedback (i.e compliments, complaints, suggestions etc.) from CAG’s official feedback channels into CAG’s CRM
• Conduct first level fact-finding from customer and categories all feedback and enquiries, and route the cases to the respective departments, track the follow up and case closures

Requirements

• Good team player, possess a cheerful personality
• Positive attitude, good communicator, inter-personal skills to interact with passengers
• Able to work in a fast pace challenging environment
• Able to work on shifts (including Weekends and Public Holidays)
• Able to start immediately or within short notice

Salary, Working Hours

Salary up to $3000 (Basic + Allowances + Incentives)

Rotating shift (8am-8pm, 8pm-8am, 530am-330pm, 3pm-1am)

Training provided

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

P-Serv Pte Ltd (A PERSOLKELLY Company)

EA License No: 90C3494

RCB No. 199002727Z

EA Personnel No: R1103939

EA Personnel Name: Ng Hui Jun

Responsibilities:

• Report to Application Manager
• Working closely at customer sites (pre/post sales), you will help to convey accurate technical customer requirements to the sales and market teams
• Root causes analysis, data gathering, taking photos and writing reports
• Managing field evaluations, investigating equipment and process problems
• Supporting deployment of vacuum solutions, methods and practices
• Review and help to identify failure modes with local and global support teams through local pump disassembly analysis and 8D report expertise
• Help local service team to properly update with accurate information and escalations of application process technical issues
• Prepare and present to customers quality presentations related to applications issues and /or product recommendations
• Collaborating closely with customers’ engineers and providing on-site technical support
• Provide on-site and in-house technical & application support as required

Requirements:

• Degree, Diploma or ITC in engineering (chemistry / mechanical / electrical preferred)
• Good knowledge of advanced semiconductor manufacturing technology and engineering-based problem-solving techniques
• Minimum 1 year of semiconductor process technology or research experience
• Minimum 1 year experience
• Vacuum systems or exhaust gas management systems experience a plus
• Familiar with Semiconductor, Automotive, Solar and LED manufacturing equipment and processes
• Understanding of semiconductor process chemistry and electrical, mechanical systems
• Project management and systematic problem-solving
• Experience in chemical analysis techniques (FTIR, XPS, SEM, ICP-OES) will be an advantage
• Experienced and comfortable in customers’ interfacing.

Interested candidates, do submit your resume in MSWord or contact 62251232

Refer your contacts here https://bit.ly/3Dj5WhS – Recruit Haus Referral Program Form. If your friends stay on as an employee & passed probation, you’ll be rewarded!

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Provide Remote, On-Site, or Station Technical Support to FedEx Operations Staff & Customers as a Regional IT.
3. Work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies, including Network equipment & Software Applications Deployment.
4. Perform technical support, problem resolution & provide input to the isolation & resolution of components like network appliances and various hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Perform other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless, and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in a multi-cultural environment.
• Ability to deal with ambiguity, negotiation, and unorganized situations.
• Ability to leverage available tools such as subscription services, internet, or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support for general IT requests like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone, and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage, and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practices.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good Analytical Skills, Problem Solving Skills, Judgement & Decision-Making Skills, Influencing & Persuasion Skills, Interpersonal Skills, high adaptability, and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• Regular interaction with First Line Management, Senior Management, Directors, and occasional interaction with Officers (VP and above) for internal contacts.
• Regular interaction with Suppliers, Vendors, and 3rd party Consultants for external contacts.

Role:

This is a full-time, onsite, Service Desk Agent Role for our esteemed banking client in Singapore.

If you are selected,

You will provide technical assistance and customer support to users of IT services in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance

Responsibilities:

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level.
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Nitec in IT related fields
• Min 1 year End user support experience or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.