Total 1,334 Customer Service job vacancies in Ang Mo Kio, North East

Job Summary:

Provide befriending and outreach services to the elderly at a designated service boundary. Work closely with the Centre Supervisor in the befriending care plan implementation and monitoring of clients’ condition.

Job Description

• Conduct community outreach and relevant need assessments to the elderly at a designated service boundary.
• Conduct care befriending services to frail and vulnerable elderly at their homes.
• Provide referral to help services for the elderly in needs.
• Recruit volunteer befrienders to assist with the outreach and befriending services.
• Train volunteer befrienders to provide monitoring and appropriate referral to support services.
• Perform administrative and reporting duties such as visitation notes, records and other necessary data and statistics required by the authorities.
• Perform other duties as assigned by the reporting officer.

Job Requirements

• Minimum Diploma Holder.
• 1 to 2 years of relevant experience in elderly befriending service.

Working Location

• Blk 152A Bedok South Road, #02-02, Singapore 461152

Role:

• Manage the daily operations of the education centre
• Manage teachers schedules and plan courses based on demand, availability and other constraints
• Manage the direct reporting staff in charge of handling inquiries (walk-in, phone, email...)
• Issue invoices, record payment of fees
• Follow-up students and ensure quality of service
• Handle escalated clients inquiries or claims
• Resolve issues as required
• Order from suppliers (books, office supplies...)
• Ensure that the centre is cleaned properly
• Working hours: Mon to Fri 10.30am to 7.30pm, Sat 8.45am-12.45pm

Requirements:

• 5+ years of experience in a management role in a tuition center/school
• Basic knowledge of book keeping
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email and IT applications

Job Summary:

Provide befriending and outreach services to the elderly at a designated service boundary. Work closely with the Centre Supervisor in the befriending care plan implementation and monitoring of clients’ condition.

Job Description

• Conduct community outreach and relevant need assessments to the elderly at a designated service boundary.
• Conduct care befriending services to frail and vulnerable elderly at their homes.
• Provide referral to help services for the elderly in needs.
• Recruit volunteer befrienders to assist with the outreach and befriending services.
• Train volunteer befrienders to provide monitoring and appropriate referral to support services.
• Perform administrative and reporting duties such as visitation notes, records and other necessary data and statistics required by the authorities.
• Perform other duties as assigned by the reporting officer.

Job Requirements

• Minimum Diploma Holder.
• 1 to 2 years of relevant experience in elderly befriending service.

Working Location

• Blk 222C Bedok North Drive, #01-66, Singapore 463222

Role:

• Teach German language to children and adults
• Contribute to the development of the German curriculum
• Report on students progress
• Related administrative work

Profile

• Fully fluent with German language (C2 expected)
• Excellent knowledge of German culture and habits
• Available to work on weekends (1 day) and weekdays evening (2 or 3 evenings)
• 3+ years experience in teaching languages preferred

Job Description

The successful candidate will join the Application Services (Passenger Servicing System) department in SIA Information Technology Division. He/She will be assigned to assist various Customer Service agile squads, as required, to accelerate new product and feature development.

Key Responsibilities include:

- Initiate design and development of new applications.

- Design and implement Continuous Integration / Continuous Delivery pipelines.

- Design and develop new features for both new and existing applications.

- Deliver and integrate Microservices with web and mobile applications.

- Provide technical input to assist product owners to and refine user stories.

- Create and maintain software documentation, including detailed technical design, low level design and test scripts.

- Write automated unit, feature and regression test suites.

- Ensure code upholds the best practices for security, data protection and reliability.

- Any relevant ad-hoc duties.

Requirements

- Possess a degree in Information Technology or related fields.

- At least 3 years of broad range of software development experience.

- Strong Java experience for server side development, including hands on experience developing and consuming Restful API’s and webservices.

- End to End integration experience of Microservices / webservices with front end systems (websites, mobile etc.).

- Good understanding of agile methodology and design thinking as well as source code control systems and CI/CD pipelines.

- Familiar with programming practices such as Test Driven Development.

- Experience with SQL and relational and non-relational Databases (e.g. Oracle, MySQL, Cassandra).

- Experience with programming languages such as XML, JSON, HTML, HTML5, CSS, JavaScript.

The following will be highly regarded:

- Experience in designing, developing and deploying microservices - Experience in building highly available, performant and scalable clustered services using Docker, Kubernetes or Open Shift.
- Experience in node.js development.
- Experience in deploying with cloud based services and deployments, such as AWS, Azure or Google Cloud.
- Experience with web front end framework such as React, Vue or Angular.
- A proven ability to adapt to new development languages and environments.

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.

Join Us and Make an Impact.

As a Field Service Engineer at Honeywell Singapore, you will play a crucial role in the on-site installation, servicing, and repair of complex equipment and systems. This position requires a blend of technical expertise, customer-facing skills, and a commitment to continuous improvement in field service processes and product development.

Key Responsibilities:

Support On-Site Installation and Repair:

1. Lead the development and refinement of processes for the installation, servicing, and repair of complex equipment on customer sites.
2. Ensure high-quality technical standards are maintained during all on-site activities.

Technical Presentations and Training:

1. Deliver technical presentations to customers, industry peers, and competitors.
2. Contribute to the creation and revision of work instructions and customer-facing training guides.
3. Educate customers and field technicians to ensure a comprehensive understanding of our products and services.

Documentation and Communication:

1. Write and maintain clear, concise documentation used by field technicians.
2. Utilize excellent written and oral communication skills to effectively convey information.

Continuous Improvement Initiatives:

1. Drive initiatives aimed at improving processes related to field services and product development.
2. Actively seek feedback and implement strategies for service enhancement.

Cross-Functional Support and Escalation Management:

1. Work with cross-functional groups to resolve administrative issues related to equipment delivery and installation.
2. Serve as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders to ensure swift resolution of complex issues.

Customer Service and Delivery:

1. Validate customer requests and ensure the Right and Fast Delivery of services. Uphold a commitment to excellent customer service throughout all service activities

MUST HAVE:

• Major in Chemical Engineer, Electrical Engineering, or Instrumentation Engineering.
• Internship and/or relevant experiences in Oil & Gas, Petrochemical, Process Plants.
• Ability to work with clients in Jurong island area.
• Ability to standby and support upon request.
• Excellent written and oral communication skills.
• Ability to provide quality documentation and effective training materials.
• Ability to deliver high-quality presentations.

WE VALUE:

• A proactive approach to problem-solving and process improvement.
• Team players who can collaborate effectively with diverse groups.
• Individuals who are passionate about delivering exceptional customer experiences.

​

About Us

The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More

We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.

The future is what we make it. So, join us and let’s do this together.

Summary

As Steve Jobs said in 1997 when introducing the Apple Store Online: “We make amazing products. We should have an amazing purchasing experience.” Twenty-five years on, the Apple Store Online is one of the world’s biggest and most successful e-commerce sites. Our global mission is to bring a flawless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team is able to bring this experience to life! The Learning and Quality team is looking for a driven individual who believes that the customer experience is at the heart of what we do and works tirelessly to help our teams achieve just that.

Key Qualifications

• Ability to work with and influence cross functional business partners to build and achieve strategic quality objectives and goals
• Solid understanding of quality principles and approaches including but not limited to customer journey mapping, process Improvement methodologies and data analysis
• Proven track record to analyze data, accurately determine root cause and implement actions that solve problems and improve performance
• Adapt to changing environments, technology and processes
• Drive for results with a high degree of determination
• At ease with relationship building and engaging a wide variety of internal and external senior level stakeholders
• Superb written and communication skills
• Strict adherence to company policy on confidential materials
• Experience in the management of outsourced suppliers and internal teams delivering customer-facing support
• Experience working as part of a virtual team that is geographically dispersed

Description

Regional Quality Manager (RQM) leads teams of Quality Program Managers (QPMs) who are responsible for supporting and guiding their respective sites and business partners to achieve business goals. RQM demonstrates a fundamental understanding of contact center operations, anticipate broader business needs, collaborate influentially with cross-functional teams, and develop strategic goals and tactical plans. RQM align resources to maintain a balance of customer, people, and business focus; have a passion to develop future leaders; and drive accountability to ensure success.

In this role, you will work with the business teams (in region and worldwide) as well as collaborate with the Retail Customer Care leadership. You will be leading a team to be responsible for helping identify business trends and insights, building Quality strategy to support business need and partnering with cross functional teams to improve customer experience.

A Regional Quality Manager will participate in business reviews, provide quality insights and are responsible for driving quality and performance improvements. You will need to be responsible in supporting and guiding QPMs to achieve business goals in customer experience and quality performance and includes building behavior based plans based on qualitative and quantitative insights. This work will be achieved through evacuating QPM engagement by attending site visits, applicable business meetings, and reviewing QPM communication outputs for our internal and external customers.

Additional Requirements

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Benefits

• Hybrid model
• Flexi working hours
• Employee discounts on our ancillary services

Job scope and responsibilities

• Act as liaison between customers and nannies to ensure a smooth deployment
• Follow up with customers on their experience with our nannies
• Managing schedule of different customers and nannies
• Answering customer queries on our products and services
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Administrative tasks related to customer’s job requirements
• Maintaining a positive, empathetic, and professional attitude toward customers at all times

Requirements

• Our nannies are mostly mandarin speaking
• Diplomas, general education degree or equivalent
• 2 years of working experience in Customer Service-related roles
• Ability to stay calm when customers are stressed or upset

Job Description:We are looking for a enthusiastic and detail-oriented housekeeping attendant to join our team and ensure the cleanliness of our postpartum care center. Responsibilities include changing bed sheets, washing linens, cleaning toilets, and wiping windows. Candidates must also be willing to follow supervisor's arrangements and provide excellent service to our clients.

Responsibilities:

• Change bed sheets and maintain a fresh and clean sleeping environment.
• Wash bed linens and other fabrics as needed.
• Clean and sanitize restrooms to maintain hygiene standards.
• Wipe windows to keep interiors bright and well-ventilated.
• Follow supervisor's instructions and complete assigned tasks.

Requirements:

• Prior experience in housekeeping is preferred.
• Detail-oriented, patient, and able to maintain high cleaning standards.
• Team player with good communication skills.
• Responsible and able to work independently.
• Strong service mindset and attention to detail.

Benefits:

• Competitive salary based on experience and skills.
• Training opportunities to enhance job skills.
• Positive work environment and supportive team atmosphere.

How to Apply:Please send your resume to WhatsApp 98257742. We look forward to welcoming you to our team!

Note:This position is Full-time and located at Braddell Road.

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

As a Patient Service Officer, you shall be responsible in providing excellent customer service to callers and communicating effectively with people from all levels. Your responsibilities are as stated below.

Booking Office:

• Attending to incoming calls from internal and external stakeholders pertaining Operating theatre bookings/Bed admission requests.
• Scheduling surgeries in Operating theatre promptly and accurately.
• Performing outbound calls to clinics to confirm surgery cases for the next day or if there are any amendments and cancellation.
• Attending to bookings/cancellation/amendment requests via chat.
• Achieving department KPI’s and attending to all interactions across all platforms professionally and with high level of service.
• Allocating appropriate resources i.e. operating theatre, schedules of surgeons/assistants/equipments.
• Performing administrative duties such as blocking of operating theatre in the system/checking that cases are all accurately booked.
• Ensuring that Operating theatre slots are effectively optimized.
• Facilitating bed allocation to maximize the utilization of beds.
• Identifying potential bed tight situation and activating contingency plans.
• Submitting daily statistics to management.
• Any other ad-hoc projects and duties assigned by supervisor.

How to Succeed

• Possess at least Diploma, Nitec, GCE ‘A’, ‘O’, ‘N’ Levels in any discipline.
• Minimum 1-year experience in a customer service position.
• Experienced working in a Contact Centre/Bed management unit/Operating Theatre scheduling unit will be an added advantage.
• Able to work on Saturdays.
• Entry level candidates are welcome to apply.

Job Description:

This is a leadership position, a key leader who will lead a team of Customer Service Agents in delivering responsive services to our customers.

You will report to Head Operations Control Centre and be responsible to the ops matters within your watch. Ample opportunities for career growth and training will be provided. It is 12 hours rotating shift team-based setup with adequate rest.

You will be working in a family-oriented environment with good company benefits.

Job Responsibilities

• Oversee the development and management of the Operations Control Centre.
• Involve in resource planning and staff management to ensure resources are properly allocated.
• Handle escalation matters including staff grievances.
• Manage and ensure KPIs are met so as to align with the company’s goal and objective.
• Hiring, training, coaching and leading Executives and Operations Control Agents as they provide support for customers.
• Liaise with the authorities and other key organizations on Taxi / Bus Operations and emergency incidents.
• Proactively identify opportunities and process improvements
• Perform other duties such as preparation and submission of operation reports, incident reporting etc.
• Responsible for Operation matters including the relevant KPIs within the watch.

Job Requirements

• Proficient in MS Office e.g., Excel, Word, PowerPoint, Power BI
• Project Management skills
• Report writing skills.
• Ability to diagnose and resolve basic technical issues.
• Strong leadership and interpersonal skills
• Intensive customer service skills
• Conflict resolution
• Good command of English (written and spoken)
• Open to work 12 hours shift with rotating Day and Night patterns including weekends and public holiday.
• Experience in managing overseas operations locally.
• Candidate with taxi and bus operations domain knowledge is an added advantage.

Job Highlights

• Good advancement opportunities
• Comprehensive training provided
• Quarterly spa incentives
• Job Description
• Join an expanding wellness and aesthetics group of companies
• Good advancement opportunities
• More than 70% chance of promotion in first year of work

Responsibilities:

• Provide good customer service
• Attend to client inquiries
• Schedule appointments
• Introduce promotional offers
• Uphold the company’s excellent image
• Cashiering and do end of day sales settlement
• Assist to manage therapists

Requirements:

• 5 days work each week
• Work shift 10:45am - 9:15pm
• Able to work up to 5 weekends each month
• Basic PC skills required
• Able to work independently without supervision
• Meticulous and fast learner
• Friendly and warm personality
• Comprehensive training provided
• Sales and/or customer service background an advantage

Benefits:

• 5 days work only
• 8 branch locations near MRT (Station at a branch near you)
• Quarterly spa treatment incentives

Responsibilities:

• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Meeting with clients to diagnose software, networking, or hardware issues.
• Providing technical support on-site or via remote-access systems.
• Offering solutions that meet the needs of the client.
• Repairing hardware malfunctions, software issues, and networking problems.
• Maintaining good client relations.
• Tracking and managing work records.
• Compiling job reports.

Requirements:

• Diploma in Engineering (Computer/Telecommunication) or equivalent.
• Min. 1 year of working experience in the related field is required for this position.
• Basic troubleshooting skills
• Work on shift duty 24x7
• Travelling to sites

Job Highlights

• Good advancement opportunities
• Comprehensive training provided
• Quarterly spa incentives
• Job Description
• Join an expanding wellness and aesthetics group of companies
• Good advancement opportunities
• More than 70% chance of promotion in first year of work

Responsibilities:

• Provide good customer service
• Attend to client inquiries
• Schedule appointments
• Introduce promotional offers
• Uphold the company’s excellent image
• Cashiering and do end of day sales settlement
• Assist to manage therapists

Requirements:

• 5 days work each week
• Work shift 10:45am - 9:15pm
• Able to work up to 5 weekends each month
• Basic PC skills required
• Able to work independently without supervision
• Meticulous and fast learner
• Friendly and warm personality
• Comprehensive training provided
• Sales and/or customer service background an advantage

Benefits:

• 5 days work only
• 8 branch locations near MRT (Station at a branch near you)
• Quarterly spa treatment incentives

Our company is engaged in plumbing and santiary services, and the recruitment conditions are as follows:

1.With sufficient engineering plumbing & sanitary construction experience

2. Have a strong sense of responsibility to the company and employees

3. Obey the company arrangement

4. Be loyal to the company

5. Supervisor job requirements:

- Implements, maintain and coordinate health and safety matters on work sites.

- Ensure compliance of all work site safety procedures, rules and regulations in accordance with MOM, NEA and main contractor's requirements:

- Assist in conducting regular site inspections and take appropriate corrective actions

- Conduct toolbox meeting

- Assist WSHO in proper documentation of all site safety meeting, reporting and recording

Requirements:

- Min Certificate/Diploma in Civil/Mechanical/Building/Structural Engineering

- Min 3 years of Construction or WSH Safety Corrdinator experience

- Possess Certificate in Safety Coordinator or Workplace Safety and Health (WSH)

- Demonstrated knowledge of WSH legislation and requirement

- Effective communication, writing and computer skills

- Responsible, committed and independent with minimum supervision.

- Able to start work in short notice.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Manage daily operation, roster planning of the team, monthly commission, and incentive submission.
• Identify opportunities and challenges of team members in achieving commercial and service targets by working closely with Clients Relations Centre Manager to provide training needs as required.
• Ensure efficient communication and escalation of cases across teams/departments/brands.
• Attend regular meetings to share CRC updates, operational feedback and conduct bi-monthly CRC performance review with stakeholders.
• Responsible for consolidating reports based on pre-determined KPI’s, analysis, highlighting all anomalies and insights, with an executive summary to Client Relations Centre Manager and stakeholders.
• Manage, coach and evaluate team members’ performance (in collaboration with CRC Manager / QA Executive / Trainer) by monitoring quality of calls, e-mails chats, and contacts records to uphold SLA target and client satisfaction.
• Foster team discipline, communication, and morale to strengthen teamwork within the team.
• Assist Clients Relations Centre Manager on other tasks and duties as and when necessary.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree in Media related, or Marketing will be added advantage.
• Preferably with 2 years of team managing experience in luxury (retail) or hospitality experience is ideal for this position.
• Experience in spearheading client centricity with commercial and sales targets.
• Highly self-motivated, energetic, team player, proactive and sales driven with a positive attitude.
• Comfortable working with computers and multiple systems; MS Office, Salesforce, SAP and CRM are a plus.
• Flexibility with working in shifts, working on weekend and public holidays if required.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.

We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Passion for the high-end environment.
• Assist customers through various delivery channels (via phone, email, and web requests) to meet or exceed client objectives of utilization, brand recognition, and customer loyalty.
• Utilize a variety of resources including search engines, websites and internal resources to research customer requests with the goal of delivering valuable solutions.
• Utilize multiple complex systems to accurately document and research customer information.
• Provide meaningful and relevant insight to customers regarding the services that can provide for them.
• Gather client and partner feedback to enhance ad products and the customer experience.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 1 year of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Client-centricity, positive mindset, flexibility, adaptability to changes, and strong teamwork are expected qualities.
• Interest in the fashion industry would be an added advantage.
• Excellent verbal and written communication skills in English and the language of the supporting market.
• Comfortable working with computers and multiple systems.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public and provide personalized services to customers in a timely, efficient and professional manner
• Handling and managing of escalation issues in a proficient manner
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Diploma or GCE ‘O’ Level with at least 1 year of experience in the Contact Centre industry
• Effectively bilingual and articulate with a strong command of spoken and written English
• Proficient in MS Office applications with excellent keyboard skills
• Possess good customer handling skills with a positive mindset
• Team player who is able to adapt in a fast paced environment
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.

Job Purpose:

Assist the development of the SQE department by contributing to the daily QA operation and maintaining the high level of efficiency for all new models and engineering changes. Provide strong impetus to support continuous improvement in view of meeting all relevant KPIs for the company. Provide a framework with clear structure to build on the need to standardise and implement systems for greater clarity and efficiency. Focus on ensuring that good quality is evident in all aspects of production and serving as the extra confirmation for client products.

Key accountabilities:

1. Review the daily operation activities in the control for quality aspects.
2. Focus and ensure that the in process and outgoing quality metrics are met.
3. Execute the scheduled projects within the approved time frame.
4. Prepare and execute WI for the lines and provide training for the operators.
5. Prepare the engineering evaluations for DOE for new engineering changes.
6. Perform daily, weekly and monthly reporting to the customer and management.
7. Perform QA functions and conduct quality investigations and provide CAR.
8. Conduct client's audits and provide CAR for audit findings.
9. Provide and analyse daily line quality KPI and provide improvement plans for the quality aspects on the line.
10. Provide Customer Satisfaction reports on a monthly basis and provide solutions for quality and time factors.
11. Reconfirm and serve as the final judge for all inspection guidance issues seeking customer approval if necessary.
12. Complies with all safety policies and procedures.

Knowledge, Skills & Experience:

1. Degree or Diploma in Engineering (Mechanical or Electrical).
2. Fresh-entry or 1 year experience with quality background.
3. Strong analytical, negotiation, communication and presentation skills.
4. Excellent interpersonal skills with a high level of self-confidence, drive and motivation.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

In Comfort Delgro Engineering, we are a big family with different and diversed backgrounds. Be proud to share about working in one of the largest vehicle maintenance and repair workshop in Singapore. If you are looking for a lifelong career with various learning opportunities, this is the right place for you to extend your customer service skills, engage with our customers, take pride in resolving our customers' problems and see their smiling face! Calling out to customer service ambassadors who loves fun, being creative and high spirited individuals to join us and get recognized for your skills!

The company provides recognition for all our employees and be prepared to ride on a lifelong journey with us!

Come join us to enjoy the following:

-14-21 days annual leave (depending on your years of services)

-Medical insurance

-Long Service Awards

-Staff discounts (upon confirmation)

-Dental claims (upon confirmation)

-AWS

-Sales Incentives

-Explore more when you join us

Responsibilities

• Attend to all requests from customers for modification, repair and maintenance jobs
• Make professional and appropriate repair recommendations to customers on necessary or additional jobs
• Administer all documentation pertaining to costing, claims and vehicle history files
• Assist customers in checking-in their vehicles
• Promote customers’ relation and ensure customers’ satisfaction on all jobs or enquiries
• Attend to phone calls from customers
• Any other duty assigned by supervisor from time-to-time

Requirements

• Possess minimum 3 years of working experience in face-to-face customer service
• Minimum Qualification-Diploma
• Ability to provide technical advice on performance vehicle repairs is an added advantage
• Experience in troubleshooting basic faults and problems of vehicles would be a plus
• Proficiency in Microsoft Excel and Words
• Training will be provided on basic automotive knowledge
• Welcome individuals with retail experience
• Willing to work on Saturdays (half day)

Company’s Profile

Headquartered in Japan since 1994, they are a leading manufacturing and distributing MNC of Factory Automation, Press Die and Plastic Mold components. They deliver many products to regional countries including Australia and Middle East. Derived from their long history, they strive to continuously improve their 7 million products and services for their customers’ full satisfaction.

Work location: Bugis

Working hours: Monday – Friday, 8.30am – 6pm and Alternate Saturday, 9.00am – 3.00pm

Benefits

• Annual Wage Supplement (AWS) + High Basic Salary
• Leave starting from 16 days (Increase annually)
• Medical and Dental Benefits
• Medical Insurance
• Additional duty allowance for working on Saturdays

Job Responsibilities

• Prepare quotations and process purchase orders from customers
• Handle and assist customers on their sales enquiries via emails and phone calls
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders
• Prepare Purchase Orders (PO) to suppliers.
• Stock allocation
• Liaise with internal Customer Service Team and Business Development Team on stock availability.
• Check lead-time, expedite deliveries by suppliers and update system in a timely manner.
• Liaising and follow up delay with stakeholders
• Liaise with various parties on cancellation, lead time and expedite request.

Requirements

• Min. Diploma in Business Management or other related fields
• Min. 1-2 years’ experience in Sales Coordination or Customer Service roles
• Possess experience in guiding a team / staff management
• Able to multi-task and work in a high volume and fast-paced environment

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We are a tuition centre located at Blk 232 Ang Mo Kio Avenue 3, looking for an Admin and Student Care support staff to join us as part of our team!

Working Hours :

• 2 Weekdays, 11am to 5.40pm (Mondays & Fridays)
• Closed on public holidays

Job Description

• Handle walk-ins, telephone and email enquiries .
• Promote centre course sand provide course consultation to prospective parents and students.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to student and course registration matters.
• Supervision of Chinese homework and spelling for primary school children (primary 1 to 6)
• Responsible for new students enrollment daily.
• Follow up on sales enquiries with parents who enquire and collection of school fees.
• Take attendance and assign classrooms to teachers and students for daily course.
• Communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Simple cleaning
• Perform any ad hoc basis as assigned by manager.

Job Requirements:

• Minimum GCE O' Level or any related educational level.
• Minimum possess 1 year of relevant working experience in customer service role would be advantageous.
• Training would be provided for candidate that does not have relevant working experience.
• A full day compulsory training is required.
• Must be able to work for the above timing mentioned.
• Able to commit full duration of the contract (1 year).
• Must be responsible and committed
• Possess good working attitude and keen to learn.
• Bilingual in English and Chinese (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees.)
• Proficient in Microsoft Office.
• Must love children and comfortable working around them.
• Those can start work within short notice would be advantage.

Able to start work on short notice

Interested candidates are invited to apply online with a comprehensive resume. We are regret that only shortlisted candidates will be notified.

One of Singapore's leading MNC company that specializes in Logistics and provides one-stop logistics service.

Location: West (Clementi)

Working Hours: 5 Days Work Week (Mon-Fri - 8.30am to 6pm)

Basic up to S$ 3K + AWS + Performance Bonus

Responsibilities:

• Provide networking, software installation & update
• Troubleshoot and resolve email & WPS setup
• Involve in Company Domain Connection
• Other duties as per given by reporting line

Requirements:

• At least a Diploma in IT related studies
• Minimum 1 year of working experience as an IT Support
• Preferably possess experience in installing and configuring computer systems

Your recruiter for this job: WhatsApp Ian @ 8512 3517 for a quicker response.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845