· Provide clerical and minor technical support for the sales department of the company.
· Recordkeeping responsibilities may include sales and expense reports, electronic databases and sales proposals for prospective customers.
· Plan meetings and ensure that sales representatives in the field are in contact with home office staff.
· Process orders via email or phone with both customers and vendors.
· Get suitable quotes / pricing and check data accuracy in orders and invoices
· Contact clients to obtain missing information or answer queries
· Liaise with the Logistics to ensure timely deliveries
· Maintain and update sales and customer records
· Develop monthly sales reports.
· Communicate important feedback from customers internally
· Should be able to manage and distribute information within an office. This generally includes answering phones, taking memos, and maintaining files.
· Assist in Bookkeeping, mailing and filing duties. Duties may range from creating spreadsheets to reporting expenses to Manager / General Manager. As such, may be required to be knowledgeable in office bookkeeping software, such as Microsoft Excel, MYOB and ERP solutions.
· Be of assistance to the admin team in the generation of monthly invoices and other adhoc duties as and when needed.
· Basic knowledge of word processing, desktop publishing, report generation, project management, and other such relevant applications. Advance level knowledge will be an added advantage.
