Total 22,123 Customer Service job vacancies in Islandwide

If you are looking for a part-time job on weekends to supplement your monthly income, value good customer service, eloquent in English, willing to learn and grow with the company, then you are most welcome to apply!

Responsibilities

• Attend to walk-in customers and incoming phone/email enquiries
• Provide professional course consultation and excellent customer service to prospective customers
• Work closely with the Operations Manager in student placements and scheduling of classes
• Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries
• Process student registrations and payments
• Correspond with existing customers through phone, text messages, emails and letters
• Perform a variety of administrative duties in support of the day-to-day operations
• Process student registrations and payments
• Assisting the teacher in the class in ensuring the wellbeing of the students
• Ensure the safety and appropriate behaviour of students at the centre
• Tidy and prepare the classrooms before and after lessons

Requirements

• Fluent in English and Mandarin, to handle both English and Mandarin speaking customers.
• Confident and tactful in handling customer’s needs.
• Passionate in providing excellent customer service.
• Possess good communication skills.
• Must love children and comfortable working around them.
• Possess a cheery and pleasant disposition.
• Meticulous and systematic with administrative procedures
• Has a good eye for details.
• Excellent team player with a people-oriented personality.
• Proficient in Microsoft Word, Excel and other administrative applications.
• Applicants with experience working in tuition or enrichment centres have an added advantage.

Working hours: Saturday and Sunday from 8.30 am to 7.00 pm, weekday (adhoc basis)

Work locations: Any one of the following centres:

· Pasir Ris Sports Centre

· Our Tampines Hub

· 135 East Coast Road

· Ang Mo Kio Hub

. The Woodleigh Mall

. Safra Choa Chu Kang

. Anchorvale Village

Salary: $12 per hour for Weekday / $15 per hour for Weekend

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months (Renewable / convertible)
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Roles & Responsibilities

This position reports to the Programme Manager (Counselling) and interfaces with company staff and staff from school partners. Calvary Community Care is committed to an employee-orientated, high performance and client centred culture that emphasises empowerment, excellence, and service to the community.

Specific Responsibilities

Job Incumbent will be responsible for:

COUNSELLING

· Provide individual, and/or group counselling for students to help them understand and manage mental health and/or emotional, social, behavioural or financial issues in a school setting

· Manage counselling cases and adopt appropriate intervention

· Provide consultation to parents and stakeholders where necessary

· Attend and respond to crises in a timely and professional manner

· Work closely with school staff to support the students

· Undertake administrative duties relating to counselling e.g. documentation of cases and all counselling work done

· Participate in group clinical supervision and individual supervision sessions

Minimum qualification: At least a Post Graduate Diploma in counselling. Prior experience counselling youths is a bonus.

Expectations: Part time position, to be able to work independently

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Support any networking events with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Support mental health screening events to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients who are at-risk/diagnosed with mental health conditions and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Support the run of a caregiver support group

Requirements:

• Diploma Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Good communication skills (oral, written, bilingual) and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Sengkang/ Teck Whye

Work Service Area:

• Paya Lebar & Serangoon
• Bukit Panjang SMC, Cashew & Zhenghua
• Limbang & Yew Tee
• Bukit Timah, Clementi & Ulu Pandan
• Brickland & Choa Chu Kang

(If you have specific preference on the work service area, please indicate in the application form)

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Career Trial for Jobseekers

Training Allowance $7.50 – $15/hour

Full Time Position

6 days work week, Shift work & no fixed rest day.

Outline of Career Trial Objectives

Provide potential candidates with hands-on experience in F&B industry that allows them to explore the service crew careerpaths, showcasing their skills, and determine mutual fit before committing to a full-time position with Toast Box.

Career Trial Activities Plan

Details of Activities / Tasks

Orientation and Dispensing:

- Familiarise with company and products

- Understand uniform standards

- Familiarise with outlet operations

- Team Introduction

- Brief on theme and concept

- Brief on cash control policy

- Perform cake and display counter setup

- Perform table arrangement in the dining area

- Brief on products movement and sales pattern

Dining service:

- Perform serving products to customers

- Familiarise product names, pricing and ingredients

- Perform counter pre-close and close

- Perform waste count procedure during closing

- Buddy with the trainer to perform dining service

Handling Toast station:

Perform station opening and topping preparations

- Familiarise equipment overview: Bread slicer and toaster

- Understand the amount of bun and toast to bake

- Perform baking process for all products

- Buddy with the trainer to perform handling of Toast station

Cleaning and Pre-close Toast station:

- Understand station overview, the usage of the tools and fillings

- Perform toast and bun cutting

- Perform cleaning and sanitizing of the toaster, accompanying equipment and tools

- Buddy with the trainer to perform handling of Cleaning and Pre-close of Toast station

Table handling (Bakery Item):

- Familiarise with different types of ingredients and fillings that are used in the outlet, table handling and the storage location

- Perform station preparation such as toppings, filling and tools

- Understand the communication process between the toast server and cashier

- Perform Po Luo Yao according to SOP

- PerformThick Toast according to SOP

- Perform Traditional Toast according to SOP

Table handling (Asian Delight - set 1):

- Prepare Sandwich products according to SOP

- Perform daily inventory updates

- Perform Mee Siam preparation according to SOP

- Perform Laksa preparation according to SOP

Table handling (Asian Delight - set 2):

- Perform Mee Rebus preparation according to SOP

- Perform Curry Chicken preparation according to SOP

- Buddy with the trainer to perform Asian Delight- set 1 and 2

Cooking handling:

- Prepare Homemade nasi lemak according to SOP

- Understand station overview, the usage of utensils and boiler

- Familiarise with the different types of ingredients that are used in the outlet, cooking handling and storage location

- Understand the communication process between Coffee maker and Cashier

- Buddy with the trainer to perform Cooking handling

Beverage preparation:

- Prepare Kopi and Teh according to SOP

- Prepare Milo and YuanYang according to SOP

- Prepare Iced Lemon Tea and Homemade Barley according to SOP

- Buddy with the trainer to perform Beverage preparation

Beverage Pre-close and close:

- Perform counter pre-close and close

- Perform cleaningand sanitizing of coffee station

- Perform waste count procedure at closing

- Perform daily inventory update

- Perform POS (cash register) morning setup

- Buddy with the trainer to perform beverage pre-close and close

Cashiering and Service - part 1:

- Perform cash control policy

- Perform Cashier SOP (greeting, suggestive selling, cashiering and parting phrases)

- Perform crew duties atlobby

- Understand the usage of plastic products, paper packaging and bagging products

- Understand the POS system and the layout

- Buddy with the trainer to perform cashiering and service - part 1

Cashiering and Service - part 2:

- Understand current market promotion and local tie-in

- Perform counter pre-close and closing duties

- Perform waste count procedure at closing

- Buddy with the trainer to perform cashiering and service - part 2

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• East, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Role - Customer Service Officer (Call Center)

Work Location - Science Park

Contract Period - 1 year

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

• staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm
• staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am –2 pm

Remarks

• Mixture of foreign and local; should have Contact Centre/Service Desk/Helpdesk support experience.
• Mandarin speaking abilities is a plus
• Prefer short notice/immediate available
• G50 Clearance is required

The title holder will lead a team at a worksite to maintain the ACMV equipment and system at the design efficiency and functionality. He/She will ensure that the team conducts themselves with professionalism and provide a high-level of quality service to our customers. He/she will be responsible for the following:

Daily Operations

• To execute the maintenance regime for site equipment to keep the equipment functioning at the required plant and airside efficiency
• Troubleshoot technical issues and thereafter organise and carry out the necessary rectification works
• Schedule, plan and assign the monthly duties of the team
• Conduct skills training to new team members
• Maintain a high degree of safety standards and create a safety concious workplace
• Conduct daily toolbox meetings

Customer Service and Management

• Attend discussions and meetings with building management and tenants
• Prepare proposals/quotations and routine service reports
• Co-ordinate the resolution of technical faults within the committed timeline
• Audit and maintain high consistency of work methods and work quality delivered by the team

The Ideal candidate is a self-driven leader who has good technical knowledge and the determination and energy to drive himself and his team to deliver excellent service to customers. To excel, he should have the following attributes:

• Diploma in a relevant Engineering/Sustainability field
• Interest in energy efficiency and optimisation
• Related work experience will be an advantage
• Good written and spoken English
• Excellent planning and organizing skills
• Flexible, analytical, and efficient in problem solving
• Able to perform shift work

Location: Tanjong Katong Primary School
Address: 10 Seraya Road, Singapore 437259
Reporting To: School Administration

Job Type: Full-Time, 1-Year Contract (from 02 Jan 2025 or after issuance of LOA)
Working Hours:

• Mondays to Fridays: 6:30 am – 3:45 pm (inclusive of a 45-minute lunch break)
• No service required on Saturdays, Sundays, and gazetted public holidays

Key Responsibilities:

Customer Service:

• General Office Counter Management:
• Handle walk-in queries from parents, students, and visitors.
• Provide assistance at the counter and direct individuals to the appropriate parties if necessary.
  
• Telephone Management:
• Answer and manage incoming calls, and redirect them to the respective staff members if needed.
  
• First Aid Administration:
• Administer simple first aid to students when necessary.
  

Email Management:

• Generic Email Clearing:Manage and respond to the school’s generic email account, ensuring timely responses and proper follow-up.
  

Data Entry & Clerical Duties:

• Data Entry:
• Perform data entry tasks using Microsoft Word or Excel.
  
• Other Administrative Duties:
• Support any additional clerical or administrative tasks as assigned by the school management.
  

Qualifications & Experience:

1. Minimum Education:

• At least GCE 'N' Level or GCE 'O' Level.
  

1. Required Skills:

• Proficiency in Microsoft Office applications (e.g., Word, Excel) (Please indicate proficiency level in CV).
• Good communication and interpersonal skills.
• Ability to multitask and demonstrate initiative in a team environment.
  

1. Experience:

• At least 1 year of relevant experience in school reception duties between 2021 and 2024.
  

1. Other Requirements:

• Female Singaporean.
  Able to commence work on 02 Jan 2025.
  

Job Title: IT Support Executive + Operation Support (POS & F&B Ecosystem Platform)

Location: Singapore
Employment Type: Full-time
Salary: $2,800 – $3,800 per month
Reports to: Operations Manager

Company Overview:
Wecome is a leading POS and F&B ecosystem platform provider, offering integrated solutions for businesses. Our mission is to integrate cutting-edge technology with efficient service delivery, transforming the F&B sector. Wecome's unique ecosystem includes advanced Point-of-Sale (POS) systems, eco-efficient delivery solutions, and data-driven business insights, positioning us as a key partner in shaping the future of the food service industry.

Position Summary:
The IT Support Executive will provide essential support for our POS systems and F&B ecosystem platform, including the delivery logistics system and lock system solutions. The role involves traveling to various client locations to provide onsite technical assistance, system deployment, and troubleshooting. You will also collaborate with vendors and internal teams to ensure seamless integration and functionality across all systems.

Key Responsibilities:

• On-site IT Support:
  • Provide roving IT support for deploying, maintaining, and troubleshooting POS systems and the F&B ecosystem platform (including the delivery logistics and lock systems).
  • Ensure smooth operation of POS systems, networks, and the entire F&B platform at all locations.
  • Diagnose and resolve hardware, software, and network-related issues promptly.
• System Configuration & Maintenance:
  • Configure and maintain peripherals, network devices, and systems associated with the POS and F&B ecosystem platforms.
  • Perform routine backups, upgrades, and system replacements as necessary.
  • Document and manage IT assets, licenses, and subscriptions related to the platform and systems.
• Platform & Logistics System Operation Support:
  • Assist with the configuration and maintenance of the delivery logistics system and lock system to ensure smooth operations.
  • Handle after-hours on-call support for critical issues related to POS and F&B ecosystem platforms.
  • Collaborate with vendors to resolve any platform-related technical issues.
• Administrative & Documentation:
  • Maintain accurate and up-to-date records of IT assets and support activities.
  • Assist in developing standard operating procedures, processes, and work instructions related to the platform and systems.
• Other Duties:
  • Assist in other IT-related tasks as required by the Manager or Team Leader.

Job Requirements:

• Relevant working experience in IT support, ideally in POS systems and F&B ecosystem platforms.
• Willingness to travel between client locations to provide onsite support for POS and delivery logistics systems.
• Strong verbal and written communication skills in English and Mandarin.
• Ability to work independently, manage time efficiently, and take ownership of tasks.
• Strong problem-solving skills with a focus on innovative solutions for technical issues.
• Experience with documenting procedures, processes, and IT operations.
• Willingness to provide after-hours support for urgent issues when required.
• A driving license is preferred.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (M-F, 8.30 am-5.00 pm; Alternative Sat, 8.30 am-1 pm)
• Salary Package: Basic salary up to $3,000 + AWS + Mobile Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform regular maintenance and upkeep of HQ IT equipment and software.
• Handle hardware maintenance needs, coordinate with vendors for repairs/upgrades, dispose of obsolete hardware, and manage hardware consumables.
• Provide "HelpDesk" support to users and escalate issues to vendors/consultants if necessary.
• Support team members with IT service operations within the Group.
• Coordinate all IT-related purchases within the company, working with end-users and department heads.
• Maintain and update IT hardware and software inventory.
• Perform IT-related duties and projects as assigned by the Group IT GM.

APPLY NOW!!!

• At least 1-2 years of relevant work experience.
• Energetic and willing to work offsite for outdoor projects.
• Good skills in liaising and following up with vendors and users both onsite and offsite.
• Basic understanding of IT hardware and software applications like PCs, Printers, MFP, and corporate software such as Emails, ERP, etc.
• Candidates without IT experience are welcome to apply. Training will be provided.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68503 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/Organization Type: Alcohol Distributor
• Position Title: Customer Service Specialist/Customer Service Executive
• Working Location: Tuas Bay Walk (Transportation Provided)
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm, Saturday (WFH), 8.30 am – 12.30 pm
• Salary Package: Up to $3,100 + Incentives
• Duration: Permanent

Key Responsibilities

• Provide accurate information to customers by ensuring a clear understanding of their requests, answering questions, and offering assistance promptly.
• Initiate services by documenting requests and coordinating with the dispatch team to ensure timely service delivery.
• Handle revenue collection efficiently by receiving and recording payments.
• Resolve billing issues by identifying errors, explaining procedures, and coordinating necessary adjustments.
• Enhance service quality by assessing current processes and recommending improvements.
• Stay updated with industry practices by engaging in educational opportunities.
• Resolve billing-related tasks for customers, including the issuance of invoices, credit, and debit memos.
• Maintain accurate customer information for billing and service purposes.
• Work closely with the Sales team to support customer management and address any related inquiries or issues.
• Coordinate with the Sales team regarding customer accounts receivable and specific requests.
• Manage customer records effectively and initiate actions related to rebates and sponsorships.
• Perform other administrative tasks as required.

APPLY NOW!!!

• With at least 1 year of relevant experience
• Proficient in Microsoft Office
• Candidates with experience in the SAPB1 system would be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68880 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Working Location: Peal Hill/ Woodlands / Bukit Batok / Bukit Panjang / Tampines Care Home

Job Description

• Attend to basic nursing and general care needs of residents
• Conduct daily exercises and activities for residents
• Accompany residents for medical appointments
• Ensure the safety, comfort and well-being of the residents
• Work with nurses to maintain a safe and clean environment
• Any other duties as assigned by the Senior / Nurse Managers and Staff Nurses
• For Senior Healthcare Assistant, you are expected to take part in nursing quality committee, and serve as a role model

Job Requirements

• Demonstrate good communication and people engagement skills
• Candidates proficient in local languages and dialects would be preferred.
• Good organisational ability
• Good team player who is also able to work well independently
• Able to carry out given instructions competently
• Customer service orientation
• Self-motivated
• Hardworking

Salary: up to $2800

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours, Sat half day

Location: Jurong

Job Description:

• • Register patients for visits to Specialist Outpatient Clinic
• • Schedule appointments and assist patients to coordinate multiple appointments
• • Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• • Provide financial counselling, explain charges and assist patient with various finance schemes available
• • Assist doctor during consultation i.e. chaperone, translation, et cetera
• • Prepare patients for physical examination and take patient’s height and weight
• • Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera

Job Requirements: Min Diploma in any course w min 1-2 yrs of relevant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Summary:

· Salary up to $3600

· 5 working days, Mon – Fri 8.30am to 5.30pm

· Location: Jurong

· OT

Job Responsibilities:

· Involve in project for installation of marine electronics equipment.

· Liaise/co-ordinate with shipyard for related project.

· Assist in the repair works in the workshop.

· Brief business partners on various navigational/communication system setup.

· Provide technical support for business partners.

· Prepare reports on equipment to business partners.

Requirements:

· NITEC, Diploma in Electronics/Communication Engineering

· Entry-level are welcome but must have willing-to-learn attitude

· Basic electrical circuit fundamentals

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Yeo Soon Hui Heidi

Registration Number: R24124516

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities:

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Customer Services Coordinator (Semicon/Contract)

6 Months Contract

Location: Serangoon

Salary: Up to $4000 depending on experience

Our client develops and manufactures innovative RFFE filtering solutions for mobile devices and fast-growing business segments, such as IoT, drones, robotics, automotive applications and more. Currently, they are looking for 6-Months Contract Customer Services Coordinator to join their teams.

Job Summary:

• Manages end-to-end customer service and support activities including but not limited to forecasting, order management, supply demand changes, PCN, RMA, finance related questions, export compliance, and product commercial information for external customers/accounts.

Responsibilities:

• Provides customer facing support for new customer creation, product/service contract and order management, forecast entry to shipments/returns support
• Order Management (Purchase Order Entry, Change Orders and scheduling), proactively manages & monitors customer orders and shipments, resolving any issues on the account before shipment
• Responsible for managing customer expectations in respect to supply/demand and other related issues and escalating when necessary. Including interfacing with relevant internal teams such as Forecast, Supply Chain, Finance, Sales, Sales Operations, Logistics and Export Compliance through resolution
• Monitors and supports sales efforts (such as demand changes, product compliance details, and environmental) within the region, as needed or requested by the Account Management Team
• Communicate with related parties such as Customers, Quality, Engineering, RMA team, Finance, analyze data, identify trends and submit RMA requests when needed
• Performs other duties as required or when needed

Requirements

• Computer proficiency with Microsoft suite of products (Excel, Word, PPT, MS Teams).
• Experience of Oracle ERP, Salesforce, Rapid Response, Demantra
• Effectively and quickly adapts to new systems, processes and policies
• Demonstratable communications skills being able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures.
• Requires minimum 3 years related experience in Customer Service in a technology-oriented industry, Semiconductor industry
• Diploma/BS/BA degree in Business Management, Supply Chain, Finance, Operations or equivalent experience

Lim Pey Chyi (Apple) – [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Responsibilities

Restaurant Operations

o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

o Provide service to customers

o Execute proper cash management

o Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

o Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

o Comply with SOP and safety requirements

o Ensure quality of food is up to the prescribed standard

o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

o Perform as a reliable team member and communicate clearly and audibly.

Role:

This is a full-time, onsite, Receptionist Role in MOE Secondary School. If you are selected,

You will work closely with Principal, Vice-Principals, Administrative Manager, Teachers, SLs and Co-workers in an MOE Secondary School (nearest MRT- Tampines) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

The Personnel shall be competent to perform the following:

Reception

• Handles the telephone calls; to pick up within 3 rings

• Manages the frontline counter duty; attending to all students, parents and walk-in visitors’ queries

• Handles incoming mails and distribution of letters to students/parents/teachers

• Attends to goods delivery on behalf of staff

• Attends to students leaving school early/injured students/admission to Sick Bay

General Admin

• Oversees the general housekeeping of the General Office (i.e reception area, conference room, sick-bay and pantry – assisted by Operations Support Officer (OSO)

• Arrange for temporary storage of received items in the General Office where necessary and inform relevant staff

• Assist with lost & found items

• Provides admin support to School Leaders and General Office Staff

• Assists in admin duties such as data entry, faxing, etc.

• Assists the Admin Managers in administrative tasks

• Any other duties assigned by School Leaders/AMs

Job Requirements:

The Personnel shall minimally have the following qualifications, skills and experience:

1.Qualifications

GCE “O” level holder with 3 or more passes including English and Mother Tongue Language preferred

2. Experience

• At least 1 year of experience in front desk duty and/or customer service

• Experience in a MOE school environment is an advantage

3. Skills:

• Pleasant personality and appearance

• Has good written and verbal communication skills

• Proficient in Microsoft Office Suite and use of internet

• Can operate office equipment (e.g fax machines, photocopiers and printers)

(Above skills can be evident from past work experiences and interview (where applicable)

Summary:

Contract Period: From 1 Jan 2025 to 31 Dec 2025.

Working Hours:

• Mondays to Thursdays: 8.30 am to 5.45 pm (including 45 minutes lunch)

• Fridays: 9 am to 5.45 pm (including 45 minutes lunch)

• Service usually not required on Saturdays, Sundays and gazetted public holidays

Location (Nearest MRT): Tampines

Service Crew (Dessert)

Salary: $2500 - $2700

Working Hour :5 Days (9.30am to 6-30pm or 1pm- 10pm

Working Location : Katong 428802

Job Responsibilities:

• Preparation for opening and closing of shop
• Serve food and beverages promptly and courteously
• Clear and reset tables after guests have finished dining.
• Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets
• Ensure compliance to food safety, hygiene and sanitation standards
• Address and resolve customer complaints and issues promptly and professionally

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

• Greeting patients, schedule appointments, and handle queries and complaints through phone, email, or other forms of correspondence.
• Ensure a high standard of patient care at the clinic.
• Oversee office supplies including dental products, stationery, equipment, and furniture.
• Ensure the smooth operation of the clinic, addressing and resolving issues by coordinating with relevant vendors or departments.
• Submit claims through CHAS, Medisave, and Dental Insurance portals.
• Maintain clinic records, complete necessary forms, and file reports in a timely manner.

Requirements:

• At least 2 years of experience in the similar industry.
• Well-versed in MS Office Applications would be preferred.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary

Overall Responsibilities

• Delivering consistent and reliable Trade Finance transactions to Tier 1 Clients in line with their personalised service needs to Win through Service. Operating with a deep understanding of client business and the products they operate. Empowered decision makers taking ownership of transactions and enquires and leveraging Trade Product Operations, Trade Core Operations and Trade GBS Operations to ensure service standards are fulfilled.
• Meet Targets set on Query reduction, First Contact Resolution and Quick Kills.
• Handle escalated cases for tier 1 clients and ensure quick and satisfactory resolution
• Ensure meeting of Targets set on SLA adherence, TAT for Tier 1 clients.
• Ensure queries are resolved within agreed TAT for Tier 1 Clients
• Provide oversight for overdue queries and complaints

Governance & Risk Management

• Immediate escalation of all queries/complaints received from regulators.
• Ensure Set Control standards are adhered to and met.
• Proactive identification of risks and concerns including escalation to all relevant stakeholders
• Monitor complaints and completion of corrective action.
• Support to effectively implement all operational, regulatory and financial control measures and monitoring plans for compliance and control standard as per the defined Enterprise Risk Management Framework.
• Proactively communicate with the Business Unit Head and BRM on operational risk issues. Escalate significant events to Business Unit Head /BRM as appropriate. Support operations team pre/post audits and assurance reviews.
• Embed the Group’s values and code of conduct. Develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.

Business Continuity Management:

• To support Business Continuity Management (“BCM”) plan if applicable.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal

• Head & team members of Trade Operations
• Head & managers of GBS
• Trade UORM
• Group Trade Product and Client Operations
• Local TB Product Management
• Business Technology
• Front Office & Middle Office
• Other Operations Functions
• Other Functions (HR, Finance, Legal & Compliance, Tax)
• Audit and investigations

External

• Customers
• Vendors
• External consultants
• Bank Audit / Accounting firms
• Local and Regional Regulators

Other Responsibilities

• As per assignment agreed when necessary.

Our Ideal Candidate

• 2+ year of experience in Operations and Client Services.
• Proactive identification of risks and concerns including escalation to all relevant stakeholders.
• Sound knowledge of Trade finance, Imports and exports credit, Shipping guarantees, Open Account Financing, etc .
• Knowledge on Money Laundering Prevention Procedures and report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager.
• Excellent verbal, presentation and written communication skills.

Role Specific Technical Competencies

• MS Office

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Our client is a Non Profit Organization (NGO). They are looking for an Assistant Head of Research Centre to assist their team for the next phase of their business. They are located in Central, easily accessible.

Responsibilities of Assistant Head of Research Centre:

• Guide junior team members in researching Singapore’s unmet needs and oversee value proposition presentations for donors and stakeholders.
• Summarize and present research insights clearly for non-research audiences.
• Initiate and manage research projects aligned with organization’s philanthropic goals.
• Collaborate with external researchers to address key unmet needs.
• Ensure research findings inform donor engagement and grant-making.
• Stay updated on sector trends and share knowledge with the team.

Requirements:

• Postgraduate qualification in research for Social Science related studies
• Min 6 to 8 years of working experience in similar industry is highly prefered
• Strong in research paper writing and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a logistics and supply chain company specializing in air freight services. They are looking for a Customer Service Executive to assist their Facilities team for the next phrase of their business. They are located at East of Singapore– easily accessible. The Customer Service Executive is responsible for:

Duties

• Assist customers with daily cargo bookings for our diverse airline products, ensuring smooth transactions.
• Handle the booking of capacity with airlines and confirm these arrangements with customers.
• Understand the specific requirements of our various airline products to provide appropriate advice to customers.
• Support the administration of cargo bookings by entering flight reservations into the system and maintaining accurate data updates.
• Coordinate with multiple parties, including customers, warehouses, carriers, and customs, to address shipment requirements. Monitor shipment status, keep customers informed, and maintain positive relationships by addressing inquiries promptly.
• Collaborate with the Billing Team to ensure accurate invoicing data and perform other assigned duties as needed.

Requirements

• Min 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Min “O” & “N” Levels.
• Familiar with CCN system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599