Total 22,351 Customer Service job vacancies in Islandwide

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary: $1,600 - $2,300
Working Location: Pasir Panjang
Working hours: 5.5 days, 8.30am to 5.30pm (Mon - Fri), 8.30am to 12.30pm (Sat)

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Do reports that required from Superior, training provided.
• Other ad hoc duties as assigned.

Requirement

• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Meeting and greeting clients, checking and making appointments, customer service, and promoting the sale of services and products.

Following instructions, working co-operatively with others, and following salon requirements and need to communicate well.

Should be highly organized and able to manage clients with grace, even during peak demand.

Job Scope:

• Perform clinical and administrative duties
• Schedule patient appointments and registration
• Assist in managing smooth and efficient clinic operations
• Responsible for planning and maintaining clinical & service quality
• Registration of patients and provide customer service
• Process prescription accurately and dispensing of medicines
• Process of billing transactions under different government schemes
• Manage inventory and replenish of medicines and consumable items
• Operate Clinic Management System

Job Requirements:

• Singaporeans Only
• At least 1 year of working experience
• Good patient care and service attributes
• Interested in Paediatric

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Our client, one of world’s largest financial services institutions is looking for:

Customer Service Officer

Responsibilities:

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions
• Recent graduates will also be considered

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Customer Service Officer”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

• Create a warm and welcoming environment where infants feel safe and secure.
• Holds 3Rs (Respect, Reciprocal, Responsive) when engaging with infants.
• Support age appropriate and holistic development with infants through interactive and stimulating activities.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Higher Certificate in Infant Care(HCIC), Advanced Certificate in Early Years (ACEY), Certificate in Infant/Toddler Care + Early Years Development Framework (CITC+EYDF)
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.
• Locations: East / North region

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Provide professional Early Childhood expertise, leadership and ensure consistent deliverance of quality standards.
• Practice effective leadership in managing all-rounded aspects of daily centre operations.
• Ensure teachers provides a warm and welcoming environment for children to feel invited.
• Supervise staff is able provide safety and hygiene for the centre
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and staff
• Review and improve the centre’s policies, philosophy, and procedures.

Job Requirements:

• Degree and/or Diploma in Early Childhood (Leadership)
• Minimum 3 years of relevant supervisory experience in a pre-school
• Advanced Diploma in Early Childhood Leadership (ADECL)
• Excellent leadership and communication skills.
• Possess excellent communication and interpersonal skill
• Experience in leading and managing the team in SPARK Accreditation process
• Locations: East / North region

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Benefits Summary

• Public Healthcare Industry
• Basic Up $3500 + AWS + Bonus
• Full Time Attractive Benefits Remuneration
• Queenstown

Responsibilities

• Ensure clinic’s operational readiness
• Register patients and book appointments accordingly
• Perform cashiering duties, attend to and manage patients’ enquiries
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Assist clinic/nurse manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast-paced environment
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

MULTIPLE AREAS ACROSS SINGAPORE

MIMINUM 3 MONTHS COMMITMENT, PERM JOB AVAILABLE

Job Description

a) Counter Services

- Perform patient registration, appointment scheduling, billing, and payment collection.

- Explain payment schemes and charges to patients.

- Provide information on the various clinical services offered by the Centre and attend to inquiries from patients and members of the public.

- Perform counter-closing tasks following standard procedures at the end of business day.

b) Clinical Services

- Provide assistance to patients during eye examination and perform basic patient care activities and services, such as eye evaluation tests, eye drops instillation and rendering basic eye care advice to patients/ family.

- Prepare necessary clinical documents for clinic sessions and conduct daily equipment/ instruments inventory checks in the assigned work area to ensure that equipment is always ready for use.

c) Others

- Assist in the preparation/ generation of clinic reports and liaise with medical staff and internal departments for clarification on patient matters, if necessary.

- Any other duties assigned

If you are keen, please send in your application to [email protected] or click apply!

Recruit Express Pte Ltd

EA License No: 99C4599

Lynn Ho

EA Personnel No: R23114223

Job Description & Requirements

- Understand culinary procedures for local cuisine like; Mixed Rice, Bee Hoon, Roasted Duck Rice, Chicken Rice, Western Food or Fish Ball Noodles, etc

- Required to have culinary skills and Basic Food Hygiene Certificate

- At least 1-10 years of experience

- Have the ability to work under pressure

- Excellent organizational skills

- Effective communication skills

• Manage the IT Support and staff to provide 1st level technical support;
• Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work.
• Act as a further escalation point for unresolved or escalated cases.
• Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles
• Report to SD managers on any issue that could significantly impact the business
• Take overall responsibility for incident management and request fulfilment (if any).
• Ensure staff take ownership of user problems and be proactive when dealing with user issues.
• Ensure all calls and emails are logged in the Service Desk logging system.
• Allocate more complex calls and emails to the relevant IT Support member.
• Arrange for external technical support where problems cannot be resolved within L1
• Manage Service Quality Assessment and Coach the agents on proper handling approaches.
• Provide Domain Training to new joiners.

Ideal candidate should possess the following:

• To have a minimum of 3-year end-user support experience, desktop or technical service desk. This requirement does not include those with Customer Service Experience in a non-technical call center environment. Minimally 1-year experience in leading a team.
• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Familiar with Service Desk day to day Operation.
• Preferably with ITIL 4 Foundation certification
• Experience in Situational Management to provide Ad-hoc instructions to the team.
• Experience in Gap Analysis, Productivity, Call/Incident Trending.
• Experience in managing Complaints.
• Experience in Service Level Agreement (SLA) Reports, Service Improvement Opportunities

Infant Care Educator / Assistant required @ CCK

*Key Responsibilities:*

- Plan and Implement Curriculum and Programmes

- Implement routine caregiving approaches and learning materials aligned to the Early Years Development Framework

- Document children's learning and development

- Apply the health, safety, nutritional and hygiene practices in accordance with standards and procedures

- Implement developmentally appropriate activities in the infant care setting

*Requirements*

- LON EY1/ EY2 Certification from ECDA

- WSQ Higher Certificate in Infant Care (HCIC) or WSQ Advanced Certificate in Early Years (ACEY)

Email: [email protected]/ WA 84187479

Production Packer | Can Support 2-3days OT | Packing Job Only | Woodlands Terrace

Working hours: Monday to Friday 8am-5.45pm
Meal Break: 45 mins
Tea Break: 15mins
Salary : $1,400 + Allowances + OT
Gross : $$1500-$1600
Location : Woodlands Terrace
Company transport provided at various area (Yishun, Admiralty, Woodlands, Marsiling, Lakeside)

Job Description:

• Responsible for daily manufacturing operations
• To received Finished Products from production
• Picking, packing plastic audio buttons & panels

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Meeting and greeting clients, checking and making appointments, customer service, and promoting the sale of services and products.

Following instructions, working co-operatively with others, and following salon requirements and need to communicate well.

Should be highly organized and able to manage clients with grace, even during peak demand.

Duties & Responsibilities:

• Provide direct nursing care to residents, including assessment, monitoring, and evaluation of their physical, emotional, and social needs.
• Collaborate with residents, families, and interdisciplinary teams to develop individualized care plans that address residents' specific health needs and promote their well-being.
• Maintain accurate and up-to-date documentation of assessments, care plans, medication administration, progress notes, and relevant communications.
• Advocate for residents' rights, dignity, and autonomy throughout the care process.
• Collaborate effectively with interdisciplinary teams, including physicians, therapists, social workers, and case managers, to ensure holistic and coordinated care for residents.
• Educate residents and their families on health promotion, disease prevention, and self-care techniques.
• Adhere to safety protocols, infection control measures, and regulatory guidelines to maintain a safe and clean environment for residents and staff.
• Foster positive relationships with residents' families, keeping them informed about their loved ones' health status, care plans, and progress.
• Stay updated with current knowledge, best practices, and advancements in nursing care, geriatrics, and relevant healthcare regulations.
• Provide emotional support to residents and their families during times of distress, grief, or end-of-life care.

Requirements:

• Degree or diploma in Nursing from an accredited institution.
• Registered Nurse from SNB
• Relevant experience as a staff nurse, preferably in a long-term care or geriatric setting.
• Strong clinical assessment and critical thinking skills.
• Knowledge of nursing best practices, standards, and regulations.
• Excellent interpersonal and communication skills, with the ability to establish rapport with residents, families, and interdisciplinary teams.
• Compassion, empathy, and patience in working with residents with diverse physical and cognitive abilities.
• Ability to work effectively in a fast-paced environment and handle multiple responsibilities.

Working Hours & Location

• West Area, West Coast
• Up to 44 working hours per week
• 4 days work week, including weekends and public holidays.
• 5 days work week, Mon - Fri (Care Centre)

Benefits

• Comprehensive Medical & Leave Benefit.
• Supportive and conducive work environment.
• Training & Development opportunities.
• Unlimited opportunities to develop and harness your skills across multi-verticals.
• Being part of a noble organization with a strong heritage in community care.

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

As an IT Service Desk Support, you will be providing 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner the broad area of your job responsibilities will cover the following:

· Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

· Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

· Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

· Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

· Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

· Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Ideal candidate should possess the following:

· Candidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline

· At least 1-year end-user support experience, desktop or technical service desk.

· To have the relevant Technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

Job Summary

We are looking for an experienced Application Support Analyst who can provide technical support and assistance for our client's custom built software applications.

Mandatory Skill-set

• Degree in Computer Science, Business Information Technology or related disciplines;
• At least 3 years of working experience in Application Support;
• Hands on experience of working on SQL, Linux/ Unix;
• Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
• Experience in supporting Microsoft application framework;
• Excellent communication and stakeholder management skills;
• Good critical thinking and analytical skills.

Desired Skill-set

• Exposure to CRM system, digital signage / inventory systems.

Responsibilities

• Handle IT Incident, Request, Escalation process and troubleshoot and resolve system application problems;
• Provide technical expertise on analyzing and providing best solution on complex technical issues in timely and efficiently;
• Engage with various teams on resolution and maintain effective communication between stakeholders;
• Manage vendor performance through service level management;
• Enhance existing support process to maintain/improve service level and quality;
• Support audit and compliance related activities.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

We are a Premium Student Care Brand in Singapore. Our dynamic centres located at the Flow@East Coast, Link @896, Aranda Country Club are looking for aspiring, mature and passionate Student Care Centre Managers! The successful incumbent can look forward to being part of the highly committed & fun-loving teaching team in their journey to uphold the high-quality early learning environment for our young learners.

Branch Managers [-]
Interested in educational leadership? We are looking for energetic and confident self-starters with good leadership qualities, organisational and communication skills to manage our branches.

Job Description:

• To ensure the smooth day-to-day running of the Branch.
• To ensure that the welfare and needs of the children are met at all times.
• To act as a role model for the Company to the parents and keep the Management updated of any issues.
• To ensure staff are motivated at all times and maintaining high enrolment levels.

Requirements:

• Proven track record as a leader and an effective team player
• Patient and genuine love for children
• Self-motivated and able to motivate others
• Good organisational and project management skills
• Excellent interpersonal and communication skills
• Willingness to attend workshops and staff meetings
• Initiative and ability to excel under pressure
• Good work ethics and uphold a professional disposition at all times
• Familiar with student care or primary education
• Minimum qualifications: Diploma

Candidates who are keen building a solid teaching career and be a part of the ‘kampung spirit’ family are welcome to send an updated resume to [email protected]

• Facilitate client to and fro hospital for client's medical appointments
• Assist client with boarding and alighting from vehicle
• Ensure surrounding is safe and secure before and during transportation of client
• Assist to provide support for clients during their medical appointments

Job Requirements:

• Singaporeans Only
• Minimum GCE O level
• Vocational Licence
• 6 days work week (8am - 5pm)

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Plan and prepare class projects, field trips and other experiential activities.
• Develop and shape children’s character and moral values.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

Possess ANY of the following ECDA certified Certificates

• Professional Diploma in Early Childhood Care and Education - Teaching (Chinese) (PDECCE-T/CL)
• Diploma in Early Childhood Care and Education - Teaching (Chinese)(DECCE-T/CL)
• Diploma (Conversion) in Early Childhood Care and Education - Teaching (Chinese)[(DECCE-T (Conversion) (CL)]
• Certificate in Preschool Mother Tongue Language (Chinese)(CPMTL-C)
• Certificate in Preschool Mother Tongue Language (Malay) (CPMTL-M)
• Certificate in Preschool Mother Tongue Language (Tamil) (CPMTL-T)

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Responsibilities:

• Manage Partner and Team
• Track cost and drive cost saving
• Work with Service desk team on reporting and SLA
• Handle day-to-day operation
• Meet account SLA deliverables
• Manage customer escalation
• Manage operation team
• Manage operation cost
• Redefine current process to improve efficiency
• Daily/Weekly/Monthly Reporting
• Escalations are managed and perform timely updates
• Ensure SLA and SLA reporting

Requirements:

• Singaporeans only
• Minimum 5 years end user workspace project management experience
• Minimum Degree/Diploma in Information Technology or Computing related or equivalent
• Contact for operational & tactical issues representing delivery of all services (all functions) to the customer; Manages performance metrics, reporting, escalation & communication
• Supports Delivery Team and all delivery organizations to timely, cost-effective delivery of SLA requirements identifying & recommending optimization while managing scope, resources & coordination
• Contributes to account service delivery plan
• ITIL Foundation certification (Essential) / PMP certification (desirable)
• Proven Project Management and Managed Services Deliver Management experience in managing large scale IT infrastructure projects

Our client is in the aerospace and aviation industry. They are looking for a Customer Account Representative to assist their sales team for the next phase of their business. They are located in the East - easily accessible.

Responsibilities:

• Prepare written quotations for stock and non-stock items according to guidelines.
• Resolve customer claims and support Accounts Receivable with cash collection.
• Maintain professional relationships with customers, focusing on service excellence and timely responses.
• Influence pricing, freight, and terms the comapnies' guidelines.
• Drive revenue through persuasive communication during inbound and outbound calls.
• Collaborate with Purchasing on inventory purchases for major customers.

Requirements:

• Minimum of 2-4 years of relevant work experience
• Diploma in business or any related field
• Proficient in using MS Office applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Hiring for three "The Oyster Bank" outlets.

Thirsty for an alternative, fun and fulfilling working experience? Join our family (a small family with big dreams) as we tickle your intellect and get your creative juices flowing.

Responsibilities included:

Maintain a team-oriented personality with strong people management skills;

Oversee the organization of bar stock & ingredients; verifying all food products are properly dated and organized for quality assurance;

Ensure all food/drink preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

Actively respond to and handle guest problems and complaints;

Trains new floor employees to restaurant standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

Ensure proper purchasing and receiving bar supplies.

Ensure proper grooming and hygiene standards for all floor staff;

Ensure all equipment in the bar is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

Assist the company in expansion plans.

Basic duties include taking customers' orders, preparing drinks, serving food and drinks, cashiering and housekeeping.

Requirements:

Excellent attitude and willingness to learn

Display integrity and initiative

Team player

Good communication skills

Please include your email address and contact number in your resume.

The Opportunity:

1. Permanent Role | Tanjong Pagar
2. Office hours , 5 days work week including weekend (8.00am – 5.30pm / 8.30am – 6.00pm)
3. Basic up to S$2,700 + Allowances + AWS + VB
4. Singaporeans only

Adecco is a partnering with a company pivotal to the success of the transportation industry. At our client's workplace, inclusivity and friendliness are the heartbeat of their culture. As a Customer Care Agent, your role will involve assisting customers regarding any requests/enquiries.

The Job:

• Attending to incoming enquiries through hotline or email
• Resolving call enquiries which includes card related issues/claims/technical issues
• Handling queries efficiently and escalate issues promptly

The Talent:

• Min Diploma in any disciploine
• Able to communicate with Chinese speaking customers
• Comfortable to work on weekend
• No experience required

Next Steps:.

• Prepare your updated resume (please include your current salary package) and expected package
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905