Total 7,111 Customer Service job vacancies in 5 CHANGI BUSINESS PARK CRESCENT CHANGI BUSINESS PARK SINGAPORE

Job Responsibilities:

• Provide technical leadership to the IT Operations team (vendor and local IT) to support system operations, Microsoft O365, networking, servers, change management, configuration management, user support, IT security, database administration, and Microwave communications
• Support the Infrastructure lead on the enterprise LAN/WAN, IP Telephony, Routing, Wireless Backhaul, Data Centre Networking Technology, Cambium Networks (cnMaestro), and Network Management Systems (NMS) covering fault, configuration, performance, and capacity management environments and lead the design, plans, and implementations of related projects
• Manages and performs expert-level network maintenance, upgrades, and configurations. Identifies, diagnoses, and resolves expert-level network problems
• Good knowledge of Security Management (Cisco, Juniper, Fortinet, Checkpoint, Palo Alto, VMWare NSX, etc)
• Work with the Infra team to evaluate new and prospective network technologies. Be a proactive member in the design and selection of future platforms, addressing cross-technology and cross-platform issues
• Execute Business Continuity Planning and Disaster Recovery Planning
• Roadmap network system and advise on process improvements
• Oversee the user account management and development and deployment of patches
• Identify and thoroughly research various server/storage architectures and applications suited for business operations and develop the business case justification if needed
• Oversee installs, configuration, upgrades, administration, monitoring, maintenance, and security for the agency file and database servers. Ensure that the server uptime is meeting the metrics
• Identify security risks and coordinate their remediation
• Manage responses to security incidents
• Provide practical security best-practice guidance to agency-wide networking initiatives
• Monitor and enforce security procedures
• Analyze the impact of existing or proposed projects on the enterprise infrastructure to ensure that projects do not compromise the security of the infrastructure or security policies
• Manages group’s expectations and ensures prompt and complete service

Job Requirements:

• The candidate must possess a Bachelor’s Degree, Postgraduate Diploma, Professional Degree in any of the following: Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent
• Understanding current networking trends, including SDN for Datacentre and SDWAN for WAN
• At least 10 years of experience as an Architect with multi-disciplinary technical skills in Virtualization’s hypervisors, systems & storage, Backup, Network, DB, O365 and Hyper-converged
• Expert knowledge of Load Balancing platforms - F5 or AVI / VMWare/Nutanix - is a MUST
• 5+ years of experience in Azure cloud engagement
• 7+ years of Network Virtualization with VSAT Broadband experience
• 3+ years of experience with Cambium Networks (Wireless Backhaul), Microwave links communication
• Good knowledge of Certificates, DNS, DHCP, Authentication, and Authorisation
• Experience with Cisco routing/switching equipment and routing technology and protocols
• General experience with security technologies, such as firewalls, intrusion detection, threat mitigation
• Professional certification, such as the CCNP, CCIP, or CCIE is advantageous
• Vulnerability management experience
• Compliance or audit experience
• Process automation experience
• Budget planning and/or cost estimation experience
• Well-organized team player
• Advanced analytical and conceptual thinking skills
• The ability to influence stakeholders and work closely with them to determine acceptable solutions
• Advanced technical and documentation skills

Other Information:

• Working Location: Tanjong Pagar
• Salary: $8,500 to $9,200
• Working Days: Mon to Fri
• Working Hours: 9am to 6pm
• Travelling is required

Vault Personnel Pte Ltd

EA Licence No: 20C0275

Tan Li Yen

Registration Number: R23115268

Childcare Cook cum Cleaner at a Student Care in Ubi.

To prepare breakfast during school holidays, lunch and teabreak during school days.

To maintain cleanliness in the centre, kitchen and sanitary areas.

Good knowledge of balanced dietary requirements for children.

Good time management skills.

Must follow health and safety guidelines.

Only locals need apply.

Please message 83996130.

Responsibilities:

• Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from various stakeholders
• Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met.
• Provide assistance and liaise with maintenance contractors in the area of IT service request, change and incident management for Data Centre Operations, Technical Services and IT Infrastructure aspect.
• Manage of IT operational risk and issues, system performance and availability.
• Oversee lifecycle maintenance activities of hardware and software includes preventive maintenance, and product life span.
• Review and recommend procedures, processes and policies to enhance data center operations and service delivery to all stakeholders.
• Maintain the operation certification standards and involve all IT audits and assessments.
• Involve project management (including new initiatives) to ensure all timeline is meet.
• Liaise with vendors for IT-related matters.

Requirements:

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• 3 years’ experience in IT operations, service delivery and management or service desk management
• Strong verbal and written communication skills.
• Good communication, writing and presentation skills
• Strong understanding of system and network operations standards and knowledge, with ITIL certification will be advantageous
• Able to support after office hours (Include Sat, Sun & PH) for incident or downtime for maintenance.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24204

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Student Care Teacher cum admin staff

- Sending and bring students to and fro school.

- Supervise student's homework, spelling and performance monitoring for Primary 1-6.

- Able to guide students to solve school question in English, Math, Science.

- Good to know Chinese but not necessary.

- Good classroom management

- Plan and conduct holiday activities

- Ensures safety and well being of students all the time.

- Handles basic activities such as attendance, records and as allocated

- IT literacy

Please send in your resume to [email protected]

- Ensure cleanliness of place and toilets.

- To prepare lunch and tea break for the kids during school days.

- To include breakfast during school holiday.

-Ensure cleanliness of the shower rooms and toilets

- Ensure hygiene of the kitchen

- 7 hours of work daily

- Only Singaporeans and PR need apply.

Please message 83996130

Job Description

Key Responsibilities

1. Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
2. Uses escalation policies as required to keep management informed of down situations.
3. Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.
4. Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.
5. Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.
6. Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.
7. Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.
8. Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

Job Responsibilities:

• Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
• Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis
• Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request
• Propose improvements for systems based on identified process gaps
• Standardize processes through developing implementation, integration, and documentation in accordance to set standards
• Identify and propose suitable processes for automation and implementation
• Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment
• Highlight and escalates risk issues to relevant parties in a timely manner
• Participate in system restoration for Disaster Recovery exercises
• Coordinate regular meetings for issues resolution with developers/vendors
• Perform other duties as and when assigned

Job Requirements:

• Diploma / Bachelor’s degree in Computer Science or Information Technology
• Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution
• Possess hands-on experiences in supporting Payment systems
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users
• Has functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices
• Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows and LINUX services
• Possess good understanding and competency in scripting (such as DOS, Shell Scripting)
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner
• Possess collaborative team player working style with demonstration of presentable interpersonal skills
• Excellent communication, interpersonal and presentation skills
• Demonstrate a strong sense of accountability and ownership of results
• Demonstrate sound judgment in reviewing problems and making recommendations / decisions

To apply, please visit www.gmprecruit.com and search for Job Reference: 24206

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Working location: Changi Cargo Agent Building

Client Communication: Communicate with clients via phone or email to provide updates on shipments, and resolve issues related to transportation and delivery.

Order Processing: Ensuring all necessary documentation is completed and submitted. This includes verifying and arranging transportation, and scheduling deliveries.

Problem Resolution: Proactively identify and resolve issues that may arise during transportation and delivery, such as delays, damages, or discrepancies. Work closely with drivers and warehouse personnel.

Tracking and Monitoring: Monitor the status of shipments and track their movement from origin to destination. Keep clients informed of any changes or delays and provide real-time updates as needed.

Documentation: Maintain accurate records of all transactions, including order details and shipping documents.

Purpose

Contributes to the overall success of the Payment Processing & Support Team (PPST) / GBM - Asia & Pacific Region in Singapore and the Asia & Pacific Region ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.
• Recording and processing of payments on a timely and accurate basis:
• Ensuring invoices and receipts are attached thereto and transactions are properly authorized before payment.
• Issuing of cheques or through payments by SWIFT or GIRO for BNSS and BNSAL direct expenses.
• Ensuring accounting entries are posted timely and accurately into the Bankmaster Plus (BM+).
• Ensuring proper recording of GST component.
  
• Providing administrative support to HR department:
• Posting and verification of HR department’s accounting entries into BM+
• Accurate and timely recording of staff benefits and staff related expenses to assist Singapore HR in expatriates’ income tax reporting and to assist business units in Singapore in their respective expenses reporting and monitoring.
• Process quarterly TSA fee billing and monthly expenses closing for :Monthly/ quarterly expenses reimbursement/ closing for PRO, EO, and other branches / units, including follow up to ensure payments are received promptly. This includes the supporting of regional staff cost allocation and payments.
  
• Prepare nostro accounts charges and overdraft interest charges for input into the BM+.
• Perform reconciliation of cheque engraved form.
• Other administrative tasks assigned, whenever required

Experience/Other Information

• Working experience in Accounts Payable/Payment Processing and/or Nostro reconciliation functions in a Bank. Fresh graduate with strong credentials would be considered as well.
• Proficient in MS Office and especially in MS Excel and MS Words.
• Good knowledge of payment processing.
• Good knowledge of nostro accounts reconciliation.
• A team player and good skill in time management.
• Minimum GCE A Level

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop service platform.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Performance Bonus and Commissions are Available!!

Job Description:

• Develop and create EDMs.
• Video shooting and editing, photo editing, create posts and flyers.
• Assist in implementing digital marketing activities across a broad range of digital marketing channels, such as search engines (Google SEO/SEM), Social Media Platform Facebook, IG, XHS, Tiktok,Email, and Mobile etc.
• Assist in planing and executing various marketing campaigns over different platforms, allocating budgets and timelines for each campaign.
• Developing, implementing and optimizing digital marketing strategies and campaigns to achieve sales target.
• Brainstorm new and creative growth strategies.
• Copywriting for social media posts, stories, websites, blogs, and other digital platforms to engage with the target audience and improve brand awareness.
• Liaising with influencers.
• Collaborating with other teams such as sales and product development to ensure consistency in messaging and alignment of marketing effort

The Ideal Candidate

• Diploma in Marketing with at least 3 years related experience.
• Results oriented.
• Experience with copywriting and e-commerce performance marketing
• Passion for digital marketing; Creative mindset with excellent communications skills
• Good working attitude
• Strong computer skills; Familiar with graphic and video editing software.

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Transportation/ Logistics Industry

Salary: $1,600 - $2,300
Working Location: Pasir Panjang

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Do reports that required from Superior, training provided.
• Other ad hoc duties as assigned.

Requirement

• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

Customer Service Executive

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• 1 to 2 years’ administrative or operational experience preferred

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Project contract based (start from 29 Jan, estimated 27 months until project completion)
• Work Location: Changi Naval Base; Project Office nearby Lavender MRT
• Working days: Alternate Saturday 5.5 days 8am to 5pm // 8am to 12pm
• Salary: $3000 to $3500

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Possessing CompTIA, A+, MCTS is at an advantage

Responsibilities:

• Install, configure, and troubleshoot hardware, including printers, computers, projectors and other IT Peripherals.
• Troubleshoot and resolve network connectivity issues, Microsoft Office, HR and Accounts Software applications, Adobe etc
• Communicate with IT vendors for the maintenance and software license expiration
• Liaise and negotiate with vendors on purchasing of office technical equipment, software required
• Manage IT security such as installation and maintaining Anti-Virus for all desktops/laptops or IT devices and perform weekly data backup for all servers.
• Create LAN Network and assign IP address when necessary
• Provide Helpdesk support for all users
• Cloning image and Setting up of new PCs / Notebooks such as creating email account, mailbox setup etc.
• Assist in setting up of CCTVs images in office premises and end users
• Good technical knowledge of the latest operating systems & network protocols.
• Performing any other IT related duties (e.g. updating of company website)
• Maintaining Software & Hardware Inventory and Proper Documentation
• Other ad-hoc duties as assigned.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

- Farrer Park

- 6 Days (Weekends need to work)

- 11am - 9pm

- Basic: $2800 + OT

Job Descriptions

• Understand and be able to explain to customers the range of Jewelley the company has to offer
• Promote the various products, services and schemes to customers
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Ensure merchandise and displays are consistently well presented and displayed
• Manage and maintain the overall positive image of the showroom
• Develop and maintain good customer relationship and database

Requirement

• Relevant experiences

- Martha Road and Tampines

- Community Services

- 5.5 days, Mon-Fri: 9am-6pm; Sat: 9am-1pm

- Salary: $2800 - $3200

Job Descriptions:

• Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:
• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services
• To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

• Programme Planning and Implementation

Develop and implement outreach plan to seniors.

Develop and implement annual calendar plan of social and health activities for seniors.

Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.

Conduct needs assessment survey if necessary.

Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.

Establish and motivate seniors to be active, healthy, interdependent and purposeful.

Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.

Network with other agencies to establish additional avenues of help for the welfare of the seniors.

• Alert Alarm System

Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.

Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

• Volunteer Development

Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.

Recruit, interview and screen potential volunteers.

Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.

Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.

Supervise and support volunteers.

Establish a system of recognition for the volunteers.

Review and evaluate the volunteer programme to ensure relevance and to meet future needs.

Serve as the key communication link between the centre and its volunteers.

• Finance and Accounts

Manage the monthly petty cash utilization of the centre.

Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Requirements:

• Diploma in social service or related discipline, with a social service background.
• Relevant experiences

Student Service Associate

Salary: $2400 to $2800 + Allowance + AWS

Working hours: 44 hrs/week [4 weekdays + 1 weekend on roster basis]

• Weekdays: 10am-7pm / 11am-8pm / 12pm-9pm
• Weekends: Sat/Sunday 8.30am-5.30pm; or up to 9pm depends

Location: 12 learning centres located Islandwide
Bedok, Bishan, Chinatown Point, Chua Chu Kang, Henderson, Jurong Point, Parkway Parade, Sengkang, Serangoon, Tampines, Woodlands, Yishun, Toa Payoh

Job Descriptions:

• Is responsible for the reception of their Learning Centre.
• Answers all incoming telephone calls and enquiries and refers to the Centre Manager where necessary. Also handles all correspondence.
• Assists the Centre Manager in all matters at the Centre, including preparation of time-tables, monthly reports to Senior Management, etc.
• Maintains the Centre’s common areas, eg. lobby, work area, printing room, storeroom and pantry in a neat, clean and orderly manner.
• Supervises the work of the Centre’s cleaning staff.
• Collects Assessment Fees and Term Fees and issues receipts.
• Receives applications for assessment or term fees subsidy and forward to the Bursary Officer for processing.
• Ensures the security of the Learning Centre under the guidance of the Centre Manager.
• Submits term fees collection report to the Centre Manager.
• Prepares the Centre’s Enrolment Audit submission.
• Virtual assistant – provide administrative support to clients while working remotely.

Job Requirements:

• With proven administrative and virtual assistant experiences preferred
• Comfortable to work flexible hours (including weekday nights and weekends according to roster basis)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

- Geylang

- Sell building materials

- 6 Days (Weekends need to work)

- Monday to Friday (07:30 am to 6:00 pm), Saturday (07:30 am to 5:00 pm) (working beyond such timings is considered as OT1.5 ; SUNDAY/PH is OT2.0)

- Salary : $ 1800 - $2200 (depends on experience) + Commission + Benefits

Job Descriptions

• Assist in customer service
• Assist in preparing for shop opening/closing
• Assist in maintaining branch cleanliness
• Assist in display products
• Assist in stock transfer
• Assist in loading/unloading products
• Handle basic phone responsibilities
• Gain deeper understanding of products
• Other ad hoc duties when assigned
• Any other tasks instructed by Manager

Requirement

• Relevant experiences

This is a B2B customer service position based in our central Singapore office, with the opportunity to also work from home.

IMPORTANT – this role mirrors Australian office times (8.30am - 5.30pm AEST), so in Singapore this will mean you will start and finish your working day later than usual.

$58-60K pa ($4,833 - $5,000 pcm)

You will be responsible for:

Request Handling - Pre & Post-transaction queries:

• Resolving multi-channel Customer transaction queries providing answers immediately where possible and escalating to internal teams when required, to ensure delivery of responsive service to Convera’s clients.
• Utilizing business and product knowledge to identify opportunities to refer to Sales teams, to meet additional Client needs and increase revenue.
• Adhering to agreed SLAs and KPIs
• Delivering high quality, consistent interactions.
• Handling clients contact with a professional demeanour.
• Supporting in collecting required documents from clients by proactively reaching out to clients, following a defined process

Administration and Reporting:

• Maintain accurate SFDC (salesforce) records.
• Ensure that client requests are handled on time and with accuracy.
• Participate in team initiatives as needed.
• Identifies areas of improvement and puts them forward to the team.

Skills & Experience required:

• A passion for providing only the best level of customer service to corporate clients (B2B)
• We would like you to have previously worked in a process led role where you have demonstrated a high level of attention to detail and followed a defined process.
• We would ideally like the above experience to have come from within the financial services industry.
• Excellent written and verbal communication skills in English.
• Ability to ask probing questions to understand customer needs.
• Ability to navigate a computerized data entry system.
• Familiarity with office productivity tools e.g. MS Office, outlook, excel, Salesforce.
• Professional telephone manner with an ability to develop rapport with external customers.
• Ability to handle objections and complaints.
• High degree of accuracy and attention to detail
• High degree of self-motivation
• Ability to work under pressure.
• Ability to meet deadlines/high sense of urgency.
• Strong team player

About Convera:

Convera is the largest non-bank B2B cross-border payments company in the world. We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary, plus commission based on success
• Great career growth and development opportunities in a global organization
• A flexible approach to work
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-AS1

ROLE : Inside Sales Operation Support - Order and Logistic Management

• Sales Order Excellence: Take the helm of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying. To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidate must possess at least a diploma or above cert
• Must be keen in sales
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous
• 1 to 2 years relevant experience

• Working Days & Hours: 5 days | Mon-Fri: 8.30am to 5.30pm
• Working Location: Cantonment Rd
• Salary Range: $2000-$2500

Responsibilities:

• Answering, screening, and forwarding phone calls in a professional manner
• Assisting clients and visitors with the location of legal staff
• Scheduling and confirming appointments
• Observing business etiquette, and maintaining a professional appearance
• Directing the flow of mail, faxes, and deliveries to reach the intended recipients
• Managing the maintenance and repair of office equipment
• Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings
• Preparing meeting facilities, and arranging refreshments, if required

Requirement:

• Relevant Experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Location: MindSpace@The Woodleigh Mall
• Working Days: 5.5day
• Working Hours-Monday to Friday 1030am to 7pm
  - Saturday 9.30am to 1.30pm
  
• Salary : $2,200 - $3,400

Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Requirements:

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Datawarehouse Support Engineer (EDW)

The support specialist will be a techno functional support team member for the Enterprise Datawarehouse (EDW) under IT BAU team.

He/she is responsible for ensuring system availability and timely deliverables for data marts for various business unit like Finance, regulatory, Campaign.

The support specialist, as the analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank. He/she follows up to resolve issues reported by users and performs impact analysis related projects/enhancements that will impact the EDW.

Roles/Responsibilities

- Responsible to provide BAU support for Enterprise Datawarehouse

- Responsible to provide operational support and ensure SLI of system availability, batch deliverables

- Respond on time to the queries raised by various business units

- Provide timely updates regarding production status and progress of issue resolution

- Fine tune applications and systems for high performance and higher volume throughput

- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards

- Perform impact analysis of enhancements/projects that will impact supported systems

- Identify the underlying problems, analyse the root causes, provide possible solutions/fixes, and respond to users within SLA

- Support relevant software/platform/database upgrade for the systems

- Work with delivery team for smooth transition from projects/enhancements to BAU Mode

- Incident, problem, and service outage management experience

- Participate in Disaster Recovery and Business Continuity exercises

- Able to support relevant software/platform/database upgrade for the systems

- Server Performance, capacity, utilization monitoring and Health monitoring

- Collaborate with diverse cross functional teams within IT and Business to Independently drive outcomes - At least 3+ years of relevant experience in banking/financial services industry

- Experience with Teradata FSLDM and data mapping

- Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies

- Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)

- Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage

- Experience in Performance Tuning on Teradata or other MPP data pipeline

- Hands On Experience within the Hadoop Tool Sets Hive, Hue, Spark, Kafka is a plus

Must-Have Primary Skill: Data and Intelligence-Data Management-ETL Data Integration

Primary Skill: Yrs Experience Skilled (3 to 5 Years Experience)

Location: Singapore

• Support users encountering challenges with operating systems such as Windows 10 and 11, along with software applications like Microsoft 365.
• To ensure reliable performance, manage and monitor the utilization of both wired and wireless networks.

Requirements:

• Diploma in IT or equivalent
• At least 2 years of experience in using Windows 10 and Windows 11.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Centre Manager

• $4,000 - $4,500
• 5.5days (Mon to Fri 10am-7pm | Sat 10am-2pm)
• Farrer Park

Reporting to the Centre Director on administration matters.

This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Able to teach primary school subjects will be an advantage

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279