Total 22,572 Customer Service job vacancies in Islandwide

Company: science MNC

Location: tuas

Contract Customer Service Agent

12m + 1m completion bonus

Salary: 3500-4000 base

No transport allowance but there is company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT

Mon-Fri 8.15-5.00pm

JOB SCOPE

Process customer orders/enquiries daily by email, fax, or phone call.

Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.

Coordinate and correspond to customer/sales on the sales order status.

Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

Handle export shipments for intercompany and direct overseas customers.

Prepare the shipping document for Singapore and export shipment.

Support in investigations of internal / external complains to identify root cause and provide solutions.

Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.

Ad-hoc duties assigned by manager.

Interested candidates, do submit your resue to: [email protected] Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Job Description:

• Greet Customers and direct them to a table.

• Take F&B orders and repeat orders to ensure correct orders have been taken

• Plan table arrangement; set-up and clear tables where required

• Pick-up orders from the Kitchen / Bar and serve them to Customers

• Ensure prompt and courteous service to Customers at all times

• Prepare mis-en-place at side station before operations

• Maintain the cleanliness of the dining area on a regular basis • Be familiar with the menu

• Ensure compliance with established service standards.

• Undertake any other duties and responsibilities as may be assigned by your superiors from time to time.

Requirements:

• Highly motivated and willing to learn

• Customer centric and good team player

• Possess strong interpersonal and communication skills

• On-the-job training provided

• 5.5 days’ work week

• Able to work on weekends and PH

Job Description:

• Conducts periodic servicing and maintenance of the fire protection systems at the customers’ facilities
• Responds and manage to customer queries
• Plans for maintenance job as per contractual requirements.
• Contribute to creating a positive HSEQ culture within the organization and ensure familiarity with and adherence to HSEQ codes and practices.
• Any ad hoc duties assigned by Superior

Job Requirements:

• Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering discipline
• Possess good customer service attitude
• Good working attitude and good team player
• Excellent skills in communication and collaboration
• Possesses a valid class 3 driving license would be preferred

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Highlights:

• Established US MNC company
• 12 months RENEWABLE/CONVERTIBLE contract
• Up to $4,000/month + 1-month bonus
• 18 days of annual leave entitlement
• Gul (Transport provided at CCK, Jurong East, Boon Lay)

Job Responsibilities:

• Process customers' sales order via SAP system.
• Monitor sales order status and coordinate with internal stakeholder to ensure a smooth delivery to client in a timely manner.
• Handle export shipments for intercompany and overseas customers.
• Prepare the shipping document for local and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from local customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by supervisor.

Job Requirements:

• Minimum Diploma in Business Admin or equivalent
• Minimum 3 years of customer service and team management experience or similar function

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446

EA License No: 16C8261

Working hours: Mon-Fri 8.30am to 6pm

Location: Chua Chu Kang

Job Scope

• Assist with the Reception desk as required and other associated tasks, including directing incoming calls and visitor arrival/departure

• Using the in-house database and other systems effectively to ensure maximum efficiency

• Ability to work flexibly in a busy environment with an established team and processes

• Organising couriers, maintain filing system and prepare mail

• Arrange correspondence for local and overseas deliveries

Job requirements:

• Minimum Higher Nitec in Business Administration with 2 years of relevant working experience

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Description
JOB DESCRIPTION

• Manage and oversee daily operations of the shop, includes perform shop opening and closing duties (cashiering, store cleanliness, etc.).

• Enforce standard operating procedures and adhere to food & safety procedures.

• Conduct inventory stock check.

• Engage with customers to deliver exceptional customer service.

• Be knowledgeable of the overall menu; be able to promote and make tailored recommendations.

• Maintain cleanliness and hygiene of work areas/shop.

• Ensure safe distancing is maintained.



REQUIREMENTS

• Relevant experience in the service/F&B industry is an advantage but not necessary as training will be provided.

• Friendly service, driven and passionate about work.

• Good communication and interpersonal skills.

• Responsible and maintain positive attitude with a high level of energy at all times.

• Self-driven and possess good learning attitude.

• Independent and able to multi task.

• Able to work shifts, weekends and public holidays.

The Job

This role is responsible for managing and overseeing all internal and external communications of the Charity. This role requires a strong interpersonal skills and the ability to work effectively with cross-functional teams. Someone capable of playing a pivotal role in upholding the Charity’s reputation and cultivating positive relationships with stakeholders, employees, and the public.

Responsibilities

Corporate Communications

• Assist in managing social media content for the organization websites and Facebook for relevance, quality, timelines and continuous improvement.
• Support media relations and press release activities conjunction with fundraising related campaigns.
• Assist in managing development of appropriate engagement channels including writing and production of annual reports and quarterly E-newsletters in a timely manner.
• Assist in developing contents for fundraising publicity and campaigns.
• Support the leadership team with crafting speeches, preparing presentations, drafting articles, arranging interviews, and maintaining other forms of external contact.
• Ensure general enquiries are attended to by relevant programme leaders.
• Support the organization in any special projects as assigned.

Fundraising

• Support Fundraising Manager in all fundraising activities and community outreach projects.
• Assist in identifying, developing and implementing innovative fundraising and community outreach activities, including leveraging on technology where possible, to improve fundraising activities.
• Provide support for collaborative fundraising with external stakeholders and potential donors.

Requirements

• At least Diploma/Degree in Business/Marketing/Social Service.
• Min 3 years’ experience in Sales/Marketing/Fundraising.
• Goal-oriented with the ability in achieving and exceeding set targets/goals.
• Strong interpersonal skills in building and managing key relationships and the ability to deal with a diverse range of stakeholders.
• Excellent presentation skills, verbal and written communication skills to write proposal and craft campaign.

• Coordinate and Schedule Diabetic Foot Screening Services, Diabetic Retinal Photography and Nurse Counselling Services
• Assist in implementation and educating patients on Healthier SG and benefits.To work closely with the GPs to manage identified patients who need support and referral to community services and ensure that their changing needs are addressed
• To track, Monitor and follow up on the quality of care provided by GPs and other Primary care professionals and to ensure the maintenance of good clinical care.
• Competent in data entry in Chronic Disease Registry and providing onsite training to Clinic assistants
• Assist GPs in the Submission of data and other relevant administrative work
• Conduct Quarterly audits to ensure data is entered correctly
• Involve in the PCN planning team to ensure smooth coordination within PCN

Working Day & Working Hours :
Full Time : 6 days work with rotating shifts and 8 hours per day (included break time)

Job Description:
1.Process customers’ orders and cashiering duties.
2.Food/Fruits/Desserts preparation and Coffee Making.
3.Able to stand long hours

4. Able to work rotating shift

Whats app/call: 81880535

Training will be provided

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• To ensure all raw materials are labeled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to kitchen’s food handling Standard Operating Procedure
• Ensure the kitchen surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Working location: Kopitiam Square & Simei

Whats app/Call: 81880535

To support the Service Commissioning team on the commissioning and testing of security and communication systems as well as to provide continual technical support to customers.

Job Responsibilities:

• Carry out testing and commissioning of CCTV, Access Control, Intercom, Fire Alarm, AV, Public Address, and other Security & Communication systems;
• Analyze equipment failures to determine the cause and recommend/take corrective actions
• Ensure all assigned jobs are completed timely and meet customers’ specification
• Provide support to Project Team on the implementation of new projects
• Attend and carry out rectification works at the site
• Carry out standby duties as per roster for urgent service requests outside office hour
• Provide customers with continuous technical and operational program support
• Provide support to projects during the DLP period to ensure all rectification works are completed before handover

Job Requirements:

• With 3 to 5 years of relevant experience in a similar field;
• A good team player, independent, and able to work under pressure;
• Positive and willing to learn attitude, coupled with the ability to take the initiative;
• Responsible and committed to meeting deadlines on jobs assigned.
• Good communication skills
• Familiar with MS Office such as Excel, Word

Summary & Benefits:

• Lesson plans provided
• Performance Bonus and AWS
• Monday - Friday, No weekends

Responsibilities:

• Prepare appropriate teaching materials to enhance learning
• Prepare assessment/developmental portfolio for every child
• Ensure an attractive, clutter free and neat learning environment at all times
• Maintain warm and congenial relationships with children, peers and parents

Requirements:

• Minimum CICP/HCIC/ACEY for Infant Care
• Possess classroom management skills
• Be a team player

We regret that only shortlisted candidates will be notified.

Interested candidates please send your updated resume to [email protected] or whatsapp 89223320

Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English

Our client is a world-leading provider of concierge services. Due to their current expansion plan, they are looking for a Client Services Executive to join their high-performing team. They are located in the East.

Responsibility:

Contract Fulfilment/Invoicing:

• Distribute new/renewed contracts accurately and on time.
• Monitor existing contracts for upcoming renewals.
• Issue invoices accurately and handle invoice disputes.
• Liaise with Operations, Finance, and Marketing to meet client needs.

Account Management / Client Liaison:

• Provide client activity reports as per service agreements.
• Respond to client service requests promptly and coordinate with other departments as needed.
• Prepare and communicate activity reports to clients via telephone and in-person.

Additional Responsibilities:

• Work flexible hours as required.
• Perform other duties as assigned by the line manager or management team.

Requirements:

• Minimum Diploma or Degree in related fields.
• Proficiency in Excel and PowerPoint
• Excellent oral and written English language skills.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Multiple work locations at Pasir Ris, Tampines, Katong, Ang Mo Kio, Woodleigh, Seng Kang and Choa Chu Kang

Job Highlights

• We offer attractive salary and incentives
• We provide opportunities for career advancement
• We provide healthcare and medical benefits

Job Description

If you have a warm personality, value good customer service, eloquent in English, and are willing to learn and grow with the company, then you are most welcome to be part of our fun-loving and dynamic team!

Responsibilities

• Attend to walk-in customers and incoming phone/email enquiries
• Provide professional course consultation and excellent customer service to prospective customers
• Work closely with the Operations Manager in placements and scheduling of classes
• Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries
• Process class registrations and payments
• Correspond with existing customers through phone, text messages, emails and letters
• Coordinate with external vendors and suppliers
• Perform a variety of administrative duties in support of the day-to-day operations
• Ensure the safety and appropriate behaviour of students at the centre
• Tidy and prepare the classrooms before lessons

Requirements

• Fluent in English and Mandarin, to handle English and Mandarin speaking customers
• Confident and tactful in handling customer’s needs
• Passionate in providing excellent customer service
• Possess good communication skills
• Must love children and comfortable working around them
• Possess a cheery and pleasant disposition
• Meticulous and systematic with administrative procedures
• Has a good eye for details
• Excellent team player with a people-oriented personality
• Proficient in Microsoft Word, Excel and other administrative applications
• Applicants with experience working in tuition or enrichment centres have an added advantage
• Work day: 5-day work week – 3 weekdays and 2 weekends or 4 weekdays and 1 weekend.

WHY JOIN US?

• We offer attractive salary that commensurate with work experience
• We provide opportunities for career advancement within the company
• We provide healthcare and medical benefits

We are looking for a Contract - Long Term Medical Receptionist to outsource to our healthcare clients.

Job Description:

• Registering patients, ensuring accuracy of data
• Scheduling of appointments
• Attend to patients' enquiries and needs
• Handling of phone calls and emails
• Other ad-hoc admin duties

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Core Skill Set:

• Production Support
• Service Delivery
• Batch Scheduling and Monitoring

Job Description:

• Bachelor's Degree in Information technology with 4-6 years’ work experience in banking environment, supporting SICS application systems.
• Technically competent in AS400 and excellent in RPG programming language.
• Must have domain knowledge in Credit Card Application.
• Knowledge for Visa and Master Card simulator will be an added advantage.
• Perform trend analysis and capacity management.
• Perform troubleshooting and case investigation due to EMS alerts or lodged by users with a good root cause analysis.
• Identify initiatives and recurringproblemsfor optimizing and enhancement.
• Perform bug fixes or apply hot fixes from Card vendor with proper test management cycle.
• Perform recovery upto the point of service restoration.
• Perform HA and DR exercise.
• Manage audit and regulatory requirements.

Core Skill Set:

• Service Delivery
• Batch scheduling and monitoring
• AS 400 operating system
• RPG programming
• Control language programming
• MidasPlus/core banking(GL, dealing,lending, GL,SWIFT messages) application knowledge.
• Message queue and protocol in inter system exchange information.

Job Description:

• 3 to 5 years hands-on experience in application support with experience in system setup,environments,system fine tuning (core banking knowledge preferred)
• Last 3 years of relevant experience in banking/financial services industry
• Demonstrable analytical skills with deep knowledge inAS400 platform and RPG programming with core banking knowledge
• Hands On Experience Connect-Direct, SSH, SOA or any interfacetool
• Incident, problem, and service Outage management experience is Plus.
• Good Communication and Articulation Skills

Information:

1. 5 days work; 8.30am- 5.15pm
2. Up to Basic $4,000

Responsibilities:

• Maintenance & overhaul of compressed air system equipment, such as air compressor, air dryer, and components.
• Troubleshoot compressed air system equipment, including air compressors, air dryers, and components.
• Start-up and commissioning of compressed air system equipment, such as air compressors, air dryers, and components.
• Monitor compressor running hours and provide recommendations.
• Prepare quotations for clients.
• Prepare and guide new or renewals of service contracts.

Requirements:

• ITE/Diploma in Mechanical/, Electrical Engineering
• Minimum 1-2 years of relevant working experience.
• Able to work independently in a machine room environment.
• Able to work outside normal working hours/weekends when required.
• Possess Class 3 driving license

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Job Responsibilities:

• Prepare lesson plans with objectives and learning outcomes that will engage children and to meet varying needs and learning styles of children.
• Collaboration with all teaching staff to achieve high standard of teaching and caring to children.
• Plan and prepare class projects, field trips and other experiential activities.
• Develop and shape children’s character and moral values.
• Responsible for the upkeep of classroom and centre’s environment.
• Build and maintain relationships with parents.

Job Requirements:

• Possess at least Diploma in Early Childhood Education or Higher NITEC in Early Childhood Education
• Creative and inspiring.
• Good communication and interpersonal skills

The incumbent plays an important role in ensuring the smooth operation and delivery of leisure and recreational services within a Recreation Center (RC). This position involves overseeing the planning, organization, and execution of recreational programs that cater to the diverse interests and needs of the community, promoting health, wellness, and a sense of community among migrant workers. By managing resources efficiently and fostering a welcoming, inclusive environment, he/she supports the enhancement of quality of life and contributes to the overall well-being of individuals and communities. Through networking with various stakeholders, this role ensures that recreational facilities and programs are accessible, engaging, and meet the expectations of those they serve.

Roles and responsibilities include:

· Plan, organize, and oversee recreational programs, including sports leagues, fitness classes, and cultural arts events, ensuring a diverse range of activities that meet the interests and needs of the RC visitors.

· Manage contracts with vendors, instructors, and service providers to secure equipment, facilities, and professional services required for program offerings.

· Implement marketing and promotional strategies to increase awareness and participation in recreational programs, including social media campaigns, local advertising, and outreach events.

· Conduct regular safety inspections and maintenance of recreational facilities and equipment to ensure compliance with health and safety regulations and to provide a safe environment for all participants.

· Evaluate the effectiveness of recreational programs and services through participant feedback, attendance records, and financial analysis, adjusting as necessary to meet visitors’ needs and optimize resource use.

· Advocate for the development and improvement of recreational facilities and spaces, including presenting proposals to NTUC Club and seeking grant funding to support expansion and enhancement projects.

Requirements:

• Min Diploma in business/events and/or other relevant fields of study
• 8 years of relevant experience for managerial role, and min 5 years of experience for assistant managerial role
• Good communication skills
• Able to plan and execute events with supervisory experience
• Must be able to communicate and interact with workers from diversified backgrounds
• Willing to work on weekends/public holdays when required

⭐️